Reviews of Dunelm. (Appliance Store) in Worcester (Worcestershire).
Dunelm
Elgar Retail Park, C, Blackpole Rd, Worcester WR3 8HP, United Kingdom
Description
Information of Dunelm, Appliance store in Worcester (Worcestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Dunelm
Sunday
11am–5pm
Monday
9am–8pm
Tuesday
9am–8pm
Wednesday
9am–8pm
Thursday
9am–8pm
Friday
9am–8pm
Saturday
9am–7pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Dunelm
I'm torn on how to review this store. Prices are cheap and the goods are presented in a pile it high fashion with little space to move freely between these piles. I doubt whether it would be friendly for wheelchair users or those with other mobility issues. This is a two storey store with an escalator up and down. The staff are friendly and knowledgeable.
Everything was great up until I had an online order to return. I had ordered two items and both where unsuitable. So went to the store to return Everything appeared to go well until I received the promised text some time later to advise that I had a part refund. I had only been refunded 1 of the two items that I'd returned. I had travelled some distance to get to the store and back so decided to call the store. A waste of time no lie I called appropriately 20 times and not once was the call answered. So 2nd trip to the store the person I had originally delt with was not on the desk but another gentleman was I explained the situation and luckily the items returned where still behind the counter. So after a few checks I was informed that a 2nd credit had been made and I would get another text to advise. Having been bitten once I decided to wait for the receipt of the text before leaving the store. 20 minutes later still no text. Queried the refund and was assured it had been made and to check the next day. Now two days later still no text and no refund showing in my bank account. You really need to give customers something physical at the point of return to acknowledge there returns.
I didn't give it a full five stars as it seems that the gift shop is big and the Mill doesn't even seem to operate anymore. I was wanting to show the kids how cotton was woven, but I did manage to teach them that women of a certain level of self delusion will buy any tat with diamonties on it
Love to shop here. So many choices of what ever you are looking for. The staff are always friendly and helpful.
I would like to say a very big thank you to Michelle from Worcester Dunelm, we asked Michelle if it was possible to have a chair delivered today for a member of our family, the chair was needed for someone coming home for palliative care and hospital couldn't supply for a few days, we didn't mind paying delivery cost or even extra, Michelle enquired for us, however this was not possible, but straight away Mitchell said it would fit in her car and she would drop it off after she finished work at 3.30.
To say were amazing is an understatement, she delivered it as promised, Dunelm, you should be very proud of Mitchell and hopefully realise how lucky you are to have her as a member of your team. Again thank you Mitchell for coming to our rescue.
absolutly love this place and their cafe,great items to buy, lovely food in cafe,good parking,this store is always tidy and well stocked
Pleasant shop to walk around. Found the small item we were looking for. Nice coffees in the cafe.
I don't know why but I love going to Dunelm... This is a new location for us but really nice shop with great helpful staff
Great little cafe inside
They have some lovely seasonal stock, there is disabled access and lift to the first floor, plenty of parking.
Nice coffee shop and good range of products. Prices quite reasonable.
Alas there was an absence of mask wearing by staff or customers. Store was well stocked, good range of products. No queue at checkout..
Always an enjoyable trip to get things for the house, to make it a home. Not the cheapest shop around - but still very reasonable and I've never struggled to get what I needed. Parking is a cinch, you can have a coffee in store - if you want one. Staff are helpful, friendly and will provide a digital receipt to your email address, should you require it.
Excellent..a lady called Luba helped me enormously.
I am forever grateful to her. She really made my shopping experience way better than expected.
Found me things and made sure I got a good deal. Thanks so much.
She needs a mention for sure.
GREAT SHOPPING EXPERIENCE 🛍 NEAT AND TIDY EASY TO ACCESS ISLES TO ABLE TO FIND WHAT YOU WANT!! ALSO A VERY NICE CAFE REASONBLEY PRICED ALSO THERE ARE TOILETS WHICH IS GREAT 👍 AS MOST PLACES DO NOT HAVE ONE!!👍WOULD RECCOMEND!!
My go to place for the home! Great value and selection
Very good for a wide verity of goods at respectable prices.
Great place. Even found things I didn't know we wanted.
Nice store lots of parking easy access, friendly staff and also very helpful lovely selection of window blinds made to measure and fitted cafe also on site overall brilliant shop
Great selection of discounted items. The Cafe is reasonably priced, with a good flat white on offer
Got a free standing bathroom unit good quality easy to assemble instructions frienfly staff
Good variety of goods, nice cafe.
20%sale on so extra bonus to already lower prices
Generally okay for covid safety, hand sanitiser at entrance. There tries to be a one way system in place, but it doesn't really work with just stickers on the floor. The aisles aren't wide enough for people to pass each other. Good stock, deals are good price.
Good selection of items for sale.
Usual Dunhelm store. All you need in the home/craft line. Well stocked. Nice cafe. Pleasant staff.
Easy to navigate and lots of parking available especially disabled parking which made it easy taking a disabled relative along. Lots of items on display and generally clean and well presented throughout. There are Covid rules and signage but the store is a bit cramped to manage them well enough i.e. some of the walkways aren't big enough for multiple people and two way traffic. Overall, a nice store with a good range of items.
Excellent. We went for four items and managed to get what we wanted.
The store assistants were extremely helpful in guiding us to the right places. Thank you for all your help.
Think this store has got better over time, am a big fan.
Ordered on line for clic and collect nice shop
Nice well laid out store and a cafe as well
Not crowded at the time of visit. Customer Service checking number of customers entering the store. Enjoyable lunch (cafe reduced lunch menu) wait to be seated - entry confirmed upon COVID-19 NHS App. Customers without smart phone can provide contact details. Spacious table settings. ☆Star pick; Good selection of picture frames at competitive prices. 🧸Well worth a visit😊👍
The staff, especially someone called Andy was very helpful, professional and efficient yesterday when I purchased a TV stand. I will definitely be returning to the store!
Excellent range of bedding, curtains, fabric, kitchenware and such-like at reasonable prices. Knowledgeble, helpful staff. A good cafe that's always busy. A range that updates frequently to make revisits interesting whilst still selling the staple items at good prices.
Visited during a weekday. Store was quiet and felt safe. Great selection of items in stock and usual great value. Checkout reasonably speedy with fantastic customer service
Great shop with everything you need under one roof. Nice and flat inside and nice big doiewsy into shop but a bit tight in places with social distancing .So much to see so worth a visit. Coffee shop upstairs which is great for a sit down for coffee and a light snack
Your employee, Niall, was a great help with your curtain tracks. He was very kind and considerate with my husband who is disabled and almost blind. Thank you
Well too much Chtistmas stock too soon
Very Christmassy! Lots of reasonably priced decorations. Lovely cuddly plush toys. Amusing Christmas singing, walking doggies and lambs and trees. As well as the usual Dunelm bargains. We stopped for coffee and a scone at the cafe. Plenty of free parking. A most enjoyable visit.
Good prices excellent value also good cafe for a break while shopping.. Good car parking with excellent disabled places...
Loads of choice and good prices
Love this place. Always find something new and pretty for the home. Although can be pricey, whst weve bought is worth the money. Helpful staff.lovely cafe above shop floor.
Cafe was very slow. Only two staff behind the counter on a busy Saturday. Didn’t seem to know what the drink I’d ordered was or how to multi task. Customer service itself was fine & food good, just took too long.
Wonderful choice, excellent value for money.
Store great, stock great, love this store for all house hold essentials. But was massively disappointed by the cafe. Was there for about 14.30 and was told I couldn't have my croissant warmed?? No sign to suggest this, waiting in que, unaware of this information until served. ( clearly there is a toaster in the background.) Cheese scones are hard, tasteless and incredibly dry. Apart from this, restaurant clean and tidy. Will continue to use store, but dont think i will use cafe again.
Not as well laid out as it used to be seems very cramped. Nice to have the cafe open even though only 1 staff on
Brilliant deals to be had staff very friendly
Well laid out. Plenty of variety and good quality, from budget to luxury. Check out swift. Will return.
Excellent products at affordable prices
Well stocked with a items for all budgets
A wide range of household products and a decent cafe. A quality problem with a recently purchased rug was sorted without any fuss.
WE as a family love Dunelm.Mills always something to buy ,even if you just intend going there for a coffee...lol...The coffee shop is upstairs with glass walls so that you can look down and see the goods on sale as a whole.It is light and airy and very well set out. The cakes and coffee are very nice too. WE'LL BE BACK...!!
Good selection of items. Lovely cafe. Helpful staff. Lots of parking.
As ever good value items with lots of choice. Staff helpful and pleasant. On this visit I found some damage on one item I'd purchased but this was replaced with minimum fuss. Whilst I don't enjoy shopping I never mind coming to Dunelm thanks to quality goods and excellent staff.
Well organised for Covid. Limited numbers allowed in. Good choice of storage containers, bedding and curtains
Quick service at tills. Car park busy on Saturday.
Coffee shop good with bar code to enter details for track and trace.
Always a great experience, good stock both online and in-store (back when we could go in and browse) and the click and collect they do is very efficient and the staff who were managing it were very pleasant to deal with.
Not bad but cafe got a menu on the wall about15 feet or seams like that unreadable from the counter
Bought some net curtains. No problems, staff helpful
A decent sized store with interesting lines, but all tightly packed in so quite hard to get around and very easy to loose someone in!
Grt store something to meet everyone's pocket. Made to measure curtains have a grt service beautiful finish. Luv the store and products having good choices.
I bought new towels on Dec 27 a bright turquoise blue,unfortunately after 8 washes they were still leaving an unacceptable amount of fluff all over my bathroom (floor bath, sink,toilet)all covered after 1 use I took them back and Steph was brilliant,She looked at the photos I had and offered an exchange immediately Pleased to say replacements are perfect
Lovely store but could have done with a few more staff on duty today. Had to wait a long time at the café and again at the tills as there was only one person manning them.
Big store friendly staff
Nice clean store. Well advertised as what has been placed in the sale. Friendly staff. Well stock. Had lovely panini. Mozzarella, Basil and pesto. Including salad and dressing.
Wife sent me to pick up a trolley shelving thing I couldn't see one on display but a member of staff found me one. A well made product at a good price. Helpful staff.
Brilliant place but to far to travel from sunset way wr113jx
Recently tried to buy a lamp from here. Good selection and design but very hard to find an assistant on the shop floor. After queuing at the checkout to ask for assistance the lamp was out of stock.
Great place to find bathroom matt's and curtains .We recently visited this store and found even more of a selection of goods to buy at reasonable prices too.
Love this store. Great value for money and so much variety. It's well worth a visit for all your homey needs. The staff are super helpful and friendly.
Staff most helpful. Disappointed that I couldn't use the £5 voucher as the goods I wanted were purchased on line.
Staff very helpful and knowledgeable made a very nice change to talk to staff that knew the products they sold rather than talking to part time staff who don't pay an interest. Very pleased with all our purchases.
First time visiting today after lockdown very welcoming young lady at the door explained what to do on entering the store and moving around. Felt very happy and relaxed to shop.
I found what I wanted in store that I had seen on line good price right colour I like Dunelm things always good quality, plenty choice will be going furniture shopping soon
Wanted a new duvet - I went to Dunelm mill because they always have a good selection in various price ranges. I made my choice - it was in stock - so happy days
Really helpful getting stuff for university even offering student discount without being asked (on proof of student email)
Really like meeting up with friends at the coffee shop upstairs. Some room for prams, others in the coffee shop aren't relaxed about crying babies so I haven't been in a while.
You can find a selection of different homewares including furniture, picture frames, clocks, kitchenware, duvets, etc.
Great customer service
Nice shop plenty of luxury home items at good prices you will get tempted I did defentley go again.
Love going to this store, but couldn't find what I wanted today
Very enjoyable meal service excellent. Plenty of choices on the menu.
Great customer service. Good prices. Had to wait 10 mins to get in. Thats the only downside. But keeping us all safe!
The shop is great as usual but the cafe is a little bit draconion so we went to the cafe in next far less hassel
Purchased lots of lovely items including curtains. Very helpful staff on the made to measure department, lots of choose but not much in the sale they have advertised everywhere.
Nice coffee and cake good separation of customers. Shop items well priced lots of choice
Visited Blackpole branch Monday 18th Feb 19 and had problem with the WiFi connection. Three Staff members couldn’t help. Then, step forward JADE one of their young colleagues who solved the glitch after great persistence. She also accompanied my wife to the 'Bathroom Department’ giving further help. Her courtesy and attention is not often encountered these days. This Lady is a credit to Dunelm, we left the store warmed by the experience and look forward to our next visit.
Well stocked shop very pleasant to shop in some good deals can be had
Love this store so much to see and always new lines in stock.love there bedding and lighting sections
Nice enough shop. Got competition though with Home Sense just up the road!
Not much in terms of assistance from the store employees. Kind of hard to find what you need on occasion. Brought curtains that fell apart when I took them out. They exchanged it without any fuss.
Its a place were suedo posh people go at least in hull i think they think they r in harrods or something
Staff were very helpful in helping me find a product that was on line but nowhere to be found in store. You can buy all sorts of stuff you didn't know you needed /wanted.
I have to say I don't normal shop at dunelm but I will be defernity be coming back thanks to Angela so lovely helpful and polite
Doesn't sell haberdashery anymore, which is a shame, particularly as nobody else seems to be doing so in Worcester.
A good selection of products and some unusual things to purchase. Free parking and wheelchair friendly with a lift available to browse upstairs.
Don't like coffee in cafe here but otherwise, lots of variety of goods
Spent far too much money here but got lots of stuff for new house
Helpful as we were buying upholstery for a little home project
Smashed a frickin glass. Staff were fabulous. Easiest 5 stars I've ever given. Lovely day out
Helpful, friendly service. On this occasion they did not have what I was looking for but would certainly recommend them.
Went to get loverly artificial flowers. Look very real
Used the cafe fairly clean but lots of noise behind the counter with equipment. Toilets new and clean but hand dryer not working
Love Dunelm. Reserved a few items online and picked them up today. Great service and quality of goods is fab too.
Very good selection of goods at good prices cafe also good
Very good
Fantastic store nearly all you need for your home from bedware to carpet rugs, fantastic cafeteria I find the coffee among probably one of the best in quality, great choices of foods.
Love this store. They do an excellent end of summer sale. Staff are bit thin on the ground though.
Great stock, great prices, friendly staff,
A bit expensive for what it is. And not the most expansive selection ever.
Staff are friendly, food in the café is plentiful and looks lovely; there is not much more you can ask from a overall great shop.
Dunelm is good value ,and great toast in rhe restaurant
Very nice store found what I wanted
Great shop allways get what I want staff very helpful
Went in for a coffee & bite to eat that is always good. Came out with a memory foam pillow.Hope I will be able to sleep better now.
Always the best bedding sets high quality and lots of choices to choose from.It is even better after refurbishment.
Wonderful shop full of everything you need to furnish your home. Staff very helpful.
Till staff who served us could do with some customer training,very rude.
Excellent great shopping real good quality and happy friendly staff who go the extra mile to get what you want if not in store/stock
Always manage to get what you are looking for, excellent
Always go here during the sales . 3 visits this week . And we are well chuffed with the bargains too
Welcome to Dunelm, the UK's leading home furnishing retailers. Shop for bedding, curtains, furniture, beds and mattresses today
One of the best Dunhelm stores, well stocked and well laid out.
Clean tidy . Helpfull staff .parking can get busy at peak times. Lovely for a coffee too.
Lovely store, good coffee shop.
Big assortment. Everything for household. Big car park. Lot's of other shops.
Very helpful staff to find items needed for the home. Found to have a great selection of home ware.
A good variety, quiet large shop, very good customer service
We decided to go there for have very good
Mug of coffee and apple pie is the best in worcester.
Easy to find what ypu need ad reasonably priced.
I love this store, so many different ideas to look at. Friendly, helpful staff.
Found what wr needed today
Cafe area nice but v v slow to be served facilities are great in shop and lots of nice things
Full of items good choice good prices. Just pop to Dunelm
Lack of sales assistants.
Great ideas great things to find in store
Found what I wanted easily. Safe experience with someone on the door... a pleasure to shop
Had a huge range of duvets and good, generalised advice on display about which one to choose.
Had what I wanted, friendly helpful staff.
Very pleasant shop with nice staff.
Catch up with sister , lovely coffee as usual, very helpful staff when looking for anything in store.
I always find what i need at DE. Good quality items at an affordable price.
Very helpful staff who dealt with my problem efficiently.
Good housewares shop, lots of tempting things.
I would have given 5 stars .but person at the till was not listening to me. I had to repeat myself four times.
Easy to Park Have a Coffee Buy All Your Bedroom Stuff +Much More Job Done
Not bad but can be pricey! Sale's are usually very good! 👍
Great range of home requirements, staff helpful.
One of my favourite shops. And there is up to 50% discount at the moment! Love, love, love it :)
Great shop nice layout have a great selection of goods
Good selection for the home to choose from. Great cafe with deals for children.
Everything you need and more and it's got a cafe too .lovely helpful staff.
Could spend hours looking round here. Love the selection of kitchenware
Nice store and got we wanted. Very quick in the single queue, too.
Covid safe, friendly staff, great prices and deals. Lots of choice and stock.
Tidy store, well stocked. Plenty of parking. Staff were helpful.
Great place for light lunches or just tea/coffee and cake. Naughty but nice!
Good choice
The staff at Dunelm are always helpful and I always know I'm likely to find what I need in my sewing needs.
Selections are reasonably good, cafe not open yet which was disappointing
What a great store with a variety of products at competitive prices. Visit the upstairs cafe.
Over priced but nice staff who try to help and was retuning an item the lady couldn’t have been more helpful in
Bought. A. Table lamp. ,£8. Two bulbs. ,£10 it. Was. My black Friday
First visit since before lock down
Social distancing good, everyone in masks.
OK didn't have what we wanted but plenty of ideas
I love Dunelm!! If they don't have it, you can't get it. Value for money!!
Great prices, easy to find items and helpful happy staff
Good value clean tidy shop friendly staff
Good service and value as usual and safety regulations in place
I really love coming here spend time much!!! So many choices and a lovely cafe
Always got the things you need and much better in there since they have changed things around with all the heavy goods downstairs
Good old Dunelm..a trusty steed with well priced merchandise.
Good range and excellent prices even when compared to the likes of eBay ect
Very confusing layout. Went for curtains & did get some, but the curtain department was not a patch on what it was a few years ago.
A great store with good parking and friendly helpful staff
Good range of homeware products at a mid price point.
One of my fave shops. Dissapointing not so much xmas stuff now
Great quality product and lots of stock, plenty of parking.
Very nice shop and restaurant. Good variety of goods!
Great selection of household items.
OK 👍
Products are not displayed as professionally as in the past.
Convenient, affordable, well stocked and has lovely staff.
Large selection of goods and fabrics. Staff polite and helpful.
The staff are very helpful and polite and helped me to find what i was looking for.
One of the few comprehensive haberdashery departments left. Fascinating store.
Well merchandised store with quality goods at realistic prices.
Good selection of household items at reasonable prices.
Great coffee
Love Dunelm you can always find something you need to buy.
Great selection of products. Friendly staff.
Great choice of household items
Fine good choices, the till lady lovely and helpful
Shop was well organised easy to find what i was looking for
Great shop, got exactly what we wanted.
Good homeware store...varying quality but lower prices
Love going to Dunelm at Blackpole is always a treet, lovely big shop, good parking
Great selection of home furnishings etc. Excellent prices
Always brilliant
Big store. Lots of choice. Clean and tidy. Cafe upstairs.
Excellent shop good service nice staff
Good quality nice price
It has such a range of lovely products.
Good for every thing you need in the home
Friendly and helpful staff, great range of products
Great service very helpful.
Nice shop ace staff
Great home store with cafe at a good price
Great shop great coffee
We found everything we wanted and enjoyed the cafe
Great product but slow service due to technical problems
The click and collect service is great.
Great and interesting goods at the right price
A good experience very helpful staff.
Great place to shop friendly and helpful
Great place to shop lovely coffee shop to eat
Beautiful products sheets, towels of excellent quality,
Only telephoned them for some information
Shops had a refit downstairs, layout bit more walk round friendly
Had to trek all the way round for click and collect
Nice stock but woefully understaffed at the till
Excellent service very friendly and helpful
Store is an OK store
Cluttered and difficult to navigate. It seems untidy and not attractive.
Well stocked with nice coffee shop
I love webbs..its great
Always very good and reasonable prices
Everything your need for soft furnishings 👌
Nice store with coffee shop upstairs.
Good value food in coffee shop
Easy parking got a cafe for a break
Always got something I didn't know I needed!
Dunelm itself is great but the cafe not do good
They do not ask for consent to email marketing!!!!
A good store for household goods at good prices
Has everything you could ever need for your home
Lots to choose from, with something to suit every budget & style for your home.
Great place for fabrics and home furnishings
Nice stuff but over priced
hot chocolate n cake are nice
Everything you need, we'll presented!
Really helpful with a return.
Good selection of jam making products
Very trendy material.
Plenty to see. Always a good bargain to be had.
Does what it says on the tin
If you Dunelm stores then this is like all the others.
Always good quality
Beautiful things to buy ,good quality
Big clean well stocked store
Good place for home accessories.
Lovely café with kids meals
Great shop lovely cafe
Very helpful
Lots of selection to choose from
Very good service
Nice products
We spent too much money
Sad to see the place has been knocked down
I got some candles and some blinds.
Great shop Great staff
Love it
We got the bedding stuff we needed
Went to the cafe and was totally underwhelmed!
Lots of stuff but NOT necessarily cheapest
Nice, a lot of good things
Big selection
Always something in this store for everyone 😁
Very helpful and safe
nice shop to wander round with a coffee shop
Found what I was looking for without too much bother
Sales are the best time to go
So much on here. Everything for the modern home
Lots of options and friendly staff.
It's dunelm
Sells furnishings and stuff
Excellent service as usual
Great for soft furnishing needs
Fine, helpful staff
Lots of stock and variety of items
Good selection and prices
Great place for home shopping
Good👍
Excellent range of products
Excellent service
Very nice
Good shops and parking
Nice cafe
Very good
It's quirky and friendly
the wife likes this place ......😊
If ok
It's a Dunelm????
Great quality products
Lift is soo slow
Would recommend
Fine
Good choice
Poor food
Clean and friendly staff
Excellent
Its ok
Great got what I needed.
Amazing for home shopping
Good coffee shop.
This is the best store.
Nice place to shop
Ok
Always good
Good selection
Love the shop
Good value
Nice stuff
Lovely and perlite
Worth a visit
Reasonable price,
Brilliant service
Had what I needed
Been in the coffee shop
Ok
Great service
👍🏻
Good
PERFECT
Spacious with a restaurant
Great
Good choice
Look, they are trying.
Great shop
Packed
Always helpful
Good choice
Worth a try
Helpful staff
😁😁😁😁
Wife like it
Well stocked
Got what I need
great place
It's a shop
Top point's
DUNILL MILL
A lovely big store, nicely laid out.
(Translated) I recommend a nice service is advised to talk
(Original)
Polecam miła obsługa jest poradzi porozmawia
(Translated) Approx
(Original)
Ok