Reviews of Kwik Fit - Edinburgh - Portobello. (Auto Repair Shop) in Edinburgh (East Lothian).
Kwik Fit - Edinburgh - Portobello
Portobello High St, Portobello, Edinburgh EH15 1DW, United Kingdom
Description
Information of Kwik Fit - Edinburgh - Portobello, Auto repair shop in Edinburgh (East Lothian)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Kwik Fit - Edinburgh - Portobello
Sunday
10am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–5pm
Popular times
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Reviews of Kwik Fit - Edinburgh - Portobello
J. C.
Always get the best service here. So a few weeks ago we had 4 new tyres- from here, and today we had a nail in one of them. Fortunately it was repairable - and the best part was……no charge. That’s how you build customer loyalty.
C. M.
Jordan (sp?) took care of me when I had a slow leak on my rental car. They were able to get me in quickly and took care of it. Was very surprised when they did not charge me anything for the repair. Excellent service!
A. H.
These guys helped me out a couple of days ago when I had a flat tyre. They put the spare on for me, despite being fully booked that day. Didn't charge, Adam, Liam and another, who I'm sorry forgot to ask name, you are stars. Your kindness was so appreciated by my daughter and I
K.
Fantastic and fast service received last week from the guys here, particularly Ben. Called up as I had a flat tyre, but also needed to get my Mum to a hospital visit. It turned out to be a nail, but was repairable and I wasn't charged. Thank you once again to Ben for all your help.
F. A.
Had free wheel alignment check and wheel alignment done for a reasonable price and expert told me how my camber was corrected to adjust for steering left.
Drives a little better now.
Should introduce customer wifi as I had to be working still.
L. K.
Great willingness to help, and speedy action, from the gents at Kwik Fit in Porty. I went in with mysteriously low tyre pressure, they immediately offered to put the car up on the ramp and found there was a valve issue rather than a dreaded puncture. Sorted quickly, tyres pumped up - and all for no charge. Really much appreciated.
A. B.
I had an unforeseen flat tyre and was seen on the same day. Ben went above and beyond to get me back up on the road, while having to manage many other customers and jobs. Excellent service, thanks Ben!
A. V.
Nice work and nice guy's Woking there. I have bigger size tires so this guy's just make order for me and next day put on my car. I'm happy for this service
T. G.
Did my MOT over there, very professional and polite stuff. Needed to change my bulb and they offered to do it for free and then passed my MOT. Will not only come back but as well will advice to my friends to get their cars checked in there. Before used Halfords and trully got worst experience with them, they have purposely disconnected my rear spray hose, luckily managed to put it back on. Kwi Fit all the way and screw SCAMMERS HALFORDS!!!
F. M.
The manager/guy on the front desk around 11am on Wednesday 10th August was absolutely fantastic. I own a black cab (taxi) and he prioritised my taxi so that my puncture was dealt with immediately.
J. M.
Nice and friendly lads working there . Tyre replacement in under one hour no hassles at all .
R. M.
Excellent service received today. Jordan went above and beyond to help and was so friendly. He explained everything, kept me up to date and my new brake pads and discs were fitted in a timely manner. Arrived in the pouring rain with a toddler in tow and he could not have been nicer…offered his assistance with getting the pram etc back into the car and was so genuine. He is an asset to kwik fit portobello and provides excellent customer service.
J. T.
My oil light flashed up telling me to STOP and turn engine off. I panicked but luckily within a mile of Portobello Kwikfit. I was politely greeted by James and he had the problem sorted and
car safely back on the road within 10-15mins. He was pleasant/professional and gave 5***** service. Very grateful and impressed. Will definitely return if any further issues 👍👍
f. k.
I was in Scotland from 200 miles for some personal work and my tyre got burst. Somehow I reached kwik fit and I was late almost close time big thanks to Mr.Andrew he helped in much needed time.
R. S.
Great place with kind and professional staff. Resolved all of my issues that I had with the Dalkeith Kwit fit quick and efficiently.
Will definitely be using Portobello Kwit fit from now on 😊.
R. D.
I had trouble with a tyer so went into Portobello Kwik fit thinking I would be there all day, well was met with Supervisor James who could not do enough for me, was asked to have a seat and within 20 min I was out of there, watching this young lad dealing with the customes was a refreshing change at quick fit, James was polite and courteous and really wanted to help, portobello Kwik fit place to go now a think, thanks James and all your staff.
F. M.
Was able to get tyre checked and replaced quickly and easily - no fuss no effort no bureaucracy. Communication was transparent and effective.
J. A.
Would highly recommend this auto shop! very professional and helpful.
N. S.
I had booked my BMW Z4 in to have all four tyres replaced. I was really impressed by the fantastic customer service I had received from the staff, which is a rarity nowadays. The whole team were super friendly and took care of my unmarked alloys; they even went the extra mile and removed all the old rubber adhesive left by the old balance weights, so just for that alone, I would have given any extra star rating if I could. I will also be recommending this branch to all my friends.
M. I.
Great and very fast service at Kwik Fit Portobello last Sunday. I was in and out in less then 40min with a new tire and all others checked and my computer reset. Thanks Jordan and Fergie, very impressed!
n. c.
No messing about! Having identified an issue with both drivers side wheels 'squealing sporadically' I scheduled an appointment with Portobello for further inspection.
I dropped my car off at 10.30am on Monday. I received a call an hour later telling me I needed a new brake-pad in the front and a new tyre to replace a cracked tyre at the back. At a cost of £200 I was happy to get the work completed there and then for both safety reasons and convenience.
S.
Called into Kwik Fit Portobello today Sunday 27th March, as my tyres needed checking. Met by Jordan who was very efficient and booked me in straight away. I was no sooner seated then my car was done pressures all as they should be and even topped up my screenwash. Great service by Jordan and the team would highly recommend and return.
Great work guys service all done with a smile and polite keep it up👍
J. W.
Great service, great price, great tyre and all with a smile.
s.
Exhaust replaced on my Rover. Top class service by Jordan and the other engineers. Many thanks
V.
What a great customer service I have experienced! Today James has changed one of my tires in no time! I had my kids sleeping in the back and I asked if they could stay in the car while he’s carrying out the work!? He said no problem just drive your car in the garage and we will get the job done for you! This is one great customer service! Highly recommended!
E. J. M.
I found a huge nut and bolt through a tyre and urgently needed a replacement. I called Kwik fit in Portobello and was advised to leave the car with them and I would get a call when the car was ready to collect. This worked really well for everyone. Very happy with the engineer and the processes and procedures in place during the pandemic.
L. H.
Amazing customer service. I had been to another garage who couldn't fit me in for 5 days and said I may need this part or that part potentially costing me a lot. Kwik Fit Portobello fitted me in that day quickly identified the problem and resolved the issue saving me a lot of money. Minor repair required not part replacements.
A. M.
Dropped in this morning to ask if by any chance they could check my tyres as I was getting low pressure warnings. First class service, all done really quickly and with no charge as it was only air and resetting that was required.
B. G.
I had two tyres with leaking valves and some wear on the tyre rims. The man who dealt with me was very personable and he discussed my options without any undue pressure. I decided to upgrade my "cheap brand" worn tyres for premium tyres. I noticed the improvement the moment I drove away. It was all done quickly :-)
N. D.
Staff were very helpful and sorted out the problem with my exhaust. Would definitely recommend
A. P.
The staff at Kwik fit Porty branch provided me with the quality banter I needed for the nightmare of a day I had been having. I arrived into the garage weilding a punctured tire and the lovely Fergus attended to me swiftly and attentively. The whole process only took about 20 mins but during that time I was welcomed with great customer service and excellent chat. This totally made my day. Thank you Fergus and the team for making my Kwik fit experiance one to remember!
T. M.
I must thank Leon and David from Kwik Fit Portobello.
I felt that my brakes on my Land Rover Discovery needed to be checked so I made an appointment with the Portobello branch. When I got the phone call explaining what was wrong and told how much it would cost I was really amazed. The price was fantastic and the work was carried out in a very very high standard and I was always informed of any other problems. Leon and David certainly showed why you should contact Kwik Fit first before you decide to go to a main dealer. The service I received was more than 100% they certainly made sure I was safe to drive without being a danger to anyone and myself. I would recommend using Kwik Fit Portobello to all my friends and especially my family which I have my wife will only use the Portobello branch. If I Could I Would Give Ten Stars.
Keep up the fantastic work guys you certainly have a regular customer from my wife and me. A Big Thank You To Leon and David thanks guys you certainly put my mind and rest knowing I’ll be able to stop.
Yours
Mr T. Marsh a very very happy customer
A. K.
Guy was so friendly and helpful. Managed to repair my tyre rather than having to replace it. So happy with the service that I will definitely return when I replace my front tyres in a couple of months ☺
P. c.
I always find Kwik fit staff exceedingly helpful. This was proven again yesterday. I had bought 4 cross climates for my CRV a couple of years ago. One of them had taken to slow deflation recently. I took it in and the team were so helpful even 2 years after buying the tyres. They cleaned up the rim and checked it all out. I always try kwik fit first for tyres, and this sort of long term consistent helpful approach is why.
A. C.
We’d developed a slow puncture driving from England to Edinburgh for a short break with our 4 year old twins. Leon was able to fit us in a replace the tyre there and then with only a minimal wait. It genuinely was amazing how they made sure everything was sorted. Not only were they professional they were genuine nice guys.
F. L.
Bought with them a new tire set. The team found a few faults with my wheels and took care of it. Professional team, Leon in specific was of great help and friendly. Very recommended.
S. F.
Leon and Team always provide first class service and repair whenever I take my car in.. if only other companies i have to deal with were as efficient and professional.. 😀
L. H.
As always, such an excellent service from the guys at Qwik Fit in Portobello!
L. S.
Absolutely first class service today, and every time I’ve used them. Leon went above and beyond to be helpful and courteous - a real credit to the company. I would highly recommend this garage to anyone and would urge anyone considering using a main dealer to try Kwik Fit Portobello first - they really can’t be beaten for service.
A. K.
Just bought a car from Arnold Clark and they hadn’t done wheel balancing but Darren fully helped me with this issue great customer service 👋 100% would recommend
A. J.
Today I had a minor problem with the wheel valve so I asked one of the mechanics for help. He was very polite and helpful and after a small work my car was ready to go. Although it was really only a few minutes of work on the car but he didn't accept money for her work.
I appreciate this kind of attitude and I'm sure, I will use their services in the future either.
P. S.
Nipped into kwikfit regarding tyres, Young lad Ben was very professional and helpful, offered to replace tyre and align wheels. Excellent service, highly reccomend
J. T.
I thought a tyre on my car needed repairing or replacing after I hit a kerb. Leon at Kwik Fit Portobello took a look and reassured me that this tyre, plus all the others, were all in great condition and didn't need any work. I appreciate such openness and honesty, great service.
M. J.
Asked them for a quick check for engine leaks and any abnormality. Helped immediately and reported ni problems. Good lads and would definitely go back for tyres, servicing etc.
b. m.
I had my car at the Portobello KwikFit for winter check... very impressed with the service, friendly and professional customer service. Both Leon and Ben were patient, took their time to explain and advice me... I will highly recommend this
K.
Brilliant service! I turned up at 17.50 (closing at 18.00) and Leon and Pete were able to identify the issue with my tyre and fixed it for free. Thank you so much!
M. S.
Excellent service and advice from Leon and the whole team. Been there few times now with our current and previous car and have always been extremely happy with the service provided, everyone has always been really nice and helpful. Prices are great as well, this is where we go now whenever we need to check or repair anything as we know we can trust them. Highly recommend, thank you very much :)
M. C.
Great service as always. I bring my VW here regularly as many people recommend. Recent wheel bearing, disc and brakes all sorted and working great. The thing i like is nothing is too much trouble. Quite randomly my battery hasnt been too great so they checked straight away and replaced in no time at all, even working after close time to complete the job. Amazing service and great prices too!
G. J.
Very efficient, polite and knowledgeable. Unlike other kwik fits I have been to. The location is good too- its only 10 minutes drive from the centre, but they have a bit more availability than other kwik fits and you can have a few hours at portobello beach while they inspect / fix your vehicle.
S. O.
A replacement tail light bulb was fitted to my Fabia in just a few minutes by Cameron, who also checked my tyre pressure was okay. As always, good service from Kwik Fit. I will be using this branch in future.
D. S.
Excellent service from the team here. I had to get work after the winter and inactivity of my car during lock down.
Booked in got tyres replaced, alloys patched, and a new battery all in good time and for a good price. Helpful and friendly staff as well.
N. Q.
Surprisingly excellent service, fast efficient and affordable!!
Had a flat tyre which was dealt with effectively and at a really good price, polite customer service upon collection
H. M.
I got an MOT today here and the staff were brilliant. The car failed on a couple of things but they explained the problems clearly and dealt with them really quickly. You don't always expect great service from a chain but Leon and the team are great. I will be going back again and definitely recommend to everyone else.
T. D.
Today was my first visit at Kwik Fit and the service was amazing! I spoke to Charlie and David and they were both lovely, going above and beyond what was necessary. I will definitely be returning for any car troubles in the future!
B. S.
Really good service from the team at Portobello today. Booked my car in as had a flat tyre - turned out to be a large screw. Fully explained likely costs and timescale and delivered as advised. Whilst I was waiting the Kwik Fit manager took a call from a lady who was concerned about work needed to her car. The manager (I should have taken his name) was very professional in his dealings and took time to listen to her and reassure her when she seemed to be getting flustered re paperwork for her car. Totally professional service - well done. I always use Kwik Fit and this just emphasised why. Martin Stobbart.
B. G.
I don't usually review any businesses either way.
If it's ok, it's their job.
If it's not ok once, hey, everyone can have an off day, however after finding myself with a flat tyre near this garage, having never been there or used their service, I called and asked it they could do something to fit me in. Leon told me to come and the team would see what could be done. Got there with the recovery truck. I was expecting a lost day and a Sunday morning emergency price and service, but no. Leon was just absolutely amazing. He looked at the issue and was able to send me my way in less than 40 minutes, explaining the whole process while fixing it and giving some useful advice. I was so taken aback by how nice and quick the whole thing went.
Make sure you treat him well, because he sure takes great care of your customers!
Regards.
E. B.
Staff are very knowledgeable and got to work straight away so our tyre was replaced very quickly - always receive great service from the team - thanks
L. M.
Absolutely wonderful service
I took my car to BMW and asked them to put air into my tires and check the pressure and was so disappointed by their response
Thought I I’d pop in and ask the guys at Kiel fit and they did it for me without hesitation and no cost
What a lovely gesture and will highly recommend these kind people
D. C.
I came in off the street today with a screw puncturing a tyre, in a hurry, and they fixed things immediately.
Very friendly and efficient.
Impressed and highly recommend.
Special thanks to Ben who fixed the tyre.
S. M.
Leon, Paul and Cammy were very polite and helpful. They fixed my puncture very quickly but also gave me advice on technical issues regarding the car, taking time to reassure me regarding the safety of my vehicle. I was thoroughly impressed with their customer service. I would definitely recommend them.
B. B.
Many thanks to Charles and the Kwik Fit Team at Portobello this morning. Two new tyres, wheels re- aligned and all with excellent service.
C. R.
First class service from Leon, my partner had gone in panicking that she had a puncture, Leon had a good look and was able to repair rather than replace what was a new tyre just a couple of months ago.
This kind of service should be applauded by all, thank you so much
D.
Never had a bad experience at the Porty branch - use them for tyres and tracking alignment. Dealt with Alan today who was spot on and very helpful - highly recommend this branch.
G. J.
I am very happy with the service I received from Leon, Paul and the Kwik Fit team. Guys went an extra mile and changed both tyres very quickly allowing me to get back to work on time. I was informed through the whole process and shown the tyre that was damaged and where it was damaged ( I had a tiny hole after the nail in my tyre that other places could not track down and it was annoying me for a few months). Well done and thank you very much!
S. E.
Excellent, friendly and efficient service. Even when the manager asked me to move out of the workshop, he managed to make me feel like he was doing me a service. Upshot is, flat tyre done and dusted in less than half hour.
B. M.
Edit: Was here yesterday and once again outstanding service. Jordan went out his way to make sure I was taken care of from the first phone call to finish. Highly recommend! Fitted me in without notice right before new year. Huge respect to the guy who fixed the puncture it might not seem much but he went out his way when he had so much already to do. Five stars aren't enough
M. S.
Today is my second visit to Kwik Fit. The first one just a few weeks ago. Leon and Paul resolved the problem in just a few minutes! 🙌🏻 Their attitude to a customer is outstanding and deserves to hang their pictures on the hall of fame of Car Service. 🚗🏆
J. &. D. C.
Had to visit Kwik Fit this morning due to a nail in my tyre. Mark came over as I was getting my wheelchair out the car and quickly checked to see how he could be of help. Although they were fully booked he took control and gave me timescale for the work to be completed. Mark went above and beyond what was required and I was very impressed by the high standard of excellent service provided. All the staff were courteous, smartly dressed and efficient. Excellent service, from a well trained team. Big thank you to you all.
C. S.
From popping in to discuss new tyres to to the end very professional and really friendly service and a great recommendation for a coffee shop while I was waiting. Leon was top notch and done me a great deal. Thank you Leon.
N. Z.
I went to Kwik Fit Portobello to get my flat tyre sorted. I had spoken with Leon who was very welcoming and he looked after my car. I was glad I didnt need a new tyre as Leon said my flat tyre can be fixed and used again. However, Leon didnt charge me for the fix which was really generous of him.
This was my second visit and and I will definately be coming back. Thank you so much Leon for the great service! :)
S. M.
Brilliant service from David & Kyle this morning getting my car back on the road within 30mins of bringing the car in with an emergency puncture. New tyre fitted rapid at a reasonable price. Really pleased thanks guys.
T. P.
Car serviced and MOT, -exceptional service and great communication when updating on recommended actions needed. Leon was most helpful and advice given was most useful a real credit to the company. A most friendly and helpful set of staff
E. W.
Excellent service friendly staff and both knowledgeable and courteous
B. M.
Called in for new tyre valve while working in Edinburgh coming from Manchester, losing air big time, lad called Cameron was on the ball soon as I pulled in, took the job on and done it in 10 minutes, can’t thank Kwikfit & Cameron enough & they didn’t charge me , very professional thank you again 5 stars
S. M.
Appreciate the Kwik Fit team helping me out of a tight spot when my car wouldn’t start outside the house on kings road. Professional, clean and very helpful staff. Will definitely use their service again and recommend to a friend! Thanks!
J. R.
I was fitted in at short notice for a repair yesterday afternoon. Leon was friendly and professional and had me back on the road again very quickly. Excellent service.
S. R.
Outstanding level of service from The branch & especially from Leon A+++ I had 4 tyres replaced and tracking done on my bentley. It was all done like clockwork from ordering to fitting. Look forward to taking my other cars to this branch also :)
b. t.
had a puncture and had to be towed into garage, met by james, think he was the manager, who arranged not only to replace the tyre but sourced two others that i requested quite quickly, whilst i was there i enquired about brakes as they came up as an advisory on my last mot and james managed to do them too, couldnt get a nicer experience as a customer, credit to him for doing the work and making sure i was road worthy again, will 100 % recommend
C. V.
Great service today from the team at Kwik Fit Portobello Branch. We had a nail in the tyre on our car which had to be replaced at short notice. I had received several quotes and they price matched the cheapest quote with a Pirelli tyre. Also gave very helpful advice for a contact to get a duplicate key for our car. Thank you for a great customer experience.
M. S.
Kiwi Fit Portobello are THE most professional knowledgeable and helpful team I’ve ever called upon to help. Much appreciated their support to get my car back on the road.
L. “. B. B.
Fantastic service. Went in for an emergency puncture and it was sorted promptly. Really great customer service from Leon at reception. Will definitely be back to get new tyres from there next time. Thank you
J. M.
Great service from the guys, had new tyre fitted in less than 15 minutes. Will definitely be back in future 👍
A. T.
Paid £220 to get a problem with rear brakes fixed. It later turned out that these weren't the problem, so I was refunded in full and they helped me identify the problem free of charge. Unfortunately they weren't able to fix it but they helped me find out who could and it didn't cost me a penny.
I. I.
I stopped at this centre as my headlight bulb was out and had a flat tyre, I was spoken by the manager David and Leon, the garage seemed really busy but still fitted my car in to the workshop to get my puncture and bulb replaced, they took less than 20 mins to do everything!! It was really quick knowing how busy they were, really great service and tyre fitter seemed really nice.
R. T.
Went here after my car made the most atrocious rattling sound... Leon Back took and completely put me at ease and resolved my issue super quickly. Leon has been fab when ive come in for tyre issues etc and has deffo changed my opinion of the general kwik fit stigma ! Ill be back.
C. W.
Ordered 2 new tyres , booked appointment slot , turned up on time and left half an hour later. Excellent service.
D. K.
Leon Back and Marc Forrest were very helpful with servicing my car and I was very impressed with their customer service,I would definitely go back. Keep up the good work! From Dr Kadir -23/6/20
20/07/20
i had to come back for another problem and Liam dealt with it very quickly, i feel comfortable coming back here for any more problems with my car. Thank You
25/07/20
I been yesterday again with my car tyre puncture, so quick and efficiently Leon and his other team members completed the job within 20 minutes. Thank you again for your excellent service , I always recommend KWIK
FIT.
31/08/20
Everyone is so excellent and helpful every time i go to the portobello branch as i am there quite frequently, Thank you for being so welcoming.
R. N.
I got a large wall fixing in the rear L.H tyre, rang kwik fit and spoke to Leon, arranged to take the car in the following day (1/9/2020) quickly replaced tyre and placed spare wheel back in the boot timidly. 45 minutes. Very satisfied.
A. C.
Work was recommended as a result of a service plan agreement taken out with another garage. Completed at Kwik Fit quicker and also cheaper.
K. L.
Had my car serviced here, really lovely team! Unfortunately I didn’t manage to catch their names. It was my first time as a new driver and they explained everything thoroughly and kept me in the loop throughout the day with what was going on. Car is driving so smoothly now feels brand new!
A. S.
Whenever I visit them they are very helpful
J. M.
Great service. Lovely staff. Timely service
F. C.
We received excellent service from David and team at Kwik fit today. Quick, friendly and efficient service. Delighted that they managed to repair both tyres. Thank you. 😊
M. C.
Quick and efficient. Rapidly identified and replaced a faulty tyre valve and all for free! Have used this branch many times and always had excellent service.
A. H.
Impressive service: quick and faultless.
J. M.
Service from start to finish was very good. I asked for a wheel balancing but it hadn't been carried out when I picked up the car. Apart from that slight delay everything was carried out very quickly.
L. I.
Excellent service from Leon when we attended today. Quick and efficient customer service. A credit to the company. Will definitely return next time we need any work done on the car. Thank you 😊
J. D.
Fantastic service. Car valve faulty took the car to farmers they sent me away saying I need a new wheel. These guys took me in straightaway and sorted out the tyre in no time. Fantastic service, I would definitely recommend them.
d. c.
As someone who looks after an elderly parent who is locked down due to COVID-19 my car is important. Yesterday I had an issue and first thing today I went into Kwik-Fit where David and Nathan could not have been more helpful. Taking the time to fix my problem then explain how it might have happened and what to do next time if it happens again. So grateful for the help these two guys super impressed and the service and knowledge - 5 🌟
L. K.
30 miles away from home and was helped within 15 minutes despite the men being very busy. Quickly identified a problem with the alloy and not the tyre which they were able to fix. They really saved the day as needed the car to travel to Portobello daily for a training course. Can't thank them enough, service was excellent, special mention to Leon & Cameron who really went the extra mile for me. Would definitely recommend them and they are a credit to Kwik Fit.
G. D.
David and Paul at kwikfit Musselburgh were very professional and concise with the information I needed when my car failed it's MOT due to brake issues.
They took care of the problem in a timely manner and gave me the confidence to guarantee my return custom.
Thanks lads you know your stuff!
c. v.
Had to go yo Kwikfit really as I'd kerbed my rear wheel and damaged the sidewall and Kwikfit was next door to where I was parked when I tried to re-inflate the tyre. That said, Dave at the Portobello branch was great and I left my car there for an hour or so. Devided to replace both tyres while I was there and match the fronts. Looked up the same tyre replacement via black circles and it was maybe 20-30 quid less but this was an emergency so not too bothered about that. Overall...very happy with Portobello Kwikfit.
C. K.
Visited today - the company has a friendly vibe, with helpful staff whose approach will leave you satisfied and will definitely make you visit again if the need arises !
R. G.
I would just like to thank David for his professional and genuinely caring customer service. With 2 kids waiting, David quickly sorted my battery problem so I could get them home for their tea. Exceptional service. A credit to Kwik Fit.
M. R.
Excellent service from the whole team. Made every effort to fit us in when I desperately needed the car for a hospital run! Thorough explanation and honest advice from Paul on the problem/cost and will definitely use this garage again in future.
D. W.
Outstanding, prompt service. Young man who dealt with my tyre change (I believe his name is Leon) is a credit to the company. Most satisfied all round. Thanks.
K. S.
Fast service and good price.
Kwik Fit Portobello came to my rescue after a screw punctured my tyre. Fully trust them to give me the best service and advice.
N. T.
Terrific service (again) from Kwik Fit team - immediately made time to check our car’s faulty battery, changed it quickly and then told us it was still under warranty - superb from start to finish! Thanks Neil
N. M.
Came into kiwi fit with a flat tyre and was seen straight away, no waiting around. Marc and Nathan were able to repair my tyre free of charge which was great! No hassle and very friendly service. Thanks guys!!
J. M.
Have used this Kwik-Fit twice in the last 3 months - to replace a broken spring each time courtesy of Edinburgh's pot-holed roads. Excellent service both times which is why I shall bring the car back for a service in the near future.
D. A.
My wife and I are pensioners in our seventies. We popped in to check tyres and steering and a couple of other things. Brilliant, professional service and Leon the manager on duty very helpfuland patient. We are lucky to have such a brilliant business and service here.
r. c.
David managed to fit my car in for a new tyre very quickly despite everyone being extremely busy. Polite kind and very helpful. Excellent service.
J. F.
Brilliant service from the guys here.
They were really busy but told me to come back at 5pm. Fixed my puncture straight away and I was back on the road.
I have had punctures fixed here before and the customer service is always 1st class.
A. M.
Not all Kwikt Fit garages are very good. However Portobello High St. Kwik Fit is very professional, helpful and we'll organised. (this my was my third visit, never disappoints) helpful and welcoming. Shop was very busy and David Cameron was able to help me with my tyre. I will definitely go back for my new tyres and I would highly recommend that shop.
C. B.
Came here for brakes, then discovered wheel bearing damaged. The staff at Kwik fit have been very understanding because this is a specialist vehicle and parts are hard to source. One of the mechanics has really got to grips with it and achieved wonders. Recommended.
S. D.
Great service. Stone from brake shield removed and not charged for it. Top class. That type of quick service restores your faith in people. Thank you.
S. S.
Thay were very efifecint and I even got a little discount recommend
G. G.
Flat back tyre but as it's an e-golf the tyres are non-standard so not available off the shelf. David was great, kept me informed throughout and even worked late so that I could get the car back quicker. Really pleased with the service. Would be 5 stars if tyres were in stock... but nobody has them yet.
F. B.
The guys at Portobello Kwik fit were great. Really great service and they tool time to go the extra mile. Especially at this time having a professional team help out was a big help.
M. D.
I had a flat tyre due to there being a screw in tyre called shop on friday 27-3-20 and was told to come up the next morning arrived at 8-45 and was given a time off 10am for work to be done which was great whilst talking to the mechanic mentioned that my wife and i were both support workers and were uneasy not having a spare and went away for a walk while work was being done i got back about 9-30 to find the work had been undertaken and more surprising that there was no charge . The mechanic in question was very cutious and said all they wanted was a nice review . I cant thank them enough i use quik fit as and when required but i will be making sure i come for all my requirements and i have told friends and family about this fantastic gesture many many thanks to all at portobello quick fit . Mark and Joyce Devlin
c. m.
Couldn’t be more grateful to the team in Portobello. I had just finished a 12.5 hour nightshift at the Royal Infirmary when I realised I had a nail puncturing my tyre. I called, spoke to Liam and was invited to come down immediately. The guys had my puncture repaired as quickly as possible while I snoozed in the waiting area - and to top it off, the repair was free due to being an employee of the NHS. I can’t begin to express my gratitude! It’s time’s like these you realise how much good there is in the world, and when a business really takes care of its customers - it speaks volumes. Thank you so much to all of the team. You have gained a new customer - 5 stars!
R. D.
The staff and service was very good, no problems at all, very friendly staff and I was well looked after. Great place.
M. A.
So yesterday I went in to see the boys with a puncture tyre one of the lads has a look at it... tells me that it can be repaired... great news 30min later my tyre is ready. The service was spot on as always fantastic team great group of lads. Thank you 👍
P. R.
Every time I've used Kwikfit, the service has been impeccable, their pricing is fair but you pay for what you get, if you want to pay peanuts, you'll get monkeys fixing your car, Kwikfit definitely are not monkeys, they're, quick, tidy & well trained, I'd always recommend them to anyone 👍
R. 3.
Quick efficient friendly service from Liam and the crew. Two tyres changed no fuss, shall certainly recommend the Portobello depot to friends and family.Thanks guys.
W. T.
Really great service booked online, fitted and back on the road in 30 minutes.
Very professional in the office and offered further advice.
Recommended
S.
Perfect experience. Guys were super efficient and very friendly. Great service all round
D. C.
Had a warning light on my car, James sorted it for me and was very pleasant and professional.
Dorothy Carr 27 November 2021
D. M.
Competitive price for my tyre and great service. David stayed behind 15min after closing so that I could pick up my car.
Thanks a lot!
A. B.
Could not be more helpful. Excellent service. Would not hesitate to use this branch again.
S. J.
Could not get dust cover off with a semi flat tyre. Chap here managed to fit me in and fitted a new valve free of charge. Excellent service, highly recommended.
B. R.
Excellent service from Leon at Kwik Fit Portobello. Same day appointment and offered great advice. Highly recommend!!
B. R.
Excellent service from start to finish. They were short staffed but delivered superbly
M.
Thank you very much to Paul and David from Kwik fit in Portobello I took my car in earlier this afternoon as I had a slow puncture they were more than happy to help got it all fixed within 20 minutes brilliant service as an NHS worker it was all free thank you so much definitely recommend
P. L.
Great service from Leon and the guys @kwik fit. Got the tyres I requested at 3pm in and fitted the following morning.
K. V.
Great, quick and friendly service. Went in with a punctured tyre and they sorted out my car very quickly. Would recommend.
L. N.
I was so impressed by David and his colleague. He was calm, efficient, friendly, honest and professional in every exchange and under really busy circumstances made every effort to accomodate my needs in a short and pressured timescale. Thanks!
s. j.
Great service. Friendly staff. Turns out you can't get better than a kwik fit fitter. 👀
M. M.
Puncture on the way to a wedding and James at Portobello branch sorted me out even though I had wrong wheel nuts for my spare ! Amazing service 🙌
A. E.
Needed a tyre repair picked it up the next morning garage was busy but still managed to put the tyre back on the car and checked the spare on the car 🚗 £25 no complaints
J. E.
Leon and the guys are my car emergency service. I had a feeling the wheel alignment was out after a couple of run ins with sleeping policemen. I turned up on their doorstep 1st thing and by 9.30am they had sorted the problem and I was back on the road. Booked in for an MOT too since that was due.
L. U.
MOT done same day, no problem. Quality, fast service. Leon was awesome (even better than Liam!)
E. B.
Great service. Good price. Needed wheel alignment doing which they did for a bargain considering the amount of work they had to put in to do it. Thanks guys.
J. I.
Popped in with a flat tyre Sunday afternoon Leon sorted this in a timely friendly and professional manner. Will definitely return. Thank you 😊
D. M.
Was there today getting my winter / summer tyres swapped over, and getting a couple of new tyres too. They were finished very quickly, and I've always found them pretty helpful.
J. M.
Good work and a reasonable price but they were busy and took a long time to replace my tyre. Ironically in view of their name.
j. d.
Went to kwik fit today got 2 tyres for my fiesta vignale david was very friendly and anything was no problem also Cameron who done the work was very helpful and friendly showing me wheels were on as they should be kwik fit portobello is the place to go for your car
A.
Amazing service! Took no time at all, they fixed my light & didn’t even charge me a thing. Really friendly & professional guys, I’ll definitely be back!
A. C.
Helpful and friendly service. Expert advice and assistance and a wide range of tyres off the shelf.
I. M.
Excellent service. Fixed the issues I had with another garage. After sales experience was great. Highly recommended this branch of Kwik fit
S. D.
Great service when booked in to have my tyres replaced. Leon was very helpful and polite. Thanks again!
S. M.
11/10 service by a guy called Ivan and the team also definitely recommend to use there services
M. L.
Very polite and helpful staff. Quick service and fair price. Done many things with both cars there and I'll come back definitely.
N.
Brilliant customer service. Can not praise them enough. Today very busy mechanic quickly checked the under carriage of my car for a problem which was causing a very disconcerting rattle, located the problem, fixed it, and sent me on my way. Thank you.
W. A.
Impressed by high standard of competence. Everything in order, where it should be, Clean and safe
Full set replaced very quickly. Staff courteous, smartly dressed and efficient. Excellent service, from well trained staff. Thank you all.
S. ,.
Went there today for valve replacement . Fast and very friendly service back on road in no time. Leon was excellent. Thanks again
G. S.
Booked my van in for a service and MOT .
Needed a fair bit of work to be done , but the guys replaced all the parts needed to pass and was ready for pick up the same day . Well done boys
L. R.
Quick service and great price
N. T.
Brilliant service today. Dropped off my car with a suspected puncture and they dealt with it really well. Highly recommended.
P. D.
Been going to kwik fit portobello for 5+ years now for servicing, mot, small punctures etc. Always great service and good value.
M. S.
Great Customer Service. Would definitely use this branch of Kwik Fit again.
U. G.
For the guy below you would have been told to come back after 50 miles so they can recheck your wheel nuts because you had a car manufactured by VW all VW cars are recommended 50 miles retorgue. it wasn't to check your brake pipe YES they are expensive they know that but the bosses dont but the over all service should be great!
C. H.
Got a last minute tyre fix at like 5:55PM! They shut at 6 😅 still did it anyways, great team 🤟🏽
T.
Chanced popping in for a non-arranged wheel alignment near closing time on Saturday , I was fitted in and staff were extremely helpful and knowledgeable. Highly recommended.
G. W.
Ni issues, in and out with a new Tyre, staff were helpful and made a couple of recommendations but no pressure to have work done
M. G. G.
Used this store via car insurance - had a puncture - tyres were replaced - service was as expected. Staff were friendly and efficient.
8/10
W. G.
Excellent service very polite and courteous staff booked in for tyres fitted in the time stated.
R. J.
Excellent service. 5 stars to Paul who carried out the MOT and the additional advice given regarding care of the tyres.
K. G.
Great service as usual from extremely helpful and knowledgable staff, couldn’t do enough to help me get back on the road.
M. K.
Amazing customer service,Jordan very helpful,thank you so much 👍
G. H.
As always excellent service from the Portobello branch. Friendly, timely and good value. Thank you, David and the team.
M. G.
Excellent service, attention to detail, very efficient also explain in detail going the extra mile. Was exceedingly happy with the work carried out at a great price.
b.
Had two back tyres replaced. Great attitude and excellent customer service from Leon. Will definitely return.
A. d.
Excellent reception, despite no advance booking they squeezed out some time to fix my car A/C under half an hour, very pleased with the service
S. W.
Great service. However I am still awaiting my emailed invoice.
Kind regards
Shane Wilson
J. P.
Came in with a tyre problem yesterday and was dealt with quickly and professionally with no charge. Highly recommended.
J. P.
Efficient, friendly, makes you feel your car is safe. Exceptional service from reception staff (Leon?)
M. W.
Turned up in my white sti... bad valve. The lads got right on it. Took care with my car and helped me out. No fuss. Great experience.thanks guys.
P. L.
Called in last week with a puncture . The team could not be more helpful. had it fixed within 30 minutes and I was back on the road. To top it all they did not charge me for the repair. Can't beat that for service.
M. H.
Liam and team at portobello looked after my van and were prompt knowledgeable and even under pressure completely professional.
N. B.
This is 2nd time I have been with a puncture, great service, friendly and efficient , would 110% say I will be back, prob with more punctures 🤦♀️😂 thanks guys
I. W.
efficient
affordable
informative
helpful
D. M.
The mechanics work hard but it's chaos. They take on too many customers rather than servicing the ones who are already there. Long waits, even for pre-booked repairs.
D. M.
Drove in as part of exhaust come loose they were extremely busy but did a temp job for me right away car going in Monday to be fixed excellent service prompt
I. B.
Great service for new tyres. Ordered and fitted within 2 days at great price.
A. W.
Arrived, with no appointment, needing 4 tyres recycled and was attended to quickly by courteous staff. Couldn't have asked for more.
a. a.
Despite the Branch being very busy on a Saturday afternoon i was taken on time for my Mot and both me and my car were treated with respect
S. G.
Brilliant service polite staff
L. W.
Great service phoned up on the day with a puncture was told an approx time to go down and was seen right away
R. M.
I needed a new tyre on my car I went to kwik fit and they were very helpful and I was satisfied with the great service i received thanks
R. W.
Very happy with the help. Many thanks to Taylor, for getting things sorted fast
S. B.
Excellent service, very helpfull and friendly staff. Possibility to bring the car in over the weekend which was great.
J. S.
Exceptional service! Staff were very helpful... Leon and Cameron were superb and highly professional!
s. f.
Leon was incredibly helpful. The service of was professional,fast and friendly. Such a great bunch of people.
S. C.
Great service provided by Leon & Paul at Portobello Edinburgh today. Very attentive despite being very busy, cheers guys.
M. M.
Leon was amazing help with helping to fit my lights in. Couldnt have asked for anyone better.
E. H.
Excellent and swift service to replace a necessary bulb - reassuring adherence to all distancing standards too. Thanks again.
e. m.
Damsel in distress but thanks to lovely Liam all fixed excellent service and am very grateful😀😀
I. W.
Friendly and helpful great I ha e been coming here for years always had great service on various cars
I. M.
Kwik repair and great customer service service - as always. Keep up with the good work guys!
G. S.
Excellent service. A very busy outlet. Suggest you book appointment than just turning up.
R. P.
Outstanding knowledge and service. Ask for Leon, he has all the expertise and is incredibly helpful
R. M.
Kept informed at all stages of the work being carried out. Price was given representing excellent value.
S. K.
Very good service David manager is very polite and professional will recommend this place to all the people
L. F.
The guys were so helpful and when I'd lost the locking wheel nut, they went out their way to unlock the nut. Leon severed me. Thanks guys!
R. N.
Got a last minute tyre fixed just before they were closing! Life savers!!
L. P.
Thanks to all the team for their help today in saving my day and getting me back on the road very helpful and kind in fitting me into their busy day's schedule
K. W.
Great Service. Job done quickly and happy with customer service. Will use this branch again due to this.
R. C.
Excellent , speedy service from Leon and his team as always. Can’t fault them, highly recommend this branch.
A. R.
Good booking times, test carried out when booked and detailed report given when completed. Great service and even better price!
L. M.
Excellent service. Many thanks to Nathan, Mark and Dave for helping out at short notice. Much appreciated.
R. C.
Good fast service - great customer service from Leon - fixed wheel and valve free of charge
S. L.
Took my car in today for an MOT. Great service. Fast and friendly
I. M.
The lad in charge was most helpful and explained everything unfortunately there will only him and one other worker he had to do customer service and repairs but never complained they could do with more like him
g. p.
Great service got two new tyres fitted with in 20 minutes
k. s.
Leon and the guys were helpful. I had a puncture which they assisted with fixing swiftly and for free.
m. c.
The boys at Portobello provided me with quick and excellent service. Issue sorted in quick time.
t. l.
Great service. Found Leon very knowledgeable and a very pleasant staff member. 10/10
R. L.
Very good service and nice staff! Highly recomended.
J. M.
Dealt with quickly. Problem fixed. Excellent.
F. H.
Excellent service by the team. I was kept up to date with the progress of the job being carried out
S. T.
Have used a lot over last 15 years. Good for simple stuff - tyres, battery, brake pads
L. M.
Quick and friendly service from Portobello Kwik Fit. Would definitely recommend.
N. K.
Friendly reception staff. Refreshments available. Though I did feel the car was in longer than expected.
D. C.
excellent service from the manager who appears to go above and beyond.
D. G.
2 tyres fitted in no time,great service
D. M.
Great service and a competitive price added to some good customer service so it was 5 stars on this visit.
D. L.
Staff very good but for a puncture thought that would have been dealt with when I first went in to branch today and not having to go back at appointed time arranged same day
A. A.
Miss communication, waste of time.
D. C.
Fast and efficient service. Tyre price was competitive.
S. M.
Superb staff at this Kwik fit. Thanks for the help gents.
J. B.
Great service from David, Charlie and Leon ... thanks boys. Highly recommended 👌
S. B.
Great service from the guys very efficient.
P. A.
Amazing job, Amazing stuff, thanks to Jamie , Marc, Kyle,imi. Thanks fellas for amazing duty for my car!!!
H. B.
Great service. Easy to book online. Staff very helpful and friendly. Thankyou :)
G. C.
Thanks to Leon and the local team at Portobello for very quick and friendly service. Much appreciated!
P. J.
Friendly efficient service
N. C.
Thanks to Kyle and Andrew… fantastic and friendly service!
p. k.
Absolutely perfect and staff were friendly and couldn't do enough to help
J. A.
Job done quickly and well
J. a. L. W.
Leon at portobello Kwikfit was unbelievably helpful and efficient. Thank you
A.
Thanks to Leon and all the team for their good service 👍
C. s.
Friendly , Good timing,all ok
a. j.
Excellent service, competitive price and a job well done
K. M.
Very helpful and friendly staff.....aprart from one big butch bloke that looked like he might ear me!
C. H.
Mot said all tyres need done and all that needed done was one tyre patch where there was a nail
M. H.
Very helpful lads in there. Always seems to be busy but do what they can to help.
A. W.
Needed locking wheel nuts installed for new alloys. They put them on for free and it only took 5 minutes :)
R. H.
Went in with a slow puncture on my tire and they sorted it straight away.
m. k.
Great Job, friendly staff comparing to Morningside garage
C. L.
Made apptmt on line. In and out in 10mins.
No hassle. Perfect.
M. T.
Always look after me my son while car gets sorted
R. J.
Quick and efficient work when I came to get my brakes sorted.
D. D.
Very fast, efficient and good value! Excellent service too!
I. M.
Can't get fitter than a qwik fit fitter lol
G. b.
Friendly, helpful & professional - top notch
S. W.
The team at Portobello are always friendly and keen to assist.
H. C.
Nice and friendly. Job done quick and efficient and kept informed
D.
Fantastic service, staff an asset to the company.
G. A.
Ok but don't trust them,only interested in making as much money as they can
A. B.
Popped in on the off chance they could fix the car and got it sorted within five minutes.
A. B.
First Class Service ..very friendly helpful staff..highly recommended
r. s.
excellent helpful service
L. B.
Kinda expensive but it was an emergency, otherwise I would have shopped around and got a better deal.
R. D.
Thank you Leon and the team for an amazing service !!!
A. L. G.
Quick service performed professionally and politely. I will come back for sure
E. V.
Friendly staff but not recommended for exhaust checks, couldn't find the fault.
M. M.
Fabulous staff who cant do enough for you. Very knowledgeable and helpful!
W. H.
Vg service no complaints
M. M.
Guy on front desk was very pleasant and very helpful
G. F.
Awesome Fantastic thanks Especially Leon an David
D. L.
Great place, very friendly and efficient.
S. J.
Brilliant
J. B.
great service
I. K.
Great service, quick and professional
M. T.
Jordan , was very helpful and professional . Thanks
c.
Polite, efficient, helpful and reasonably priced. Thank you
K. H.
Really good guys working there well worth going to
G. A.
Yeah,good place for your tyres
S. Z.
Excellent service
A. A.
Great service and very helpful staff - recommended!!
F. M.
Fast and friendly service
K. m.
Quick, polite, efficient and professional. Very impressed.
S. H.
Manager was very polite and professional
N. S.
Quick, friendly and efficient service. Thank you!
M. S.
Excellent customer service. Very obliging.
S. R.
Quick, easy, friendly service. Thanks!
a. b.
Friendly fast efficient. Cant say anymore
M. S.
Fantastic service staff very friendly
S. K.
Great service and staff!
K. G.
Professional and friendly. Gave clear information that anyone could understand
j. b.
Very good - no complaints.
d. a.
Was good and fast service
D. F.
Fast and efficient service from Marc forrest
P. W.
Very good and professional service I recommend
K. S.
Good prices in comparison with other places.
A. T.
Leon went above and beyond for me.
J. A.
Excellent service very helpful
A. M.
Really good service from the staff at Portobello
J. C.
Absolutely first class service.
s. c.
Very knowledgeable people in there
J. K.
Excellent work and advice from Leon
S. W.
Incredibly helpful and excellent service
M. D.
Great service from the team in Portobello
g. m.
Great quick service.
D. M.
Good and helpful staff
a. s.
Very helpful.
D. I.
Good service by the staff
B. o. S.
Tyre shop thanks for help
D. S.
Great friendly service
杜.
Friendly staff.Efficient service.
t. t.
Super nice service!
L. R.
Fast friendly service
R. R.
Nice and quick service.
A. B.
Great service!
M. B.
Good staff..👍
D. O.
Great service
B. D.
Very helpful staff
r. c.
V Good service
a. X. (.
Really good service
L. A.
Excellent service
W. B.
Good Good 👍🏻👌🏻
C. M.
Fast and helpful
M. R.
Excellent service😃
G. R.
👍👍👍
S. W.
Great service
I. F.
great company
E. A.
Good service
C. C.
Thanks
P. A. R.
Excellent service
J. H.
Prompt and friendly
d. p.
Past & cheap
G. W.
Good Service
S. D.
Friendly staff
J. W.
Excellent!!!
D. D.
Very very friendly and off course did a professional job
f. c.
(Translated) They quickly and professionally changed a flat tire on a rented car for me. The price didn't seem outrageous to me at all. While we waited, my wife and I spent an hour sunbathing on the large beach in front of it.
(Original)
Con professionalità e in fretta mi hanno cambiato una ruota bucata di un'auto che avevo affittato. Il prezzo non mi è sembrato per nulla esagerato. Mentre aspettavamo io e mia moglie siamo stati un'oretta a prendere il sole sulla grande spiaggia che c'è lì davanti.
T. S.
Super service
Alles ok
Immer wieder
(Translated)
Super Service
Everything OK
Again and again
R. R.
P. O.
A. R.
m. m.