Reviews of Halfords - Isle of Wight (Newport). (Auto Glass Shop) in Newport (Isle of Wight).
Halfords - Isle of Wight (Newport)
Unit 2, TownGate Retail Park, St James' St, Newport PO30 5HF, United Kingdom
Description
Information of Halfords - Isle of Wight (Newport), Auto glass shop in Newport (Isle of Wight)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords - Isle of Wight (Newport)
Sunday
10am–5pm
Monday
8am–8pm
Tuesday
8am–8pm
Wednesday
8am–8pm
Thursday
8am–8pm
Friday
8am–8pm
Saturday
8am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Halfords - Isle of Wight (Newport)
J. S.
Went in for a brake bulb & had a free 10 point check, tyres all inflated. Excellent service, thankyou. And met The Vet Landrover Defender Help the Heroes vehicle! Fantastic!
D. M.
I visited the Isle of Wight store for my 10 point vehicle check. Although the store was very busy , the customer service I received was excellent. I was served by an assistant called Jack Charge who I found very polite and helpful. He showed me where to park for the check and explained what he was checking throughout the process. He also found a chip on the windscreen that I was not even aware of. A very polite and helpful young man and a credit to the store. I would not hesitate to visit again.
C. S.
Excellent service. Staff were really friendly and helpful. Dan found the correct light bulb and fitted it in under 10 mins for a fraction of the price I'd been quoted at snows mini! I saved £160 by using halfords instead of the snows dealership and also quicker as I'd of had to of waited several days for the light bulb and left my car with them too! Can't praise them enough!
J. D.
Fantastic service when I took my bike in for repair. Simon and Sean were knowledgeable, helpful and polite. I had regular updates by phone and email. Repair was carried out quickly and professionally at a very reasonable cost. Thank you for getting me back on the road!
j. r.
Simon is an exceptional mechanic, a real asset to Halfords, very thorough and ultra professional and courteous. Came in for a new battery, I got a free car check. Simon explained everything as he went along, needed a new reverse Bulb and rear wiper. Simon went above and beyond. No pressure selling. Very impressed with his service. So pleased I went to Halfords Newport IOW whilst on holiday. Would recommend to anyone needing help with their car.
A. K.
Kev helped me select 2 front wiper blades for my Honda jazz and fitted them today. Very quick and efficient service. Staff were friendly and helpful. Thank you to Kev, and to Carol working on the till 👍🏻
j. v.
Excellent service, acknowledge i was there, they were serving another customer at time and said they would be right back. Sorted me out with my windscreen wiper even though he had to put one together. Nothing too much trouble. Friendly and helpful.
H. B.
James D was a fantastic help to me doing my 10 point health check and working out best way to save money going forward. He was also very friendly, knowledgeable and kind. As was the tall guy on the tills. Halfords are lucky to have such lovely people working for them.
L. M.
I had a car battery that needed replacing ASAP - Simon came out immediately to do it and could not have been more friendly and helpful! I don't know a huge amount about cars but he talked me through everything he was doing, completed a thorough check after changing the battery and explained about the various offers on in the Motoring Club. Absolutely fab service from him, you can tell he really cares about his customers :)
K. B.
I can't give enough praise to Matt, who replaced inner tube and back wheel on my bike after a number of sharp stones ripped through my tyre causing the puncture. Matt was very polite and explained everything that he was doing to the bike to me. I really cant't thank him enough.
Praise also goes to Carl, who helped put the bike back into my mini, not an easy task but he managed it.
Thank you guys, a very happy customer.
D. H.
02/11/22 (PM) Took my bike in for a pre inspection early, was due to be done on the 03rd, Matt dealt with me and what can I say, what a star! Nothing was to much, professional, helpful and went the extra mile to sort out my brake, gears and tyres! I couldn’t have asked for better service. He gave good advice and was very thorough with all his work, a credit to Halfords. If this is the type of service then I’m coming back 👏🏻
L. P.
Required urgent fix for adult daughters bike including seat stem and inner tube replacement… help on hand immediately and both issues rectified in quick time. Pleasant efficient professional bike repairer definitely recommend to friends who need bike maintenance!
B. B.
My technician for my stereo fitting was Kev who was absolutely brilliant from start to finish. Can’t fault him for his work and a top bloke with it too. The reason it’s not five stars is because in the IOW branch they do not fit speakers/subs/amps etc despite advertising them for sale as ‘We fit’ in their description in store so I had to go without as couldn’t do it myself.
M. T.
Very helpful staff at the Newport Isle of Wight store today, both on the till and on the rear desk where the chap was informative and couldn't do enough to help with part quires and and tooingl issues.
Well done & keep up the good work.
G. S.
Excellent service-nothing was too much trouble delivered in a most friendly manner. Please thanks both the men who helped me at the parts counter approx. 11:15 on 03/11/2022.
Highly recommended
E. T.
Really pleased with the service and repair work done to my old mountain bike - Sean was especially helpful and happy to explain every element of the work that needed to be done. Now the bike is a complete pleasure to ride!
B. D.
Always use Halfords Newport IOW for things like car bulbs, wipers, cleaning products, etc. Great range and if you order online always prompt and ready when they say the order will be.
K. C.
I was helped by a really helpful young salesman this evening, he was so pleasant and carried my AdBlue to the car. I’m sorry that I didn’t get his name.
D. C.
My wife and I needed mountain bike gear and the guys here are absolutely on point. James helped us but even the manager bumped into us afterwards and offered assistance for something. All round great team. The instant sign up rewards offer quick savings, too. Awesome experience
f. b.
My experience at your I of Wight Newport store was excellent in all ways especially the staff on duty the FREE pre test and refuelling of my air-conditioning unit was carried out promptly and at my 11am appointment time on a Sunday and at a surprisingly low price. DO PLEASE KEEP UP THE GOOD WORK. I shall be back.
M. M.
The staff were professional and friendly. They service my bike well and put themselves out to help me. Newport Isle of Wight store was excellent but the call centre was useless and did not know there are two Newport and continued to put me through to Wales!
P.
Served by Carol and fitting taken care of by Simon. Both were superb in their customer service delivery - I'm a happy customer that will be back in the future. Thanks!
e.
Asked a member of staff for assistant in locating the item, he located and placed the item in my hand in less than One Minute.
L. S.
Very helpful staff. Could'nt have been more helpful, professional and friendly. Always great service at Halfords, Newport, Isle of Wight. Many thanks.
L. M.
Fabulous customer service! Staff we're pleasant, helpful, knowledgeable and efficient. Well done Halfords!
J. O.
Sean is a really friendly chap. Great service. Thanks for looking after our bike Jason. 🙂
S. S.
Very helpful, friendly staff in store, who took me through all the things the camera can do, and explained the difference between the different ones. They helped me with the extras, and another camera for the rear windscreen. It was all fitted today by Halfords staff, and a very good job has been done too. I was also talked through the workings of my new Dash cam, so I do now understand how it works and when to reset it if necessary. All in all, a very pleasant experience, by helpful staff members, who were courteous at all times. Thank you.
A. O.
Staff were 1st rate and Kev who fitted the battery was totally professional and really helpful what great service
B. L.
We booked to have a car headlamp replaced but when we arrived we were offered a seasonal check up, which we accepted. The store was very busy but all the staff were extremely helpful, apologising for the delay and making sure that we didn't feel ignored. The check-up was thorough and efficient (and strangely found that our bulb wasn't faulty anyway). The engineer was excellent, taking his time, even though it was pretty cold in the car park, and explaining things to us. We left absolutely delighted with the service. I must also say how great the till staff were. It is certainly a store I will return to.
G. O. '.
Simon is very friendly, professional and efficient. Very easy to chat to as he completed the vehicle check on my car. Also very pleasant to deal with Chris. Staff are always very friendly and helpful. Added bonus to be able to get my Blue Light discount!
A. B.
My son arrived from the mainland in his car. During a conversation discovered that it desperately needed rear brake pads ( really worn) , two new tyres and the oil was black tar. This was Thursday evening before Good Friday. He was heading back on the Easter Monday with prospect of a long journey . Where to get this sorted ? Halfords auto centre Newport Isle of Wight came to the rescue. Booked in 0830 next morning Good Friday no less. Full service , oil flush, fuel flush , brakes sorted wheel aligned for free. Special discounted price and defence discounts applied. Car ready by lunchtime. Told me exactly what was going on . This was excellent customer service. Thank you to all the staff it was appreciated.
N. M.
Was dealt with today by Simon for a new roof and cycle rack. Could not of been more helpful as was the store manager. I didn't realise Simon had stayed half an hour over his finishing time to see my purchases through. An absolute credit to his company, thank you.
C. B.
We brought our e bikes in for a health check and were assisted by the very helpful Carl.
Carl carried out a complete check of our bikes and advised us of any issues. He fixed a puncture in my bike, recalibrated our gears and brakes and put slime tyres on both bikes, in a very timely fashion, he was polite and professional and we couldn’t be happier with the service we received, thank you Carl!
S. H.
I arrived isle of wight 11/6/22 for a weeks holiday in shankin i decided that wanted a mountain bike so I visited Halfords at Newport spoke to James D in the bike section although this was the next day on a Sunday james said he would find out if they had the bike I wanted in stock and they could build it for me.
he came back with one in a Box and offered to build it
for me to pick up later !! I could not believe this service especially on a Sunday! I thanked him but said I got lot things to do in shanklin so can I pick it up next day ( today ! Monday) he said yes no problem it will be ready for you in the morning which I'm now on my way to pick it up now excellent service from James D and the rest of the staff
many thanks steve
K. m.
Very helpful team - sorted out my Thule running pram's very flat side wheel in a matter of hours . Professional, helpful and insightful. Thanks all
P. R.
Spoke to male salesperson with a man bun and black earring
He was very professional, knowledgeable and courteous.
J. L.
Love the staff in the isle of wight Halfords, they're so friendly and professional :o)
Z.
Absolutely amazing place and guidelines in place to adhere to the circumstances of the pandemic we are going through.
Upon arrival I was amazingly greeted to the store and asked if I needed any help. "Dan" was absolutely amazing, I didn't know what I was looking for but after a few questions from him, he took me straight to what I needed with no hassle.
Amazing service and left me with a smile upon my leave. 10/10
L. b. m.
It was very good the staffs are nice and helpful and they take the time to help you get what you want
M. F.
I appreciate having a Halfords store locally to pick up tools and supplies. It's a decent size store with a good selection. The staff have always been friendly and helpful with finding things, checking compatibility of parts and fulfilling collections for items ordered online.
J. C.
Very helpful and friendly. Did a great job at getting my ebike sorted. Even did my break cable for me before service and repair so to be safe, while I waited for my appointment, at no charge. Can't complain.
C. C.
Took my daughter's new bike in to have the brakes adjusted. Fantastic service. Made an appointment through the call centre and Carl quickly sorted the problem for us. Very friendly and helpful team. I wouldn't hesitate to use Halfords for any future bike purchases.
s. a.
Excellent service and information from highly experience technician. Staff on the till gave good advice on phone before my arrival, so that I could get the part in store and fitted if arriving before a certain time. Car battery fitted swiftly and home in no time!
A. M.
Helpfull staff. Good explanation about the gear you need or want.
Realy recommended and good afterservice as well.
K. B.
Needed new windscreen wipers so cosied Halfords. Helpful staff member helped me to select right size wipers. Sadly none in stock.
Staff member looked to see if could order some for me but none available.
So staff member looked for alternative that would fit
Visited again a week later to see if any stock in store.
None available still. However , I was directed to an alternative super by staff member who was very helpful , kind and happy in his work.
Simon fitted the wipers to my car and took great care to fit them securely and professionally. He is also a man who is very happy in his job role.
All staff were very helpful and appeared happy in their work.
Thankyou everyone you are fantastic and a credit to Halfords
Y. B.
Very helpful and efficient young man helped me with getting to know what is needed for my car..
M. E.
Excellent store, best Halfords I have ever used. Chris (store manager) and Steve, along with the team are amazingly helpful and polite and do their very best to provide outstanding customer service in both auto and cycling. I have always gone to this store and continue to bring my business here, as their WeFit availability is also very flexible and the team do their best to ensure every customer leaves with a smile. I also want to give a special mention to Carl in the cycle team who went above and beyond to book my faulty bicycle in for repair, and then gave me an exact breakdown of what will happen and when! I highly recommend this location and would like to say a big thank you for the team for making me so impressed on every visit to this store for the past 7-8 years!
A. B.
I got just what I needed with no fuss and sound adviceThe product was rear and main screen wipers, these were BOSCH and have proved to be superior to the set that wwere fitted.
S. W.
Easy to find, great friendly service 👌 always had what I need. Plenty of parking
C. C.
Was helped by Kev today. Very friendly, very helpful service nothing too much trouble. The lady (sorry don't know name) on the till was also really helpful and friendly.
5 star service.
P. m.
I was met by Kevin prior and form to moved my car into the bay. Kev was very professional and polite at all time explaining the whole process and ensuring the car was covid safe. this gave me confidence in Kev ability and safety of my car. on return Kev explained what he has done throughout the whole process, showing me how the kit was installed and what he needed to removed and place back, leaving a flush finish to car and unnoticeable cables/fittings. Kevin also sat with me for 5 mins explaining how the dash car worked and if anything changes to visit back for a check up of equipment.
Kevin was amazing throughout!
s. r.
Needed a new car battery my was tested & was found no good. So James D help me to replace with a new battery. Very helpful & was
done in no time at all. Thank you for all your help, will recommend to other people.
J. M.
Bought a battery and had it fitted by a friendly and knowledgeable mechanic. After the fitting he asked me if I wanted the free car safety check, which I did. He started the safety check explaining everything he was doing as he worked. The whole battery fitting and car check took about 35 mins. I now have more confidence in the condition of my car and will certainly be visiting Halfords more often in the future, they seem to cover everything including servicing and MOT's.
S. W.
Went in to purchase a dog guard. Came out with exactly what I went in for. Special mention for Laura, extremely happy and helpful, made the whole shopping experience 10 out of 10.
S. N.
James D who fitted dog guard very helpful and did a great job. The young lady who served us behind the counter was really helpful and amazing too. Great service and great customer service.
j. c.
Laura is a great asset to your team, she is always so polite and helpful
S. T.
Excellent service. Dan at the Isle of Wight store was awesome. Very happy customers :)
T. B.
I needed a SatNav windscreen mounting to replace one that I'd lost (silly boy!). We were on holiday the next day so I phoned Halfords (couldn't think of anyone else who'd have one) , they had them in, so at 7pm I picked it up. Brilliant.Very helpful staff. Deserves the 5 stars
R. M.
Excellent service from the team at Newport Halfords. Most helpful in assisting me to find the roof box that I needed and giving advice as to how to fit and use the product. Even disposed of the packaging when I had to remove it to fit the item into the car.
S. S.
Booked 10 points Season Free check & also bought trims & had those fitted. Young man very helpful, polite & cheerful 😃 All works carried out & popped into shop to pay. Very happy with whole experience 😃🙃🤗SS
S. L.
Many thanks to Matt, Sean and Andy at Halfords on the Isle of Wight for their outstanding customer service recently. Exemplary service throughout my visits to research what e-bike was suitable for me, and for arranging for the speedy delivery and collection of this great cycle. (Boardman ADV 8.9e).
M. R.
Click and collect service is quick and worked well.
Ignore website/store front door signs/any email-text about store being open at 0800hrs.
It opens at 0900hrs apart from Sunday.
About 6 of us stood about today expecting store to be open.
I hope this is rectified ASAP. It's not that hard to edit a website to show correct details.
I had ordered for pickup so I could get an early start. I could have got items cheaper elsewhere and had them delivered and had a lie in.
19/3/2022
Click & collect worked well.
M.A.R.
a. s.
Very clean, easy to find bulbs as was buying all replacement, wasn't sure about side repeaters, staff came to help. Bob on as sorted now. All replacement bulbs in car now for less than £30. Well worth as any bulb fail is not good.
Bob on Halfords. T😁
S. B.
Needed a battery fast, did click and collect, the order was ready in just 15 mins. Very helpful and polite. My wife picked it up and they even carried it out to the car. First class!
R. F.
Great service from Laura and James helping me choose and purchase my roof bars and fitting kit. Laura seemed to be orchestrating the whole store from her position behind the till. Every customer, including me, was given special attention and professional advice. From what I saw this store runs like clockwork, has great staff, stock I needed and I will be back soon.
J. S.
Product purchased was fine and James extremely helpful when trying to book a dashcam fitting to my new car. Manager Steve took over and was so negative about the whole Thing that I gave up and will get the dashcam fitted by someone else. Half marks for customer service from the manager! He can learn from his staff!
D. H.
Great experience. Bought online, price was better than amazon and available at store quicker than expected. Friendly service and safe environment. Will certainly look at halfords first for my car cleaning products. Pleasantly surprised how good they were.
M. L.
Sidelight replaced within 5 minutes by a pleasant assistant for a reasonable price.
A.
We ordered from Halfords on line a new car battery and booked a time to have it fitted at Halfords. It was ready when they stated and the engineer was very helpful and polite. Unfortunately, he couldn't get the old original battery removed from the car as the bolt holding the fixing plate in place was rusted in. Despite lashings of WD40 it refused to budge and so he advised us that we would be better advised to have our local garage deal with it because if he exerted too much pressure he might snap the bolt and Halfords were not equipped to drill it out and cut in a new bolt.
We appreciated his honesty and we had seen the struggle he was having getting the rusted in bolt to turn. As it turned out, the copious lashings of WD 40 did its job overnight and our garage managed to removed it and fit the new battery for us, albeit at double Halfords fitting charge.
M. D.
I went to Halfords on the Isle of Wight to get the
free 5 point check for my 3 series BMW which I
booked online..
James conducted the checks in a relatively
quick,friendly,totally professional and knowledgeable way.
I can’t speak highly enough of him and this
Halfords more generally!!
Very highly recommended.
D. P.
elaine and chris were fantastic, helped me out massively, friendly, bubbly, and knowledgeable. following a mix up from customer services over the phone, these guys went out of their way to make sure I got my bike and accessories despite me not arriving until after 6pm. I cannot thank or praise them highly enough
B. N.
Fantastic service from the team at Halfords, Newport. I took advantage of their Free 5 point check which identified a couple of issues.
The technician was able to replace the brake bulb and new wipers in next to no time. Its got the car legal and ready for the joys of winter!
S. S.
Wiper blade fitted within 5 minutes . Very friendly operative. Would use Halfords again
L. T.
I popped in for replacement windscreen wipers and I wasn't sure what I was doing as I haven't been driving all that long, but I asked the lady on the till to help me and she was very friendly and helpful, and so was the man who fitted the new wipers. All in all a very positive experience and could not have been nicer.
S. S.
Had to have a ‘very awkward to get at’ front indicator bulb change, on my Honda Civic today. The two guys from Halfords were very friendly and helpful. Happy customer 😊
E. O.
I went and had new lights fitted, Simon who fitted my lights is the most wonderful man I've ever met, very helpful and wonderful person, couldn't have asked for better service. Thank you.
D. A.
Ordering for home delivery online was a nightmare as only some products available for home delivery, but all available for click and collect so decided to do that. In store assistant was really under pressure, but coped brilliantly. Wish I'd got his name. Best customer service from someone so young was fantastic. Well done Halfords, IOW.
A. Y.
I brought 2 bikes in for servicing in varying states. The experience was very positive. The store was adhering to the guidelines with hand sanitizers at the entrance. The staff were very helpful and knowledgeable. The bike was dropped off at a designated place with waiting area so I did not have to carry them up the stairs. The staff were really helpful and also changed the handle bar height and seat for me on both bikes, in addition to the completed work. The services were completed in a timely manner and appear good quality. I am happy with the service I recieved for the bike maintenance and the customer service in store.
M. N.
very nice and caring service from kevin , found
the correct unit for my needs (streaming apple music ) and I have saved £50 with an all in fitting price as the wiring adapter needed was £70
Certainly would recommend Only downside was the wait time till 9 th may but that is an indication of how busy they are
a.
My rear tire went flat on the way back from Carisbrooke Castle and I only had 2 hours before I needed to cycle back to Cowes to catch my ferry. Even though there was only 1 person working they managed to squeeze my repair in and had it done within one hour. So thankful to baby shark for fixing my bike so quickly and to James who was so helpful and informative.
F. L.
I've used Halfords Newport IOW many times this last year for my bikes and car. The staff are always very helpful, friendly and knowledgeable. The website is very good and in store collection quick and easy. It's a pleasure every time I visit the store, a big well done and thank you your a great team.
S. C.
Brilliant service. Extremely speedy and very polite. It would have taken me ages to fit a brake light but it was done within 5 minutes and I was back on the road and legal again.
S. W.
Staff were friendly and helpful - I haven't owned a car for over 25 years but this Spring I bought an old Ford Fiesta and noticed the coolant level was at MIN so called in to buy more and ask a few questions re maintenance checks. I was told that Halfords offered a 15 minute mini service so thought this would be a good idea if it could be done soon. 15 minutes later, Dan did the service for me and I asked if he would mind explaining things as he went along so I'd know where things were under the bonnet and what to check on a regular basis. He went out of his way to answer my many questions and to explain everything clearly and he completed the mini service thoroughly and efficiently. Thanks Dan :-)
A. F.
The Shop floor staff were very helpful and directed me to the range of products suitable for my car.
The lady on the till was very happy in her work.
Y. D.
Needed a roof box for my car. Went to IOW store and they measured and checked what was available as my car is a Giulietta with limited roof area due to aerial and opening of boot. I ordered the 320l and as a back up they ordered the next size down to ensure I had a box fitted the day before my holiday. The boxes came in earlier and Halfords called to say they could do a day earlier. Went to store and box was fitted in 45 minutes with all safety checks carried out. Staff helpful, friendly, well informed and professional. Excellent customer service, Halford should feel proud of the staff they have at this store, they are an asset to them.
J. W.
Recently visited Halfords for a piece of car workshop hardware. I knew Halfords had this in store from a previous visit. Staff were polite and courteous. Would happily visit Halfords, Isle of Wight again in the future.
G.
I am very pleased to have my dash cam fitted. Michael did an excellent job fitting it, and he was only too pleased to help with explaining how to operate the dash cam to get me underway. Great job, and for a very reasonable fitting price too. Thank you!
M. L.
Very helpful & knowledgeable staff - sorry don’t know his name but worked in the cycling section and has a beard. The store still has alcohol gel dotted around and staff were wearing masks which was nice to see even if other customers choose to ignore the recommendations
M. C.
Halfords Employees have always been very polite and helpful regardless the price of the article.
Thank you to the Halfords, Newport Team!
S. Q.
I went for I thought coolant, was asked if I would like 10 check to make sure it was coolant I needed ? I didn’t, and Michael made me feel that I was right to come and check but it wasn’t necessary, yahoo what a great guy, Halfords saved me money. I will defo tell everyone about my great experience. Thank you.
A. F.
The service was excellent. Having fitted the dashcam Michael took me through the set up and explained the system. He was very professional, polite and a credit to Halfords.
A. R.
We have difficult times at the moment and as cycling is my main means of transport I'm very glad Halfords is open. The staff at the store were excellent with Covid safety and I felt very comfortable during my visit. The service was very good all round. Very pleased with my Ridge Cycling Over Trousers.
P. C.
Very professional, was looking for a product to protect new plastic headlights, spoke to a very helpful, polite member of staff who helped with the issue and didn't try to sell me an unnecessary product. Excellent service. Also visited on 5th December 2020 for wiper blades and payed for fitting, the fitter was polite, friendly and helpful. Top marks.
T. J.
Amazing service, called at 6.30pm - had a car battery fitted and was home again within an hour. Knowledgeable, friendly staff were welcoming and made the task easy and stress-free on a cold, rainy Tuesday evening. Well done, would recommend highly and will definitely use our local Halfords again based on this positive experience.
S. W.
Popped into local Halfords for pair of new wiper blades and came away very confident that other parts passed the 5-point check (lights, tyres, oil etc). Having hardly used the car for 12 months this was really very reassuring - and the cost was very reasonable too. Thank you Sean. Thank you Halfords.
L. G.
I turned up at 8am to exchange a headlamp bulb as due mot at 8.30. I walked in and the gentleman that greeted me was very helpful. The member of staff on checkout was very happy. Great service .
P. O.
Great service ! Elaine is the best shop assistant I have ever met ! She is wonderful , have the answer to all the questions and help me to choose my nice and a lots of accessories!!! I had a superb afternoon shopping at Halfords.
Thanks Elaine and team.
M. S.
Bought a dipped beam headlight bulb and wiper blades and a 10 point check on my car. Staff very efficient, helpful, polite and friendly. Highly recommended !
P. M.
Bought a new bike from Halfords and although they didn't have the specific mountain bike I wanted, I am very happy with my new Hybrid bike and the customer service was very good.
D. C.
The help received on the phone before purchase was excellent, friendly and informative.
The getting the product ready was fast, and emails sent to let me know when it was ready to pick up were fast and effecient. Staff at check out were also very friendly. Altogether great experience.
K. H.
Sarah and James D displayed great customer service today. Extremely helpful and solves my issue swiftly. Very impressed with them both.
M. N.
Very impressed with the professional , swift service provided by Aaron and James, highly recommended
L. W.
I had great service from the moment i walked in. I had my front windscreen wipers and my brake light fitted . Dan and Simon fitted it stright away picked out the right ones for me and even did the full checks for me. They were both so nice and couldn't have done more. It's always lovely going in there.
P. V.
I needed a special interior light bulb, with the help of very friendly staff it was found, in less than three minutes I had it and advice on fitting it too.
Good price and very friendly staff - I'm extremely pleased'
Thank you, Peter
T. F.
Really helpful kev was helpful polite and new what he was on about. Me and my husband wanted a battery jump started he helped and advised the best. Fab
A. G.
Staff were helpful, found what I needed, at a reasonable price.
Only problem is the emailed receipt, which is rubbish.
It is not printer friendly and wastes way more ink than need be, and there is no VAT number shown on it. A receipt needs to have a VAT number on it, if the company is charging VAT. I will in future insist on a receipt instore.
K. B.
Always have bulbs fitted here as they can do it so much quicker than I can! They must employ people with small hands and double jointed wrists as my car is a right pain! Good range of other items too and staff who don't feel the need to over explain things just because you are female. 👏👏
R. K.
Chap who fitted my bulbs and wiper blades really helpful and polite. Didn't have to wait long. Would definitely use again.
S. B.
Clean and tidy store . Able to locate the items we needed to purchase quickly.
More staff on the shop floor would have been helpful to answer questions about a further purchase we wished to make.
Queue at till not long and moved quickly.
Served by friendly cashier.
L.
Quickly guided by staff from the front door, and helped to collect the item without needing to wander around. Had wipers fitted by Simon whilst I paid , all done within 5 minutes of arrival. Positive experience with courteous support from staff for social distancing. My new wipers are great too!
C.
Someone punched my wing mirror! I know, I'm as shocked as you are. Popped into Halfords which had clear entry/exit routes. Chap on the door asked what I was after and politely pointed me to the right area. It's all light and airy, which is rare for a Halfords. Everything is clean, well signed and lit.
Do you know there's a bunch of different types of wing mirrors? I picked up one, then another, and did my best Monty Burns ketchup-catsup impression. A staff member called Chris spotted my dilemma and came over quickly to assist me. We had some friendly banter as he dug through their stock to get me the right part, told me how to fit it, then he rang me through the checkout. I felt really looked after by a gem of a staff member.
G. W.
Went in for windscreen wipers. Asked the guy on the check out to double check. One was incorrect. Thank you. Got back home only to find out drivers side didnt fit. 17 mile round journey back to store. Other guy came out checked two different adaptors. Fitted it free of charge. So all good in the end 🙂. Cheers Gary
T. S.
Yet again the staff at Halfords Newport IOW as usual have provided a very friendly and professional service with great product knowledge.
They have very quickly corrected an error made by the national call centre.
They have done well in making the store as safe as possible during COVID and maintained their usual excellent service
Thank you
T. M.
First time into Halfords Saturday 8th May,
Very pleased with the standards of covid ruling, very friendly professional staff, couldn't help me enough. Felt comfortable whilst being delt with by the members of staff.
A relaxing shopping experience.
The cycling team upstairs were amazing.
G.
Well, what should I say about Halfords Newport, other than, we visited this store this morning, with the view to purchase a roof box and bars.
On arrival a member of staff asked if he could be of assistance. From that point forward , the service and help thru choosing the right Kit for our needs to the fitting was impecable with no hard sell. Thankyou to the Gent who helped us, a true asset to Halfords.
m. e.
Absolute fantastic service from the Team at Halfords IOW last week, the Thule roof bars which I wanted were in stock and then fitted by really helpful staff., plus they look great on the car so am super pleased! :-)
A. T.
I had a very pleasant experience when I went here at the weekend to get a new wiper blade. Very friendly staff, great quality, fair price, fitted in no time for a couple of quid. Happy days.
K. O.
helpful lady at till I ordered three items only two ready but didnt realise .Staff went looking for all three so maybe a link to show if one item isnt ready .easier for staff Service very good
L.
Staff are easily approachable even if you are shy, they do their best to help you, the service is amazing and the cashier was very helpful as well. Would go back again, just wish it was a bigger store.
S. K.
Parking is always easy outside this store. The staff are helpful, efficient and friendly. I collected my product quickly and easily and we are very pleased with it.
j. c.
The staff in this store should be commended for there diligence and customer relation skills.
Pleasant extremely helpful and very curtious.
Well done halfords isle of wight, a great job during very difficult times...👏👏
a. w.
went for engine oil that i looked at on the halfords website, found the one i needed by puting in my number plate, it was on offer so i went in and had a different price so a member of staff took me to the till to make sure it was the online discounted price and it was right the offer was ending so the shelf was being changed. very happy with the price, in and out with what i needed fast.
P. S.
Good interactive staff and considering Covid, the waiting times are short. Customer oriented. Some products over-priced and you cannot always find what you'd expect, but good guidance and advise if you ask.
M. C.
Great service. Prompt, helpful and efficient.
D. H.
Polite staff, covid safe, hard wire fitting of my dashcam, my car was sanitised prior to returning it to me after the job was done. It was fitted leaving no sign of the wires giving it a tidy uncluttered loo
V. M.
Very helpful staff, specially James, Dan and Laura. Thank you for your patience .
H. S.
Took my bike in for a pre-booked service today. Excellent customer service and cheerful friendly people. They clearly love their job and that attitude can only come down from above. Well done and thank you.
J. E.
Took bike in for 1 year service and to fix gear shifting problem. Great job. Returned bike with a perfect setup and all done quickly on Time and with great service and a smile on the faces of all the staff. Can't fault them.
B. J.
Clear pricing, with price match. Friendly staff. World's slowest elevator. James and Jason very helpful. Bikes excellent value for money. Staff friendly and helpful despite it being busy.
K. H.
Sign at the door said wait here to be helped. There were three of us waiting no staff numbers came so I went to the cash desk and the cashier said oh take no notice of that. Had to wait at the motor parts desk for what seemed like an age before anyone came to serve/help me. Not a nice shopping experience.
b.
Very helpful and knowlagable. Understood that my car was right on the edge of changing specifications because of it's age and found the right part through the online parts checker.
T. W.
Very courteous and helpful staff, especially Chris. The fitter for my dashcam package was also very professional. Thanks to the staff involved.
j. w.
Brilliant help and service from all the staff who I encountered. Friendly, knowledgeable and courteous. Very happy to have purchased from Halfords, Newport.
N. S.
The customer care at the Newport Isle of Wight store was brilliant, I was kept well informed about my bike repair, and such happy staff made the whole repair cycle great.
J. M.
Helpful, friendly staff who go above and beyond to help and make you feel welcome. Definitely my 'go to' store with vehicle needs.
C. B.
Visited Halfords this week after a bulb and mirror needed replacement on my car. The staff were helpful and sorted out my issues quickly. They were really friendly.
S. f.
Great Halfords! Fully stocked had everything I needed staff were fast and friendly, the auto parts guy knew his stuff and was a great help highly reccomended
B. B.
I had a bike carrier fitted and despite a howling gale and social distancing, I was treated with friendly respect by the professional staff members. Everything was demonstrated and tested for me and I felt confident that I would be able to to use the carrier. Very pleasant experience all round.
C. S.
I had rear brake light that needed replacing on my car. A member of staff called Reece was fitting a battery in a car next to mine, Reece was so patient and informative to the customer he then fitted my brake light. It is so nice to have someone who is pleasant, knowledgeable and informative. Thank you Reece for the service with a smile
P. L.
Great service and roof rack was installed quickly by Kev
n. k.
Had a flat battery, on our last day on holiday!
Had a supply and fit within the hour on a Sunday by very experienced fitters. And very polite till staff
M. P.
Visit this week was really good. Friendly staff - especially lady at front door. Excellent approach to COVID safety measures. Couldn’t have been any safer. Extremely efficient as well. Congrats to all
H. R.
Very helpful staff, especially Simon who went above and beyond to help me decide on the right item for my car.
S. W.
I had to go in to get the right power steering oil for my Audi A6 Allroad Quattro, mindful that the wrong oil would cause damage. I was helped by Kev, who was knowledgeable and considerate. I was so pleased that I asked him to replace my wiper blades as well. Well done Halfords of Newport, Isle of Wight. As Arnie says: I'll be back.
C.
Went into store enquiring about Audio.
The help from staff was amazing. I left the store with my product and very Happy.
H. H.
Fantastic service, knowledgeable staff and great products, went in to buy a bike and accessories and was able to confidently choose everything right for my needs and within my budget, with the help of one particular staff member, thanks for the help Sean!
A. N.
Required two windscreen wipers for my car 10/07/19. Called into store and assisted by Michael who ensured I purchased the correct ones.
He was pleasant and polite and fitted the wipers in no time, much to my relief.
Well done!
Albert Neilson
w. b.
Went to collect order. Lady on the till was polite, friendly and helpful. Only took a few minutes to collect and leave.
G. W.
Simon was amazing! Friendly, knowledgeable and fixed our new window wipers in seconds!
K. W.
Fantastic service. We ordered new number plates online and went to collect. Staff were great-and who knew they are open and you can shop one at a time in there! Friendly staff.
R. C.
Excellent service. Ordered a battery and collected promptly. All staff polite and helpful. A credit to the store!
J. F.
I had a roof box fitted that was done in a curtious and proffesional manner when carring out the work. The staff were helpfull and knowledgable about the products I enquired about.
J. P.
Extrememely good and courteous service.
R. M.
Friendly helpful service. Ordered battery online and fitted at store in no time.
R. C.
The staff were so friendly and helpful, especially Kev who went the extra mile and helped me in the car park with the tyre inflator I just bought.
M. B.
I have always felt at home in store and the staff always helpful and friendly. But most of all you can get all your accessories for your car and bike, great store.
R. M.
What a wonderful experience in the Newport branch thanks to Covid19 I could browse all products take my time to decide on a product ask a member of staff for help without waiting then going to the 1 open till and not waiting in a long queue.
I love this lock down. 👌
J. F.
The Staff are helpful and welcoming, and dealt with my enquiry promptly. I would recommend visiting this Halfords Store for any auto and cycling needs.
J. O.
Halfords motoring club recently joined and the benefits are well worth the cost.
A. N.
Excellent service. Fast, efficient and friendly staff. Service with a smile, a chat and a ‘thank you’.
J. J.
Great knowledge about cycles and equipment. Saved me time and money
and ended up with the right cycle pump for my needs. Highly recommended
B. T.
Needed a car stereo my old one just gave up so looked in halfords saw 1 I liked worker came over and asked if they could help me i wasn't shaw about the cabling to the old one so the worker came outside had a look for me cables was good bought it and fix in with 10 mins leaving the shop top team thank u very much for ur help
H. M.
I ordered a child car seat and booked a fitting demonstration. It was easy to arrange and staff member Laura was very helpful, thank you
B. B.
I visited the local Halfords store and was dealt with immediately, having my faulty radio removed and replaced - all under the ongoing coronavirus requirements. Well worth the effort and a big thank you.
t. s.
Always receive first class service at both Halfords shop and garage in Newport Isle of Wight, always helpful and friendly.
Michael repaired my windscreen - first class job and gave helpful advice re polishing car scratches out- a first class ambassador for the company.
C. A.
I went in with a overheating issue with my car. The advisor directed me to the products quickly. Was friendly and informative.
C. G.
Excellent customer service as always
A. C.
We went to Halford's, Newport Isle of Wight to purchase a Dash cam, were shown the different types and each was explained to us which we found very helpful as we knew little about them, we chose one and asked about having it fitted, everything was explained to us, the staff were very friendly and helpful, we would definitely recommend this store, 10/10.
D. B.
Had good selection of items I was looking to buy. Staff very helpful and friendly. Always handy having an Halfords locally.
D. F.
The store isn't their largest, however it has all the stock that Halford generally keep, really efficient and friendly staff, the store is well laid out for covid19 protection, felt safe at all times.
J. H.
Impressed by speed I was served and the attitude of staff.
C. H.
Excel let service a member of staff helped me chose the correct wiper blades and fitted them immediately
H. R.
The staff were both helpful and knowledgeable and carried out the fitting of the product in a timely and efficient manner.
A. S.
Excellent service we had a chip in our windshield and Kev repaired it in less than 20 minutes. Super professional, highly recommended!
G. M.
Great service & a good selection of parts & options to help keep you safe on the road.
J. W.
Popped into buy some tools, Kev & Carole were friendly, knowledgeable & very helpful thanks for making my visit a happy one!!
T. D.
All staff were polite and attentive. Tyler
A. D.
Quick service at door (in lockdown) . Great service by Laura at the door. Smiling and helpful customer service which is great in these times and when the weather is cold and wet. Well done, Laura.
A.
No wait time. Wipers and bulbs all checked and replaced in a matter of minutes, and I even paid from the comfort of the car! Excellent service ...
s. w.
Very welcoming and friendly staff member greater us at the door and directed us straight to the item we required.
K. B.
Exhaust started blowing so needed repair items to fix it myself & a car ramp which was easy to order, click & collect.
Just waiting for one item which was out of stock to come in.
S. G.
Excellent cheerful and courteous service. I found what I was looking for and was happy to find it best value.
A. W.
Went in for the 4th time trying to get my broken wing mirror glass sorted. After being misadvised and having to finally return the part that I had ordered I was served by Chris at the parts desk. He was quick, knowledgable and good humoured.
I went in at the end of my tether and left smiling!
Only rating 4 instead of 5 as I was misadvised by another sales person previously.
C. F.
Great customer service, quick, thorough, helpful, friendly and efficient. Will definitely visit again
N. W.
Excellent service. Had a pair of headlights fitted. Super quick and decently priced. Will use again.
O. V.
Prices are what you would expect from Halfords, a bit steep for what you buy, but on the other hand it's reliable and the staff are all friendly. I've been a customer for years and will continue to be.
C. W.
Very helpful staff, door pick up works a lot better than in store service, as previously prior to covid you had trouble getting to find someone.
D. B.
Staff are always friendly, helpful and knowledgeable.I don’t think I have ever had a negative experience there. Well done
C. B.
Great service from Dan today.
He really listened to what I needed and sorted the issue very quickly.
Thank you
P. D.
A friendly, fast and professional service from all staff on duty when I visited - as always! Thank you guys.
S. W.
Never disappointed with Halfords service when have a puncture or other issue. They are always super helpful and in my experience speedy in their response. Thank you
J. P.
Very friendly and helpful staff at Isle of Wight Halfords, thank you very much for your help with our collect at store and discount scheme
C. C.
Very helpful & knowledgeable sales person. excellent service
T. m. c. C. t.
Purchased a new bike 6 weeks ago, the staff in the cycle section were great very informative and polite, the level of aftercare is also very impressive. We'll done Halfords.
F. M.
Staff were very helpful, found what I needed and I could have had them fit it for me, but i did it myself. Store very clean and Covid safe.
D. H.
I had to sort out some purchase paperwork for a bike here ,James and Sean could not have been more helpful. Many Thanks, Tracy
J. K.
Top guys! After trying two Nissan dealerships and a Halford , the Newport branch were the only ones who didn't turn me away! My Nissan Elgrand is an import so its hard to change the the headlamp. Thank you !!! Enjoy NYE!
D. B.
Would have given more points were it not for the prices. Ok for convenience but if have time would shop elsewhere.
p. c.
Everything is easy to find, the staff are always helpful, polite and well presented. We will use HALFORS in the future.
S. W.
I had a trouble ordering a bike online using vouchers. Jim at the shop went out of his way to help me out. He made my day. Thank you.
R. H.
Very quick and easy to use. Good product purchased and friendly helpful staff.
W.
As new driver, took my card for a 10 point check. Kev was brilliant and was really friendly/helpful.
D. W.
Great,on the ball staff,2 key batteries,all I needed,the ones I bought from their 2 year's ago ready for a change.. super
M. W.
Very friendly and helpful staff. Would highly recommend this store.
K. J.
Great place to get good value parts, spares and fitting service. Easy to park, tidy, well laid out store and friendly, helpful staff.
R. K.
Superb experience, friendly, helpful staff. Even on my second visit to collect my order.
E. J.
Great staff, really helpful and efficient. Good range of products and prices for all budgets!
M. G.
Very helpful Member of staff sorted out an issue I had with an online order
s. h.
On visiting the store recently I found the members of staff with whom I spoke to were very helpful and knowledgable
B. S.
Found staff very helpful and cheerful. Good shopping experience. Thank you
L. S.
I was served by James who fitted a new wier to my rear window. Very efficiant and np waiting thank you
M. S.
Excellent service, very friendly and helpful staff. Especially the ever smiling Laura, great to see in the current climate. 10 out of 10
S. W.
A Very Neat and Well stocked store with helpful and Informative staff - Very pleased with my shopping experience and items purchased - Thank you Team Isle of Wight!
A. J.
The Halfords store staff were very polite and helpful with my order and were very quick and professional about it
N. N. P.
Excellent and marvellous service by the staff over there.
C. H.
Many thanks to kev for the 1st class service I received today from him over a bad batch of screen wash I had bought.
n. s.
Knowledgeable staff member served me on my last visit to the store, all very good 👍
J. C.
Excellent Andy our technician was very knowledgeable and very helpful and answered all our questions nothing to much trouble .
R. G.
Great store, they had the item I wanted at a reasonable price and the service was brill.
G. M.
Excellent service I was invited to the store to collect my e-bike and I was treated like A VIP.
B. P.
Bit of a wait but given the current situation we live in, it wasent that bad.
Got my stuff I had pre ordered. All happy
P. G.
Had all the items i wanted.bit of a wait to get in,but social distancing very good,staff very helpful and polite.
D. L.
Excellent service, Ben who fitted my new battery was superb & extremely helpful. Thank you.
P. B.
Measured my car for a car covering then carried my purchase out to my car.
N. A.
If you can't find what you're looking for, just ask! The staff are super helpful, knowledgeable and friendly.
M. R.
Great service. All COVID-19 measures were adhered to. Made me feel safe at all times.
S. H.
Always helpful,smiling staff,with great knowledge. Keep up the good work.
J. G.
Had a problem with my bike from there, they fixed the bike on the spot in quick time. Very reliable service and friendly staff!
l. t.
Great store and always very helpful, offer a great range of products, staff are always polite and looking to help.
R. T.
Recently purchased a bike for my daughter, found the staff very helpful and knowledgeable
D. Y.
Went to pick up my bike the staff were fantastic especially Shaun who built the bike he gave me some great advice thanks very much
A. A.
The Halfords store at Newport Isle of Wight must be the best store you could visit...all the assistants are cheerful and so.helpgul
g. c.
Great service from Halfords bike team. They have extracted the bike stem from our Apollo ladies bike.
Nice one.
S. R.
Helpful and knowledgeable staff. Good range of cycle products and accessories. Recommended.
C. H.
Good selection of products for bikes, motoring, tools and camping. Very helpful staff.
E. G.
Excellent customer service; knowledgeable, friendly, polite and professional staff. Can't rate them highly enough
T. M.
You get super service when visiting the main store here the staff are extremely knowledgeable michael one of the senior technicians is extremely honest helpful and knowledgable
R. W. (.
Well maintained shop with knowledgeable staff. I needed a battery, the guy that greeted me at the door told me exactly where to find them.
A. L.
Brilliant staff, so friendly and helpful, a pleasure to go there for advice and practical help.
A. L.
The staff here are without doubt the most knowledgeable and professional team I have come across within the Halfords chain. Thank you.
P. L.
Friendly staff, all well trained and know what they are doing. Great fitting service (although a tad pricey).
All in all, very good
A. D.
Easy to click and collect. Plenty of social distancing and nice to be allowed back into the store to browse.
M. F.
All Covid-19 restrictions adhered to. Staff friendly and accommodating. Store clean and tidy. My needs met.
P. W.
Amazing staff very friendly help you with your enquiry and very knowledgeable has a family feeling which is nice and welcoming thabk you guys keep it up
D. A.
A1 tech assistance and service. Got my car purring while I waited
D. I.
Good service today by one of the younger assistants in the cycle section, some of the older assistants could learn about customer service from him!
Top marks!
E. G.
Kev and Michael were both efficient, helpful and capable replacing a tricky light. Thanks guys for your patience and persistence
D. J.
Brilliant service. Just had a bulb changed but the service was excellent - polite, efficient and quick
D. A.
Told them about problem, told me about parts, told them yes, parts fitted efficiently, happy bunny, cheers James D
J. C.
great experience, friendly and very knowlegable employees will go back when I need to go to Halfords
S. W.
Great store, Great selection of Products. Very helpful, knowledgeable and Friendly staff
C. L.
is a good shop where you can buy good quality products and can rely on their professional services!
R. M.
Found a staff member to be very friendly & helpful, was most impressed. Thank you.
D. B.
First time visit to the shop since opening "social distanced". Suprisingly quick and easy service under the circumstances, and well marshalled.
D. W.
Excellent helpful friendly customer service as usual every time I visit this store.
T.
Excellent collection service - I was there barely 30 seconds my order was given to me and I was back in my car and on my way
G. R.
Friendly and knowledgeable staff, always a pleasure to visit the IoW store.
A. P.
friendly and helpfull staff, ordered on line, arrived, delt with quickly and accurately, very impressed
P. M.
Unfortunately they didn't have what I wanted in stock but they were very helpful in finding it out
S. R.
Great store to shop friendly helpful staff everything you need for a bike or a car
P. M.
Great store,very helpful staff and knowledgeable about products,good quality goods and services. Highly recommended!😁
T. E. L.
Great service. Very helpful and informative. Always happy to suggest solutions for your needs 10/10.
T. H.
Fixed my bike so i could get home. Very helpful. Can't really ask for more. Very happy
V. W.
Excellent service and friendly staff. New car battery fitted in no time.
C. M.
Halfords staff are fab! Nothing too much trouble. Sorted my very muddy bike puncture out
p. w.
Excellent service fitting new wiper blades. Took 5 minutes only.
S. S.
Great customer service, very quick and efficient, job was done before I had finished paying!
D. T.
Very efficient service meant purchase was completed within 2 minutes and without having to enter the store.
S. T.
Excellent customer service. Really friendly, helpful knowledgeable staff
J. B.
very helpful staff, came away with product I wanted.
S. E.
Really helpful, knowledgeable staff. Welcoming and keen to help. Excellent!
M. W.
Great help amazing staff thank you
A. A.
VERY QUICK HELPFUL SERVICE, THEY HAD MY WIPERS FITTED IN NO TIME AT ALL
L. K.
Friendly and helpful staff, easy to navigate around store with quality products and service.
N. S.
Nicely laid out store, found what l wanted quickly
J.
Very friendly and helpful staff.
Superb and pleasant experience.
j. h.
Kev installed my new car radio, he was very skilled and very happy with new unit!
A. B.
My gosh they have got some very nice and very knowledgeable staff here.
S. C.
Excellent service. Michael was very helpfulĺ and knowledgeable. Thank you.
G. B.
Super friendly staff fitted my new lights quickly
t. f.
Very professional, extremely helpful staff and all safety requirements adhered to. Very impressed.
R. D.
James was a big help, sound guy and gave me help with changing my headlights for the future 👍🏻
S. W.
Click and collect worked well, 3 out of 4 items ready, one quickly obtained. Polite staff.
D. G.
Excellent service and very helpful
P. F.
Excellent experience speed efficent service dash cam installed recommend to anyone
I. B.
Got what I went for and helpful staff guided me to where I needed to look.
V. M.
Excellent service, bulb replacement by staff member, very good price.
K. D.
Quick, easy and safe. Staff were great and quickly provided the item that was needed.
E. K.
Very polite and professional staff, found more than I was looking for, good experience, will visit again!
C. T.
Helpful bunch of staff , always willing to help with a positive attitude
T. K.
Great! 😆 had what I wanted in stock, all the staff very helpful and polite big thumbs up from me👍
J. W.
Friendly and knowledgable staff. I’m pleased with my purchase and the visit.
M. W.
Sean did a great time fixing my puncture. Helpful, friendly.
D. G.
Great service and knowledge by the staff. Great fitting service too. Well worth the money. 😁
C. A.
Great store, great staff and great service - reasonable price too.
P. W.
Superb efficient and professional service again in fitting a new headlight bulb
B. R.
Very efficient, and every member of staff that I dealt with were all very friendly.
R. E.
Used click and collect for car battery. Easy to use and sorted in just over an hour.
m. e.
Thank you James ( Newport Isle of Wight ) for helping me Saturday afternoon ( I am the lady with pain and walking difficulty ) ! I could not have managed without your patience and help ! It is nice to know that there are still 'shop assistance '
J. A.
Replace 2 8ndicator bulbs...took 5 mins Friendly efficient service ... thank you!
C. R.
The staff are generally pleasant and very helpful, shame the same cant be said about the so called store manager
H. T.
Find the staff very friendly, helpful and competent in what they did...
Thank you..
p. k.
Very helpful polite staff working hard at this very difficult time ... keep the good work up.. thanks again pk
s. t.
Went to shop to buy paint always seem to have plenty in stock
J. M.
Great customer services and a good wide range of goods.
P. P.
Easy to find item.
Efficient & friendly service.
s. j.
Excellent friendly knowledgeable service adjusted my bike gears in 15 minutes great price and on a sunday how good is that will be back
C. O.
Friendly helpful and knowledgeable staff, had everything in stock I was looking for.
S.
Fantastic and friendly service, prompt contact and update via telephone with appropriate information. Very friendly team.
H. A.
Excellent service from 'Princess' today.
Cheerful, quick and very efficient . I would highly recommend
W. H. P.
Helpful Polite fast service
d. w.
Halfords were polite with a good knowledge of the product I bought
V. R.
In my personal experience.....Always helpful and knowledgeable. 5/5
J. A.
Great staff, happy to shop here.
P. M.
I visited the bike department for some inner tubes and they couldn't have been more helpful.
s. m.
Friendly Staff , ask if I needed any help don’t get that much anymore
T.
Fast, friendly and helpful service. Very happy thanks :)
v. g.
Although very busy time was taken to help me and the service was amazing
A. P.
Enormous range of products, really helpful and friendly staff
M. W.
Great service. Kev did an excellent job.
Thanks.
A. T.
Very friendly staff at this store, always happy to help .
B. S.
Great experience in Halfords today, very much helped by the assistance of 'James'
D. F.
Kevin Bailey was very helpful, knowledgeable and a credit to the Store
G. P.
very helpful and friendly as soon as i walked through the door and when i left
E. H.
Limited stock only 2 members of staff visible and both busy.
R. W.
Good pricing, lots of stock. Staff are friendly, however it took a little while to be served on the checkout.
L. D.
Easy parking, straight into shop, stocked what I needed, quick payment and all done.
J. S.
Thanks Sean for your advice and swift moderation to our bikes. Isle of wight newport
P. M.
Very good service from assistant called dan very helpfull highly recommended
P. M.
Great to have this store locally and the staff is helpful, cheerful and knowledgable.
T. T.
The staff were friendly and the guy helping us was exceptionally knowledgeable
A. P.
Good, simple, safe visit. Good stock, good choice, helpful staff
M. M.
I felt that it was good experience and the staff was very helpful
D. S.
Excellent service and helpful staff.
J. B.
A great shop for all your motoring needs! Not the biggest, but they will get anything for you!
I. S.
Very well organised during this lockdown period, friendly and helpful service
J. H.
Very helpful staff and the store had just what I needed.
a. s.
good customer relationship very helpful and staff very knowledgeable on products
M. P.
Bit pricey, but Brilliant Staff - Thank You Guys (and Lady)
J. O.
Knowledgeable and helpful staff - very much recommend.
R. P.
We have found the staff here friendly and knowledgeable.
A. H.
Great customer service from a friendly and informed staff.
k. m.
staff were really helpfull, got everything I needed
O. M.
Carl in the bike section was really good 👍
C. W.
Great customer care
T. P.
Excellent service from knowledgeable and helpful staff ~ thank you!
S. L.
Very professional staff thanks to james D , kev and simon.
N. P.
Really very helpful and above and beyond service. Well done
n. h.
fantastically helpful, attentive, knowledgeable, Great service all round
S. R.
Excellent service kind professional staff
J. B.
Excellent services could not fault in any way.
V. G. D.
Great service as usual. Thank you!
M. P.
Jack was really helpful and knowledgeable. Great service.
v. p.
very helpful staff . quickly served
J. C.
Nice people. Quick skilled service. A prince amongst Halfords stores. Thank you.
M. G.
Ordered, booked and fixed in a day. Great service.
J. D.
Very helpful staff and a great range of products
C. C.
Great customer service very friendly staff
M. T.
Brilliant ,staff are nice and always know what you need
S. A.
Thank you to Mark for his excellent and efficient services !!
E. I.
keV was Very helpful and friendly. Same for the girl on till.
n. d.
Sean was super helpful and fast service!
J. S.
Excellent service and knowledgeable staff
A. B.
Staff were helpful. Did not have exactly what I wanted.
H. W.
Staff are very helpful and friendly! I would recommend to everyone!
S. N.
Staff where very helpful, good service and prices
L. E.
Very helpful staff and excellent service
D. R.
Excellent service, good selection of products, very helpful.
S. W.
Quick efficient service. Staff are informative and friendly.
A. R.
Helpful staff, found what I wanted
N. B. h.
Extremely helpful and cheerful young lady sales assistant