Reviews of Acton Gate Audio. (Appliance Store) in Wrexham (Clwyd).

Acton Gate Audio

53 Reviews

48 Comments

Appliance store

Audio visual equipment supplier

56 Pen-Y-Bryn, Wrexham LL13 7HY, United Kingdom

Description

Information of Acton Gate Audio, Appliance store in Wrexham (Clwyd)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Acton Gate Audio

Reviews of Acton Gate Audio

J. E.

Helped me right out in getting my Rega P3 turntable sounding amazing. Spent time listening to it and fitted a new cartridge. Great service.

G. L.

Spoiler alert - SUPERB! I first visited Acton Gate in the summer of 2017 to see if I could hear the difference between Apple Airplay streaming, vinyl and cd’s. The guys invited me to bring along my Apple Airport Express, cd’s and vinyl of my choice. They quickly set up the demo room allowing me to flick between the different sources. Literally nothing was too much trouble. An hour and a half later I left the shop having established that there was indeed a difference but no purchase made. This wasn’t an issue at all with the guys and I was treated throughout as if I was the best customer they could wish for. Wind the clock forward to summer 2021 and I want a new turntable. I had narrowed my options down to the Rega Planar 6 or Planar 8. Thanks to the fantastic customer service in 2017, I returned to Acton Gate. Mike and Andy were very thorough, investigating my current setup and making suggestions on what might best match it. As I have a Naim amp which isn’t stocked at Acton Gate they immediately said that I should take a turntable home to demo with my system. They asked how far away I was and when they understood that it was a ninety minute drive each way, without hesitation they suggested that I took the Planar 6 AND Planar 8 home with me to demo. I was also provided with a M/C phono and quality interconnects for the demo. There was no rush to bring the gear back “have a listen to them for a week or two to see what you think”. This is the first time I’ve been able to home demo gear and it makes a huge difference hearing it at leisure with the system it will join. I was concerned that my system might not display the differences between the 6 and 8. I needn’t have worried, the 6 was excellent but the 8 delivered more. Choice made. Deal agreed. One very happy customer indeed. Mike, Andy, a huge thank you to you both for the outstanding service I received. I could not have asked for better. Acton Gate Audio - I can’t recommend them highly enough. Treat yourself and pay them a visit.

N. B.

Great service again from Acton Gate! I bought a tape recorder from them in 2001 -still going even if the tapes are disappearing!! A surround system in 2007 is still ideal for my needs, and when my 40 year old record deck packed up I went back without hesitation to replace it. Instead they took my old deck in and repaired it within 24 hours cost £13! Lockdown has got me ready for an upgrade to my HiFi and so I've been back. I cant imagine any other shop being so attentive and patient even to insisting I took the new kit home for a trial even though I was ready to buy in the shop. HiFi shops can look a bit intimidating to non audiophiles, but no-one should worry about popping in to have a look here. Advice is willingly offered and I am very confident is tailored to what the customer might want, not what they need to sell. They sell good stuff and visiting is always a pleasure. Thanks guys

T. M.

Brilliant service and communication. Quality hifi/home cinema products stocked. Goods I obtained through eBay were delivered within 24 hours. Even though I live over 90 miles away, I will try and use them again.

D. R.

Brilliant Shop. First place I go to when looking to update or replace my audio equipment as they have so much knowledge on the latest products. There customer service is also brilliant. Would recommend them to anyone.

a. s.

excellent service, phoned about a cartridge and within half an hour took my turntable in and had it fitted by the gent I spoke to... plays great

J.

Excellent, knowledgable and very friendly staff. I came for something else, different headphones and actually only to test them before buying those I had in mind. Just last to test to make sure my choice was right. In the end tested different brand pair and left with those having not only nice pair of headphones but also a pleasant shopping experience. Thank you guys.

W. H.

Good advice about home audio and they're not interested in a fast buck. I bought my first equipment from them 17 years ago and my latest just last week. Their advice, help and experience saves so much shopping around because I trust their advice which takes the guess work out of buying home audio equipment right from the off. Give Mike a call

A.

I bought some ATC SCM40 speakers from here last year. Took me almost a year to decide on what speakers to get and the staff were so patient with me and i did not feel pressured to buy anything. Amazing place and customer service done right! Thanks, will recommend and will be back for sure!

K. J.

Absolutely fantastic! Mike and Mark are very welcoming and nothing is too much trouble and the coffee keeps coming! The only place we would buy audio equipment from Thanks guys today was a pleasure. Kazz

D. H.

Great shop run by people who really know what they are talking about. They will sell you what you need after listening to you over a cup of coffee and will not rip you off. Their prices are comparable with anyone and they are only to willing to help. These people are HiFi nuts, not part time salesmen.

j. s.

I spoke to someone at Acton Gate Audio today who was brimming with helpful advice and enthusiasm. AGA no longer stock the item I had been hoping to buy (its been discontinued by Arcam) but this chap had strong and well informed views about a number of different alternative products which was really useful. Good job.

C. E.

Friendly and welcoming, Mark and Mike are very knowledgeably helpful and I must say patient, gave me as much time as I needed to demo all the kit I wanted to, can't recommend them enough, thanks guys today was a pleasure.

H. D.

Open, honest advice based around the customer's specific needs rather than just trying to sell you something. These guys are experts and take great pride in what they do - and that makes all the difference!

I. M.

Brilliant from start to finish very knowledgeable on there music sound systems and will definitely use again and recommend to anyone

M. R.

Absolutely blown away by the customer service from these guys. Friendly , patient ,knowledgeable ..nothing is too much trouble for them. Hands down the very best Hi-Fi outlet in North Wales/North West...Only wish I'd found them years ago..

J. B.

Excellent. Wide range of kit from Sonos to turntables and floorstanding speakers to custom install ceiling speakers. Go and see Andrew and Mike

P. E.

Really freindly, very patient and dont try to sell you anything they would not buy themselves great shop with a nice selection of equipment , i bought the sonos beam after a short demo great peice of kit thanks for your advice now very happy

H. a. c. E.

Been going to this shop for twenty years and they have always done me proud, stearing me in the right direction and taking time to give me sound advice (pardon the pun). I have moved away from Wrexham and miss their knowledge.

S. H.

Fantastic shop. Knowledgeable helpful friendly team and great service. Can't recommend them enough.

J. D.

Fabulous staff .wasn't spending a great deal of money considering the expense kit they have ! But couldn't be more helpful !!! We worth travelling to. not too many of these hi fi shops left with a real Personal touch ... Thanks guys brilliant service !!!!

C.

High quality products and excellent staff knowledge and service. Highly recommend visiting this shop if you want any audio/ visual products.

F. W.

Definitely recommend. Trustworthy with advice and genuinely focused on finding what you are happy with rather than profits. Pleasant nice guys

J. M.

The knowledge and help with the many different top quality systems, is superb. Nothing is to much trouble.

D. A.

Fantastic service from someone with real specialist knowledge. Thank you so much.

M. H.

Great service backed up by first class knowledge.

D. S.

Great shop, nice people and great selection of products....

i. 3. P. (. 5.

Could spend all day here, great staff and great selection.

C. A.

A local with extensive knowledge on hi fi ...brilliant help ...if you want the best ....

D. M.

I love this place, I get upgraditis every time I walk in.

D. P.

Excellent, very helpful. Cannot recommend enough.

g. j.

Great place, full of big boys toys !

A. J.

Excellent place always very helpful

j. B.

Awesome place with knowledgeable staff

A. J.

Excellent shop.

M. L.

Great service and advice

s.

Cool

D. H.

Really helpful,

P. R.

Quality gear

G. N.

Extremely helpful and knowledgeable staff who are obviously enthusiasts and enjoy discussing options. Repaired a 30 year old CD player for £10! No attempt to sell a new replacement

P. B.

E. G.

T. J.

C. M.

J. A.

a. d.

J. W.

b. j.

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