Reviews of Norton Way Škoda. (Auto Repair Shop) in London (London).

Norton Way Škoda

48 Reviews

44 Comments

Auto repair shop

Car repair and maintenance

60-62 West Hill, London SW18 5HT, United Kingdom

Description

Information of Norton Way Škoda, Auto repair shop in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Norton Way Škoda

Popular times

Sunday

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Reviews of Norton Way Škoda

H. T.

I've been coming to this garage for MOTs and check ups for years now. The guys there are always really friendly, professional and respectful. I've just had my MOT done and they actually took the time to clean my car inside and out, which was not asked for but a really lovely surprise! Thanks a million to you all there, and see you the next time!

R. B.

I have used this establishment for a good many years. I have always found their services to be of the very highest quality standards and I would have no doubts about recommending them

T. Z.

They're top class ppl. They just give you all the information you wanted. They are not even pushy for persuading to buy....happy to help people.

N. F.

Very pleased with the service I received. Ordered a part for my car, it came in, they arranged for painting and also fitted it for me when I went to collect it. Nice friendly staff who kept me advised at all times.

O. O.

Been coming here for four years with my Skoda and have been super impressed with the service here. Friendly, with clear communication and expectation setting, and very trustworthy. I'd even consider my next car based on being able to get it serviced here. Highly recommended.

R. H.

Excellent service from Geanina who set out to find me the exact used car that I was looking for and from Angel who went through new features and got me set up when I picked the new Karoq up. Very happy with my purchase and the overall service from Norton Way Skoda.

R. S. -. G.

It's hard to put my finger on it but they're....just ok. I've taken my car in for various services and minor issues and there's always something not quite right. They say they'll call back at 2 but I end up having to call back at 4 and 4:15 to get an update. There's something a bit dodgy, price-wise, about the quote for new tyres. I had to take my car back three times for a light that kept coming on on the dashboard - hilariously the service guy just said all I needed to do was reset it and that would fix the problem! Sort of passive-aggressive customer service. Overall, like I say, just a C- grade. Typical motor trade attitudes. It's not *quite* bad enough that I'd drive the extra 30 mins to another Skoda service place so I keep going back. Presumably they survive because there's not much competition.

L. R.

This is my first car in UK and I have had a brilliant customer service experience from everyone I have dealt with this week. My car (Skoda Fabia) was collected (I recently broke my arm but this was offered regardless) I was sent a message with a video link of the health check carried out and my car delivered back before 4pm. I have worked in the motor industry previously for 4 years and the customer experience has improved leaps and bounds! So pleased... Thank you to everyone at Wimbledon Park Honda!

S. M.

Amazing service as part of our Skoda warranty. The car was fixed and ready within 2 hours and it had been cleaned. Could not have asked for more. Five star

A. 1.

I don't normally leave reviews but since I bought my octavia vrs 3 years ago these guys have been superb. Customer service and courtesy calls, updates etc are great, they advise the cheapest option (even though I'm a petrol head and insist on the full works) and they never mind when I pop in to change a fuse or things like that. Very friendly garage and one of few I trust.

C. E.

1st annual service for my Skoda Rapid Spaceback and my first visit to Norton Way Skoda. The customer service was friendly and helpful, and also offered a complimentary car pick-up/drop-off from home for next time. The oil and filter were changed. The service was carried out promptly and the car was ready by 3pm as requested.

S. S.

I just wanted to recognise the great service I had from Barry and his team dealing with an annoying warranty issue that arose on my 15 month old Skoda Superb estate yesterday. They undertook the investigation of an apparently small issue (headlamp washer stalk remained in out position) and had to take the wing off to correct it. All done with no fuss and vehicle returned (washed) in good time and with a fulsome explanation by Barry of the issue. This is the third time since I bought the car (brilliant model!) that I have had excellent service responses from the Skoda side of the team at Norton Way in Wandsworth. Many thanks. SS

J. &. M. F.

Friendly and efficient experience taking our Skoda Yeti for its second annual service & MOT. Delighted to be offered a courtesy car (a Honda Jazz) for the day and even more pleased to get the call to collect the car earlier than expected and the whole thing cost less than last year. Nice extra touch was the link to a video of the under-car inspection. Well done Domenik and everyone else at Norton Way Skoda/Wimbledon Park Honda

A. G.

Good team and service. Decent communication too during the service process when the car needed some extra work.

R. B.

Such a friendly place to go for anything Skoda, even though it's now Honda. Good value, MOT while you wait, and never out to fleece you for unnecessary extras. Been back for over 10 years - tells you a story I think

P. W.

Took the car in for its annual service and the customer service was great. The only quibble i have is the charge for the top up of the screen wash seamed a bit excessive.

I. E.

Always very helpful with my Honda

u. g.

Very reliable and professional customer service great team recommend all day to my friends Barry is very knowledgable person well done to wph

R. M.

This is the third annual visit for my Skoda Superb - service was excellent again.

K. P.

Very Good service

D. G.

Good dealer listened to what I wanted and sourced the right car for me

J. S.

Barry was fantastic

M. M.

Professional and friendly service.

M. B.

Always excellent customer service

P. D.

Perfect service

E. P.

Very well

A. S.

Fully stocked dealership

v. c.

Very nice service.....

P. G.

Honest service.

A. R.

No comment

R. K.

(Translated) True .. I don't know, I just knew it. I didn't bother with the service. (Original) Igazan ..nem tudom,csak arra jartam.Nem eltem a szolgaltatassal.De lattam,hogy automosassal is foglalkoznak.

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