Reviews of Halfords. (Auto Glass Shop) in Watford (Hertfordshire).

Halfords

701 Reviews

315 Comments

Auto glass shop

Auto parts store

Unit 6, Century Park, Dalton Way, Watford WD17 2SF, United Kingdom

Description

Information of Halfords, Auto glass shop in Watford (Hertfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Halfords

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Halfords

T. H.

Excellent service from Jack at Watford Halfords. Popped by to collect my very large and heavy tool chests. Jack kindly helped me lift them into the back of the car - I couldn't have done this on my own! He waited until I had finished adjusting the boxes (one in boot and one in back seats) and made sure I was happy and all was ok! Top man and top customer service!

S. H.

Brilliant quick fix of a brake light bulb. Very professionally done, great staff

H. L.

Customer service is excellent. I particularly want to say a BIG thank you to Jack, who went out his way to help me with my car. I managed to get back home with no issues whatsoever. Thanks Jack, 10 out of 10. Halfords are lucky to have you as a team member.

A. S.

I am delighted with Halfords cycle repairs and services and have benefitted greatly from the advice, maintenance and extensive repair work their technical experts provide. My experience in cycling has become a great leisure activity and sport and a most enjoyable and economical way to commute with their reliable repairs and improvements recommended to my bikes.

E. A.

Confused... great service from the technician and cashier but, I got told they see "people in the order they arrive, regardless of if they have an appointment or not". What is the point of having booked an appointment to be seen, if Halfords won't honour it? I apprecaite that the other person had been waiting but they hadn't booked an appointment so that is to be expected, right?

D. W.

With emergency oil light flashing on a Bank Holiday- who else to turn to...but Watford Halfords.! - Was served quickly and the Tiller assigned "Dobs"- quiick/helpful- he noticed part of One issue was a cap had not been replaced properly- hence also low on Coolant and topped up. Was after- I realised he was towards the end of his shift- as also in Retai (lucky to have this weekend off). l- appreciated his calm manner- and bearing in mind. A Bank Holiday- he served me professionally- think his words were. "rather to solve with a red light now"- . Servive outstanding. Again- that's why I can trust your store. Thank You!. D Wiseman.

T. P.

From entering the store so nice to get excellent customer service, All staff welcoming and professional. Special tks to Rob for an top job installing some wipers. 👍

W. B.

Very nice halfords with friendly and knowledgeable staff. Large selection of bikes including electric bikes. Lots of baby seats, car storage, windscreen wipers and lots more. Plenty of parking and a bicycle rack.

C. L.

There were only 2 colleagues to serve you both of them serving on the tills and no one on the shop.

S. B.

I bought a Kustom beach cruiser into the shop that I fixed up over lock down. The crank arm had come of and I didn't have the correct part or tool to fix it. The staff were fairly busy at the time and they still offered to help and fixed my bike on the spot. Peter used the correct part and a professional torque wrench to do the job properly. I found himself and the staff to be very friendly and helpful. You can tell they are enthusiasts and enjoy their job.

r. c.

Went to Halfords to get some grease, But it looks like that they only do spray grease now, no tubs of grease, But apart from that, They sell most things for cars

D. M.

Car broke down. RAC advised it was a flat battery. Within 90 minutes I'd been able to buy click & collect and get a new battery fitted at the Watford store. I was even able to get some shopping done while the staff handled everything. I don't think there are enough staff on duty, so the people there were very busy, but they kept all the customers happy.

A. S. D.

Had some bulbs to fit and replace plus a wiper blade, staff were super fast, friendly and helpful. They were a little understaffed but totally on the button and best of all, not condescending as some people can be with car stuff. Well done guys.

N. H.

Excellent experience. Replacement battery for my failing one purchased on line. Had an exact match for my vehicle. I collected the new battery, brought the old one back for appropriate disposal and a £10 credit which I used for some axle stands. Staff were all helpful and efficient. Highly recommended.

I. M.

Super helpful chap in the Bike section - knowledgeable, friendly and efficient! A perfect ambassador to the Halfords brand !!

D. H.

Had sat nav and dash cam wired into car. Excellent service started promptly. Works great. No wires hanging down no wires having to be plugged into sockets.

M. B.

Good service, quick, reliable and knowledgeable. Had my headlights fixed on my Nissan micra. Just showed hi m car and he came back with the bulb and tools. Job done!! I’d hadn’t other car fixed a week ago and it was fantastic

M. G.

This morning I visited the Halfords store in Watford to purchase an Apple CarPlay head unit and also a couple of dash cams. I really was clueless as to what to buy and needed some help and advice from a member of staff to explain the different models of everything to me. I can honestly say that I was very impressed with the member of staff who helped me. His name was Dom. I really felt that he went above and beyond for me and I just want to give credit where it’s due. I could have been a mystery shopper and he would have passed with flying colours but I wasn’t! :) If you ever need the help and advice from somebody who’s very knowledgeable and has time to answer all your questions, then def ask for Dom!

A. M.

Booked in a car battery replacement service over the phone at 5PM. The dude gave me a discount and free fitting. I went down to this branch straight away. And Nabs done a great job fitting it for me. Such Amazing service, can't fault it.

B. B.

Very helpful young man despite my poor judgement on light bulb that wasn’t actually out, just needed to be switched on. Kept professional and helpful at all times, lovely staff and asset.

S.

Friendly, helpful staff with experience. Ample parking.

S. A.

I’m a wheelchair user and have balance issues, meaning there are certain tasks that are difficult for me to do. I got a new car and needed my plates swapped over. I got them made up and fitted at the Watford branch and was dealt with by a guy called Oryn (or at least that’s what his badge said). The service I received was exceptional. He was friendly, professional, efficient and made me feel instantly at ease. The plates look great, were fitted perfectly and for a reasonable price. All the other staff I spoke to were very friendly too. I’d highly recommend this branch.

S. G.

I needed two brake lights and the service at Halfords was efficient and easy. The staff helped me to find the right ones and they fitted it really quickly. It was pouring with rain so the poor staff member had to come and fit the bulbs for me. He was professional and didn’t complain about the rain. All the staff were great.

t.

Very helpful staff but a long wait for a filter to fit two lightbulbs otherwise 5 stars

W. H.

Once again Halfords in Watford have come to my rescue with great, friendly service. Always my first point of call!

D. M.

At Halfords, they soon sorted out a fiddly problem we had with my son's new second hand car. They solved the problem, and showed us how to do it future. Quick, efficient and helpful service.

B. W.

Had to replace two bulbs The staff had the time to help me purchase the correct ones.

D.

Perfect visit. Went in to find a mini fuse connector for the nexbase dashcam. Was given once complimentary as they didn't have any to sell. Was really amazed with the service level.

R. G.

Visited Watford store today and got a superb service. Can't thank the counter staff and the technician enough for replacing number plates and wipers. Most efficient and helpful. Keep up the great work.

j. g.

Halfords did a great job of fixing my bike. The technician Joe phoned and made clear what all my options were for the various repairs he did. My bike is better now than when I first bought the bike and I have a decent MTB.

C. C.

I went to get a headlight changed, wasn't sure which one I needed so asked at the till and was told someone would come and have a look and tell me. The young guy was very friendly and welcoming he knew exactly what I needed. Was very pleased with the service and would definitely keep going back to halfords for this service .

R. S.

Great products and services for fair prices. Impeccable work done in installing my dash cam. Everything was done professionally and looks great. Was not granted my student discount for the installing which i think is fair enough, but for the actual goods i had to buy to be installed, i should have. Overall satisfied with Halfords, would recommend. Thank you!

N. S.

Brilliant experience! A massive thank you to Jade for personally making a trip to another store to ensure my purchase was ready in time for my collection. Well done and keep up the excellent service!

C. R.

Best experience ever at Halfords last week. Staff were so friendly in offering me to have my headlight fitted using their fitting service. I intended to do it myself, but they were so friendly I thought, what the heck! I was a couple of mins late in returning to the store, and they had just closed for the day, so a friendly member of staff patiently waited for me and let me in to settle and get my key back! really impressed at how calm and understanding they all were. Thanks. I'd do it again.

m. f.

Turned up and booked in. Only one car ahead of me and as, I think it was Chris, was already half way through that car I only had a ten minute wait. He fixed my headlight and then offered to check the rest. In and out very quick. I would probably have had trouble getting the bulb out, breaking the new one, trips again back and forth.... Much easier to let them do it.

P. C.

First class service, but get rid of useless virtual assiatant does'nt understand plain Englise.

M.

Excellent staff and shop, even if you need a 'UK' magnetic car sticker or any car parts (maybe with their assistance for that to be fixed it to your car). It was my second good experience with halfords (generally, a wiper fixing work in Watford and a low beam bulb replacing in Apsley/Hemel Hempstead) in the recent months. I got an Autoguard warranty with my Infiniti Q30, so I should use the service of this company, however I can do this with confident. Never was any trouble, everytime I was ready to get back to the roads in fifteen-twenty minutes. These guys are professionals, I just can recommend them to anyone. Weldone boys, good job!

C. J.

Helpful staff, isles well marked and helpful young men who will fit you part if your willing to wait for a short while.

E. B.

Fantastic, efficient service by a mechanic who clearly knew what he was doing. A real pleasure!

B. P. w. P.

Halfords is brilliant. Free fitting of headlight bulb plus lovely chats with the charming staff. Highly recommended.

r. k.

Needed a new headlight bulb. Halfords fitted it in minutes - perfect job. Staff are very polite and friendly. Superb value - £15 for bulb and fitting.

t.

Ordered a part for my Boardman bike that was showing as out of stock, the helpful assistant (Katie) on the cycling section promised to order it when it was available and to call me when in. I wasn’t convinced, but, that is exactly what happened! She then fitted the part for me - perfect- thank you 🙏

H. R.

I went to Halfords Watford this morning where Dominic, a supervisor, fitted two D3S headlight bulbs to my Audi Q5. Even though it was cold and raining, Dominic remained cheerful and chatty. He is clearly very knowledgeable and is a credit to Halfords.

K. S.

Halfords Watford is a large and well maintained store. I went along to discus car roof bars and cycle carriers and not only did they have everything I needed in-store, but also had a fitter immediately available... Actually he was also the guy who gave me advice. Be fitted the parts and explains the use to me very professionally and in a very Covid Safe way. I have used them before for minor parts/accessories and supply and fitting of a Dash Cam so I was expecting good service, however this was exceptional! Highly recommended.

T. C.

First class service received, very staff member, he was informative, happy to please and very cheerful.

P. A.

Great service by the staff member. He was well versed with the products and gave the right advice. He was not pushing us to buy. Waiting times were low, and we could make a decision quickly. Full marks.

S. P.

I purchased 2 bulbs and got them fitted. I was served by Ben who was happy to help. He demonstrated confidence while giving me respect and treating me like a valued customer. This young man is a credit to Hslfords at Watford.

L. D.

Car battery died and it had only been fitted March last year, Halfords exchanged it no quibble as it was under 5 year warranty. Friendly, knowledgeable, helpful staff

A. G.

This Unit of Halfords in Watford has been the only one I walked into. Reason beeing, the team is always prompt and efficient with my requests and never had to go to a different one. Qaari has always went above and beyond trying to help and Joe was always there, taking his time with repairing any faults. Realy, their service has made my days much easier

S. S.

Went to get a new battery. There is an excellent system in place the girl I spoke to checked to see if the battery was in stock and told me how long the wait was to fit it. I sat in my car and a young man came and fitted the new battery. I then went to the store to pay. All the COVID-19 precautions in place made me feel safe and everyone was adhering to them. I was home again in under an hour. Congratulations to all the staff who were working on Sunday

S. S.

Good service and friendly casual people. understands the problem, even though I have been there many times with the same problem. hehe. Looking forward for another bicycle for my daughter and another one for my husband when he arrives here back in UK. Till then, what can I say, So far So good. stay blessed and Stay Safe.

M. R.

(Nabs) Nabil did a very difficult and time consuming battery change with lots of patience and respect. He was very knowledgeable about cars and the product itself. Well done - the guy needs a raise and or a bonus.

p. j.

First class service in every way possible. Everything was explained to me so very well about a Sat Nav. What was most good was that the most expensive Sat Nav wasn't pushed on me to purchase in any way at all. Brilliant service and done all to assist.

K. J.

Customer service was fantastic! The team went above and beyond to help me with my brake lights which both bulbs needed urgent replacing and very close to stores closing time. Very much appreciated and thank you. Happy customer!!

j. j.

My experience at the watford store was very pleasant. The staff were very friendly and knowledgeable about the equipment that I purchased. They were not pushy or over bearing. A very nice experience. Thanks

N. G.

I visited the Watford store during Lock Down and was delighted with the enthusiasm, product knowledge and considered advice I was given. I bought the product I came for but also received excellent help and information on a separate subject. In these difficult times, when there is not much to celebrate while shopping, this was a memorable moment. Well done!

M. B.

Staff are helpful and friendly. They opened a tool cabinet for me to match a 3/8 drive with a sealed oil drain adaptor kit. They also opened the sealed adaptor package for me to test. Very helpful staff.

K. R.

My car decided to break down in the carpark... I know nothing about cars so imagine the sense of hope that flooded through me when I saw a branch of Halfords in front of me. I went in a asked if anyone could help me. A wonderful young man (Nadem I think his name was - sorry if my sieve of a brain has remembered that incorrectly) came out to my car and ascertained that my battery was flat and said he would be able to get it going again with a portable battery. He was amazing! Courteous and kind and my Knight in shining amour! He got my car started again and wouldn't even let me pay him for his time and expertise. If it turns out my car needs a new battery any time soon I know exactly where I will be going to buy it. Thank you so very much, you were the reason I smiled today!

J. T.

I bought a battery and had it fitted. I was amazed to receive two emails saying they had also carried out a free health check. They did not. I was with the car the whole time. Also the second email claimed that I needed to make an urgent appointment to have an MOT done. It is not due for another ten and a half months!

M. P.

Very helpful staff. Helped by Hayley with a wonderful smile and greeting. Knowledgeable and very helpful checking stock and assisting with click and collect. Waiting time was reasonable and we felt safe with the correct precautions in place. The experience could not have been better.

J. F.

Easy to book on line. Got a txt to say my item would be ready by 13:00. The same day. I get to the shop by 13:20. I was see straight away. My van battery was fixed by 13:35. Not bad going i think. So over all a fantastic service from the watford store. Thank you 😊

A. R.

I am an "expert" 12V reviewer with a website and history with Max Power and Fast Car and even Top Gear. I load up my 12V sockets with gadgets. Was just sent a new USB charger to test. Took the current one into the house to compare with new one..left the cables in the car. Like a pillock, I drop the USB plug in the car into the empty socket and hear a brief 'FIZZT' sound. So when I put my GPS speed cam device on the live dashmount, it didn't fire up this morning, proving that I had popped a fuse. The fuseboxes in my car are in four places! The one under the glovebox comprises two sections. It is a git to get to. It is also transposed and upside down versus the illustration in the manual. Perfect translation but the image is all but useless. Having done this before and found it a pain, plus driving past it twice every day as wife-chaufeur, I figured I would pull into Halfords. Bloke who came to help was brilliant. Even with me nagging utter piffle as I misread the book, too,(!) he found the blown fuse in the upside down box and sorted it for me. Truly, don't struggle if you need a 12V electrician, the Halfords folks know their stuff. Brilliant customer service and happy punter on his way rapidly.

Q. V.

Good store and has a bike service station

B. N.

Fantastic fitting of my front and rear dash cameras, all for a bargain price too. The lady who installed the camera did such a great and thorough job. I can’t see any wires whatsoever, she left my car tidy and everything works seamlessly. The dash cam is great too (Halfords HDC400) with good night vision, audio settings, GPS and is really easy to set-up using the MyHDC app. Couldn’t be more impressed with Halfords Watford for their staff friendliness and knowledge. I am so grateful for being invited to safely sit inside the store out of the rain and wind whilst my dash cameras were fitted, for all colleagues at the store waiting back until my installation was complete 10 minutes after closing and for the generosity of the management for fitting a rear wiper free of charge. Incredible service and an incredible team. Thanks to all at Halfords Watford!

S. M.

Staff were polite and helpful. Big shop easy to find what I needed. Been back there again to get my bulbs swapped and again the lads there did a great job & offered great advice that will save me ££. Thanks lads....definitely will recommend 👍

J. M.

Went to get a new bulb for my car and get it fitted. Lovely friendly staff, very informative. Patient fitter as had problems with fitting bulb, but he got there in the end.

H. K.

As a petrol head I love Halfords. It has most of the stuff I need to keep my car in tip top condition. Today I had a dash cam fitted. Great job, whole thing took just under an hour. Staff always helpful and pleasant in the store. Who could ask for more?

O. O.

I had a very pleasant shopping experience at Halfords Watford. The store attendant made all the difference. Keep it up! This has been my experience at the last 3 visits.

R. M.

Great customer service during my recent visit. I needed to swap a faulty lock, and the staff jelled quickly, efficiency and even gave a small upgrade as they didn't have the exact unit in stock. Really happy experience

J. A.

Great service received today from Richard in the Cycling Department at the Watford Halfords branch. He was polite, professional and was able to rectify a few issues we were having with my son's bike. Thank you!

A. S.

I have used a few bike shops over the last year, but the service given to me at this Halfords Cycle desk was EXCEPTIONAL. The team as a whole were amazing. Mosh, Zoyah, and Bacon really demonstrated a service that was head and shoulders above any service I have received in a long time.

K. T.

Fantastic sales support from Joe (Bikehut staff). On my previous visit he was incredibly helpful and helped me choose my new Boardman bike. He has a lot of knowledge on bikes, this was the main reason for me ordering my new bike from this particular store. On collection today, he again was very helpful in setting the bike up correctly for me and also provided advise on the performance cycle plan. Thanks Joe, keep up the good work 👍

S. K. V.

Watford store staff were excellent, knowledge and explained the problems clearly and devices and fitted the parts in timely manner. Store was hygienic and all Covid measures were in place. Highly recommended..

F. F.

Fantastic service by Dom. Went out of his way to fit my item (roof bars) and knew exactly what he was doing. And took his time to show me how to use it. Very happy

R. H.

Great staff. Replaced be tube in minutes. Luckily I have a bike care plan. 10% off bikes accessories with it and free labour. Changing a bike tube is not something any cyclist would like to do..but with a Halfords close by and a bike care plan its kinda effortless.

N. M.

Turned up at Halfords Watford auto centre for a prebooked MOT on Thursday morning, brilliant except it was booked in for Friday. Lovely team sorted it out for me, didn’t make me feel like an idiot, just fitted it in Thursday anyway , they called as promised as soon as it was ready too. All round very efficient process, lovely service received (and the car passed) 😊

M. A.

Went to change a car battery which was within warranty. Kept the receipt and the battery was 4 years old. The chaps were brilliant. Gave a new battery with no fuss. Great service. Thank you.

M. M.

Very good service, when into the store with a wiper blade that needed replacing, the member of staff looked up the reg number of the car and found the correct replacement in a matter of seconds

a. p.

We were served by a gentleman by the name of Mr Pete upstairs in the bicycle section. We went to purchase a bicycle our 5 year old son. He was so clear an assistive in every way possible. He made sure the seat height was perfect height for my son. Furthermore, he went to explain the advantages of the care plan etc which we were delighted to accept. Pete was exceptional in everyway! Thank you Pete and Halfords.

A. T.

Got great service from Halford's Watford staff especially a young lack man who stopped on his way off work to help with a battery problem I was having and gave good advice and showed me where relevant things were. Much appreciated and generally i get good service there.

J. I.

Popped into Watford Halfords today to purchase and have fitted windscreen wipers for my car, it took less than 10 minutes from Ben who fitted them and making payment, both Ben and the young lady on the till (sorry don't know her name) were efficient and freindly.

C. l.

Victoria and jack were amazing from choosing the right dash cam to the fitting. Fabulous. I am truly a happy woman. Couldn’t have asked for a better experience

s. p.

New number plate fitted,very easy to order online and get fitted ,well done to all the team at Watford.

K. B.

I purchased a dash cam from Halfords at Watford. They had a good range of dash cams and I had it installed by a member of the shop staff. I was very pleased with the service I received.

j.

I think it’s fantastic that Halfords do a free bike check ups and the time to be served was very quick and it’s very straightforward. However I wish the staff were more enthusiastic and better at knowing what they are doing as quite often I have come back from the bike check up there is still something wrong with the bike

S. s.

Was recommended Halfords by another DIY retailer for rachet handle extension rod to get a car battery clamp plate off. A store staff member understood my requirement and took me straight to the correct item - a 10” extension rod. Well done! In and out in 5mins

T. B.

It was very refreshing to go to a store and find staff members with the time and knowledge to help. It made getting our new bike even more enjoyable. Well done Mosh and Halfords Watford!

T. K.

The staff in store and at the call centre are friendly and efficient but their system let us down so we had to make three visits to collect a Click and Collect.

A. s.

Booked my MOT arrived and may I say that Tasso and Chris were excellent, great personality good service and very helpful, well done, you will see me again next time, thank you all at Halfofprds.

R. P.

Not what I expected from a reputed brand name. Booked in free kids bike health check which was hardly used and couple of years old with.The charge for repairs which they gave was £100 which was more than the cost of bike. The only thing it required was replacing one tube and tyre. Absolutely shocking and trying to reap customers

M. W.

Always well-stocked with a range of options in numerous fields, excellent tool, car paint and car cleaning selection and the Watford store is easy to navigate. Friendly and knowledgeable staff available when required.

E. B.

I needed a headlamp bulb replaced. The staff were helpful and friendly and the wait shorter than I'd expected for a Saturday afternoon.

M. D.

Nice and helpful staff. All measures in place for COVID 19 safety. Bike store can be on ground floor instead of first floor so it would be easier to carry stuff.

S. H.

Had a scruff mark on my rental car. I told the kind assistant my problem and she went with me outside to see the problem and suggest me a product. She even applied the ointment on the car and it was very helpful to me. This what you call service and it leaves a good memory for this branch.

R. W.

The service with my bike purchase was excellent. Very pleased with how helpful the team in the store were and highly recommend purchasing a bicycle from this branch of Halfords.

k. S.

The staff were friendly and very helpful, as I needed to return an item {wrong purchase], they found the right item and the return and purchase of the right one was smooth and efficient , and very delighted as I also was given a refund.

M. J.

Katie at the Watford store was extremely friendly and helpful in helping to pick the correct car seats for our car, and installing them correctly. Very grateful for her help and recommend the Watford Halfords to folks happily!

S. P.

Relatively a good shop, a bit pricey in comparison with other companies or with the online prices, but it is local and handy. Gave them 4 stars only as the online stock doesn't reflect the physical stock in store. Also the staff knowledge regarding products in store is very poor so something to work on.

L.

I went into your Watford store on Saturday for number plates and the fitting service. I was really impressed with the service I received. The store was really busy yet your staff were dealing with customer so efficiently and effectively. Your staff in Watford deserve high praise.

F.

Brilliant bicycle/auto store. Lots of products and a very organised layout with everything easy to find. Staff are friendly and knowledgeable.

A. P.

Lovely girl in store that assured she finished building my daughters bike a day early so she had it for her birthday the next day, sadly she didn’t serve us on collection but she still remembered and took the time to wish my daughter Happy Birthday.....it’s the little things that go a long way !

S. D.

Halfords visit has been been very pleasant. The Watfoord branch is very helpful. I've visited over 10 times and everytime , the cycle engineers are so friendly and helpful. I'd certainly recommend Halfords.

A. W.

Visited Halfords today to purchase a few cycling items. Staff were friendly, helpful and knowledgeable and only too pleased to assist. They observed all covid safety procedures and the store looked clean and safe. Managed to pick up one item as a stocking filler for xmas and was given advice regarding an online only purchase from the Halford website stating if any issues to bring it into store and a refund would be given immediately, so no problems returning items. Well done Halfords But please restock some items that are missing from you displays, ie 29in Tyres, I noticed quite a few sizes missing, Not a good idea when more and more people are cycling.

N. C.

A member of staff welcomed me into the store, showed me where to go and offered me advice on some of the products I was looking to purchase. All staff were friendly and very helpful.

C. V.

Really helpful staff. They not only changed my car light bulb but checked my tires, water and oil. Very helpful staff.

N. Y.

Visited this Watford branch in the industrial estate near kfc many times,Staff have always been friendly and helpful on my every visit. Excellent customer service and great staff x 10/10 x

b. l.

I bought bike just now which I really wanted and meet my expectation exactly how I want it or even more! staff are friendly and really helpful love that shop Thank you guys

M.

The staff are very polite and helpful. However, the cycle section appears understaffed as both times I have visited have involved long waits for help. Also one customer was not wearing a mask and the staff did not ask him to put one on. Unacceptable on the current situation.

T. M.

I needed a new battery for my car. Halfords watford were very efficient in finding and fitting the new battery and the staff very friendly and efficient. I think the chargetto fit the battery is reasonable given hiw quick the do it and dispose of the old battery too. I would recommend this store.

D. P. W.

My husband told me that one of my brake light's had gone so I asked at Halfords to check and change it was done quickly and I now have a spare should the other side decide to go out as well thanks halford's.

M. O.

Marked this place a three, due to lack of stock, and non accessible upstairs for those with pushchairs and/ or wheelchairs. Not very inclusive at all. Staff friendly and presentable. Easy to park at this venue, products are moderately priced.

M. L.

eBike in for service Job well done with full explanation of what was needed and carried out Drop-off and collection perfect Excellent service all round especially the Technician who did service

J. I.

Had what we wanted and bonus in the sale too

C. P.

Had to get some car products and we founds some drill bits we needed thankfully staff were great and friendly shopping experience was good

M. P.

Yesterday, I carried my hybrid bike in for rear tyre replacement.I spoke with Dylan who showed me some new road Carrera & Boardman bikes.He was very polite, professional, patient to stay after 8 pm store closing.I will certainly buy my new bike & lock from this gentleman.It is not often that you get consistent excellent customer service in London and that should be rewarded! My Carrera Axl Ltd bike (and separate lights) was sold by Richard Mosh this February. I had a very positive experience. My bike was built by a competent professional manager Alan. My bike fit was adjusted by Richard. He made sure saddle/handlebars were aligned properly. I was very impressed with Richard. He took time to listen, understand and undertake my concerns. He never made me feel rushed, no matter how busy the shop got in the evening. I certainly will come back to that shop to buy more products based on the polite, caring staff that I encountered. I get compliments on my new bicycle often. Keep up the great work guys!

S. H.

Great service from Louis when I collected my son's new bike, and good advice when we were choosing a suitable model

A. S.

Century park store, waterfields, watford - bike repair department - excellent support. Daniel was very knowledgable and checked my sons bike thoroughly. it needed brake replacement front and adjustment for the rear wheel and minor correction. He had great attention to detail and explained what he was checking and doing every step of the way. He is very knowledgable and even gave good tips of what to look for when my son needs a bigger bike in future. Customer service and interaction was second to none. I went in without any expectations and left feeling a very satified and happy customer. My son was excited to have his bike back all fixed. Would definitely recommend highly and use again. Will buy my next bike from halfords. Thanks to Daniel again.

A. 3.

It went there to buy a cheap stereo for my car and was greeted and helped as soon as there was someone, as they were serving others at that time. But as soon as they were free they were friendly and helpful and went out of there way to help me understand what I need to fit it. I spent quite a while trying to fit it only to find out there was no power going to it! I don't know hardly anything about cars and found out that it was burnt fuse causing it not to work under my bonnet! I can't remember all the names but big shout out to Rob who took the time help me find the problem and resolve it. Great customer service from all. God bless and thanks again.

t.

Great experience at Halfords Watford; friendly staff - who showed me where the item I was looking for was as well as providing a quick check out experience

a. f.

Great service at Halfords Watford. Nabeel, you were amazing. Thanks. My lights work perfectly.

N. W.

Very sharp and professional staff.

L. K.

Amazing service from all the staff I’m truly grateful for the service you have done on my bike I highly recommend you to everyone I know

N. K.

Great visit to pick up a cycle carrier. No problems. Item arrived on time and works beautifully. Thank you Halfords.

B. P.

Hi there the young lady who is at the Watford branch could not have been more helpful & she was the same with all the customers in front of me i think her name is jade although it says Jack on the receipt

D. S.

Massive selection although some products had parts that were lost. Not busy when I went but can imagine during busier times that there might or be enough staff. Older chap at the front cash desk was much friendlier than the one in the bike section

N. H.

Went to have a battery fitted and as it was a pretty empty shop I had the utmost of attention from staff who were great and super friendly. Nice experience all round

Q. G.

Waiting to be seen in the bike department takes a little longer than I like but overall the staff are friendly, very knowledgeable and always willing to be helpful

R. M.

Brilliant staff, super helpful and polite, even on the cusp of closing time.

s. g.

just a simple bulb change but bulb holder stuck, they persevered and changed the bulb so thank you Halfords for sorting it

B. H.

Great service, excellent and friendly staff, Katie was fantastic in helping with bike choices and purchase. Would definitely recommend

A. F.

Called in to get a new headlight bulb. Got it fitted for a small fee. In and fitted quickly. Thanks.

G. W.

Excellent, quick and efficient service from all the team - ordering windscreen wipers and having them fitted on the spot. Thank you

R. S.

I went in to get my back window wiper replaced. The staff members were friendly and the service was efficient. Would definitely recommend!

J. C.

Even as a trade customer, I always find the friendly staff knowledgeable and willing to help. This goes a long way when you might not be sure about a particular product and need just that bit of reassurance or knowledge of a particular product.

r. r.

The service I received when getting my headlight bulb changed was amazing. The staff are welcoming and helpful :)

E. Z.

I'm usually able to find what I'm after when I visit this branch. The staff have been helpful whenever I asked for assistance, and let me browse in peace if I don't need any.

V. C.

Just bought some spray paint and the man behind the checkout really makes a difference. He has such a nice way about him and has literally made my whole day just by being the friendly person that he is. Thanks.

C. M.

Brought a new bike for my sons 9th birthday. The staff were great and friendly and so helpful in helping me choose the bike

M. C.

Verily, George is a *god* of road bike maintenance. He sorted a gear change problem with a Shimano 105 group set which 3 other mechanics had attempted - and failed - to fix. 10% discount for British Cycling members. While George draws breath, my bikes won't be seen by anyone else.

J. T.

Very helpful experience with Mike (?) who fitted my replacement roof bar foot pack, told me what he was doing and why, and was generally friendly and helpful.

d. p.

very easy online order and collect

L. B.

Good shop helpful people, lots of variety of items, spoke to a lady if she works in there but she said no, had a laugh about that, I needed dot 4 brake fluid and she helped me which was kind.

c. H.

Good customer service Was just a little disappointing not able to use my AA card to get money off my wiper blades which was a bit expensive Was told install my amp For this to happen

S. P.

Excellent customer service by Henrique. Absolute asset to the store. 5* experience overall

J. -. T.

Fast, efficient and friendly service, not overcrowded, staff quickly supplied my items. Was notified as soon as they were delivered to store.

L. Z.

Staff members all the time are friendly and helpful, you can find anything you want for cars and bikes and anything else. I completely recommend to anyone.

W. F.

Great product range, friendly staff and good customer service. Store Manager Kevin was obviously busy that didn't stop him from asking how he could help me and recommended the right product to me. Good job!

J. C.

Ben gave excellent and friendly service for changing a headlight bulb, despite torrential rain at the time of the visit!

D. E.

Product I needed was easy to find. Staff were welcoming and helpful.

r. a.

Great service by Recess knowing his products on the bikes as know I have my perfect bike.

P.

Collected a child's bike that we had ordered online. Staff very helpful, polite and friendly. Thank you

C. R.

The bike team were excellent. Knowledgeable and friendly staff. Would recommend.

N. H.

Kevin from the Watford branch was extrmely professional, knowledgeable, polite and efficient. I am very pleased with how he helped me buy my beautiful Exodus 530ltr top box. They aslo have a large stock. If all sales represantatives were like Kevin, life would be much easier, he is exemplary and a true asset to his company. These are the main reasons I will be returning and that I am a very happy Halfords client!

G.

A very quick, easy and trouble free shopping experience. Helpful staff, good product availability, good covid complience, & decent value for money.

L. P.

It was really a wonderful experience for me . The attitude of the staffs were excellent. There is no need to wait for that , as I prebooked for the bike check.

K. M.

Best auto Centre in watford, staff is friendly, helpful and pleasant, place to go when you need honest advice,

D. S.

Good customer service but always when we going there no inf stuff to help you & always need to wait to long in Queue

H. L.

Good store. Staff were really helpful

E. H.

Very friendly staff and always happy to provide the best experience and service for their customers.

P. J.

He was a very good Experience and the Customer Service he was very good.I Am a happy Customer :)

K. J.

Really helpful, polite. Gave me good advice, left with more than arrived for but needed all of it. Completed my task and was over the moon.

R. B.

The staff were polite, the service was quick and our questions were answered well!

N. M.

Except that one has to book two slots for a silver service for a road bike, Halfords offer a fantastic service.

P. E.

Popped in over the BH weekend to fix up my little girls bike. Super efficient service by Richard. In and out in 10 minutes, all sorted👍

m. p.

Excellent customer service cannot fault an iota of todays staff in assisting me.

d. p.

Thank you Mosh. Great service and good explanation of technical terms to help us understand what the problem was with the bike.

S. S.

A pleasant experience at the store. Staff are friendly and eager to help. Keep up the good work.

A. B.

Store empty, staff helpful, however the person who served.me.was very reserved and young and did feel.oit of their depth, help should have been easier to obtain for them

H. W.

Great experience and excellent service. Shannon all her colleagues are really customer oriented. 5*

R. M.

Social distancing procedures in place. Ordered online, queued and collected. Helpful, friendly staff, as quick service as they could at 5pm

O. W.

Great store, really nice staff. Never had a problem. Reasonably priced.

F. R.

Not very happy with Halfords in Watford. Salesman tried to sell us a plan that wasn't quite appropriate and it was all sell, sell, sell - basket needed? basket needed? plan needed? We do need a plan but certainly not bronze. STOP!!! WE ARE TOO OLD TO BE SOLD HAPHAZARD PRODUCT PLANS

M. “. R.

I have been before on many occasions, with prime care. But this last visit the staff seemed as lost as me trying to find the desired part and reached no grand conclusion. All in all great shop regardless.

S. M.

Hit and miss with service levels. Not entirely sure if the mechanics know their stuff but I only use it in case of emergency (eg emergency inner tube)

N. D.

Click and collect service was efficient. Parking was not easy - v busy

C.

Bit slow to get anything as it always seems busy and under staffed but the staff seem to try and do what they can £20 to supply and fit my head light is not bad for the amount of work it takes If you consider they now have to order most things so are at the mercy of external suppliers and their stock system is often wrong so even the things they should have they often don't it's little wonder they seem stressed

C. O.

Very good service thank you

G. P.

The staff were ok today stocks seam too be low and very few products on the shelves

B.

Big store, staff member who served me was friendly. I was in and out with my online order in less than 2 minutes

S. G.

Friendly and warm shop. Mosh listened to my needs and served me nicely and fitted my accessories efficiently.

J. G.

Fair. most of the items I wanted were not in stocks but staff were pleasant and helpful.

c. c.

Luckily there were only a few other customers so we got fantastic service and assistance. A lovely experience.

V. C.

No entry into the storebl and there was a queue due to covid safeguards. But the girl who served me was very friendly and helped me with what I needed.

L. J.

Great staff at the bike centre, so informative and happy to help.

v. k.

Good online service. Friendly and helpful staff. Got what I needed. Recommend Watford Halfords Branch.

L. B.

Windscreen wipers replaced in minutes with no faff and no fuss. Brilliant and quick service!

D. P.

Friendly, helpful and impressively efficient service from Jack and Shannon. Thank you- I'll be back!

a.

Good service, friendly people and a decent range of products. Also plenty of easy parking.

P. N.

Staff are friendly, professional and knowledgeable. Makes it easy to get your requirements swiftly.

L. B.

Watford store was very helpful on Sunday especially the two girls on the till at the time.

R. S.

Excellent service. Would have got 5 star if I did not have to wait 30 minutes. Unfortunately very busy.

R. B.

Friendly and knowledgeable staff. Matt handles complex queries well without flinching.

L. M.

Mosh was extremely helpful and very patient! Really appreciate his service attitude.

D. A.

Great shop experience and a few friendly and knowledgeable staff.

S. P.

Great friendly, helpful staff. I had to wait to be seen at the weekend but the walked straight in on a weekday.

T.

I came the other week and there was this lady and she genuinely went the extra mile to help fix my seat despite covid 19

Z. M.

Great experience with Halfords Autocentre in Watford, will be happy to use them in future and recommend to friends and family

B. C.

Very happy with the staffs professionalism Highly recommend the store

J. W.

A great store with helpful staff. Bit of a covid nightmare at the moment expect glacial queues.

D. C.

I had a car battery that was faulty and under warranty. All sorted and changed. Very professional

S. L.

Went in to get my daughter a crash helmet and was helped by a very helpful assistant.

D. D.

Excellent service and product knowledge from Jack at Watford today. Thank you.

j. z.

Helpful and friendly team, great customer service, I would definitely recommend them, thank you 👍👍

M. W.

What can I say, its a Halford so, not the cheapest but open all week, parking just outside and the staff try to be as helpful as they can.

G. N.

The staff were very helpful and efficient when changing my car battery

C. H.

Staff always helpful, well stocked

O.

I Ordered online and picked up from store. Very smooth process.

J. B.

Went here today to grab a tool to help fix a friend's car. Colleagues were very friendly and helpful

D. M.

Great customer service very helpful 👍.

S. H.

Extremely straightforward purchase and served by charming, friendly professional staff. Thank you.

D. T.

Really helpful under challenging circumstances. Well informed on product range and happy and friendly.

D. E.

Great range of stock and good service unlike some of the surrounding branches saved me having to order online!

D.

A round of applause for Halford's in Watford. Brilliant, efficient and really polite service.

V. S.

Well they had what I needed.

L. H.

Went to get light bulbs and they had a good set up for social distancing and I got what I needed

s. r.

Clean and well laid out store Had what I required in stock

A. S.

Little stock and choice in store (cycling dept), I was told that you you have to order online in advance!

G. T.

Beillant customer care services. The staff very very friendly and helpful.

W. M.

Good store but always seems half empty .A refurbishment is long overdue

W. L. Y.

Great Halfords Store. First choice for Bikes and car accessories.

T.

Really friendly, helpful and knowledgeable staff. Great place to deal with.

d. o.

Public toilets in Halfords would be nice . apart from that nothing to complain about

S. A.

No stock, untidy, very inviting. I didnt buy anything

B.

1st class service. The department could be a bit tidier, more staff ?

A. 4. Y.

Friendly staff, not many car cleaning products available.

M. P.

I can't really say a lot about Halfords as it's always been rubbish and expensive.

B. P.

Very happy with the service, sharing of the knowledge on the product and efficient staff

S. B.

Good store, friendly and helpful staff.

P. E.

Truly professional and helpful service from the staff members at the Watford branch

T. O.

Wot a great team the young lady on Saturday was fantastic customer service was top notch

R. C.

Friendly, helpful and responsive staff. Thanks

m. p.

very help full staff and excellent customer service

M. S.

Tills were slow but friendly staff and parking looked busy but many spaces

S. D.

Great place to shop for bike,car parts etc etc

B. D.

The staff were so good & helfpul, really impressed.

A. P.

Good, pro service

O. K.

Fixed gear adjustments on bike in 5 mins - no stress, amazing

P. K.

Nice looking

K. S.

Really helpful staff. Friendly and professional

J. J.

They had oil for my car. What more can I say really

M. B.

Nice and friendly staff. Great selection of car and bike items.

F. O.

always helpful and have lots of good quality stuff

D. K.

Very friendly and knowledgeable staff willing to answer any queries

Z. k.

great

A. M.

Great customer service and an array of items to suit your needs

A. G.

Great customer service, patient staff

A. P.

Good service from all the staff involved in bike section.

k. k.

Great customer service, checked my vehicles battery for free

J. C.

very polite and attentive, super recommended. very good prices.

S. G.

Great staff members. Gave helpful advice that really helped.

C. M.

Polite and helpful staff. A good service overall.

R. T.

Friendly and professional staff...all good

M. S.

Staff know there stuff and there very helpful would go again thanks guys

B. R.

I had a fantastic experience with these people, great and helpful service especially big thanks to Hanna. ++++

A. G.

Click & collect process clear & works well. Friendly & efficient staff.

V. P.

Saw me ahead of my booked appointment and fixed everything quickly

L. C.

Very good service. Nothing is too much trouble for them!

G. R.

Fast and friendly service. Staff know what they are talking about.

M. P.

Very friendly staff and organised store!!

L. D.

Click and Collect was very easy and staff were very helpful

R. T.

Had what I wanted, although stock looks rather low at the moment.

C. W.

Friendly staff, they just need more knowledge of what they sell

J. G.

Friendly staff, you will find easily what you were looking for

d. (.

Hats off to christy, helped me out and gave great advice

S.

Amazing service, friendly staff and quick!

M. N.

Good store, helpful staff in my experience.

P. G.

Limited selection of tyre inflators.

A. B.

Bought a battery at good price. 👍

L. J.

Good store, helpful and friendly staff

И. Г.

Amazing

d. p.

Very helpful and friendly staff especially Ben

R. H.

Ordered a click and collect, staff were helpful and efficient

C. S.

Great service and as always great advice.

A. B.

Helpful staff managing well during Covid

I. G.

very efficient

G. j.

Just a bit of a wait... Computer very slow..

R. W.

Not a lot of stock of accessories . Friendly staff 👍

L. B.

Always helpful, Ben is a helpful staff member.

M. S.

Battery replacement. Very efficient and no nonsense

M. P.

pretty good. friendly staff. prices not the best.

T. R.

Good stock

l. j. s.

All the staff was very helpful and very friendly

A. M.

Friendly and helpful and efficient staff!

J. E.

Found what I wanted quickly and I was served quickly

W. C.

Loads of staff walking around only one cashier big que

m. k.

A bit pricey but good quality products

E. K.

Very good customer service

g. h.

There when you need them, brilliant, thanks.

B. B.

Staff member Hayley was exceptional

V. P.

Very cooperative staff and helpful😉

G. P.

Excellent customer service Nabeel.

k. p.

Good experience. Great staff

A. J.

Okay

S. J.

Nice store, nice staff

a. p.

No assistant. Want ask some questions but give up

D. L.

Click and collect quick and efficient

M. A.

Great service by very helpful staff

C. H.

Great service and friendly staff

d.

Amazing very happy with purchase

m. r.

good selection of sandpapers

A. A.

Very helpful, very quick. Friendly staff.

D. M.

Found what I looking for

A. J.

Excellent service as always.

h. f. x.

Really helpful polite staff

a. C.

I always find what I need at Halfords Watford

G. P.

Great service and advice

C. B.

Very happy very smooth experience

A. G.

Excellent customer service

R. F.

very good service

R. P.

Excellent Service with a smile

R. R.

Good place to go for shopping

V. K. K.

Good place to buy motorcycle

B. K.

fast and polite service

J. M.

Ok but staff are not so helpful

V. L.

Very help

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