Reviews of AJK Thompson. (Auto Repair Shop) in Newcastle upon Tyne (Tyne and Wear).

AJK Thompson

134 Reviews

103 Comments

Auto repair shop

Auto repair shop

King Street Garage, 14 King St, Seahouses NE68 7XP, United Kingdom

Description

Information of AJK Thompson, Auto repair shop in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of AJK Thompson

Reviews of AJK Thompson

B. G.

AJK was contracted for me via Mercedes/RAC and Chris M came promptly when he got the job. Being stranded by the A1 in -2 was a very stressful situation but Chris was incredibly nice and made us feel at ease and was brilliant to chat to on the long way back home. He sorted everything out and genuinely couldn’t have provided better service. Thanks

t. b.

j. u.

J. P.

J. H.

Dean was an absolute star in getting us back on the road. He went above and beyond our expectations by giving us helpful advice and suggestions to resolve our problem as soon as possible. He even recommended a place for us to stay while our campervan was out of action and kept our spirits up with his cheeky and cheerful demeanor.

S. C.

Got recovered by AJK Thompson after a breakdown, when my insurer told me which company was recovering me I was pleased having had dealings with them some years previously, they were punctual, very friendly and helpful and looked after my motorbike like it was their own.

P. R.

What a gentleman he was my seat breakdown service today. Arrived asap sorted car even made sure it drives ok by following me 10 miles absolutely top class service many thanks !!!

D. M.

Chris snd his staff are absolutely amazing. Called in on the off chance and my tyers got sorted by the pros. Would highly recommend Chris, his staff and the garage staff Thanks Devi

T. N.

The Engineer Dean, who came to recover the vehicle was an absolute hero, he was very knowledgable and provided excellent advice and service. He went above and beyond and even called me after he left to provide additional advice and to make sure we were all sorted.

C. R.

We’ve been using Thompson’s for the last 12 years for all of our vehicles. Wouldn’t go anywhere else, they’re reliable, really helpful and always available in an emergency. Thank you Stephen, Chris and the rest of the team, highly recommended.

s. p.

Bit of a delayed review but Ian came to our rescue when our old campervan gave up on us during a weekend away. He found the issue and sorted it, then followed us to the local garage to make sure we got there safely. He even rang that evening to make sure we'd got to our campsite! Great service!

R. C.

Came to collect us for Green Flag, lad who attended tried his best to fix roadside, took me where I needed to go, liaised with mechanic at garage he dropped us at and even pushed it in to the workshop for us. Really nice guy and great service.

D.

Chris and all staff from this garage are AMAZING. My car had broken down at my caravan and Chris went round, sorted the problem and it’s ready to use when I return to Seahouses. The service that I have received has been above and beyond any other garage that I’ve been to. The staff in the shop are always polite, friendly and always helpful. Can’t thank you all enough.

A. P.

Fitted in a tyre replacement at short notice. Friendly service, thanks for your help

O.

What can I say but brilliant! Broke down on holiday Cubby the breakdown guy came out really quickly was really helpful got our car back to their garage in Seahouses and within two days had us back on the road. Everyone was really helpful and very kind. Best garage I’ve ever been to can’t thank them enough

S. T.

We were on holiday and the car developed a "clunk" the day before our 5 hour drive home. All garages in the area were busy and not able to even look at the car apart from AJKT who offered to look and diagnose but with regret could not fix (they were busy too). They saw, they sorted and they reassured (many thanks for Chris).

C. W.

We were on our way up to Scotland for our first trip away in our little Campervan. But we ended up stranded at the side of the A1, with little hope for a much-needed break. An AJK Thompson truck passed us prior to the actual call-out, and pulled us around the corner (so we weren't on the main road!), and gave us some advice on potential options for when we did get our call-out. This was so so helpful, and unexpected. It turned out the another AJK Thompson driver was actually called out for us (by the AA), and this driver was also extremely helpful. We needed a clutch replacement, so it wasn't going to be a quick fix. We left the camper by the A1 and carried on up to Scotland (via Mum's vehicle) in the hope that we could at least have a few days away to relax. We didn't hold out much hope for the quick return of the camper. However, AJK Thompson managed to fix everything within the week, so we were able to have a few days at the end of the week, and take the camper home. We were so so pleased and grateful with how quick and helpful everyone that worked on this had been. The drivers were incredibly friendly, knowledgeable and helpful and the mechanics clearly worked very quickly to ensure we could take our camper back home in time.

L. M.

I have used this garage many times for servicing, mot’s and various car maintenance - ALWAYS friendly, knowledgeable and reasonably priced, but more than that they always go the extra mile to be super helpful. 100% trustworthy and genuine. Very lucky to have them locally.

D. S.

Drove up on vacation and had our car brakes start to grind on us, pretty obvious that we need them changing, so I walked up and had a quick chat to the guy in the office. Friendly chap said it wouldn’t be a problem to switch out the discs and pads and would probably take them a couple of hours. True to their word, the work was completed and they didn’t overcharge me for the work either. If you need work doing on your vehicle, would certainly recommend giving them a try

E. B.

I had the pleasure of Dean coming to my rescue when I had an engine issue. He was amazing, so helpful, friendly, professional and fixed our engine issue at the roadside. Can’t recommend enough. Dean you’re a hero!!

D. H.

On a Spring break far, far from home when a couple of warning lights had come on during a long journey, the team looked at the car's computer, waved a magic wand and everything was great thereafter. All this done a couple of hours after they saw us for the first time. Good humour too! Great.

L. H.

Not all hero's wear capes. Most wear reflective jackets LOL! I'm unsure of his name, but the driver of the IVECO Daily recovery vehicle, basically single handedly unblocked the A697. Him and his war wounded vehicle, cleared the tree off the road. After the local mountain rescue team, literally came across us all..., before any of us started to clear the road..., They approached. Waited a couple of minutes, scratching their heads. Then mounted the marshland in their Land Rover Defender, and drove off! So the hero in the IVECO Daily, got to work, to pull the tree off the road. I was the light man. The Royal Mail HGV driver was......, Anyway. It's not about who did what to who, or who did something to help.... 🥴🥴 But bear in mind. The wind was hitting us at roughly 97 - 100 MPH! It was genuinely dangerous. But the job got done. Thank you so much for clearing the road man. I, at least, I'm very grateful. What a legend!

G. M.

Late in the afternoon I turned up at with a puncture from a nail left no doubt by a careless builder on the pier. AJKT said they were very busy and said they might not be able to repair the puncture till the next day. I explained that I had to get back to London that evening. In ten minutes the puncture was fixed, my Denovo tyre checked and the repaired tyre and wheel refitted. They carefully checked the wheel nut torque as well. First rate service.

D. T.

We were recovered from Budle to Wetherby yesterday by Dean, very professional, friendly and courteous. Vehicle, caravan and ourselves delivered home safely and efficiently. Extremely clean recovery vehicle and accommodated 4 of us in comfort. These guys certainty went the extra mile for us.

W. E.

We broke down in our motor home. The guy who came out was quickly there to help usand was very reasurring. . They fixed the problem the next day allowing us to go on our holiday. All the mechanics and the reception staff were brilliant and we were so grateful. Thankyou so much.

S. T.

Would just like to say a big thank you to both drivers who relayed my car today from Alnwick castle to Newcastle. Excellent service, sorry I forgot to get your names. Thanks again from the Thompson family. 🙂

C. B.

If you ever lock your keys in your car these are the guys to go to. Stranded on a beach in Berwick they came to our rescue. Big shout out to Ian who managed to grab the keys from inside with effort and skill. Saw us safely on our holiday.

m. L.

Turned up promptly to repair flat tyre. All carried out promptly and to our satisfaction. Hope I don't need you again, but if I ever did I would be more than happy to deal with you. Thank you

j. g.

Often in the convenience part and the staff are usually nice and helpful so thumbs up for A J K😃👍👍👍back here today and there was a bit more choice of things to eat which was nice and the staff are very pleasant even though it's a Monday!!!😊😊😊👍👍👍

S. S.

Fantastic service received today when we had flat tyre on the last day of our holiday. A very quick response and tyre sorted by a very friendly and professional guy . Outstanding !

C. H.

We can not believe the outstanding service we have just received off Brad and AJK Thompson. Car started cutting out and yellow warning light came on so rang AA who sent these professionals out. The coil pack went so Brad towed us to Alnwick fitted us a brand new coil pack and spark plugs and we were ready to go. All within a couple of hours....so pleased AA use these

J. P.

Great service from the team when my motorbike picked up a puncture just south of Alnwick. Chris was on the scene in no time, the bike was very carefully lifted into the back of their purpose built van and I was driven home - a stress free recovery and I’m so grateful. 10/10.

r. f.

The garage replaced a boot lock very quickly and efficiently whilst we were on holiday in Beadnell. Nelly in reception had the foresight to order the part the day before I brought the car in as they were aware we were driving back home in the next 3 days. Really excellent service. Would highly recommend.

J. W.

Broke down on holiday, 😔 rang the AA who sent AJK Thompson's out an AA approved garage. And they were fabulous! Got my car in even though they were really busy and fixed the car the same day! All the staff were very friendly. A real big thanks from me and my wife for not letting this little drama spoil our break 👍

A. F.

Excellent service, I broke down just outside of Seashouse, the recovery guy was, polite and friendly, got my van going again. I then popped into the garage the next week to buy a new battery, and again the service there and in the shop was brilliant, nice and friendly service. Definitely recommend this place

T. H.

Excellent service from start to finish the recovery operative could not have been any more professional, friendly and helpful, attended the breakdown of our van on a Sunday morning within 10 minutes of the original telephone call and organised recovery to our local garage as repair couldn't be undertaken as dealership part required. Many thanks to all of the team at AJK Thompson.

C. R.

5 stars. Quick and easy to get a punctured tyre repaired. Appreciated the speed they got me seen and sorted because was on a holiday with family. Thank you!

P. B.

Exceptional service - I was recently on holiday with the family in Seahouses. My heavily-laden car was grounded on a stupidly steep ramp at our holiday house - damaging an exhaust bracket and making the car horribly noisy to drive. After the bank holiday weekend this garage took in the car and gave it some percussive maintenance with a hammer to get me back on the road - and charged me . . . nothing at all for doing it. Sure, it was a simple fix but they had no need to do this for a visitor on short notice and I certainly didn't expect to have my car fixed for nothing. They just did it to be nice. I never normally post reviews but it would have been criminal of me not to recognise this generous thing to do! Juding from the number of AJK Thompson trucks on the road this seems to be a thriving business and it certainly deserves to succeed. The mechanic I spoke to and the lady in reception were brilliant. Thanks very much, we really appreciated it.

T. S.

I received amazing service this morning from recovery service after my rear tyre went near Alnwick. They arrived within 5 minutes, put car on their trailer, drove me to kwik fit in Berwick to drop my car off for new tyre before taking me to work in Berwick! I am so grateful to you for the excelllent customer service, I think your colleague was called Callum, he deserves recognition & afterwards felt bad for not giving him a tip as he very much deserved it! Thanks again from one very happy customer

r. h.

We came to sea houses Friday with an engine fault. On Monday morning I called into the garage in need of help. Within one day they had it fixed. A very friendly garage, thank you again

M.

Our group of four people had a breakdown with our car in the middle of nowhere and due to some communication problems between ADAC (german automobile association) and the AA we had to wait about 9 hours for recovery of our car. All of us where really, really down with broken nerves after that long time (not many food, drinks, no toilet, it‘s going dark and cold...). But then, they send us Chris („the doctor is here“)! That was the best which could happen on that night. He understands how to get our mood back to smile in a very short time with his cheerful and kind nature. He animates us to sing during the ride and show us some nice points on the road (England/Scotland border point of view for example). We received a very great support and if we should ever get in such trouble again we will ask especially for Chris as the driver! Thanks, Doc with the minions and best wishes from Germany (we had to get back earlier because it was uneconomic to repair the car and we have to scrap it in Edinburgh :-()

G. C.

My sister, brother-in-law and I were travelling to Seahouses for a week's holiday on Sunday 17th September, in a BMW, when a warning light came up on the dashboard and the car lost a bit of power. We arrived in Seahouses, and my sister immediately rang her insurance company, Admiral, as they'd arranged breakdown cover. The lady was very reassuring, and the mechanic from AJK Thompson arrived within about 20 minutes. He soon diagnosed the problem, and said a new part was required which he would get the following day. My brother-in-law took the car to AJK Thompson's garage the following morning, and had a phone call at 12 noon to say the car was ready. He went along, paid a very reasonable amount for the work, and the car was fine for the rest of the holiday, doing about 400 miles. We were all delighted that there was minimal disruption to our holiday, and all the staff at AJK were very polite and efficient. Well done AJK Thompson.

D. O.

Today we had an unfortunate misfueling incident and feel very grateful that AJK Thompson dealt with the Green Flag call out. The service was friendly, they came out to the rural location very promptly and they did a great job. They made what would have been a very stressful experience only moderately stressful and would recommend them to anyone in the local area!

J. R.

Having broken down in our campervan we were assisted by Chris who was bang on time to transport us in the second stage of our journey home. He is efficient and courteous and kept us entertained on our pleasant journey home. Many thanks julie and Steve

L. D.

At the end of a long drive the brakes on our camper started scraping. Rang them at 2. Took it to the garage at 3 and was repaired by 5. Excellent service and completely hassle free. Highly recommended

M. P.

Just had to have police close A1 off so the lovely singing Chris could recover our car, caravan and four dogs from the middle of the of the road at the exit at Chathill. Excellent service even though Chris did call us southerners 🤨. Thank you so much

K. B.

Got recovered by then from Seahouses to Newcastle after calling the AA out. Very professional and courteous

G. L.

Superb service after our tyre problems. Lots of good advice from Dean on our options and then took us speedily to the garage at Alnwick. On the road again fat quicker than we anticipated at the outset of the problem.

A. E.

On holiday but had to do an MOT because we're travelling abroad directly from here and it was going to expire. I didn't realise until it was too late, so couldn't use my local garage (in Sheffield). Found this place on the internet after reading a few reviews for various garages. You know how it is with garages - difficult to know whether they're going to 'find' things wrong that need fixing unless you know them properly. I needn't have worried. They were friendly, helpful, chatty and down to earth. The car failed, but I was aware of the problem (I know my way around the car) and they fixed it the next day. Their charges were reasonable. Honestly, it couldn't have been better. The people nearby are lucky to have this garage as their local one.

H. H.

Excellent. Efficient & friendly recovery service. Helped us with a broken down Citroen (the usual state of being for this particular car) while we were on holiday in Bamburgh. The young man who attended was very friendly and professional.

N. N.

Chris turned up after only 30 mins of requesting a rescue of my stricken Land rover, was unable to fix my wrecked engine but took me home over 100 mls without breaking a sweat. Cheers Chris, a true Knight of the road.

M. T.

Absolutely first class from start to finish.. we are a Greenflag Customer, AJK we contracted to recover our vehicle.. Greenflag can rest assured these guys are fit for purpose in every way. A+++ Thanks for looking after us.

I. W.

AJK recovered my Land Rover from Alnwick to Woodbridge. Very professional guys, good communication throughout, punctual and friendly. Many thanks

J. J.

Very friendly and helpful Garage,Had a problem with my car while on holiday in Seahouses.Emailed in,Got a response in super quick time off the very helpful Nelly,Car booked in and looked at. A highly recommendation from someone who works in the motor trade himself...

V. A.

On Wednesday 13/11/19 I mounted the pavement in Longframlington. Rang RAC who quoted me 3/4 hrs recoveryat 12:15. I got a phone call from Thompson’s saying he would be 10 mins. However RAC had given him wrong info and he drove to Acklington. Chris Arrived at 3pm full of apologies and also explained they had just got the phone call from RAC at 1:25! So Thompson’s we’re prompt once they got the right address and Chris the mechanic was so helpful. Picked up at 3 new tyre on and mobile again by 3pm. Thank you 👍👍👍👍

N. L.

Great service from Ian, plugged my rear tyre on my bike. He was both friendly and professional. Thank you Ian 👍👍👍

C. B.

Car wouldn't start called the AA was told an hour wait. Only took them ten minutes to arrive jump started the car and checked the alternator was charging and was on my way in under 15 minutes from the call.

A. W.

Chris from AJK assisted after a breakdown in early July reported via the AA. He pulled out all the stops including a free place to park the camper, a lift to a local garage on a Sunday and advice on where to eat. I doubt you could find a better service anywhere. 5 star.

A. H.

Got towed home by AJK Thompson on Saturday night after waiting over 4hrs for the RAC to help. Once they finally sent the job to these guys they were here within 20mins and got me home. They also gave me the card of a recommended tyre company who were fantastic. Super helpful service, i wish the RAC had contacted them earlier in the night, but absolutely can't fault AJK Thompson and team for that.

J. L.

Speedy response from my call via the AA. The mechanic Chris was absolutely 1st class. I would recommend this garage and mechanic to anyone in the area who has problems with their vehicle.

T. L.

Great service, at very short notice provided re-assurance that my son and girlfriends car was ok to drive back home, 200 miles away , after a rear end bump. Thanks again.

P. K.

on holiday in beadnell and got a slow puncture at 4.45 pm .... withing 10 mins they had my car in and wore sorting it .... sadly it turned out i needed a new tyre as the side wall had bulged... they had a new one there next morning and fitted by dinner.... fanstastic lads and a fantastic service .. cant recomend them enough for getting us home safe

S. G.

A fantastic petrol station. Friendly staff. Wasn't charged for using my debit card. Beer is cheaper than the co-op down the road.

E. C.

Holidaying in the area. Diagnosed my problem in no time which gave me piece of mind for the drive home. Really nice people aswell, definitely would recommend.

I. J.

Absolutely astounding service from Chris and diagnosed the problem on the car.

a. p.

This place is also a one stop calor shop for the area;not only can you get calor gas propane/butane refills but you can get mobileheaters cookers bbqs patioheaters calor gas fixed home fires blowtorches etc plus the gas tubing/accessories regulators and other calor gas ancilliaries etc that you need. You can also get your calor gas appliances serviced/repaired here as it is a gas safe registered calor servicing agent.

A. C.

All good acted quickly to recovering my vehicle, no complaints.

J. R.

Great service very helpful and accommodating competitive prices highly recommended 👍

S. C.

Superb service and great prices.

R. M.

Outstanding service from the recovery man Dean who came to recover my vehicle after a major breakdown on the side of the motorway. Dean was very professional and helped turned a stressful situation into a managable one. Tops bants too, thank you!!

A. B.

Great response to a breakdown and such a knowledgeable technician that sort our vehicle

l. T.

Brilliant garage - extremely helpful and very reasonably priced. Would definitely recommend.

A. B.

Super friendly, stopped by this morning to use the air pump.

A. T.

Great service from Chris - second time I've had to call him out and he was excellent

T. J.

Could not have been more helpful and pleasant to deal with, I will certainly be confident in using them again.

M. L.

All the staff were very helpful and pleasant during a difficult time when our motorhome broke down.

C. J.

Great little shop really friendly and helpful staff.

K. S.

Excellent service...arrived at my car within 15 minutes and fixed the problem!!!!

T. C.

Great garage, friendly and helpful staff. Superb emergency help.

S. P.

Highly recommend lovely driver very helpful clean wagon

P. W.

I received absolutely top class service from the lads at AJK on a recent trip to Seahouses. They had me back on the road with a new shock absorber within a few hours so I could make my journey South as planned. Thanks To Chris and the team.

J. E.

Thanks for the help with my stranded Audi A1 this morning , much appreciated .

P. C.

Excellent, friendly and helpful service from Chris - thanks

G. R.

Really helpful breakdown service and so helpful following on.

F. S.

Always great service, friendly staff

N. D.

Excellent service, super friendly staff

A. D.

Petrol station and local shop friendly staff

D. D.

Great staff and very convenient.

R. M.

Always a helping hand if needed

S. S.

Fantastic service. ☺

J. P.

Great service friendly guys

J. M.

Feel bad but honestly can’t remember the lads name who came to pick me, my partner and my baby up, hopefully you can fill in the blank for me? 1900hrs 24/07/2022 on the A1. Honestly what a guy this man was, was really helpful and very understanding with the position I was in! Good conversation too witch help distract me on the way back home! Honestly couldn’t have been nicer!

S. A.

Brilliant garage and store

M. S.

Great service and friendly staff

P. M.

Very friendly and helpful

J. A.

Awesome jet wash

V. W.

Friendly helpful staff.

K. W.

Fast and pleasant

W. H.

Fantastic Service.

d. o.

Excellent service

D. J.

Great service

S. P.

Absolutely brilliant service from AJK Thompson tonight, ended up on the A1 with two tyres needing replacing. They showed up so quickly and easily sorted out a solution for us. I didn’t catch the lovely guys name but he was an absolute lifesaver and I can’t thank him enough!

S. A.

I arrived in our Hymer with my wife in a total state of distress...she could smell petrol and knew we were minutes away from bursting into flames...then out walked Chris,..he was like a night in shining armour,explaining it was a diesel engine,so unlikely to happen... he then proceeded to fix the problem,while telling jokes and recounting previous life stories & experiences.He's got a humorous and can do attitude! All the team at AJK T's were great...from Nelly to Chris it was a delightful efficient experience. thanks everyone!..and thanks for the tip on saving fuel in the future...I've shared it!

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