Reviews of Halfords - Selly Oak (Birmingham). (Auto Glass Shop) in Birmingham (West Midlands).
Halfords - Selly Oak (Birmingham)
Unit 4 Chapel Ln, Selly Oak, Birmingham B29 6SJ, United Kingdom
Description
Information of Halfords - Selly Oak (Birmingham), Auto glass shop in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords - Selly Oak (Birmingham)
Sunday
10am–5pm
Monday
8am–8pm
Tuesday
8am–8pm
Wednesday
8am–8pm
Thursday
8am–8pm
Friday
8am–8pm
Saturday
8am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Halfords - Selly Oak (Birmingham)
I. W.
Dan the technician did an excellent job fitting my son's car stereo in to his Toyota Aygo - he has superb customer service skills and technical know-how. The store manager was also very helpful, in that they assisted me with a mistake I made, and they were not obliged to do so. Overall, a brilliant experience with the purchase and subsequent fitting service.
P. T.
I visited Halfords Selly Oak on 19th March 2022 for a vintage front bike light fitting and a FREE bike assessment. I arrived early for my appointment. The staff member I was due to see was very helpful and gave me help and advice immediately which I was very impressed with. I did have a previous appointment 2 weeks earlier to have a rear light fitting which did not work (after I had paid the £5 to have it fitted). So even though I had to pay again to have the front light fitted I was happy to pay it as they were ful of helpful advice.
A. L.
Required a set of break lights supplied & fitted. The technician was friendly, knowledgable and quick. Really easy to communicate with and the service was done within 10 minutes of arriving. Thank you!
M. S.
Great service. I had a car light bulb fitted and purchased within 5 minutes. I was in a rush so I was grateful! Staff were very friendly.
P. B.
Friendly, helpful staff.
Great range.
Was ordering my daughters new bike and they helped me with everything including the service option which at £10 seemed a great deal!
t. e.
The bike service team and the front desk team is indeed very helpful.
The store is comparatively bigger than other it’s parents brand stores within Birmingham.
They have great range of mountain bikes as well as road bikes. And a massive collection of accessories for bike enthusiasts.
D. W.
I had the misfortune of having a blown bulb. Went to Halfords Selly Oak, Birmingham.
The staff were really polite, helpful and professional. Despite them being very busy and possibly understaffed. They continued to work to the customers needs. The younger man whom completed my difficult bulb change saw me waiting and appeared to leave or postpone his break to complete my order, without hesitation or being prompted by any other colleagues or manager. All of the staff seemed to continue and work tirelessly through the ever growing stream of customers requiring their help.
P. C.
I ordered 2 none stock items on line to collected from the store.
The SMS messages for updating the order status worked well as the 2 items arrived in store on different days and I only wanted to make one trip to collect them.
The store staff took my order details and found both items very quickly.
The staff were very friendly.
A.
Went in to get my wiper blades changed on Sunday. The lady that assisted me was nice and helpful. Great service!
s. a.
After ordering an item online , it didn't fit , so easiest option was return to store ..went to selly oak , and they checked item and refunded promptly without issue .. was a pleasant smooth process ..
R. D.
Excellent service, picked up my collect order and hand a number plate fitted in no time. Staff were friendly and helpful and did their best to source other products I was interested in.
W. M.
Quick knowledgeable staff.
No issues.
Will use this store again.
Really happy with my purchases and assistance.
A. H.
I had such a good experience, I went in on the day of my birthday (I know right all places to be lol) and one of the store colleagues really helped me out with what I wanted, his name was Brett I believe, his Costumer service skills was bang on, so happy with my visit.
T. T.
Outstanding Customer Services. Purchased the bicycle and scooter for my kids, and they are very happy with the products. Definitely will revisit again in the future.
T. A.
Used click and collect. Item ready within one hour. Available on arrival, no waiting in store. friendly staff. All good.
L. K.
Easy ordering on the phone. Answered quickly ( a rarity these days)
Item delivered to local store next day.
Easy collection , no queuing
A great company that shows others how it should be done
S. B.
It was the first time I went to the store, I was well received and all my doubts were clarified. Organized store and polite staff. I will definitely come back and recommend this store.
J. H.
Fitted Dash Cam today excellent service. Once fitted took time to show how the app on my phone worked. Thank you.
T. S.
Great service from Sarah and CJ, had a problem with a child seat and they both showed great customer service to help resolve the issue, would highly recommend!
I. M.
A very good store to get spare parts for your car . They keep a good range of car Batteries, windscreen wipers, Bulbs, spark Plugs, car cleaning products, Sat Navs, Dash cams. They also stock jet washers, camping goods, bicycles and spares, tools and tool chests. Staff there are friendly and are willing to help you out. Keeping too Covid rules. My one negative to this store is the parts finder in the car parts department. The day I visited not one of the parts finders for your car was not working. I had to join the queue for the tills ask what I needed and get the person who served me find the bulb types I needed for my car. Other than this the experience was good.
K. C.
Popped in to get a headlamp bulb replaced today….. Friendly, helpful technician (called Jay) got the light working without the need for a new bulb and wouldn’t let me pay a penny for his efforts. Top customer service - will definitely be using them again.
E. H.
Staff are all really great and helpful, I got my dashcam fitted which was really fast and looks really good. Thankyou :)
A. M. A.
1st time in 12 months I went to have my bike serviced. Considering what myself and my bike have gone through it wasn't in that bad of condition. All that needed was a new inner tube and front wheel trued. The service the young lad did on my bike was done within 30 minutes and repair in 20 minutes so I'm very happy with the out come.
S.
I had a headlight bulb fitted. Friendly and efficient. Great customer service.
G. L.
Served quickly by a polite and friendly member of staff. In and out of the store to collect my click and collect items in just a short time.
T. R.
Honestly during this pandemic the staff here went the extra mile not only for sales but for customer satisfaction and just to make sure I was making the right purchase extremely helpful friendly and professional.
Extremely happy with my purchase.
But would like to mention the 1 member of staff (female) didn't serve me but did the guy in front of me didn't get her name but she went above and beyond to help him make a good decision with great knowledge and made it clear as glass on what she was talking about so a massive shout out to her .
K. G.
Convenient halfords store. It has loads of stock. Pleasant staff. Just need more tills open .
T. M.
While a good shop, after talking on the phone it turns out this store throws out any 2nd hand bike pedals after upgrading instead of keeping them as spares. Doesn't sound great for the environment
B. W.
My first visit to Selly Oak now the Maypole branch is closed and a staff member helped me ( from a safe distance) to find the things I saw online that were in stock there.
K. K.
I have been to Bicycle Dept and Sam and Nathan did a great job for me.
J. S.
Really good choice of bike and car accessories and tools, with helpful staff. Can queue quite a long time to get advice and help from bike mechanics but they have saved me money and hassle in the past so it is worth it. Some of the products are on the higher price range (compared to buying online) but are good quality and Halfords are known for having a good returns and warranty policy if you have issues.
J.
A small store but have great caring staff...have and will always use them for all my car jobs and bike repairs...
V. T.
I recently brought a bike for my 12 year old daughter and the overall experience was amazing. The staff helped me in selecting the right size bike and in booking the bike. I highly recommend Halfords to everyone-
P. H.
Excellent, found all that I needed. Chap at till was friendly and informative. If you have a defence discount card it's 9% on most items.
L. W.
Needed to have new number plate the young girls gave a great customer service would definitely recommend
K. F.
Brilliant team in selly oak very good helpful good experience team,. I had a brake light out popped in Saturday morning the guy not sure of his name small guy changed it quick very happy polite guy and checked all my other lights. Very happy customer keep up the good work 😁
G. K.
Was extremely helpful and polite. Whole process from arrival to job being completed was less than half an hour.
D.
Great place to get your plates made up! Quality metal and plates that won’t crack or discolour like the plastic ones and you can buy online and collect same day! Thanks guys, quality service! Daz
H. V.
I was visiting Halfords Selly Oak to collect a motorcycle battery that I'd ordered. Fast & efficient online ordering; excellent e-mail order tracking communication; value for money price paid; helpful staff & great location with convenient/easy access via train, bus, car, bicycle or walking. Large open air car parking to the front of the store & the new road access system from Bristol Road with roundabout access into & out of the Retail Park is a considerable improvement. Great service & value for money prices. A truly convenient & efficient way of purchasing online & collecting locally very quickly.
M. C.
After my partner had her bike stolen, I went on a mission to get it replaced by the weekend where we had plans for MTB trails. Shirley store said there was one at this store.
I rushed over and got greeted by the team Phil, Becky & Teresa who were more then helpful. As I told them of the situation I was in, they were keen to help and get me sorted.
They had 1 Bike left and Phil jumped up to get it built for me while I waited. This was amazing as I knew there was a big waiting list.
Becky and Teresa were lovely to talk too bout bikes and was a laugh purchasing the bike.
All I can say is thank you to them 3 staff members as without them being keen to help, I would of had one upset partner the weekend. My partner was blown away how quick a bike was turned around for her!
Defo recommend this store! Nice to see staff who can relate to situations and know how frustrating it can be.
Honestly Thank You!!
G. M.
Teresa was professional, knowledgeable, efficient and patient in serving us despite me asking many questions. She put us at ease and was an excellent communicator. She effortlessly attached stabilisers to my young son's new bike and readied it for collection while we waited. She provided knowledgeable advise on available accessories. She made it a stress free experience and my son was delighted. Teresa you are a Gem! Halfords this is a person whose professional development and advancement you should invest in!
D.
Great experience. Halfords Selly Oak team are always efficient and brilliant at their jobs. I always choose this store to get my bulbs fitted and they never disappoint. Fair prices too.
M. B.
Friendly and helpful staff who are happy to provide product information and advice.
L. B.
Always been good service and readily available shop retail items. Car parts themselves are a bit on the pricey side in comparison to local auto stores even with a trade card. But for general shelf items, you cant really go wrong. Handy to have the late opening times too.
T. S.
Chris did an amazing job fitting my tow bar bike rack. Lots of issues. He found solutions. Was brilliant.
M. K.
Excellent staff
Great experience, first time visit
Very friendly and polite
s. m.
Halfords staff fitted me some headlight bulbs on my car. They found the correct bulbs and fitted them for me, which I was very happy about, as its usually problematic for me to do
myself. Well done Halfords and thank you so much for helping me keep my car on the road!
I appreciate the service you provide, its invaluable to me 😁😊
H. P.
Attended the store twice recently for number plates and other items. Staff were extremely helpful, courteous and Covid safe. I also saw other staff working in and around the store and helping staff outside, all were working hard and were friendly and efficient.
T. L.
Very good, cheap, quick service. The mechanic service is excellent
G. H. (.
Great place, staff are very attentive and very welcoming. Had everything that I needed and the whole experience was quick and easy.
V. M.
Happy to give 5 stars after receiving excellent service from staff at Selly Oak branch.
Sorted correct oil for vehicle and saved me money in the process. Also Halfords own brand are good.
S. P.
Thank you to the staff at selly oak you made my experience a great one.
The customer service is 10 out of 10
The knowledge 10 out of 10
The stock 10 out of 10
I didn't have to wait I was felt with as soon as I entered the store I would be happy to shop there again and more than happy to recommend selly oak branch to friends and family.
Spencer Padmore
N. S.
I was having trouble fitting a front wheel just popped in on the off chance to see if they could help and brilliant a 2 min job the lad who done it was very pleasant and thanks guys a simple fix much appreciated helpful
M. M.
Had a bike assessment today. All very friendly. Had a new inner tube and tyre fitted. Glad to have someone do this for a change. Very efficient. Shop was fairly quiet
A. S.
Excellent customer service.
Staff go above and beyond!
K. M.
Picked up a new Kryptonite lock after my Giant mountain bike and lock were recently stolen. The price was very good and the gentleman who served me was kind and empathised with regards to the theft. Very good service.
S. H.
Always great service here and although recently the queue during lockdown can be quite long, the staff are always professional and friendly. Being a car enthusiast they seem to always have what I need in and i will always make them my first visit in the future.
C. R.
Really helpful team who completed the vehicle checks for me, provided me with information about car maintenance in a friendly manner and ensured I got the best service
A. D.
I had the most amazing experience when I went in to Selly Oak store to purchase a junior bike helmet. I had no knowledge about the product. The salesperson,
“ Fox “, helped me by explaining in reasonable details. What impressed me most was his enthusiasm and friendly demeanour. He also took time to explain about junior bikes, which I will definitely buy at Selly Oak Halford.
A. E.
Went to Halfords Selly Oak for a winter car check, decided to pay for the complete check rather than the free check. Car was thoroughly checked, new rear windscreen blades and light replaced, the reason I had originally gone to Halfords. Despite the time it took the technician who checked my car was brilliant, took his time, advised on the car, checked on things that had gone wrong with it advised me on what I needed to do about anything and could not have been more helpful.
Thoroughly recommend Halfords Selly Oak and the technical gentleman who served me that day. I have recommended the winter check to family and friends
M. S.
Click and collect order for a replacement car battery after mine didn’t make it through the lockdown. Staff were helpful and had my order ready same day. Social distancing was in place but I was still able to collect my order quickly. Great service.
C. H.
I bought a refurbished Nextbase Dash Cam. Excellent value, arrived at the store ahead of time and I’m delighted with the purchase. Provides decent quality results for £20 and has a three month warranty so a better option than an Amazon purchase.
Very quick process to collect from my local store.
A. P.
Extremely professional and trained staff. They were very helpful and customized the bike according to my need....
Would definitely recommend Halfords especially for bikes as I myself purchased a bike.
S. H.
Good store, good staff. Just dont buy this escooter, was on at £100. Had to get a refund, so invested alittle more into a new one.
J. G.
I visited Halfords, Selly Oak to have my windscreen wipers replaced. They also checked my lights and found I needed a new brake light bulb. They were very quick, efficient and courteous.
S. W.
Superb service! Happy, helpful, knowledgeable staff:)
I had a light bulb fitted in my car. Very quick and efficient service. For a reasonable price!
I felt confident shopping in this branch of Halford’s.
K. W.
went to collect a preassembled bike.
service was quick.
staff friendly and helpful.
checked we had everything needed before leaving.
felt safe whilst instore.
physical and emailed receipt provided.
E. E.
Restrictions were in place due to covid. All staff had masks on and the staff I had contact with were polite, friendly and extremely helpful. I would certainly recommend halfords in selly oak. They also have a good range of all their products available in-store. Its clean and tidy and easy to find what you're looking for.
D. M.
Selly Oak Halfords if you need good advice and service I recommend you go there 👍
A. T.
I pleased to write a review for Halford Selly Oak. I had great experience with halford staff. Actually I have no idea about bike. They have prefer a better bike for me. And I purchased it. Thank you team halford selly oak
C. P.
Friendly staff, served quickly and social distancing etc was observed. Very happy with the car seat I bought, comfortable for the little one, easy to put in the car, and good value.
s. r.
The store in selly oak is very well presented with many great product ranges all at a decent price. The staff are friendly, very helpful and can answer questions very well. If you order online and pick up, the staff are helpful and will usually ask to see if they can bring your order to you while you wait in the queue. Social distancing measures are in place so expect to have to queue.
Y. V.
Very pleasant shopping experience. Went to collect something instore which was purchased online. This was quick and easy to do. There was a decent range of stuff in store, and the staff were friendly, and happy to help out.
C. c.
A recent trip was marked by a helpful and informative staff member and was made pleasant by the way efficiency and safety were maintained with a good spirit. An uplifting experience.
J. R.
Very helpful staff despite the store being very busy and very reasonably priced for their bulbs and fittings.
Would definitely recommend.
D. J.
Excellent service as always, thank you.
O. H.
Helpful staff with large range of bike and car accessories
W. W.
I bought a bike here and the price was reasonable. Recommend.
M. C.
I had several problems with my car and must have been quite an annoying customer, however Halfords treated me with patience and respect. They solved the problems I had and are good value for money.
C. W.
Dog friendly! Allowed me to bring my dog in after his vets appointment to return and collect something. Not the best selection of ladies non electric bikes there website is accurate with what is available!
H. S. C. B. E.
Most of the staff is great ( Teresa and the guy That explained what they did to my bike who I did not catch the name) but the younger ones are standoffish and uninterested (luckily just a few of them) overall, Halfords is a very good place to go and service your bike and find some parts in. And their service on my bike was ultra fast! Will recommend!
R. W.
Couldn’t help more really pleased recommend anyone to use this store
r. c.
What can I say you can get the correct coolent and oil with same day pick for your vehicle also great sony dab car radios what are easy to fit with a dab adapter
E. A.
Was a very long queue to get there. Seemed like staff are just not bothered about clearing the queue as when I got to the front the girl at the till was happy to serve but was also collecting the orders. I look behind to see the manager and 2 other staff just chatting and joking away.... 1 could have been helping the girl at the till and the other 2 could have been dealing with the bike owners coming in and out, maybe even set up a mini drop off / pick up point outside for the bike owners. But nope... they weren't able to think of that.
j. b.
Booked a bike assessment in preparation for my free silver service..very prompt..tech guy picked up on what new parts were needed..and luckily got the service done on same day..real quick and efficient
J. B.
Halfords keeps life simple. Gave them my car reg. no. and they identified, supplied and fitted a new rear screen wiper within minutes.
a. o.
Bought our son's first bike from here. Arrived to collect and it was built and ready to go. Great speedy service
P. S.
It was disappointing that the product wasn't in store but the Assistant was very helpful and ordered one for 5 days time...I think stocks have to be updated because I am sure that Halfords are losing business.I could revert to Amazon but I kept my loyalty this time .
N.
Great experience, very quick and efficient. I was highly surprised by the knowledge shown and the level of safety that was taken to make sure I could ride away in my bicycle without fear.
A. F.
I was served by Teresa and she was more than helpful and went absolutely above and beyond to help me out with my car and I’ll definitely be coming back here in the future, Cheers guys!
P. O.
Spacious premises, decent range of products,good site for shopping needs
K.
Had a couple of bulbs go on my car .had a bit of trouble finding the right ones to fit but the people were more than helpful and did not try to sell me anything extra ie. Fitting / more expensive options
j.
Great from start to finish, I would highly recommend Halfords to anyone if they need bike repairs
B. A.
Theresa particularly but the chap that prepared my bike and got it ready was great too.
Lovely store staff, safe store. Would thoroughly recommend.
J. B.
Good. Reasonable staff. Particularly helpful on my last visit. They have price matched on certain products in the past. Great selection of Auto Glym products.
G. K.
Thank you Katie for sorting my mirror and rear brake light.
Very responsive and helpful
Will definitely recommend
Z.
Anytime I’ve been to Halfords they’ve been very welcoming and the staff are very helpful with your needs and giving good advice.
a.
Came in with a list of items that I needed gathered the majority on my own, needed help with the last couple and the staff were on hand and did a great job advising me. Just to add to it I was talking with a colleague about going to PC World for a new cable for my phone the sales assistant pointed out that they had them in store and they were better priced than PC World. She was right! Great work and thanks for the service.
R. M.
Helpful and friendly staff. All 3 bikes I have bought so far have been set up for me and worked great.
P. M.
Really helpful staff at this branch.
My item was unavailable but they sorted an order out & kept me uptodate on collection.
Orders can be done via click & collect or just ask the staff if you are unsure.
Plenty of parking at this store.
Store is well laid out .
T.
Great store with a great stuff, helped me to repair my bike perfectly for a great price. No issues at all
P. F. C. N.
the staff are professional and courteous I recommend Halford the items are competitively priced compared to other companies.
S. R.
Had my bike built by Halfords. Great service. Explained everything to me clearly and advised me on 5he maintenance too. Thanks
P. P.
Staff are very helpful and great customer service. Excited for my first bike. Thank you!
J. N.
Customer service at its best
You get an honest opinion of the products
Good range of products and services.
You get proper attention for all your queries
Very jovial and caring attitude of staff.
A. B.
Picked up an order that I purchased online same day. Staff were wonderful despite having to deal with some members of the general public who still want to make things difficult for store workers.
S. B.
Great store, with friendly, approachable and knowledgeable staff.
Thank you to the staff members who assisted me
A. S.
Great service,from very pleasant and knowledgeable staff
J. T.
Polite and helpful staff, decent range of products.
K. D.
CJ and Chris did a fantastic job at fixing my headlight and replacing the bulb. They were thorough and knowledgeable and would highly recommend! Thank you CJ and Chris.
J. D.
Customer service ok. Improvements need to be made in store on how stock is displayed and bikes to have price tags on.
Purchased bike was good quality for the money "Apollo womens bike".
D. W.
Always so helpful and honest. Done a fab job making sure my bike was rideable.
Cannot fault at all. Thanks guys and gals x
H. T.
Staff helped my elderly mom, checking her battery for free and assuring her that it didn't need replacing (despite what she'd been told by another organisation). Thanks!
l. s.
Great store. Staff helpful and experts in cycle maintenance. Safe and well kept environment. Needs more stock covid permitting.
C. W.
Staff very helpful nothing to much trouble did not rush us and explained things in detail.when we asked about certain items would definitely go to this branch again
P. V.
Had 2 bike health checks done . Very efficient and staff very helpful . Big thanks to Rebecca repairing both bikes . Very pleased .
N. P.
quick and easy on line ordering. New car battery collected and fitted same day - wife's car back on road - Sorted!
r.
Nice staff very helpful lady behind the till had way too many pens though think she likes pens or is some kind of pen magnet :)
A. K. H. N.
Ordered car accessories online, picked up in store. Team was helpful, service was fast. No problems. :)
A. B.
Great customer service from Chris, and Amar they fit my car bulb. The garage where I had a service had left the back of the headlamp off but these guys went above and beyond getting it done right. Really friendly guys. Would highly recommend
A. C.
Purchased wiper blades from Selly Oak store in Birmingham. They fitted straight away. Thanks for great service 👍
D. J. M.
Went to have a new bulb fitted .had amazing service great bloke gave me sound advice .
S. R.
The staff at Selly Oak are very knowledgeable, courteous and friendly.
Nothing was to much trouble and members of staff spent a lot of time making sure I got the correct products - great service !!
T. G.
bike pick up..staff member fairly unwelcoming and abrupt and had to return bike next day as handlebars had not been tightened enough after child nearly had mishap. Staff member on return was far more helpful and pleasant.
R. S.
Staff here are friendly helpful and knowledgeable. Store wasnt too busy and was well stocked
N. E.
Great service, well informed staff
R. G.
I arrived just before they closed . My car lights had gone off. The staff member who attended to me was very patient and polite. He was a le to restore all my lights. It could have gone horribly wrong as I was more that 2hrs from home and its was getting dark. So thank you.
J. H.
Caring helpful staff carried my products to the car with no fuss or complaint. Thank you Shelly Oak Halfords.
G. D.
I used click & collect to purchase a car battery and was pleased with the range offered, keen prices and service provided by the staff when I went to collect.
B. P.
Most impressed with the online chat support and in-store customer service provided to insure I was made most welcome.
c. h.
Quiet at 11-00am on Sunday, selected my items and checked out .The staff member I asked for advice seemed to be every where.Good Job.
G. C.
Friendly and efficient staff, with lots of product knowledge. If they don’t know the answer to your questions they will find someone who can help.
M. C.
Ordered wipers online , ready within the hour . Short social distancing edit , crew working all friendly & helpfull . Decent price with fitting
B. L.
Great Store plenty of items for repairing your pushbike.
C. C.
Popped into Halford's a couple of weeks back and bought a new radio for my car, the lady who served us was very helpful with both choosing the correct one and then booking an appointment for it to be fitted. When going back again to have the radio fitted, it was done very quickly and neatly by a young lad I believe to be named Luke (and the previous lady I mentioned happens to be his Mom). After a few days I realised the radio fitted wasn't holding its memory properly so I took the car back to Halford's and Luke sorted it out straight away very quickly without any extra charges and apologised many times as he had gotten two wires mixed up. Although there was that, all staff who dealt with me were very polite and helpful and I would definitely recommend going there from the great service we had.
J. M.
the staff in this store are always friendly and full of energy
w. k.
Dash cam fitted. Helpful and polite staff.
No issues at all.
C. R.
Gareth in the bike repair section was awesome - helpful immediate attention - v happy with the service
P. H.
Staff members are very helpful especially when you forget your glasses, I was embarrassed to asked for help at the till but for my surprise the lady their read anything on all my contents I purchased.
F. A.
Click and Collect with hardly any waiting time. Staff had proper PPE and store was well set up for social distancing and hand sanitizers were available to use.
M. F.
Excellent help with fitting. Even in the pouring rain!
F. Z.
I called in today to enquire about a electric ride on car, I spoke to a lovely advisor named T.J Customer service was exceptional, He did everything and more then i expected by constantly checking products as I was awkward and couldn't make my mind up.
Thank you , You are a credit to your team.
N. B.
Needed a headlamp bulb. Spoke to a staff member about a replacement & fitting and within 5 mins, it was done. Plus, they are giving a FREE lights, wipers and battery check. ✅
K. N.
Welcomed by staff and reminded of Covid safety arrangements. Click&collect worked brilliantly (less than 4 minutes). ALL good
K. H.
Good place more most bikes stuff.
J. F.
Fantastic service, very pleased indeed.
E. E.
Excellent customer service received today from CJ nothing was too much trouble he was very thorough in his checks and a credit to the Halfords brand.
R. C.
Arrived just as store opening ,and as usual great customer service and showed me tyre compressor and tyre pressure guage and so helpful and courteous....
W. S.
Great service and excellent fitting job !!
J. C.
Excellent service from the person on the till, online reservation so in and out in under 5 minutes. Other than cycles everything was pretty much stocked that you'd need from there
s. t.
Thanks very much, you had the items that were needed in stock. The staff were very helpful and friendly. Awesome job.
L. K.
Picked up my kid's bike as a Christmas present - the staff were really patient, friendly and helpful. Much appreciated.
C. A.
Well laid out store, very bright and airy and with items easy to find. The staff are very knowledgeable about a whole range of products and their application but particularly seek out Luke, who has a good all round understanding of the products Halfords carry.....
P. D.
Covid safe, very quiet. Sanitised on entry and all were wearing masks. Click and collect was extremy simple. Walk in and out within 3 minutes. Happy as Larry.
A. N.
Got excellent Bike repair service by Tom and Bobby. Thank you guys so much, you are the best!
R. A.
Were efficient and speedy in work carried out.
a. s.
Great service nice tidy job
t. c.
ordered on line arrivered at my aloted time fitted and tested in under 45 minetes great service thank you
K. N.
Typed in my click and collect request . . was ready within half an hour. Warm greeting at store from friendly staff - brilliant way to shop in the virus situation.
S. S.
despite the current Covid19 situation the staff were upbeat and helpful. It took some time to get into the store as they were adhering to social distancing. Definitely go again
M. F.
Pick up my first assist bike today , staff were very helpful and went through everything with me .
R. M.
Wide variety of stock available however they didnt have the car colour spray paint i need & cant get hold of it either.
d. m.
I bought a car seat from these guys they price match and really helped me out demonstrating it. CJ deserves a special mention demonstrating the car seats he knows all the mechanisms and gives great advice.
C. S.
I saw some bad reviews on here but the service I got was amazing. Both Katie and Dan were amazing. Very helpful and were both very happy. Would reccomend if you need help then Katie and Dan will go out their way to help you
M. H. D. R.
Helpful and approachable staff that helped us picked a bike for my 3 year old son.
T. C.
Staff were very helpful, very pleased with my new bike ,I would recommend it .
P. O.
Excellent fast service for change of car light bulb, just as cheap as garage quote
M. E.
Yesterday on the cash point was excellent...thank you Yvette, we wish there were more staff like you.
L. C. (. C.
Amazing shop with amazing service, a true joy to visit
A. S.
Best service,really helpful staff
K. Y.
Nice and friendly service
Brake light change, quick and no fuss
Thank you James
M. H.
Staff were brilliant, quickly resolved the issue with my vehicle.
P. G.
Fast and efficient service with friendly informative staff. Everyone adhered to social distancing. Would recommend visiting this store.
a. b.
Staff are always helpful and full of knowledge. Always happy to answer any questions even if they may sound silly! They always have what I need
A. L. V.
Excellent customer service from Teresa, she was so kind and polite with us. Definitely will come back again
D. R.
Excellent service at halfords Selly Oak Birmingham
K. B.
Good location, friendly staff, good product selection and availability. Would recommend.
M. G.
They didn't have what I needed in stock but helpfully located one in another store and gave me all the details I needed.
A. W.
Friendly staff and they've helped me out a few times with a free service. I'd give 5 stars but they're rubbish at answering their phone. Fortunately I live close by and can pop in if I need something.
H. F.
Friendly and helpful staff. The shop itself is big with lots of space for social distancing.
S. S.
really impressed with these guys. sorted our 4 cycles straight away on the bank holiday. Nathan and mason and the team. bikes were functioning perfectly. thank you
D. S.
Decent selection of tools at a somewhat reasonable price, but for the very technical questions to do with bikes, the staff are often less knowledgeable than you'd expect. More replace than repair
V. N.
I found the staff at Halfords Selly Oak really helpful when I was working out whether to buy a bluetooth headset.
s. a.
Clean place. Stock easily to find.
J. M.
Didn't have much choice for bike tyres and inner tubes. Next time would order online and collect in store.
E. M.
Always helpful and friendly staff. Staff seem to really want to give good customer service and are polite. Only downside is getting out of Battery Park when it's busy...nightmare!
L. F.
Great service with friendly, helpful staff... prices are very good at the moment.... sure I’ll be back in before long..
C. R.
Really friendly staff and didn’t have to wait longer than 5 minutes which is great considering the current situation and a Saturday afternoon. Will be back in the future!
L. j.
Commendable bike assembly and service. Extremely welcoming staffs and well informed technicians.
D. K.
Very quick and easy click and collect system, ordered my bits and collected them within the hour!
A. R.
Great friendly staff no long waits nice store to go to thank you guys .
C. W.
Easy to find items and always a colleague available if needed.
R. R.
I went today to replace Sony stereo into my Renault car ..
great amazing n REALY REALY help full staff I seen m soo impressed with there help wish u the guy very very best hu install stereo in my car .... BIG THANX TO SELLY OAK HALFORDS
e. s. (.
the atmosphere of halfords makes it more exciting to get parts for my car
R. R.
Super helpful bike technicians. Polite, quick and efficient.
1. b.
Love the store and layout, staff are friendly and very helpful going beyond the call of duty for me on multiple occasions.
s. g.
Decently priced store located in a convenient place with loads of vehicle needs and outdoor needs
R. S.
staff very helpful took me to where I could find my purchase
A. h.
Went to buy a bike for my grandson excellent service would definitely recommend
s. f.
Exceptional knowledge and very informative about bmx adults bike .
I. J.
The staff were very helpful and knowledgeable put me at ease thanks 👍👍
E. O.
It's fabulous. The staff are very helpful to their customers, very professional services.
G. W.
Staff are really helpful .just great service
W. W.
It has gotten quite expensive for certain items, and simple items are not stocked.
v. r. m.
Overall Good products and good services
R. V.
Fast and friendly fitting service, would recommend 👌
A. P.
Staff super friendly even at this time, helped find bikes for my kids. Thank
B. 2.
Visited to have number plates made up , the girl that made them up was really helpful
A. R. E. K.
excellent and friendly service
R. M.
Excellent service, bike was assembled and ready for me to ride home. Friendly and helpful service too.
M. K.
Professional, knowledgeable and fantastic customer service.
Would recommend bike service and check.
L. C.
No problems here today, the staff are happy to help but they don't know everything and they are lacking a smile on their face
M. A.
The staff are a credit to the company many thenks stay safe one and all
D. H.
Everytime I've been in to buy something all of the staff have been very helpful, would highly recommend.
J. C. -. B.
Went in to collect a tool set, fast and efficient service
R. H.
Purchased what I needed store quiet
W. S.
Tom is a credit to the store. He was friendly, knowledgeable and transparent.
P. T.
Quick efficient young lady changed both my headlamp bulbs today in freezing conditions. Thank you so much.
S. N.
Very polite staff very quick on getting served i wud visit again
D. H.
Very friendly and helpful staff, large range of stock and reasonable prices - good opening hours at this location as well
A. J.
Would have been 5 stars but on this occasion I reserved 2 items on the website turned up and they couldn't find them but website showing in stock.
A. T.
They are really kind. I ask them for a bike box and they give me one for free
C. S.
Only did click and collect. But fast and easy. No waiting.
J. C.
Really good service & so knowledgeable. Thank you.
S. V.
Great service with a smile. Staff were very professional.
N. S.
Great store with helpful and friendly staff
S. T.
Very helpful, friendly, and got my bike sorted
M. C.
Fixed my flat tire in 10 mins and good price, thanks!!
J.
Great service and advice for the staff in the cycling department, really helpful and polite.
S. H.
Fantastic service. Very friendly and helpful staff.
g. b.
Helpful friendly staff
b. s.
Good Options for Bikes
e. l.
Great service although can be a wait but polite and friendly team who are all willing to help ...
B. N.
Just a straight forward experience served by experienced staff.
Z. N.
Good service. Knowledgeable staff keen to help.
F. R.
Busy store but very efficient and tidy.
N. t.
Really helpful and my bike is awesome :) thanks guys
D. K.
Very helpful and friendly service
L. B.
Great service and the staff are very helpful.
G. W.
Halfords at Selly Oak are fully committed to supplying the customers needs.
g.
They’re good at what they do and a little pricey
J. F. M. M.
Always have what I need and staff are so helpful
P. W.
Very polite staff and quick service.
N. F.
Great range of car spares and tools.
H. A.
Lovely experience and I would love to go again.
R. P.
Waiting was minimal to have wipers fitted
c. j.
Fantastic staff and service
B. f.
Great service, friendly, knowledgeable staff.
J. D.
Got what I wanted plesent & helpful staff
S. B.
Helpful and friendly staff
A. W.
Replace window wipers in 15 minutes great service
T. O.
Lovely staff. Friendly and helpful
L. M.
Teams at Halfords selly oak are great
J.
Helpful staff and knowledgeable, great service
S. F.
Had just what I need. Informative staff too.
D. C.
Pleasant staff, occasionally difficult to find but not too bad. Very helpful when found.
h. s.
Lovely service
B. J.
Good staff willing to help
M. T.
Great stock
Helpful team
K. H.
Informative staff who are extremely helpful.
C. S.
The staff were helpful and knowledgeable
H. E.
Very good, helpful and professional
D. B.
Convenient for auto accessories-not the cheapest but good choice
S. Z.
Staff very helpful, thank you Halfords!
V. R. R.
Convinient for all the things you would want to get from halfords
S. H.
I have come here for AMBERSTONE job Have come for night duty
H. M.
Staff were friendly and helpful
C. B.
Very helpful staff.
L. H.
Great customer service!
D. M.
top notch great staff very helpful
J. W.
Very helpful & well-informed staff
a. r.
Quick and efficient
Helpful staff
O. I.
Great customer service
A. H.
good product
J. G.
they change inner tube quickly
s. c.
great customer service !
f. 1.
Seems understaffed, those that are there work very hard given the amount of customers vs staff
T. F.
Not very much stock but very informative.
E. R.
Great service - as usual.
A. U.
It's kinda fun taking ages to find that one little part
C. H.
Courteous and efficient, thank you.
J. T.
Teresa was very helpful
W. P.
Helpful and informative staff.
a. k.
Got my bulb done on my car
B.
Reliable and helpful bike mechanics
M. N.
Friendly staff
M.
friendly and informed staff!
J. A.
Brilliant friendly chap
C. U.
Very helpful knew exactly what I wanted .
S. T.
Very friendly and helpful staff
K. T.
Helpful staff. Everything is located easily
A. V.
Good stuff for bike spare part
M. B.
Cant fault the staff competent and polite .
L. T.
Friendly helpful knowledgeable and quick.
N. N.
Great service.
D. K.
Very well organised
G. S.
Ok
J. F.
Will change wipers and bulbs.
P. J.
good service
W. L.
Always good service
t. l.
Helpful and friendly
R. N.
Great service from staff
M. R.
Not great.☹️
R. s.
Really helpful
D. F. M.
Service was Ok
K. P.
Excellent service
M. A. B.
Very friendly staff
M. S. F.
good service
A. O.
Went to buy some windscreen wipers- product finder tablets were not working so difficult to select the right product. Staff were friendly. Nice store layout and loads of parking available.
L. L.
Great staff gave me every thing i need to know and cheered my day up
K. Y.
J. M.
D. J.
L.
A. Z.
F. N.
S. P.
T. P.
S. E.
M. S.
J. F.
Q. S.
t. h.
p. h.
Y. Q.