Reviews of Halfords - Gloucester. (Auto Glass Shop) in Gloucester (Gloucestershire).
Halfords - Gloucester
210 Eastern Ave, Gloucester GL4 4LP, United Kingdom
Description
Information of Halfords - Gloucester, Auto glass shop in Gloucester (Gloucestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords - Gloucester
Popular times
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Reviews of Halfords - Gloucester
J. v.
I visited the Gloucester store today to get bulbs fitted. I was offered a free vehicle health check The staff were very friendly and helpful. And as I am dumb when it comes to topping up fluids etc Mike Even showed me how to top up coolant etc! Great service Guys. I will prob use for my next service /Mot
P. V.
Excellent customer service supplying and fitting a dashcam. Arranged at a time of my convenience over the phone and fitted by Joe, who was knowledgeable, helpful and courteous. Very tidy job and took us through how it works when completed. A shame that my phone calls were directed to a call centre and have to be returned. Company management should just let the branch staff deal with the customers as they know them and the business better.
a. v.
My wife took her car to halfords to get a bulb replaced on the car. Halfords provided a free check on the vehicle and replaced the bulb for a reasonable fee. The staff were very polite and helpful, we will definitely be using this service again. Thank you.
K. W.
Such friendly and polite staff. I had an issue with my car and the auto mechanic spent more time than he needed to to make sure I was satisfied. The whole experience was great and I'd recommend Halfords.
J. B.
I popped into Halfords this morning and as I went to speak to Lucy, at reception, I had an awful coughing fit with a few sneezes thrown in for good measure. She was SO patient with me and concerned. She gave me a bottle of chilled water and some paper to dab my eyes. Then smiley Joe came out and fitted my front windscreen wiper for me. All in all, a fabulous experience instead of the humiliation it could have been. Well done to Lucy and Joe.
D. P.
Rarely do I write a review, but I have been very impressed with Gloucester Halfords. Ordered a tow bar bike rack online for collection. The very helpful staff informed me that I could get an extra 20% off if I bought a cheap kids balance bike. The staff initiated a refund for the difference and I also have a balance bike towards my son's Christmas. Initially the refund didn't go through as expected but after a short chat with customer services, refund was completed on the same day. They clearly care about customer service.
H. N.
Excellent service at the Gloucester branch Maybe not the cheapest compared to say buying online but the knowledgeable, friendly and helpful staff and selection of products that you can physically see outweighs this. Used the fitting service and was helped by Mike who was fantastic. Quick and easy service and not badly priced with the added bonus that it saved me a job! Plus given a free car check which was a lovely addition.
J. W.
I used click and collect for a cycle accessory on the understanding that at the store I could use my discount card even though I had paid for it online. Adam went that extra mile to explain company policy and the voucher procedure. Even when there was an issue with the app he was there to help. 1st class customer service. Cannot fault online ordering it was at the store next morning.
D. B.
I popped in yesterday to look for a shock pump which had just sold out, but the super helpful Sam jumped over to the bike service centre to see if there was one available to pump up my rear shock, the only one available was one of their techs (Dale) own personal one which he let us use. Being in the service industry myself, I can only say what a breath of fresh air (no pun intended) it is for someone to just help like that with such ease - Halfords, these lads are obviously customer focused and in an industry where customer service isn't always at the forefront as such, they should be valued well and their customer-centric approach celebrated within the business. Great job lads, your help allows me to pedal with my daughter this weekend!
A. L.
Discussed upgrade light bulbs for a classic car. Store assistant was very knowledgeable and understood my requirements, recomending bulbs from the Halfords advanced range giving direct replacement, improved performance, no increase in power consumption, retain original appearance and be road legal.
D. R.
Updated: Below is a pic of the man that restored my faith. His name is Ben. He is from Halfords Gloucester. He was brilliant, he listened, he acted and then further advised. Take a bow 'Sir Ben'. Yes, the pedal fell off, which is not great, or safe, but the crank issue was not as it appeared in the original images. The ability for a client to share pics of the problem with the technical team would have made this a 10min interaction and not a 2 day issue & 10 phone calls later. The call centre staff member that incorrectly booked the support appointment, really escalated this issue and should be better trained. -Original Post: Purchased an e-bike for my daughter for Uni, the first time she takes it out the pedal falls off and it looks like the entire crank shaft assembly is loose. Can't believe that these bike builds are not quality controlled. Very unsafe. We have tried for two days to get a booking to get it looked at in Exeter and after having one confirmed it appears the call centre staff have booked the wrong store (in a different city) on the wrong day. I have tried to share the photos of the issue to the Exeter store, but they advise they have no way to receive them. Maybe they can see them on here.
Poor quality product, poor workmanship, poor aftersales service.Very disappointing!
L. B.
Visited the shop recently. Received great customer service, from entering the shop, making my purchase and having windscreen wipers fitted. Battery and lights etc were checked for free.
J. H.
Friendly, knowledgeable staff. Almost EVERYTHING you'll ever need for cars and bikes under one roof. Their fitting service is brilliant too.
C. L.
Great guys at the Gloucester branch. I puchased a 2m roof box. Didn't have to wait long at all. All COVID safefy measures observed. One of the guys offered to help lift the roof box on to the roof with me, which was a kind gesture. Well done.
N. W.
Took my car for winter check. Mike went above and beyond to help me, did a thorough job and fitted everything I needed promptly. Excellent service
L. H.
Easy to find bulbs/wiper blades etc, just enter your reg into the tablets in store or use the website. Also a large selection of bikes/tools/accessories and more. Staff are also really helpful, fitting is useful especially for bulbs. Fitters are friendly and in my experience knowledgeable and will on most occasions will give you pointers on how to fit the bulb your self I'm the future.
S. H.
Online and telephone experience all excellent but found store disorganised and chaotic, not enough staff for number of customers. I’ve left 5 stars though as they did come good and fitted the battery I ordered online with fitting charge refunded. Not easy on an unfamiliar vehicle to the lad who did the job, he listened and hoped furthered he knowledge on the querky Land Rover Defender and was very careful doing the job so overall staff are very good but it needs more of them.
f. r.
Visited Halfords Eastern Ave Gloucester today and was informed about Halfords winter car health check. Brilliant all round service.
Car battery replaced and fitted there and then.
Left feeling very happy, and confident with the results of my cars health check.
M. A.
Had a dash cam fitted as I wanted the cable hidden. It was a smooth, efficient and very professional experience.
N. P.
I brought my bike for repair to the Gloucester branch. Joey (the sales assistant) assessed the damage, quoted for the job and explained what needs to be done. He showed me the products available in the store and took the time to explain what I need for the repair. He was very knowledgeable, helpful and attentive. Very good customer service! I would highly recommend this service to my friends and colleagues.
T. G.
Paid for a replacement bulb, selected based on their in-store lookup, it was the incorrect item. Fortunately I'd paid for it to be fitted so found out fairly soon and managed to get the right one. If I'd taken it to fit myself I'd have been a little upset.
T. L.
Fantastic Customer service Mike
Went above and beyond to help us
Went to have my brakes light fixed
He done them and then told us about the free
Winter check which he did for us Explained
What we needed to do then sent us an email
Really lovely guy thanks again Mike
R. K.
Went to pick up a new part for my bike as it was supposed to be arriving by end of January but have now been told it will be end off February. I don't mind but only found out because I went to the store to ask them about it and they told me. Communication needs to improve.
T. F.
This is the 2nd time I needed to go to the store. The staff are always very knowledgeable and helpful. I would like to say particular thanks to the gents that changed my light bulb (not easy to access), for the car check, and topping up my engine oil.
M. H.
Halfords Gloucester was able to get everything I needed. Lucy was on til really friendly and efficient. Ryan and Hallam done a 10 point check on my car and fitted wipers quick and friendly. Will use again.
L. L.
Such friendly, helpful staff. James in particular was so helpful when I turned up with a tire pressure issue. They did the complementary 10 point check and were just fab! Thanks Halfords!
K. H.
I recently purchased a Sat Nav at Halfords. I found the staff to be very knowledgeable and friendly as they helped me pick one out. I had the Sat Nav fitted to my car by Halfords and found the technician to be friendly, efficient and very good at what he was doing. Once fitted he gave me a very helpful guide around the functionality of the Sat Nav which I thought was great.
M. R.
Fast and friendly service, the store is very clean, welcoming and very well laid out. I could browse all day, a wide variety of goods on offer.
S. T.
Both Mike and Ben, provided a quick and efficient service when replacing my car bulbs. Would highly recommend
M. P.
The best place to be when you want to buy a bike. The people there are just so helpfull !
Thank you, Joey !
J. A.
Always helpful on the bike counter. Go aboive and beyond. A good (collective) sense of humour too. Nice of chaps ;-)
J. H.
We went into Halfords in Gloucester to see the prices of car roof bars and roof boxes for our car. Mike was the chap who was working at the time who we asked for some advice. he was so helpful and patient, he then started to get a queue, but he didn't rush us as we couldn't decide which bars and roof box to have. We asked if they could fix the bar today, and the other chap organised to fix it straight after the job he was doing on another car, everyone was so helpful and friendly. thanks very much guys.
C. D.
I have used Halfords on several occasions for servicing and MOT of my car and the wife's car. They have always been polite efficient and less expensive than the small garage I used just over four years ago. I wouldn't consider going anywhere else for work on my our cars and would highly recommend them.
H. S.
Went in for advice on which stereo to get. Hal offered vast amounts of knowledge and patience when talking me through each model. Great Customer Service.
R. W. (.
Store layout bit user unfriendly when it's busy due to tills being toward centre of the store however would be pleasant for when it's quiet. The isles are narrow in some areas compared to other stores.
Store was well stocked on the most part. Only few items of Auto Finnesse not on the shelf. Staff were friendly and did work well together to lower the queue. Car cleaning has really improved in Halfords over the years.
O. T.
I'd definitely recommend! I ordered a new battery for my car to be fitted through Halfords. I accidentally selected the wrong date and time, so I called up their customer service and asked them to change it. Unfortunately, they didn't turn up on the amended date. I called up their team and spoke to Neil, who looked into the issue. He was very open and took ownership of the error on behalf of another colleague and offered a satisfactory reimbursement for the inconvenience. The Fitter, Mike, called ahead of the fitting/delivery time to see if we wanted to have it fitted earlier as he was available. He was still happy to wait until the booked time but it was a good service to ring ahead and offer the option.
L. M.
Very happy with staff and products for sale in shop. Bikes are very cheap and staff very informative and knowledgeable. Would recommend shop
D. M. A.
Went to get some screen fluid today, had the car checked over, bulb changed, rear windscreen wiper ordered, with great customer service, including a windscreen fluid fill up too.
Summer Car Check £10 with Hallam .. Perfect job!!
D. M.
The staff at my Gloucester branch are always courteous, polite and professional, nothing is too much trouble, even for an inquisitive customer like me, questions always answered without fail, i drive a few miles further than a competitor shop because The Halfords Staff and branch are reassuring, Many Thanks Guys.
T. W.
Needed oil top up for my car and popped in to see if this could be done. No waiting and carried out straight away by a lovely helpful technician. Thank you so much. Will definitely use again and recommend highly.
M. S.
Really helpful staff. They know what they are doing and treat you in the best manner they can. Worth a visit.
G. B. (.
Needed to buy a car battery, parked in the Halfords main car park and not the 'wefit' car park. All members of staff were helpful. Paid for the battery and the fitting service. Did have to wait 30mins due to it being quite busy, but Mike and Kate whom fitted the battery were done in the 15 mins stated on the website. Really happy with the level of customer service.
b. f.
Mike and James were a great help. Mike even gave me some advice about my car which has been great to know. Would highly recommend
S. O.
Absolutely outstanding service, particularly Garth who was both attentive and professional. Managed to both drop off my bike and collect it the same day. Top service!
A. L.
Sales assistant was welcoming and friendly. An exemplary attitude in one so young who seemed to enjoy her job and take pride in doing it well.
She double checked the product brought out from the warehouse, and called for a replacement when realising that it didn't match the order. This attention to detail saved me a return visit and a product that would have been no use to me. Thank you.
J. M.
A dedicated team of professionals who work hard to keep get bikes on the road. They are knowledgeable and passionate about the work they do; always approachable and ready to share their wisdom. Thanks guys, much appreciated in these challenging times.
L. G.
Great service when having my car battery fitted, got given good advice and I'd like to thank Mike, Ben and Danny on making the visit to Halfords quick and easy.
j. G.
Was greeted on entrance, and a lovely young man Warren helped me choose the right bike for my needs. I look forward to picking up my new electric bike .
R. D.
Small Halfords but a great range of products in store. Easy to order on line and pick up usually after an hour. Plenty of free parking and very easy to find on the main road.
P. D.
Thank you Mike for your amazing service today - you were friendly and helpful, sorting the problem with my brake light and keeping me informed throughout.
A credit to your store!
C. P.
I would like to say a massive thank you to Ben at the Eastern avenue store. Ben was very patient, understanding and helpful. He removed our current baby car seat and replaced and installed our new one. Thank you again, Charlotte.
D. C.
Having visited Halfords in Gloucester found the team there to be very professional and very knowledgeable about electric bikes I went there with my daughter to purchase an electric bike and and they were very helpful in helping us make a decision I would recommend them.
L. A.
The store is always clean, sensibly laid out, the staff have been nothing but helpful and pleasant. The tools and equipment are of good quality by my standards. Halfords represent what I think is good value for money, especially when they run there promotions. Would recommend.
F.
both members of staff were polite, helpful and kind when I was trialling 2 e-bikes on Sunday morning.
r. p.
Was ok but waiting time 2 get bike fixed is a bit long but other wise fine
J. W.
Great friendly service
Signed up with my Email and vehicle reg a £10 voucher on route to which
I can spend online
Cheers Halfords
A. S.
Excellent service in store and outside in appalling weather where new wiper blades were installed quickly and efficiently. Thank you Halfords!
J. D.
Fantastic, efficient team at Halfords Gloucester: a warm welcome and a knowledgeable team awaits. Thanks so much for your help today.
D. O.
Really helpful and audio was fitted within an hour, then a quick guide was given to the operation which was just as well as the guidebook was useless.
p. h. (.
Great service….it’s the first time I’ve really had a good look around at prices has I usually shop on eBay. Have a look yourselves you might like me be shocked at how close there prices are and with Halfords you don’t need to wait for delivery…..
D. W.
For car spares they are always there in an emergency. Good range and efficient service.
J. W.
Great selection of products good range of car polishes good prices.
G. W.
Absolutely amazing service!!!! Very helpful and knowledgeable in selecting a bike for my son. Would be great however to be informed on after service once a purchase is done and warranty. Overall great experience
Warren and his colleague( didn't catch his name) were very helpful! Thank you so much
L. M.
Found exactly what I wanted online, good price, ordered in evening, ready for collection 8 am next morning. Helpful staff.
M. G.
Called in to book an air con re-gas, the lady on the till contacted a team member from the workshop, and they offered to do it immediately which was great. Drove away 15 min later all done and paid for….. feeling a lot cooler on a very hot day.😎
P. P.
Great staff, quick service. Smooth collection, and sweets for sale at the front is a nice touch.
A. W.
I can always find what I need at halfords. To take care of my car, I always choose this store! All things are of a high standard. The important thing is that they service the bike and car. It makes me feel safe on the road shop staff is very friendly and helpful !! They will always advise you well !! My passion is also riding a bike. Just today I picked up my new bike. I'm happy with the transaction !! One of the service staff also advised me on what security to buy and I got promotions. I was also offered an annual bike service, which I am very happy with !! I'm glad everything is in one place !! I highly recommend this store! I am sure that I will visit this place more than once !!
J. M.
I went into store for advice on dash cams having had 2 non fault car accidents last year. Danny the guy I spoke to was extremely helpful and and showed me all available options and his advice was very helpful.
I booked to have it fitted a couple of days later and again received good service from James B who fitted it. All in all a very good experience.
T. B.
Helpful staff who checked my vehicle and changed my headlight bulbs quickly and without bother.
m. d.
After a very brief resume and a search I found exactly the item I required, with a little friendly help from a store attendant, who stopped his shelf re-filling to direct me.
At the till, the young lady till operator was a charming helpful person who brightened my day with her chat and her attention to detail.
Many thanks.
J. C.
We had booked in for a slot to pick up our electric bike which had been built. We were served by Ryan, who was very knowledgeable and answered all our questions confidently. We also purchased several accessories and Ryan was very helpful in making our decisions. All in all a very pleasant experience!
R.
Easy shopping experience, hygiene measures are good and easily accessible and staff and customers were all wearing masks which is a relief still. Came in to get a few odds and ends for my jag and have a browse and staff were helpful at pointing me in the right direction.
g. S.
Extremely helpful staff. Initially a bit annoyed at having to wait, even though I had an allotted collection time, the staff were ensuring that all the customers they were serving, had everything they needed and were happy with their purchase. In my case, the member of staff serving me spent nearly half an hour sorting my order and ensuring the bike |I had for my grandson was thoroughly suitable
A. P.
I have used Halfords, Eastern Avenue, Gloucester not only for parts, tools, accessories and cleaning and repair products but my son will only use their garage at the rear of the building for work on his Renault. The staff there are brilliant beyond words. They have always got the time to offer help and advice and if they do not have the item you need in stock, they will arrange for it to be delivered-Brilliant service.
P. B.
Friendly helpful service. Got what I needed and was back on my way home in good time.
G. B.
Found a suitable replacement for a boat battery at a reasonable price. Staff were very helpful.
E. M.
Very helpful with my query on getting a new sound system. They weren't able to complete my sale today as need to see if there is a part on Monday. But happy with the service.
P. C.
Great range of products, very helpful friendly staff google page easy to navigate, parts arrived in good time
N. W. (.
Seems to stock a decent selection of car and bicycle related stuff at usually competitive prices.
As it's local I know I can usually pop in for wipers or bulbs same day as opposed to waiting for delivery or going to a motor factor's.
No real complaints although outside always seems to look a real mess with litter etc which is a shame.
G. G.
Considering it was really busy, the staff were excellent. They were very patient and kept their cool considering there were lots of customers. They were knowledgeable and professional when I was looking for a new bike and accessories. I came out with everything I needed apart from just one thing! Which they ordered in for me.
R. C.
Came in to store of collect a new bike for my Grandson, not in stock even though the website said it was. Grandson very disappointed! Ordered the bike, interestingly the delivery when booked in store was quicker that if I had ordered via click and collect.
Bike arrived on time, all ok Grandson very happy. Staff in store were helpful, but I think the website information regarding stock availability should be better and reflect what is actually in store.
P. C.
Fantastic service and great products! Ben was amazing he exceeded my expectations in regard to customer service. Thank you Ben!
S. W.
Mike did our winter health check, was very friendly and knowledgeable, massive credit to the company, thanks Mike :)
s. j.
2 visits in 2 days, first to replace headlight bulb and second to have roof bars and top box fitted. Both were carried out with knowledgeable young lads who were friendly and efficient. Highly recommend this store.
T. B.
I went in for bike parts which were all on the shelf. I saw a mountain bike I liked and was prepared to order one and wait a week or so, was pleasantly surprised to find that one was available boxed up in in the store. I took this home and built it myself and I am very pleased with the bike.
In all well worth the visit and top marks to the staff in the store who were very helpful.
T. W.
Great place for most of you car needs! Very quick, efficient, and friendly staff. 5/5
J. L.
Called in for bulbs.. hassle free no pressure from staff.. got what I needed.. easy checkout and on my way.. perfect.. just the way it should be.. cheers guys.. great job.. 👍
F. H.
I was really pleasantly suprised when I visited the store on 18th July, I went handed with a list of things to get from hubby which included a Ford paint code (turned out to be wrong). Unfortunately the paint code guides didn't have all the cars and paint codes so I wasn't sure if the white I picked up was the right one....and no body wants an unintentional two tone car! I went to the desk and paid for my other items but asked for some clarification if the paint I picked up was the right one, the lady in the till could not have been more helpful, she checked for me and even provided me with a piece of paper and pen to go and check the plaques in the car which should indicate the paint code. I ended up taking photos of these plaques because none indicated the paint code that was obvious! So I went back in returning the paper and pen and armed with the photos......we were still a bit puzzled and the lady on the till next to us helped....got her mobile phone and check somewhere else and managed to find the right code (it was the one I'd picked up!). I was so relieved and impressed with the customer service of Katie and Sue! Thank you again x
A. D.
Excellent friendly service. Staff very knowledgeable regarding bikes. Previously has headlight car bulbs fitted and these were done very well - would recommend this branch.
A. C.
Very nice store. Well organized and happy to help. Really great experience!
E. D.
Found my shopping experience at halfords Gloucester to be quite pleasant. Found items i needed at a reasonable price. Shop seems to stock most items needed motoring wise.
A. P.
Excellent experience at Halfords in Gloucester at the weekend. As I popped in to buy a bike bell & book a free winter health check for my car. And I was pleasantly surprised when I was advised that the winter health check could be done now, which was really helpful. And by the time I had looked at the bike bells & purchased one, my car winter check had almost been done!
I. W.
Great service, expert advice great experience will definitely go back again
G. B.
Quick and easy to get what I wanted, staff were pleasant and store is always well stocked and clean
B. M.
The service I received & the work that was carried out on my visit from James & Mike was first class Well Done Guys
D. W.
Very helpful with a problem I had with fittings for my rear wiper that I can't get anywhere. The staff were friendly and answered questions confidently.
L. M.
Popped into to look at bikes for husband. Staff friendly and helpful. Correct, and appropriate social distancing rules in place. Good value product purchased and made ready within 90 minutes
R. W.
16/12/20(date of visit) I am extremely satisfied with the service I was provided. Thank you to the team member who took plenty of time to explain aspects of the product before my purchase (I didnt feel pushed into the sale) and to the installer for a clean job and the informative rundown of use. Both very knowledgeable, relaxed and nothing was too much trouble.
K. E. S.
We had a brilliant experience in this Halfords. The young lady at reception was quick, thoughtful and effective as was the young man who fitted the battery. Very impressed with the service.
R. B.
Very helpful and friendly staff at the Gloucester store. Straight forward purchase and collection
M. C.
Halfords is a well run company who offers a range of products and services, so whether you want a new cycle and accessories, or parts fitted to your car such as bulbs and batteries without needing to book in advance, this is the place to go.
They also have Auto Centres with highly trained mechanics for major repairs and MOTs. etc, and because they have a reputation to keep you can be sure the quality of work is excellent.
I recommend Halfords for all motoring and cycle related services and use them frequently. The staff are always friendly and efficient and that's important these days.
S. L.
Great service recently when buying lights for bike. Staff member really helpful, knew his stuff and gave extra information about the products and their performance range. Also very helpful in looking up information about another product which wasn't in store.
W. J.
I often come to Halfords in Gloucester for bike accessories always good quality.
C. F.
Managed to change bulbs on my very awkward Renault Megane and made it look easy. Friendly knowledgeable staff, will be going there in future for other purchases. Open on a Sunday which was a godsend.
N. R.
Thank you to Kieren who went over and above to help us get the perfect bike from ‘Santa’
T. B.
I had an N552GW Dash Cam installed at Halfords last week. The guy who installed it (Jimbo) could not have been more helpful. I actually saw him installing the kit and was impressed with the skill, speed and care taken during the installation in my new car. He also took time to explain how to operate the cam once installed. Excellent service.
N. H.
On a recent visit to Halfords in Gloucester during these very different and difficult times, I was very impressed with the way that the store were dealing with the situation. Everything was clearly marked for the customers wellbeing and safety of the staff. On arriving at the bike section I found a very helpful guy who had no problem in sharing his knowledge on what I needed to know about purchasing the correct bike.
C. J.
Holly fitted a new rear number plate for me today, she was so kind, happy and friendly and dealt with an awkward and rude customer so well! 100% recommend!
R. W.
I dropped into Halfords on a Saturday after cycling 30 miles of my Lands End to John O Groats trip on 3 years after my rear ca snapped.
The nipple was caught in the shifter so I couldn't fix it myself.
Ben, the cycle store manager sorted it out between serving other customers. He didnt have to do that and really went over and above.
He literally saved the trip I've been planned for 2 years.
N. B.
Some cars can be difficult to fit with replacement light bulbs. Why struggle with skinned knuckles and other frustrations when Halfords can fit the item without fuss? Admit when you are not the expert and let a trained person do it. A small additional cost results in a stress free experience.
S. W.
An easy experience, full range of products , it's a 1 stop shop for all your motoring needs.
J. J.
Nice store but whilst my Mum got an installation of a car seat for her grandchildren which clearly wasn’t suitable (as it’s hard to tell online which is why she went to the store). Holly fitted it incorrectly/ took a lot of effort and strength to put in and said “it’s too hard to change” was very dismissive when my Mum said she wouldn’t be able to do that if she needed to remove it. My Mum said that wouldn’t work for her and she wanted to choose another one and was told my Holly she wasn’t entitled to a refund as “she had chosen it” and made her leave. My Mum tried to contest this but was shot down. We had to travel a 40 mile round trip to the branch to sort this out in person and get the correct car seat as Holly was so rude and clearly doesn’t know how to treat others. The other members of staff on our return were very helpful and ensured we had our needs met correctly. Shame one bad apple spoiled our experience.
E. R.
I'm a mature lady who went for cycle tyres. I was given time to browse then help was offered. The staff member was excellent and showed respect and care. Yet not condescending. Well done Gloucester.
D. K.
Ordered some redex fuel system cleaner fory car online and popped in to collect. Signage directing me to the collection point was clear, and service time was okay considering covid-19 and the social distancing measures. Would order from them again.
L. J.
Popped in to get my sidelamps replaced and took up the offer of a WeCheck. Service was great from both the young lady behind the till even though she misspelt my name, and the young man who did the check.
j. p.
Bought a new bike and accessories from efficient and well informed friendly staff at competitive prices
N. H.
Staff at the store are friendly, knowledgeable and helpful. I like the fact that they encourage new cyclists rather than make them feel inferior. Would definitely recommend this store and would recommend Halford’s own bike brand ‘Carerra’.
P. M.
All good very help full staff THANK YOU :-)
P. D.
The guy that served me was a true ambassador for the business. He was friendly, prompt, helpful, honest and a good people person. He did everything he could to ensure we managed to purchase the bikes our kids wanted and let us buy the display model just in case orders couldn't be filled with Covid restrictions.
R. D.
Online ordering was easy for the click and collect service. Got to store, Covid secure and proficient. Staff were well presented, masked and responsible. My order was ready for me to collect in less than a minute of entering. Only down side was that the order they picked was wrong!! I shall try to make do with what I have been given, it was 3 items for patching up my car exhaust. The GUM GUM paste was correct, and the GUM GUM bandage, but the sleeve with the jubilee clip was the wrong one, and I haven't had time or chance to take it back so am going to try and fit it over the weekend....
P. W.
Required an urgent product for my car. Was unsure if Halfords would be open during current 'lockdown'. I googled the product/Halfords and found it was available for either home delivery or click & collect. Home delivery took too long for my requirements and so I opted for click & collect. The procedure was easy, user friendly & very quick. Within minutes I had selected my product, paid for it on-line and had an on-line order number for me to collect from my local store. The following morning I attended the store, was greeted by efficient staff who processed by click & collect order within minutes. I also had a question on the product that I was purchasing and before I could reach for my glasses in order to read the instructions, one of the team explained things to me - which showed not only that they care about customers but also that they had good product knowledge too. Very impressed !!!!
S. W.
Excellent customer service fitting my reversing blub.
M. C.
Great service and had just what I needed. So with bicycle services, ample parking and a wide range of car products it made my journey from Ross On Wye a worthwhile trip. Also nice that there was adequte till service to ensure once you had found your product you were on your way almost immedietly.
R. H.
collected my new E bike. I was really looking forward to it and was met with a relaxed and professional attitude. The bike was ready and waiting and there was time and help to make sure I had all the extras I needed and they fitted the mud guards and rack while I waited. Thanks!
S. F.
A visit to Halfords to pick up a few items for my van this week, very impressed with the whole experience. All of the required measures in place to ensure public safety and confidence and the staff were friendly and efficient, both in guidance around the store and their product knowledge.
J. T.
SatNav fitted to new car by James. He was friendly, efficient and professional. The job was completed on time with no issues. fantastic service all round!
S. E.
Friendly and helpful staff. Reassuring to know they’re up to date on safe and social distancing measures. Great products and good value for money. Gloucester branch is a keen and positive place!
P. H.
Collected my bike today after a silver service. All good so far. Thanks
P. G.
This is the second sat nav I have had fitted at Halfords Gloucester. both were Nextbase 442 and both fitted by Ryan whom we found to be extremely polite ,pleasant and helpful.
M. B.
Went there with my young daughter who had warning lights appear on her car. The guys that saw us were brilliant, treated her like an adult and a customer and put her mind at rest.
They checked the vehicle over there and then and advised a course of action, it was just good customer service and great manners.
I would highly recommend them for their customer service and friendliness ...
W. S.
Good store and well stocked. Always have what we need. Only downside is the lack of people serving on the tills. Last visit we waited 10 mins with only one person serving before a second member of staff helped. Overall though, very good.
m. l.
Very helpful staff. Told me which oil to buy for my car and fetched it too. Would highly recommend them.
A. K.
Excellent range of products in store and the staff member I spoke to was very knowledgeable. Thank you
s. s.
Shop floor man with iPad made the visit so easy, talking to someone helps a lot, service was fast and accurate, collected item next day. Very happy.
M. M.
The staff were very helpful.
They were busy but service was great.
R. M.
The staff were absolutely great. They are very welcoming and provided me with honest suggestions and helped me in choosing the right bike and service plans. I always have positive experience everytime I visit.
T. N.
Bought on line and picked up from my local branch within the hour. no problem with item behind the counter when I arrived at the shop
A. C.
Halfords Gloucester is a great place to get all your car products from the staff ate helpful and knowledgeable
d. l.
Excellent service by both staff in store and the fitter
Great store
A. A.
Lovely store. Professional, knowledgeable and helpful staff
A. B.
A safe friendly shop staffed by well informed people and clear guides available for specific components. Exactly what you want from a store of this kind, you don't need to be an expert on your car or how it works, the staff will show you what you need and, if you need, they will fit it for a fee.
D. E.
Jimbo was particularly helpful performing the safety checks on my vehicle, identifying and resolving an issue with my battery and then also checking Tyres, Fluids etc. topping up where necessary. Cannot fault the level of service, care and attention.
m. n.
New battery, fitted by Halfords.. very quick and easy
s. r.
Thank you for the professional and prompt way that you resolved the issues with my son's bike .
Great service from Ash
Shame your STROUD store don't have the same mentally to customer service
Would suggest other customer to use Gloucester rather than Stroud as customer service ,product knowledge and bike servicing is far superior at Gloucester
A. O.
Great service - quick, friendly, knowledgeable and able to supply the part I needed. Thank you.
C. J.
Really lovely experience today in Halfords Gloucester. Need ant help, ask for Mike !!
A. N.
Great team & service. Socket set is extremely good quality and the staff were super efficient and friendly.
J.
Really great place to get a bike and all kinds of accessories for cars,bikes etc would recommend
C. L.
I purchased 4 bikes from Halfords Gloucester,
The guys in the bike department are very helpful and knowledgeable,
Worthwhile taking out the bike cover it gives you a further 10% on accessories.
G. B.
Quick and efficient service, staff friendly and chatty no problems at all.
B. R.
Whenever I go here I am treated with respect and helped out in every way needed.. I have had MOTS done here and been given advice on mechanical problems or directed to a reliable mechanic if they are unable to fix my problem..
B. S.
Good place and very good value to the money spent, no disappointment at all. The manager went beyond to get my requirement fulfil.
P. C.
My recent experience at Halfords was second to none, very professional and quick service.
J. F.
Really good service here. Always happy and helpful!
K. M.
Good service & assistance. Great range of products.
m. b.
Friendly staff the lady went out of her way to help when I could not fined the items I had on my list ...
N. H.
Called in this morning for a puncture repair on bike, service was excellent, friendly and polite staff, nothing too much trouble - really great start to my day, good to experience great customer service in an age when so many fail - hats off to you boys!
S. W.
Have used Halfords for years now to fit bulbs,batteries and lately sat nav and dash cam, have always found the staff polite and knowledgeable and they save me hours of frustration trying to do it myself.
S. W.
Highly recommend. Needed a car headlamp fitted. The staff were extremely helpful from start to finish. Well done Halfords.
j. p.
Excellent service from two members of staff, one female and the other male. A great help to me.
K.
Very helpful staff, a welcoming atmosphere and good range of products.
Only downfall was the wait to get served.
A. S.
Long story short, manager Ryan dealt with my 'complaint' very professionally and restored my faith in Halfords, Gloucester (sometimes things don't go right but when they are resolved thoroughly without question you don't mind).
N. B.
Not the cheapest but good stock and easy
S. C.
Very helpful staff, social distancing guidelines well in place and sanitising stations were easy to find. Went above and beyond to help with my partner’s new bike.
W. D.
Having lived in Gloucester most of my life, I’ve used this store more times than i can remember, however only now that i live 120+ miles away has it dawned on me that i really have received an outstanding level of service, just recently.
I visited on Tuesday 22nd, just last week and spoke to a young girl called Abi, from start to finish she was nothing short of excellent, she took my enquiry seriously but was also able to show interest in my purchase.
Abi went above and beyond to attempt to source the 3rd piece of my Thule roof bar puzzle from another local store, unfortunately the other branch’s stock was out.
Although the assistant manager in this store recommended i source the 3rd piece from a competitor (Amazon) i still opted to purchase the two parts Abi had tracked down for me, as her service was excellent.
After fitting the Thule roof bars this weekend just gone, i can happily report the kit was identified correctly and fitting was a breeze, i cannot fault this service whatsoever!
N. H.
Very good service at Halfords that's where the wife and I got are electric push bikes from and we have a cover for repairs on both bikes so all we pay for is parts not labour
K.
I brought a bike for myself and wanted something to go with it to take my daughter on rides with me. The man who served me was great. He weighed my daughter and explained all my options even helped me with the excessories. He had a great deal of knowledge, was friendly and seemed to want to help. He ordered the bike as they didn't have the colour and chose a day that I was off for me to pick up. With any store go when it's less busy, that way you get the service you want. Very happy customer
D. W.
ordered a wiper on line for 1 hour collection. When I got there I had order the wrong one, the assistant found me the right one and refunded me £1 price difference
M. T.
Amazing customer service. Thank you very much. It’s nice speaking with a staff member who is knowledgeable about the issue and is very speedy in fixing it. Went above and beyond. Thank you
O. H.
I’ve been taking my cars here for their MOT’s for a couple of years. The staff are friendly and helpful. They’re well organised and get the job done efficiently. I like the fact that they offer sensible advice when it comes to suggesting possible work that needs doing, yet without going in for the ‘hard sell’. An all-round good place to get your MOT done.
N. H.
Excellent, bulbs changed in 10 mins
N. M. S. A.
In terms of Cycling, the staff have been absolutely helpful in every single way. All staff, not just the person that did the final checks on my bikes, but all staff that I have talked with on the phone, and the cycling team have been truly helpful in every way. I would give it more than Five * Stars if I could, has been an overall pleasant experience, and I rode my bike away satisfied with the impeccable service that they have provided.
J. H.
Absolutely amazing service. I dropped in to Halfords on the off chance that they’d be able to help me with a very random car problem. My mobile phone had got lodged behind the steering wheel and there was no obvious way of removing it without getting the airbag out. Despite being fully booked, John the manager agreed to help and patiently found tools to try and dislodge the stuck phone. Jordan, one of the mechanics also stopped what he was doing and eventually managed to get the phone out through a small gap at the bottom of the steering section. Both were so calm and humorous about this situation. When I offered to pay, they wouldn’t take any money. I honestly can’t thank the staff enough for getting my lifeline back in one piece. Will be returning for MOT etc even though i live 10 miles away as feel I can truly trust this garage.
A.
Had a brake light bulb change at Halfords yesterday. The price and service were amazing. The brake light on my car was very fiddly to detach but the engineer was extremely careful, fast and professional. Both the bulb and the fitting service were value for money. Will definitely use Halfords again! Thanks
p. t.
when i asked about what i wanted the staff was helpful and showed me where i could find the parts.
I. D.
Always friendly staff and very helpful to the needs you have. Lots of choice in all categories and very good prices. The store is well laid out and very clean.
A. W.
Ordered and paid on-line for click and collect. Received e-mail/text messages, order ready to collect within the hour. Set off immediately, staff very helpful. Good experience.
A. B.
Thankyou to Lucy in the Eastern avenue branch who went well out of her way to help me today.
A. H.
Friendly staff. Very helpful. Just a tad slow though. But that’s only a minor flaw
B.
Huge range of products and frankly all you need. Their car cleaning range has particularly improved in the last 12 months.
R. D.
Located just off Eastern Avenue the store offers free customer car parking. Standard Halfords product range and prices. Staff are helpful and knowledgeable. Not the biggest Halfords but well merchandised and tidy. Should be something to suit most tastes and budgets.
R. H.
Speedy, friendly excellent service. The lady in the till went to fetch an item for me so I didn't have to go round the store. This was especially valued during Covid difficulties. Thank you
G.
Had a very good experience instore..needed a satnav and was helped by two differant staff members..both knew what they were talking about..very happy with my purchase
D. R.
Excellent service and fitting by the team.
s. t.
Social distancing was brilliant compared to other shops
I didn't have to queue for long
The Assistants were helpful and polite
A special thank you to the one that demonstrated how to sort out my flat bike tyre.
K. S.
The young lady that fitted my new battery was cheerful, polite and chatty. A good job done in quick time. Thank you.
S. F.
I broke down and the recovery guy identified the problem as being the battery. I went straight to Halfords, where re correct battery for my car was identified and fitted within 10 minutes, enabling me to get on my way to work! Excellent service, thank you.
S. R.
Brilliant customer service, had to have my battery changed and the team were so helpful, really fabulous so thank you
J. T.
Great experience, staff were helpful ,
S. H.
Booked in via phone for an MOT & Service where John was friendly and helpful, just as he was on the day of the service. They did what I needed them too, no issues at all. Would use them again in the future.
K. J.
I had taken my sons bike in to get some repairs done because it was damaged at
The school.The staff at Halfords were great the bike is like a new bike.The staff were very friendly and helpful so thanks from me and my son .
M. W.
Ordered online, had a txt minutes later saying my order was ready for collection. Social distancing arrangements in the shop all good. Recommended!
D. L.
Great service and friendly staff with a great variety on sale
I. G.
Very helpful understanding quick to serve
D. P.
Great home delivery and click/collect services, with helpful friendly staff in-store too.
R. S.
Plenty of parking excellent service staff couldn't be more helpful
P. C.
Walked straight in with my bicycle wheel, was directed to the cycle repair area. Staff were very helpful, even repaired my wheel straight away great service.
D. C.
Excellent service by the lad who changed my headlight bulbs within 10 minutes of arriving.
Many thanks
T. H.
Absolutely ace,very helpful and cheaper than I was expecting
N. M.
Excellent service and product, at the Gloucester Eastern Avenue store 👏
L.
Good levels of stock, as ex trade I know what I'm looking for so rarely speak to staff but it's quite an efficient shop.
r. g.
Excellent service, helpful staff.
D. H.
They were friendly and helpfull and very quick
M. “. G.
Interesting one way system set up to try and help distancing but not great when only after one thing. Good, helpful staff and great fitting service.
j. a.
Very helpful staff. A pleasant young lady told me everything thing I needed to know about my transit headlamp.
S. S.
Brilliant service received from Ryan.
Outstanding guy.
Nothing was an issue for him.
Great asset to Halfords !!!!!!!
Z. B.
Quick and great service cannot fault
h. h.
Had a dashcam fitted by Abi - friendly efficient and did a really good job ! A credit to herself and to Halfords
R. B.
Good parking - Quick and helpful service.
R. P.
Popped in as front fog light not working and awkward to replace myself, so popped in and the guy was very helpful, found the right bulb and fitted it for us.
A. H.
I went in today as the rear disc on my bike was warped. The staff member was very helpful and the problem was resolved quickly and to my full satisfaction. Thank you.
J. M. N. N.
Great service, bought new headlights and they were fitted within 5 minutes
T. J.
Good store. Always have what I need. Jimbo very helpful with car audio questions and willing to help.
J. R.
Bought tyre pressure gauge. Was faulty but replaced easily. Guy in shop dealt with issue happily.
b. h.
I had my number plates stolen off of my car during the weekend and had them both replaced at Halfords on eastern avenue, Gloucester.
2 younger lads had dealt with me and they were brilliant, especially the one who stuck the plates back on for me to which I didn't catch his name (quite young, brown hair) he was very polite and professional.
Glad I chose Halfords for the job now.
N. H.
Good experience. Knowledgeable & Friendly staff.
C. K.
Great customer service, attention to detail and product availability.
S. G.
Received good advice on new DAB stereo and dash cam.
T. K.
I needed a battery for my Suzuki GSXR 1000 as it was no longer holding its charge, and I wanted it the same day, I ordered a Yuasa YT12A-BS online for a very reasonable £64 and have it the same day,"Brilliant"
In less than an hour from placing my order I received confirmation via txt that my battery was ready to be collected, when I arrived at the store I was greeted by a friendly gentleman who took my order details and within no more than 2 minuets my battery was in my hand , and within an hour it was fitted to my Gixer , happy days, and a BIG thank you to all at Halfords.
F. t.
brilliant service by the bike team and store manager,all very helpfull and kind.
T. K.
I just have so much faith in this team they are super professional yet at the same time you feel like family they look after my car as if it was there own thank Richard, Tina and your team 🏆
D. G.
Great store with lots of choice. Friendly staff and easy click and collect option.
k. k.
Very friendly customer service was helped out finding the correct product for my car
very quick service at the time I went in
L. P. W.
Very friendly and helpful staff
M. a. T.
Good service. Please empty your bins as they are overflowing with rubbish.
M. T. H.
Great customer service. Got a great bike and got all my questions answered.
G. W.
Quick and helpful. Very good.
P. P.
Great experience. Helpful staff.
A. S.
Staff were very helpful when I needed an additional fixture to get my roofbars installed.
l. r.
Friendly and informative. Would highly recommend
S. H.
Jack at the Gloucester Branch was exceptionally helpful and efficient. Despite having an imported vehicle he manager to fit new wipers and the price was very good ! Thank you Jack
F. M.
Lots of parking. Good stock availability. Staff available to help. Staff really knowledgeable and helpful.
J. P.
Offered help from staff as I was lookind at bulbs. Didn't need it, as to find right part all I needed to do was enter my car reg in the "tablet looking thing" and select what I wanted. Served quick at till too.
H. O.
Friendly, informative and helpful staff.
N. S.
We popped into you store today at Eastern Avenue in Gloucester with our bmw x5 with car stereo problems and just asked for some advice a a young man who installs stereo equipment came and had a look he was polite and very knowledgeable and extremely helpful and patient who spent over an hour with us with no charge or pressure an absolute credit to this young man and his customer service and is a great asset to your company , shame we never got his name , and hopefully this review will be shown to him and thank him for all his help.
m. m.
Good stock and friendly staff
M. P.
Knowledgeable staff and quick to serve, poor service at end as nobody called to say job was complete.
S. O.
Very helpful and friendly and professional 😃
J. U.
Quick, helpful and friendly. Exactly what was needed
S. A.
Really helpful staff, working under difficult conditions. They helped me to find exactly the items for which I went to Halfords.
S. J.
I found your service very helpful and your staff very courteous. I look forward to my next visit.
A. M.
Always helpful staff with good knowledge. Products are of good standard and value.
Z.
Great service when you go to collect a delivery, and staff very useful when it comes to bike knowledge. Range and pricing is also balanced. Overall great shop and easy access.
S. C.
At this difficult time, Halfords were letting one in one out so was a short wait & once inside got exactly what was asked for thanks to the efficient staff. Wouldn't be so good waiting in the rain though!
J. B.
Quick,efficient.better quality products than most stores.easy to get to.
S. D.
Great service from the team at Halford. Happy with my new apollo mountian bike.
A. S.
Store was well laid out for social distancing and staff were friendly and helpful without being pushy
G. M.
Very friendly staff, helpful and always adhere to covid rules. Didn't wait long in queue and straight to counter were staff were very helpful.
s. s.
All handled professionally and covid secure. Great service all round.
R. P.
Great friendly staff with a good knowledge on products, very helpful. Felt very Covid safe
i.
Great customer service, especially from Lucy
R. D.
Very good service and excellent staff
C. R.
Great local Halfords. Free parking, helpful staff and well stocked shelves catering for all your motoring needs. - Recommend.
s.
Friendly and helpful stuff, but range and availability of bikes not satisfied...
V. H.
I was delighted by the great customer service that I received during my visit at Halford Wednesday.
Thank you
S.
Staff were very helpful/ friendly and I felt reassured with regards to the COVID protection measures. All good :)
D. M.
Top job, had to replace some tools on the advanced range, no issues happy to help!!
W. K.
Helpful store staff - recommend the friendly experience - over that of online purchases...
D. c.
Very polite and fitted my bulb satisfactory
Great service had always never had.any compliants
L. W.
Pop in here regularly for various odds and ends - tools, PPE and other bits for the car etc. Staff are generally very helpful. Easy to get to and park with a good selection of items for maintenance of vehicles etc.
J. M.
Recieved first class service for new tyres fitted to my e bike
I. b. y.
Never had any problems,at all.I have been visiting store,for at least a decade.They have assembled bikes.Replaced,and fitted parts for bikes,and cars.they often give advice on how to maintain bikes,ensuring safe operation.Store is very easy to navigate to locate items.Sometimes,shop is busy,but that is to be expected.Always my first choice,for a variety of things.
p. j.
Excellent shopping experience all safety measures in use which makes you relax a bit didn't have to wait long to be served
e. w.
excellent service very helpfull staff
B. M.
Fast friendly excellent service...
L. W.
Very helpful staff and quick, pleasant service.
R. C.
Click and Collect a little slow as you have to queue with normal shoppers.
P. G.
When I had my bike checked the fella was really helpful & explained things well so that even a novice like me understood
S. P.
Great store with great parking and lovely staff very helpful would definitely recommend a visit
T. M.
Very helpful staff, clean store with well stocked shelves, given the current situation. It's Halfords, so you've got most of what you need.
P. H.
Social distancing well thought out.
Very helpful, professional and friendly staff.
Can't ask for more.
M. B.
knowledgeable helpful staff.
wide range of motoring and cycling parts / accessories in stock
A. L.
Jimbo did a great job fitting a dash cam - well done!
C. L.
Excellent quality service,and friendly staff 👌
R. K.
Very happy with service received
R. w.
Great customer service thank you halfords.
C. l.
Very helpful chap, and it all works well.
S. M.
Absolute bargain £10 to have both day time running lights changed on my Abarth . Plus £ 6 for the new bulbs. Professional and friendly staff.
P. M.
CONGRATS ON MANAGING THE STORE SO WELL UNDER THE CURRENT TRADING SITUATION . GOOD SERVICE ETHIC
T. R.
Nice new refit of this store, same as all the other Halfords. Staff always helpful but just not enough of them. Sunday opening hours are good.
P. D. F.
The staff were friendly and helpful, the prices are great for the quality and assurance and the staff are happy to help.
M. W.
Really happy with audio equipment fitted great service
a. l.
Knowledgeable, friendly staff, where nothing is too much trouble, even in these challenging times.
m. k.
Great service no snobbery as my bike is a old thing.
Brilliant thanks
J. B.
Super helpful service and lovely staff. Thanks guys
R. K.
Really helpful and knowledgeable staff. Well stocked shop
M. M.
Brilliant bike and brilliant customer service.
S. S.
Really helpful and dedicated bike staff / technicians. Great servicr too
E. H.
Great customer service and help with choosing the right product. Social distancing measures in place
J. E.
Great service for a large company, never had an issue with Halfords
M. T.
Outstanding customer service, a big thankyou to Jason and the guys
T. W.
Great service, fitted a bulb in no time
I. B.
This is a great shop to get what you need for you car or motorbike and push bike
i. b.
Good price very friendly very good and quick in fitting parts many thanks.
P. T.
Just opened to max 8 customers at a time after being closed because covid-19. Friendly staff as always and shelves full
D. L.
Realy helpful staff.
And open until 5 on a Sunday.
All good.
J. H.
Staff scarce on the ground but pleasant and bought a quality boxed set of screwdrivers
J. D.
very good service 5***** took my grandson's bike back young lad by the name of AARON was first class
S. G.
Had my bulb changed in the car brilliant service
S. T.
Very helpful staff, the product was exactly what we wanted
B. D.
Did a click & collect, no problem. Helpful staff, job done.
T. M.
Very good service considering covoid restrictions are in place, Halfords have it just right well done
M. S.
they had what i wanted at a fare price
G. R.
A good safe place to visit with very helpful staff
p. d.
Very helpful and polite, with good knowledge of products.
k. r.
Very helpful staff, friendly, covid measures in place!
H. W.
Very helpful staff, excellent precautions and quick professional service x
R. T.
Bought a new battery for my car. Plenty available off the shelf.
H. W.
Easy parking, friendly staff - highly recommend
N. C.
Very helpful staff.
Good selection of stuff in stock
B. D.
Despite being very busy the staff were very helpful
n. “. b.
Helpful staff, repaired headset on my bike.
m. g.
Excellent prompt service low waiting time & very helpful staff
S. H.
Always so helpful!
N. C.
Found what I needed and more. Great service. Thanks
M. B.
Very helpful polite cashier
c. j.
Staff very helpful and friendly.
G. B.
Very helpful and understanding staff.
M. G.
Fab. Look after my bikes as if they were their own.
L. G.
Friendly and speedy service
A. J.
Long queues but friendly staff. Got what I went in for.
C. W.
Failed to fit bulbs in my Renault twice but did offer a full refund.
A. D.
Amazing service from the team at this store!
C. G.
Excellent service!!
K. W.
Friendly and helpful service
R. E.
Very helpful and knowledgable staff
K. W.
Great service at Halfords Gloucester. Well done !
R. M.
Great Gloucester branch 👏🏻👏🏻👏🏻
A. i. L. (. L.
Very well stocked and staff seem knowledgeable, but the price is high for most things
D. H.
I wanted to purchase a Satellite System and received excellent service from the sales assistant
c. r.
Very strict with procedures going in during lockdown but it was ok .
B. W.
Great experience,
Friendly knowledgeable staff
K. p.
Very helpful friendly staff. Knowledgeable.
m. b.
Brilliant experience the staff where very helpful
m. h.
Highly recommend! Top Staff! Top Job! Thanks a lot!
B. B.
Awesome place nice staff and allways spend loads off money extremely helpful :)
A. C.
Great to find parts you need on the day.
J. N.
Excellent services with friendly staff.
E. B.
A great store, friendly and efficient
P. W.
Brilliant safe and quick service. Thank you.
A.
Good staff knowledge and friendly. Thank you
J. S.
Good work, although irritatingly long wait due to social distancing rules.
J. H.
Over priced as usual, but good for last minute items. Also DPD pick up point.