Reviews of Hennah Haywood Law. (Attorney) in Newport (Gwent).
Hennah Haywood Law
13 Clytha Park Rd, Newport NP20 4PB, United Kingdom
Description
Information of Hennah Haywood Law, Attorney in Newport (Gwent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Hennah Haywood Law
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
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Reviews of Hennah Haywood Law
M.
As first time buyers we felt overwhelmed with what the house buying process will be like. Tracey and her team ensured the process ran very smoothly, keeping us informed all the way through and answering the many queries we had promptly and professionally. Having got the keys to our home last week, we can now look back and say the process was made a lot better than we had imagined. Thank you to Tracey and her team for the great service!
S. D.
We recently used Hennah Haywood Law firm at the recommendation of our mortgage broker. Being many miles away from ourselves and having never heard of them before, we were a bit apprehensive at first, however we needn't have worried as they were 1st class from the start. The whole process was smooth from start to finish and they handled all of our queries within a timely manner. Everything completed on the planned date and I would recommend them to anyone in the future. Many thanks to all the team who dealt with our case!
G. B.
We were first time buyers and were recommended Hennah Haywood Law by our mortgage advisor! They were brilliant from start to finish, they explained everything in detail (as we didn’t have a clue!) nothing was too much to ask and always received a reply quickly. Thank you to Daniel and the rest of the team for making it an easy experience, would definitely recommend to anyone 👍
A. &. B. S.
Hennah Haywood handled our remortgage process for us with a new supplier. They were recommended to us by our mortgage broker.
Tanya and Tally very efficient, hands on and we trusted them every step of the way. It makes such a difference to the experience to know HHL were on our side and we never felt the need to chase them. The customer portal the company use is invaluable and gave us peace of mind without needing to pick up the phone. Everything was dealt with in a timely manner and everything was sorted by the original agreed target date.
We would highly recommend them.
A. R.
I was recommended to use Hennah Haywood Law by my mortgage broker, and I’m so pleased he did as I was so happy with the level of professional service I received. I was kept informed and up to date with the progress of both my home sale and purchase. The Hoowla site showed me exactly what was needed from me and how things were going. Right up until completion! All the team were brilliant and emails were always responded to quickly. Special “Thank you” to Daniel Hendricks for his attention to detail and always being at the end of the phone to answer all my questions. 5*!
D. C.
Excellent service for a first time buyer. Hennah Haywood went above and beyond in our purchase, advocating for us at every step. They even thought of things we hadn’t even considered such as getting electrics tested as the property had been empty for some time. They dealt with a gifted deposit situation fluidly. We received regular updates on progress and swift responses to any queries raised. It was so helpful having one named person we would email directly or speak to on the phone. Couldn’t have asked for better. Whole process completed inside of 12 weeks. Excellent!
C. P.
It's not very often you receive service so exceptional you feel the need to personally write to the Director of a firm, but this is exactly what happened when I used Lucy Le Bas at Hennah Haywood. Lucy was amazing, not only was she extremely professional, knowledgeable and efficient, everything was done in such a helpful and friendly manner. In a world of online conveyancing where the personal touch has been lost, Lucy has exceeded all expectations and restored my faith in this kind of service. I will be recommending her to all of my clients. Thanks Lucy, you are a superstar!
P. A. J.
We have been very satisfied with the service that they have provided. They have been extremely professional, always kept us up to date with any changes and always moved very quickly with all the processes. Moreover, whenever we had a query, they have been very quick in answering to us. We could not choose a better company to help is throughout the process of buying our new home. Highly recommended, we will definitely use their services in the future
E. V.
An absolutely amazing service… was kept informed and up to date at every juncture via emails and the progress tracker. The staff team dealing with my case Darren, Alice and Hannah were super helpful and courteous whenever I had to speak to them. All in all a fantastic experience and a great example of how well a service can operate. I will definitely be using them again…
R. P.
An excellent service from start to finish during the purchase of our first home! Helen and the team were very responsive, clear and concise when handling our legal matters. Helping us along the way with understanding the processes and documentation required for such an event.
I couldn't recommend Hennah Haywood Law more highly, a very professional service provided.
E. C.
Brilliant experience from Hennah Haywood Law whilst our remortgage was going through. Jodie Lewis and her team have been outstanding answered all my emails in a quick time frame answered any queries I had again within a quick time frame. I was updated at all stages. They made the whole process run smoothly. Would highly recommend. Thank you Jodie and Team :)
J. T.
We re-mortgaged our house through a local broker (we live in Devon) and they used Hennah Haywood Law for all the legal processes. Couldn't be happier with the service. Very simple to follow what was happening at each stage and what was left to happen. Communication was absolutely brilliant. Would be more than happy to use their services again in the future.
L. W.
Victoria, Jessica, and the rest of the team that helped with the sale of our property and purchase of our new build were absolutely brilliant. Everything was done in a timely and thorough manner, we were kept well informed throughout the process, and Victoria was helpful in answering the sometimes many queries we had (especially as a first time homebuyer in England!). I would definitely recommend and would certainly work with Hennah Haywood and Victoria and Team, again in future.
R. h.
We was recommended them by our mortgage advisor and we couldn’t be happier. Tracey and her team have been been brilliant.We are first time buyers and they helped us through every step. Always there to help and answer any questions. The app used was great and allowed us to see our progress at anytime.
T. S.
Because I was remortgaging my broker recommended the solicitor, but I couldn’t have been more happier. I love doing everything on line, it’s made it so easy and I felt that I was always in close contact with her. Quick response to emails and I personally couldn’t have asked for a better solicitor. Would definitely use them again & recommend their excellent service.
H. R.
As first time buyers the whole house buying process was a mine field however Hennah Hayward Law was brilliant.
Alice in particular made everything so much easier, she never made me feel like I was asking silly questions and was always so prompt and informative with her responses.
The online system makes everything so simple and helps you keep track of what’s happening and What the next stage is.
Would HIGHLY recommend!!
C. W.
Had a really good experience with Hennah Haywood law.
Dylan and his team were spot on throughout the whole process and made buying a house very easy and as stress free as possible, every time I had a question or wanted some advice I just sent a email to Dylan and usually had a reply within a couple of hours. I wouldn’t hesitate to use them again or recommend them to anyone.
L. S.
Hennah Haywood carried out the conveyancing for my remortgage. Their initial contact and request for necessary information was speedy and efficient, and I was provided with a link to their online portal. If I used them again, I would ask what their preferred method of contact was, as information sent via email was sometimes missed, but requests for an update, though the portal were always quickly actioned. When I was contacted the team were friendly and helpful, and the remortgage went through seemlessly, for which I was very grateful.
P. J.
Recently purchased a house, and have been working with Suzanne and Thomas on our case and they both absolutely amazing. They been dealing with all necessary paperwork very fast and was very helpful with all questions I had. Great communication, awesome work. What I also liked, that you able to track the progress on there website, to see how your case is moving forward.
Thank you again Paulina and Edvardas!
J. G.
Overall we had a great experience using Hennah Haywood after they were recommended to us by our mortgage advisor. Suzanne, Tom, and Adrianna have all been great and have been very responsive to emails if we ever had any questions throughout the process. Thank you for all your help!
S. F.
We didn't know who to go to when buying our home, but on the advice of our mortgage broker we went with Hennah Heywood Law.
They have been fantastic throughout and kept us up to date with every step and we could view the whole process online which was amazing.
Darren who dealt with was so polite and kind very efficient a the way through.
l. b.
Chelsea and Fion were amazing! Available all the time. Very fast at replying via email! Within the hour every time. If it wasn’t for the grant of probate they would have had me move in to my new property within one month! Outstanding service. Thank you very much!
L. S.
Extremely helpful and professional. Buying our first house was hectic at times but the guys here were nothing less than amazing. Alice and Darren had our case and they always kept us in the loop. Great work guys.
S. B.
From start to finish Victoria and Jess were amazing. I literally can’t thank them enough for their support and professionalism. We’re now in our lovely new home, which they made possible. I would 100% recommended them, and I’m so pleased I was assigned to them. Thanks so much for everything
S. E.
I have done a few remortgages over the last 5 years but I have never experienced such professionalism that I received from Lucy Le Bas and her team.
They were very efficient very prompt at all times and the remortgages was the quickest I have ever had.
I am very thankful for that.
R. D.
Absolutely delighted with our remortgage. Seamless service with a really clear portal that shows where you are on the journey.
Quick response to queries.
I recommend without hesitation.
Hennah Haywood Law promise exceptional service and unusually in this world they have delivered
g. b.
Excellent service from all at Hennah Haywood, cannot recommend them highly enough, Adrianna, Thomas, and Suzanne all extremely prompt in replying to any queries or questions and explained everything thoroughly. We also managed to complete before lunchtime which really helped us with getting settled in our new house. Which was due to the speed and expertise of those mentioned above.
S. R.
We we recommended Hennah Heywood by our mortgage broker. The service provided was exceptional, honest and timely. We made use of the Hoowla portal (which is brilliant)to keep track of progress in addition to the regular updates by Tracey who was handling the purchase. We would definitely recommend them to others.
J. P.
Sehar and Emma were very friendly and professional throughout. As first time buyers, we didn’t really know what to expect or how the house buying process worked. They made sure to answer all of our questions in a clear and professional manner. We had quite a specific deadline for completion which they stuck to and we were able to collect the keys a few days earlier than anticipated. Good service and reasonably priced. Thank you both.
R. B.
We have now sold our home through Hennah Haywood, and what a great service by Helen and her her team. The Neath branch we’re outstanding and really helped us along the way! Have since recommended my grandparents to use them, thanks to the great levels of customer service received. Thank you Helen and team and thank you Hennah Haywood!
S. L.
Helen was extremely helpful and quick in responding. I sold a Ltd company leasehold flat within 8 weeks, with everything going smoothly thanks to Helen and my proactive estate agent. I will be using her again for the sale of my house.
C. B.
This is not the first time we have moved house, but this time we were so impressed with our legal team.
The main points were that there was a dedicated team who were easy to contact and who kept us fully informed at every stage of the process. They listened and responded to our needs/wishes with patience, care and understanding. All this led to the process being relatively stress free. It is unlikely that we will need their services any time soon, but we would have no hesitation in employing HH again. Carolann & David Barnett
A. L.
I recently completed a house purchase using Hennah Haywood Law, and they were fantastic from beginning to end. Not only was the process very quick, they kept me informed regularly and I never needed to chase up for any information. They also made time to answer any questions I had, and made what can usually be a very stressful time, very easy-I would definitely recommend them.
R. N.
Great experience with Thomas and Suzanne. I've bought and sold houses in the past and the sols have never been great. These guys keep you in the loop every step of the way. They're one call away to push things along. I had my side of the purchase done in 8 weeks, the only hold up was the other side. Great work guys keep it up 👍🏻
J. H.
Hennah Haywood were recommended by my Mortgage Broker for my remortgage. Excellent service provided with regular updates and useful system clients can log onto to follow progress and upload documents etc. Quick responses to any queries raised and all staff I've dealt with have been professional and helpful. Thank you.
R. C.
First time buyer, stress free and a valuable service. Would recommend to anyone. Kept up to date frequently with an easy to use online tool where you can keep track of your progress. Special thanks to Stephen who was always happy to help. Thanks!
R. J.
Really easy to talk to. Always on hand to help, nothing was ever too big or too small. Made us feel confident as first time buyers. Would definitely recommend to anyone buying a property
E. W.
Brilliant solicitors, I couldn't of asked for more from Chelsea, Ffion and the team, she went above and beyond! So glad Chelsea was fighting I'm my corner as I really don't know how she stayed so professional after dealing with the sellers solicitors. Chelsea is a true star 🌟 and I am very grateful for all her hard work.
R. M.
We recently used Hennah Haywood Law for our remortgage. Tanya and the team were great to deal with. The process was smooth and efficient and we were kept up to date regularly with developments. Thank you for a great service!
Rachael and James Mullard
B. L.
The team at Hennah Haywood were efficient and lovely to work with. Najmin and Daniel kept me up to date with how my flat purchase was going and what was happening at each stage. Their fees were clearly explained.
I will definitely use them again.
g. b.
Amazing service throughout the whole period from Helen, Amelia and the team.
With updates sent by email, and online.
It shows you the steps and progression which is easy to keep an eye on.
The communication by email, phone and online was impeccable.
Highly recommend
Gavin and Shauna
R. H.
Steve and his team were fantastic. They communicated with us frequently and informed us of each stage of the process. As we were first time buyers they were happy to talk us through every step of the way. It was not an easy purchase, with buyers pulling out on a previous house, but they let us move our file to a new house to problem. I would definitely recommend Hennah Heywood to anyone.
Thanks guys!
J. A. M.
Hennah Haywood was selected by my mortage broker to handle my remortgage process with a new lender recently, and I cannot be happier with the results.
Tracey Gibbons and her team provided clear and fast responses of my enquiries, and made the process super easy and transparent through the online platform, where every step can be followed.
I highly recommend Henna Haywood and I will also consider working with them again in future conveyancing pieces of work.
K. S.
Lucy Le Bas was absolutely amazing! I hope I could work with her all the time. She always answered my calls and emails and was very helpful, informative and fast along the completion. Definitely I can recommend her!
S. C.
Absolutely brilliant service from Tanya at Hennah Haywood working alongside our mortgage advisor at The Mortgage Place.
Everything moved so quickly & smoothly without any trouble & we couldn't be more grateful. Thank you
s. s.
Excellent service, regularly updated without having to ask. Friendly team, response to messages was almost instantaneous, chased up sellers and kept fully informed every step of the way.. Would 100% use them again or highly recommend this firm.
R. C.
Suzanne and her team were very efficient. I was informed at each stage on the progress of my conveyancing and I completed my house purchase without a hitch. I would use them again.
K. R. W.
I can not thank Suzanne and Tom enough. They were absolutely amazing and made the whole process as easy as possible. Even with huge workloads they kept me up to date with progress and answered all the questions that come with a first time buyer. Highly recommend HHL!
J. G.
Thanks to Helen for her help in carrying out a re-mortgage. Always polite, professional and on hand to sort any problems/questions along the way. I would highly recommend Hennah Haywood Law. Look forward to working with them again on more property re-mortgages and purchases in future.
J. S.
I was recommended HH Law from my Mortgage broker at Vickers Young. My Case was not straight forward with the property going through the motions of probate. HH Law provided me with updates every setup of the way even if we had no update to keep me in the loop. On my countless emails and phone call chasing for an update my solicitor i was always provided one and keep up to date every step of the way. Tracey and Jodie had been fantastic and could not have wished for a better team to work on my case. Will 100% recommend and if i needed they services in the future i will be returning.
J. M.
I work for a mortgage adviser and so am in touch with numerous conveyancers daily. When it came to who I should use when it came to needing someone for myself, I had no hesitation in using Hennah Haywood Law - they are by far the most efficient, reliable and on it company out there at the moment. And they didn't disappoint for me either - everything delt with super quickly. Emails and calls answered so quickly! I will continue to recommend them to all our clients and will use them again myself in the future. Amazing service – showing how it should be done!
l. a.
Very Impressed with Najmin and Daniel. I am a mortgage broker and had a particularly difficult case, whereby the property nearly fell through and both of them helped the client efficiently to save the case. I will refer more cases to them as I am confident in their professional ability
R. M.
I was satisfied with the service I received. I had my queries responded to quickly and felt reassured by Tom that they were fully aware of what was happening. Adrianna also provided feedback when I requested so thank you both for your support.
G. M.
Hennah Haywood Law and specifically Nipa and Gabrielle provided an excellent service at a great rate.
Although the process was long winded the communication through the software used was excellent. Would certainly instruct again for future mortgage projects.
b.
Suzanne and Thomas were so helpful and supportive throughout the whole process. Buying our house has been a stressful process but Thomas and Suzanne have been fantastic at providing updates whenever I have asked for one. Thank you so much for your help.
A. W.
Excellent conveyancing service. Thanks to Victoria, Rachel and Hannah! I switched to Hennah Heywood after having a bad experience with another firm and losing a whole month in the conveyancing process. I was on a tight deadline but ended up completing even earlier than I hoped. I wouldn’t hesitate to recommend.
G. S.
Being a mortgage broker I deal with many law firms in my line of work and have experienced having to deal with some firms that make you wonder if they actually know what they are doing! However, HHL are certainly not one of those firms. I have had an excellent experience with HHL for my personal business. Fantastic communicators and very efficient in their service. Exceptional knowledge and extremely customer focused. Would like to put out a special mention to Nipa Ali, Gabrielle Howells and all other members of their team. Would highly recommend. Thank you.
A. R. S.
I had a remortgage application with Fleet Mortgages and Helen and her team has good experience with them and kept me up to date on every step and we completed on time. I highly recommend them.
A. S.
Our process of selling the flat was long (7 months) due to leasehold but we are glad that we choose HH Law, no problem with communication, quick and professional response every time, always trying to find the best solution for any problem also very patient and understanding. We will definitely recommend and also will ask for help in the future if we will be lucky to be in a position to buy another house.
Kind regards Anna & Mustafa
S. B.
Hennah Haywood Law provided an excellent service throughout our re-mortgage application.
The use of the progress platform whereby you could see the status of each stage was very comforting.
We resulted with a very prompt mortgage renewal on time and pain free.
Highly recommended.
Thankyou to all at the HHL team.
Z. C.
We found it difficult at times to speak to someone in person during the process. Transaction all went through smoothly. Communication between solicitors and client could have been better to keep us more in the loop of what the next steps were but we would still use Hennah Haywood again.
C. E.
I would just like to thank Chelsea and Ffion for being amazing during the purchase of our new house. We hit many bumps and set backs along the way through no fault our ours or Chelsea’s.
Chelsea kept us informed by email and phone calls every step of the way, me and my husband are so so grateful. Thank you Chelsea and Ffion, you do an amazing job!
J. M.
My partner and I dealt with Xin Yu who was so efficient and helpful! She understood we were on a strict timescale due to further up the chain needing to complete by a certain date and delivered this in time - even a week early!!
We appreciate the help massively and she made the process so easy as 1st time buyers!
Thank you 😊
R. R.
Honestly I'm not sure where to start. We were recommended Hennah Haywood Law by our mortgage broker and I am so glad we were. Being first time buyers we were really nervous and clueless but Gabrielle and Nipa were absolutely incredible. Gabrielle kept us informed throughout and put up with my 100 questions. We finally completed on Friday and we are so greatful. Gabrielle was so polite, friendly and professional and knew exactly what she was doing - Nothing was ever too much and she was always on the end of the phone if we ever needed her!!
We brought the house from family and they also used Hennah Haywood. Sehar and the team were also absolutely fantastic and kept my mum up to date during the whole process. Again, nothing was ever too much!!
We could not reccommend Hennah Haywood enough!! Thank you all so much for everything you did for us and getting us to complete on our home.
Many thanks
Becky & Scott Rocker x
N. G.
I have had great conversation from Lucy Le Bas and other colleague(Xin Yu) throughout the process and it has been a wonderful experience.
I found them to be incredibly responsive and demonstrated great communication all the way through to the completion process, any issues or questions that arose was handled with great professionalism and skill.
They have ensured I have received a painless and smooth transaction.
Thank you again Lucy/ Zin and highly recommended.
Z. K.
Choosing a solicitor is hard. As an average consumer, we are not usually exposed to many conveyancing services, and we therefore pick our solicitors via word-of-mouth or referrals.
I have used a few solicitors in the past, most are ok but never great. Hennah Haywood Law is GREAT. I work with Lucy Le Bas at HH Law who assisted me in a fairly complex remortgage process. Lucy is deeply knowledgeable, extremely helpful and always available. Every correspondence with Lucy was explained clearly and concisely without using confusing legal jargon. Finally, Lucy got the job done quickly, without creating any fuss or hassle for myself.
HH Law has earned my highest recommendation- Thank you Lucy and HH Law!
K. M.
Excellent service, we use Hennah Haywood Law for the re mortgage of our property and we cannot fault. They have been very patient with us and kept us updated the whole way through.
D. L.
Hennah Haywood Law handled the conveyancing on my remortgage very efficiently and rapidly. Very professional service and wouldn't hesitate to use Hennah Haywood Law again. Highly recommended.
M. L.
We used HHL for our remortgage and they were excellent, everything happened on time and their web portal is a brilliant way to keep track of progress, see if there’s anything we need to do and share documents.
Fully recommend.
J. S. C.
My review is for one particular individual at HH that really turned around what was quickly becoming a poor experience. We used HH for a house sale but as we got close to completion, I discovered that both members of staff that were dealing with my case were off and nobody had been assigned to get this over the line.
Nipa at HH stepped and, despite having no knowledge of the case, really took ownership of the issues to the point of working late into the evening on a number of occasions to ensure the chain didn't collapse.
I would use again but only if I had the same case handler - genuinely couldn't have asked for more from her.
r.
Very professional service provided by Victoria and her team. They were on hand to help with any queries and offer advice where needed. Will definitely be using them again.
P. D.
As first time buyers, we really appreciated how much time Victoria had for us. Any questions we had were answered promptly, we couldn't of asked for anything more, would definitely recommend, Victoria made our transaction a piece of cake.
W. M.
Strongly recommended- I would like to thank Dylan and the re mortgage team (particularly Jacob) for their responsiveness, speed and quality of service. I will definitely use them again.
M. S.
I was put through to Hennah Hayward Law by my mortgage broker. There was a mix up at the beginning, through misinformation which was quickly rectified. They dealt with everything, which then went through quickly and efficiently. Had updates through each step from either Lucy La Bas or Xin Yu.
S. D.
Lucy Le Bas and her team were fantastic from start to finish. This is my first case will HH but it definitely won’t be the last. Would happily recommend. Thanks.
R. N.
Victoria Griffiths was excellent and I would highly recommend her. Thank you for all that you've done. Fantastic customer service and constantly worked hard to achieve the best outcome.
J. B.
Highly recommended solicitors, we are first time buyers , and Helen , Ryan and team have been great throughout the whole process, all stress free , happy to help with any questions I needed to ask , totally satisfied in dealings with them, no problem or issues at all.
A. G.
Fantastic service couldnt recommend more. The helpful app is also great. Alice and Darren where always on the end of the phone no matter how silly the question . Even after purchasing I needed a few documents and Darren was more that willing to help us. If I could give them 6 I would
l. p.
Firstly would like to thank Lucy le bas .
She finalised my separation , went above and beyond to help me , she was very friendly and bubbly throughout .
Always replied the emails quickly and there any time for a phone call .
Highly recommended ,
Very professional service ,
Step by step progress system is excellent also ,
Lee Poultney
C. M.
I recently sold my mother’s apartment, which was supported by Suzanne and her team at Hennah Haywood. The support I received was thorough and efficient. Thank you.
S. P.
Very Professional Solicitor Firm.
Exceptionally amazing service Special thanks to Gabrielle and Nipa, There was not a time when they didn't respond. I am going to highly recommend them and will use them in future.
a. d.
Our case handler was Darren Bush, he was very thorough and efficient in dealing with our case. Updating us every step of the way. We highly recommend them.
R. O.
Excellent from start to finish. Can’t fault the remortgaging team at all. Starting a buy to let in the next few months and have asked my broker to use this company again.
D. R.
Outstanding experience. Fast, efficient, great online platform. Will definitely use again and recommend to other property investors.
H. I.
Excellent friendly and helpful service when re mortgaging. I was kept fully informed all the way through the process and everything progressed smoothly without a hitch. Would definitely recommend
T. F.
I've known Lucy for the last 12 months and she is one of the best solicitors I've worked with. Very quick and responsive. Would highly recommend Lucy.
S. R.
Would like to thank Tanya and her team for their efficiency during our completion process, they were responsive and helpful throughout! Would recommend.
A. B.
I had best Surface from the team they helped all way Through my application Definitely I use them again
J. F.
Lucy Le Bas and her team are brilliant, i looked at some of the reviews once they had taken my case on and was very apprehensive but they proved some of the reviews wrong, they don't communicate by phone but do communicate by email. i would recommend Hennah Haywood Law
B. P.
Thank you to the team at Hennah Haywood law, right from the start of the process the online portal offered constant updates.
The team were easily accessible via email and phone at all times.
T. A.
I worked very closely with Tracey who was absolutely fantastic. As a property investor, this has been the best experience I have had of a solicitor. Regular updates without me asking meant I was keep up to date on the progress of my property purchase all the time, Tracey really couldn't have been more helpful. When she was on annual leave, her colleagues picked up the case seamlessly. I will 100% be using them when I buy my next property. Very highly recommended.
A. D.
As a mortgage broker I have used many many legal advisers over the years. I work with Suzanne Evans and Tom Griffiths at HHL on a daily basis for many clients and can thoroughly recommend them. Absolutely stunning service. Exactly what a busy broker wants. A quick response to emails and the phone answered ! - We have dozens of our client files down with Suzanne and Tom and not one single moan from anyone. All we get back is "They are brilliant" - All I want to hear. Please carry on the good work...
a. a.
Massive thank you. As a first time buyer I couldn’t of asked for more support from Suzanne and her team. Amazing help and service.
A. G. U.
I had a fantastic experience dealing with Hennah Haywood Law who looked after my remortgage to completion. I really enjoyed the easy communication and the ability to upload documents rather than having to post them. Really great firm, well done all who helped.
E. G.
To begin with, I was very hesitant as to which solicitors to go with, however on my broker's advice, I decided to go with Hennah Haywood Law.
Tom (Thomas) was my assigned case worker working alongside the Big boss Suzanne. This Tom of a person is so kind and gentle, always looking for ways to help. Not only do I have access to all the process online so I see where I'm at every stage, I also get to see their updates and request made on my behalf with regular email correspondence confirming these.
Tom was polite and very helpful, he was so concerned about getting us into our property before Christmas and we got in 5 weeks before. In fact on the completion day, I expected to have my keys around lunch time but whilst on the motorway around 10.30am he called to confirm that my keys are now ready way before the builder called us. I was ecstatic.....it was dream come through. Their response time was great, Good thing is I work from home so I can respond to them almost immediately. All the printing, signing and co-signing done within the shortest space of time with feedback provided, the whole process from start to finish took exactly 8 weeks........without visiting the office once. I haven't seen Tom and Suzanne but I can tell without any doubt they are people you can trust with your property buying process. They are trustworthy, honest and easy to deal with.
Thank you!!!!!! million times over. We are now a proud owner of a new build home.
Thank you Thomas Griffith and Suzanne Evans.
@TheIpaye's
L. A.
Used Hennah Haywood for my re-mortgage after being recommended by my advisor and was very pleased with the service. A huge bonus is their online portal in which you can upload documents, track progress, and request an update. Made the process much more simple and straightforward.
Tally & Tanya were great and always available to help with any queries.
Would definitely use again.
J. K.
Purchased my first property with this company - was suggested by my mortgage advisor.
Najmin & Dan were extremely helpful throughout the entire process, dealing with almost too many questions from my end, wondering what's going on at every stage.
Entire process from engaging to completion was 8 weeks, which during a pandemic think is VERY quick.
Thanks again.
H. Y.
Fantastic Service and very good value for money.
My mortgage advisor recommended Hennah Haywood Law.
This was my first purchase and the staff at Hennah Haywood Law were very attentive and accommodated all my needs. They explained things thoroughly and were ready to complete our purchase in approximately 2 months. The turn around was fast despite a global pandemic.
They acted in my best interest ensuring all queries that I raised were answered. There responses were prompt and always returned my calls.
Fantastic law firm. Will definitely be using them again for any future purchase/ legal affairs. Strongly recommend.
Massive thank you to Dylan T and Abdul Raheem, you both have been fantastic. A real credit to the firm.
C. S.
My conveyancing went through quickly, with good communication through email with updates on things that had been done and what they were waiting for etc.
I’ve marked them down for not being able to actually speak to anyone personally. Maybe a phone call to just explain what was going to happen would of put my mind at rest at the start.
Once the process was up and running and I knew updates would come through on the portal I was happy.
Thanks for the hard work put in.
J. W.
Alice and Darren are amazing, very professional, provided me with a A star service. I am very happy with the way they dealt with things and they have exceeded my expectations. Service was also very smooth and completion took place earlier than expected. The firm was recommended to me and I will also recommend using Hennah Haywood. Hope to deal with you again soon in the future :) for now, a massive thank you and keep up the good work!
E. A.
Very happy with service . A big big thank you specially to Tracey for her help and excellent job, she is brilliant , and also this amazing team , great experience. They keep us updated through all process . Highly recommended!!! I’m definitely going to use their service again if needed in the future. Thank you !
Z. T.
I’m so glad I chose Hennah Haywood Solicitors to purchase my first home. Professional and great advice from the very start. Tracey and the team were brilliant from start to finish and would recommend them to anyone . Thank you
A. A.
A very professional law firm I was kept updated all the time. Everything was done perfectly through the hub. Very fast responses really glad to have used Hennah Haywood. Thanks to you guys and a special thanks to Kirsty for being so professional.
Will definitely use the firm again and will recommend it to everyone I know
Thanks again
a. d.
Helen was fantastic from start to finish, professional and polite, and provided explanations when I needed it and was always very quick to respond. She got the whole process done quickly. Would highly recommend
C. B.
A professional and smooth service. We used Hennah and Haywood for our remortgage and we couldn't fault them. We were kept up-to-date and the customer portal let us track progress whenever we wanted. Definitely a company to use again.
P. D.
Hennah Haywood Law was strongly recommended by our mortgage advisor. As first time buyers this process can be very daunting however, the team really looked after us and kept us updated throughout. The app is also a great functionality to keep a track on your progress and to see what stage you're currently at, as well as being able to upload documents with ease. Kanwal made the transaction very smooth especially as we we're on a time limit to complete. She was very personable, efficient and always answered any queries we had promptly! Thanks so much for all of your assistance :)
D. B. “. D. C.
I was happy with the service provided by Helen who was very responsive to emails and kept me well informed of the progress on my case. It was stressful for a first time buyer so it was well appreciated! It took about 10 weeks to completion.
J. P.
Our experience with Hennah Haywood Law has been a delight, all thanks to the amazing Lucy Le Bas. Lucy is efficient and executes the job at hand effortlessly! She's a pleasure to speak to and an absolute asset to the firm. Thank you! From the ladies at Clearview Mortgage Solutions
I. R.
We would like to thank Sehar and her team for their amazing customer service.
We have used Sehar's team on multiple occasions and each transaction has gone smoothly.
We were updated regularly and were always greeted with a positive attitude. We will definitely be continuing to use their services.
C. L.
Very good solicitors, we were recommended them by our mortgage advisor and we couldn’t be happier. We are first time buyers and they helped us through every step. Always there to help and answer any questions. The app used was great and allowed us to see our progress at anytime!
M. M.
I would highly recommend nipa and the team. Always responsive always informative and helpful. Great communication throughout. If only they could have represented both buyer and seller it would have taken half the time. Verify good with their fees for such good service.
M. M.
Suzanne & Tom have been absolutely wonderful. They have answered all my question, over the phone & on email and have been so patient with me as a first time buyer. They are a perfect winning team and had my exchange and completion done on my new house with 9 days to spare within my deadline!! If they can deal with someone as picky and worried as I am with such poise and grace then anyone else will be a breeze. I look forward to finishing up with them on my house is finally built at the start of summer 2022
A. B.
An excellent service and can highly recommend. Lucy really helped us get things through quickly. She was really helpful and a pleasure to talk to during the whole process.
I. L.
Can I just say WOW!!! The service I have received from Lucy at HH Law was absolutely second to none and even that does not do her justice. Not just on one case but on the last four cases she has handled for me has the service provided to my clients been an extension of me. It is so refreshing to deal with a solicitor who can communicate; with me and with my client, in language that we all understand. For a solicitor to pick up the phone and talk to us is a rarity but Lucy really does go above and beyond. I really cannot recommend Lucy at HH Law enough... she really is that rare gem and is a massive credit to her firm. I should also extend thanks and appreciation to her team as well as Lucy does not work alone; as she is an extension of me, they are an extension of her and can entirely be relied upon to deal effectively throughout the process.
Thank you, Thank you, Thank you!!!!
S. H.
Elizabeth has been incredibly helpful during the purchase of our home! She was honest with us and very good about talking us through the process, as well as being very efficient! She made everything so quick and simple and made sure we were kept up to date throughout.
p. c.
Victoria and her team were amazing i felt confident that i was dealt with in a very professional manner informed every step of the way all done very quickly 5 weeks start to finish and at an amazing price.
I wouldn't hesitate in recommending these guys.
J. H.
Absolutely thrilled with the service we received for the sale and purchase of our properties. Although a complex purchase this did not phase the staff, and we were kept up to date with not only courtesy calls throughout each step. We were also able to access the amazing Hoowla online case management system 24/7 to check progress and any communication needs (we found this amazing and gave great peace of mind having our cases to hand whenever we needed it). Jodie and Victoria remained professional and on hand for any queries from us throughout, and made a stressful process quick and easy, enabling us to enjoy the excitement of moving into our new home. Just brilliant. Thank you Hennah Haywood! We highly recommend 🌟🌟🌟🌟🌟
d. k.
In 2 months we get our house! Very professional, any time I needed them they was there ,and they answered all my questions as many time as I needed, it was so easy ,no effort at all from our side! Thank you so much ! You are the best!!
S. D.
The service provided by Lucy Le Bas was excellent, she is a credit to Hennah Haywood Law. Providing clear information at all times and responding to my emails, questions and phone calls very promptly. I will be recommending Lucy to all my friends , colleagues and family.
D. B.
Good service with little direct contact as all done through the app. Unlike Gorvin's that I used recently, any queries were answered very promptly by HH Law. I would definitely consider using them again. This is the first time in many years that I find myself being able to praise a solicitor.
D. S.
Definanately the most efficient Solicitor i have come accross. They give you access to a portal so you can see the progress of the case and when asked a question they reply promptly which is a massive plus as all clients want is to be kept up to date and not ignored. Its not just one person, it applies to all the people i have dealt with at the firm. Keep it up, its rare to be able to find a Solicitor who delivers on service and communication.
A. C.
Everything went smoothly and efficiently. Can’t fault anything. Very responsive and professional. Would highly recommend. The app they provide makes it easy to keep up with your case and very easy to use.
D. M.
We used Hennah Haywood upon recommendation from our mortgage advisor. One lady there called Chelsea was amazing! Went above and beyond to answer our questions and queries and was always on hand for us throughout! I would recommend as they did what was needed and at a very competitive price. I would suggest we would’ve been better to have minimum people handing our house purchase, we had around 7 different staff overall. Could provide a little more information on steps and next steps with time frames, as with it being a new experience it’s a difficult time. However this is just something that would’ve helped us, we’ve never had this experience before and would say it was a good experience on the whole.
I. P.
First time using an online service and Chelsea and Ffion have converted us. Excellent friendly and prompt service. Kept us informed at all times online and supported this withcalls when necessary. Would highly recommend both and will use them again.
J.
good service, the team made sure we were ready to complete on the selected date and everything went smoothly - the use of the dashboard to see the continuing case was a great help and allowed me to review status and next steps without having to chase the contact
p. k.
Exceptional service from Suzanne Evans, Thomas Griffiths and Adrianna Krygier at Hennah Haywood. I would highly recommend this company/team for conveyancing work and have no hesitation in using them again.
T. R.
Elizabeth and Chelsea handled all our queries and questions regarding our conveyancing in an efficient and timely manner. They took the time to walk through the process with us - as first time buyers - and could not recommend them highly enough.
K. M.
Chelsea and Ffion have been amazing throughout the whole conveyancing process! due to problems with the other side being slow we have hit a few walls but they have both been so helpful and always kept us up to date. Have been great at chasing up the other side too! Would highly recommend.
A. B.
Absolutely fantastic service from start to finish, Alice who represented me was outstanding and very friendly in her approach, made the buying of a property so smooth and pleasant, I couldn't recommend them more A++++++
S. H.
Have used Hennah Haywood Law for my last 2 house sales and purchases, always had great communication and everthing has been handled very quickly and professionally
P. B.
Very fast and professional service - which seems quite rare with conveyancing solicitors recently. Highly recommended
M. P.
Thank you to Lucy and the team for a positive experience. We were kept informed throughout the process and the online updates were really useful!
Many thanks!
S.
Great service, always replied to emails quickly and efficiently. Also any problems that occurred they were sorted promptly.
Would recommend.
M. R.
Amazing service by Lucy and her team. I would highly recommend for punctual and professional service. Thank you all
A. W.
Professional team, always kept in contact, everything was made clear both selling and buying my home. I will definitely recommend
d.
We were thrilled with the service that Hennah Haywood Law provided.
Tally Sharp was assigned to our case and she was prompt , efficient, professional every step of the way. The communication platform that they operated meant that we knew at every stage where we were at and could see at at glance what information they needed from us. They confirmed back to us that they had received our correspondence which gave us full confidence that the system was working.
We would definitely recommend this company.
L. P.
Brought my first house, completed within three months. I was nervous as it was my first time buying a property, but Alice helped me every step of the way! Alice mainly dealt with my case with occasional help from Darren who was also great at answering any questions I had. They made the process a lot easier than it could of been. I was expecting major headaches and to be chasing constantly but there was no need, Alice was always sorting the next step before I had to ask. I will be using them again when I buy my next property.
M. S.
Lucy is always so helpful. Her approach is thorough and accurate - always looking to do the right thing at the same time as progressing the application.
A. T.
I would highly recommend Hennah Haywood Law, they were just Excellent!!
Special thanks to Suzanne and Tom for the great work they did with my re-mortgage and purchase.
They were very friendly , Professional, Efficient and knowledgeable. They always kept me up to date with the progress on my case.
R. M.
Remortgaged my rental property and used Tanya who was very efficient and made the process easy and quick.
P. M.
As a Mortgage Advisor I deal with a LOT of solicitors and it is extremely difficult to find one that even comes close to the people at Hennah Haywood. I will continue to highly recommend your services to my clients as I know you echo the customer centric values which are so important in today's world. Special thanks to Tom, Suzanne, Chelsea and Ffion who are a credit to your company and the values you promote. Thank you!
J. W.
Alice and Darren are a very response and supportive team. I would highly recommend them as they follow up your requests within a blink of an eye and do not provide a sense of concern. The completion date was completed earlier than expected which is why they are my ideal team to contact without hesitation even in the near future. Thank you truly for all your hard work and for providing a 5 star service. You deserve all the happiness and support in the world.
K. M.
Excellent communication from both members of Hennah Haywood Law Team that we dealt with, Tally and Tanya. Very responsive and approachable. A minor alteration that was dealt with promptly and efficiently. Wouldn’t hesitate to use this solicitor firm again.
K. W.
First class service, kept informed throughout by Suzanne and the Team, they responded very promptly to any queries, thankyou
Highly recommended
N. B.
Alice and Darren were very friendly, professional and fantastic at keeping us up to date with everything whilst we sold and bought our new home.
I loved the online system it was great to see all the notes from Alice or Darren and very easy to see and upload our documents.
I would definitely recommend Hennah Haywood Law to friends and family and hopefully they get to deal with Darren and Alice as well.
B. E.
Vic and Jess were amazing from start to finish. They talked me through the transaction and made what could have been a stressful experience pleasant! I Highly recommend!
R. R.
Hassle free process. Communicated fully throughout the process and kept us up to date at all times. I will be using them again.
Thanks Team.
Z. S.
Suzanne and her team at Hennah Haywood Law were excellent when we were going through our mortgage journey. They made a complicated time easier by being there every step of the way and were always quick to get back to emails and calls.
Would definitely recommend to others!
M. B.
Quick and efficient remortgage process with the help of Tanya. Particularly like the tracker so you are kept up to date every step of the way. Would definitely recommend.
M. M.
We dealt with Hannah Mitchell who was recommended by our mortgage broker. Despite what felt like a mad rush at the end of the process after relative quiet and a minor miscommunication Hannah completed on the purchase of our new home in 2 months. With Covid and the Stamp Duty holiday these guys were extremely busy but delivered exceptionally quickly. I would recommend being upfront about whether you are happy using the online portal or would prefer a call and they will adapt to suit. Although I have sworn I will never move again due to the stress of it all, if I ever did, I wouldn’t hesitate to use Hannah again.
B. (.
Suzanne and assistant Tom handled my first house purchase fantastically. They were both very efficient, and would always get back to me very quickly if I had any questions. Thanks for being so effiencent and friendly, would definitely recommend!
L. W.
Professional from start to finish, good communication throughout and always replied to emails the same day. I would recommend to others.
R. d. F.
The best solicitors i have ever dealt with! Very efficient & professional, but most importantly, friendly and helpful!
J. P.
We were absolutely delighted with the service we received from Hennah Haywood, and the dream team that is Elizabeth Dobson & Chelsea Kirton.
They handled our Sale & Purchase at a competitive cost and did not disappoint on their service. I found them to be extremely professional, diligent and pushed to get our sale and purchase through within our timescales. I would have no hesitation in recommending Elizabeth & Chelsea to anyone wishing to purchase or sell a property.
D. M.
Very good experience. I worked with Tracey and her team and they were very responsive and dealt with everything at speed.
S. O.
I was given the details of Hennah Heywood Law by my mortgage broker after a last minute change in the property i was buying. I thought nothing of this and was just looking forward to getting the ball rolling on buying my new property. However, Alice and her team at Hennah Haywood have been nothing short of amazing, I recieved daily updates and constant updates on everything they were doing behind the scenes to ensure my case was progressing swiftly. Thank you Alice and team for everything and I will be 100% recommending you to friends, colleaugues and family!
T. R.
I am so happy with the support and professionalism shown by all involved at hennah Haywood.
The online system showing me step by step update was great.
Dan H was always available on the phone and was very proactive. I can be quite needy but he was really reassuring.
I'd have no hesitation in recommending
J. H.
I both sold and bought through HHL at different times. They were fantastic from start to finish. I had a really difficult process due to the vendors and Chelsea and Ffion could not have done more to help me. They were really responsive to emails and calls, kept me appraised constantly and were so friendly and supportive. I wouldn’t use anyone else now. They were just fantastic. Can’t recommend enough.
J. A.
I had Victoria Salam as my solicitor and she was super helpful and incredible. I felt so safe trusting her with my case as she managed to get all my tasks and requests completed efficiently. On top, Victoria was incredibly friendly and professional. Would most definitely recommend her for her great expertise and help!
M. P.
We have had the pleasure of working with Victoria Rundle and Victoria Salam, they have both been amazing. I know there are some negative comments about this company, but I do believe that these 2 ladies really do an amazing job. They were professional/responsive, engaged and always willing to go the extra mile. So much so, that we completed my complicated transaction 1 week earlier than I expected. I look forward to working with them in the future.
J. M.
I have been working alongside Elizabeth Dobson at Hennah Haywood Law for the last 8 months and cannot recommend Elizabeth enough to my clients. She is proactive, puts the clients first and it always at hand if me or my clients need her. Not only this her speed from introduction to completion in the house buying process is exceptional. She is amazing and I would recommend Elizabeth to anyone who wants conveyancing support when purchasing a new home.
S. H. D. C.
Was a wonderful service, start to finish in just over 2 months to buy our first home. Can't fault them...
c. h.
No problems throughout, just could have benefitted from a wider explanatory email at the start. everything was dealt within 48 hours
A. E.
********Highly Recommend, will be using again in the future! ********
Outstanding service from start to finish!
Najmin was our case handler, she looked after us with our Conveyancing case. We were set a very short deadline to complete by the developer and she got it done easily!
She kept in touch with us throughout the whole period. The App was kept up-to-date as she worked on our case so we knew exactly what was being done. 5 stars isn't enough to rate her work that she done for us, she deservers a pay rise!
c. l.
As 1st time buyers, Tracy and her team at Hennah Haywood Law took all of the stress out of buying a house. They were great at reassuring and updating us each step of the way and were really quick to reply to emails and questions. We couldn't have asked for a better team to work with.
A. Q.
I have been very impressed by Tracey & Jodie throughout the purchase of our new family home. They were extremely patient, helpful and most importantly available. We were dealing with a different firm on the remortgage of our existing property who were selected by the lender so we were able to make a direct comparison between the quality of service. Professional but genuine at the same time. Thank you for taking away the stress of buying a house and dealing with all parties so efficiently.
A. S.
HH Law was really helpful and professional during the entire process. It has been a pleasure working with them and would highly recommend them.
R. R. F.
Amazing! The quote I received at the beginning of our journey was much lower than any other so we decided to go with this firm. Our sale and purchase was a complex and difficult case but Daniel Hendriks and the team did amazing job and now we are enjoying our new house! Professional, knowledgeable and very responsive! I could ask anything and Daniel was always there to respond, many times immediately which is very rare for conveyancers! I will definitely choose them again in the future! Highly recommended
S. P.
Excellent service, as a first time buyer Suzanne and the team were very helpful. Highly recommend
V. G.
Daniel F handled our conveyancing and we are very pleased to be in our new home thanks to him! The conveyancing process was complex and lengthy due to issues with our sale but Daniel handled these professionally and promptly and kept us updated fully throughout. We could not thank him enough and would not hesitate to recommend him to our friends and family - thank you Daniel
B. J.
I would just like to say a big thank you to Chelsea and her team for all her help with the sale of my mothers old property. she was always available to offer help and assistance to any of my basic questions and helped throughout. if required i would use this company again.
R. B.
My case was expected to be simple, however the process became more complicated than expected. Tanya Harding handled my case and delivered a satisfying outcome, I would recommend the company for sure.
My only suggestion , would be easier phone contact to be available during the process with an assistant for ease of updates, Hoowla was a little confusing at times.
K. H.
Our mortgage advisor recommended Hennah Haywood Law to us, we were very happy with the help and how efficient they were. We would highly recommend them.
R. H.
Tanya was completing a remortgage for myself and made it a very smooth and easy process.
Always in contact to make sure I was submitting the right documents so the process could be completed as quickly as possible.
Would highly recommend this company.
J. M.
Thank you very much to Tracey Gibbons, Gabrielle and Jodie who did a fantastic job of completing on the sale of our house for the start of the Bank Holiday weekend when buyers solicitors sprung the completion request on us at short notice. Very professional and would highly recommend this Team’s services. Top Team, Top Job.
C. D.
The firm uses a good and proactive tool to visually manage the stages of progression through the property sale. However, due structural changes at the time of my process, the use of Hoowla was somewhat hindered and was not fully utilised until I spoke with the solicitor, (and the associate solicitor who changed in the early stages of the sale) about why this was not being used. This was a particular issue at first as they also add the sales progressor from the estate agent and the mortgage broker onto the case, and Hoowla would be the only visual update of the progress. Once I knew who was directly linked with my sale and I reminded them that I regularly reviewed Hoowla, it became a much more integral piece of the process.
Because of the changes taking place, the associate solicitor on my case who was also the more visible party was not clear to me until approximately 8 weeks in, by which point I was concerned about the lack of progress. Further to this, the very limited access to the main solicitor on my case was a problem. Either the direct line did not connect or there was no answer, and the switchboard could not find them to take my call.
However, once I confirmed the associate solicitor, the process was much clearer, although still sluggish. It was made clear to me that there were other 3rd parties involved and this hindered things, but sometimes the updates were lacking.
As the case did move along and I got more determined to keep on top of the sale, the Associate Solicitor took responsibility for the contact and moved things along.
Considering I initiated the purchase of my property in mid April, there was no chain and both sides just wanted things done, the sale did not finalise until early October. I believe that Hennah Hayward have good intentions, but on a number of occasions, it was clear that they commit to too much work, by utilising too many quotation portals to bring in cases. As such with the Stamp Duty deadlines, it was clear that because of the lower value of my case to them, I got buried each time there was a stamp duty deadline and this was very frustrating.
The firm has all the right pieces and simply need to reposition to a people over process attitude from the very beginning, and not towards the end when the client begins to lose their temper towards the end.
Overall those involved in my case were polite and empathetic, but were held to their processes which hindered the customer satisfaction.
L. W.
Elizabeth, Chelsea and Emma have been fantastic throughout my purchase. They have been on hand to answer any questions, no matter how big or small. They have pushed the purchase through in excellent time (2 months). I would not hesitate to recommend Lizzie & her team.
N. H.
Fantastic service, we were kept upto date daily our solicitor responded straight away. We completed far quicker than expected, would highly recommend there service is second to none.
T. C. C. B. N. G.
Hennah Haywood Law handled 2 remortgages for me and I was very pleased with the service they gave. Queries were dealt with in a speedy, efficient way and timescales were kept to. From beginning to end it was a pleasant experience and I would definitely use them again.
T. R.
I was recommended Hennah Heywood Law through my mortgage advisor. The original conveyancer I was dealing with left the business and my case was passed to Suzanne & Tom. Both where brilliant at responding to any queries I had. They kept me updated with everything along the way. During the last few weeks of the sale I spoke to them both daily.
The process took longer than expected due to poor communication from the other side.
After a long 5 months we finally got there in the end.
Thankyou so much 😊
R. G.
Good service - regular communication, they did what they said they would to the agreed timescales. Very happy and would use again.
j. s.
What a great firm, our house buying journey started last year like most people, searching the adds finding something you liked & didn't have to do alot in.🤣
So we found our home & was recommended this firm, we'd been warned by our mortgage broker our local council was taking ages to return searches, so didn't hold much belief for a pre-christmas new home, how wrong we were.
We were contacted by Elizabeth then Jake, they started on our case the 16 Sept & we had the keys 26 Oct.
Super fast & very responsive to my many emails, everything by email & post, fees were excellent.
Elizabeth & Jake plus all the others we didn't talk to have made this still very stressful time a walk in the park, we've already recommend the firm & will do consistently
Can't say thank you enough.
H. M.
Another first class service from Alice Binnersley and Darren Bush. Alice always answers the phone and the updates are beyond comparison making my life easier. Thanks
L. R.
Fantastic service. Great communication and the online portal flow chart enabled me to see progress on the process.
P. T.
After using Henna Haywood for our remortgage and purchase, I couldn’t recommend them more. Amazing customer service, polite, informative and easy to get hold of when needed. Would highly recommend, thank you all for your help.
M. S.
I would like to thank Sehar and Emma for their work on my sale and purchase. They were extremely helpful and always available on the phone. The whole process was incredibly smooth and I would recommend Hennah Haywood to all of my friends. Thanks again!
G. L.
I have just completed on my property and used Hannah and her team following a referral from some of my friends who had used Hannah on their deals.
I found Hannah, Gina and the rest of the team to be very approachable, quick to respond to any query and very knowledgeable.
Hannah was very knowledgeable where there were any issues and quick to offer expert advice or resolve the issue. Where third parties needed to be chased, Hannah and Gina were brilliant in hurrying them along and getting the necessary information.
Very appreciative of their work and will definitely use Hannah and her team again in the future.
F. M.
We bought and sold our properties with Collingbourne Hennah Law in March 2021 and I found them to be absolutely superb. The fees are good value and the service is good quality. Gina Hughes and Hannah Mitchell are the amazing team that helped us through to completion, and they were responsive and kind, reassuring us when we needed it and remaining kind and professional throughout. Thank you both so much.
K. G.
Very good and efficient, no problems at all, would highly recommend anytime.
A. D.
Top service during my recent house buy, good communication and always available for queries of any kind, would recommend and use again!
Thanks for helping my house buying efforts become reality!
S. W.
HHLaw are new to me, so far they are great, Lucy was very good, system for tracking is the best Ive seen.
N. C.
We had a great experience using Henna Haywood Law when buying our house!...Tom was fantastic always responded and there to answer any questions.
I would highly recommend the company to others.
Thank you all!
N. S.
Used these solicitors to remortgage. Very pleased with communication and level of service. Many thanks.
D. D.
The service we received was excellent and Victoria Salam acted extremely fast to conclude any issues that arose.
N. W.
We are first time buyers and our mortgage advisor recommended Hennah Haywood, I can not fault them. Thomas and Suzanne were extremely helpful and responsive.
L. M.
I have worked with Hennah Haywood Law for a number of years on both personal and commercial matters. I can't fault their service and communication throughout each transaction. Najmin & Daniel offer 5* service always! Thank you.
N. D.
Xin Yu is one of the best solicitors i've worked with and looking forward to working with her again. Highly recommended!
H. A.
I want to thank the staff of Hennah Haywood Law,most especially Victoria Salam for all her hard work and determination to see the purchase through after some disappointment with the first house I lost hope but Victoria and her team kept my hope alive and we finally got our first home and our dream of buying our first home came through we are moving in at the end of January 2022, myself and my family are very greatful to you all.
Thank you
Helen Adebayo.
K. E.
I recently purchased a house, Collingbourne Hennah Law was recommended to me.
Right at the start I felt that communication was good.
These things never run smoothly, but when there was a issue with how the property was registered with land registry it was managed well by the team at Collingbourne Hennah.
Good communication followed throughout the whole process and I felt well supported.
I particularly like the customer account, this allows you to log in at any time of the day/night and check on progress.
I would highly recommend Collingbourne Hennah Law.
A huge thank you to Hannah and Natasha in particular.
J. C.
This was my first property purchase. Hannah and her team were attentive, informative and helpful at every stage of the process, informing me what I had done and what needed doing next. Instructions were clear and I never felt like I didn't know what I was doing. The online progress tracker was very useful. Any delays were reported to me quickly so I had a chance to chase them and help resolve them. I'll definitely be back when I move next. Thanks again!
M. J.
The conveyancing service I received from Nipa Ali and Scott Jones was second to none the whole transaction ran smoothly from start to finish, I was particularly impressed with the quick responses to my enquiries, if they were unable to give me an answer straight away I was informed of time scales that I would get a response and they followed through with these promises. I have purchased other properties and used different conveyancers but I am sure to return in the future to Hennah Haywood Law for any of my other legal requirements due to their professionalism.
S. E.
I am extremely pleased with the service I received from Hennah Haywood. My conveyancer was Suzanne and also her assistant Tom was extremely helpful and responsive and made the process stress free and everything went smoothly.
Thank you so much I can’t recommend you enough
A. M.
I must admit that I hadn't heard of this company before I needed to sell my parents house, but now they will be my first port of call if I ever need these services again. I can't rate them highly enough and I will certainly recommend them to all friends and family.
I was quoted a competitive price with no hidden extras and the team have kept me up to date with progress all the way through the house sale. The whole process was smooth and efficient and the team were very friendly and responsive to any questions I had. Excellent service.
C. C.
Initial work was completed fine but trying to get hold of copies of anything post-completion is an absolute nightmare… requests go unanswered
This was subsequently sorted but needed this to get it moving
J. L. S.
I can't recommend Tanya Harding at Collinbourne Hennah highly enough. Faced with an expiring mortgage offer and the need for a quick turn around Tanya advised that while she couldn't make any promises in such a short window, she would do her best to deliver and she did. Tanya was clear and concise at every stage of the process and the online case management system that Collingbourne Hennah use make it easy for everyone to understand where in the process you are at all times. I was referred to Tanya at Collingbourne Hennah via my broker and The Moving Hub but I wouldn't hesitate to use Tanya again for future remortgages. It was an absolute pleasure.
M. G.
My experience was excellent. Tanya completed the work on my matter in a very proactive and efficient way. I only spoke with her once as there was no need to as I could see the progression happening before I felt the need to call in. Very impressed with the service I received and would not hesitate to go through HH Law again in the future.
J. M.
After an initial hiccup with a leaving member of staff(nobodies fault) Amy and her team picked up our case and was on it straight away. House completed sale from start to finish 3.5 months which is really quick for present times considering we had set back from other sellers too. Thanks Amy for getting back to me and listening to me!
P. M.
Absolutely superb service from Tracey, Gabrielle and Jodi with regard to the sale of our home. Everything handled in a slick, professional manner, going from instruction to completion in just 8 weeks. I highly rate and recommend this team.
A. M.
We dealt with Elizabeth throughout the purchase of our home. Elizabeth was professional throughout and would reply day or night inc weekends which is above and beyond what we expected. The service Elizabeth provided was outstanding. Thank you
A. B.
Excellent service throughout - Tom Griffiths was especially helpful and kind when dealing with enquiries. Many thanks!
S. P.
Lucy Le Bas is an amazing solicitor, professional, always on hand to help, knowledgable and approachable. I will certainly use Hennah Hayward Law again.
H. M.
Good efficient service. Everything managed online through a sophisticated portal. Completed a purchase transaction pretty swiftly, so no complaints.
c. d.
Hennah Haywood dealt with our first property purchase , Emma and Sehar where absolutely brilliant , the hoowla timeline is also great as you know exactly what's happening. Also I called numerous times and every time both the ladies where very helpful and polite :)
I thanked them personally on the phone , but thanks again both of you .
S. M.
Najmin and the team at hennah haywood provided use with a fantastic service during the purchase of our shared ownership property, i would highly recommend using there conveyancing service
Steve and ally mac
V. M.
Our experience with Elizabeth Dobson has been flawless, Elizabeth has worked very hard to complete our purchase and has been on hand day and night. Elizabeth has shown the utmost professionalism, care and support to us throughout the process. We can’t thank her enough 😊
b. c.
This Solicitors have been amazing from start to finish! Which we have now completed. Chelsea’s team were fantastic, everything I needed was done, accurately and precisely..
I would recommend Hennah Hayward Law, they excelled.. As I would say, “you smashed it”
Thank you once again.
Wishing you all a very merry Christmas and a blessed new year.
Amarjit, Bavita & Mya.
L. G.
Recommended by our mortgage advisor. Everything dealt with online, very speedy service and kept informed of progress all the way through. Would use again.
R. U.
It took us 3 attempts to buy a house -HH helped every step and did what they could thought the entire Rollercoaster.
When we finally exchanged and ran into more issues Sehar and Emma literally picked up the pieces legally and emotionally, made a plan and offered solutions to the problems with high numbers of calls and emails always listened and calmed us both.
Love LOVE the Hoowla app for transparency.
Thank you - I know it’s your job but we both feel you were there for us to listen when we panicked, needing reassurance and solutions to the problems we faced. You helped us gain our dream home
❤️🏡😁
J. J.
Sceptical at first, however I needn’t have worried. Dylan Trevett was fantastic at keeping me up to date and progressing with my new purchase and another remortgage at the same time. He was always on the end of the phone and very professional. Pleased with the responsiveness and guidance Dylan provided.
T. L.
Chelsea and Ffion were always very helpful, providing the answers to the questions we asked, returning calls when promised and offering support and guidance through the process. They went above to and beyond when the keys were not released in a timely manner to support us and assist in getting the matter resolved.
N. S. -. M. A.
Great service from Lucy. She dealt with my client case very promptly and efficiently, nothing was too much trouble. As always pleasure to deal with.
p. j.
Great company and service at a good price.Thankyou for completing our new home move!
G. W.
When we appointed Collingbourne Hennah as conveyancers to sell our property, my main criteria, besides being good value, was to be able to contact my conveyancer and get quick response for updates and queries. Buying and selling property is stressful enough, without the added burden of not being able to contact the solicitor. CH have an excellent system where daily progress is updated on a platform which we can view, and we could not fault our conveyancer Caroline Rogers. She was exceptionally efficient, friendly, never failed to respond to emails within minutes, she chased up the other side whenever required, and we managed to exchange and complete within 5 weeks, even after the other side changed solicitor after a week. Very satisfied.
A. B. (.
I can't thank Elizabeth Dobson enough for all of her hard work whilst purchasing my first property. Lizzie went above and beyond to make sure that I was kept up to date & also made me feel a lot less stressed about the whole process. Thank you so much for all of your help!
J. P.
5 stars without any hesitation. Gina was absolutely fantastic in getting my sale across the line. She kept me fully informed along the way and nothing was ever too much trouble. As everything is delivered online there was the added benefit of being able to see progress in real time online. I would 100% recommend CHL for excellent service with a personal touch! Thank you very much Gina and Hannah!
T. a.
Efficient, professional and proactive. Completed a complex transaction quickly and provided a stress free experience. They are responsive and keep you updated with swift responses to your emails. Will use again. Thank you. Tariq A
R. A.
Absolutely brilliant service…. They did everything to point … helped me all the way through…. Helped me and advised me very well on each phone call … thank you so much… Chelsea and Ffion.
H. P.
I received a first class service from Suzanne and Tom. They made the conveyancing stress free and were professional and friendly. Will be returning and would highly recommend
H. I.
I have just bought my first home using the help of collingbourne hennah law. I can 100% recommend they were absolutely amazing, always there to pick up the phone when we needed, always quick to respond to emails or messages. Kylie was absolutely amazing she helped push this through in the quickest time i have ever known for a house sale! They were amazing!
s. S.
Really happy client, Nathan and his team are quick, efficient and reliable. Easy to contact especially via email. I was kept updated throughout, I especially liked the Hoowla system as this allowed me access to all my files and kept me fully informed about the process. Thank you Nathan, Bethan and Hennah Haywood Law :-)
C. G.
I've had a very good experience with this firm. Najmin and Alice are super helpful. My emails are always responded to within hours, and if not definitely on the same day. Najmin went out of her way to speed up the procedures for me, which was very much appreciated. Alice responds to every single query from me and my agent, practically straightaway. Always following up queries without prompt, and always so friendly, pleasant and professional too. Very happy, thank you Najmin and Alice!
D. J.
This company is absolutely amazing.
After another firm had left me out to dry after a year ,Collingbourne and Hennah law took over my case , their experience and expertise in this particular field was first class.
They always kept me informed and successfully won my case in a relatively short time they had to deal with it .
Honestly would recommend to everyone who needs legal assistance especially in personal injury cases.
Special thanks to Andrew I truly and greatly appreciated your help and support I received.
Thank you Collingbourne and Hennah law
S. W.
Really pleased with the the service I received. Suzanne and her assistant Tom could not do enough for me making the process stress free. Will definitely recommending and using them no doubt in the future.
j. s.
Collingbourne Hennah Law are the best legal team I've ever used, they have an online portal which is constantly updated with how your case is progressing and makes uploading documents hassle free and quick. Tanya led my case she is very professional and was in touch with me through the whole process guiding me through what needed to be done she couldn't of been more helpful. and I am absolutely amazed how quickly they were able to remortgage my house with a new lender and make significant changes to the deeds in 3 weeks. I will never use anyone else in the future. Thank you for working so hard.
J. K.
Would most definitely use again. NIPA ALI was our assigned conveyancer, and she was excellent from start to finish. She went above and beyond, chasing constantly on our behalf up against somewhat difficult sellers.
Nipa was always professional, polite, helpful and totally supportive and was always available at the end of the phone.
We would most definitely recommend
J. P.
Thank you Victoria and Rachel. Victoria has given me a hope to get this flat and the hope made me stronger. And Rachel was always nice and kind with me throughout my case. I really really thank you both of you from my heart. A big salute and job done
R. J.
I was recommended Collingbourne Hennah Law by a friend. What a great recommendation!
My house purchase went through last summer, all the staff at the firm were really helpful and knowledgable. Being a first time buyer I didn’t know where to start, I was supported all the way through the transaction and everything was explained to me very well.
I cannot remember the member of staffs name who worked on my file as this was back last year, however I would like to thank your team for the work and effort.
J. T.
I cannot express how grateful my wife and I are of the service provided by the Solicitor at Collingbourne Hennah Law. We used Abigail Thomas to buy our property and would highly recommend her. Our purchase had a few complicated issues, but they were dealt with so swiftly and efficiently, making the process a much easier one. Abigail was in contact with us almost daily ensuring we had constant updates, at the end of the phone or email when required, and always friendly and professional. Fees were very competitive and the whole experience was pleasant, straightforward and stress free. Thank you Abigail!
a. m.
I will definitely be using this firm again and would 100% recommend them, what should have been a stressful process for me was effortless. Najmin, Alice and Anika respond to my emails almost instantly and are so friendly and professional. I struggled getting through due to a problem with their phone lines and they advised me to drop them an email and they will call me back straight away to make sure I dod not have to wait on hold! Thank you to the team! Very happy.
J. M.
What a rollercoaster with this firm.
A couple of team members are wonderful, helpful, kind and go the extra mile. Some however, unfortunately, are not.
My case was made incredibly stressful by a couple of members of staff and even after completion (4 weeks after) I was still dealing with incompetency from some of the team. How someone who’s sole job it is to request funds can make an error of over £1000 I do not know.
Be careful who your case gets assigned to, and if in doubt ask to be transferred to another team member immediately as the bad ones (with a really stinking attitude) really can ruin your house buying journey.
I am and was exhausted by CHLaw for the majority of my journey with them and unfortunately would not recommend.
It would seem they are incredibly overwhelmed.
My third star is purely for Alice. Without her this would be a 1 star review and a much more strongly worded cautionary review.
Z. T.
I used them for conveyancing of my home. Najmin and Alice were brilliant & very helpful. Their Hoowla system is really good. They responded to my emails almost instantly and sometimes out of the office hours (Rosy) which makes me feel that they really do care for their clients. Rosy & Lucy who helped to speed up the process when I was getting immense pressure from the seller. Later, Najmin went out of the way and speed up the process and helped me to completion on time.
I will definitely be using this firm again and would 100% recommend them.
J. C.
So happy with the professional service provided. Communication was top notch throughout. Conveyancer Daniel was a pleasure to deal with always keeping us updated and guiding us through the process. Highly recommended.
N. H.
We used Hennah Haywood Law this summer, although we did not proceed and had to pull out of a sale and purchase, they were very professional and tried to recover some of our costs for us. I particularly liked their interactive app, It keeps you informed on our position in a chain which is very helpful during a very stressful time.
J. S.
Acting for me on a recent purchase. Great service and excellent communication - 5 star
S. P.
Great service from Alex, Tracey & Jodie.
Timeline is also great so you can see exactly what stage the transaction is at. Did have to chase a couple of times on a few bits but nothing in comparison to with previous solicitors.
Had trouble getting through to the switchboard (possibly COVID related) on occasion and the company is quite particular about giving out their bank details which is quite strange...most people would prefer to receive a PDF with the details on rather than being given the details over the phone (risk of error is surely higher like this?) ...especially for large sums of money.
Overall my experience was a very polite and reasonably efficient team, would not hesitate to use again.
Thanks
Serena
E. L.
Me and my husband used Collingbourne Hennah law when purchasing a property. I would highly recommend this firm, they answered all of our questions (as being first time buyers we had no clue what is what). Response time was quick. When I had a query it was answered really quick. We feel we were supported throughout what can be a stressful time when buying a new home. The fees were very reasonable. Overall fab experience!
A. F.
I was very happy with the service I recieved from Hennah Haywood Law, Nipa was very easy to talk to and was responsive to my requests and requirements. I have just moved in today and would like to say a big thank you for this to happen before Christmas. Many thanks Nipa and team.
A. A.
Great from start to finish with our house purchase, Rebecca and her team were excellent in their communication, fast pace of working and "getting the job done". Consistently providing updates and chasing mortgage advisors / estate agents / sellers solicitors without instruction at times and just on the ball. A huge thank you to Rebecca K for your hard work and helping us purchase our dream home - couldn't recommend enough.
S. A.
Being a first-time buyer, we thought the process of buying a property would be intimidating. However, with the support from Najmin & her team, the process was made easy for us. The communication was top notch - the team responded to all the queries raised immaculately and updates were provided regularly on the case. We would like to take this opportunity to thank Najmin & her team again for everything they have done to make the process smooth and easy for us, Thank you!
S. C.
We used Collingbourne for the sale and purchase pf a property. We had regular contact with our solicitor Hannah and when not available Natasha. They both had a great understanding of our case and helped drive through to a successful conclusion. Its not just a transaction to them, they recognised the difference the move would make to our lives and made it happen. I have already recommended Collingbourne Hennah to a friend. Thank you
S. H.
Excellent service for both the mortgage on our new house and a buy to let mortgage. Really great service and kept us informed all the way. Would definitely use again.
F. H.
I used this firm for the purchase of my first house. I needed a very quick turn around and had a stringent timeline and they met all the dates I needed with the correct paperwork. Sometimes they are hard to reach on the phone but they must be very busy as they are reasonably priced. Even after my purchase went through they were still happy to answer my questions on the phone, although my contract with them was over. Lovely professional people, especially my contact, Abigail.
P. P.
It has been a great pleasure dealing with Suzanne’s Team , everything was smooth, relatively speedy, and hassle-free.
We would be very happy to instruct them on other work and would highly recommend them to our friends/family ! Thank you once again for your help!
S. O.
Recently completed a house move supported by Alice's team completing all of the conveyancing work. Excellent service, fast responses and explained each step of the process. Will definitely be using Hennah Haywood Law for any future house moves! Thanks Alice & Darren.
f.
I enjoyed my experience with HHL and I will recommend anyone to use their service.
D. D.
We finished the purchase of our house on the 20th January 2021 and to start with it was very slow going, but I finally got put under Najmin Nessa and Daniel Hendricks care. They were amazing amazing despite my numerous emails and phone calls worrying about various things they were great. We completed all our stuff very quickly and they were great at chasing the sellers side for missing things. Thank you Najmin and Dan.
J. B.
I went with them for my conveyancing being a first time buyer because they were the cheapest I could find. My solicitor Abigail was very helpful and friendly and did a very thorough job ensuring everything was as it should be for the purchase to go ahead. It was often difficult to reach her when calling but I guess that's because they have a lot of clients to deal with. Overall I am happy with the service I received even though it took a lot of phone calls to get to the end.
A. N.
My partner and I used Collingbourne Hennah Law to remortgage our property, and if only we had used their services to buy the property initially. Immediately we saw what a friendly, insightful, and supportive team they were especially as we were not sure of the remortgaging procedure! Abigail Thomas led our remortgage and enabled it to be a swift, smooth and easy process. We would highly recommend Abigail and her professionalism and competence; she provided us with regular updates and kept us in the loop at every stage. With their competitive fees and excellent communication and correspondence, it's refreshing to know that the legalities are in safe hands. Thank you Collingbourne Hennah Law and credit to Abigail for providing us with a stress-free, reliable, and straightforward experience.
D. P.
We used Collingbourne Hennah for our house move and they were excellent. Our Paralegal Gina and conveyancer Hannah were always available on the phone and via email and speedy in their responses. Cannot recommend enough!
A. P.
As most of you I also came to read the google comments after seeing the price and I did also question myself if it was a good idea to trust the purchase of my first home on someone with so many negative comments. Just purchased my first home on a shared ownership basis, initially with Amy and then to Kirsty (Amy went on holiday). Every step was informed to me and all the correspondence was sent promptly and timely. Every time I called they would answer as well as any email I’d send it was replied within hours. They were very flexible and attentive due to my job I couldn’t be as fast at signing documents and send them back. Overall a very positive experience. And no, they did not pay me or discounted me to write this. I’d definitely recommend their services.
M. Y.
I used this company to do the conveyancing on my first purchase. As anyone can imagine, buying a new home for the first time makes you anxious. However, all the team at CH were polite and very helpful. On occasions phone lines were busy, but I appreciated that when I emailed, I had a call back. Would recommend them.
s.
We were assigned Collingbourne Hennah Law via The Moving Hub for our Shared Ownership staircasing/remortgage.
At times it was very difficult to get through to anyone with phone lines constantly busy and emails unresponsive. But the fees we were quoted were far better value than other solicitors and our deadlines were met - so we can't compain at the end of the day!
H. V.
Highly recommend. Tanya was great and replied v quickly to ask emails. The process was very quick and I was politely surprised at how quickly we completed! Thank you HH law. Hiren Vadhvana.
D. P. S.
I am really glad that our purchase is now completed. The initial process was a little slow due to the lockdown and the covid I would have thought. I think because of stamp duty holiday they had loads of cases. However, the process was really smooth. I really appreciate the help of Jemma Arscott who helped me with all the queries and the work. She was really quick and efficient with most of my queries. I would like to specially thank Mary Cocchiara who was really kind and dealt with my case to swifly. She planned and decided everything well in advance. Moreover, she regularly followed up things and liaised with many people to get our purchase completed on the planned date. She helped me with whatever I needed efficiently. I am now waiting for my registration of title at Land Registry. Whenever I required any help, Mary was just a call away and solved all our issues there. Thanks guys and I look forward to receive all the documents after the registration 😊
s. a.
Victoria from Hannah Hayward was a pleasure to deal with, super on the ball and made sure to keep me in constant communication. Actioned everything in a timely manner - very impressed!
A. L.
Well deserved 5 stars. Highly recommend. The contact was great and any questions answered. Thank you to Ms Victoria and the rest of the team helping in our case.
T. T.
This is 100% honest review!!!.
My overall reviewed was based on the end with Rebecca and her team get 5 star review.
At the start, Amy (solicitor) and her team where brilliant, however things changed when Amy was unavailable.
My case was left for 5 weeks and i heard zero from this company and trying to speak to them was impossible saying they would call back but didn't. I could be waiting over an hour for an answer or the phone would constantly cut out. Trying to get a response from emails was like trying to get blood out of a stone!
i was then told that Amy was unavailable i was then informed she had left, then that she was sick but back, to then she has left again.
I was taken on a very emotion roller coaster ride for 5 weeks! My case was left and trying to speak to someone was impossible.
Then lucky i spoke to a lovely bloke called Leuan who gave me his contact number (mobile) and helped as much as he could and tried to get answers for me asap.
I then had a new solicitor who i could never speak to or get hold of and once again was left in a very emotional state and at high risk of losing my house.
Then the break through happened i had a new solicitor, Helena who took over and got straight to work to get me ready for exchange and completion, date where set for 30th of September she sorted this all out in a matter of 2 weeks if that.
However out of no where i was made away that Helena was on leave so had to have a new solicitor, which got me panicking massively.
The exchange and completion date 30th September came and i was sat waiting may i add with lack of sleep and still in an emotional state from this rocky service i have been experiencing.
I received a call from my new solicitor Rebecca, she was not made aware of my exchange and completion date being 30th she called me as soon as she was free and explained the situation but reassured me that her and her team would get on the case now. But due to my emotions and worry I felt destroyed and was in such a state i called my mortgage advisor in tears and upset that he got involved.
Rebecca was amazing at handling my emotional state and trying her best to reasure me down the phone and throughout every email she sent me. I still dont know to this day how Rebecca and her team got my exchange and completion done on 1st of October Rebecca communication was amazing she kept me in the loop with what was going on etc. No matter what i wanted to ask her i could and i felt like i could trust someone in the firm again.
Rebbeca worked all day and evening with her assistant Caroline and then i got the call from her saying i have completed that i screamed yes down the phone to her with happiness and excitement that im sure the hole office heard.
If it wasn't for Rebecca and her team i would of lost my home.
I instructed this firm on 26th of May and didn't complete til 1st of October. I am a first time buyer, shared ownership buying a new built house this shouldn't of taken over 4 months to conplete.
Rebecca restored my faith in solicitors and saved my home and the star rating i done is for Rebecca and her team.
I know this company has suffered alot the past few months but how i was treated before Rebecca and Helena was unbelievable and completely wrong!.
I just hope this company learns from the mistakes made and honestly if it wasn't for Rebbeca and her team who worked around the clock for my case i would of lost my house. They saved my home. I will be forever thankful to them. I just wish i had her from the start. If you see this Rebecca i am honestly forever grateful. Would i recommend this company i don't know, would i recommend and use Rebecca and her team again YES!!! but sadly i dont think you get a choice on who is your solicitor.
I have based my star rating on the end rather then the issues that occurred.
B. A.
We have received an excellent service on the conveyancing for our first home purchase. Our lawyer demonstrated a deep expertise in new build property transactions and really went above and beyond to ensure we made an informed decision about our purchase. We felt reassured at every step that we were in good hands.
H. S.
Very good experience. Used them for the first time for the purchase of my property and everything was done within 6weeks where average time for a freehold property is about 8weeks. Very quick to respond to your emails. Special thanks to Abigail who dealt the whole case very professionally and finished everything well before it was expected.
Keep up the good work.
E. B.
Great experience buying our first home. Alice & Darren were very responsive and informative about all aspects of the process! Thank you guys 🤩 recommend.
C. R.
Suzanne and Tom were extremely helpful and kept me up-to-date right throughout the process.
Very quick and friendly service, would definitely recommend!
H. F.
I would certainly recommend Collingbourne Hennah Law to anyone who is looking for professionals to take care of the conveyancing.
Even in these scary times, they helped us complete our purchase in timely manner ( 3 weeks). I was kept informed every step of the process and their customer tracking portal is just amazing !
One of the best Conveyancing lawyers !
J. B.
My Mum and I cannot Thank Katarina and Charlene for their professionalism, kindest and support in the sale of her house. We have been kept informed at every stage of the process. They were faultless and look forward to dealing with them for the purchase of the new property. Many thanks again both, you rock!!
J. B.
I would definitely use them again! Darren and Alice have always been friendly, helpful and understanding during my house purchase, happy to explain the procedures and answering my enquires. Thank you to a great company!
S. r.
Excellent law firm.
Updated us throughout the house purchase process, followed up on everything immediately, never had to contact them to check anything as they were constantly keeping us in the loop.
Made buying our first home easy, would highly recommend.
a. z.
Brilliant service as usual, my second time working with Naj and Dan, they are very responsive and I have never had an issue. Very happy with how quickly and efficiently everything is done. Would definitely recommend.
Abdul muhet
O. B.
I was directed to Hennah Haywood Law via a conveyancing comparison site. Initially the process seemed to drag on, and getting hold of Hennah Haywood was a bit of a struggle. However, Once my conveyancer, Dylan Trevett was assigned, the whole process changed for the better. Dylan was very responsive, professional and kept me up to date with progress. Dylan understood my goal of ensuring completion before the Stamp Duty Holiday ended at the end of June 2021 and he ensured that we met the target. I was very impressed with Dylan and would have no issue with recommending him to anybody looking for a conveyancer.
B. C.
Top Team That Surpassed Our Expectations
We started on a slow pace, but once a complaint was lodged by our broker to one of the directors, we were immediately reallocated to a different team. VictoriaS was excellent and professional, communication was spot on, we were kept up-to-date every week. She worked on our case beyond our expectations as we could see on the portal that she was doing some of the work at the weekends. We cannot thank her enough for making our dream come true. Also, a big thank you to RachelJ who worked with VictoriaS, to us the 2 are a top team and we would definitely want to engage in the future.
S. J.
I would recommend Hennah Haywood Law. Highly professional & completed my purchase with the stipulated date. Tanya was really helpful during the process of buying a property.
N. o.
Great communications and Nipa went above and beyond to ensure a timely completion.
O. M.
I have used Victoria and Dan at Collingbourne Hennah many times and the service levels I have received has been exceptional.
Victoria has a calm and supportive manor, Daniel supports that by keeping me fully updated.
Will be using again soon!
B. W.
Guys were simply excellent on a complicated chain. Felt proud when we were not the reason for any delay as our conveyencers were on top of everything. Communication was excellent and wouldn't hesitate to use again
S. N.
All of our dealings with Collingbourne Hennah have been excellent. As first time buyers, the team helped make the complicated process easy to understand. They are approachable and friendly while maintaining the utmost professionalism. We would, and already have recommended to others. A great bunch of people!
C. S.
Having had to change soliciters halfway through our first purchase due to a lender panel issue we were concerned that we might incur delays. These concerns were unfounded as from the start I was reassured by Sabrina that our circumstances were not unusual and that CH-Law were able to continue the process without any delay. This excellent communication and professional handling of our purchase continued throughout and actually made the whole process rather stress free and straight forward. We feel lucky to have had to use CH-Law only by pure chance, and will certainly be returning to use their expertise and services when required in the future. Thanks
C. M.
After being faced with multiple problems from a sale that was dragging its feet and going very slowly, Kylie stepped up and worked tirelessly to get this case through and get her client moved into his new home following all the problems the sellers solicitor put in the way. what a fantastic asset she is to your company, Kylie has gone above and beyond for her client, look no further is you need a fantastic solicitor.
N. O.
Excellent service, very professional. Quick to respond to any questions you may have.
I would recommend them to anyone who needs help getting through the legal minefield of conveyancing, etc.
Extremely happy.
P. P.
Tracey has been an absolute star. She has a very polite, professional manner. She did everything we asked of her, even under difficult circumstances. I would happy recommend this company to others.