Reviews of Euro Car Parts, Coventry. (Auto Glass Shop) in Coventry (Warwickshire).
Euro Car Parts, Coventry
cyan park, 2A, Phoenix Way, Coventry CV2 4QP, United Kingdom
Description
Information of Euro Car Parts, Coventry, Auto glass shop in Coventry (Warwickshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Euro Car Parts, Coventry
Sunday
10 am–4 pm
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–4 pm
Popular times
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Reviews of Euro Car Parts, Coventry
D. S.
Usually well stocked and you can get what you need, never had a problem with their service however there is nowhere to park, with their vans parked in the already small car park it leaves about 3 spaces which isn’t anywhere near enough for their level of custom, leaving their customers with 2 options; park on the road and get fined for double yellow parking (there is a camera outside so you WILL get caught) or park in one of the neighbouring places which also issue a £100 fine if caught parking there. For a Car Part shop which is only really accessible by car I think they need to move location or work out a parking deal with one of their neighbours.
S. H.
Excellent staff
Sometimes can send wrong parts but they are reliable and quick to sort the problem
Keep up the excellent work that you lot do
M. K.
Most of the time we'll stocked. Just a shame that the wait times and service times can be so slow. You can queue for 30 min to get to the desk then even if your order is click and collect, the collection wait out in the car park can be another 20 min. Also parking is a nightmare. The company vans take all the spaces leaving nowhere for customers to park
a. p.
Brilliant staff but so busy wish they had more staff to help, they are knowledgeable and do get things right most of the time
M. F. S.
Great customer service, they were very quick. I came to pick up a part ordered online. Great service
M.
Cheap car parts! Just avoid parking in other business location as you will receive fine for using their space.
D.
Cheap car parts here, only issue parking is very limited with fine warnings for parking on road so be careful. :)
E.
Great store discounts if you order online!!! Couldn't get any better
S. M.
Good shop, bit of a queue but it's expected. Limited parking
L.
At the moment, there is a click and collect option available. It was easy and fast to reserve online and collect from the shop.
A. K.
Great place to get parts, check out online before you go as they always have free discount codes on top of webpage in red bar. Always a que as they normally have only 1 person on the tills.
R. R.
Opened promptly and busy, checked online they had the part i required however going in (if you don't know full car spec) they ensure you have the correct part and measurements to fit your car. Lovley service and mu car is now quiet and running A1
S. P.
Honestly? I don't think they can manage a drinking session in a brew house.
They tried to deliver the order Thursday but no one was in; okay, that's fair enough. We'll deliver it Friday, we promise and we'll leave in X place if no one is in, as agreed. Nope, nothing.
Phoned Monday morning to ask again, where the delivery was. Errr don't worry, we'll deliver it today and leave it in X place as agreed again.
Tuesday evening... Where is the order??? We'll deliver it by midday tomorrow. Yeah I'm not holding my breath.
Edit - well it's nice to be wrong. 8:00 and the order is here. Well done for turning it round.
t.
Good for your stuff but parking is horrible and got a ticket for parking on lines
K.
Queue was quite long and waited about 20 minutes to get served, but managed to get what I needed
P. B.
Coventry branch has a small carpark that was full with there vans on a Sunday, liable to get a ticket if you use one of the other business's on site car parking as they use camera recognition. Queued for over 40min on Sunday to pick up pre ordered brake pads.
They do stock alot if parts at good prices.
N. H.
Very slow service, staff on counter showed no interest in moving at any pace even with customers queuing out the door. I ordered online for collection and live 3 miles away, it took the same time to drive there and back as it did to stand waiting to collect.
R. A.
Customer service was messed up . I rang for a collection but it wasn't in the shop ... what a nightmare. The part arrived a few days later at my house but I wasted Fuel to go and get it the first time .... 3 star
R. S.
Very good service affordable price
H. P.
Fast service, cheapest prices.
S.
Click and collect service is really good, might be busy now and again since it's probably one of the most used euro car parts in Coventry. So you might have a bit of a queue now and again.
People working on the floor are quite knowledgeable so don't be afraid to ask the for help or questions
a. S.
I was miss sold some brake disks: someone put the wrong discs in the box. I went there expecting problems because I couldn't find my receipt. But they were so helpful: more than helpful: i am so happy 🤗 thank you highly recommend..
K. G.
Very good experience today. It took less than 20 minutes to get sorted out with all round disks and pads for 2 cars at an amazing price. Very helpful guy who served me, all round very happy with today. Will definitely use again.
c. k.
Shopping with ecp can by very hit and miss. Service seems very under staffed, slow and ques are usually out the door. Orders have been messed about a few times but return process is easy and normally comes with discount on next order.
Not being able to apply Internet prices in store can be confusing for some and time consuming if you order online when in store then have to wait for them to see your order in store.
The staff can be temperamental with their friendliness but suppose everyone has bad days. But queries are met quickly in most cases.
Prices are usually pretty good, parking is easy and access for disabled customers is good.
A. H.
They are following social distancing rules of only 1 to 2 people in the shop at any time and no browsing. Therefore the queue outside was quite long and once getting to the counter with a pre order they do take a while to find the parts for you. It waa much cheaper than anywhere else for the part I needed though and was a painless experience.
M. Z.
Polite staff, clean store with covid compliant set up. Plenty of parking
S. v.
Nice job completed QED nice FRIENDLY welcome
M. S.
Had a problem with my car battery that was under warranty. I couldn't get to the branch so they brought me a replacement out within a couple of hours. Brilliant service from head office staff member I spoke to and Coventry branch for delivering a new battery to me so quickly. Every time I've used eurocarparts I had great service!
G. S.
The staff are always willing to help and give you the advice you need. The only reason I gave it 3 stars is because it always takes a while to get served, and that isn't because the staff are slow it's because they need more support as sometimes there's 6/7 people waiting and only 1 person at the til.
g. “. b.
The bad thing is parking!!!. If you park outside there are cameras and you get a £100 parking fine. They really need to do something about the parking!!!.
R. U.
Quite popular, so expect some delay getting served, but "hey ho" ordered online to get the best price and just headed over for pick up. Got exactly what I wanted, at a price I was willing to pay. Job done, even on a Sunday.
J. C.
Went in there and was delt with a very nice gentleman named Jon. We really hit it off. He took me out for dinner and it all went well from there. We have a great love life and its very quick to get car parts from you. Would recommended.
T. V.
Good prices in store, the website prices are a lot higher for some strange reason. Usually have most things in stock. Store is too small however, the counter only has 2 people on it at a time meaning there is always a long queue and wait before you get served
T. S.
Car park to small. Ended up with a£60.00 parking fine. just for a £15.00 pound purchase.wont be using again.
R. “.
Love Euro car parts, always cheaper with discount codes. If you pick up at the right time it is quite quick. Don't go at peak times can be quite a wait.
A. C.
Today, I got the right parts for my Peugeot car for a fair price. I would suggest that Euro Car Parts is probably the best car parts shop in Coventry.
J. E.
Cheap car parts, quick service and knowledgeable staff, I've only given four stars as it can get quite busy, click and collect is the best option to prevent queuing
h. q.
Mind the parking spaces can get £70 fine if parked other than eurocarpart's allocated parking spaces. Everything is not cheap always. Their discount code is actually a deception. They double the prices from market and offer you %age of discount online.
M. w.
Good service. Had the parts I needed. Parking is a struggle but a walk didn't hurt anyone.
J. M.
I’ve stopped going here now as the queue is always out the door. This was the case before Covid, now it’s even worse. I go to GSF on the other side of the carriage way, no queue. Shame as price, staff and service were good, just way undermanned on the desk
m. h.
Never have enough staff on the desk, most of them outside smoking whilst there is a very long queue of people waiting to collect parts.
S. O.
I got the parts I reserved but they forgot to order in one of the parts. Also the queue was very long, about 15 to 20 minutes before I spoke to somebody. The car park is small and it is almost taken up by their own cars.
R. M.
Quite possibly the best shopping experience of my life! Staff couldn't have done more to help when I ordered the wrong parts after not checking the fitment detail on the website properly... I would advise others to check the FITMENT DETAIL box on the website to avoid wasting their time as this place is very popular, I'd give them 20 stars if i could!
K. S.
Be prepared to wait. Service is slow due to long queues and only two members of staff serving when I went earlier today. Although staff are very polite and professional. I've found car part prices to be very competitive when a flash sale or offer is on, otherwise they appear to be over priced.
S. S.
When no one else had stock, euro car parts had loads! Quick and easy. Great price.
M.
I needed a new battery and cannot fault the service provided by Euro Car Parts; they were fantastic. I called on the phone and the gentleman that I spoke to was very helpful and made sure that I selected the correct part. He also advised me to place a click and collect order on the web site because it would be the cheapest way to buy the battery. When I got to the store, the man that served me double checked the new battery against my old one to make absolutely sure it would work and recycled the old part. I would definitely recommend Euro Car Parts Coventry.
M. t.
Always had a good service from these guys, good pricing on there budget range and excellent quality on there more expensive stuff. staff willing to go through the options with you. generally won't be beat on price. Also usually send you the right part first time!! and never had any warranty issues or returned items.
N. T.
Good people.. Quick customer service. The only thing I hate to stand outside and wait if you need to place your order or you waiting to pick it up! It's damn cold outside sometimes 😒
B. B.
Should give them one star more, but somehow they put my order on hold about half an hour,after reminder got it quickly with apologies,,,it happens.
W. A.
Excellent and fast service. The prices are appropriate. And you get the right parts for your car. I recommend experimenting
D. H.
Good prices and excellent customer services especially from the girl on the counter (Sarah) top service from her always had been and very cheerful and funny what I would say is she could do with some help as she does it all take orders goes out to pick them and brings them to the customers overall great place
Thank u Sarah for all ur help god help them if they ever lose u
P. C. A.
OK so i have been going here for some years now...
Positives:
Wide range of parts in stock and if not available they will have the required part with you for the next working day 9/10.
The general price of products is cheap compared to other retailers.
Open on Sundays!
Mon08:00am-06:00pm Tue08:00am-06:00pm Wed08:00am-06:00pm Thu08:00am-06:00pm Fri08:00am-06:00pm Sat08:00am-04:00pm Sun10:00am-04:00pm
Negatives:
Make sure you take you old car part with you or take a picture of your original with your phone and compare to the one you purchase as on a few occasions i have been supplied with the wrong part...
Be prepared to have a wait on your hands to be served in the store even if you reserve your item.
I think this is due to the store being slightly under staffed.
Any questions ask away :)
g. g.
Nice people but you a can que for a long time to get served
S. P.
Bought wipers after entering reg no, still got the wrong part. In the haste to fit it i damaged the part, before realising that part is not compatible. Cant return it now. However price was slightly better than anywhere else. Got the part quickly when i went for collection. Will choose halfords next time.
E. W. -. H. P. I. L.
Great service but always pre-order the parts you want and expect a queue at busy times. Staff are very good but not enough to cope with demand at times.
P. M.
Great store but need more people in front of house 20ish minutes I waited and there was only 2 people in front slow slow shop, very friendly though
l. m.
2 incidents in the last couple of years
1. given diesel cataclean instead of petrol
2.reserved online turned up and no parts available.
most of the time its ok
N. A.
They will go up and down to give you what you want
M. M.
CHEAPPPP car bits and bobs, always worth searching there site first and ordering on line, also look on carpartsforless as it's there sister sight and sometimes much cheaper.
A. H.
DON'T PARK ON DOUBLE YELLOW OR PART THEREOF - I went to the shop in July 19 and have just received (Oct 19) a Parking charge Ticket - £60 (£100 if not paid in 14 days!) reason for 4 stars is Euro Car Parts vehicles were taking up all the spaces - where are we to park??
M. C.
Super preais ok
D. T.
Have to watch their online ordering system - parts came and were wrong. They happily returned them though.
Could have done without the hassle though.
M. D.
Euro car parts shop is a wide known place.
Staff is ok and there is enough parking space. Always compare with other shops to get best value for money price.
C. N.
I place my order online, very easy to find the things you want, at the shop everything run smoothly, they get my stuff in couple of minutes. Top services.
s. P.
Only issue here yo be honest is the parking.
Unfortunately the company vans take up.most of the allocated parking. Otherwise great service
N. M.
One staff at tills long queue
L. H.
DONT PARK ON DOUBLE YELLOWS OR PART OF.. AUTOMATED CAMERA £60 FINE. F#####G ROBBIN C###S... Shop is very helpful and cheap enough.. Claim camera cocks are nothing to do with them so part in designated bays..
R. T.
Ordered starter and battery for my father, unfortunately the wrong battery had been supplied and even worse I had to come from rugby twice for it, all saved by Paul over the phone, who arranged for a home delivery and swap for the correct battery very good end to the experience
D. W.
Good car parts store, helpful staff.
Unfortunately big minus because they have very small car park and if you will park on other parking spot you will receive ticket with £100 fee :(
C. S.
Always good service, make sure you order online first and use any discount codes
M. R.
Great, but be incredibly careful where you park or even come to a stop, parking militia on the make for £100 'fines' if you don't park in a ECP bay.
T. G.
Good prices, waiting to be served, one wrong filter so need come back and replace the item so waiting again. Fast delivery when I have used them on ebay buying engine oil
S. S.
They had a good selection of parts with a variety of prices for fuel and air filter I wanted.. Drove past first time round as there is no sign from main road.
S. A.
I reserved an item online and when I got to the till I expected it to be waiting there. Not still in the warehouse while I had to wait for it to be picked. Not impressed. But good value.
H. P.
Good customer service eventhough there was a long queue when I went there...
A. M.
Good experience here with friendly staff. Clean and tidy.
C. P.
Good service but parking awful. £60 fine for half one tyre touching yellow lines. Will use leicester branch from now on.
R. B.
Always had good service,, often cheaper and quicker than main dealer, they do sell cheap parts which might not be as durable as the OE or name brand parts, but they will also sell you the high quality parts, you get what you pay for, if you know what you're doing you shouldn't have a problem with ECP.
J. C.
Busy and parking always a worry
M. M.
Friendly, helpful staff, had what I needed in stock at a good price.
E. J. C.
Eurocarparts are quick and convenient and often the best price when they have specific discount offers for regular serviceable parts.
S. S.
Excellent and efficient service. I'd had an injury to my arm and the lovely lady member of staff carried my purchases to my car for me which was such a great help.
k. g.
Good products and prices but VERY slow counter service due to usually only one person serving even when there's a long queue
D. B.
Too busy but never had problems with the stuff or with my orders. 👍🏻
s. w.
The lady serving was nice but the place was very untidy not dirty just messy alot of people waiting around for items parking was ridiculous doesn't help when the dont park there own vans properly the whole thing seemed very disorganised and didn't help with only one person serving
C. S.
They are great but certain people outside not wearing masks in the queue but service brilliant and cheap prices 👏
A. E.
Not impressed with the people going in there no masks close up confined space should be at least metre apart
S. R.
A little worried by parking and stopping restrictions by neighbouring units. Can't fault Euro car parts themselves
P. D.
Ordered parts online to collect later, took no more than a few minutes once I arrived.
Excellent service
b. t.
Eurocarpts do not give out parking fines!!!
The company next dorr have had them put in place to stop people using ther parking bays.
D. J.
I always have to wait for a long time for my order, which has been reserved online for a day beforehand. Either understaffed or unorganised.
k. s.
Very cheap prices I always go there to but for car x
A. G.
Good products but can take forever to get served as they always seem to be incredibly busy.
A. B.
Great parts at great prices , poor parking though
D. P.
Very quick service. Only did a quick click and collect. All ok.
N. V.
Watch out for parking! Other than that great staff and quick.
R. C.
Really fast reliable service for parts and great price with their codes for discounted parts
R. S.
Great place for car parts only negative was the 45min queue even when I and most other people had used click and collect.
R. S.
Good place to find your car parts. But I recommend you take a day off of you go there as you could be there for all day due to speed of service.
B. D.
Waiting time too long. Only one customer service guy there and it takes ages.
D. E.
Queues were terrible. Exchanging a part ordered online so I didnt have to go to the shop but still had to go as they sent wrong part
L. M.
Great service and prices.. the lady who served me was polite and knowledgable about the products sold
S. R.
Like to thank keith from customer service we phoned at 2.30 to sort out a return that had been going on for months this guy couldn't do enough to sort credit to the company all sorted thank you Keith
S. C.
Good car parts at good prices especially when they have promotions on.
M. T.
Buy on line first, use the online discount, or the will only charge full price.
M. P.
Long waiting time... only one person behind the till. Time wasted as you can buy easier in Halfords
H. j.
The two people on the shop front were extremely helpful and sorted me out on price as well as parts
S. D. M.
Great range, great service. Fantastic deals intermittently to if you can hold your order.
l. s.
No bad place for cheap car parts but waiting time for your order on site is a bit silly ☹️
r. g.
They were amazing - working through a queue of 12 customers on a Sunday morning.
L. S.
Service is great & prices are reasonable. Would rate this place 9 out 10. For advice on parts.
C. T.
Be prepared 1 in 1 out wear a mask then you wait outside for parts covid safe and secure
D. M.
You can get any car parts here and online discount as well
T.
Great place to get car parts. They have online discounts very often and mostly generous.
T. M.
Good prices and a healthy number of options for the parts, but they can definitely improve on the customer service...
L. F.
Great choice in parts but service could do with being a little more customer friendly
A.
Great service.
A. M.
Only problem was the poor girl behind counter was on her own and rushed off her feet , understaffed counter, otherwise fine
C.
Grate place to get all your car parts and a lot cheaper then halfords customer service is grate very nice staff and very helpful would recommend anyone needing parts to go there
A. F.
It's ok.. Parking can be a nightmare. Don't park next door as you get a fine. Service is slow.
g. t.
Stuffs good. Wait long. Order for click and collect . Wait ages
J. S. C.
Usless never get the right parts and you go about 3 times for the correct part even after you put the reg in never have an issue with other car parts places
D. R.
every time helpful staff, friendly attitude, if u are a regular, may have a discount sometimes. will use again and again
D. P.
Always friendly service, and great prices. What more could you ask for?
S. L.
Good service, but best to order online and save money,
D. M.
Very busy helpful staff very knowledgeable great discount today
P. W.
Cheap parts but staff haven't got a clue about what they sell, do your homework first.
Never enough staff on duty and long queue times.
E. A.
A simple call and with a added winter discount.
Part collected the next day . VERY HAPPY
R. H.
Get parts wrong often.. But parts are very cheap. Good qaulity parts and when parts are wrong staff are very helpful.
a. m.
Watch out FOR PARKING CAMERAS 📷 OUTSIDE THEY WILL SCAM YOU DONT PARK ON LINES ETC
e.
Ok price's Really bad service, long waiting times even if we were 3 clients on store
K. K.
Okay place to buy what you need and staff and very help and informative about what you need for the correct car part
M. D.
Staff are really friendly and helpful
D. R.
I work there so I am there all the time. Its great also check it out online
D. D.
Always friendly staff will order your parts if not in stock great place
W. H.
Great customer service from staff member called jack. Good asset to the company
B. B.
They have very good discounts in weekend if you buy online but you have to wait too long at the shop queue
K. S.
Good service, but waiting time to be served should be improved ASAP
S. F.
Parking nightmare and if you park in the wrong place you get a hefty fine
A. B.
Not too bad a location. Staff generally friendly and plenty of parking
K. H.
Good products at a reasonable price and friendly staff
j. c.
Excellant service quality parts best price around .
S. S. (.
Parking is visible now. Welldone ECP for putting up gates to make it clear.
P. M.
Very nice and helpful lady I found at the desk serving me lot of info thanks eurocarparts.
A. M.
Great staff excellent customer service unbeatable prices.
R. J.
Its cheap priced hard to park and long ques
R. M.
Good place for parts
E. P.
Open on a Sunday! Had the parts I desperately needed.
D. W.
well-equipped shop and professional service, but a long waiting time in the queue
J.
Great service and the best prices online discounts
k. m.
Busy euro part store
5-10min waiting for parts
M. J.
Good cheap parts recommend this place if you are looking for car parts.
F. B.
It's Saturday before I picked up the parts...good service
M.
Always on time and can get pretty much anything you need.
D. A.
Very helpful and i got lost on way, and they held on the phone for and directed me so big thank you
t. g.
Had the part I needed, but staff don't seem to move much, I saw people put off by the que
s. n.
Long cues but always helpful
E. W.
Good people there...nice easy delivery.
G. M.
Great place, friendly knowledgable staff. Good experience. I will be back.
M. T.
Really great customer service will recommend definitely.
g. h.
Had what we needed and very friendly
M. F.
Ace pleasant staff and very helpful service.
C. B.
Friendly staff but leave plenty of time, the queue was out in the car park.
n. m.
Good and competitive pricing excellent service
l. h.
Great service provides definitely will be coming back.
k. m.
Cheap friendly good opening times
D. P.
Good prices though always a wait at counter.
C. E. L.
Fantastic friendly customer service from Sarah and her colleague will be shopping here again
M. b.
Awesome customer service wicked prices 👌👌
C.
Super friendly and helpful counter staff
A. K.
Gets parts on time, but closes too early
d. s.
Worth with 50% discount not all parts online matches, takes too long to be served.
U. A.
Google put a button on here where you can import details straight in to contact ie phone number address you know what I mean.
W. N.
Always helpful staff.
Very good prices.
C.
Always cheap, always helpful always go there. 35% off at the moment too, bargain
P. T.
Really cheap compared to other shops. The only thing is that there is long queues.
H. t. I. A.
Very helpful staff are very friendly and prices are amazing.
R. B.
Great service allways reserve for best prices
A. G.
Helpful staff, quick service and cheap parts. Thank you
W. M.
Parking fine for 6 minutes parking out of bay.
S. b.
Great place for car parts very good prices.
B. P.
Pickup is a pain due to queuing to be served. Prices are good
R. M.
Superb car spares pave with friendly helpful staff.
S. N.
Very helpful and cheaper than other places
M. I.
Great place for car part's
S. K.
Good shop. Nice costumer service.
J. A.
Could do with more parking spaces but otherwise good.
W. f.
Can get most parts for your car, not much parking tho.
m. k.
Affordable branded items. I quite like purchasing car part from here.
E. T.
Great prices ,long queue at times .
L. k. s.
Didn't realise that click and collect meant standing in a queue for 35 minutes.
S. P.
Queue is always massive. Takes ages due to multinational customers....gets tiring
c. t.
Car parts place does it need any more explanation. Order online for discount though
M. R.
Good prices. Many of parts for your car.
M. M.
Very nice and friendly staff
i. s.
Good for car parts 👍
t. a.
Fantastic always has good offers on no1 place
A. S.
Very busy but great service 😊
A. E.
Very helpful and friendly. good value and service
R. R.
Very well
D. B.
Part ordered and collected within 10 minutes.
A. D.
Unfortunately we have to pay cash , because the machine does not work!
F. K.
Always a queue. I don't know they're so slow
M. D.
Best option around Cov.
K. B.
Very busy with a queue of 12 or so waiting to be served.
P. J.
Slow but once you are on counter you will be served well
B. c. W. M.
Great place to buy cheap car parts
V. A.
Cheap only on sale. Every time Long waiting in que.
A. P.
Every time quick service in high quality
A. H.
Very good
T. W.
Virtually always have what you need in stock.
J. C.
Very knowledge about all the car parts
P. V.
Verry busy but brilliant service.
M. S. H.
Excellent service very good price
J. S.
great service and quality products
K. D.
Great service friendly staff
J. D.
Great place for all your car needs
P. B.
Cheap parts but always a cue lately
A. A.
Really fast service and helpfull staff
D. W.
Quick service, decent prices
M. P.
Genuine parts and helpful staff at great prices
J. N.
Nice people, good social distancing measures
P. S.
Always takes ages to get served.
M. B.
Great prices. Good service
D. B.
Great staff always ready to help you
N. W.
Only downside is tye queue is always to the door
E. “. E. D.
Best to check on their website beforehand
N. R.
Got what I wanted at a good price.
D. g.
Easy ordering and pickup
A. .. A.
Customer service perfect
B. J.
Always good
P. K.
Good but less parking spaces
M. A.
Helpful shop
T. T.
Staff always polite and very helpful
A. A.
Long time wait my price 😑😶
K. a.
Only two people serving and very slow