Reviews of ELM Legal Services - Wills Online and at Home. (Attorney) in Bristol (Somerset).

ELM Legal Services - Wills Online and at Home

110 Reviews

83 Comments

Attorney

Law firm

Kingsland House, Gas Ln, Bristol BS2 0QL, United Kingdom

Description

Information of ELM Legal Services - Wills Online and at Home, Attorney in Bristol (Somerset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of ELM Legal Services - Wills Online and at Home

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Reviews of ELM Legal Services - Wills Online and at Home

M. U.

I have been invoked with Elm for several months over the disillusion of a complex trust. They were absolutely amazing. Always free to talk on the phone, even the Director and so quick getting documents signed and returned. An excellent price too. Thank you so much.

K. R.

We have been putting this off for an age and finally took the plunge after speaking with my friend. First meeting was a find out meeting for both sides and we decided to go ahead. It was made so easy and pleasant, we were expecting a big sell but the chap was kind and paitent. The Wills came first then the Trusts and we signed and returned yesterday

K. H.

Extremely efficient and professional service at all times. Would highly recommend the team to anyone looking for a quality service delivered by helpful, knowledgable, friendly but professional staff. Costs and fees are average for the high standard of service one can expect from E.L.M Legal Services.

D. C.

was rcommeded by our neighbour and everything he said was bang on, very pleased, thank you its such a weight off our minds now we have done our Wills and Trusts

L. R.

ELM is a professional company that has good quality and high responsive staff who have dealt with all aspects of making my will. Nothing is too much trouble and there is a built in possibility of revising and changing my will as we going along. Their fees represent very good value for money. I would highly recommend them.

M. A.

Ok after a shakey start, they really came into their own, and went beyond what we expected, the only draw back was the time it took to get the stuff registered at the governement. Thank you

M.

Excellent service received for establishing our will. Service provider was knowledgable, patience and efficient. We look forward to dealing with E.L.M Legal Services again in the near future.

N. A.

Super professional interactions, knowledgeable, honest and transparent, efficient communication. Highly recommend.

s. f.

Recently had to update my will, due to unforeseen circumstances. I contacted ELM and my request was dealt with quickly and efficiently. The whole issue was sorted out in less than a week to my complete satisfaction.

D. H.

Easy friendly service, absolutely no complaints.

P. W.

Great service and really went above and beyond to help guide me through the whole process and answer all my questions no matter how simple or hard they were ….. My will arrived quickly and now I can relax knowing it’s done and if I need to update it if things change then I have that option too… Thankyou ELM

C. D.

I have been working with this company for a while now. They have helped us to update our wills and arrange powers of attorney. Catherine Stead has been our contact and has been very helpful and patient with all our questions and problems. She has emailed and phoned me at every stage to keep us updated and in some cases reassured. I cannot speak highly enough of her and of the business as a whole.

S. L.

Professional service, easy to understand and complete. Highly recommended!

S. Y.

Excellent friendly cold call from a lovely lady. No pressure tactics involved just a genuine lovely girl. Received information booked my appointment for a home visit . Very professional gentleman came when arranged. Fully explained everything we needed to know plus other things we didn’t really need but that’s their job so we listened nonetheless. We took advantage of all products that we felt we needed very happy with this company. Great price and excellent staff -highly recommended

f. r.

I found that the person I dealt with was very knowledgeable and had a vast experience. It made sorting out my will both simple and painless. Very good service and would highly recommend ELM.

C. D.

Similar experience to other recent posts , we decided we needed to make a will a task we had talked about for years but never seem to get round to. We contacted ELM after receiving a mailing and went from there. All meetings completed in on line and service well explained. We also went down the trust route which was the right choice for us as I wanted to ensure our child was well provided for should the worst ever happen. Can’t fault the service and all our contacts have been very positive.

T. P.

Really great experience and took all the jargon out of the process so was extremely straightforward.

S. W.

I contacted Elm Legal after reading the reviews because I was in the market for a will and thought ELM would do a good job. However because of my situation it was clear to me after speaking with Tony (on line via web cam) that I needed not only a will but a trust set up to protect my family should anything happen to me, due to the wife being severely disabled. Tony did a very good job explaining just what options were available to me and didn't encourage or push anything on to me he just answered all my questions, He is very knowledgeable and knows exactly what he's talking about and what can or cannot be legally achieved. The only down sides to this was the cost of setting up a trust fund but that would have cost just as much if I had gone with another firm. Also this process took quite a long time to sort out due to the corona pandemic knocking out some of the ELM team but they kept going through out, always very helpful and professional when contacted on the phone or by email. Many thanks to the team. Keep up the good work.

D. B.

I would deffinately recommend Elm Legal. It was so easy and Scott was very knowledgeable. He explained everything in simple terms. I gave him my information and they did the rest in a quick and professional manner. Excellent customer service.

S. G.

Brilliant service from the 2 people I spoke to, very professional and informative through the whole business. Would recommend to anyone requiring Legal Service. Thank you E.L.M. Legal Service for giving a wonderful service

S. M.

Myself and my husband have our will with Elm Legal Services. I found them very professional when we initially set up our wills. I recently needed to amend the wills and was extremely pleased on how easy it was to make the changes, the services was second to none for speed, professionalism and customer service.

A. C.

I have recently needed to update my Will following a change in circumstances. The ELM staff couldn't have been more helpful. They responded promptly to any questions, and followed up to make sure that I didn't lose track - in the craziness of this pandemic year - of needing to complete important paperwork. My POC for the Will was also very helpful in finding out detail relating to my property Trust (also through ELM), even though such matters fall under the jurisdiction of another team. I am really pleased with the service that I have received from the Group.

F. C.

Very friendly and listened to are requirements and put us right on what we needed and we're very helpful and with there storage system we have no worries would recommend them with no problem

A. B.

Writing a good review on something I didn’t really want to do is a strange thing but having now written our wills I feel very grown up and sensible and above all, have peace of mind. We were guided through the whole thing with great professionalism and knowledge. We were made aware of some pretty important stuff and therefore were able to make the necessary provisions. I am very pleased to have taken care of my will. Great service 😊

S. J.

What a surprze for our family, the whoe thing was so easy and online.

D. G.

Yes we were cold called, but it was by a really pleasant and professional lad. It was to offer a product/service that my wife and I (and I suspect the majority of us) knew we needed to sort out (updating a previous and invalid will), had spoken about several times, but never gotten around to. From that first call Elm have been thoroughly supportive and we have every confidence that we are now in good shape legally. Peace of mind is invaluable and I recommend the service where your will is stored and can be updated as often as required. Yes you pay for it, but nothing compared to the potential cost of being unprepared.

N. D.

Brilliant, we had just moved house and wanted our wills to reflect this. The knowledge and professionalism that Simon had was fab and it was an enjoyable experience. We now have the piece of mind that our wills are sorted. Thank you

M. S.

I wanted to take the opportunity to comment on the wonderful work you colleague Paul Baker has done on behalf of my wife and her family. he has been dealing with the estate of the late Mrs sheila Large my wife mother, he has worked with impeccable subtlety at a time that I am sure you are aware is very difficult for most families. he has been a credit to you organisation and you are lucky to have him as an employee.

M. G.

When meeting every option was explained clearly and checked that we understood. There was never any pressure to choose one option or another and it was left to us make the decision after being given time to take everything away and discuss it. There was never any feeling of being rushed and time was always given to make sure that we had all if the information we could be given to make an informed decision. All in all a very good experience on a tricky matter.

d.

I had Simon Pettangell to arrange my will. He arranged a time that suited me, in my own home. He was an extremely polite and a very knowledgeable gentleman, who made me feel very comfortable arranging something that is after all about your death. The final copy came through within 4 weeks as he had said. I have recommended him and ELM services to a couple of other friends and have no hesitation of recommending anyone else.

A. J.

E.L.M Legal Services have been professional and caring. They clearly care for they customers and maintain high levels of contact to ensure customers are given accurate information. I felt well looked after and confident int using their service.

J. P.

We had Peter come consult with us in our own home at a time that suited us as a family. We found Peter to be approachable, friendly, honest and knowledgable. He was honest in the fact he went through all the products available alongside Wills (e.g. Power of Attorney etc) but at NO point did he hardsell any of them, he was honest and saw we are a young couple with only a need for a basic Will at present. But we appreciate knowing as we get older there are the services available for us to add on if/when needed. We appreciate there was the option to pay a small monthly fee for storage and unlimited adjustments to the Will rather than having to pay for that service in a large bulk sum. We were a little slow on getting our Wills signed/witnessed and returned due to a busy lifestyle but E.L.M weren't pushy or threatening and simply sent a couple letters offering further support and information. We have now signed/witnessed and are all legal and covered. Feels a relief. Price of the mirrored Will I found to be EXTREMELY competitive considering it was a home consultation we received.

D. L.

We had Tony come to our house. Initially it was to do a will, but we particularly wanted to protect our assets so that our beneficiaries definitely received our house. He told us the way to do this via a 'trust '. I had heard of these but had never understood them. Tony is very good in explaining it and is not pushy at all. We now have 1 and we are relieved its finally done.

G. C.

No nonsnese no fuss service. Very appreciative of your concerns and wishes. Very patient when explaining things that you might not get first time. They genuinely appear to care. A special mention for the gentleman we dealt with Trevor Merritt, nothing was too much trouble for him at the initial meetings and any enquiries we might have had since. A true gentleman and very professional. Thnak you.

T. C.

Called by Elm sales. Polite call no pressure sales antics. Followed up with letter and info. Arranged a home visit. Great The price. Lovely xonsultant. Professional no presdure to add extra services hit tgey were explained thoroughly. Will received within a few weeks. Great company . Would recommend .

L. M.

After a cold call an appointment was arranged.Mark called to the house, he was extremely helpful and friendly, he was extremely professional guiding us through the process of making our will. Would highly recommend ELM,

g. c.

I am a woman of 55 and for a few years now I kept saying I must do a will. Never really got round to it. Thinking of having to go to a solicitor was putting me off . I got a cold call from E.L.M and was told about their WILL service , that someone comes out to your home and goes through all documents with you. So I agreed. At last I am getting a WILL done. I had a a very pleasant gentleman GLEN , come out to me. He explained everything in the WILL pack and answered all my questions . He even gave me advise about other legal stuff I should do. I was so pleased with Glen and making me feel at ease. Thank you so much Glen and E.L.M. for making me feel happy and relaxed that I have finally made my WILL . Thank you G.costello

S. S.

My husband and I went to a seminar by E.L.M. legal Services. The content was clearly explained both in the documents left around for us to read, and also the actual talk that was delivered. We were particularly interested in the Protective Property Trust that allowed us to include the children in a trust to help with death duties and to save the house from being sold when one of us might have to go into care. We had several visits afterwards and decided to go ahead with the Trust. It did involve a great deal of care on our part - getting the signatures of our three children who live in different parts of the country, plus their witnesses. The witnesses had far more to do than just witness one signature,so it would be a good idea to choose one's witness carefully! It is all fairly expensive but it has given us peace of mind and helped keep the Taxman's hands off our house and IHT. The Wills are now lodged with the Company until needed.

S. M.

Great opportunity to make our wills, with the opportunity to ask any questions and feel completely at ease and in control with friendly staff. I would highly recommend this company

G. B.

Very efficient, Trevor called me back within an hour or so of making my enquiry. Brilliant service with full explanations if I didn't understand anything. Would definitely recommend

T. O.

The whole Will making process was done completely efficiently. Although it was quite complex, the legal elements were explained to me in an extremely concise and understandable way.

L. S.

Elm made making a will as easy as possible for someone like me who has no idea where to start. They answered all my questions. Would recommend

T. M.

Very efficient and professional service, even during the challenges of Covid-19 and lockdown etc. I feel confident in ELM and recommend them. T Milner, Nottingham.

D. H.

Peter was very helpful, efficient and thorough, gave us lots to think about but we felt it was a wise thing to do our wills now and it gives peace of mind once it's done

S. E.

I am very satisfied with the service I received. Their communication is excellent which builds up trust. Well done!

D. E.

Elm Legal Services are very professional and very helpful and accommodating. I would recommend using them.

B. L.

Entirely satisfying experience regarding the formulating of a new Will. Clear and concise explanations, speedy returns , polite and courteous staff.

J. C.

Very fast service , very professional, all staff polite . Will was fast and easy to do and explained well

K. C.

A very professional service. Staff are friendly and you feel confident in their ability to provide guidance and support.

C. B.

Excellent service and help. The gentleman that visited us at home was very knowledgeable and has helped clarify questions when we received paperwork.

S. L.

Very professional and sensitive service. All done in the comfort of our own home

T. R.

Fantastic service, came out to our house. Followed up a few queries we had. Thank you very much

D. F.

very good service with no grey areas to confuse us, after many years of dithering E.L.M made the process of making a will very easy

l. r.

Really good service, recorded will requirements to ensure clarity of wishes.Very efficient and professional service.

h. h.

have always been happy to get things done efficiently whenever my will needed to be updated

I. W.

From beginning to end the process has been easy and professional and the documents themselves are first class.

A. M.

A truly friendly professional service throughout I highly recommend ELM Legal Services.

A.

I worked here whilst I was a student and loved it! The manager James is the best.

J. B.

Very professional, just what we were looking for.

M. L.

Very easy to understand process. Very professional and i would highly recommend E.L.M Legal Services

R. T.

very easy to work with and got sorted and feel better that everything is in place now.

D. B.

Very professional and friendly representative. Excellent service and quick delivery

D. P.

Great staff very very helpful in getting will sorted by staff who understand what you need and will give impartial advise

P. C.

Thanks to Glen Coley very friendly, knowledge and helpful. Very efficient and friendly service.

J. C.

Overal very good service,explained well, easy to understand, good price!

M. R.

Changed details of my will over three weeks ago. Still not seen the revised version.

M. H.

An excellent service at a time of emotional stress.

M. B.

Excellent , professional and helpful company

g. r.

several years with E.L.M . very thorough And everything explained clearly.

H. J.

Very helpful and professional service. Thank you!

R. H.

well explained service with no sales pressure

K. L.

Would highly recommend to friends and family.

M. A.

Straight forward, no fuss

D. B.

Good service.

E. D.

Very Professional

S. A.

Excellent service throughout all the process. Staff extremely helpful. Great company would definitely recommend them

R. J.

E. P.

N. P.

F. S.

Q. H.

B. D.

j. a.

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