Reviews of Halfords - Soton Winchester Road. (Auto Glass Shop) in Southampton (Hampshire).
Halfords - Soton Winchester Road
241 Winchester Rd, Southampton SO16 6TP, United Kingdom
Description
Information of Halfords - Soton Winchester Road, Auto glass shop in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords - Soton Winchester Road
Sunday
10am–5pm
Monday
8am–8pm
Tuesday
8am–8pm
Wednesday
8am–8pm
Thursday
8am–8pm
Friday
8am–8pm
Saturday
8am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Halfords - Soton Winchester Road
L. P.
Outstanding customer service. I went in for new wiper blades. Within 2 minutes someone had approached me and helped me find the correct blades for my car. I then spoke to Glenn who suggested I sign up to the motoring club to save some money. He fitted the blades and completed a 10 point check on my car. A great visit from start to finish, would highly recommend.
R. P.
Really helpful staff. No-quibble return when I mistakenly bought the wrong battery for my motorcycle, and then helped get hold of the right one from another store. Kept me fully informed of progress (it took a few days to transfer).
Z. Z.
Free click and collect. Generally easy to park free as have their own car park. Friendly, knowledgeable, non-patronising staff. Great for buying and getting bulbs, wipers, car seats etc fitted. Often have good offers and competitive pricing. Highly recommend.
G. T.
Great service from mechanic, didn't catch the name (half black guy), sorted my Voodoo bicycle out and gave good future advice about upkeep.
Also the other mechanics in this store always do a good job on my Crossfire2 and Voodoo hybrid bicycles.
Highly recommended.
R. L.
Great service. Bought a new set of hub caps and had them fitted along with a full vehicle check. £15 for the check was a bargain. Really informative staff and very efficient. Would highly recommend.
J. W.
Wanted a set of cycle pump adaptors so I could inflate the grandsons new basketball (not exactly a mega purchase!). First member of staff I asked wasn't sure, consulted a colleague and hey presto, pointed me at the rack where the blister packs were hung, job done! Very easy, and my grandson is delighted with the end result!
K. F.
Rowan showed initiative and immediately gave eye contact.
We asked for solar maintainer (5w).
He guided me through the process of becoming a Halford's Club member, getting us a £10 discount code on this item.
His customer care, counter sales was very good and professional throughout.
r. t.
Today I returned a battery to your store and I was served by Adam. Nothing was too much trouble for Adam and he helped me with 2 other items I needed to buy too. He listened to me and my worries and found a resolution for me without any trouble. very happy and thank you
O.
Very good. Had to visit as a Vibe component speaker I purchased from another store had a manufacturing defect but this store was the only local in with stock. We're more than happy to replace the one speaker when I provided my receipt
S. L.
The team were very helpful when I had some problems with audio in my car. Antoine came out and provided some sound advice in a friendly manner. Thank you to the team, especially Antoine.
S. L.
My 80 year old Mother, was treated extremely kindly by a young gentleman at your store. She was was having car trouble, and needed a battery replaced. She would like to thank Chris, for his help. I am also extremely grateful for your help, regarding this matter.
R. C.
Today 4th March had appointment booked with Halford at Winchester Road Southampton surprise no appointment booked, naturally I was very annoyed after being messed around 5 times previously having appointments booked then cancelled.
Dan did manage to move some work around he duly got the work done, I thank him and Gavin for the great efforts thank you gents.
The reason for 3 stars is due to the call center Continued failure to get things right they made no communication with the local branch tried to send me to the Isle of Wight, then to Winchester sorry for the guys in Southampton Dan many thanks again for the great service shame your call centre cannot give you better support.
S. W.
I was very happy with the service that i received today. Many thanks the guy that helped us was very helpful and polite and friendly and gave a good service. His name was colin. I gave 5 stars. They are very good there.
S. R.
Wonderful and very speedy trip to Halfords! Thanks to the employee who was heading to the workshop but stopped and helped us in a happy and friendly fashion (despite having to stop what they were doing!) thanks!
K. B.
One person on the till , with half a dozen people queuing.
You’re looking around for that specific item whilst being “watched”
What is the social profile of a shoplifter?
Not a good experience.
Can’t believe some of the ratings here either. 🧐
S. P.
I had a problem with a sat nav that I had bought more than 30 days ago. Both Dan and Ant went out of their way to help. They phoned Garmin and established that it was faulty and arranged a replacement. You couldn’t, ask for better service
U. G.
Brilliant service from a true friendly professional. Superbly fixed the problem and very happy with the value of service provided.
Highly recommend.
I. D.
Very helpful and professional staff. Purchased a car battery. Only thing was the couple who also bought a battery before me were offered the fitting service, at a cost, but I wasn't. I was all ready to state that I'd borrowed a car and mine wasn't here but didn't get the opportunity.
S. G. L.
The store is well set up, with a wide range if products however it’s not their largest store so expect to only fund the most important stuff here however even just looking through the store I didn’t feel like I’m missing anything. The staff is welcoming and nice. The store is easy to get to, isn’t far out of the city as many larger halfords stores.
M. E.
Well pleased with the service given this morning . Ben fitted the lamps with ease and was a credit to the store. When paying for the fitted lamps Taku took time to ask if all went well with the service given.
The time it saved me struggling to fit them was worth the extra charge . Thanks to the both of them again
M.
S. P.
I pulled up in a disabled bay and a nice chap called Adam was at my service within seconds. I did not have to alight the car and assemble my wheelchair to go into the store. He fetched and fitted my accessories in no time and was polite and cheerful. I have never had so much pleasure in handing over my well earned, due to the efficiency of this young man. I hope the other staff are as capable and empathetic. Thank you.
N. B.
Really handy to have nearby, sometimes the staff have gone out of their way to help other times they do they all they can to avoid it but in general service is really good. Had all sorts form air con to wipes changed all perfect. A return also went smooth. Prices are decent good range of stock.
G. P.
All staff were informative, friendly and polite. Glenn my fitter was amazing. He was efficient and observent to what needed to be done; and extra. He went above and beyond. (FREE Winter Car check not just sales) it didnt feel rushed but also in a timely manner. Overall great experience. Thank you!
K. P.
A very difficult persistant problem with bike,but today Hallfords manager along with capable staff,sorted it. Highly recommended
D. G.
Excellent service from young man call Chris without his knowledge and outstanding help would not purchased the sat nav from Halford's thank you.
He gave up part of his lunch break , to give me help and advice.
He was outstanding ,a credit to himself and to Halford's store
B. A. C.
I came in for a product, and what I got was not only good advice on how to chose it, but also great information on how to use it. The employees are knowledgeable, friendly and I loved that they related to me and I was offered an awesome experience!
L. J.
Good choice of car service parts, fluids, gadgets, camping equipment etc. They also sell and servicing bikes. Some prices might nice surprise you and quality too. Just some items are priced more high as you can find at another retailers.
R. H.
I just wanted to take a moment to thank Antoine at the Southampton Store for his huge help today.
I had visited Southampton today with my fiancée and young family (3 children), we travelled all the way from Weymouth.
In the terrible weather, my wiper blade finally surrendered it’s health under the vigour of its use!
Before returning to Weymouth I needed a new one as it wasn’t clearing the rain and was making a terrible noise.
With no exaggeration, I arrived in the store at 16.59 just 1 minute before it was due to close.
I apologised for coming so late, I was unable to take the blade off as it is the first time I’d had to do it with this car. Antoine could have made me feel like I was a nuisance at the end of the day, instead he was very welcoming and offered to source a new blade and even change it for me.
It really was a pleasant visit which made my journey home safer and more enjoyable. The wipers now move silently across my windscreen! Antoine even empathised with my forward coming journey and wished me and my family well on our way home.
Once again, thank you for everything you did today.
C. n.
Fantastic visit to the store, nothing was to much trouble for the till operator, and Chris who did work on my car. Would definitely recommend
P. M.
Staff were very friendly, helpful and knowledgable.
The item I bought needed fitting as I would'nt have attempted it myself and this was done quickly and without any fuss.
h.
Staff really helpful when I went in to purchase a battery for my motorhome as I wasn't sure which one I needed at it didn't come up with my registration number. They helped me find the one I needed.
S. B.
Do not buy Carlube brand, Diesel Particulate Filter Cleaner! It does not work and Halfords will not give money back (use Wynn's DPF works a treat!). Service is normally great and staff very helpful but they couldn't give me a refund on it, bit disappointing.
I. B.
Was assisted in making a purchase of a replacement battery for a car not started during the pandemic and the battery was dead. A better battery was suggested, the battery needed a security tag removed and the same person came forward to the till, which had a queue.. and the battery was getting quite heavy.. and removed it allowing me to make a swift delivery of the battery and resolve the problem I and a friend was having with their car. Thnx
T. h.
excellent service they had all that I was looking for and the staff were helpful and cheerful.
S. P.
The gentlemen serving me was brilliant at his job and even went the extra mile to clean my car of leafs before putting the hood down. Considering the team had been busy all day with customers and I was one of the last few to trickle through, he was focused, cheerful and able to hold a thrilling conversation before sending me on my hour and half drive. Thank you
N. S.
Had a front and back camera fitted. Bought the items two weeks ago. Only able to have them hardwired in this weekend. Excellent work. Thank you to Glenn for the great work.
L. S.
They're always very friendly there. The young man who checked my car was polite, knowledgeable, and helpful. He answered all of my questions and made the experience a nice one. I would definitely recommend.
P. H.
Performed a free health check on my bike. Very efficient service which seemed to take no time at all. The technician provided me with a quick but comprehensive summary of their findings. I was even provided with a quotation to remedy the faults found. Highly recommended.
J. B.
Only went in for de-icer and ended up buying a new cycle helmet. We were served by Antonie, what an asset he is to Halfords. Polite, helpful and very funny
H.
Quite nice place, clean, wide selection of goods. Staff are friendly and knowledgeable of one's order. They do click and collect, delivery and their website is easy to use and navigate through. Lots of parking spaces outside the shop and they have a WeFit tent too.
G. O.
The young man - Takudzwa - on the till today served me in a pleasant and engaging manner - he was good to talk with.
Out in the car park I was having trouble with the car and he came out to help and cured the problem. Whilst doing this we talked some more about his job, prospects of skills training, advancement, management training and I got the impression that he has a lot more to offer than being next to a till or similar, in a large chain store.
How do I know? Maybe I don't, but I spent 33years in Higher Education, training/teaching/supervising young people from apprentices to graduates and there's usually a feel for the individual ability after ten or fifteen minutes, and I think that Taku - his choice of name - has high ability and worth developing.
S. A.
Best customer service and staff are very friendly, I always love to visit at Halfords
J. D.
Purchased incorrect bulbs a few days before. Taku on till sorted out brilliantly, and Ben fitted the correct bulb. All for an extra 7 quid I left feeling very well served!
J. S. (.
Went into store to have my bike serviced, despite arriving a bit late they took the bike and had a look at it. Carl serviced the bike, identified the issue and quickly resolved it so I had it back within a few hours. Excellent work and the bike works perfectly now. The till staff were also excellent.
J. P.
From ordering my replacement car battery online to receiving my confirmation email, then in the store the friendly smile, warn greeting whilst maintaining social distancing, was really impressive. The assistant who changed the battery was quick, efficient and tidy. The young girl on the till was more than helpful. A really enjoyable experience. Thank you.
M. P.
Collected an on line order, after ordering. I received an email confirming, and shortly after a text indicating the order ready for collection. This was ready as soon as I arrived at the store, a great simple system that worked well and was convenient for the.
K. E.
Excellent service, bought a car dash cam and had it fitted with no hassles.
F. R.
Ordered parts online, click and collect, easy-peasy. Had what I needed when I needed it. Friendly staff, clean organized store, good prices, pleasant all around experience.
m. h.
Very friendly staff, super speedy dash can fitting. Would recommend this store.
S. W.
Had a car seat fitted, staff were friendly helpful and efficient. All wore masks and were socially distanced so a very safe experience. Staff ensured that not only did the seat for the car, but that our child was comfortable and the seat correctly adjusted for her. Fantastic service from friendly professional staff. Thank you
P. F.
Excellent service and very helpful staff. I would love to thank Antoine for his help and assistance.
M. Q.
Put my bike in for service. Staff are always courteous and professional. I cant recommend getting a service contract highly enough. I use my bike daily and have the bike serviced about four times per year and this contract is ideal as you only pay for any parts.
Also, I am having a problem with my ebike battery and Halfords have been very helpful in trying to obtain a replacement which is under warranty
J. B.
Bike Check/Repair - Excellent Customer Service from the staff who explained everything clearly and succinctly. Thank you.
Follow up visit for actual check and repair. Very polite, efficient and professional staff. The bike was checked and fully repaired and is running great! Thank you to Gary and Cole for their excellent customer care.
I. L.
Very good service, quickly undertaken within the time estimated. Friendly and knowledgeable team that worked together and communicated
A. C.
Taku at the till was kind and helpful! We had a few heavy boxes of water and he helped us with the door too! I didn’t get the man on the floors name who helped us but he was extremely helpful as we couldn’t find what we needed on the shelves.
j. m.
Very cheerful staff also knowledgeable and proficient couldn't do any more to help
D. L.
Had to return bicycle purchased for son. Served by member of staff called Travis. Emphasized and carried out effective repair. Stated if we have any more issues, return bike and he would personally assist again. Superb customer service from Travis, professional and made our custom feel valued.
S. K.
Very informative and friendly service. New car battery fitted there and then.
L. G.
Great service from friendly knowledgeable staff. Would definitely recommend to others & would use again .
L. N.
Great service, thank you to Natalie, very knowledgeable and extremely helpful
B. C.
Hi I purchased some car oil at this store today - I was served by two guys as I think they was a changeover on the - sadly I do not know the name of the first male who was extremely professional and very helpful but Kevin who put my purchase through the till was very friendly, approachable, professional, patient and very informative
Well done you to have these super guys in your employ and a great asset to HALFORDS
M. M.
I collected my new cycle from the Winchester Road store in Southampton on 6th August and the team member Chris (Christian) was super helpful and explained everything with a genuine desire to help. The whole process of buying the bike online then collecting it at the store was so easy! Thank you Chris! Thank you Halfords!
D. D.
Just had great service from Halfords when having a new battery fitted.
Thank you Phoebe (in store) and Liam who did the fitting.
M. E.
Excellent store and amazing support in the bicycle department. Matt and the team (Carl, Chris and Cam) are always on hand to help and provide the best customer service along with skills and knowledge about all aspects of cycling. Good communication when I've had repairs in and usually done in a timely manner with limited wait to get the bicycle looked at. Wide range of products and accessories available too which makes shopping and browsing a pleasure. Long opening hours are convenient too. This is a good store and I highly recommend it to those shopping for auto/cycling locally. Probably the best cycle shop around in Southampton.
V. H.
Happy with the service and work completed on bike but can’t give 5 stars as I was quoted £50 for the repairs and ended up paying £68 as parts were not included in the quote. Feel it’s abit cheeky to not make customers fully aware of what they will be paying until after the work is completed.
C. M.
Love this branch of Halfords due to its location. Sure, it's convenient for me but it is also in a non Central location and has easy access and plenty of parking (although I generally walk there).
Staff are always friendly and knowledgeable and I have felt safe there during this Covid pandemic.
K. G.
Young lad did some fitting car bulbs... I was feeling lazy. But he did very well and friendly. Recommended for the job you can't be doing with on the day. Cheers.
P. M.
Excellent service purchased a battery charger with 5 year guarantee thanks very much
R. B.
Great experience in store helpful informed staff who couldn’t help enough
J. F.
I was very pleased with the service Colin gave. He was thorough and efficient, in fact he was even better than he realised at the time. He noticed that my wipers were hitting the external dashboard area and were noisy, which they have always been, I don't know why. Anyway he fitted the new wipers, saying I might need to book into my garage to get the wiper holders adjusted. However when I used the wipers the next day they are no longer noisy! I don't know how this happened, it could only be Colin's magic touch. Thanks very much.
J. O.
I went to collect a new bike which I ordered online. Whilst there I decided to buy a new helmet, lock and saddle. Staff were really friendly and helpful, and knowledgeable about the whole range of products. The lady who served me also fitted the new saddle for me. Nothing was too much trouble. Safe
Covid measures in place throughout the store too.
N. G.
Went to collect a new bike with mudguards. Initially disappointed to discover that they did not fit the mudguards as part of the publicised free bike build - this is not very clear from website and it certainly used to be part of the Halfords “build your bike” for free service as I’ve had it before on previous bike purchases. Anyway I was informed it would be an additional £5 to pay which I considered probably worth the outlay. As it transpired the young guy looking after me had some issues fitting the guards himself, so I am glad I didn’t attempt it myself. In the end he had to cut an inch off the rear guard so that it would fit. He remained very calm and sorted the issue and waived the £5 charge. His service merited five stars, but I knocked one off for Halfords not making this policy change explicitly clear on their website.
The bike was for my teenage son and we cycled the 6 miles home and he’s very pleased with the feel of his new Carrera bike.
M. C.
I visited Halfords Winchester road today. I had the most amazing service ever by Lewis. He could not do enough to help me, he to me absolutely loved his job and helping people. What a pleasant surprise when we tend to get bad service these days and people with attitude. Thoroughly you go there for any of your needs, staff are amazing!
J. F.
I bought a dash cam online from halfords for delivery and then thought after it arrived i should have booked it in for dash cam fitting - i called up and spoke to a really helpful person who sorted out a time and place for me. Today was the day i had it fitted and it was super easy, super quick and Glenn had great customer service - we chatted the whole time and i really cant believe how easy he made it look - super impressed and will be recommending when my partner gets his dashcam next month
o.
Amazing customer service
you could tell it was busy i approached tom at the bike desk too see if i could get a item from the cabinets and he voiced through but someone said 10 minutes.. he wasn't prepared too leave me waiting that long and stopped what he was doing and came to help me find the items i need!
Best exp i've had in halfords for sometime and that sort of service i won't hesitate to come back!
G. W.
Great shop
Friendly staff
Tidy shelfs easy to find things
L. W.
Really helpful staff and very knowledgeable. Can’t rate them highly enough
A. J.
Went to Halford Winchester Road to buy a new bulb for the car and get it replaced. The staff very extremely helpful and I thoroughly enjoyed my visit. Highly recommended store!
The store adhered to all the COVID measures to ensure staff and customer safety
M. m.
A Huge Thank you to Travis, He has spent hours tying to resolve a problem with my scooter with full effort.
He is Very friendly and informative.
I’ve been to many Halfords stores, but the one in Winchester road seems to be the best one I’ve visited because of the staff Travis. I’ve never met someone as amazing at him at handling situations and he is 100 percent helpful. .
l. d.
To service from Ben and kev today great gents and went over and beyond to help.
Thank you guys
M. B.
Great service at Halfords, efficient and knowledgeable staff. Returned for ordered parts not in stock, which were kept and retrieved promptly. Thank you - will be returning!
J. G.
I have made two recent visits to Halfords at Winchester Rd Southampton. On each occasion the staff were very polite, considerate & helpful. It was a pleasure to encounter such a young team of people dedicated to ensuring customers received a 5 star experience ... BRILLIANT! My thanks & appreciation to all the staff at the store.
L. 3.
Service was good, no problems there. I just feel that £20 for a dash cam removal, which took all of 5 minutes, is a bit steep!
S. B.
I've the honour of being the Mayor of Southampton I was returning from laying wreath at cemetery, noticed problem with wiper blade. Received Five star service from Antoine in the store and as fitted blade. He was polite, helpful and a delight to briefly chat with
L. A.
Excellent service using my fix my bike voucher. My bike was thoroughly checked and I bc was provided with a comprehensive report detailing what was needed and the cost of each component.
D. K.
Had a appointment, and did not have to wait
Staff very friendly and polite.very knowledgeable a very good experience.
N. H.
Plenty of parking and well stocked. Never any staff around to help except on checkout. The Malvern pub is across the road if they are doing a long job.
A. k.
Great experience at the branch had my air con re gassed. Job was carried out professionally and efficiently in great value too. Really happy with my air con.
J. G.
Good customer service and the winter health check was carried out on time and only took 30 minutes. I would definitely use this service again.
A. C.
very nice and helpful, the gentleman who did the battery test very nice and helpful explained everything
M. B.
Went in for the free bike check, great staff working at the cycle centre and didn't feel like I was pressured into paying for any extras. Gave me some good advice and I'll be sure to come back soon to book a full service
N. W.
Staff member on the till was very welcoming and helped me to understand there reward that was sent to me and helped me with my purchase
E. H.
Went to Halfords this morning to fit roof bars and box. GLENN was very helpful and very professional. Explaining very well how to fit and remove box.
Very friendly service and will be back to this particular halfords as service was 10 out 10.
P. H.
I arrived to pick up a click and collect just as they were closing. The lad that served me was really cheerful, I apologised for arriving just as they were closing and he said that was not a problem. Using click and collect is really easy with Halfords and we use it when we can.
D. P.
Bought a dash cam from Halfords and had it fit-in. Excellent service, rapid and efficient!
Ł. C.
Good Halfords, I have never had any problems with these guys, all the equipment I bought here is good value. Car park gets full when busy but there are other shops around with plenty of parking spaces.
A. H.
I only went in for a car air freshener, the one I was after was out of stock/not on display, the assistant went to check if there were any in the stock drawers, unfortuanatly there wasn't any others, I bought a different type instead, but thought it was a kind gesture to look.
W.
Dashcam Fitting and a free 10 point Winter Check, delivered with expertise and a smile! Superb Service Halfords. Thanks!
R. M.
My first ever experience of a Halfords store was excellent. Service was very quick, staff were knowledgeable and I was impressed by the overall experience. I would certainly recommend Halfords and would definitely shop there again.
D. S.
Super service from the Bike Hut. Travis was informative, chirpy and helpful. Not many customers instore because of covid, but made a much better experience as staff were quicker to find and help.
J. A.
The Winchester Road Halfords is great. You get a good welcome. The store is clean and tidy and the staff are knowledgeable and very polite and helpful. Keep it up.
C. S.
Very pleased both with service and bike. Friendly staff, helpful and great job done on bike. Thank you to all.
T. G.
Great free bike check!
Very helpful guy, friendly & informative.
Honest feedback and will definitely return for my service/repairs.
F. W.
Thank you to travis for fixing my sons scooter.
I’ve read good reviews about him on this and I fully agree with people.
He is a Very friendly and informative staff.
He will do anything to resolve someone’s situation, that’s how amazing he is!
C. M.
Really good products and very friendly helpful staff
S. T.
I visited Halfords Friday to get my wipers checked over as I was having a lot of smearing issues, before speaking to a member of staff about my issues I couldn’t resist having a browse for some new cleaning products. Which were very easy to find. I had new wipers fitted and my fluid levels checked at the same time. I’m very happy with the customer service I received and products I purchased. I will be visiting the store again, soon.
For a new number plate as suggested by staff.
Y.
Very friendly and knowledgeable staff. They will always go above and beyond to make you feel like a valued customer.
C. G.
My experience was ok but not great. I was promised a free MOT that I didn't get. Other than that a bit more knowledge from staff would of been helped.
W. R.
Battery for e Bike from the 1st time charging, was not charging, so asked for fixing the problem, they took 2 weeks, and coming back to me, that the charger was the problem?! so unnecessary delays
V. O.
We visited the store to look at a new bike for my son. The staff member Travis was really knowledgeable and helpful.
k. m.
Glenn who fixed my bulbs was great really helpful and did a great job thanks 10 outta 10
S. E.
Free car servicing was a good surprise. Chris was very helpful and did a great job servicing my car.
F. L.
Ordered battery late on Saturday evening - available fully charged on Sunday morning - excellent service.
S. H.
Great staff, very helpfull with buying new bike, recomended parts to aid my riding, they fitted them and showed me how to use/maintain my bike, 100% spot on staff
s. 1.
Brilliant experience, quickly approached by staff member, clear instructions where to find an item I was looking for, prompt service at till to keep my visit during the pandemic times to minimum. Recommended
M. P.
Excellent service - thanks for helping me find what i wanted.
C. P.
Very good customer service, very helpful and friendly, made my purchase very easy, and helped me with my inquiries.
T. A.
Have visited my local Halfords many times and on each occasion the staff were friendly and helpful, sometimes to the extent of going out of their way to answer any query I may have had if the product I was looking for was not immediately available.
J. C.
Fantastic store, the staff are friendly and helpful. Availability of products is great and my queries are always met with an informed member of staff.
N. A.
Great Service for picking up an on-line item. Due to Social Distancing there were not many customers around, so I was able to get in, browse for another item and pick up the order within 5 Minutes.
s. p.
Just visited halfords soon Winchester Rd and received good service and got what I needed, shows a need for Sunday opening
O. D.
The staff were polite and helpful but they did not have the set of ratchet spanners I had gone there for and no idea when getting some more so a bit of a wasted journey.
J. D.
Good visit
Staff friendly and helpful
Knowable of what I needed
L. H.
friendly service. I had to wait in a que and people did adhere to covid rules. I was happy with all the service I received and would shop there again.
D. W.
Exceptional service and some very good advice.
C. L.
Excellent service this evening from Ellouise and Phoebe. Phoebe replaced both front headlight bulbs and Ellouise took my payment. Thoroughly efficient, friendly, polite and quick service.
S. W.
Staff were very helpful and polite and went out their way and made my little boy happy and ready for his first bike ride.🙂 thank you.
N. B.
Just had a car battery die in my mum's car, got it jump started and made our way over. Was served by a guy named Glenn who fitted the battery brilliantly. Cracking sense of humour and axing service! Would highly recommend
K. W.
I needed some oil for my car and I have a bad hand so couldn't fill it myself, John served me, found the oil and filled it up and topped up my windscreen wash too, he was very helpful and happy to assist me, thanks 😊
m. b.
Good place for nabbing a bargain! Went to have my bike serviced and was cheaper than the competitors out there! 😀..lots of ranges of bike to baby car seats etc etc definitely returning here later on 5*
T.
Great guys at Halfords. Greatly improved since about 2 years ago. Staff today very good and changed my back bycycle tyre after it was puncheoned. Also they do a good job generally in regards to bycycle care/building.
T. G.
A1 - Five Gold Stars.
A more dedicated and expert team I have yet to meet. Exemplary customer service. Some examples: Selling me a £30 lock for £5 when the first one fell out of the holder. Not the slightest quibble for twice exchanging faulty lights. Allowing a test ride in the car park to decide on frame size. Replacing the entire transmission as a free warranty repair, where others would have charged as 'wear and tear'. Never being to busy to assist. Picking up the phone promptly! I recommend.
C. S.
A massive thank you to Rob and Jules for fixing our car last thing Saturday evening. Enough to get me home to Bournemouth. Without them I'd have been stranded. Polite, friendly, helpful and speedy. Hope all your customers appreciate you as much. Thank you!
C. E.
Really friendly staff and great welcome service. Special thanks to Travis for his speedy turn-around on my e-bike service, great job!
S. B.
Excellent staff willing to help and advise and even fit if I wished. Nice clean store deff recommend based on all visits to Halfords
T. C.
Popped in to the store to get some cleaning supplies for my car as I can't get it professionally cleaned at the moment, loved to see they had everything I needed and more, to be honest I probably got a few bits just because they were there... Cheers guys
s. s.
I had some great service by Sean and his colleue (didnt get his name but he had plenty of tattoos!). They seemed to really care about solving our issues and did so very efficiently. great service
S. C.
Needed a set of plates quickly. We were sent from the west quay store (there machine not working!), Jamie was beyond helpful, his machine was not working great, but to his credit he stuck with it, and then fitted them for me. He kept his sense of humour to the end. A thoroughly helpful young man and a credit to Halfords Winchester Road, thank you Jamie.
C. P.
Today I received a quick and efficient service from Travis , he made me new number plates and fitted them in a flash with a smile and friendly banter!!
K. B.
A decent halfords with a good range as you'd expect but considering it sells bikes/bike accessories it has some of the worst cycle parking I've seen. It just had a set of 4 wheel holders which were locked to the store by a cheap looking lock; if it wants cyclists to come in and visit it ought to have proper set of solid racks which you can lock your frame to.
t. o.
Very good service and reasonable price
A. R.
Thank you so much to Antoine and Glenn for your help with my car today! Really helpful and friendly service :)
R. S.
Very helpful staff - Well done to the Team :)
H. N.
I went in with my bike today which had suffered with wet weather and some parts had rusted and really stuck. I was seen by James who quickly and effortlessly replaced the parts and put my bike back together within 10 minutes of me arriving. They were clearly really busy and had several jobs to do but he checked it over for me and costed up the other bits that will need doing in the future but I felt no pressure to spend any extra money. Thanks so much James from Chubbs the bike!
W. R.
Great service, staff are polite and knowledgeable
N. S. S. L.
Staff very helpful and always friendly. Keep up the great work
T. S.
I went to the store to get engine oil could not access the in store computer but the staff member was polite helpful and even let me pay at his computer and till so not holding me up at all
S. G.
Always have what I need & more, with helpful & friendly staff.
F. R.
Really friendly staff. Replaced my bike tyre and brakes within minutes! So helpful and prompt! Big thanks to Erik and his bike team!
h. y.
I have recommended the Pendleton e bike to many of my lady friends....surprised to learn that Halfords was the sole distributor....highly recommend.
l. e.
Both brake lights had gone on way to work so drove into Halford Winchester Road to get some bulbs. Young man called Alex was very helpful and knowledgable, polite and courteous
He changed the bulbs as thought for the tenner might as well save time and bother. Very efficient and quick. Thanks
T. S.
My most recent visit to Halfords was brilliant, I got exactly what I needed and all the staff, in particular Glenn, were helpful, informative and friendly. Many thanks!
p. d.
Very helpful and polite..also redeemed my Halfords voucher from confused. com insurance. So very happy...
A. R.
Lovely staff members which came to my help quickly and efficiently.
R. N.
I bought bicycle tyre and inner tube and had fitted ,the young man was very helpful and chatty
H. B.
I went into this store today and the staff were very helpful. Although I couldn't find a suitable fitting for my car, it was worth visiting them.
N. C.
Friendly staff and quick service, good price range
N. T.
Great stuff and best price for buying car oil and service part.
C. C.
Plenty of choice and helpful staff.
g. j.
Friendly and professional staff. Very knowledgeable and helpful. Good selection of products.
A. G.
Got some bits for our first car here. Friendly staff, good covid safety and everything you could need to kit out a car.
m. s.
The staff are always very polite, especially when there's a hold up on the till.
m. a.
A bit of a wait to see the right member of staff for a specific purchase. But after that, excellent service.
d. a.
All went well, as you want it to be. You need something, the staff tells you where to find it, you find it exactly where it should be, you pay for it, and you are done within a few minutes. What else do you want?
M. M.
Travis is amazing!
There’s no problem he can’t solve.
Very polite staff and will explain everything by detail.
Thank you travis
E. P.
Great help and support in selecting, ordering and amending my order. Very helpful and friendly staff.
K. N.
Wide range of products available for cars and bikes. Generally good value. Staff are friendly and helpful.
E. W.
Very good staff and very friendly
H. D.
Extremely helpful, professional, polite and experienced staff
N. W.
Great store, purchase was straight forward and assistance was helpful.
J. G.
Very good
F. T. D.
Good stock and friendly staff. Had a car with a bulb that was a pain to change but these guys done it quick every time.
T. H.
Store assistants were very helpful and courteous, all the products that I was looking for were in stock.
J. G.
Efficient service and helpful staff thanks
t. C.
Great efficient service from very pleasant staff. very comfortable in the store with Covid-19 precautions.
J. T.
Brilliant service, very helpful and knew answers to all my questions. Thank you
M. C.
Nice staff, good products ,speed buying. Thanks
S. M.
Dean and his colleague were most helpful and went above and beyond what I expected. Good advice and very happy with my purchase.
t. b.
Quick and easy to order via click & collect, staff were friendly and knowledgeable
A. H.
Glenn is amazing !no problem he can't solve. Actually listens and is patient....thank you Glenn at Southampton. Azrah
R. L.
Lewis was extremely good. in my opinion far better than new what I wanted found it and fitted it well done
J. A.
Helpful friendly staff made sure I could find what I was looking for
T. H.
Great staff polite and helpful
R. G.
Brilliant experience here, helpful, professional, competitive pricing. Above and beyond service.
K. A.
Couldn't fault them. New battery fitted from stock without delay on a Sunday.
K. B.
The Procedure was without hassle, Installation Professionally and Quickly Carried Out.
G. W.
The staff member who served me was knowledgable & helpful; what more do you want?
n.
Beautiful costumer service! Best halfords I've ever been! Shop manager is fab, and sooooo helpful!
p. a.
Ordered yesterday ,picked up today no hastle
R. D.
Not the worst halfords out there. Stock is good, staff could do with abit of enthusiasm
J. G.
excellent service and advice from Travis with regards to my bicycle, very happy
M. E. H.
Good staff and good range of products for car accessories. There's bicycles and accessories as well. Saw some good deals in it.
B. C.
Brilliant service especially from the young man who fitted our wiper blades.
R. W.
Useful place with loads of products to offer but the staff weren't much cop. Didn't know what they were talking about and not really too friendly either.
R. D.
Very helpful right parts fair prices
S. O.
Great service and price was THE SAME AS AMAZON!
I. M.
Excellent online purchasing, click and collect went well, good value for money.
c. H.
Very helpful and friendly
J. L.
Big thanks to kev for sorting out my car radio issues.
C. L.
Big thanks to Sean and his team for being very helpful on the bike workshop. Excellent service.
M. A.
Friendly store, normally has what I need. Customer Service is good.
C. W.
Conveniently located. Very helpful and knowledgeable service. Friendly staff.
R. D.
Very nice place to shop with lovely and friendly staff.
N. R.
Staff have always been helpful. Easy to find what you want, great fitting services.
J. T.
Had a great guy, who was very helpful and couldn't help enough.
J. H.
Spoke to manager Vicki today and she was very helpful with a query we had and dealt with it straight away
A. W.
Good site, easy to find and park. Good covid measures , good staff attitude and service.
S. L.
Can 90% of the time get what you go there for. But had to wait 5 mins for staff to come to the till. Not cool.
g. p.
Friendly and knowledgeable staff. Competitively priced products.
L. S.
Great store , all the staff very helpful !
J.
Quick, easy, well layed out, clean and friendly
G. W.
Superb service, really went the extra mile. Rachel was absolutely fantastic, excellent recommendations and very friendly.
P. B.
Excellent service excellent product staff more than happy to go extra mile to help
A. D.
Waiting time in the queue was very short and been offerd a lovely service. Thank you!!
J. B.
Pop into Halfords, spoke to a gentleman called Glenn regarding a stereo...
Very professional and very helpful....
T. V.
Only needed new wiper blades this visit
J. O.
Very helpful staff, good product range, price match possibilities and special offers in store.
d. c.
Helpful, knowledgable and very willing to go all out
M. S.
If you need anything ask for Antoine. He will go above and beyond
H. S.
Very courteous and helpful team.
A. B.
Good staff, friendly service
j. v.
The staff down at the bike department are very knowledgeable and very helpfull
S. S.
Extremely helpful and friendly staff, good service and products
S. F.
Ok
J. S.
I go mainly for bike parts and workshop services. Generally knowledgable and helpful staff.
L. W.
No hanging around. Very professional. Would recommed.
s. s.
Great service polite and professional
A. K.
Excellent, friendly helpful staff
K. G.
Helpful and knowledgeable staff great experience
N. C.
Easy to find staff know their stock
R. B.
Friendly staff almost everything what you need
M. P.
Very helpful great advice given definitely recommend
k. s.
Brilliant service and very friendly staff
G. R.
Very Helpful staff .pitty about the spaceinvading public .🤦♂️
L. H.
Really pleased with fitting service for roof bars... Really helpful staff.
A. H.
Looked for cycle helmets but very low on stock!
A. (.
Very pleased with the service - John and Luke were very helpful.
D. M.
Great customer service.
T. R.
Excellent service, staff was very helpful and quick.
d. t.
A really friendly and helpful team.
P. J.
Very helpful
K. S.
Dry helpful and professional staff. Willing to help.
B.
Excellent service from the staff on the bike counter! :)
T. M.
Fast efficient service as always.
S. B.
All good had what we needed
A. V. D. O.
Great service and customer care
A. D.
Good selection as always and very helpful till staff
B. C.
Really helpful staff. Big store...
L. C.
Brilliant service, fast and efficient
K. D.
Very good
R. B.
Helpful and friendly staff
M. S.
Very helpful
S. G.
Great help. Very polite
j. s.
Very helpful and friendly staff
J. L.
I was impressed with the social distancing and control.
K. K.
Great value for money
N. B.
Awesome
d. m.
I found them to be very helpful
E. P.
Very good service.
D. D.
A* customer service with my bike and car issues... above and beyond!
M. F.
Travis is best in the business 👌
C. B.
Excellent Customer Service 👍
C. J.
Excellent Customer service
M. V.
always helpful staff
A. I. R. A.
They work efficiently
M. L.
Nice shop
J. G.
Quick and professional service
K. K.
Good service
P. P. n.
Got what in needed all good
M. H.
Very helpful, cracking service, perfect
G. P.
Very informative about what I was looking for
D. C.
Staff always very helpful
M. M.
Normal Halford but more choice.
i. t.
Ok
R. P.
Very helpful staff.
C. C.
Very helpful with phone enquiry
S. M.
Gives peace of mind
R. A.
Great service
S. K.
Very helpful
N. P.
Like for for me,always A* service
J. C.
IT was great thanks
M.
Nice and helpful staff
S. C. (. M.
Fantastic manager Darrel.
l. p.
Polite and helpful employees
R. P.
Very helpful staff
E. D.
Excellent
k. m.
Helpful
J. K.
Wery good service
J. D.
Love it
J. E.
friendly staff
A. O.
Great
N. V.
Helpful service!
F. W.
Plenty of choices
M. J. B.
Very helpful
ث. ا. T. A.
(Translated) I had two visits to the branch. The first visit was to check the car and I was delayed for more than 40 minutes due to the random arrangement. Also, there are not enough employees, the employees are not as chilly as required.
Although most of the needs are provided, some are affordable, and some are expensive.
(Original)
كانت لي زيارتين للفرع، الزيارة الأولى كانت لفحص في السيارة وتأخر علي لأكثر من 40 دقيقة وذلك بسبب العشوائية في الترتيب. أيضاً لا يوجد موظفين بعدد كافي، الموظفين ليسو بشوشين بالقدر المطلوب.
بالرغم من توفر أغلب الاحتياجات بعضها بسعر مناسب وبعضها غالي الثمن.
p. s.
(Translated) Friendly service and a large selection of bikes
(Original)
Miła obsługa i duży wybór rowerów
M.
(Translated) Efficient and friendly service
(Original)
Sprawna i miła obsługa
L. (.
J. B.
Z. K.
A. T.
B.
n. t.
b. s.
s.