Reviews of Edinburgh Assay Office. (Association) in Edinburgh (Edinburgh).
Edinburgh Assay Office
24 Broughton St, Edinburgh EH1 3RH, United Kingdom
Description
Information of Edinburgh Assay Office, Association in Edinburgh (Edinburgh)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Edinburgh Assay Office
Sunday
Closed
Monday
8:30am–4:30pm
Tuesday
8:30am–4:30pm
Wednesday
8:30am–4:30pm
Thursday
8:30am–4:30pm
Friday
8:30am–4:30pm
Saturday
Closed
Reviews of Edinburgh Assay Office
M. T.Well what can I say !! This company is truly brilliant with the best and most friendly telephone customer service that I have ever experienced from any UK assay office.
Scott and his team really do go the extra mile. Such a shame that the London Assay office are not prepared to offer the same level of customer service. Well done Edinburgh!!
J. &. E.We can't recommend Edinburgh Assay Office enough. We use them weekly for hallmarking and have done so since late 2020. They have a fantastic online chain of custody system which is simple and incredibly efficient compared to their competition. I've never had a single mediocre, let alone negative experience with their staff who have always been super helpful, responsive and proactive whether it be questions about their XRF and engraving services or difficult assays with thinly laminated mokume gane rings.
The quality of their work is excellent and I've never had a piece come back scratched or damaged. They've always provided a great standard turnaround time and have never let me down with an agreed same day hallmark.
These guys and gals pay genuine attention to the service they provide and having moved over to their care we won't be looking back.
Sincere thanks to the team at Edinburgh Assay Office.
If you are a jeweller or maker of any kind old hand or new and are looking to work with someone who you can trust, who will help you with any questions at all and provide an unparalleled service fitting for the 21st Century, then our recommendation is Edinburgh Assay Office. Zero doubts.
Thanks again, sincerely.
P. T.Needed to verify the use of different precious metals on a piece that would be hallmarked. London assay office don't take calls just an enquiry form , no reply. Sheffield and Birmingham their phone rings for ages then goes onto answer phone. Finally I phoned Edinburgh assay office. Call was answered by a very pleasant receptionist and within a minute I had my answer. Great service.
L. A.Outstanding service. Recently had a first batch back and Lesley and the team could not have been more helpful. I went for laser hallmarking and also use their separate laser engraving service. All were thoroughly discussed and details confirmed with me prior to production. The laser hallmarks exceeded my expectations after some disappointing results from another assay office. The laser engraving service was also exemplary. Thank you.
K. W.Brilliant. Such lovely people. Best customer service. All hallmarking done to the highest standard. If there is a problem they will ring you personally and visa versa. Very very helpful to me. I will never register with another Assay office. They treat you with respect and as a person which is a dying trait nowadays. Thank you Edinburgh you made my new lease in life happen x
C. K.I had an excellent experience having an item engraved with Edinburgh Assay office. The production manager maintained great communication and care throughout the entire process.
L. T.Top Quality Professional Service.
B. M.Man, this is an amazing place
J. M.Nice people
M. B.Contact
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