Reviews of Grampian Housing Association Ltd. (Association) in Aberdeen (Aberdeenshire).
Grampian Housing Association Ltd
74 Huntly St, Aberdeen AB10 1TD, United Kingdom
Description
Information of Grampian Housing Association Ltd, Association in Aberdeen (Aberdeenshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Grampian Housing Association Ltd
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
Closed
Thursday
9am–5pm
Friday
9am–4pm
Saturday
Closed
Reviews of Grampian Housing Association Ltd
B. C.It's not easy to rate this because of covid19 as it is closed, but you can phone and make an arrangement to pass on documents or pick up paperwork and you are not allowed inside. So make your arrangements when the weather is fine because there is no shelter. I made an arrangement to meet an employee, but when I got there she was not on the premises.
J. M.I live in a Mid Market Rent property with Grampian Housing. Lived there for a year and a half so far with my wife and personally we've found them a delight to deal with.
The place was a brand new, purpose built flat in a development consisting of 8 flats. We have a door to our own, in what you would call a ground-floor maisonette. It is beautifully finished and it was the perfect place for our first home together. We are and were at the time quite picky about where we lived and what we wanted it to look like. We were fortunate enough to be able to stay with family for a few years, which just gave us some time to get our bearings before taking the decision to strike out on our own and the property, development and area in which we decided to stay in couldn't have been better. It is ideallic, practical, efficient and economical especially for a very young couple.
Grampian Housing (especially Allison) laid out all the expectations early doors, made us aware of everything we would be expected to do and understood our desire to make sure we did right by ourselves and by the association. Everything was very organised with all the paperwork being given to us promptly, and on the day of collection of the keys - we paid the necessary payment and thereafter it was just a case of them leaving us to our own devices. We are updated very promptly via email in regards to anything connected with the property, work on the property etc.
We keep ourselves to ourselves so we don't see our neighbours, as we work shift work and do so full-time we don't have a lot of interaction with anyone, which is how we like it. There have been no issues with the neighbours at all, and in the development we are in, we would expect no less.
If we ever have any queries regarding the property, all is needed is a quick email and it is followed up within the next few days, if that.
The only issues we have with the association per se (and by issues I mean things we would like to be allowed to do that we are unable to or are more cumbersome to do) are:
The fact that they do not allow pets in the property (and as we are surrounded by mortgaged homes it is unfair in our opinion that we have to see other families own pets and we are unable to)
The second is that if we wish to modify anything in the property there are a series of steps that need to be taken in order to do this, ultimately leading to a decision on whether the alteration(s) in question can be granted.
The third is that they do not allow DSS as a form of payment for their properties, as I know of someone who would benefit from living in the same complex as me but due to this factor would be unable to do so, which is a shame as it would be beneficial for us all.
We knew that this was going to be the case before accepting the property, however these are things we still wish we were able do and have. Hence the reason why I have not rated them 5 stars as that takes something away personally for us and we frequently wish we were able to have an animal (dog) in the property and that our close relatives could live next to us. However; we understand fully the reasons for these decisions by the association and respect them, but it does cause us some unhappiness at times.
All in all, I'd say that Grampian Housing provide exceptional "customer service" if that's the correct word for it, and I'd say that they are the premier Housing Association in Aberdeen based on our experience with mid-market rent. They are very well known in Aberdeen and they cater to a large demographic and a large population of the city between social housing, private rent and shared ownership - we have complete confidence that they will be around for a long time to come and would reccomend to anyone who likes beautifully designed homes and efficient and competent service from a reliable Landlord.
S. M.Good to know you can book appointments for advice on concerns
L. D.Grampian housing service is excellent and the help I have received from them is second to none.
G. M.It's a company whose ethos is to provide quality housing at affordable rent for those in most need.
G. B.Lassie was great I spoke to. My problem solved. Cheers
T. W.I would rather have a flat with Grampian housing instead off lanstane any day true right
s. h.Very good
J. K.Grampian are pretty good all round. Friendly staff.
P. W.Staff very helpful on the phone and very polite couldn't be more helpful
M. C.Great place for accommodation advice
L. S.Perfect place to work
A. A.Very helpful
A. D.
F. R.
L. W.
J. M.
S. M.Contact
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