Reviews of Appliance Repairs Northeast. (Appliance Store) in Newcastle upon Tyne (Northumberland).

Appliance Repairs Northeast

160 Reviews

130 Comments

Appliance store

Appliance repair service

119 New Bridge St, Shieldfield, Newcastle upon Tyne NE1 2SW, United Kingdom

Description

Information of Appliance Repairs Northeast, Appliance store in Newcastle upon Tyne (Northumberland)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Appliance Repairs Northeast

Reviews of Appliance Repairs Northeast

R. C.

From the first call when I chatted with Darren about the problem I had confidence the issue with my dishwasher would be resolved. A date agreed and a window of 2 hours so you know when he will arrive. Darren has the technical knowledge of many machines and it was repaired successfully. I would highly recommend this local repair company.

J. W.

Excellent service. Arrived within the timeslot agreed. Darren had given an estimate over the phone for repairs to the tumble dryer. Fault fixed quickly and was only half the estimated cost. Would definitely recommend and would definitely use again.

R. C.

I can 110% recommend Darren for Appliance repairs. Firm Quote at a reasonable price; responsive; punctual; knowledgeable and cheerful. My Bosch Dishwasher was repaired quickly to my full satisfaction ✔️ Robert.

N. T.

Great service from initial telephone call to request Engineer to identify and repair dishwasher that had stopped working due to error code. Easy to book Engineer on specific date and use of text messaging to confirm time slot on day of visit. Would recommend Appliance Repairs Northeast for domestic appliance repairs

G. S.

We received a great service from start to finish. Darren was very professional at every stage and we can highly recommend him.

B. W.

After trying to find someone to repair my integrated freezer Darren fitted new hinges. He kept in touch and arrived when he said he would. Professional, friendly, clean and tidy.

J. S.

The Engineer, Darren, who repaired our dishwasher was great. He quickly diagnosed the problem and was able to fit us in just 2 days later to replace the broken part. He was professional and clearly explained things throughout. Thanks so much, Darren!

A. C.

One phone call for diagnosis of the problem, ordering the part and payment. Replacement was scheduled for 48 hours, but actually got done within 24. Very friendly and efficient service.

B.

Got my oven fixed today and it took no time at all. Darren was friendly, helpful and only laughed at my attempt at painting the kitchen a couple of times 🤣 would definitely recommend …

C. M.

I would highly recommend this company. Darren was very professional fixed the problem very quickly at a reasonable cost. He also took the time to have a chat which was really nice. It's refreshing to be able to find someone who takes pride in their work, and it was obvious that customer service is very important to him. If any of my appliances need repairing in the future Darren will the person I will be calling.

P. O.

Excellent service from Darren - replied quickly with reassuring online confirmation texts of appointment. Even agreed to perform repair on Bank Holiday with no extra charge. On time, friendly and professional - would highly recommend and would definitely use again

M. N.

Darren Dodds arrived on time, Was pleasant , quick and efficient, had my washing machine up and running in no time . Thank you.

G. H.

I had used Appliance Repairs North East before and had been impressed by their service so when the dishwasher failed I had no hesitation in using them again. You get a text with a two hour slot for arrival and Darren arrived on time. He quickly diagnosed the problem and carried out the necessary repair - removing some chards of glass that had got into the drainage system. Excellent.

J. T.

Fantastic service receive. Quick to respond to being contacted easy to book in and kept me informed as to progress. Great value for money Definitely would use again!

D. A.

It’s not often that I write reviews but wanted to share my 5* experience. Credit where it’s due, Darren did exactly what was needed. Turned up on time, immediately diagnosed the (not straightforward) fault and repaired it promptly and efficiently, all within the initially quoted call out charge. He is certainly going to be added to my fairly small list of “trusted tradesmen” and I’ll have no hesitation in calling on him again for future appliance repairs.

A. P.

From start to finish my experience with this company has been brilliant. From booking the appointment to Darren calling they are totally professional and friendly. Although my washer/dryer was still in warranty, I could not get any response from Beko customer services despite hours of phone calls and numerous emails. I therefore gave up and rang Appliance Repairs Northeast. Darren was able to identify the fault very quickly and although he could have repaired it, he was also able to get Beko to respond to me! Hopefully it will now get repaired under warranty, but if not I will have no hesitation in ringing Appliance Repairs Northeast and would highly recommend them to anyone.

D. C.

I contacted Darren to get my oven fixed and the whole process was excellent from start to finish. I received a text message the night before his visit with a 2 hour time slot which was fantastic (I wish all tradesman did this). Darren came when he said he would, diagnosed the fault and 2 days later came and fitted the part. Excellent, will certainly use again and recommend to friends.

D. C.

My dishwasher broke down and wouldn’t work so I was initially going to replace it. I took a look on the internet to see if I could find anyone that carried out repairs and came across Appliance Repairs North East. They had good reviews so I thought I would give them a try. The process of getting a visit was really easy and quick. I had a visit within a few days and the faulty part was identified. The replacement part was ordered there and then and replaced the next week. I now have a fully working dishwasher for a fraction of the cost and hassle it would have caused to replace with a new one. The service was fantastic and friendly and at a very good price. I would totally recommend this service for anyone that is having issues with their appliance and is looking for someone reliable and trustworthy to fix it.

J. B.

Great company. Our dishwasher would not finish the wash cycle. Darren arrived on time, quickly diagnosed the problem as a dry joint on the printed circuit board which he solded. No new parts needed so only paid the call out fee. Could not be better. 😁😁 …

J. T.

Highly recommend this company, from speaking with the receptionists, receiving prompt emails, to Darren, calling on time as agreed and completing the repair needed brilliantly. Also a very personable man, who I was comfortable dealing with.

K. K.

Darren, is a thorough professional. I had arranged for him to sort my dishwasher and oven. He came on time, checked the dishwasher and identified the problem straight away. He gave me a quote for replacing the part, and offered professional advise. He checked the oven and replaced the part. The best part is that he did not even charge me the call out charges for the dishwasher, despite it being two jobs. He is an excellent technician and as a person. He is upfront and honest. Thanks Darren. Would highly recommend him.

M. W.

We had Darren out to fix our dishwasher Very professional booking system came quickly and found the problem he ordered the parts and fixed it within the week. Great service with reasonable and clean work definitely use him again. Mark watson

J. D.

Faultless. Excellent communication from start to completion of job. Booking the job with a 2hr time slot, confirmatory email and texts, automated invoices and reliability all v impressive. Other businesses could learn from this. Darren diagnosed and sorted the faults efficiently and professionally. Will recommend his service to all and will definitely use again for appliance repairs. Thank you

L. Y.

Darren was so friendly during his visit and did a brilliant job at repairing my dishwasher. He was communicative and transparent about costs which I really appreciated. Will definitely use his services again for future appliance issues.

A. T.

Darren was professional, knowledgeable and able to tailor his advice to my priorities. I have recommended his service to friends. It was good to know call out charge as a fixed rate before visit.

P. U.

Very knowledgeable technician, Darren. Gave me potential cause of problem and price over the phone. Arrived on time. Quickly found problem and repaired it. Price as quoted. Very efficient. Clean and tidy. Polite and friendly. Would definitely use him again for any kitchen appliance repairs.

D. B.

Great service throughout, got quote over the phone, part ordered in and a text to confirm time/date for fix. Darren arrived promptly and fixed the issue. All done in days. Would definitely recommend.

A. D.

Arrived on time as agreed, no up front costs involved. Pricing and actions explained and agreed prior to attendance. As it was an integrated appliance, knowledge of kitchen installation was also required. They explained all actions as carried out.

K. S.

A really professional service at a reasonable price. Excellent workers. Definitely recommend.

L. b.

Darren was amazing, he arrived on time and as planned to diagnose the issue with my dishwasher, ordered the parts and was back quickly to fix the problem. He was very professional and knew exactly what was wrong and when fixing it he also fixed another issue at the same time before it caused any further issues. I cannot recommend him enough and he also adhered to current social distancing guidelines too so even better. Thank you so much Darren

m. b.

Would like to say a huge thank you to Darren for his work he did on my tumble dryer he went above and beyond to get me up and running again . I would definitely use this service again I found Darren very professional and his customer care was exceptional

I. M.

Darren came to inspect a wine cooler which was in the house when I moved in and which had stopped working. I rang him to make the appointment and he took basic info about the make and model. When he called - at exactly the agreed time- he had researched the unit and knew the likely problem. But because of the manufacturer he didn't have access to the diagnostic software necessary to progress further. He advised me that the only option was a company service engineer. Despite making a visit he wouldn't charge me. He was extremely polite, knowledgeable and helpful. I was very impressed and will use him next time something else breaks down. He seemed to be a very professional person. PS Since his visit the unit has started working again!

J. P.

Darren came to the house within the time that had been given. He was able fix my oven, which needed a new element. I would recommend Darren as he is knows his business.

N. K.

Really impressed with the service I received and the price was very reasonable. Will definitely use again and will recommend to friends and family. Keep up the good work!

S. V.

Darren was able to quickly figure out what the problem was with our dishwasher and ordered the part in. He came back at the time specified and fixed it with no issues. He was very professional and we will definitely call him again if needed.

B. S.

Great service from Darren very professional and advised details of repair Arrived exactly on time and very easy to deal with Would recommend this service to anyone

S. L.

Very efficient service. Darren came out to repair fridge/freezer, arrived on time & worked professionally. Went on to advise he could repair the washing machine I was about to replace, saved me a lot of money. V pleased to recommend, 5 star service, knows his stuff!

J. C.

The reviews are justified. Darren was great from start to finish. Professional, polite, great communication and an excellent job. Will be using him again.

E. I.

Darren was very professional and polite. He knew exactly what he's doing. Arrived punctual in requested time slot. Reasnoble price for call out & labour. Would defo recommend Appliance Repairs to any of my friends or family.

L. T.

This is the second occasion I have used Appliance North East. On both occasions the repair to my appliances have been promptly repaired. This gentleman is very professional, reliable and friendly. I would certainly be happy to recommend him and have done so to family and friends.

K. P.

We are very impressed with the excellent professional service, courteous, prompt attention, honest advice followed by the competent repair. Would highly recommend.

d. j.

Great service. I was struggle to find parts for my washing machine. Darren went out of his way to order me the parts and i had them within 48 hours. Thanks very much appreciate it.

M. S.

Great service. Arrived when they said they would, found the problem, ordered the part, arrived on time again. Dishwaasher working well.

E. C.

Just what you expect from a professional. Uncomplicated to book an appointment. Arrives on time. Diagnoses fault straight away. Very nice decent and friendly person. I wish him much continued success as he deserves it for being a genuine nice person to deal with.

N. B.

Had a problem with my tenants dishwasher. I don’t live local so Darren looked after whole issue from start to finish. Very helpful and excellent price for good job done. I have happy tenants! Would highly recommend.

A. S.

I had a problem with a washing machine (softner tray remained full) When Darren contacted me he explained that it was a simple repair that I could do myself and that would save the cost of the call out. I followed his advice which solved the problem saving me £50 - £70. That says to me that he’s honest and will charge a fair rate. I’ll use him whenever I have a problem on an appliance. Thanks Darren.

L. G.

Darren is a fabulous engineer. He is honest and upfront about his services. What I thought was going to cost me a fortune cost me less than £150. Highly recommend.

E. M.

Darren turn up with in allotted time worked quickly and efficiently to find the fault ordered the replacement and returned to replace it within 3 days. Would be happy to recommend his service .

P. V.

This was my first time using Mr Dodds, any future repairs I might need doing he would be the guy I would call. Without hesitation I recommend his service he is very professional and fixed my Washing Machine no problems. Thank you

S. K.

Review on behalf of my Mother: Excellent service, very efficient. Darren is very friendly, professional and well mannered. I will definitely recommend to family and friends. Gill D

A. T.

I contacted this business by phone as my freezer wasn't maintaining its temperature. I was given advice to do a full defrost on it and it Could solve the problem. It worked perfectly. This company could have come out, charged me a call out fee and taken a look at my freezer and taken my money. How refreshing to find someone that was willing to offer me his advice and not just want to take my money. I would recommend anyone to contact this genuine helpful business....

d. c.

Offered options regarding repair/replacement and potential costs. Text messaging to ensure visit was at at suitable time. Knowledgeable, polite, punctual and tidy.

C. M.

Rang Darren about my defective fridge / freezer. He diagnosed the issue over the phone. Unfortunately it could not be fixed but he kindly made calls to source a new one from a supplier who could deliver the next day (New Year's Eve). Thanks for the amazing service, it was a massive help.

J. H.

Excellent service by Darren, he established the fault quickly and it was repaired within minutes. Very impressive service, thank you Darren

Z. C.

Fantastic service, contact them late last night as my oven had broken and they managed to fit me in at 10:30am today. Very friendly and professional service. Would definitely use again. Thank you so much

E. C.

They turned up on time, were really professional and got the job done very quickly. I'm very pleased with the service and will use again if needed!

L. W.

Extremely efficient call out service.Diagnosed problem with insinkerator. Sourced and fitted new unit within a matter of days.Fantastic customer service.Thank you Darren

D. a. K. M. a. D.

Darren was amazing!! Quickest and most efficient engineer I’ve ever seen! He was an oven ninja and would highly recommend. Top class service!!

S. D.

Excellent service and good value. Would highly recommend. Darren was professional and knowledgeable and completed the repair very quickly.

E. P.

Can't thank Darren enough for repairing my very old fridge which had died on me at the beginning of lockdown. I really thought I would have to get a new one. His knowledge and professionalism were second to none. I would not hesitate to recommend Appliance Repairs Northeast and urge you to try this company before anyone else.

T. O.

I found the engineer who came to fix my fridge freezer professional and friendly. He explained what was wrong and what was needed to sort the problem. Unfortunately my appliance could not be fixed after the engineer trying 2 compressors. I was refunded the price of compressor. I would highly recommend this company and if i needed an appliance mended i would not hesitate to use this company.

A. H.

Brilliant service at a very reasonable price. Quick and straightforward with excellent customer information (time slots, emailed invoices) and a friendly, reliable repairman.

R. K.

Darren was excellent. Really professional, fixed my washing machine really quickly. Great service, would definitely recommend!

J. S.

I couldn’t have had better service. I called in a panic as my washing machine was full of water and I couldn’t do anything with it. The engineer called me back on FaceTime and he talked me through how to fix the problem myself. He was extremely patient with me as I am neither a plumber or engineer or even a diy- er. Thank you sooo much.

L. P.

Excellent service. My washer was fixed within a couple of days of the problem being reported and that was after waiting for parts to be delivered, it's now running like new. Would definitely recommend

Z. M.

Very professional. Rang of the off chance and he came the same day. Will definitely use again

P. T.

Very professional and organised. Identified and fixed our issue with no problems once the part arrived a week later. Would highly recommend.

S. W.

Dishwasher gave up. Darren came out at exactly the time that was arranged and fixed it within 20 minutes. Excellent service and would definitely recommend. Thanks 👍🏻 …

a. w.

Thank you so much for your help! Communication, service and price were all fantastic. I would highly recommend to anyone. Thank you!

F. Q.

Appliance Repairs North East did a fantastic job fixing our dishwasher. He was professional, knew exactly what he was doing and his work was really tidy. Will definitely be using him for other work.

M. S.

Contacted Darren after seeing the 5* reviews on here. Here's another one. He just does what it says on the tin, fixes appliances. No messing.

C. H.

Darren was lovely and friendly and repaired the issue very quickly. Really well priced and canny service.

p. C. E.

Guy was very helpful and tried his best to talk me through the issue over the phone before coming out which was agreed in the end. But very honest reliable and knows his stuff would highly recommend 😁 …

A. L.

Quick response to initial call, for my broken dishwasher. Engineer knew exactly what the problem was and confidently repaired it, no parts required just good skills. Would definitely use again .

H. H.

Darren was very clear in explaining what repair was needed. He turned up when he said he would. Was honest and reliable and successfully fixed the washer!

J. B.

Absolutely fantastic service offered by Darren at North East Appliances. Very helpful from start to finish. I would highly recommend this company.

N. S.

Great service, fast and efficient. Repaired Samsung American fridge/freezer to make it usable while new parts were ordered. Would definitely recommend.

D. S.

Darren came to our house to fix our American fridge freezer he was very knowledgeable Efficient Phone the problem straightaway order the part came in at 6 o’clock on Friday as he knew we had no fridge for the weekend hit a small problem stay till 8 o’clock left fridge is working fine He phoned up next year to make sure everything was okay excellent service

i. r.

Excellent service. Good communication, arrived promptly, dishwasher fixed quickly.

S. W.

After seeing the 5 star reviews about the company I rang about our Whirlpool washer which would not spin.Darren came straight out the next day and sorted the problem with the brushes.He was very informative, helpful and professional and I would certainly not only use the company again but also recommend the company to friends..

D. H.

Prompt response, good price and safe distances work practices. Very courteous. Would recommend and use again

S. M.

darren was great very polite on time rang when he was on his way very clean and tidy would highly recommend this company

b. h.

First class service , very prompt response , delighted with the repair to the dishwasher

g. p.

Your operative was punctual, Polite and professional. He was a real pleasure to meet and obviously new his job. Thank you greta Pike

m. s.

Excellent & very professional service.

S. S.

Absolutely amazing service from Darren, super fast and just such a relief to have it done so quickly!

J. C.

Darren is a really nice guy. Worked efficiently and fixed both appliances. Will use again in future.

J. L.

Very impressed. Polite. Personable. Prompt. Knew exactly what the fault was before he arrived and had part ready. Highly recommend.

G. T.

Called at my house on the day of the breakdown of our cooker hood . Immediately diagnosed and fixed the problem . Would definitely call again if we ever have any other breakdowns . Excellent service . Thank you

m. r.

Fantastic service provided by a pleasant knowledgeable guy. Will definitely contact him again when my equipment breaks down.

S. u.

Quick response,very informative and knowledgeable,put right what a previous company had left me in the lurch and ripped me off ,really nice friendly lad ,highly recommended,thank you Darren for restoring my faith after a bad experience

R. F.

Excellent service. Good value and Darren, our engineer was first rate.

J. G.

Really easy to arrange and on a day and at a time that was convenient to me. Excellent service and I would highly recommend this company.

H. S.

Very pleasant, competent and professional, washing machine fixed, thank you!

P. A.

Very helpful man gave me free advice on phone twice, which established i need a new fridge, avoiding unnecessary call out charge

A. D.

Darren was very helpful and professional I would definitely use his Company again.

C. S.

Second time using this service & on both occasions I couldn't fault a thing, very contactable and fast service.

A. F.

Thanks Darren. I'm really impressed with your service. All the best

R. W.

Brilliant. Really polite and professional and fixed my washine machine. I will certainly use again.

s. j.

First class hassle free service. I would have no hesitation in recommending this company.

J. R.

Very impressed by booking service and engineer that arrived. Definitely use them again.

A. R. &. B.

Always responded to repair request very quickly. Always been able to fix the problem. Would highly recommend

A. H.

They came out on scheduled date on time and Fixed my freezer.Nice friendly guy came out. Thanks

A. C.

Spot on! Highly recommended. Friendly and knowledgeable. Will definitely use again.

T.

Very friendly and efficient service. Would recommend to anyone

M. C.

Engineer turned up on time told us what the problem was ordered the part when it was delivered came back and installed it he was friendly and professional

T. C.

Fantastic service, knew exactly what the problem was and go it sorted very quickly

G. S.

Arrived on time. Identified and sorted the fault straight away and prevented a future fault from occurring. V. Satisfied.

D. A.

Excellent service, good pricing, prompt response and friendly staff.

K. W.

Super service. Reliable, on time, cost-effective. Highly recommended!

c. b.

Darren was very helpful and very reasonable. I would definitely recommend.

P. J.

Excellent in every way, friendly and efficient and spot on time.

G. B.

Spot on! Very efficient and friendly. Highly recommended

C. S.

Superb! Highly efficient and friendly service. Very happy customer.

G. M.

Very efficient and reliable service provided and competitive prices.

T. W.

Brilliant service. Would definitely recommend

N. T.

Faultless Service and good value - Highly Recommended.

A. W.

Highly recommended. Fast, reliable service.

G. P.

Amazing engineer, reliable, prompt. A++ service.

S. H.

Excellent service. Very efficient and friendly.

L. T.

Very friendly and efficient young man.

A. W.

Great service. Highly recommend

T. R.

Quick, efficient and good value.

J. B.

Quick, professional and friendly service 😊 …

C. G.

Great friendly professional service.

S. H.

Thanks Darren cant fault it

H. N.

Excellent service

D. C.

c. b.

B. G.

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