Reviews of Epic Accessories. (Auto Repair Shop) in Leicester (Leicestershire).

Epic Accessories

194 Reviews

155 Comments

Auto repair shop

Car accessories store

59 Leicester Rd, Oadby, Leicester LE2 4DF, United Kingdom

Description

Information of Epic Accessories, Auto repair shop in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Epic Accessories

Popular times

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Reviews of Epic Accessories

G. M.

Everyone here is friendly, knowledgeable and go out of their way to help. Having had number plates made up here and a couple of other accessories, I made a bee-line to Epic Accessories when I needed some Thule roof bars and a roof box for holiday after downsizing the car. The staff at Epic were happy to advise and helped me try different options, without any sales push or patter. I left with exactly what I needed at a good price, a friendly wave goodbye and job done. Support your local business, especially when they provide service like this it's a no-brainer! 👏🏻👏🏻👏🏻

C. B.

Really impressed with customer service here. After a frustrating morning at Halfords, Epic sorted us out very quickly with a roof box. Very friendly and helpful staff who clearly care about their business. Will definitely be back.

J. E.

I just want to thank you guys for saving my bacon when my rear left tyre was flat. I knew you didn’t do tyre repairs but you did point me in the right direction, went to that particular garage and got the repairs done. I have also been a previous customer on a few occasions where I needed my headlight bulbs changing. Absolutely amazing, kind, friendly, swift and top notch customer service. Will definitely be returning as and when there are any future faults with my car. That’s why you are so ‘epic’ at what you do so keep up the good work

G. G.

It had to happen…..after a life-time of driving, my current car wouldn’t start when I was ten miles from home. I phoned Epic Accessories and Paul arrived 25 minutes later. During that time, I tried to start it many times. Now, would you believe, it started about one minute before Paul arrived. Did I feel embarrassed ?……a very big, red faced, YES. So,I drove the car to Epic and they spent many hours and tests to find the fault, and I was beginning to dread the bill. Their dedication and service was exceptional. Other friends of mine have also expressed the same sentiments. Oh, and the bill ?…..far, far less than I had expected !! What more can I say, other than a huge THANK YOU, for instant help in my “ hour of need “ Thank you, to all the members of the staff.

N. A.

These guys are brilliant. Their customer service is second to none. They are very friendly, easy gong and down to earth whilst maintaining a high level of professionalism. I hired a roof box from them for my 7 nights stay to the west coast of Wales. They sorted me out with a good deal for 11 days. There is absolutely no hassle involved with hiring a roof box from these guys. You book and reserve by paying a deposit. You turn up with your vehicle on the agreed date where they will fit the roof box and bars and explain everything with respect to how to use the box, they'll measure your height so you know which barriers of any you'll need to avoid. You'll need to pay a security payment for the box which ours refunded when you return the box. Once finished you turn up on the agreed date and they'll remove the box for you (doesn't take long at all 5 minutes tops). You go in the store and get a refund on the security payment. Simple. If you need to hire a roof box and you are from the Leicester out surrounding areas you need to use these guys.

A. N.

Have used these guys for years and would not consider anywhere else for anything motor accessories related. This week I unwittingly crushed my roofbox, see pictures below. By any standards this looked unrecoverable but I spoke with Dean who picked up after hours and organised everything for the morning after despite covid restrictive working. On arrival I was met by Matt who was fully briefed and he worked wonders on the box, completing the impossible in just one hour. Great service, great result and asked only for a nominal amount which I duly improved because I was delighted with the outcome. The rest of the motor trade can learn a lot from these guys. Thank you everyone at Epic.

T. A.

Service is excellent, professional and courteous. They are able to give professional advise for you to take a decision and no hard sell.

e. s.

Great service as always! Trust worthy professionals not out to wrip anyone off. Do a fantastic job, used them for the last 4 yrs would definitely recommend. Genuine people. Fantastic communication, search for best prices if any parts are needed. Excellent service.

G. B.

After Halfords cancelled my dash cam fitting 3 times I decided to look elsewhere- Phoned up mid-day to see if they could fit dash cam. Fitted that afternoon, and took less than an hour. They also walked me through how it worked. Professional, Friendly and Quick Service. I Would Highly Recommend Epic.

S. H.

SPOT ON SERVICE... Fitted me an insurance approved car alarm on my classic car and were extremely helpful. And squeezed me in even though they had quite busy schedule. Always helpful advise and will guide you through your options as to what's available. Will highly recommend them to others.

L. S.

My experience with Epic is always epic!! Customer Service is second to none and they go the extra mile to help with any problems! 😊

H. A.

Hired a roof box for my VW Touran. The staff are very helpful and knowledgeable. They upgraded the box to a bigger box which was very nice of them. The customer service received was excellent. Would definitely recommend them.

P. S.

Been looking for a secondhand Roofbox on the vatious auction type sites and decided that it was easier to bite the bullet and buy new. Luckily A1 Epic weren't too far away and having got a positive feel when I rung them to make sure the Thule boxes were on display and available we drove over. Sure enough we got to see the two boxes we were interested in and decided on the slightly more expensive one. Dean was very patient and not at all pushy. Dean then proceeded to mount the box on our car (we already had the bars), put the internal straps through the loops, and place the 2 keys on a keyring. Good old fashioned customer service and I got the feeling that should we ever encounter a problem with the box that A1 Epic would assist.

J.

came out to my Dad today..very professional friendly service.. Thankyou

W. P.

Super Service I had a problem with the bonnet catch on my VW Golf.The VW dealership said they could look at it in 5 weeks time! The good people at EPIC fixed the car in 5 minutes.

S. M.

Great place, seem to have most things your need in stock.

Z. K.

Excellent service from Matt at Epic Accessories 10/10. I went in for a headlight bulb upgrade and he fitted them with great care and attention to detail. All the staff are friendly and helpful. I would highly recommend this store for any car stuff required. I am extremely happy as I will be a returning customer for sure. *****

T. S.

I popped in today with a niche car, unsure if the staff would be able to help. I had lost a wheel nut key and had a brake light out. Matt promptly supplied a new wheel nut key and investigated my brake light to find the bulb had shattered and fused to the lens. He removed the broken glass, used a dremel to remove any traces that had fused and replaced the bulb. I was all sorted within a maximum of 10 minutes, the whole time Matt and the staff were very friendly, knowledgeable and took a keen interest in the car. Everything felt very COVID safe. Another great experience with a great local business. Thanks guys. Tom

A. R.

Friendly, honest and reliableDamaged my splash guard while driving on the motorway and came to buy some screws to refix to bottom of car. Purchased the wrong screws and returned. Staff came and identified the type of screws needed, exchanged the products and fixed the splash guard into place on the day free of charge without appointment. Really appreciated the help and the generosity I received here and will be returning if I have any other issues.

J. L.

I had to get a new battery for my car and initially called Epic to get some advise. Dean gave me some info on the phone and suggested I pop the car down as they did free battery health checks. From start to finish, Dean was so helpful and friendly and changed my battery within an hour, also supplying a battery that came in £10 cheaper than the initial quote. A pleasure to deal with and genuine, sincere customer service.

r. m.

I was looking for a tow bar, wiring kit and Thule cycle rack at a difficult time when most of Europe was trying to do the same thing. I had quotes from two other companies. The price from Epic was very competitive and Dean worked very hard to find the three items I needed. What is more he regularly phoned me back to update me on the supply situation. Wonderful service from the shop as a whole. It was a pleasure to do business with them. many thanks to everyone concerned.

R. V.

Had reverse sensors fitted here by recommendation and found everyone at Epic so friendly and helpful. They even fixed a couple of faulty lights which I hadn't noticed. Excellent customer service and would definitely go back to these guys for any other work.

J. W.

My first ever visit to Epic was to hire a roof box to go to the coast. Just a few days later our plans were scuppered by the Covid Rule of Six - we no longer needed the box. Without even asking, Epic said they would cancel our order and refund our deposit. So nice to deal with decent, fair-minded people.

S.

Very helpful and friendly. Had a number plate made then went back for some very small bulbs. Which they had in stock. Would definitely recommend.

J. B.

Have to give five stars to this team. Sam and the team are absolutely world Class. Knowledgeable. Helpful. Friendly. Accommodating. I went to get a light Brake bulb. They offered to fit it while I wait. Other times the same has happened for a pair of wiper blades and also number plates. I would recommend this establishment to anyone. Well done Sam.

C. W.

Very helpful but could not help me but did try

V. R.

I reached out to this company for a number plate. They asked me to come to their shop and the number plate was made and fixed within 40 minutes. I was helped by Matt who did a brilliant job and made sure it was done to perfection. Thank you. Will definitely visit again.

D. S.

I required a roof box and didn’t know where to start but Dean of Epic Accessories was absolutely brilliant in not only helping me understand what kit I needed but also in sourcing all the component parts. So just to be clear, if you are buying from scratch, you will more than likely require the following: a fitting kit (a/k/a footpack), roof rails and a roof box all compatible with each other and your vehicle likewise. He spent an awful lot of his time communicating with me just to make sure I understood what was required and that I got what I needed. Terrific service. Highly recommended.

p. p.

Visited today to have new number plates made and fitted. Charlie dealt with me. 15 minutes and all done. Fantastic ,friendly service. Excellent all round.

A. C.

Needed battery changed. Helpful staff checked first to see if it's alternator or the battery, diagnosed battery as on it's last legs. Changed and fitted new one in a jiffy. More competitive than Halfords.

M. D.

Thule Roof Bars - Thanks Dean! So this is my 3rd time using Epic......and yes they are Epic!! Needed some expert guidance on roof bars being moved from one vehicle to another. Even during the pressures of Covid-19 Dean was an absolutely fantastic demonstration of customer service. Dean responded quickly and helped me find ways to remotely get the info I needed, and in terms I could understand!! Thank you so much, if anyone is looking for trusted help don't hesitate to contact these guys 👍👍

H. K.

Had a detachable tow bar fitted by these guys. Can't fault them. They know their stuff and prices seem reasonable. Not a big fan of tow bars but they did a fantastic job, cant tell one is fitted. Would recommend them.

J. S.

Absolutely outstanding knowledge and customer service. I had been to another leading car and bike accessory shop and they made a complete mess fitting roof bars, the staff at Epic had to completely undo all of the bad work they had caused and did this with precision and excellence. Matt has especially earned my respect. Thank you for saving the day guys :)

C. L.

Great shop! Had specific questions around what roof bars and box to get and was dealt with brilliantly and bought the perfect kit that was needed.

R. B.

I have now used Epic a few times for a variety of items. I recently had a issue with a tracker that had been fitted to my car around 18 months ago. Despite Epic no longer dealing with manufacturer they were still extremely helpful. I took my vehicle over to them and they sorted it with no hassle to me at all. Great service and easy to deal with. Nothing too much trouble. I would have no hesitation in recommending Epic Accessories to anyone. Thank you for all your help!

P. H.

Great service, great product Knowledge and no pressure sales.Purchased a set of bicycle roof bars.Also they recognised my forces discount card.Thanks Excellent service.

S. D.

Excellent service and extremely neat work on installation, tow bar fitted. I would absolutely recommend these guys without hesitation and that’s without mentioning their solid guarantees behind their work. More than pleased with detachable bar and would not know it was there. Thank you.

N. V.

The Customer service I received from Dean was excellent. Had an issue with my Roofbox which was dealt with quickly and efficiently. Impeccable and professional service.

L. C.

I don't usually write reviews but I cannot fault the fantastic customer service from all the friendly professional staff at Epic with help and advice for the various items I have bought over the last 6 months and who have gone the extra mile to get hold of an item to replace a faulty one (manufacturing fault). I would give them higher stars if I could.

R. J.

Fantastic service! I ordered a room box and bars and then my car had to go into the garage and I didn’t realise that I needed different size bars to go onto a different car (which I hadn’t ordered) so didn’t think I could go on holiday.. service was brilliant and they fitted a new set of roof bars, which they let me hire very last minute so I could go away! Very impressed..

K. J.

Every member of the staff are friendly, knowledgeable and want to find what is most suitable for your needs. As mechanics, they have my absolute confidence - in ways main dealers have not for years. As auto accessories sellers, they are all highly recommended for advice and guidance as to what I need. I have a particularly specialists car. Other mechanics have not know how to service or repair my car. Epic are experts in what they do. I can't recommend this lot highly enough.

S. ..

Came in the store as my right indicator/bulb had gone. Was dealt with professionally by a staff member Dean and my vehicle was dealt with promptly. Highly recommend this place as the service and staff give very good customer service.

S. M.

My wing mirror glass fell out and the panel on the side of my car was coming off they got me in same day and fixed both very quickly and cheaply friendly and efficient

R. T.

Have used Epic several time’s in the past with roof boxes, roof bars and also more recently bike rack and tow bar enquiries. Staff are fantastic, so knowledgable and helpful. Really impressed with the service I get when I enter the shop and always pleased with the advice they give me. The prices are good and having shopped around other locals Leicester dealers/garages in the past I would always come back to Epic. Outstanding team that delivery quality work.

S.

Certainly lived up to their name, epic service!Would definitely recommend. Friendly, knowledge staff and very helpful. Needed a new battery. They had one in stock and had it fitted in no time! Very happy customer 😊

K. D.

Absolutely outstanding level of service. We somehow managed to lose the keys to our Thule roof box. Extremely helpful and friendly. Very quickly sorted it out. Highly recommended.

g. s.

Hi, I’ve visited Epic a few times over the years, and they have never let me down. The staff are very helpful and will go outside to look at the issue with the car and try to resolve immediately. They have saved me both time and money.

K. R.

I was recommended to go to Epic Accessories after Halfords were unable to change a light bulb for me in a Honda accord. Epic were efficient and good value for money. I have since been back to have some Thule roof bars fitted. Dean, provided great advice along with a 'no hard sell' attitude. Great service, very highly recommended and no doubt I will be back in the future.

M.

Excellent customer service. I dropped by recently without an appointment as the car was making a noise on the way to Leicester, and I dropped in as I've been there for advice before. Paul was so helpful trying to help me diagnose the problem. Such customer-centred care is rare to find these days.

H. P.

I was after a Thule roofbox at a great price and at short notice.Having rung a few outlets found online,I stumbled across Epic Accessories who had exactly what I wanted and at a good price. A quick phone call and one was put aside for me without leaving a deposit.As I was a good distance away and didn't know when I could get there,that was a nice gesture. Upon arrival,I was given some great advice and because the roof bars that I had were too short,a fix was found at a great price,as well as a spare key.Thankyou! My bars and box was fitted while I waited by Matt who was really friendly and talked me through the process.Top work! All in all,a fantastic business that puts the customer first.Highly recommended.

M. B.

New Thule Roof Box supplied and fitted today. Very impressed by the service and attention to detail from Dean at Epic Accessories. Nothing was too much trouble and I would highly recommend.

J. R.

A great shop with a knowledgeable team. I needed a specific wheel locking nut to help change my tyres and couldn't find anywhere that sold one or knew what I needed. I spoke to the guys at Epic who instantly understood my need and found the perfect part. Thanks guys!

M. R.

They have a great variety of accessories, small parts (pipes, clips etc) and anything you might need for maintenance or cleaning. If they don't have what you need they'll happily order it in for you too.

G. S.

Called in for coolant and had a chat, found the staff really friendly and helpful, got exactly what I needed. Please be sure to use them. We must support our local businesses.

J. A.

Spend alot of time in and out of Epic, for car cleaning bits, bulbs, new number plates the list goes on. They are always really helpful, friendly and willing to go the extra mile to help out. I had a indicator issue on my audi a6, which kept blowing bulbs. I was looking at spending a fortune having a new wiring loom fitted to the car. One of the guys from epic came out to take a look, after I had been in for my 4th indicator bulb in about a week. He found the problem, rewired my indicator cluster and fixed the problem for £20 and all while I waited, fanatic service. I cannot recommend this shop enough to my friends and family.

A. B.

This shop local to where I live in Oadby is always my first port of call for any car and cycling accessories - I don't know anywhere else in Leicester where you'd find the combination of expert personal service and extensive range of well priced accessories. Thanks for supplying and fitting my replacement car battery today at 10 minutes notice. Epic!

S. B.

Fantastic service, drove from Birmingham as we had been let down, Dean was very helpful & couldn't do enough to help, roof bars fitted in 30 minutes! Will definitely use again in the future!

N. A.

I went in about a problem with fitting a normal car stereo into a ford escort (the space is too big and the cables are different). Within a few minutes the guy behind the counter had solved all of my problems even down to an aerial compatibility issue. He also offered advice on the best car stereo to buy based on quality and value for money. All in all amazing service and I would recommend them to anyone.

C. B.

Great place. The people are lovely and they look after all of our cars and have done so for years. It is great to have a garage that you have complete trust in. Highly recommended!!

S. N.

This company was able to supply the correct parts the next day where four other companies either misidentified the part, or were unable to supply. They went above and beyond with providing installation guidance. Thank you so much!

T. L.

Great products, great staff. Have been going too epic for more then five years now and the staff are always been happy to help. If you live in Leicester and you need some car supplies, then there isn’t a better place. If you ever find your self going to halfrauds turn around and go to epic. (Regarding Tigers eye review of smart wax products) I have won show and shine car shows useing those products and I would say your out come can only be put down to misuse.

H. D.

Absolutely fantastic people. Nothing was too much trouble. Bought roof box and bars from them. cheaper than halfords and free fitting. not only that, when I realised I could only just afford the combination I needed, they sold me a set of second hand mint condition roof bars to help keep the price down. Very professional and helpful people. If you need a roof box, I wouldn't go anywhere else

M. K.

Fantastic local company who couldn’t be more helpful or knowledgeable about roof racks/boxes…don’t waste your time with anyone else!

P. S.

This is without doubt the best independent motor factors within leicester . Placed a huge order and paid online . At the time promised my order was ready without any physical contact and social distancing respected . Thank you

J. W.

Excellent service, they go beyond the call of duty everytime. Excellent knowledge of the products and fitment. We always use them for our roof rack and roof box installations.

K. H.

Went here for a new steering wheel lock and accessories after picking new car up, what a pleasure to be using them.wish more companies where like this company.thank you for your help, Please go and visit very helpful staff.

S. M.

Well stocked and well informed. If they don't have it, they probably can get it. Simply Moving use them for many accessories.

A. H.

Great service. Went above and beyond to make sure my roof bars and box were fitted correctly after Halfords had made a complete mess of it. Highly recommended 👍

j. p.

Nipped in to pick up a roof rack fitting kit as Halfords had managed to forget it when I bought the rack. The guys in the shop quickly worked out the kit Halfords supplied was for the wrong car. They found the correct kit for me and assembled it for free and knocked 25% off the price. They couldn't have given better service and was cheaper than halfords even before the discount. Thanks

M. L.

Excellent customer service Very friendly staff Good range of products Highly recommend EPIC suits your business name Many thanks to Dean & the team 👌👌👌

G. E.

Very helpful staff.

A. K.

Good shop has good prices. I highly recommend this shop for anyone who has a car or a bike. Their shop can repair your car and they got a lot of different items in their little shop and that really helps.

A. J.

Good customer service popped in to have a break light bulb fitted friendly staff and good value for money

G. W.

As a driving instructor I need to be on the road most of the time. If anything goes wrong Epic is the place I always head for. Their service second to none and nothing is too much trouble. A professional team with friendly service, what more could you ask for! Thank you Gary Warrington G C Driving School Mowsley Leicestershire

M. D.

Fitted a removable tow bar to our car first class job. They are very helpful and friendly highly recommended

L. M.

Thanks guys, the service was second to none very highly recommended will definitely use again. Thanks again guys you're all amazing

n. r.

Very helpful and knowledgeable staff did a great job of my speaker upgrade 👍

D. J.

Superb independent motoring shop.Had a few accessories from them over the years and have found their items of better quality than Halfords.Would rather 50 Epic shops than one Halfords!

S. T.

Fantastic service, recommend to anyone. Can’t fault fitting for dashcam’s Purchased a roof box a year ago and fitting was really professional.

l. g.

purchased my Thule wing bars from here and will be returning to purchase a Thule cycle carrier soon, there customer service is second to none, they really engage with the customer and not pushy with the sales

T. S.

Have used epic for the past four years.Excellent and friendly service with very good workmanship

M. v. K.

Can't rate this shop highly enough - friendly, knowledgable and a genuinely nice bunch of people. Nothing is ever too much trouble for them!

R. S.

Great place to find that niche thing for you motor vehicle. I've hired a roof Box for holiday, price good, but deposit a bit high.

D. V.

I needed a Number Plate and was given a quick and reliable service on the same day, the staff were really friendly too.

S. C.

Absolutely astounding service!! Spent time trying to help me find piping that worked for me while I tried to bodge a job on the side of the road!!

P. B. T.

Does what is says on the tin!!! These guys are EPIC. Nothing is too much trouble for them. Use them for all my motor requirements. Would recommend and do, to all. Cheers Guys.

I. S.

Very accommodating, know what they are doing, great service. Not cheapest but overall you get top value for your money

P. W.

Excellent service from Paul, Sam and the rest of the team.

M. C.

Helpful staff following social distance rules. Very satisfied with my visit

P. C.

Friendly and knowledgeable service. I ordered my number plates from clickandcollectNumberplates.co.uk and they where ready in an hour.

J. K.

Excellent customer service. Even collected me car as isolation in progress.

B. J.

Very helpful windscreen wiper blade fitted quickly and handled efficiently

D. O.

I can't recommend Epic enough. Friendly, helpful, and efficient. Great service and great value!

Z. M.

Excellent customer service and advice. Staff are friendly and accommodating.

j. w.

Great staff,really know their stuff 👍

R. H.

They had the unusual parts I needed plus plenty of other useful items.

S. R. S.

Also a good motoring store you can get anything for your car there, and very obliging people. A family run business.

R. L.

Lovely shop, good old fashioned customer service that is fantastic .. very helpful.

N. C.

Replace my car headlight bulb no fuss, very good service

D. R.

Fantastic range of car accessories, friendly d knowledgeable staff, good prices!

L. P.

Great customer service!great products on the best prices

S. R.

A good service and very helpful I will go again

c. m.

Very professional and obliging a very good service.

M. R.

Friendly and helpful staff. Fitting service is also available for items bought from there.

R. C.

Always happy to help! Great customer service. Thank you!

S. P.

Love this place - they're always so helpful!

t. m. E.

The best for motor spares so knowledgeable and keen prices

D. C.

Used these guys for years and they know there stuff. Service is always top notch

D.

Nice place friendly staff and they take card what else do you need

p.

Great were very helpful and helped me out was a good price too many thanks

P. H.

Simply great service. They bend over backwards to help.

S. P. L.

Great service, knowledgeable staff and competitive pricing

P. C.

Amazing staff good service recommend it to anybody

J. S.

Most helpful car people i have come across

J. B.

Fab shop. Always charming and v helpful staff

J. C.

would like to thank sam paul and team at epic u was wonderful when u helped me out

I. S.

Very good customer service. Thanks

L. O.

Always friendly, never left empty handed.

P. H.

Very knowledgeable and helpful people

M. B.

Really helpful staff and had just what I was after...

A. L.

Excellent service, honest and reliable staff.

C. W.

Brilliant friendly helpful service as always!😊

a. p.

Very helpful would recommend

k. k.

Full of everything you didn’t know you needed yet 🤣👌🏼

R. P.

Every car needs at great prices

S. S.

Excellent service As usual

M. A.

Excellent price matching and service

w. c.

v helpful staff and got what i needed

R. H.

Excellent service, polite and knowledgeable

I. F.

Nice people. Epic accesories

d. l.

great service today thank you

S. C.

Friendly good selection of products

R. P.

Excellent service from lovely people

c. t.

Great service, great knowledge.

P. R.

Superb as usual 👌👏👍

J. W.

Best prices around👍

c. t.

Great service, great knowledge.

S. C.

Friendly good selection of products

P. F.

Very very helpful people

a. f.

All I can say is brill :)

M. V.

First class service

A. M.

Truly brilliant service.

D. C.

Used these guys for years and they know there stuff. Service is always top notch

M. W.

Very good service

J. I.

Very helpful staff

J. I.

Very helpful staff

M. W.

Very good service

a. h.

Brilliant service

J. C.

Awesome place

ت. ع. خ.

(Translated) Service, respect, literature, accuracy (Original) خدمة ، احترام ، ادب، دقة

A. F.

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m. r.

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M. M.

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