Reviews of The National Association of Jewellers. (Association) in Birmingham (West Midlands).
The National Association of Jewellers
10 Vyse St, Birmingham B18 6LT, United Kingdom
Description
Information of The National Association of Jewellers, Association in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The National Association of Jewellers
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–4pm
Saturday
Closed
Reviews of The National Association of Jewellers
S. B.Appreciate Katie helping me with a dispute I had with a member of NAJ. Initially didn't get a reply so I called to make sure my email had been received okay. It turns out it went to junk email! But from then on was very quick with replies and very helpful. Without NAJ, I don't think the dispute would have been resolved, after having constant issues every step of the way when buying an engagement ring! Thank you. (she said yes!!)
M. B.Absolutely amazing service & the help I received from this organisation & Katie in particular was brilliant. I had a dispute with a organisation who is a member of NAJ & we were at a stalemate, out of frustration I contacted the NAJ & so glad I did. Katie listened to me carefully & went through my case & complaint in detail requesting copies of all my correspondence & said she would look into it. That evening had an apologetic email from jewellers involved & offering me a full refund on my faulty item, over the moon!!
R. R.I find there are lots of worthwhile benefits from membership, just recently Scott has helped me sort out an absolutely huge increase in our card processing charges, which Barclaycard were trying to put through... (the preferential rate barclaycard give to NAJ members is very good indeed). They are always friendly and helpful whatever my query or issue may be!
S. C.They did an excellent job in helping me to claim my refund from The Jewellery Channel (TJC) who sold me a defective necklace and refused to communicate with me regarding my complaint, let alone give me a refund. Katie Gillespie took the complaint very seriously and resolved the matter very quickly. It is good to know that there are people and organisations out there to help with disputes like these.
K. M.The NAJ are invaluable to the jewellery industry, not only in the UK but around the world. I called regarding connections in Canada and they successfully paired me with the service provider that I was looking for. That just shows the depth of knowledge that their staff have and the pride they hold for all of their members. I will definitely be looking to seek guidance from the National Association of Jewellers for my future jewellery needs. Can't thank them enough.
K. S.Far from being Fraudsters the National Association of Jewellers would be an appropriate place to complain to if a member of the public felt that a member of the NAJ had treated them wrongly, and they didn't want to take legal action. I am sure that the NAJ would take appropriate action against a member who had many complaints against them. I am in no associated with the NAJ but know them well during my 35 years in the trade. They can be trusted.
H. C.As a member of The NAJ I have found their education courses and member services of huge benefit to me personally; and also to my business. I would recommend The NAJ to any business working within the jewellery industry to gain expert knowledge and business growth advice and support.
R. B.The professionalism, integrity and knowledge of the staff at the NAJ is second to none. Over the last 3 months their support has been fantastic.