Reviews of German Automotive. (Auto Repair Shop) in Derby (Derbyshire).

German Automotive

230 Reviews

174 Comments

Auto repair shop

Car repair and maintenance

Ascot Dr, Allenton, Derby DE24 8GZ, United Kingdom

Description

Information of German Automotive, Auto repair shop in Derby (Derbyshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of German Automotive

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Reviews of German Automotive

J. F.

Having broken down on the A52 from Nottingham, I spoke to Danielle who was very friendly & helpful, so I went ahead & had my VW Golf recovered by my own insurance breakdown recovery to German Automotive. The guys were extremely helpful & professional - I can see why they get really good reviews as their customer care is top class & genuine. I would happily use them again & more than happy to recommend them to anyone thinking of using them if they are a first time customer.

M. I.

Great service I turned up on the wrong day and they still sorted the car. Price very reasonable and it’s came back VERY clean. I was very late for pick up due to a late taxi (PJs Taxis don’t use them) but rang in advance and they waited for me even though it was after closing Outstanding service will definitely use again

b. c.

I am more than happy with the service I received at German Automotive .

M. B.

I've been using German Automotive for years as an alternative to the main dealers & have never had anything other than excellent service. They give great attention to detail, are very friendly & I've never had any cause to question their work

k. c.

I have used german automotive for servicing and mots for a number of years now their customer service is second to none as is the work and price, reception area is well nice with a drink on hand and the car is always returned clean . I have no hesitation in recommending this garage to anyone who wants a excellent job at a good price

S. B.

Best for parts and knowledge

D.

Great service, on time and friendly will use again in the future thanks Fiona and German automotive Regards del

m. p.

German Automotive have always provided myself and others member of my family with a excellent service, always informative and very competitive. Ian's always a pleasure to deal with.

m. s.

Excellent service professional service very good communication very pleasant staff will definitely be taking my new van there in furture keep up the good work 👍🌞

e. p.

Took my car here to be looked at due to an engine warning light, first time id ever taken my car to a garage so was unaware of what to expect but the people were so lovely and helpful, even looked as if they'd cleaned my car on the inside as well which I was very pleased with!!

Z. A. C.

Very lovely experience, reasonable prices, kept me updated with car issues and expected collection vehicle time.

M. C.

Booked our 2017 VW Passat in for a service and MOT which it failed due to worn out pads and discs. The ladies in the front of house were very friendly and knowledgeable and visually explained what was wrong and how much it would be to rectify. I needed the car soonest as it my wife's car for the school run so they arranged for it be fixed late the following day. Competitively priced with a very friendly attitude that I can thoroughly recommend. I will definitely be coming back in future thank you.

A. P.

Professional with brilliant service, after 1 visit both mine and wife's car will be coming here for all needs

S. D.

Very professional and attentive- will not use a main dealer again. Thank you

P. V. (. V.

GA provide reliable, quality service, keep you informed of what’s happening - I don’t take my Mercs anywhere else

G. C.

What a breath of fresh air, proffesional and curtious on all fronts resulting in a prompt and effecient service which is demostrated in there vast technical ray of knowledge. Clearly very experienced and will continue to use their services and recommend them to all freinds and family. Please give them a try and see for yourself, you will not be dissapointed

C. W.

One of the cleanest and up todate work shops I've seen they are more equipped than 90% of main dealers

T. C.

Was recommended German Auto and I have to say the experience was fantastic. David was a pleasure to deal with and I will definitely be back. Many thanks to everyone involved!

R. W.

Treated very well, in spite of Covid restrictions and the measures they have put in place. Feel my experience echoes other feed back, good.

M. R.

I've now used German Automotive for the last two services of my Mercedes C Class. They are significantly cheaper than the main dealers, but service doesn't suffer for that - definitely recommended.

K. W.

Had some work done last week. Amazing service! Very nice people, will definitely be returning in the future. Thank you so much guys!

W. H.

I've been using German Automotive for over 5 years, there services are fantastic, the guys give a personal easy experience, I recommend!

P. K.

I had some work done here, first time I have been, very happy with the work and price. The administration staff were very helpful and knowledgeable. I will be going back there in future.

N. C.

Recommend, good customer care. Very helpful. Quality work at cheaper prices. 5 star service.

w. h.

Exceptional friendly service with competent knowledgable staff. A professional run company, always reliable with great competitive prices.

T. L.

A really professional automotive service and repair garage. Specializing in EGR and DPF problems with the minimum of fuss and expense. Highly recommended

D. H.

First time using German Automotive and was very impressed at the service

P. H.

Great service with follow up calls to check for customer satisfaction, would use again for sure

L. R.

Superb client service! I had an issue with a car, called to this service and they came to the place just to inspect the car for free! 5/5!!

A. M.

Excellent service. Wouldn’t go anywhere else. Highly recommended. Thank you

M. V.

Great prices, fast work, they explained everything and even i understood it

M. H.

Excellent service and value for money to correct a faulty heater motor in a 911.

L. G.

MOT and service to my car carried out efficiently, Friendly, competent service.

D. M. I.

I get all my maintenance done at German Automotive . I trust them with my Mercedes. Very professional and courteous . I highly recommend them . Master technitions for BMW and Mercedes

R. S.

Been coming here for several years now and always receive great service at great prices. Would happily recommend to anyone

J. M.

Very kind, full explanation given regarding problem. Would highly recommend. Jenny Mountford

S. D.

Great service and cost, car was valeted and ready for the time I wanted, couldn't ask for more. Permanent option for me now

M. W.

Excellent all round service as good if not better than at a manufactures facility . Highly recommend.

D. W.

I've been taking my car there for a long time now, Fantastic service and will be returning for many more years to come. A+!!!

J. K.

the best place to take your car very helpful and great service! and most importantly great price!

G. B.

Got my BMW x3 serviced good service station and inexpensive thanks

m. d.

Absolutely wonderful service, would definitely recommend to my family and friends

N. B.

Very professional, impressive, clean workshop environment.

L. D.

Excellent professional friendly service, highly recommended

d. c.

I highly recommend this garage, I had some troubles with my car and needed a flywheel and clutch. Danielle responded extremely quickly to my emails and helped me throughout the process by keeping me updated. It took the garage 2-3 days to order the parts and install everything, alongside this they cleaned my car and gave me a gift for going with them. My family use this garage and would recommend to anyone. Very reliable, my car drives so nicely now.

J. D.

Great management here know how to keep there customers happy will see you on Friday again special thanks to ian

A. P.

Such an easy experience, friendly staff and fantastic service!

I. S.

Fantastic service very friendly at a good price I would definitely recommend 😎

E. A.

Great Service! Very professional and would recommend to a lot of people A*

M. P.

Brilliant service, quick and a good price for a great job!

B. B.

Good service and professional knowledge at a high level. Also helpful & pleasant staff

C. L.

Excellent prices and work done well 👍

P. S.

Super helpful. Kept me well informed at every stage

R. C.

Very good service professional top quality job friendly staff

m. l.

Excellent service would definitely recommend

D. C.

Fantastic customer service from the moment I made the booking for what I believed was to be a service and MOT. Ended up with an issue with my front brakes needing to be replaced which came as surprise to me and was no fault of German Automotive. Danielle was very professional and understood the concerns and questions I raised and was very supportive through an annoying situation. The work was completed on time and I even came away with a fully cleaned car inside and out and a bottle of wine. Will definitely be back for all future work. Thanks again Dan

t. y. b.

Another great job, thanks Dave and all the team,

P. H.

Competitive prices great service and friendly staff

B. D.

Great service! recommend 👍

G. F.

In my Opinion these guys are the best and well priced

J. S.

Top guys top service. Highly recommended. Cheers.

J. S.

Great place good efficient place good prices friendly staff

B. B.

Service always been excellent.

A. T.

Perfect service, great price.

D. K.

Excellent service many thanks

S. D.

Great service from all the staff

M. C.

I have used this garage for servicing and fault remediation for 3 different BMWs that I have owned over a number of years. I have always found their expertise to be brilliant and the service second to none. It gives me comfort to know that they are extremely reliable and use genuine dealer parts. I always trust their fault diagnosis, of which I can't say for some other garages that I've encountered over the years... I have found that some garages rip off people, charging them for things that the cars don't need (particularly being a female customer). German Automotive have always provided a fantastic service in a friendly, professional manner and I recommend them to everyone.

P. B.

Excellent service

L. R.

Good

R. l.

Plight and skillful staff

A. E.

Very good company

C. L.

Great place

A. W.

A. B.

J. T.

M.

M. G.

S. S.

My first time at German Automotive and just wanted say a huge thank you to all the staff, very helpful and professional and managed to fit my car in for new brake pads and discs at short notice, they even took the time to take me to the workshop to show me how badly worn my pads and discs were. All in all a fantastic service and I will definitely be back for my MOT and service. Would definitely recommend to family and friends. Thanks again Sam

S. K.

S. G.

S. A.

c. s.

J. M.

I have just had my wifes car serviced by Ian and his team and I can highly recommend them. I had been trying to reach out to the local main dealers who despite leaving messages for never returned my calls - I reached out to Ian who got me booked in promptly for a date that suited me. On the day the staff whilst very busy all had a smile and a cheery hello, as well as a quick chat, the work was completed faultlessly and the text message to say the car was ready is a great idea..... no more having to ring a dealer and wait while they find out if you car will be ready when they said it would be. I will defiantly be recommending these guys and using them in the future. Keep it up!

J. A.

I've been using German Automotive to service my BMW since 2017. Always had a great level of service from them with fair prices and good communication, always very professional. I recently had an issue with discs they had fitted but they were quickly replaced under warranty without any fuss.

C. L.

woke to an unexpected flat tyre, called German Automotive, even though they were busy they managed to squeeze me in. As soon as i got to the premises i was greeted kindly and the tyre size taken. They ordered the tyres and my tyre was changed and fixed by the afternoon. I will definitely be coming back to German Automotive for all my repairs in the future.

L. T.

I brought my car in for its annual service and Mot due to having bad experiences in the past. I decided to book in with German Automotive , unfortunately it failed on a damaged coil spring, they kept me informed and managed to have it all sorted by the end of the day and even washed my rather filthy car thank you 😊 All in all an excellent service, the staff were very professional and friendly. I will definitely be recommending to friends and family.

I. T.

Contacted German Automotive for a DSG oil change. Really helpful over the phone, managed to get me booked in asap and came in far cheaper than main Audi and surrounding german garages. They conducted a free of charge safety check and reported back to me and also gave me a free bottle of wine due to being unable to clean the car that day. Both services I wasn't expecting so feel German automotive went above and beyond my expectations. Will definitely be back when the car needs a service. Was refreshing to contact a garage that was honest and not just out to make a quick buck. Thank you so much guys. :)

J. R.

August 2021 - Updated: car was serviced and had its MOT this week. Another painless experience and I wanted to share a second positive experience with the team at German Automotive. Courtesy car was fantastic, kept updated, picked up a freshly cleaned and serviced car at the end of the day. I was really happy with the service I received from German Automotive. My BMW main dealer had informed me the brakes needed attention, but quoted long lead times and inflated prices. Dealing with German Automotive was a great experience, from my initial call all the way through to collecting a really clean car! The entire process was friendly and efficient. German Automotive came to my attention from a personal recommendation and I can see why. The car is due a service in August and I intend to return for that.

A. P.

After getting damage from a pot hole putting all engine management lights on, German Automotive managed to squeeze me in on a Monday diagnose the fault and repair it by the end of the day, that's the 3rd time they have been brilliant and sorted my car out

L. P.

Fantastic professional service with excellent communication and technical expertise. It’s a refreshing change to find a garage and staff who listen, are proactive in their fault diagnosis, including test driving the car to try and reproduce the fault and provide regular feedback on progress. Successfully rectified an intermittent ignition fault on my daughters Mini after many other garages had failed for year. Highly recommended.

A. G.

I used German Automotive for an MOT on my vehicle, as well as to have an issue looked at. The problem was diagnosed quickly, and the work was carried out the same day. I was extremely pleased with the service. The staff are clearly highly knowledgeable and friendly, and the communication was excellent. I will take my car here again in the future.

S. W.

Had a major coolant leak on my BMW. Called at German Automotive without an appointment and Tom diagnosed a split coolant radiator. Had to leave my car there but it was fixed within 24 hrs. What a super service and a friendly group of people. Would certainly recommend them to anyone for a fast reliable repair. Once again, thanks to all of you. Steve.

T. G.

Had a service done on my Mercedes A45. Would highly recommend this company.

S.

Called and managed to get my car in only a few days after. They found the problem straight away and called me before they carried out the repair. Car was fixed same day and they even washed my car so it was nice and clean when I picked it up. Thank you German Automotive I will be returning again for a service! :)

K. T.

Great customer service. Timely work and great communication. Really liked the option to have a courtesy car at a very reasonable cost. Also a lot better value than the Audi dealership

J. H.

My daughters family booked to sail to Spain on holiday with there Motorhome. The fuel pumped failed the day before they were due to sail. So we lent our campevan which had a tick over issue. So at short notice German Automotive our regular service garage, helped out although they were fully booked. They attended to the tickover and checked the van all over tyre pressure etc. They were so helpful and obliging so my daughter and family were able to go away on holiday as planned thank you so much. Along with our service experience we would very much recommend. Thank you to Lisa and Tom

J. M.

After a very long process of elimination, they team managed to find my fault, although the issue was never truly gone. I have to say though, despite not actually getting rid of the issue, they were extremely professional and thorough throughout the whole process. I wouldn't say it was cheap for an issue that was never properly resolved, but I suspect its one of those that could have gone on and on, up and up. One thing I have to say, they have the cleanest workshop I've seen in a very long time and a very friendly team. I would absolutely use again as i did not get the impression i was being ripped off

N. B.

This is the second time that l have used German Automotive as an alternative to the Mercedes main dealer. They quoted me a great price for replacing my front disc & pads, considerably cheaper than the quote Mercedes. Danielle was very professional and kept me informed regarding the repairs. I would highly recommend them as an alternative to using a main dealer, great prices genuine parts and your service history is uploaded to the relevant database. Thanks Neil

P. L.

Excellent Service from drop off to pick up. Polite staff could not be more pleasant. Service with a smile.

C. P.

First time using this garage and I was impressed by the service they provide and quality of the work carried out. I will be coming back next year.

A. H.

Needed brake pads replacement and was able to book it in at short notice. Very professional set up. Staff really good and got the car back cleaner than when I left it. Would definitely use them again.

N. S.

Very professional and fantastic service! I had an upgrade on my A35 AMG Merc, from a factory fitted grille to a smart black gloss Panamericana. This was the first time I have used this company and I would highly recommend them. Danielle looked after me from the start and was very professional in organising getting the job done, and the handover once completed. All the staff where really friendly, attentive and made you feel welcome.

N. W.

I have gone to BMW/Audi main dealers for services/repairs for over 20 yrs. Two years ago I broke the cycle and decided to take my 420 to German Automotive. I wanted a more personal, friendly experience with people who really know what they are doing. Plus I wanted to give my money to the smaller guys who have a massive interest in making things work for you. I can highly recommend German Automotive for their friendly advice, technical skill and competitive pricing!

J. E.

What a great set up! Left my VW Golf with them for a couple of days so they could give it a run on the roads. (After 3 other garages failed to diagnose the problem - and cost me a small fortune!) Not only did they sort the problem, they gave three yr guarantee AND cleaned my filthy car!! Extremely impressed and would recommend 100%. And so friendly too. Many thanks gents!

A. E.

This is our second time visiting German Automotive, after having a bad experience at another car garage, we found German Automative and wouldn’t go anywhere else now. First class service from all staff members, who go above and beyond. Staff members are extremely friendly and knowledgeable, explaining everything clearly to me (especially to a female who has no idea about cars) very professional and reasonable prices. Exact same services and parts as the main dealership with better prices and customer service. Made me feel very safe during these uncertain times and because they couldn’t wash my car due to the current situation, I was given a bottle of wine and a gift for my son (who was extremely happy) thank you to you all! Thanks again for another first class service and all your help, I will see you soon! Thanks Amy

B. M.

I have used your services for a few years now for services such as servicing, repairs and testing. You were originally recommended to me by a business contact with fleet vehicles who had one of their mechanics check that the parts you replaced during a service were actually done (their previous servicing supplier failed this test). The recommendation proved to be a good one. As a private customer I have always found your services to be excellent. You provide friendly service supported by excellent technical expertise and, importantly, fair pricing. It is extremely difficult, particularly in the motor trade, to find such a trusted supplier (I previously tried many). Clearly, you have ethics which place the customer as priority. The fact that you live up to them is what makes you different from many of the rest.

S. B.

Excellent experience start to finish. Helpful and knowledgeable team. Definitely recommend

S. S.

Purchased a car week ago, test drive was fine few days later could hear a rattle/knocked. German Automotive booked me the next day after speaking to Danielle. No issues found but Danielle informed me they’d keep the car overnight so can be checked again! Kept me updated, provided excellent service! Definitely recommend them to everyone!

J. M.

I've used German automotive for several years on multiple cars (2 BMW 5 series and a Audi TTS). Top class work, very obviously loaDs of knowledge by the technical discussion I have with them, friendly and fast service, they go the extra mile and most importantly they are always fair and never try and over charge you which is so important when choosing a garage. Recommended

T. N.

Booked my car for MOT and brake fluid change. I have used German Automotive in the past and knew that they were reliable. It was easy to make the booking, the job was done on time, and the frontline GA team were really helpful. Will use them in the future and recommend them to my friends.

M. A.

Popped in with a pretty rare but small issue this morning and spoke to Tom. He came out the workshop, explained everything to me and fit the part straight away. Didn't make me feel belittled because I'm not a mechanic. Amazing service and I'll definitely be going back!

A.

I would just like to say how good this garage is, they recently had my Mercedes in to do the ball joints, dropped the car off, had a courtesy car waiting, was told a time to pick the car up and by the time I got there it was ready and waiting, before time actually. They are very professional and friendly, the price was the cheapest I'd found and I'm very happy with the work they have done. Highly recommend, it's rare to find a garage this genuine. Thank you Ian.

S. M.

Great value, certainly not a rip off! One of the few garages I trust.

M. G.

A friendly, professional service tailored to me and my car. I’ve never used German Automotive before, but I will now always return based on my experience. Absolutely first class and very knowledgeable staff that were very eager to help and support my needs. Thank you so much for all your help. Chloe & Matt

D. M.

Went in for a routine oil service on my 2016 Audi TTS. They discovered that I needed a thermostat and a few minor items. Was a big bill, but as we all know too well performance cars are not cheap to maintain. On the whole though good level of customer service and very professional in their overall approach. Will be using them again, cheaper than the alternative Audi main dealership.

c. f.

I've been a customer now for many years with German Automotive. I would never take my car anywhere else for its MOT/Service/repairs. They always explain things in a way I understand and staff are always friendly and helpful.

G. W.

Following several personal recommendations, I decided to leave my car at German Automotive for service and a small body repair. I was impressed by the efficient and friendly service I received. On collection I was delighted to find that my car had also been cleaned and valeted. I can thoroughly recommend German Automotive as so much better than using a dealership.

S. H.

Ian and the Team always provide a great, and cost effective service. Been using them for several years for both my BMW and my wife’s Audi. Never going elsewhere.

S. S.

Have made German Automotive my first and only call for repairs and servicing for a few years now. Main dealership peace of mind at a reduced cost with a personal touch. The team are fantastic - easy to reach and very accommodating.

m. m.

If you own a German car this is the place to go to. I had my timeing chain replaced on my BMW. Excellent service from start to finish would go to again for any more work in the future. Thanks mark.

S. C.

These people came very highly recommended , I’ve had issues with strathstone so decided not to use them as they did everything possible not to help me with the problem, took the car to German automotive who not only diagnosed the problem , but strongly advised me to go back to the main dealer as it was a warranty problem , I eventually went back to German automotive (after arguing with strathstone who refused to deal with the problem) they fixed the problem with no issues.Great company , great people.

R. W.

What a wonderful place. Very friendly people, exceptional service, all as quoted, no hidden costs - nothing was too much trouble, one very satisfied customer. Even got a car wash thrown in. Would highly recommend without hesitation.

C. M.

I currently work in Derby and had issue with management light on my Audi Q3.. Took it to Audi for quote which was astronomical so looked on german automotive website they quickly got me to diagnose the same issue as Audi but with far better option to repair approx 3rd of Audi price. Work was complete with 24 hrs and worked perfectly..afterwards also message to check everything was ok.. great service highly recommended.. Thanks for assistance see you when service is due..

M. C.

Danielle, Ian and his team were amazing... I travelled from London to see them on a local recommendation. 10 stars !!!!!! Honest, professional and helpful.... thank you so much ... I am definitely using you guys again...

N. H.

Been using the guys and gals at German Automotive for a few years now. Great location for me working at the nearby Derby Rolls-Royce site. Service and knowledge of the cars is second to none and prices are more than competitive. Thanks a keep up the great work!

A. B.

I was first introduced to German Automotive through a work colleague of mine under his recommendation as an alternative to the main dealer. From the initial introduction, I was very pleased with their service and customer focus. Since then, I haven’t looked elsewhere. I have now been a German Automotive customer for 5 years and I will continue to take my business to them due to their professionalism and quality of service they provide.

A. W.

Recently had some major issues with my BMW 1 series and took it to a local garage who had no idea what problem was and therefore couldn't fix but still charged me £95 for the diagnostics! However, a friend recommended German Automotive and I would highly recommend. I called through and within seconds, a likely cause of my problems was suggested as a cause and various probable solutions. Straight away it was clear that these guys know their stuff and I was put at ease that my hard earned cash would be put towards actually solving the problem and not just the investigation! First impresssions when visited to drop car off were brilliant, warm welcome, professional and friendly service. Received call to advise of work needed and explained really well with all costs broken down. No hidden extras, just an honest and reasonable assessment of what needed to be done. On collection, car had been cleaned for me, looked amazing and, more importantly, is back running again. Would def recommend and all of my future services etc will be booked in here. Main dealer professionalism, customer service and knowledge without the hefty price tag that usually comes with them. First class service, thankyou.

o. b.

Amazing company, service and price! Will defiantly recommend to anyone with a German Car. I called up and they got me in the next day and sorted it out straight away! I went to the mini garage I brought it from and received a quote which was 3 times the price with a 2 week waiting list. This company had a unbeatable quote for the work on my car!

J. G.

I have been using German Automotive for years, e service and quality of work never fails. These guys really know their stuff and I would highly recommend to anyone. Thanks GA!

E. L.

I received an amazing service from German Automotive when my car recently went in for an MOT. All the staff were so friendly and helpful (especially Danielle) and I was kept updated on the progress throughout the day. An extremely accommodating team of people and a great service overall. I will certainly use German Automotive for any car needs moving forward.

P. H.

Excellent service. I would have no hesitation in recommending German Automotive. The best garage I've used, I'll definitely be back

J. U.

Brilliant service! I took my e-class Mercedes in with an engine warning light. They diagnosed it as wanting a new NOX sensor which they could not fix - needs to be done by a main agent. They didn't charge me (they had previously quoted £90-odd pounds over the phone for the diagnosis - the main agent charges £100 just to plug their diagnosis equipment in) and had valeted my car as well. You really can't get better than that! Well pleased and will use them again.

I. B.

Great service! Put the customer first. Dropped my car off for MOT at short notice. David accommodated my car into the schedule and checked it over. Will be bringing my cars for their annual service here. Previously on my other car GA had done a full Major Service. Quality job.

l. h.

Having moved into the area recently I was looking for a good garage I could trust so I booked for a service and mot on my Mercedes. Found German Automotive to be very professional in all aspects of the work they carried out and reception staff very welcoming, also worth a mention is my car was treated to a mini valet as well ! Will definitely use again and have recommended to my friends.

S. H.

They have looked after my car since it was first registered and I go back year after year for the servicing and MOT. Their attentiveness, great communication and all at a fair price, means I’ll keep coming and always highly recommend.

A. R.

I've been taking my cars here for 10 years. The service and work has always been excellent. Care is taken to protect and keep the car interior clean. I have never had any issue with German Automotive and would recommend them to anyone.

c. w.

I have had my BMW 318 serviced and maintained by them for the last 9 years,it has now done 116000 miles and still running perfectly.I would highly recommend them to anyone for service and efficiency.CW.

A. M.

First visit to German automotive and must say what an exceptional service we received, staff go out of their way to help & support you, always kept informed of the progress/repair of your vehicle, very reasonable priced, a lot cheaper than main dealer for top class service all round, thank you all at German automotive

J. B.

These guys are the best. They saved me a fortune when the turbo packed up on my previous E-class Merc, and instead of the £1800 for a new turbo quoted by Merc main dealer sourced refurbished parts and fixed it for under £500. I now have a C class and appreciate the advice they've given me on servicing on a tight budget in the current circumstances (COVID crisis) having reviewed its entire service history to work out what does and doesn't need doing. Second to none, please do bring your business to them in these tough times for small businesses, they will not let you down.

A. D.

I have always used the guy's down at German Auto the service is always very professional always on time. I would never use the main dealer when you can get a better service at non dealer prices down at German Automotive. Keep it up👍

C. H.

Engine management light came on whilst passing through, pulled in to German Automotive and spoke to Danielle who helped squeeze me into their busy day to run a diagnostics check, and fixed the issue there and then for me. They kept me updated throughout the whole process - above and beyond what I expected. 100% will be going there for all future work! Highly recommend them! Many thanks

A. A.

Fantastic team, very professional would highly recommend to anyone! 5* all day

L. C.

I’ve used German Automotive for a few years now. Every time great service. Put my Audi A5 in for an MOT and service. Dropped off at 08:30, picked up courtesy car and went off to work. Got a call to say car all done, serviced and MOT’d by early afternoon. Picked up my car and they had cleaned and polished it as well. Perfect service, lovely people, very friendly and at a great price.

A. M.

Took my little peugeot 208 to have some welding done to the exhaust. Called late Friday afternoon had me in for Monday morning, lovely staff explained everything to me the work that had been done and also great price as I had been quoted alot more elsewhere! Very happy to have full working car and it had even had a clean when I got back to it! Will be back for my mot and service in June :)

A. C.

I have used GA for over eight years now for MOT's, services and general repairs & maintenance. They offer an excellent service at competitive prices. The staff are always friendly & helpful and the car is always returned clean. I would not hesitate to recommend.

v. L.

I just bought a second hand mini automatic. I had phoned for a quote on a gearbox service. Mini advised not to touch it as it was a sealed unit. I spoke to the advisor at German Automotive and decided to go ahead with it. It was a little more expensive.....what a difference!!!! The car is driving completely different, so glad I went ahead with this. Really great job!!

J. L.

As someone that does thousands of miles per year my car is my livelihood and I usually break out in a cold sweat when it is service time for my vehicle. Trying to book a date for a service when a courtesy car could be provided sometimes proved to be a nightmare as there was no availability for weeks in advance. On several occasions I had bills over £1000 for the main Mercedes dealers to complete a service and replace items associated with the vehicles brakes. I was introduced to Ian Essex at German Automotive and during a conversation I learned that things had changed within the servicing sector and that moving away from the manufacturer would not invalidate my warranty and so I decided to give them a try. This proved to be a good move on my part as I was booked in for the following week, a courtesy car was provided so I could continue with my business and even better I saved myself hundreds of pounds in comparison to what I had paid previously. First class service given by a friendly and professional team and I recommend to all that you give German Automotive a try and I am sure that you will not be disappointed.

A. P.

Having taken my BMW Z4 to a previous garage believing my CCV system had failed, the garage managed to incorrectly seated the spark plugs in all 6 cylinders causing a misfire on my engine. They further failed to put the correct type of oil in my car after doing a routine service on it. Having done some research and reading the wonderful reviews people had posted about German Automotive I decided to take my BMW to them to repair the damage caused by the previous garage. The work they carried out was absolutely fantastic putting right the other garages mess plus identifying that I had oil leaks from the filler cap, VANOS motor and cam position sensor and all have been put right perfectly. The cost was incredible, the work first class and now my Z4 drives like a dream. German Automotive as far as I am concerned have earned themselves a life long customer. UPDATE. Unfortunately having been previously satisfied with German Automotive they have now let me down. On Sunday 12 July me and my mate who is a trained mechanic changed the rear break disc and pads on my BMW Z4. We discovered however that the break disc protector plates that hold the hand break shoes in place have corroded and the shoes loose. On Monday 13 July I phone BMW Stratstone in Derby and ordered the parts needed thinking the rear backing plates just bolted on, however I discovered that like the front the wheel bearing also has to be pressed in and out in order to fit the backing plates. On Tuesday 14 July I phone German Automotive up having used their services previously. I asked how much it would be in labour cost for them to fit the parts I had ordered. The man I spoke to told me that even though I could show them a reciet and the parts are original from BMW directly German Automotive would not fit them for me as the parts had not been ordered through them this is company policy he told me. Further more he went to say that I would struggle to find a garage that would be willing to fit them. I could not believe what I had just been told and it left me shocked, upset and panicking as I really needed these parts fitting. My car I felt was not safe as the handbrake was no longer in operating condition as it no longer held the car in place. I have now found another reputable garage not far from German Automotive who are going to fit the parts for me and I now feel completely let down by German Automotive and will take my car elsewhere from now on .

A. T.

Had my audi a5 sportback in to German Automotive for the 1st time not with dealers. Great price great service and a lovely cleaned car returned. Would not hesitate to recommend and use them again. Thanks guys!

A. O.

Great service by the whole team for our cars MOT. Very professional and will definitely use again. Thank you!

K. E.

Took my car after just having bought it. The customer service I received was excellent and I was extremely happy with my car after having an oil change and a service. Car was gleaming after a clean as well. Many thanks Mr James and all the staff. I will definitely be using you in the future.

S. R.

I Took my Audi RS3 to German automotive for a major service, haldex service, gear box service and pads and discs all round. Danielle, Lisa and abbey were very helpful and professional for fitting me in with such short notice. From the moment I dropped the car off I was informed throughout the day on the progress of the car which was amazing. I definitely will not be using the main dealer again thankyou! Couldn’t thank them enough highly recommend 5* all day! See you soon!

W. B.

Top quality workmanship, admin process very professional and Porsche BOXTER running and sounding brilliant ; recommend these guys to anyone and most importantly great value for money!

D. M.

Really good place to to have your German car serviced, repaired or MOT'd. Very reliable and helpful and much cheaper than the main dealer. Definitely recommend.

C. Y.

GA have serviced the family’s Mercedes and BMW cars over the past decade and throughout this time the team have dealt with scheduled and emergent issues with professionalism and flexibility in equal measure. I can thoroughly recommend the service provided provided by GA and very much doubt if could be bettered by the franchised operations. Dr Colin Young

C. Y.

G-A have serviced my various Mercedes for the past ten years and have always taken good care of the cars and provided excellent service. The staff are extremely knowledgable and take a genuine interest in helping to keep the cost of maintaining prestige cars at an affordable level. Dr Colin Young

A. B.

Took my porsche boxster for a diagnostic check due to an tiptronic emergency run alarm. German auto found the fault and sorted out very quickly. Have to say the service was excellent and the price was also very reasonable. Would highly recommend them and wouldn't hesitate to use them again.

l. m.

I've been using this garage for 4 years. These guys have saved me money on more than one occasion when the main dealer has given me extortionate quotes. They always do a great job. Good value for money, I would definitely recommend them.

C. S.

Friendly, knowledgeable staff with a warm welcome. Courtesy car offered and the fault diagnosis was accurate and resolved the problem. I would recommend and will be going back.

N. S.

My first experience with German Automotive and so pleased with the professional reliable advice and great service. I never ever go back to Stratstone BM services again had terrible experiences with them. Thanks Dave and Ian. Highly recommended

S. H.

I have used German Automotives for nearly 6 years, my lease company assigned all servicing to them of my BMW series 3. When I then purchased that car, I choose to continue to use them. Today I took it in with a rattle, proactively to search for a possible problem, picked it up tonight after a health check, full valet, and no bill! Wouldn't take any payment and assured me all well, low tyre pressure only... Fully trust them not to take my money, or invent an issue, can we all say that? Thanks see you at the next service, mot later in the year!

T. M.

Very professional staff and good service. Thoroughly recommend to others.

E. B.

German Automotive did a service mot and brake fluid change on my wife’s Mini Cooper, it’s the first time I’ve used them but it won’t be the last. They were very professional from the beginning to the end, the price was good and customer service second to none they kept me informed on what was happening nothing was to much trouble.👍

D. F.

Normally go to main dealer but GA replaced a Xenon bulb on my car for nearly half the price of main dealer for an OEM product. really professional and will go there again for service.

J. B.

Great quality work, great service and my 8yo BMW is purring like it's new. Had a full service and MOT. Highly recommend.

D. J.

Have used these guys a few times now and the service remains as good as ever, always used to use main dealer but I would advise anyone to give this place a try.

R. W.

Excellent service, would highly recommend. Picked my car up from work and dropped it off washed and cleaned inside and out and fixed car has never felt better. Thanks guys will be back for my MOT and service That's what you call one happy customer 😀

A. W.

I took my Audi A4 in today for an MOT. After explaining I had seen adverse feedback on the internet I was given a tour of the workshop facilities and provided with a warm, clean, smart waiting area and a coffee which was warmly received on a cold day. My car was MOT'd ahead of schedule and was given a mini valet as part of the process too! This is main dealer treatment without the high hourly rates. I would recommend giving this garage a go if you have a German car that needs work and I will be returning to use this garage.

D. S.

After using the main dealer for a few years, I found German Automotive to be very competitively priced and provided an excellent service I would and have recommended to others.

H. S.

I used to use the main dealers - I have now changed to German Automotive in the main due to personal and flexible service given by the staff their. In particular Ollie Seamer goes that extra mile to get the job done and keeps you informed as things are progressing. Dont think twice about changing your garage agent ...........its nice that people care and give good service.

A.

Took my car in to get serviced and needed a engine coil repair so they did all that and charged me what they quoted and since then I've been back as they gave me a free oil refill (my car drinks oil like mad) so I'd definitely go again very good place and helpful

C. S.

Car serviced professionally and on time. Far better than main dealer. No hidden costs. Will use for both cars in future. Excellent.

j. d.

Wanted to say how impressed I am with the wonderful service I have received from German Automotive, my vehicle has been transformed and special mention for Dave who kept me informed at all stages of the work, such a breath of fresh air to find such a professional and competent company A***** thanks John

D. A.

I have used German Automotive for a number of years keeping my company car on the road. I have had services, tyres, brakes and body work done by the team. The guys in the workshop and the office are great ensuring I am kept up to date and ensuring I have a courtesy car when needed. No fuss and quick turn arounds.

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