Reviews of Restons Solicitors. (Attorney) in Warrington (Cheshire).

Restons Solicitors

662 Reviews

161 Comments

Attorney

Law firm

Trinity Chambers, 800 Mandarin Ct, Warrington WA1 1GG, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Restons Solicitors, Attorney in Warrington (Cheshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Restons Solicitors

Sunday

Closed

Monday

8am–6pm

Tuesday

8am–6pm

Wednesday

8am–6pm

Thursday

8am–6pm

Friday

8am–5pm

Saturday

Closed

Popular times

Sunday

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Monday

8
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Tuesday

8
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Wednesday

8
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Thursday

8
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Reviews of Restons Solicitors

K. J. G.

Always get extremely anxious talking to companies like this as I have had bad experiences with them in the past. However Restons were extremely helpful and understanding, call handler was patient and listened to me. By the end of the call I felt calm but also relieved I've finally have a plan in place to get back on track with my finances.

M. P.

I called to set up a payment plan and the lady I spoke to was absolutely lovely. We went through everything together to make sure that I wouldn’t leave my family without anything. At times like these we need more companies to be more for the people and not all about the money which is a great relief. Thank you, you have given me the reassurance that I needed.

M. B.

I spoke with Rebecca over the phone and I was pleasantly surprised on how well she dealt with my situation. Very clear in what I have to do and exceptionally understanding. She is a credit to your organisation and if it was an option I would prefer that I only deal with her and build a rapport. Anyway, thank you Rebecca I hope we speak again

G. W.

This firm are very approachable and fair. They take into account your unique circumstances, work out the fairest way for YOU. Made me feel valued, human and respected. They’ve come a long way

This was my first ever debt and restons handled it amazingly to be honest, they helped me set up a affordable payment plan and that off which i stuck to for the past 3 years and a few week ago i made my final payment towards it and now im debt free! There were even points within that 3 year where i due to my living situation i couldnt pay for a month or two but i rang them up and told them and they where really understanding and put my account on hold for 2 month No one likes paying debts they have caused from the past but restons made it a managable experince fair play

B. L.

Katie could not have been more helpful she took time to explain the process and even gave me a little break to get a drink of water when I became very anxious. Thank you for your kindness at a very stressful time.

k. j.

The lady I spoke to was really helpful really understanding to my situation and really easy to talk to I explained that I’d been avoiding it due to being in a bad place mentally and with my cure t situation as well I managed to set up a payment plan that was going to work for me financially and I didn’t feel pressured in to paying more then I could afford the whole process was a lot easier then I thought it was going to be

P. P.

I have not had a conclusion to the matter in hand but I felt at ease conversing with the case worker and felt she was sympathetic to my situation and circumstances,in reality these people seem sincere and want to help.

C. D.

Such lovely helpful professional staff, I suffer with dyslexia and they went above and beyond to help me I suffer with anxiety dealing with finances but always was made to feel at ease. I was sad to be paying of my account. Thank you all x I never had a bad experience with any of the service.

j. y.

Fantastic service very polite, listened didn't judge. Very good service from start to finish.

n. m.

Call handler was extremely helpful, understanding. Very respectful and made me feel better than I was when I made the call. Thank you She was exceptional

G. D.

I use these guys and girls it’s never easy when you owe money to anybody but these guys and girls talk to like a person and not reading from a text book they understand and help you work out a repayment plan that works for you once I have paid the money back it’s finished with but I do hope I don’t find my self in this spot again but if I was too these guys and girls are all doing a fantastic job it’s hard but at least they listen to you and understand so thank you once again restons 100/100 stars Glen

Z. S.

Really easy experience dealing with this company, they are totally understanding of all situations and help you come to a fair agreement. If you do need to ring Restons, then do, because they will help.

N. M.

I spoke to a lady called rebecca she was brilliant with me. I told her that i had buried my head in the sand over this matter. Rebecca didnt judge me she just told me how we could work together to resolve this matter. I am so gratefull to her. Sorry if i have any spelling errors. Regards Thomas

J. F.

Really wasn't looking forward to calling today and I was made to feel at ease and not bullied as have had that experience in the past thank you for your understanding jules

S. S.

The lady I spoke to earlier really helped me with my situation. Like a lot of people dealing with phone calls regarding debt i was pretty anxious but thanks to the lady earlier ( was that anxious I didn’t get her name ( . ) so glad I phoned . This is a good company who come across like they wont to help ………

J. H.

Brilliant to deal with, i always put of ringing up but they were so helpful and non judgmental.

J. L.

Very helpful sorted my problem out quickly and very friendly.

G. D.

The lady who took my call was absolutely lovely no judgement was made very compassionate and very helpful.

C. W.

Spoke to Sophie. Very professional very helpful. Made easy work of what could have been a stressful situation. Thank you.

J. H.

Really friendly and helpful people. If you're worried about calling like I was, they really do have your best interests at heart.

S. R.

Lovely lady I spoke to (sorry I can't remember her name) put my mind at rest and very understanding.

P. M.

Absolutely wonderful lady, answered all my questions. Provided me with options i didnt know were available.thankyou for your professional advice.

M. H.

Fantastic Customer experience. They are excellent at helping you when you have a problem with your account

J. A.

Very helpful and not intimidating in the slightest. Suppose every case is different but lady I spoke to was a great help and explained everything really well.

B. W.

Very fair to deal with. Never had any problems

L. G.

Very professional compassionate and understanding with my personal problem. Thank you for your help

A. G.

I stop payment and after a few texts i went back to them they were very helpful and very understanding

H. L.

The lady on the phone made me feel at ease discussing things I felt were difficult

J. W.

As these companies go (a very different argument) they're very understanding and work intelligently. Rather than the more aggressive approach most of these companies adopt, it's very much a soft, understanding approach. The call handler was particularly professional, knowledgeable yet approachable (despite her choice in career) and did make the whole situation a lot more palatable on the whole. If they sold flowers for the poor, I'd happily give 5 stars

J. J.

Can't give a bad review they was very helpful, and very pleasant to talk to. Would advise anyone to contact them if they have to,.

L. P.

One of the best people to contact, it's never nice trying out your bills but each time they have called me at the time I've requested a call and they have been most helpful kind and supportive. I have not worries should I need to call them in the future. Thank you for making a difficult process easy.

K. D.

Sound very understanding to my situation.but not alot of feedback.

S. W.

I rang up yesterday and left a message for someone to ring me back. As promised someone did today. A lovely lady called Sarah. She listened to me, asked some pertinent questions and was empathetic to my personal circumstances. Not once was she condescending, or spoke over me. I couldn’t have been helped anymore than I was. I thought I have dealt with many people in my time, and I can honestly say, this has been my best experience to date. Thank you Sarah, you are a credit to your company.

S. T.

Is difficult to get to speak to someone but when you do they are extremely helpful and understanding.

C. i.

Great people. Helpful and there if you need a friendly hand. Thanks for your help

L. S.

I appreciate the help and advice I have had today they are out to help me solve my hard times at the moment thank you very much

G. T.

After burying my head for far too long I contacted them and the lady I spoke with was so nice and understanding but remained professional throughout. I’m glad I’m getting it sorted out and the advisor helped me through the process without fuss. Mrs Delooze deserves credit as it’s definitely due. Professional, friendly, understanding, patience and just all round nice. Thank you

H. S.

Extremely helpful, polite and pleasant to discuss the situation

J. B.

Very understanding and helpful. Ian was fantastic with me. Thank you.

J. W.

Honestly I was humbled today by the customer service that I received. I accidentally got through to a case manager and she was fabulous. I really don’t know what to say because everything was so helpful which is rare in today’s society

L. P.

After dealing with this company for my husband I can honestly say I've never dealt with such a great professional friendly solicitors go out there way to help.you fantastic

l. H.

So helpful and understanding . Thank you for your help . Lou hepper

D. C.

The lady I spoke to was so helpful so thank you 😊 I hope my question get answered soon 🙏

S. H.

Very friendly and they care about people circumstances and try to help them resolve there debt and not make them commit to a payment they can't afford very good personal care

v. T.

Very understanding company who really do try to help you. Please don't be anxious about talking with them.

l. l.

Mrs Delooze has always been very helpful & polite.

A. B.

No having to wait for someone to answer, call answered straight away. Lady I spoke to was very very helpful and very polite and kind. Did not judge me in any way. Very good company.

A. B.

Very helpful and efficient. Also really friendly and polite.

S. B.

Would off gave 5 stars if the Web page worked. Kept putting off to ring as the page not letting me set up a payment plan but glad I did ring the lady I spoke to was so friendly and lovely she helped me come to a payment plan that I could pay would recommend just giving them a call it helped me.

j. p.

Great customer support and very understanding in my circumstances

p. c.

I was very grateful with all the help I received when contacting Restons Solicitors today .🙂

A. K.

It's sad that i don't recall the name of the lady who I spoke to i should have remember the name at least , because she is someone who can make a difference to your day i really appreciate the time and support she offered, was able to pick up straight away that i am going through stress, she told me all the options available to me to seek help ,and the list goes on. A real Gem in other words . And thank you ever so much for your advise .

J. A.

Very helpful & understanding, very sensitive to our situation.

N. S.

I've been dealing with this company for a while. Always polite and get back to me within reasonable time. They have always been helpful and always tried to help me in my situation Great service. Thanks guys

J. T.

Restons were amazing. Their clients wernt, but all sorted

S. A.

The woman was lovely I can’t thank her enough for all the help she gave me

A. V.

Very helpfull and understanding about my situation and good service

C. T.

Very reassuring that record update,genuinely concerned that plan was suitable

P. S.

Very good solicitors listened to my concerns all sorted in no time

M. H.

The lady I spoke to was very helpful and answered all my questions. Great service and business was concluded quickly and with no problems.

A. S.

Excellent. Always patient but also professional. .

T. J. D.

Excellent to deal with and provide excellent advice and options for financial situations that have got out of control. My advice, call them, don’t ignore them, they are there to help and they do that brilliantly. Quality customer service!

R. G.

I would like to thank Andy from Restons solicitors who I spoke to for nearly one hour today. Andy was so professional and really understood my situation he listened and was patient I didn't feel any judgement was made by him only understanding, I wish I would have called sooner to resolve my issue I now have peace of mind my situation is in control and I can manage my account. Thank you Andy for being so understanding and helpful.

L. C.

Okay, haven't had a reply though yet, to our email from my husband.

L. G.

Faultless!! Very easy to communicate with, very helpful and understanding

V. M.

Was extremely friendly amd helpful and put mind at ease

T. S.

Really helpful case Agents, they really understand the circumstances. You just have to talk to them so they can help you find an amicable resolution. They will never make you pay more than you can afford. Very empathetic while still professional. Wish more debt collection places could learn from them

C. J.

Really good and understanding excellent staff and people that work there.

M. T.

Information received was a relief knowing that I am on track with my payments.

G. G.

I found that agents were very helpful in and understanding in my case and really went out of there way to help my case and I'm so thankful for what the nice lady did for me today and she really made me feel at ease so I didn't have to keep worrying and having sleepless nights.

m. b.

Fast access to chat answered questions in a timely manner.

M. L.

Excellent.... very supportive Thanks to Sophie in particular

J. W.

Very helpful and most of all friendly

M. K.

I had this issue hanging over me from a past relationship and the woman on the phone was so understanding and listened to me. I wasnt pressured by her or felt forced into making payments. Thank you Restons

v. c.

I rang this morning very helpful. Understanding. Polite. My issue was sorted out straight away. The man I spoke to very professional. Thank you.

K. W.

Struggled really bad when i received letters. I rang them and explained my circumstances and they where really helpful and understanding. Anybody else struggling I suggest you contact them for support.

K. C.

Very very helpful and understanding, the lady on the phone was very kind. Thank you so much for your help with my situation, a little kindness goes a long way ❤️

D. G.

Very helpful, quick with the info required. Very happy.

T. P.

I spoke to Ms Louise and she helped me with issue and sent a letter to my email. Thank you so much!

S. G.

The solicitor that helped my mum was very polite, well-mannered and helpful and she made it easier for my mum to deal with the issue she had.

A. R.

Professional and understanding. Very informative, Thanks very much appreciative of the customer service and support.

G. B.

Could not of asked for a better service. The lady I spoke with on the phone could not of done more to help. Great service. 10/10

D. N.

Very helpful the girl I spoke to was spot on 👍

Excellent company the rep spoken to wad first class many other companies could do with learning from her

S. H.

Friendly and helpful in resolving the issue.

B. O.

The lady that Dealt with me was absolutely fantastic very understanding kind and caring and very helpful ( I’m sorry I’ve forgotten her name )

A. A.

Surprisingly very helpful. Just contact them and explain your situation.

A. B.

Provides advice to support clients in difficult situations. Highlight thier website and directs to page contents. Communication is good and if you are up to date on set financial plans. Feedback to clients provides and listens to clients / customers problems and tries to be supportive. Offers various ways to pay back monies owed. With Long term solutions and simple affordable monthly payments

S. G.

Sophie was really pleasent to talk to

L. F.

Staff who I spoke to was absolutely brilliant non judgemental and helpful 😁😁

J. D.

I normally dread being contacted due to bad experiences years ago but now they are more helpful, understanding and fair.

K. B.

I was incorrectly issued with a judgement to pay a debt that was not mine. Eventhough I have had to pay Restons, they have acknowledged my frustrations. Joseph, the compliance officer called me today and has done everything he can to help resolve the debt which is not mine.

A. C.

I suffer extreme anxiety and find it very difficult to communicate verbally but Stacey was very patient and extremely helpful. Thank you so much.

N. C.

Very well mannered and helpful listened to what I had to say and sorted everything out for me

S. H.

After trying for a while to get through and having my 2nd mental brake down off morning. Joe understood and lisented to my problems and hidden disabilities and was able to help me in my case Thank you Joe

A. M.

Had a query with an issue from some years ago. Resolved within a few minutes on the phone with a very helpful member of the Renton staff.

Easy to talk to, the lady I spoke to was really helpful and went through everything.

N. S.

Nice friendly staff very helpful and understanding and very polite

C. W.

Spoke to agent on phone and very understanding of my circumstances, ended up sorting a payment plan that is actually fair and level.

J. B.

Very understanding and helpful

K. M.

Very helpful and willing to help.

M. S.

I found the lady I spoke to very helpful and sympathetic. I was surprised that she wanted to help me so much.

O. F.

I found dealing with Reston’s very helpful. They were professional and understanding

d. c.

The lady i spoke to was very helpful and professional and she gave me a lot of good advice

D. P.

Other people put bad review because they put there self in a bad predicament but I must say if you didn't want it to get to this stage you should never ignore your bills I learnt the hard way, I put my hand up i been there not easy but if you make this priority just like your rent then you would find that restons isn't as bad as people make it out to be but I can say, I make sure that I don't fall back in that trap ever again.... Thanks restons but you are abit sharp with your words but sure people will pay when they find out your not like other debt collector what forget about the account after 2 weeks but least that's me finish and free from court action.. Can say they did help me out a little but most of it done with my effort. Thanks

Found them very polite and helpful.

l. d.

Very helpful and understanding

J. D.

Very polite and professional service and excellent service AAAAA ++++++

S. R.

I don't know what experiences other people have had but mine was good. They are very good professional company. When I had a hard time paying debt they lower the amount I had to pay.

B. B.

Very polite and helpful

R. J.

So friendly and understanding and are there to help in any way possible

Y. v.

Very helpful and good customer service

C. D.

I found them realy helpful,they explained everything clearly

S. N.

I got through to Restons straight away after a few mins i payed with Debit card over the phone.NO problems at all with this company and all i can say is pay your debts!! before it goes to court and don't ignore the letters.

V. W.

Ver professional and always willing to work with you to sort certain circumstances out that suits you personally

l. t.

Very good to talk to and discuss problem. The case manager resolved the problem and gave me a lot of good advice.

J. M.

The lady i spoke to was very understanding and helpful.

E. B.

I don't know why there are so many bad reviews about this company I think people just don't like to pay back what they own simple as that From my experience is great company very friendly and very helpful +++++ Thank you

B. F.

Had a very long repayment plan due to unforeseen circumstances which is now finished, paid the agreed amount on time every month and never had a problem.

G. P.

Very helpful and friendly

K. H.

Very polite and understanding

E. J.

Good service. Polite. Understanding of my position as coronavirus affected me financially.

S. Z.

Its ok, they have been helpful during the pandemic

N. H.

I found them very helpful and understanding

L. B.

The Solicitor that spoke to me that morning was very polite.and he explained everything to me and i quite understand everything that he was saying to me.

spoke to a Mr Scully very professional listened and accepted a payment plan that i could afford and not what they wanted me to pay happy with the out come

d. p.

Rang yesterday 13 Jan, the lady couldn't of been more helpful,helped me through my payment plan, I thought it was going to be a nightmare but it was fast and very professional, thank you