Reviews of Isis Rescue & Repair Centre. (Auto Repair Shop) in Oxford (Oxfordshire).
Isis Rescue & Repair Centre
Horspath Industrial Estate, Peterley Rd, Oxford OX4 2TZ, United Kingdom
Description
Information of Isis Rescue & Repair Centre, Auto repair shop in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Isis Rescue & Repair Centre
Sunday
Closed
Monday
8:30am–5pm
Tuesday
8:30am–5pm
Wednesday
8:30am–5pm
Thursday
8:30am–5pm
Friday
8:30am–5pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Isis Rescue & Repair Centre
D. M.
Brilliant service! Broke down in Aldi car park, not a problem at all! Picked up and recovered back home all inside of an hour. Top notch! Hopefully don't have to use them again but if we do then we will definitely use them.
D. S.
Excellent Customer Service. We recently stayed for a short break in Abingdon just outside Oxford. On the first morning of our stay our car would not start. We called our Recovery company who sent a member of staff from Isis Rescue and Repair. He stated that the battery was flat but thought the Alternator was not charging it properly. He very kindly arranged for a pickup truck to collect our car for recovery to their garage. They also informed us that they had ordered an Alternator so would be able to repair it the next day. The following morning we received a call from the garage explaining that the car was absolutely fine now and did not need any repairs. I asked about collecting the vehicle. Initially they said they were unable to deliver the car back as they were very busy. I said I would get a taxi to them but then they very kindly agreed to return the vehicle to our hotel that morning. The car was back with us within less than an hour. The service we received from this company was exceptional and all the members of staff we spoke to were extremely helpful. Thank you again for all your assistance
W. W.
I've used Isis for a while for servicing, repairs and MOT on a veritable fleet of elderly Jaguars. They always do a great job, they're sensible about keeping these old beasts going and they don't cost the world. Thoroughly recommend.
F. M.
Our car broke down. Tony was able to be with us with 25 minutes. Which was amazing. Sorted our car within the hour. A true hero. Very professional and a great service.
s. w.
Our injector had just been replaced and they diagnosed over the phone (as we’d lost power) that it might be fixable, AND came in 15 mins AND fixed the clip that had come loose and then cleaned the engine of the diesel that had spilt. So, in the end, we didn’t need towing and we were able to resume our journey to our holiday. Big relief and really lovely guys. Many Thanks!
H. T.
My car broke down a couple of weeks ago on Donnington Bridge, and I arranged to have it picked up by Isis Rescue. Their phone service was reasonably quick and certainly friendly, although their voicemail could do with being shortened somewhat.
The car was investigated the following morning and discovered to have a fuel pump issue which would cost ~£1k to repair. Not knowing anything about this type of problem, I asked them lots of questions to understand their reasoning, and they were happy to have me come out to the garage where they explained the problem in detail. I approved the work and they began that afternoon. Overall, a friendly and fairly quick service.
On completing the works, they discovered that there was a problem with the part they had ordered and needed to get another one, delaying the return of the car for another 24 hours. I was rather unhappy with this, as I'm not 100% confident that the new part is of high enough quality and that I won't have issues with it in the coming months. They did provide a warranty however, which covers me for 20,000 miles or 12 months. Make sure you get the same if possible!
Overall, the guys at Isis Rescue were friendly and helpful, providing clear answers to my questions. I'm just a little dissatisfied that the repair was delayed by the need to replace the part a second time. I'm also somewhat uncomfortable with the risk of the new part failing. Time will tell whether this is justified...
R. R.
Fantastic service.
Truck came promptly, and incredibly managed to reverse up a narrow, steep, twisty driveway.
Driver was polite, courteous and friendly, and dropped my car and me at a repair centre near my home. We had a good chat about his favourite sports stars back home in Bulgaria!
A. B.
The whole team at ISIS we’re wonderful when I broke down in Oxfordshire.
Joe was a total gent and clearly very knowledgable and put me right at ease as he collected my Porsche. He was reassuring and super quick.
I had a few questions and the team at the end of the phone were also really dreamy! Honestly, would butcher my sports car again just to have them sort me out!