Reviews of Kwik Fit - Newport. (Auto Repair Shop) in Newport (Gwent).

Kwik Fit - Newport

495 Reviews

305 Comments

Auto repair shop

Car inspection station

41 Clarence Pl, Newport NP19 7AB, United Kingdom

Description

Information of Kwik Fit - Newport, Auto repair shop in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Kwik Fit - Newport

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Kwik Fit - Newport

S. A.

I took my car to them and they were very nice. There was a budget. The car needed a caliber. They were very caring. Thank you, friendly staff. 🇬🇧 Aliraqi 🇮🇶📿

S. Y.

The lad who I had serve me was very helpful and polite.A credit to your company

R. R.

A fantastic quick, friendly service that bailed me out of a spot in the blink of an eye! Can't give this branch enough praise!

S. S.

Polite, efficient, delivered on time and phoned without delay when the job was finished. Did everything they said they would do. Will make them my regular from now on

G. P.

I had both my rear tyres replaced today- the service was very slow, as others have stated the staff here just seem to wonder around. We were there for over an hour to have 2 tyres replaced. I was not approached on my arrival- customers should not have to approach staff. As stated above I was having my rear tyres replaced, for some unknown reason the operative attending to my vehicle carried out an inspection on my front tyres- seems I had a clout nail in my front passenger side tyre. The operative took it upon himself to remove the nail- As they Are run flats I respect Kwik Fits policy that they won't repair them- however my local garage will. The operative should not have removed the nail prior to speaking to me, they are less than 1000 miles old and at a cost of circa £200 per tyre I would like to attempt repairing at a fraction of the cost of replacing. I'm now left with an unplugged hole in my tyre- hopefully they're not flat when I get up in the morning!! I will not be using Newport Kwik Fit again.

M. M.

Popped in as I had 2 punctures, they were very busy, but accommodated me and got it done very quick, excellent service👍

K. B.

Incredibly kind staff. I didn't have any money on me when my son pulled my rear view mirror off, but they really kindly fixed it back on for me. Thank you very much.

M. C.

Fantastic service yet again by Martin and the team, i was looked after by Jay during this visit for 2 rear tyres, price was great, service was swift and the booking system has certainly improved wait times. Thank you!

S. L.

Friendly, prompt, honest service

S. F.

Excellent service. Went there this morning without a booking and asked them to check a tyre for me. It was done immediately. All tyres were checked out and I was not charged (as the tyre proved to be ok). The garage was clean and tidy, the staff were great. Recommended.

M. G.

The service I received was top class. Martin was very knowledgeable and helpful.

J. F.

Great customer service from the staff, swiftly repaired my van

S. W.

Pulled up in my car to a huge car parking area parked my car in an area where no cars around me , but was told to move my car by an abrupt member of staff. After eventually parking my car in a space good enough for the member of staff, I was told that my tyre would cost £245.00. So I had the tyre fitted they where quick enough to do it, but after taking my money, and me checking their work, they had left tyre soap all over the front wall of tyre and alloy. Not a hard job to get off I might add. Simple things go a long way. I won't be going back.

T. M.

Really pleased to say Kwik Fit have given me fast and quality service both times I have used them, friendly and helpful, definitely recommend

N. T.

Polite staff, fast service and good value.

A. B.

Quick and efficient service in a Covid-19 secure environment. My only gripe was that I did expect information on the amount of tread remaining on those tyres which I wasn’t replacing.

L. T.

Kwick fit is always awesome. The guys at this place area straight forward, poliet, the place is clean tidy. I'd wish I could employ the team leader boss in my company!! Runs a good ship

P. G.

Cheap MOT at £27. Takes c 45 mins. Needed a tyre to pass. Returned without booking and was seen and car passed in 30mins. Good staff.

p. m.

My other halves tyre valves were snapped off while she was working as a nurse for the nhs. She had them replaced out the goodness of there hearts. Thank you kwik fit.

R. P.

Have motorbility car. Great team always get you in as soon as they can. Sometimes within the hour or appointment within a few hours.

N. G.

I had a tyre repaired here on Friday 04/12/2020 The mechanic Clint was very helpful and friendly he fixed the tyre in a few minutes. Could not fault the service here.

R.

Excellent service, can’t recommend enough. The team really pulled through on multiple occasions when needing quick repairs. Thank you Gents.

C. 4.

Fantastic Service, very helpful went in for a puncture repair and they even rebalanced the tyre and replaced a valve for me

P. N.

Haven't been here for a bit.....top service...Great staff

A. M.

Ordered tyre's and picked a fitting time online. Stress free service. I would use them again.

e. r.

Fantastic quick service, friendly experienced staff, definitely recommend!

R.

Work was done to a good quality. Great communication throughout

M. B. T.

Outstanding efficiency and great customer support. Highly recommended.

j. E.

Wonderful service great manager & staff. I called in to have new number plates fitted on my car. I was so impressed with their service & friendlyness. A huge thank you guys

M. P.

Really helpful staff as I have just had 2 tyres done as I had a puncher and only took half an hour to do them both

T. H.

Very good service thanks

P. S.

Quick efficient service when fitting new front tyres. Decent prices until they offer wheel alignment at a ridiculous price.

s. l.

Courteous and friendly staff

T. O.

Car's exhaust was loose, so took it in for repair. While repairing this, they identified and fixed another issue which stopped a rattling noise while driving - all at no extra cost! The staff were very friendly and helpful, explaining what was wrong and how they fixed it. Fast service, friendly staff, great price. I'm very impressed - would definitely return in future.

J. M.

Had a rattle from the backend, thought it was exhaust rubber bungs, it was the heat sheild plate above the exhaust the rivets had perished and the plate dropped down on the exhaust, made a rattle when turning the engine on/off, total cost to fix was free! Fantastic thanks very much Kwikfit Newport.

r. t.

Excellent service at Kwik Fit Newport Started on time Finished on time Great price Staff polite and efficient Overall 10/10 Well done Kwik Fit Newport Bob

C. G.

Been having loss of pressure on my tyres for a week or two. Went to Kwik Fit . Friendly staff, checked tyres and pumped them up. No charge. Advised how heat affects tyres.

P. M.

Prompt service. Tried to source an exhaust for me, but couldn't find a supplier. Directed me to another company that could manufacture a bespoke exhaust. Very helpful

P. L.

Excellent service and professional staff who kept me informed at every stage-they did the job they were asked to do and much more.I would recommend this branch of Kwikfit and their staff highly.

S. S.

Good helpful garage. The staff are friendly and the service good

C. G.

Very professional, great service, highly recommended...I have used them on several occasions and always found them to be friendly and informative.

M. L.

Excellent service, thorough MOT done 2 new tyres all while we waited,, will definitely be going back there again

D. M.

Great service but let down by poor communication. Didn't call when the job was done and didn't answer the phone. If they'd done that it would be 5 stars.

p. k.

as I haven’t booked any advanced appointment, prompt and friendly service is provided.

G. O.

Your employees are very helpful.

d. w.

On the ball, tyres, tracking, puncture repair done in 40minutes.. 5* service in and out 👍

R. W.

Went in with puncture found us a slot in just 2 hours was professional and polite plenty of parking and Covid rules followed very thoroughly

M. R.

A very good job done. My car has a smoother ride. I had a new catalytic converter and sensor fitted.

M. G.

Excellent, efficient, quick & polite service (as usual) Investigated grinding wheel noise and tightened up loose part free of charge.

m. p.

Booked car in for mot managed to do it the same day, no issues great staff very professional.

H. S.

Great price mot easy to book online and lovely service on the day. Have used this depot many times and am happy to recommend.

L. W.

Service was excellent and car was ready when promised

C. R.

Great selection, helpful staff and a good layout. Can find everything I want here. New digital systems for part finding makes everything a breeze

R. W.

Very good. Turn up. They fix the tyres. You pay and go. Nice and easy

T. G.

Went there today as I had a strange knocking noise, the staff managed to squeeze me in and sorted to out and showed me what the problem was! Super helpful and friendly highly recommend!!

F. W.

Very efficient very polite young men and very quick

N. B.

Excellent quick service. Extremely reasonable tyre price. Couldn't fault my experience

H.

Well set up for COVID protocols and I felt safe. Efficient and polite. Highly recommended.

n. w.

Just went for air con refill the mechanic Martin was amazing he couldn't be more helpful... thankyou would recommend to anyone .... thanks again martin

E. G.

Always go to Kwik fit for tyre's as very good service and never have to wait long when replacing tyre's

S. R.

Very efficient service after an unfortunate tire issue on the M4. Prompt service and polite staff.

p. r.

been a few times excellent service sorted out knee and back problems i recommend them 100%

S. B.

The guys dealt calmly and professionally with our depressed and panicky state! And replaced the M4-punctured tyre as quickly as could be. Too marks.

E. d.

Brilliant lot of guys! fair play got me in ASAP even though I didn't have an appointment

S. J.

Good service. Arranged MOT online, dropped of car and picked it up later in the day. Would recommend.

M. B.

Fantastic service. Another exhaust center advised I needed a full exhaust system. I took the car into Kwik fit to get a price. They checked it over and told me I just needed a back box. Saved me a small fortune. Not only that they finished the work in less than 2hrs. Cannot recommend Kwik Fit enough

R. E.

Always quick to get the work done brilliant service.

A. W.

Staff were brilliant they exceeded my expectations my car was inspected and the problem was resolved I would recommend Kwik fit to anyone

P. W.

You get the job done and are very helpful

B. R.

MOT carried out, I had to change the day with no hassle, polite and professional staff and free coffee while you wait - great.

P. P.

If it's tyres and exhaust or your brakes sorting things this is as good as it gets.... although this branch can be very busy....

J. R.

Staff is friendly and happy to help. Great place for cheap tyres. Xx

S. B.

Had to get my air con regassed today and I now am living in a chilly car again. Prompt service, a very positive experience

R. B.

Bit of a wait but to be fair the young lad who did the tyre was very good and kept me informed all the time

F. D.

What a nice clean and tidy place, very pleased with the service we received, and the manager with the Scottish accent, was a very pleasant person to talk to

M. B.

Very happy with visit. Staff were professional and MOT wa carried out in good time. I would go back.

C. P.

Had a puncture came in 10 mins before they closed. Came in helped me out. Fast friendly service. Thank you.

P. D.

Great service with MOT, will definately use again

L. R.

Sorted out a popped tyre within a few hours!

D. J.

Fantastic lads, very helpful and informative, highly recommend, will use them again! Thank you Kwik Fit

G. S.

Very impressive with quick service regular feedback as work progressed

m. w.

It was good the guys were helpful and explained everything to me

D. P.

Good layout, staff are great

C. H.

They were quick and got it done no problems

N. T.

Had brakes fixed. Job was completed within stated time. Found the staff very helpful

D. E.

Fixed straight away polite and friendly. Definitely go there again.

P. D.

Son's car had Mot here was quick and efficient.

S. M.

Outstanding service from Bryn and the team at Kwikfit Newport! I took my car for a check up and they were great with excellent advice and follow up. A pleasure to deal with, friendly and professional, highly recommend!

V.

It can be really busy in here so wait times are sometimes long, saying that the staff are friendly and and helpful so you can go for a walk to Newport town centre and they will call you when ready.

M. A.

Great service. Friendly, knowledgeable staff.

s. r.

Friendly staff. They were very busy when we visited so took a bit of time but free teas and coffees.

M. H.

Excellent service, friendly and a very Kwik Fit 😀

C. M.

Excellent service from helpful and friendly staff.

C. R.

Great service and great tyres , not much more I can say.

M. H.

Excellent Service. Very professional staff . ⭐⭐⭐⭐⭐

J. B.

A very long wait due to staff shortages. Staff did their best though and were helpful.

M. A.

Great speedy service. MOT guy is very polite too

M. J.

Great service at short notice.

T. R.

Very good customer service; helpful and issues explained well. Will definitely return.

G. J.

Very good service pleasant atmosphere very well run spotless ereas of work and reception.

R. H.

Had MOT done urgently on a Saturday 1st class service would recommend

A. J.

Visited very late on a Saturday afternoon and got first class service

v. m.

Great timing as replaced a Wheel in our disability car

C. S.

Alright staff, never had a problem

G. B.

New battery fitted , 5 minute job , done and dusted , quick and easy.

D. b.

Seen on the day very busy but fitted us in with a nail in tyre

R. S.

Great service and a good price thank you

S. P.

It was an mot I booked a time and I did not have to wait they started on the time that I was given

V.

Great service. Once again proved they are deserved for appreciate.

C. S.

Excellent service. It transpired i had ordered the wrong sized tyres using the website registration number check. They were able to provide me with the correct tyres and arranged a free wheel alignment and insurance on my new tyres.

L. S.

I wish I had gone to the Kwik Fit in Newport since I had my car. They are so amazing and they explain everything so well. As someone completely clueless about cars I felt at ease having the gentlemen at Kwik Fit take a look at my car. Thank you so much!

M. C.

Air con recharged, very quick service, and use on line code to save some penny

H. F.

Very pleased and happy with service provided

R. H.

Great service from the team at Newport Kwik Fit

S. H.

Very efficient service, friendly service, no problems.

A. R.

Great serice , quick and friendly

D.

Friendly helpful staff in a covid safe environment.

S. B.

Great lads .... sorted me out within an hour after a car crash....

S. M.

Went for a battery test and service was quick and easy.

N. M.

Super efficient service, also great customer service

J. M.

excellent service, waiting area with free coffee and wifi

C. G.

My air con was regassed and cooling in less than an hour, all for £60. The main dealer charges £100.

G. H.

Great service but as long as you are prepared to wait

S. C.

Excellent service & advice.

C. D.

Not a particularly warm welcome

G. R.

Usual polite and efficient service from Kwik Fit in Newport.

C. W.

Total professionals, back on the road in no time at all.

J. R.

Great service, very efficient and a free coffee too!! 😀

J. T.

Very good.

c. p.

Very good team effect i use them again

S. D.

Excellent service and free coffee while you wait. 5*

G. P.

Quick and easy to get tyres changed

N. H. M.

Helpful in all areas. Received calls from a certain gentleman who was updating me on the progress of the repairs and advised what should be done to sort out the problem professionally. The repair was done same day within less than three hours. It was great and satisfying. N H

A. M.

Fast service, all checks completed with proof.

O. W.

In & out within 1/2 hour for replacement tyre,just get there early!!!!

T. B.

Great service and friendly people that know there stuff

E. D.

Prompt attention and free coffee while I got some time to read newspaper was good

j. h.

Nice staff 👍 do the job you want

A. O.

Ok

i. t.

Excellent service and experience.

K. D.

great service would use again. very professional

E. C.

Brilliant and quick service

K. H.

They try to sell you tires you don't need

G. W.

Superb service. 5.45pm on a Friday and I picked up a puncture with an hour of my journey left…. I had to pull off the motorway and find a garage. I truly expected that I was too late to get a new tyre and carry on my journey but the staff could see my plight and were just fantastic. They fitted me in just before closing time, fixed the puncture rather than the cost of a new tyre and found a locking wheel nut for me (previous garage forgot to put it back after a service) which they let me keep for good measure. All done in double quick time and for next to nothing. A great bunch of people and I made my appointment in time, thank you all!!

T. W.

Excellent service t great staff.

M. B.

Very happy with service

S. O.

Good place to get your car fixed

J. T.

Extremely efficient. Well done all around.

W. C.

Good, prompt and friendly service. 😎

k. p.

Helpful and friendly staff doing what it says on the tin.

D. J.

Friendly, efficient & competitive. What more could you want?

M. K.

Great prices and staff very helpful

G. L. R.

Quite quick but could smile more!

S. H.

Top Quality service, professional and clean workmanship

p. t.

Arrived at 10am needed four new tryes completed in about an hour was shown wheel balancing on tv and it was explained to me

S. R.

Good for tyre change and quick jobs

L. B.

Very friendly place and all was help ful

R. P.

Super helpful and reasonably priced

L. L.

Excellent service as usual

A. B.

Excellent service and price

N. R.

Coffees free expert help excellent service

T. J.

Extremely helpful from the moment you arrive

A. M. A.

Kwick fit lol

N. H.

Quickest mot I have ever had

A. A.

Friendly, helpful and fast service

H. W.

Thanks Bryn and mechanic who sorted out my tyre apologies I didn’t catch your name . Fantastic service today for a punctured tyre

T. F.

Very busy, but did a professional job

J. L.

Very helpful & friendly.

R. D.

Ran smoothly and well

s. h.

Brilliant amazing staff

S. T.

Super fast service

J. J.

Tracking fixed - very high tech

S. P.

Needs a warmer waiting room

P. C.

Excellent service, excellent people

f. k. w.

Good place good value for money

M. P.

Professional and fast service.

G.

Came here by the off chance as had a flat tyre while in Newport. When arriving I was greeted by Rob who was quick in organising me a new tyre. Luke and Connell changed tyres after doing a thorough check of my vehicle. I was offered a drink and a seat whilst waiting.

A. C.

Excellent service

S. T.

Very good service

J. B.

Good all round service

M. T.

Excellent service today

R. S.

Fab experience !!

H. T.

Service with a smile.

P. D.

Really friendly service

I. A.

All workers friendly. 👍

M. M.

Job done kwik fit

K. W.

Quick convenient expensive

t. S.

Excellent customer service. Checked all tyres, no work required. In and out in no time.

L. M.

good lads really helpful!!!

R. S.

Quick & Friendly service

A. P.

couldn't fault the service

J. E.

Can't fault them!

L. N.

Quick efficient service

K. B.

Great service

N. P.

Really good service

b. c.

5 star service

a. r.

excellent service.

K. B.

A 1

T. O.

Very helpful and professional. 5 stars I would highly recommend them

J. S.

Great service 👍

M. K.

Great service👍

M. C.

Good service

M. D.

Excellent

S. S.

Excellent

N. B.

Really helpful

c. c.

Very good 😁😁😁👍

A. V.

Very good.

J. S.

Really good

N. C.

Fantastic service

K. S.

Damage to the tyre needed an emergency replacement. Called them up and was told to come in straight away. Tyre changed to the same make and model within 30 minutes. Would definitely recommend.

A. J.

Excellent service

M. M.

Great service

A. L.

Quick service

A. K.

Very helpful

e. W.

Good service

R. J.

Granted service

K. W.

Prompt service

B. B.

Good manager

M. F.

N. M.

G.

Great service & prices are good

S. A.

I had a tyre damaged by a massive pothole on New Year's eve, discovered it on the bank Holiday Monday. Called Newport as my nearest, spoke to Martin who was incredibly friendly and helpful. Matched the online price, left the car with them and despite being understaffed by 50%, tyre was charged within the hour. Excellent service, thanks!

G. S.

F. M.

E. A.

B. K.

T. F.

D. W.

Amazing service. Proper Newport, no drama. I went to top up my tryes the other day, ready to drive to the aitport but one of my dust caps had siezed. I swung by Kwik Fit on Clarence Place and the guys there were amazing. Changed the valve (i think), topped up my other tyres, gave me nice new caps and sent me on my way! I'll definitely go back in the future. Highly recommended. Thanks again fellas!!

S. W.

Went in shortly before closing on a Sunday with a damaged tyre. Very helpful young man said he couldn't let me drive off with it and even though they were fully booked found the time to get a new tyre fitted on the spot. Also found the time to check all the sensors and make some helpful suggestions on fixing the DDS which had been playing up for a while.

M. M.

Took my car to have my tyres and headlights checked/changed. Staff were so helpful, polite and very efficient. They provided such an amazing service and the price was great too. I cannot recommend them enough. Thank you Kwik Fit Newport!

N. F.

Phoned up on a Saturday afternoon with an urgent need for two new tyres following a puncture. Despite the team being short staffed the manager agreed to book the car in first thing Sunday morning. The job was completed quickly and efficiently. The team were very professional in their approach and it was good to see them following safety procedures about the workshop. The team were all courteous, polite and clear with all the customers again despite being extremely busy.

K. S. L.

After my initial review, or rating, Mr Rees - Operational Manager - got in touch with me to ask what happened to impact me so negatively. Well, following his polite and compassionate response to my complaint, I need to change my review to 4 stars. The issue which affected me has been completely superceeded by Mr Rees attention to what I had to say. I have used KwikFit Newport before and been very pleased, so I am delighted to be able to amend my review upwards following their follow-up. I can confidently say that KwikFit Newport - especially Mr Rees - was interested in how they can avoid letting customers down in future.

K. B.

Phone and book a slot or just call in for a quote. They will try and accommodate you with your query. Have found them to be very helpful in the past in dealing with repairs and having new tyres fitted.

A. W.

Been here last 3 times. Always recieved great service. Ususlly got a good price online. But this time ATS was cheaper So I rung and they beat ATS by £1.98 Not much. But every bit helps. In total I had 32.00 discount to beat ATS thanks kwik fit newport

L. C.

Rob at the front desk is a hard working, polite and efficient man! He worked his tail off while we were there, answering phones, changing tyres, dealing with customers and orders. He was fab!! A credit to any business.

A. H.

Arranged for 2 x tyres to be replaced, booking slot availability was very good. Staff were spot on and saved me a fortune on a extra tyre. Will be visiting again for future work. Thank-you KF - Newport.

N. D.

Absolutely amazing service from Kwik Fit! Called today as was having issues with my car! Spoke to a lovely man called Rob who calmed me down and told me to bring the car down straight away and he would have a look! Within 20 minutes of calling I got the car down there and he checked it all over for me! Luckily there was nothing wrong and advised what may have happened but he made sure it was safe to drive! Absolute hero!

I. F.

Booked a visit for my car to have two tyres fitted. VRM X60PMF Audi Q5 55 Tfsi e vorsprung competition. Also requested online when paying for the tyres and booking the appointment a battery check a visual check of the brakes along with the common sense free alignment check as new tyres are being bought. Was informed that part of the alignment needed adjustment and was shown to me. Informed that the cars advanced assistance features would need to be checked and possibly adjusted but they were unable to perform this on the day. My point is you know the exact model of the car coming and what has been requested and how this could affect the systems of the car as I was also handed a leaflet on adjusting the system at this service centre. Why then allow the booking for this work on this car when your unable to carry out the possible work nee to correct any errors. Just a pointer for further consideration. Another of note there was a water dispenser for customers but nothing else. I was expecting a drinks machine but sadly no, customers were leaving the centre to get drinks. The staff were polite, there appeared to be very few for the size of the depot and the manager I believe appeared a little stressed but still professional, polite and courteous. Regards Ian Franklin

C. C.

These guys took a lot of care and attention over my wheels, this will be my go to place for tyres from now on, very well done Newport tyres.

b. i.

Great service provided by the team at this specific branch. Booked me in quickly, and repaired a puncture in my tyre very quickly and efficiently. Friendly team. 10/10 recommend.

M. “. I.

Quick, professional and attention to detail! Bryn at the Clarence Place branch of Kwik Fit has kept the launch vehicle for SARA Newport (Gwent’s Lifeboat) ‘on service’ with his mechanical witchcraft! Huge thanks for a great job well done, cheers !

M. S.

Spot on service and great staff. Out of courtesy they fixed an issue with my car after another garage misdiagnosed the issue. Thanks for the good work

C. C.

Tyre went completely flat and I was unable to drive it get repaired or get tyre off to take the tyre on its own. Called into kwick for as it was just around the corner from where I was and they were really helpful especially Tristan, he brought tools to the car took tyre off and replaced it for me. Was a very reasonable price, professional and friendly service.

A. W.

Bank Holiday and appointment booked for same day. Can't ask for more than that

I. B.

Excellent service received yesterday from Kwik Fit at Clarence Place, Newport. Booked our car in for an MOT at 9am. The branch was open at 8.15am meaning that we could drop the car off and still get to work on time. Once the test was complete the tester phoned and left a voice message to say that the car passed the test and was ready for collection. Friendly, polite and helpful staff. Would recommend.

J. J.

Very friendly and accommodating staff. Seen the same day for an air con recharge, at a competitive price. I have heard negative things about Kwikfit (high prices), but on this experience, I will be investigating again!

D. D.

Took my driving instructor car in today to get my tyres and brakes checked as I took the car to another branch(Caerphilly) and they said it was all fine but the brakes were actually grinding and making a squeaky noise, Bryn put the car on the ramps and soon as he took the wheels off he found that there was no brake pads left and that they needed to be replaced as it was very dangerous. Robert checked over my tyres and I had to get a puncture repaired. Even though Caerphilly branch didn't want to repair it. Amazing service and very efficient will definitely recommend to use the Newport branch.

J.

Just had a blow out on the motorway, needed a new tyre quickly to get back home. Called Kwik fit in Newport. Amazing customer service from Martin!! & quality work by Carl, i was back on the road in less than an hour, highly recommend

D. G.

I picked a Mercedes up from Manchester and the wheel alignment was out with the steering whelel. I rang them and spoke to a very pleasant man Called Martin. I took it straight down and sorted it immediately. I then took it back a month later to check all was still level, and they could not have helped anymore. Thanks Rob and Martin. It’s good to have confidence in fitters and mechanics. Can’t fault them all .

I. G.

man's who working there know what they do and have gold hands. Every year do mot test,now first time use service as well. Absolute brilliant,good price, fast find part and fast fix. Definitely recommend ,the best team.

L. M. S.

Really helpful service, looked at my tyre and repaired it straight away

S. G.

Fantastic service and willing to go the extra mile to help. Went in for a air con check up, the kwik fit bloke, very tall with tattoos on his arms, was very helpful and explained what would need doing. He also checked my exhausted as it was rattling and tightened it all up for me. Would defo go back again. Didn’t feel like I was being ripped off for unnecessary things I didn’t need as I have with other car places.

P. C.

Quality Hankook tyres at a very good price.

w.

Good quick service, I just wish the alignment qasn't so over priced. Offered discount to £85 from £140, but seriously I don't see why I am paying that amount for 5 mins adjustment.

c. M.

Amazing service and unbelievably helpful staff. I Drove over a nail and luckily the Kwik fit garage was nearby. Unfortunately the only tyre they had to replace it was £180 but to my amazement they where able to repair the puncture!! I turned up with no prior booking and I was heading home safe within the hour incredible service, can’t recommend them highly enough

A. H.

Concerned about my tyre pressures as my vehicle was pulling to one side. Mike carried out a quick inspection while he was very busy and suggested a revisit and replaced three number tyres. As I travel on the motorway on a daily basis, I feel very confident after leaving this brance, that my vehicle is safe and compliant to the standards. Can not thank the team enough, for there professionalism and support. Kind regards Ajaz

J. B.

Best place to get work done on motor good clean service

G. B.

Excellent team. Repaired a puncture for me 5 minutes before closing. They couldn't be more helpful. Credit to the 2 lads there for saving my day!!

l. p.

Great service. Managed to get my flat tyre repaired last thing on Sunday in under 1/2 hr. Thanks guys 👍

A. D.

Called in with an issue as a result of fitting at another branch. The manager solved the problem very quickly and had me on my way. Top customer service

A. E.

Great service, phoned and booked in within minutes. Full alignment completed and fully explained, couldn't ask for more

A. s.

The Guy I dealt with here was great. Really helpful and went above and beyond. Sure his name was Bryn, but top mechanic regardless.

c. w.

As a company car driver I have to use the National tyre companies where I prefer local independent companies. However the Team at Newport were outstanding getting me quickly without fuss. Replaced 3 tyres fixed 1 puncher. Then did the wheel alignment without me having to ask them to do it. They listened to my requirements as my car carries lots of weight and measured my car un weighted and weighted to get the best results for me. Very polite humorous with good customer interaction.

K. C.

Should be called Really Kwik Fit. They said it would take 45 minutes, but it was done in 25 minutes. They are handling new regulations really well. The staff are Professional and well mannered staff. Easy to get to from the M4. No problems.

N. H.

I was looking for a new battery quickly as mine failed overnight. Used Kwik Fit online - Found my battery very easily , ordered and paid online ,had a fitting slot within 1hr. Very impressed with the service and fitting was just as quick .Will recommend Kwik Fit

V. S.

Amazing service from the guys at Kwik Fit today! So helpful, really friendly and professional.

D. M.

Whilst travelling from Salisbury to Cardiff I got a puncture on the M4 and after trying 3 different garages; Bryn and his team managed to fit me in between customer bookings. They fitted 2 new tyres so I could continue on my journey to Cardiff. This also saved me a night's stay in a hotel in Newport and an extra day's hire on the equipment I was returning to Cardiff. Thanks Byrn

J. B.

Really good service. I'd pre-booked for tyre replacements, but there were problems with the locking nuts; the manager ordered-in new parts, got them delivered, and sorted everything out while I waited. Also he took the time to show me the parts and explain the problem. Highly recommend this place.

J.

Great service at this place. Explained I was in a rush and they put three people to quickly change my tyres and do an alignment. Can't fault them at all, friendly guys.

G. L.

Safe now I had new brakes and tyres

d. t.

Just had my Mitsubishi outlander tyres replaced, what a great professional company with very friendly and helpful staff..this is my new place for my tyre replacement, thank you kwik fit Newport keep up the great work 👍

A. C.

Very friendly and helpful. Couldn’t diagnose my battery issue. They fitted new tyres and aligned and balanced the wheels, however my car is still pulling to one side and the wheel vibrates at 70mph. Will probably go somewhere else to do the alignment or balancing again.

G. C.

Really great Team, I recently booked up on-line 14/10 for the replacement of 3 tyres on my Golf following a service and MOT on the 13/10 at a dealership. The MOT had several advisories for my tyres and other items on my car. As I was selling the car on the 15/10 I advised my buyer of the problem and assured him that the tyres would be replaced ready for his visit and inspection on the 15/10. I arrived at Kwik Fit on time for my appointment, I was made very welcome by the Manager who had everything ready. All measures had been taken relating to Covid-19 and I felt very safe. I left the vehicle and went on a walkabout while the tyres were being fitted. After a short while I received a call on my mobile from the Manager who politely asked me why the tyres were being replaced. I explained about the MOT and my pending sale so I was very keen to solve the problem. The Manager was shocked that 2 of the tyres were subject to an advisory as they were less than half worn and had at least 5mm of tread remaining and were fully compliant for considerably more mileage. As I had promised my buyer that I would change the tyres I decided to change them anyway. I have photographs of the tyres and they do not reflect the issues related to in the advisory. The moral of this event is that it was so refreshing for the Manager and his Technicians to highlight this situation to me and possibly only fit 1 tyre instead of the 3 I had ordered. It demonstrated to me that Kwik Fit is keen to provide a very good honest service to the public and not to replace items just for the sake of profit. Well done to the Manager and his team and thank you very much. Shame on the MOT tester who clearly wants to scaremonger and generate income from the public. All in all he cost me approx £500 for the cost of the tyres and the other (accurate???) advisories that I had to fund by reducing the sale value of my car. Unfortunately due to the pending sale I was unable to investigate and contest this. Sadly once an advisory has been placed on your MOT this stays with the car forever and is widely available for anyone to view.

A. S.

I needed a new car battery and was able to purchase it online and book a convenient timeslot for fitment. The Kwik Fit technician who fitted it was courteous and efficient. Would definitely recommend.

E. O.

Came to Kwik fit Newport at short notice. I had very good service starting from the telephone call I made first thing in the morning which was picked up by a staff called Bryn. He answered my call politely and efficiently. Upon dropping my car I was dealt with by Martin the centre manager who gave clear information and later contacted me about the problem and proposed management. I can't fault the service that I have received today and I would like to say thank you to all of the team. Thank you!

M. B.

Sunday morning is not a good time to discover you have a slow puncture. Fortunately these guys were only too happy to help. Very friendly, excellant service and a good price. We were able to leave car with them and do a bit of shopping. About as stress free as you can get!

G. B.

Absolutely fab service. All staff were really personable, knowledgeable and helpful. Would highly recommend.

I. P.

I just wanted to give you honest customer feedback about two gents that helped me with my car today in Kwik Fit, Newport branch. Their name was Cameron and Mike. Those guys were very helpful and nice they did a perfect job with my tyre and just wanted to give you heads up. Regards,

D. C.

Great service and good communication from the team, will definitely be coming back.

S. O.

Super helpful staff, they didn't have the battery size we needed, as the recommended one didn't fit, so they searched and found the right one, they didn't have it in stock but they offered to get it in for us. Sadly we couldn't wait as it was over the bank holiday and found it somewhere else. We ended up paying £43 more than we would have at quickfit so the prices here are great.

M. T.

Great service today at Kwik fit. Seen straight away and really helpful.

A. R.

A fantastic experience at kwikfit. I pulled in with a very noisy exhaust they were there to help straight away had to send out for a part but still had the job done pronto. I cannot fault these employees one bit, they could not do enough to help top marks guys !! will definitely be using you again highly recommend !!

B. M.

Went in for a puncture. They were very thorough and checked my car over for road safety at the same time for no extra charge. Only reason it's not 5 stars is that I had to wait quite a while. Get there early to beat the queue. Excellent customer service, clean waiting room with free hot drinks. I'll be back.

T. B.

I love this Kwik fit! They are always polite and friendly and don't take advantage of my lack of vehicle know-how! Instead, they give honest advice, fully costed, and allow me to make my own decision on the work i want done.

P. T.

Excellent service. Nice center reception with refreshments. Tyre fitter took special care with my newly refurbished alloys. Order was placed online and prices were competive. Very pleased.

C. P. (. M.

They fixed my punctured tyre pretty quickly once I'd been booked in. It was quite busy but I had time to drive home and return back later in the day. As it was busy it wasn't the easiest to park there, and the junction getting in/out is a bit of a pain but that's not the end of the world. There's free refreshments when waiting, but could do with a bigger waiting area as I ended up sitting at one of the desks because there weren't any chairs.

H. K.

Went to have 2 front tyres replaced and the service was above and beyond. Great friendly staff both in the office and fitting the tyres. The guy in the office couldn't do enough to help me, really grateful! Oh and the Bridgestone tyres I got are amazing.

R. M.

The guys were super helpful, they were short staffed on a Sunday morning but sorted my issue out quickly and professionally.

n. m.

Cant get quicker than a Kwik fit fitter. In fairness they are busy so theres usually a wait, but theres seating and free hot beverages so cant complain. I've always gone to kwil fit and I genuinely cant fault their service. They also do more than tyres, so give them a try.

C. H.

I have just arrived in Newport after driving from Stoke on Trent during which my oil light came on on the motorway. Ashamed to say I had no idea what to do although I understand the absolute basics that a car needs oil. I had to drive back today so I popped to Kwik Fit and the wonderful Jay topped it up within ten minutes and charged me nothing. (Which I feel bad about). They were busy and people waiting but Jay took pity and is obviously a kind and generous soul. Thankyou.

S. R.

Excellent. Decent value compared to main dealers. Jay and Martin are exceptional and always look after me. It does get very busy with drop ins so recommend booking an appt especially if you’re in a rush.

Z. C.

Brilliant customer service, solved my flat tyre issue with zero stress or drama within 45mins of calling them

J. C.

Great attitude from every member of staff, welcoming and friendly! Very efficient in completing the work required.

G. G.

Took a little while to get tyres sorted considering it was quiet. The lad young lad working on the front desk was very polite and helpful to everyone who came in during the hour plus that I sat waiting. Clean and tidy waiting area. Very helpful staff. Thanks

I. B.

Went in as had a slow puncture, was quoted £25 to fix, so I decided to go ahead as cheaper than new tyre. Once done all they asked for was a £5 donation into charity box, so well happy about that, great work lads 😁😁

H. R.

Even though my ageing car failed its MOT miserably, everything was sorted out and we are back on the road again. Very courteous lads and although I am clueless about cars they explained to me the issues and all works needed to be done. I would recommend using Kwik-Fit to anyone wanting a professional service.

C. M.

Brilliant service. We arrived with a flat tyre 10 minutes before closing time. The friendly team replaced our tyre swiftly, efficiently and cheerfully although they must have been keen to go home. Within 15 minutes we were off. Thank you all at Kwikfit Newport!

C. B.

Even though I had a very long wait ( they told me that they were vet busy when I arrived) I thought the service was great Very polite and professional Guy in charge? Joe was very attentive to all customers and any calls he took despite being very busy. Great to see good customer service 😉

G. D.

Efficient, quick and cheap. If its just a recharge of aircon you need then these are the cheapest and simplest places to go. I wouldn't trust them with anything else. Pay online, then there's no hard selling on the day you're there. I had a holed condenser and the refrigerant leaked out after they recharged it. Supposedly 'leak checked', but it was recharged free after I repaired the condenser. I couldn't complain about that... 3 years later, I'm back just for a simple regas. This, is that. No issues, in and out within the hour. Friendly staff too.

V. J.

Treated with respect and good service

S. S.

I needed an emergency tyre repair and Martin squeezed me into his busy Sunday schedule. He was an absolute life saver and I can't thanks him enough!

A. C.

As always really good service from the team at Newport Kwakiutl fit. Dropped my car of first thing for a MOT and service. Was updated during the day of how it was going. And the car ready to. Collect at the end of the day. Will be using them again

S.

Martin is the face of this place what a welcoming amazing manager and his team of boys quick and efficient they all deserve regional praise I recommend this place to everyone because they always deliver on time and have left a everlasting impact on me. Customer service is 10/10 keep it up guys!

B. L.

Everyone was friendly and did the best they could to solve my problem. I felt supported throughout the process so I would recommend Kwik Fit Newport and would like to praise their team for their professionalism.

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