Reviews of Sevenoaks Sound and Vision. (Appliance Store) in Reading (Berkshire).

Sevenoaks Sound and Vision

36 Reviews

30 Comments

Appliance store

Audio visual equipment supplier

Caversham House, 15 - 17 Church Rd, Reading RG4 7AA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Sevenoaks Sound and Vision, Appliance store in Reading (Berkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Sevenoaks Sound and Vision

Sunday

Closed

Monday

9:30AM–5:30PM

Tuesday

9:30AM–5:30PM

Wednesday

9:30AM–5:30PM

Thursday

9:30AM–5:30PM

Friday

9:30AM–5:30PM

Saturday

9:30AM–5:30PM

Reviews of Sevenoaks Sound and Vision

C. K.

At the end of last year I made a purchase from SSAV in Caversham, and the customer service was fantastic. It's one of the best shopping experiences I've had. I wanted to audition the equipment prior to purchase, and Scott helped configure the listening room to my needs, getting the right equipment set up in the room and even being accommodating enough to move the sofa closer to the speakers to mimic my living room setup. He then helped me audition multiple speakers over a couple of hours to help me get to the right sound that I wanted. All this with no pressure to purchase/ make a decision and all COVID friendly, with masks being worn in the room. A massive plus. Thank you Scott and Richard. A wonderful experience overall, and I would not hesitate to recommend you to anyone looking to purchase AV equipment in the Reading area.

The Sevenoaks customer service dept at head office steered me in the direction of the store from which my faulty Rotel A11 Tribute amp initially came...and I'm so glad! On the phone, Scott at the Reading store was both personable and incredibly helpful from the word go, and reassured me that the issue would be sorted out in one way or another. He then proceeded to email me every step of the way, and I am now expecting a replacement to arrive tomorrow morning. This is why I prefer dealing with smaller companies - the level of customer service is very often far superior to huge ones like Argos...definitely in this case! A big 5/5 for Scott and Sevenoaks Reading!

D. G.

Last Saturday I visited your the Sevenoaks store in Reading to buy a new television. The two staff, Scott and his colleague, were extremely helpful and knowledgeable and guided me through my decision-making process with skill to arrive at the right television for my needs. They were able to arrange delivery of my new television for Tuesday morning. When I made a couple of phone calls to Scott for advice on setting up the television he was most helpful and when we decided I needed a newer HDMI cable to my existing one, he diverted the delivery driver back to my house within an hour, with a suitable cable for me to purchase so I could get my new TV fully set up and running the same day. It is seldom that one finds such great customer service today and it is worth noting that the high quality of service and courtesy that I experienced from all the staff that I dealt with: those in the shop and the delivery driver. As well as having a television that exceeds my highest expectations, it was a great purchasing experience.

S. H.

Bought a Ruark R3. Absolutely brilliant sound in a small room. Great clear sound. Great service too. Thank you. 👍

K. M.

I am a satisfied customer of more than 20 years standing and Richard with his team have always provided me with superb service. Their advice and support before, during and after sales is second to none. I could not recommend Sevenoaks Reading more highly.

S. L.

My journey with these guys started after I'd already ordered my new TV from John Lewis. I'd gone in to check out an Atmos speaker package that I was interested in. After meeting with the guys and discussing various options not only did I then order said speaker package but I also cancelled the John Lewis order and ordered the TV from these guys, at a better price. So happy that I did. Great telephone support during install as well. A brilliant all round service and my new go to guys for all things AV.

T. P.

I’ve bought HiFi from various places over the past 45 years. Never before have I experienced such helpful and effective service as I did here. First class and a special mention for Richard. Thank you!

S. S.

The staff are friendly, knowledgeable, and helpful. They have humoured my persistence when I have had issues with equipment, in solving issues. They also seem to have stock at a good price.

P. W.

I have dealt with Richard and his team for almost 10 years now. They have always given great advice and service and as a result I enjoy my music more than ever. I won’t even consider going elsewhere..why would I bother? Thoroughly recommended.

S. W.

Really helpful and thorough. This is a beautiful laid out showroom full of high quality products - a definite step up from most and makes Richer Sounds look like a market stall. The staff are both well informed and very helpful. Will definitely be there for my next 'toy'

A. T.

Excellent service and knowledgeable staff. Will arrange a demo with various options of AV/HiFi equipment when required.

M. S.

Started using Sevenoaks several years ago and they are now my first point of call for audio visual products and advice. Great after-sales service as well.

D. H.

I have been using this company for many years and consider their service faultless The owner and his staff are very knowledgeable and polite. I wish them huge success in their move to new premises in Caversham