Reviews of ECS. (Auto Repair Shop) in Edinburgh (Edinburgh).
15, 7 S Gyle Cres, Edinburgh EH12 9EB, United Kingdom
Description
Information of ECS, Auto repair shop in Edinburgh (Edinburgh)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of ECS
Sunday
Closed
Monday
7:30am–3:30pm
Tuesday
7:30am–3:30pm
Wednesday
7:30am–3:30pm
Thursday
7:30am–3:30pm
Friday
7:30am–3:30pm
Saturday
Closed
Popular times
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Wednesday
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Reviews of ECS
G. C.
First class experience from initial contact through to end of job. They repaired my car, so good that you would not have thought it had been damaged, and their quote was accurate and very competitive. Thanks to the ECS Team!
G. L.
I had severe damage to a diamond cut alloy and tyre due to a bad pothole. ECS were very helpful and repaired the alloy back to new and provided me with a replacement tyre at a good price. At each stage I was informed about the progress and the attention to detail was amazing. Even although I'd taken the wheel in to them off the car, when I returned to pick it up they insisted in fitting it for me. I would have no hesitation in recommending them to anyone whose wheels need looked at.?
A. N.
I’ve just had an alloy wheel repair and refurbishment with this company. I cannot recommend them highly enough - from the friendly welcome to the premises to the quality of their work. The staff here go over and above to make sure they match the colour of your alloy wheel to the existing wheels. This is a totally professional business that puts the customers needs first. Thank you so much for the service you provided in such friendly, focused manner.
L.
Very friendly, quick, and helpful.
Stopped by to get a quote for our bumper that'd popped out.
Chris gave it a quick look over and was able to advise us and pop it back in quickly!
Would absolutely recommend and will be back if we need anything done in future!
A. Y.
Reasonable price with impressive repair craftsmanship and also highly efficiency. They took 2 days only, another bodywork company quoted for 4-5 days. Professional & friendly staffs, I would definitely recommended.
U. G.
My second time of dealing with ECS and once again they have been brilliant - a lovely job at a fair price, and outstandingly friendly and helpful. I can’t recommend them highly enough. I wouldn’t go anywhere else.
S. N.
After taking many quotes from different garages went ahead with with ECS, quoted price was not too cheap but have to say mid ranged one. The work carried out was excellent and was like showroom finish. I don't think anyone could have done better than ECS. Thank you Martin and your team, you guys are just superb and a very good customer service. I would definitely go back to ECS for all future work may be big or small. Attached picture might not be very clear but hope its clear to prove my review :)
Thanks,
Sid
J. C.
There is a reason why ECS is rated one of the top 3 Automotive body shops in Edinburgh, I for one can definitely vouch for that.
Right from the start, the communication was fantastic. I had specific requirements / expectations of whats needed to be done and ECS had the professionals (all with many years of experience) to meet them. From the quality of the service to the quality of the panel fitments / paint to match my car are all of the highest of standards. Even if things are taking longer than expected, they go the extra mile by letting you know ahead of time that they would rather produce things of quality than to try and just get me out the door because they have other jobs in line.
I value most out of any business is professionalism and integrity which ECS certain has. Since then I have recommended this place to my friends and will certainly be returning in the near future for other jobs.
Chris M. and team, please keep up the good work and continue doing what yous all do best.
M.
Just got my Audi A5 Coupe back from these guys and WOW. It's a 13 year old car which I bought recently in otherwise very decent condition. It did have however some rusting and blistering on the back wheel arch, a kind of hole above the petrol cap, stone chip damage under the headlights and somebody before had scratched the entire length of the car with a key. On receiving the car back it was like none of these imperfections even existed, absolutely minted. Not only that but they also repaired some minor rust spots and blistering that I wasn't even aware of. Chris and the 2 techs were brilliant to deal with, coming out and explaining everything to me and you really get the feeling they treat the cars like there own. Price was superb aswell, paying much less than I had been quoted elsewhere. Absolutely delighted with the work, the car looks like it's just out the showroom. Going back soon to get my alloys re-done and restored to new. Cannot recommend these guys highly enough. Thanks to all the team at ECS. Mark.
M. D.
I have had my car repaired twice recently by ECS, for repairs to damage to my front bumper, and to two damaged alloys. Both times I was booked in at short notice and the job was done quickly and excellently. After having one alloy repaired a member of the team was kind enough to point out an issue with another alloy which would cause it to diminish over time. The work done was flawless and at a price I am more than happy with. I will definitely be back.
B. M.
They say that every cloud has a silver lining, and the team at ECS turned out to be the silver lining in the storm cloud of the dent in my brand new Jeep Compass. If ever your cloud and it’s silver lining needs repaired, rest assured that the silver lining will be colour matched perfectly by Chris and his team of skilled bodywork professionals, and that cloud will come out as bright and fluffy as new. Thanks for a great job, Chris - it passed the toughest test of all - ‘er indoors!
M. H.
Outstanding service at all points and a great job done!
First day I went to ECS I arrived at closing time just after they had locked up and the man was in his car to go home. However, he stepped out his car, opened back up again and took all my details to get in touch with a quote. Was then called by Martin on his day off to give me details. All invoicing, quote and payment easily handled online and job was completed very quickly to a perfect standard as well as whole car cleaned and valeted. Highly recommended!
S. H.
Great service from Martin and his team. My car needed fixed up before a lease hand back and the work carried out made the car look like new. The car was also cleaned inside and out when i collected it. Lease company collected the car with no issues reported so i was delighted. Would without hesitation use them again and recommend to others. The lift to the tram stop in the rain was also an added bonus
A. K.
Genuinely the friendliest, most helpful folks I've ever come across. I've been here a few times with minor scuffs and scratches on the car that needed repairing, and every time the guys were super helpful and all the work was carried out to a very high standard. Can't recommend them enough.
D. B.
I contacted ECS regarding fairly extensive damage to my car. Martin was absolutely fantastic. I received a very fair quote quickly and the car was booked in. The repair was brilliant - completed with care and to an exceptionally high standard. Martin even walked me round the workshop, showing the machinery used in the repair and explaining the process. I would thoroughly recommend ECS and would not hesitate to use them in future.
p. r.
Fantastic work on the bonnet, in and out the same day, great price and very friendly. I couldn't ask for any better. Top class service from start to finish. Thank you.
R. F.
Had my wheels painted and the guys did a fantastic job.
Service and quality was fantastic.
G. B.
After being recommended E.C.S by a friend, I took my car in yesterday for a quote on damaged bumper. The car was returned today! with an excellent repair, done for what I consider was a very good price. Martin and Kat were very friendly and helpful throughout this speedy service and it was a pleasure to have dealt with them. I would very happily use them again and recommend them to others.
L. F.
Fantastic service! I have used ECS twice now: having been impressed with the quality and speed of my first repair, I returned just a few weeks later when my car had an unfortunate encounter with a bus. Martin and the team went above and beyond for me and my car looks good as new. Brilliant customer service from start to finish. I would definitely recommend them to everyone!
C.
Can not recommend this centre enough, from the very helpful and pleasant administrator who called me to book it all in and explain what work would be getting done, the mechanics who did the work, my car looks gleaming inside and out there is no sign of any indication that my car has been repaired and the colour blend from the re- spray is excellent looks as good as knew!!! Also the manager was a very helpful and lovely guy to speak to, felt valued and welcomed from the whole experience. Do not hesitate to use this company 5* by far 😊
D. E.
From my first communication with ECS to the delivery of my repaired car, I have nothing but praise for the service I received. Martin and team were there for me every step of the way with regard to dealing with the insurance communications and repair of my car.
I would wholeheartedly recommend ECS to anyone. You will be assured of professional and excellent service along with high quality workmanship. Thank you, Martin, once again for saving my car and returning it to me to enjoy for (hopefully) many years to come. .
Y. S.
Called Martin after seeing positive reviews on google. Was able to take car down that day and had quote emailed an hour later. Martin was very helpful explaining the process and how the colour of the paint was matched... Was slightly worried as my car is pink... But it was a perfect match. Work is to a very high standard and completed quickly and cost effectively by the team here. Martin also very helpful with advice about insurance and what to do following the accident. Would recommend highly.
B. H.
Martin and the team were extremely welcoming to me in the repair centre, Martin Made the process extremely stress free for me and gave me regular updates throughout. The repairs were carried out to an extremely high standard and very quickly. When I was waiting for my car to be repaired he ensured that I had another vehicle to avoid disruption. Top guy with a brilliant business.
C. L.
I went to ECS today after booking the appointment at short notice yesterday. I couldn’t have been more impressed with Chris and his team. He was so professional, efficient, honest and kind. I would 100% recommend using this business. Thanks Chris! I’ll be back next time I need a repair.
C. M.
ECS provided a first class professional service when our car suffered damage to its tailgate. We got an appointment quickly, they did a great job and completed an excellent repair at a very reasonable price, leaving the car sparkling. Thanks to Kuba for his skill, to Chris in the office for his 'service with a smile' and to Holly the dog for entertaining us. A great personal service for the customer. Thanks.
S. R.
No one likes having to go to an accident repair shop but if you do have to go check these guys out before going else where. Martin and the team are absolute professionals and the workmanship is second to none. They're friendly, helpful and take the time to explain what needs done and how long it will take which all really helps in what can be a stressful situation. Our car looked like new. We had no complaints about the price either.
D. B.
Front end and bonnet of my MINI was damaged after a collision. Insurance wanted me to use their approved garage who wouldn't sort out the car for 6-8 weeks and had 1.5 star reviews.
Booked into ECS, who did a thorough insurance estimate and had all the work approved within a week. Car was stripped and new parts were fitted over a couple of days. Level of service was superb and the finish looks great. Martin kept me up to date with the progress and I'm very pleased with the result.
I'll look to use ECS in the future for repairs. Happy chappy.
r. s.
A fantastic job by Chris and his team on a bumper scratch. An estimate was given on the spot, the car booked in for the work to be done within a few days, and the work done to a high standard and for a fair price. Happy to recommend ECS for an all-round great service.
D. H.
Excellent job. New door fitted and blended. You'd never know we had a bump. ECS prepped well and the door was ready to install on the day of the appointment.
Furthermore, Martin made a rubbish situation easy to deal with, handling the insurer and making sure I had transport on the day.
I would have absolutely no hesitation in recommending ECS.
S. J.
Very professional and friendly service. Very high standard of work and customer service. Having contacted E.C.S by phone on the recommendation of a previous customer, Martin went out of his way to provide me with full information on what was required to repair damage to the front wing of our car. He then fitted us in and completed the work within one day to an excellent standard. We could not be more impressed with the service and competitive price.
I. R.
Found ECS online and did not know anything about them but took the car for an estimate. Staff very friendly and helpful. Got back to me with a very reasonable quote which took into account a possible part that may be required.
Booked car in and job completed quickly with excellent repair. Went to collect car and it had been washed thoroughly.
Would recommend ECS for their first class service, good communication and great work.
Thanks guys.
J. D.
Really friendly guys, excellent service, and repaired my car even quicker than their original estimate. New door and repairs to other panels are excellent - absolutely no traces left of my parking disasters.
One of the few garages that're contactable online, too - several places I contacted for quotes didn't respond at all, but ECS asked for pictures, and followed up to get an in-person quote to fully asses the damage. Really good service and I highly recommend them.
G. C.
Great service. Repair was perfect. Car booked in the morning, got call at 2 to say car was ready.
Can't recommend highly enough. Less than half the price of a new bumper and looks like brand new. Thanks to Martin and his team. Will be back for any future repairs.
C. C.
Delighted with the service we received for a repair and respray of bumper. Chris took time to explain the process and timescales, including COVID precautions. Repair was excellent (looks new), and car was ready promptly as promised. Thanks.
A. M.
Great service from Martin and the guys. The whole process from quote to repair was handled exceptionally well. The repair was top quality. car was ready within the said time scale. Could not fault the service received in any way. Value for money.
P. M.
Martin and his team were a great help to me. I chose to use Martin over my insurers preferred repairer and could not have been more pleased. He dealt with my repair quickly (despite the insurance people being a pain) and made the whole experience pain free. I was due to go on holiday a week after my car got pranged and he and his team worked to make sure it was fixed before i left. Cannot recommend highly enough.
M. S.
Chris and the guys at ECS were great, fitting me in for a same day bumper repair at really short notice. Great work at a reasonable price too.
J. B.
I found ECS through Google when I was having serious trouble with my insurers whose approved repairers wanted to write off my car on the strength of relatively minor and eminently repairable damage to a wing and sill. Martin Shiels went over and above what I would have expected and ultimately took over negotiations with my insurers direct. He kept me fully informed of progress, on a couple of occasions calling at weekends or in the evening, and ultimately obtained authority to repair the car. The standard of the work carried out by his team was superb and I am delighted with how ECS were able to resolve matters for me. The level of customer care and standard of work was way beyond what I had expected and I can thoroughly recommend ECS to anyone needing bodywork repairs carried out. Martin - I hope you have had a great holiday!
J. B.
Fantastic service from Martin and the team at ECS. Couldn't have been more helpful after my son's car was damaged following an encounter with black ice. Good value and great customer service, keeping us in touch with progress and completing ahead of time. Would recommend unreservedly and will definitely be using ECS as the regular place to keep the car up to scratch while he is in Edinburgh.
L. S.
I had my damaged bumper repaired and have got to say that the quality of the workmanship and service was first class. I was charged a fair price, the work was completed on time and the staff were exceptionally friendly and helpful. It was the first time I have used this coachworks but will definitely use it again in the future.
W. S.
I placed my Corsa in to have some rear damage repaired. It wasn’t a small job but I had my car repaired and back to me the next day. The repair was top class. Overall, could not fault ECS at all. The customer service from Martin was excellent and the repair was perfect :)
M.
I was delighted with the repairs Martin and his team completed on my car. The whole experience was made easier by the courtesy and professionalism of everyone involved at E.C.S. Finally, seeing my car restored to its former glory was certainly a "Back of the net" experience and consequently, I would wholeheartedly recommend E.C.S. and would have no hesitation using them in the future.
G. H.
SPEECHLESS!
the work carried out from the initial quote to the communication and the end result has been nothing but professional, honest and recommended. Car went in with several rust spots and some paint damage, being the owner of a Ultimate green Ford Focus RS, i knew this would be a challenge to get the right paint, however for Martin and his staff this was no problem at all. job is perfect car looks like new. I would definitely recommend these guys. If you worried about costs i can certainly tell you they are without a shadow of a doubt very reasonable and will give nothing but correct advise on your motor. Thanks Gus
M. W. (.
I was directed to ECS by a large franchise company that I was booked in with to have a replacement front door passenger handle put on after my handle was ripped off by a driveway gate in the wind.
The franchise company quoted me a couple hundred pounds for the new handle, painting the handle and fitting it.
After a couple of hours they called me to say they couldn't complete the job as there was a dent in the door and some of the mechanisms inside were also damaged and they couldn't do the job as they would need replaced so I now need a body shop. They sent me on my way with the new painted handle that had cost me just under £100.
On arrival at ECS I was met by Chris, and i explained the situation and asked if they could help. At the most I was hoping to book in for an appt. He asked me to wait a min and he would get one of the guys to have a quick look to see what needed done.
Chris came back out with one of the guys (Sorry not sure of his name) he looked at the door unscrewed a couple screws took out a broken bit of handle from inside, took the new handle popped screws back in and my handle was on and working in under a minute!!!
I was speechless and couldn't believe it, I was having an awful day thinking I need this done to get car MOT and it's going to cost me a few hundred. When I asked how much do I owe you, I was told nothing.......I was honestly so overwhelmed and couldn't thank the guys enough.
Guys you turned around what has been an awful week for me with one thing and another and yesterday it was just getting worse until I arrived at ECS. Again I cannot thank you guys enough you have restored my faith in humanity and lifted a huge weight from my shoulders. I still can't believe my handle is fixed!
I will be back to sort out a few scrapes and dents that need sorting and ofcourse the inside handle.
I cannot recommend these guys highly enough! Thanks again
Shell
C. R.
Fantastic experience with ECS, got my quote by e-mailing photos of the damage (so no hassle having to take the car to them).
Used the "express" service, dropped the car off at 8.30 am and it was repaired and ready for collection at 2.30 pm the same day.
Really friendly, reliable and wouldn't hesitate to recommend to others.
B. M.
First class bonnet respray and dent repair on my car. Hopefully I won’t need to use the services of a bodyshop again in the near future but if I do it will be these guys! Dropped the car off at 7:30am and collected at 3:30pm the same day, that along with excellent customer service and staff that put my mind at rest and assured me that the job would be completed to a high standard - which it was. Can’t fault anything at all.
J. O.
Excellent repair centre. I caused extensive damage to my driver side door and driver side passenger door by driving against a low corner of a wall. I knew the doors would need replaced and immediately began researching repair centres in the area. ECS had great reviews and were conveniently located so I brought the car around for a chat with the staff. They immediately confirmed that the car would need two new doors and took several pictures of the damage in order to generate a quote. The quote came very quickly via email with a break down of the work that would need to be carried out (there was also scraping to the passenger side of the veichle from a previous altercation with a wall).
The quote was very fair but obviously costly given the work that needed carried out. I decided to go through my insurance and contacted the garage and the owner Martin had a good chat with me on the phone about what I needed to do to make a claim. He was very helpful and obviously very experienced. Furthermore, he also told me he would not charge for the repairs on the passenger side from the previous scraping in order to keep my insurance claim down. This was very decent of him and something he didn't need to do!
The claim itself was an easy process because after I contacted my insurance company everything else was carried out between them and the garage.
I left my car into the garage and the work was carried out quickly. It only took 3 or 4 days and there is an option for a courtesy car. When I picked up my car it was like brand new! The work was excellent and no signs that any work has been carried out at all. The repairer also cleaned my car both inside and out which was a nice touch! I would recommend using ECS to anyone. Very personable staff and professional work. The clearly value high customer satisfaction which they achieved with me.
B. B.
Not only fast! The work was of the highest quality.
The man in charge is called Martin and I immediately saw him as someone with whom I could empathise. He understood my requirements straight away and checked on little details such as door seals etc. Although the car needed a new door from Mercedes, everything was on hand within a week. The job was completed within some 9 days of my approaching ECS. I could not fault the finished job in any way. Excellent work. I sensed that Martin has assembled a very good and well-motivated team.
The best repair job I have ever had done.
Bill Brodie
R.
Great service from Martin and his team. ECS were able to repair my damaged bumper when others had said it would need replaced. Looks as good as new and the final price was as quoted. Fast, efficient and friendly service. Would recommend.
F. F.
Someone maliciously damaged my car in the city center while I had parked and left it. E.C.S. did a great job with the repair which was carried out quickly and professionally leaving the side panel looking as good as new - and all at a great price. Would recommend their services to anyone looking for excellent results and value.
C. R.
I needed a repair on short notice and I was able to get an appointment for the following week. I got the car back a day later in perfect condition and had a great chat with Martin, the owner. High quality service, and great personality behind it.
F. M.
Highly recommend! Very well priced and very quickly handled. Came in with a smashed bumper due to hitting a deer. Came in on the Wednesday got a quote and had the bumper ordered for me there and then. Work completed today (Friday) and expertly done. No attempt to fix anything that didn’t need fixed or sell me anything that wasn’t needed, just honest brilliant service! Will use for any repairs in future that’s for sure!
N. P.
ECS did an excellent job on what was a tricky repair over 2 panels at a door edge. Good price and friendly service. When I got into the car after they had valeted it, it felt brand new. I would highly recommend them.
J.
Took my car to ECS to repair two large scrapes on both sides of my bumper. I am very pleased with the work done. It looks as if there were no scrapes even to begin with. The price was very reasonable and the standard of work was very high and completed quickly. Also must mention how friendly and helpful Martin is. I would recommend ECS highly to anyone who needs a car body repair.
J. C.
Great service from Martin and the guys. The whole process from quote to repair was handled exceptionally well. The repair was top quality and the car was cleaned inside and out before I picked it up. Could not fault the service received in any way.
A. V.
I took my car to ECS following an accident for an estimate of repair costs, Martin was very helpful advising on the damage and how to go about arranging the repair via my insurance company. Due to the nature of the damage and the value of the car vs. the estimated repair costs, there was a risk of the car being written off. However, Martin worked with my insurance company to agree an alternative repair which was acceptable to me and avoided my car being written off, for which I am very grateful.
During the repair process Martin kept me fully updated and I am very pleased with the work, I would recommend ECS for their customer service and the quality of my repair.
R. S.
Having been devastated at the accident I had with my car, I was given the details of ECS and I could not have been a more helpful and excellent garage. From taking the time to assess my car away from the garage to picking it up and liaising with my insurance company, they went above and beyond and kept me updated with my car progress all the way through which I appreciated immensely. The car was fixed over a short period of time and there is absolutely no evidence of any damage. They really could not have done a better job.
I cannot thank ECS and Martin enough and would definitely recommend them to anyone.
M. S.
Having used ECS previously, they were my first port of call when some idiot smashed my wing mirror and left a minor scrape on the wing below it. Kuba polished out the scrape there and then, Chris provided the estimate quickly and the repair was carried out less than a week after the damage was done. The labour charge was modest. It’s great to deal with people who are so good at what they do and are so genuinely helpful.
F. N.
First class service from E.C.S.
Quality of workmanship is excellent, estimates for the work are provided quickly and they are competitively priced. They pride themselves on doing a first class job and customer satisfaction is paramount.
I would not hesitate in recommending Martin and his team at E.C.S for any body repairs that you need doing. This is the second car they have repaired for me and every time the work is completed to the highest standard.
T. M.
Went to see Martin about getting some rusty fenders replaced with new ones I'd bought but needed fitted and painted. Not only were these painted to be practically an exact match of the matte black wrap I have on my BMW 320D but he'd offered to sort my disastrous DIY mirrors which many garages had rejected. The guys spent many hours on the mirrors and my car was returned with beautiful, smooth matte black mirrors. I couldn't have been more happy. Go and see Martin for your bodyshop worries. He'll see you right and is very reasonable.
R. W.
Neighbour dropped something on my car so went to Martin at ECS for a quote. Very helpful, quick on-the-spot quotation then a formal quote to follow. Booked in to suit me and very reasonable price. The work was immaculate, perfect finish. This is the second time I’ve used ECS, hope not to be back but will be back here if needed.
S. F.
I can't recommend this garage highly enough. They were prompt in getting me a quote for my repair and managed to get the part i needed in and fitted to my car that same day. The customer service is amazing. I would definitely use them again in future if need be.
J. L.
Martin and his team at ECS provided the very highest level of service, making getting our car door replaced as stress free as possible in the circumstances. Efficient,straight talking,understanding of our situation, good communications and sticking to quote and timings. I felt very confident that Martin would ensure a high quality repair result, which he did. High standard workmanship and customer satisfaction every job, is very definitely Martins objective. I would strongly recommend ECS if you, unfortunately, find yourself requiring car accident repair.
J. W.
I had a great experience using ECS. Their craftsmanship is second to none, fast service (normally one day) and reasonable price. The owner Martin is very genuine and professional. I would certainly use ECS again and definitely recommend to my friends. It’s worth visiting the shop if in doubt. Thanks again Martin for doing such a good job for me.
J. B.
If you are ever unfortunate to be involved in an accident, insist your insurance company use this repair centre.
Was rear ended which caused damage to tailgate and bumper to point of replacement. Insurance company gave me details of a ‘nearby’ garage, quick google gave less than favourable reviews so I checked for alternatives. Initially sceptical about ECS as reviews were so positive, but from first initial assessment to completion I received a first class service. Martin was tenacious in following up with the insurance company, contacting them on a daily basis to secure authorisation. As the car is a Volvo, parts ordered from Sweden, and again Martin was on their case until delivered.
Missed my initial appointment for repair due to the early arrival of our baby, but no gripes from garage. In fact Martin called me from his holiday in Crete to make arrangements
Car valeted for collection, no mean feat after a 2 year old making best efforts to turn the back seat into a derelict squat
No hesitation recommending these guys for repairs, in fact I have a couple of minor jobs to other panels and this will be my first port of call.
K. B.
Took my car to E.C.S to have a scuff repaired on the rear bumper. I delivered it in the morning and Martin had it repaired by the afternoon same day, the staff that I met when I picked it up were very friendly and efficient, to top it off the car had been cleaned inside and out. I have no hesitation in recommending this company at all.
H. S.
I went to ECS after my car was hit by someone in a car park. The service at ECS was like no other, super attentive and very quick. Not to mention they gave me a really good deal to get my car fixed.
I would highly recommend ECS, you can just tell the guys who work there are very experienced, friendly and super helpful!
Definitely my go to. Over the moon :) !
E. I.
It's thanks to Martin at ECS that I still have my car following a no fault claim. Due to the age of the car and extent of the repairs required it was likely to be written off. I contacted Martin after reading the online reviews, and he took the time to give me advice on how to deal with my claim. As a result of Martin's advice I was able to get the car repaired rather than written off. Within one business day Martin's recommended accident management firm had delivered a replacement car for me, sent out an independent engineer to inspect the car, and had it uplifted by ECS. The engineer worked with Martin to agree a repair within the value acceptable to the third party insurer. ECS did an excellent job on the repair, and I would thoroughly recommend their work – and Martin's advice.
G. M.
Fantastic job by Martin and the team and I would highly recommend ECS. Damaged door and bumper after rear end collision and car returned like new after repairs. No cost or hassle for me either, since it was a no fault accident, ECS organised everything through claims management company, including replacement car during repairs. Brilliant job and great straightforward people to deal with as well.
J. W.
I went to ECS after visiting several other repair centres and being given some ridiculous quotes - some several hundred. Martin at ECS cleaned off the paint deposited on my vehicle from the other vehicle and there was no noticeable damage and did not charge me. Excellent honest service
J. F.
Fantastic job done very quickly. Car returned in pristine condition. Martin kept in contact at every step of the way and followed up with a call to check all was well. Would definitely use again (though I hope I don’t have to!) and will recommend to my friends and family.
K. B.
Very pleased with the service provided by the staff there, particularly Chris. The repair carried out is seamless and the customer service afterwards was exemplary.
Staff are friendly and courteous, work was carried out efficiently and at a very reasonable price, MUCH cheaper than the quote provided by the franchised dealer. Highly recommended.
G. O. S.
Audi A6 repair. One should at least expect a repair to a standard prior to damage, carried out professionally and timeously, so when that expectation is far exceeded, this should be communicated.
One phone call to ECS was met by Martin, the company owner. This was the only call I needed to make. Martin called the insurance company and hire car company and made all arrangements. (I challenge any company to do more). My car was collected from my work address and transported into Edinburgh. 5 days later, following a drive with Martin to make sure I was happy, I took possession. It was immaculate, with attention to detail, over what was required. My gratitude to Martin and his team at ECS. I hold no hesitation in recommending ECS for any accident repairs.
S. T.
Took the car in for a quote to repair a bumper scratch. Had been to other repairers who advised it may take two days to do. ECS gave me an on the spot (cheaper) quote and the car was ready five hours later! Delighted with the service and a job well done. Thank you.
D. C.
Best bodyshop and best company in the automotive business I have ever dealt with hands down - the reviews don't lie.
My experience with businesses in the automotive industry has been average at best, so I spent some time finding the right place to sort the damage on my car following a deer impact.
Not only was the work completed lightening fast (I was expecting months from experience with other places), it was to an immaculate standard. Kuba even wanted the car back the day after I collected it, to readjust a couple of panel gaps..... Never experienced this kind of thoroughness or conscientiousness with any of the many other businesses I've used in the automotive industry. A real rare gem of a place, run by top people.
I'll be back, however hopefully it'll be to respray an old project car or bike.
J. S.
Brilliant job by ECS, very nice people to deal... Martin was very clear about checking what I was looking to get done. My van was damaged in a storm and repair is as good as new. Fully recommended
j. a.
Just to say the service I received from Martin and his team was first class. Result was first class the repair was done swiftly and efficiently to a high standard. Would highly recommend for honest estimate, professional friendly service and excellent workmanship.
A. S.
I took my car over to ECS and was given great advice about how to deal with my no fault claim after some damage to my bumper. After getting the process started everything worked quickly and seamlessly, and the job was completed to a very high standard. Highly recommended.
b. c.
First class repair to my car bonnet damaged by local car wash. colour match perfect and service swift. Care from all staff and friendly and reassuring. Cost was very competitive. Would highly recommend this company.
C. T.
Would definitely recommend. The service from start to finish was excellent, the staff were very helpful and having just picked up my car I am very pleased with the result. They were also the most competitively priced when I phoned around, so great value for money as well. What more could you want??
V. M.
Highly recommend this business. Very helpful staff, quick service perfectly executed and reasonably priced. They took out the scratches from my car and also tackled a random request of mine...to fix the ear on my resin moose! One of its ears broke off the piece in transit and they fixed it so well that I can't tell which ear was broken!
A. C.
Friendly and efficient service and a "like new" finish. Especially pleased that a much less expensive repair was possible where I am sure others would have just fitted a replacement. While I don't want to have another prang, it would be a pleasure to have Martin, Kuba and team fix my car again!!
S. G.
To say how sensitive about my car I am is an understatement. I managed to damage the front bumper but Martin and his team got it back to looking brand new. Can't fault the service and the attention to detail. I hope I never have to come back but if I do, I know I'm in good hands.
S. R.
Pulled my car up early one morning with a nasty scratch front end. I was given a warm reception and a near immediate assurance that my car would be ready by lunchtime. At noon I got a call suggesting they pick me up so I could collect my repaired car! Great service all around and the car looked brand new!
a. m.
On Tuesday 29/7/14 at 9.10am, my car was damaged accidentally to the rear n/s wheel arch and n/s rear valance. On recommendation from the gentleman involved I took my car to ECS at 3.30pm and spoke to Martin who came over as an experienced and competent tradesman. He told me what was required and gave me a tour of the workshop.
On Wednesday 30/7/14 at 8.00am I dropped the car off at the workshop. Martin called me at 1.00pm to say that the car would be ready for 2.30pm. The paintwork was in the process of being baked, after that the trim would be replaced and ready to go.
On Wednesday 30/7/14 at 2.30pm, after speaking to Martin I drove home in my repaired, good as new car...Was I impressed? You bet I was!
From start to finish I was impressed by the professionalism and the excellent workmanship which I received...Would I recommend ECS, Martin and the Staff? You bet I would!
Will I use the services of ECS again, should I need to? You bet I will!
I would also like to thank the gentleman who recommended ECS to me.
A. N.
I was based out of town & dissatisfied with my insurance re-spray work after a small hit & run on my beloved car.
After researching the best in Scotland, I noticed that only one person in the country has so many top positive remarks. There were 88 reviews of satisfied customers. I was very pleased to find a happy, professional team & a friendly Mr Martin Shiels. Mr Shiels, is compassionate, caring & understanding. As I care about the longevity of a future classic, my thoughts were to get the best. Mr Shiels is to me the best!
He is knowledgeable on how to deal with problems with insurers. His work is both honest and caring to details. They showed me the mistakes made by my current insurer and the company that tried to fix the car..
This attention to detail is rare! The quote he gave was very reasonable.
Thank you to the team!
1. Honesty
2. Care with an attention to detail
3. Knowledge and expertise
Just a few reasons to recommend ECS.
N. S.
Martin was very helpful throughout the process and he and his team carried out a fantastic job on my Mercedes wheel arch.
Kept the price the same even though more work was discovered. Highly recommended.
T. T.
Excellent service. On time as promised with perfect results. Very pleasant personnel. This was the first time I have used them and would definitely use again if I ever need to without hesitation.
C. R.
Very happy with the service I received. My car, a Ford Fiesta with a dent on the door, was fitted in at short notice, the repair was perfect and the price was excellent.
Would absolutely use ECS again. Thanks!
S. M.
Martin was so helpful, as well as being friendly and professional. He dealt direct with my insurance company. I was delighted with the end result and would definitely use ECS again as well as recommend them to others.
G. R.
Used E.C.S after reading the reviews here - was not disappointed..
Martin was extremely helpful from the start, kept us right - arranged for hire car, payment etc - didn't have to part with a penny of our own money.
Another pink car to his resume!! great job - recommended, would use again but hope not to have too!!!
G. I.
I needed some repairs to damage suffered in a car park. Martin and his team did a great job and at a reasonable cost and even cleaned the car inside and out. A very good experience with ECS.
R. D.
Excellent service. All work explained and quoted for in advance. Proffesional service and very fair price. Bonus that car was in and out in one day. Highly recommend and would not hesitate to use again.
G. C.
Took my car to ECS after it got hit in a car park when I wasn't there. Their accident team were brilliant and took care of everything for me including arranging a hire car for me whilst mine was in the garage. My car looks brand new! Would definitely recommend going here if your car is hit through no fault of your own as their solicitors contact the insurance company of the person who hit you so you don't have to.
W. G.
Having received a favourable quote to remove a small dent on the front wing of our car, I called to book the car in for repair. I was asked what are you doing today? I whisked the car down to the South Gyle workshop arriving about 10am. I was called at about 1:30pm to say the car would be ready at 2pm. Unbelievable! The chap there (Martin) explained that they have installed a state-of-the-art oven / spray booth which meant the work could be carried out quickly and perfectly. You cannot tell it had been damaged it looks perfect. They even washed the car!! I was very impressed.
D. T.
I visted to dicuss minor damage to my car . Efficient appointment system. Served by Kuba who carefully examined the marks and on the spot polished most of them out. He explained the cost of repair as an option. Expert advice. I decided repaint not necessary. No charge. Kuba is a real pro and a delightful fellow. Glad to post this recommendation!
M. S.
I contacted ECS to ask for help with a repair to my daughter's car following an accident. The service has been excellent and very proactive. They went out of their way to go and assess the damage where the car was parked, pick the car up, liase with the claims assessor and complete the repair quickly and thoroughly. I would highly recommend ECS to anyone.
M. B.
Update.............
...Had a bumper replaced. The bumper appears to be a different shade of white to the rest of the car and told to let it settle 3 months. Also told it would never be a close match.
Very dissapointed that they cannot even get a close colour match. Its a real shame as the car looks like the bumber belongs to a different car.
UPDATE:
I can only give praise ECS and retract my previous statement.
My original disappointment was dealt with in a very professional manner and they offered to respray the bumper and match it to the rest of the car.
The original manufacturers paint on the car was a different white tone to what it should have been.. So ECS had originally done a good job in the first instance. Offering a great customer service they had the good heart to completely respray at no additional cost.
C. H.
I struggled to find a good accident repair shop in Edinburgh. Most places that claim to do good quality body work in Edinburgh actually don't know much when you question them and will just give it a "go".
ECS was able to provide quick quotes off the back of a couple of photos and then delivered on those quotes to an exceptional standard.
I had impact damage repaired to the bumper and front wing of my car repaired within 24 hours and you'd never know any work had been done.
I highly recommend ECS for body work and accident repairs.
L. M.
Fantastic service. Both their customer service and quality of work was great. They also quoted (and charged) half of what an alternative repair service quoted. Highly recommend to anyone who needs repairs to their vehicle.
I. S.
Just had the front of my car repaired (2 x big chunks out of the radiator grille thanks to a disagreement with a lorry.
Had the express service (dropped the car off at 1 and it was ready for 3) - Superb job done on the car with no sign of the damage / repair whatsoever. Can't recommend them highly enough/
Cheers
K. R.
A professional and friendly service - side panel repaired as discussed, looks as good as new! Martin and his team also provided lots of helpful advice on unrelated car matters. I would definitely recommend!
T. C.
Fantastic service and very helpful, friendly and professional staff. Martin dealt direct with my insurance company. I was delighted with the end result and would definitely use ECS again as well as recommend them to others.
J. S.
Delighted with the work ECS have done to my car. Took it in with a big scrape down one side and lots of scratches on the bumper and it's come back perfect. Friendly staff and great customer service too.
D. S.
I got my driver door, front panel and wing mirrors re-painted/replaced. The work was explained to me and priced clearly. Done on time and to a professional standard. Happy to recommend.
A. H.
My query was dealt with professionally so I asked for a quote. The quote was fine so I booked in. The service was good and the car came back look great.
Friendly, prompt, professional and it didn't break the bank. Can't get much better than that.
K. G.
Martin at E.C.S. was a life saver to me! I had an accident which my insurance company refused to pay out for. I contacted Martin by email and he immediately arranged for the car to be dropped off at his garage to arrange for the repairs. He explained everything and got my car back on the road asap. I would recommend E.C.S.100%.
c. w.
Very impressed with the level of customer service, all staff were polite and helpful. No complaints about the quality of the workmanship, and would be happy to go back if required. Reasonable charge for a good job well done. Thanks Martin and the team
I. ..
Fantastic place, they made my car look BRAND NEW after my car got into a fight with a barrier...the barrier won. Very friendly, professional and although I hope to never have to go back, if I needed to I wouldn’t hesitate to give them a call.
J. A.
Great job on my car. Quick quote, quickly booked in, job was well done, no fuss. Very pleased with appearance of car. Thanks Martin and team!
D. S.
The kind of place that restores your faith in humanity.
My door mirror on my brand new car had been pranged in the street. I phoned first, and then went in to see if they could help. They took the mirror housing apart, got it back into place, and put it back together there and then.
They so easily could have done the “ooh, it’ll need a part, you’ll need to come back” routine, but instead they fixed it on the spot in a friendly, professional manner, and only asked for a token, derisory payment for their expertise and time.
I went here based on the other reviews, and they totally lived up to them. If/when I need work done again, I’ll be back.
L. W.
Martin and the team at ECS had helped me when I was in an accident and the third party did not want to pay for the repairs to my car. With his accident management partner, I was able to get a replacement vehicle and my car repaired to a high standard.
J. R.
Unreal customer service, so so helpful and understanding, Martin and his team were so helpful, making the car look practically untouched! Would definitely use again and recommend it to anyone and everyone!
P. W.
Excellent service from the team with the work performed to an exceptionally high standard. Worked hard to accomodate my needs and logistical requirements. Would highly recommend and will use their services again.
B. A.
ECS undertook to repair a couple of scratches on my Skoda Estate Superb and it was returned back the same day to my full satisfaction. I'm very happy with the final job and will use ECS again- if required!
A. B.
I have had bodywork repairs carried out by ECS on several occasions over the past few years and they always do an excellent job. I can highly recommend them for the standard of work and the customer service.
N. S.
Very impressed with repair - no sign of original damage at all. Competitive quotation, work completed within timescale and friendly service. Wouldn't hesitate to use again and will recommend to anyone.
P. B.
Great service. Got my wife's car back today (a day earlier then expected) and it looks as good as new. Would definitely recommend.
D. C.
Very impressed by Martin and teams work on fixing some minor scratches and dents. It was done very quickly and appreciated the express turnaround and good service. Recommended.
J. B.
Fantastic service from Martin and the team at ECS. Couldn't have been more helpful after my son's car was damaged following an encounter with black ice. Good value and great customer service, keeping us in touch with progress and …
F. N.
First class service from E.C.S.
Quality of workmanship is excellent, estimates for the work are provided quickly and they are competitively priced. They pride themselves on doing a first class …
P. S.
I had a repair carried out at ECS today (22nd August 2017) and was delighted with the service. Very professional, very quick, lovely finish and good price. Would recommend to anyone
J. W.
I went to ECS after visiting several other repair centres and being given some ridiculous quotes - some several hundred. Martin at ECS cleaned off the paint deposited on my vehicle from the other vehicle and there was no noticeable damage and did not charge me. Excellent honest service
J.
Took my car to ECS to repair two large scrapes on both sides of my bumper. I am very pleased with the work done. It looks as if there were no scrapes even to begin with. The price was very reasonable and the standard of work was very high …
H. S. M.
I got my car fixed here the other week. Fantastic and fast service. My car looks brand new. I was really happy with the results and would recommend this place to anyone. Thanks :)!
A. E.
Had a very quick and easy experience at E.C.S. They were also pleasant to deal with and did excellent work on my car. Highly recommended!
G. C.
Took my car to ECS after it got hit in a car park when I wasn't there. Their accident team were brilliant and took care of everything for me including arranging a hire car for me whilst mine was in the garage. My car looks brand new! Would …
A. E.
Had a very quick and easy experience at E.C.S. They were also pleasant to deal with and did excellent work on my car. Highly recommended!
S. W.
Excellent quality of work and customer service, very friendly and helpful staff, and great communication. I'd have no hesitation in recommending this business.
H. S. M.
I got my car fixed here the other week. Fantastic and fast service. My car looks brand new. I was really happy with the results and would recommend this place to anyone. Thanks :)!
P. S.
I had a repair carried out at ECS today (22nd August 2017) and was delighted with the service. Very professional, very quick, lovely finish and good price. Would recommend to anyone
D. C.
Very impressed by Martin and teams work on fixing some minor scratches and dents. It was done very quickly and appreciated the express turnaround and good service. Recommended.
N. M.
Excellent work on my Mercedes. Nearly half the price quoted by Mercedes with all of the quality and a valet as well !! Highly recommended.!
S. H.
Super fast friendly service with top class results with an emphasis on fairness as outlined in my quote compared to two other companies. Hopefully won't have to but won't hesitate to use Martin in the future.
A. S.
I can truly say that the service and repairs carried out were first class. I would certainly recommend ECS to anyone looking for a satisfactory car body repair job to be done.
D. C.
Martin and his staff totally transformed my alloys from curbed grubby and scuffed to what look like better than new, and all in less than 24hr turnaround. Cant thank them enough. 👍
A. B.
Excellent service from Martin & his team. First class repair to my car. Highly recommended.
E. M.
I dropped in and was given a quote on the spot. The work was carried out in a day the week later and is of a high standard. I would definitely recommend ECS and would use them again. Thank you very much.
k. l.
Excellent job. Difference was amazing! Only small gripe was Service Charge for credit card payment. Could not fault the quality of workmanship in any way though
B. L.
Excellent service from Chris & the Team. Great job & very short notice & fair price.
Thank you all
S. S.
Excellent work and quick, flexible service. Martin and the guys were good, honest people that didn't try to sell me anything or pull the wool over my eyes.
K. R.
Efficient online quotation. Helpful front-of-desk team. First-class job. And car returned to me spotlessly clean. This is how it should be...
R. N.
Brilliant same day repair on my BMW. Fantastic Price and an all round great service. Couldn't recommended ECS enough!!
G. C.
Immediate assessment and quote. Work carried out as planned. Quality of work excellent. Good price. Overall very happy with process and outcome. Thanks
R. Y.
Very happy with the dent repair carried out on my car. Friendly efficient service at a fair price.
E. M.
Can't recommend these guys enough. Friendly, helpful and they did a great job. My car looks like it's brand new.
C. R.
Used same day express service. In at 8.30 am and ready by 3.30pm. Excellent work which was really appreciated. Fast, efficient and fair. Could ask no more. Thanks.
G. F.
Great service from Martin and the team at ECS. Great guys, cheapest quote and quickest turnaround. Can't recommend them enough.
D. B.
I'm just going to let the imagine to speak because few pictures can replace a thousand words. However one thing I can say; Thank you team E.C.S
P.S; I doped the car on 20.06.'17 at 07.30 and took it back on the same day at 15ish
T. M.
Highly recommend ECS the guys are extremely professional Car looks amazing ,Chris was very helpful and welcoming Thanks guy’s
N. G.
As good as their word. "Have the car in by 7.30 and it'll be ready for 3.30" And it was! Expertly repaired. Would have no hesitation in using again.
P. B.
Great service. Got my wife's car back today (a day earlier then expected) and it looks as good as new. Would definitely recommend.
R. I.
Amazing experience, fast turnaround and great quality of work plus the car and alloys were cleaned throughout after the main job was finished.
l. C.
Would highly recommend, fantastic job done on my daughters car we will definatly use this company again. #delighted
D. W.
Cannot fault the service provided. Quick response to my query, got me in that day. Excellent repair and a very good price. Cheers!
C. R.
The work they did was outstanding, my wheels look brand new again
A. W.
Brilliant service top quality repairs, they can refurb or custom paint and diamond cut you alloy wheels too!
G. P.
My bumper looks better than brand new 😂👌👍👍 5 stars guys, outstanding job :)
J. B.
Friendly and efficient place that gets the job done for a reasonable price. Great communication from Chris and totally happy with the job done.
R. C.
Great service, friendly staff and car ready on time. I would certainly use them again.
C. H.
Great service from Martin couldn't fault the work carried out to my damaged car would highly recommend to anyone 1st class service
o. n.
The staff are absolutely lovely and very accommodating. I completely trust them to do an excellent job. Thank you. 100% would recommend.
D. G.
The repair is perfect, staff are friendly, and the work was completed in less than a day. Highly recommended, would definitely use again.
D. T.
Excellent, friendly service with skilled tradesmen taking a genuine pride in what they do. Would highly recommend Martin and his team.
M. G.
ECS = excellent, cordial, service. 1st class workmanship from the team. Recommend unreservedly.
a. b.
Great customer service, staff are very friendly and have done outstanding work very pleased with the work they have done to my car 😀 #VeryHappyCustomer
D. S.
Excellent service. Martin and his team are very patient and helpful. I can highly recommend them!
S. R.
Great service, very proficient repair and lovely clean cars when we collected. Many thanks
J. M.
Another pleasant experience at ECS Repair. Efficient service, congenial staff.
S. T.
Really happy with the service I received. Quick and reliable and car good as new.
J. K.
Excellent job!! My car looks awesome! !
Thank you very much Special for u Michal
J. L.
Quick friendly service and professional job. Would recommend.
Jim Livingstone
Juniper green.
Z. D.
Did a great paint job on my car
Fast service and good price
Thanks
K. L.
Super quick and friendly service! Van looks as new after scrape and dent.
R. L.
Outstanding, professional service from a highly competent team at E.C.S. Wouldn't hesitate to recommend them.
d. t.
excellent service have had repairs on two cars at this stage, quality and service excellent
H. M.
Fantastic service. Quote provided, fast turn around and superb job. Thank you
A. K.
Brilliant. Really friendly and helpful staff, problem sorted very quickly. Would absolutely use again.
N. H.
Great service - quick turnaround, excellent finish. Highly recommended.
K. M.
Excellent service. Chris is really efficient.
N. G.
Quality of workmanship is fantastic with friendly helpful service. Highly recommended.
K. B.
I was really impressed with the results. Nice, friendly staff. Highly recommended.
K. H.
Good service and quick response, Martin is very nice and friendly!
M. S.
Excellent job, Friendly service. Recommend. Good prices.
G. T.
Brilliant service, fast and very professional. Highly recommended.
N. C.
Excellent service. Quality workmanship at realistic pricing.
B. B.
Great wee bodyshop, Kuba a fantastic spraypainter
K. M.
Great service very prompt and helpful.
R. K.
Great service and great job would recommend
J. H.
Nice people. Nice price. Nice job.
N. G.
Good, quick service. Nice people
A. C.
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(Original)
Ok
G. F.
R. E.
M. B.