Reviews of Halfords Autocentre. (Auto Repair Shop) in Southampton (Hampshire).
Halfords Autocentre
14 Queensway, Southampton SO14 3GT, United Kingdom
Description
Information of Halfords Autocentre, Auto repair shop in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords Autocentre
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Halfords Autocentre
I. P.
I recently bought a second hand car and I thought it's best to get it checked out, so I booked a major service. I dropped my car off before mid-day and it was ready by 16:30. They called me with a quote for all the things that needed fixing/replacing and offered advice on what's urgent and what can wait a bit longer because they probably realised I am not very car savvy. I'm very happy with the service, so once my MOT is up, I'll definitely come to this garage.
D. S.
Excellent service, workmanship & turnaround. Phoned up, booked the car in, dropped it off this morning - managed my expectations & managed to turn the repair (new wheel bearing, plus free suspension check) same day!! :) Happy days. Car is now whisper quiet again & not a sign of any rattles or road noise at low speeds. Brilliant, my thanks to everyone who dealt with me today. 10/10. Would definitely use this Autocentre for any future work, service or checks needed 😎
A.
Booked an appointment online during jubilee bank holiday to get oil and filter changed. When i arrived as per online instructions was told they were short staffed and had to re-arrange another day. Not garage's fault, was halfords system not being able to update, in hindsight i should have called to prior to leaving. After coming back the following Monday the car was received and serviced with no hiccups. Overall pleasant experience.
S. K.
Used Southampton Halfords twice in last few weeks for service and brakes, couldn't fault them. Great service and explained everything that needed to. Laurence was especially helpful in trying to fix a tricky problem with the car. Will definitely be using them as my go to from now on. Thanks guys!
C. R.
Really fantastic service!! Great availability and online booking. They answered all of my questions the day before, allowed me to drop off the car early and were very efficient with all of the work completed before 1pm the same day (replaced all disks and brake pads). The guy on the front desk even talked me through the work and showed me the worn parts which was excellent. Also I now get free brake pads for life!! Will definitely use Halfords for all servicing going forward.
G. C.
They did a good job of replacing my Tyre.
E. Y.
The staff are extra friendly, efficient and accommodation to all you car needs. Any of my car needs, I just call them, they give me the advice and it's booked straight away. Keep up the good work guys!
C. C.
The team at Queensway are wonderful! They ensure that you are kept up to date during what ever you are having done to your car, give accurate time estimations and eliminate problems as they arise. It never feels like they are creating work that ‘needs’ to be done, they are very honest and upfront about what is important now and what can wait. We’ve been coming to this branch for a good few years now and have never had a bad experience; we will continue to come!
r. w.
First class service from start to finish definitely uses again price was reasonable
K. R.
Had my MOT and Service at Halfords Queensway Southampton. Had a great experience with their friendly, helpful and polite staff. (which sometimes isn’t the case when getting your car looked at..) Will use these guys again. Thank you :)
S. M.
Bought my car to the Auto enter at the agreed time11.30. My car was ready at 17.15. When I questioned what had happened to make it this,I was told that my car had passed the MOT in the morning , but two other cars had failed and had to be worked on. When I inquired on the progress of the work at1330 I was told that my service was just about to start.
I was told that there was a shortage of staff because of COVID.
M. N.
Really friendly people. Pleasant experience. Would recommend to anyone.
C. C.
Many thanks to Paul and the team for the jobs they carried out this morning. Paul was very helpful from when I booked in the car regarding advice and the advice he gave me after the repair for further works was spot on. Definitely will be returning 👌
P. W.
Dealt with the manager Paul who took the time to offer excellent advice despite being very busy. Great value for money and all work carried out in a friendly and personable manner. A very happy customer thanks.
M. M.
Booked an MOT in at realtively late notice, couldn't get to my usual, booked it based on good views on Google.
MOT was finished early and it did fail but Paul expertly explained what was wrong. Staff were great, would recommend this garage to anyone.
J. B.
I have used Halfords auto trader on queens way many times now and always will.
They are very professional and extremely helpful! Most of the time I’m unsure what I need or what is best but I always leave very happy, and with full understanding of all they have done.
Very organised, quick and efficient and of course have your best interest at heart!
Thanks again for all of your help on my car I highly recommend.
A.
Super friendly! I was nervous about taking my car to a garage for the first time for a headlight change and they made the whole process so easy and chill! Thank you! Everyone was so lovely and my car was out in no time!
I'll definitely be booking in when I next need my car sorted!
A. R.
Excellent service, booked my car in for a tyre change when the engineer discovered that the locking wheel nut key was damaged beyond use. The team rescheduled my appointment, they personally sourced and supplied me with the key needed free of charge!
Excellent service and would highly recommend
B. J.
Really great experience. Staff are friendly, do a great job explaining what needs doing and why, and always give honest advice on when something needs action on. Very efficient, works is always done quickly and to a great standard. Wouldn’t take my car anywhere else
J. M.
My first time using Halfords for an MOT and service. Paul and his team were excellent. I was kept informed of everything excellent customer service and competitive prices. I will definitely use again as will my husband after a disappointing experience at his usual garage
M. B.
Very helpful and friendly place. I drove in with a puncture, they tried to see if the could get me going. Left my car whilst Paul ordered the tires for me which came the next day. After tyres were fitted, rang me to come and collect my car. Great service!
J. K.
I went into the garage to book in my service. I dealt with Paul all the way through, he was fantastic. He explained everything to me and gave me unhurried and helpful advice. He is very knowledgeable and defiantly a huge asset to Halfords, autocentre! I would absolutely recommend and return to this garage for all my car needs.
E. L.
Amazing value, customer service, in depth results with above and beyound rational which gave me immediate peace of mind that me needs had been met and expectations exceeded. Will definitely be coming back again for all my vehicle needs. Thanks again, Ed
B. N.
I used Halfords today. The Southampton Queensway Autocentre. My car had a major service. The work was completed well and quickly. Paul and Alan remembered me from before which was nice and they completed some extra work free of charge. I will definitely be going back again and would highly recommend them. I have chosen a monthly repayment plan which again is great and has made my service more affordable.
P. C.
Never had any problems with the guys here, always great service and quick. I dealt with Paul who was great and very friendly. Two MOT's and two passes, can't get better than that.
M. E.
Great service at this branch of the auto centre, Paul was helpful in arranging my booking as there was an error on the system. I was able to drop my car off and arrange a suitable collection time with the branch and they gave me all of the paperwork and information that I needed. Thank you very much, a good experience and one that I would recommend to friends and family.
M. H.
Just had my car MOT and this was one of the most thorough checks I've ever had which is really reassuring. Repairs were done quickly and my car feels so much better now. Staff are friendly and professional too.
H. S.
Came in for a puncture repair on my car, booked and paid online prior to visiting. Staff were really friendly and helpful, and let me know what would happen. The whole thing took about an hour and they also changed a broken light for me at the same time. Very quick, easy and efficient!
G. L.
Halfords at Queensway Southampton is my 'go to' garage for annual MoT and servicing. The management and team are always friendly and helpful.
They do as much as they can rather than the archetypal attitude of charging what they can get away with, that (to me) typifies the motor trade.
I cannot speak for other Halfords Autocentres as I have never used them, I can however recommend this central Southampton location.
e. N.
It is the first time l had used Halfords for an Mot, it was a blue light nhs offer. It was all very easy. I received a call to tell me l needed a new wiper blade which was coming from another store, there was a small wait. I was offered NHS discount on the blade. The cost was reasonabble
All the staff are friendly and helpful.
J. S.
I had recently moved to the area so I went with Halfords Queensway for my MOT and I’m so glad I did.
I can’t fault the customer service or the work carried out on my car. I was unable to get the tires I wanted as I had left it to the last minute, so with Paul’s help & knowledge we worked through it.
Everything was on time, with great customer service and at a great price.
I would fully recommend Halfords Queensway.
Thanks to Paul and the Team
R. S.
I needed some diagnostics done on my car. I went on-line.
There was a slot available the next day. Booked it in. Paid fixed fee on line. Dropped off the car in the morning. Some time later received phone call from the mechanic with detailed explanation of the diagnostics result and advisories. Picked up the car in the afternoon. Exceptional value. Spot on diagnostics. Professional approach. Perfect.
G. M.
First time use of the centre and cannot rate it highly enough. Customer care was excellent- from initial discussion around what was needed, costs and timing of work to the work being carried out and collection of my car. As a person who has limited understanding of what goes on beneath the bonnet, I felt informed and reassured that no unnecessary work was being done and costs were competative. Every customer who came into the centre whilst I was there were complimentary, gave the same feedback- a reliable, efficient service at competative prices with great customer services. Can definitely recommend.
M. F.
I have used halfords auto centre many times.
I find the staff always very friendly and efficient and are always are happy to help.
Always been able to book my car in quickly and they help me with everything I need.
Will recommend 100%.
Thankyou to you all for all your help over the years.
P. T.
Paul was honest in his appraisal of the work that needed doing, provided great advice and a recommendation for additional work required. Was professional but friendly, a real credit to Halfords. The rest of the team carried out the work very quickly. Great service, would absolutely recommend.
K. J.
Fitted me in even though I was late for my appointment. Fast and efficient service - will us again
H. A.
Amazing service received today after nothing but dodgy mechanics and garages I have finally found a reliable trustworthy place to take my car! Left a very happy lady who now feels her car is safe to drive! Had a full diagnostics test done and the immediate problems repaired quickly for a good price. No pressure, just excellent service also with a smile!
S. P.
I've been meaning to write this review for a while - the staff here were absolutely fantastic and very honest. Car failed it's MOT and required a substantial amount of work. They didn't force the repairs on me, instead they just gave me the options and time to make a decision. The car was old and the repairs were close to being economically unviable, so the staff gave me their opinions on what to do. Although I was going to have the work done, another issue was discovered that meant it wasn't viable and they stopped work immediately and didn't charge me for the job they'd already started. Excellent customer service and kept me posted throughout. Would recommend to others based on my experience.
A. W.
Recently had my car in for a full service and MOT. They kept me updated throughout the day and carried out the extra work immediately. Good honest communication. Very happy and will use again, thanks guys.
S. S.
MOT and repairs sorted all in one day - explained everything to me and the price was much lower than I had expected. Never usually leave reviews like this, but just got a really good vibe from this branch and the gentleman who I spoke to there. Made everything incredibly simple. Recommend.
C. B.
Very friendly! Explained everything to me regarding service and MOT. Kept me up to date every step of the way. Gave honest advice about my car and not just there to take your money!
C. P.
MOT, polite, helpful, nice experience.
M. G.
Paul is a top man, worked through the issues the car had, quickly and with a great understanding.
Pricing was very good, I had the car back quicker than expected and didn’t feel like I’d been mugged.
I’ll be back for sure!
a. w.
Fantastic customer service. My car was took straight in and was looked at for it’s winter check. Very pleased with the information I was giving and happy with the results.
A. S.
Outstanding customer service - super-fast resolution of my (double) puncture and obtained my uncommon replacement tyres within hours. Fully sorted in a day without fuss, even allowing for an unexpected issue which arose. Well done!
M. T.
In desperate need of an mot i cautiously booked into this Halfords depot. As the price was very cheap i was expecting them to go through the car with a microscope and find a fault that would fail it. I was wrong. Very fair mot with excellent service. I was even given a call and a text to tell me my car was ready. Well done.
R. B.
Needed two new tyres. Arranged online and job done professionally a few days later. Excellent, friendly service.
S. W.
Halford's Autocentre in Southampton were very helpful and friendly and even gave me some free screenwash! I would highly recommend them for your professional and efficient manner.
p. d. (.
Amazing customer service. I was overwhelmed at the professionalism and quality of the work.
The guys in reception were exceptional. They explained everything clearly and NOT in a way which made me feel dumb. As I know next to nothing about cars I normally find the whole experience of going to a garage a little intimidating, but NOT here. They are awesome and I will be using them again and telling everyone about them.
I really can not say enough good things about them.
U. G.
Brilliant service. They didn't find things that were not there just to have something to do and get my money. I had bad experiences in other auto-centres previously. Halfords are the only guys I trust now as they seem to be going away from that prevailing model of finding something to do at all costs, anything - whether justified or not - just to get your money. Had my service and MOT at Queensway and so did my husband (at a different time) and we were both very happy with their service.
M. R.
My car battery had died, so I ordered a new one online along with the fitting service. Got to the garage the following day, it turns out I had bought the WRONG battery for my car! They efficiently got it sorted and the service I received was superb. The following day, I opened my bonnet and found that the rod clip had been broken. Called the garage, spoke with Rob on the phone, who advised me to get to the garage. Upon arrival, I was seen immediately and the clip was fixed temporarily until a new one is ordered. MANY THANKS FOR SUCH A GOOD SERVICE! I can stop worrying now 😊
R. W.
Service & MOT, staff were incredibly professional and friendly not at all pushy in terma of trying to get me to pay for unnecessary work. Was a refreshing experience that far surpassed that of the main dealers I would definitely head back.
Α. Α.
Staff at this Halfords outlet deserve the higher praise for their willingness to help and customer care. They responded to my request for urgent assistance today without much hassle. Nothing was too much trouble for them. Thank you Paul, Rob and Harry for making taking the time to fix our silly problem.
S. M.
Booked in for an MOT, dropped off at 8am got my car back by 10am quick work. Information on my advisories was clear and easy to understand. Helpful and approachable staff.
C. I. M.
Respect to the gentleman who served me when I arrived on the (30th May 2020) with my 2015 Vauxhall Corsa. He was very professional, understanding, easy to communicate to and reassured me through every step. Deserves some recognition for his work!!
The work that was carried out was a list of things to do and was completed within a matter of a few hours after issues being found. Very efficient also.
E.
Great service as always. Kind and knowledgable staff with a great attitude to explain and help. Hopefully my beloved poorly car will recover in the next visit.
J. “. S.
Booked MOT online, dropped off and all done on time with no issues. Really lovely staff - Paul. Will definitely be back for future services and MOT.
S. D.
Called up on the day after my engine warning light turned on, they managed to fit my car in for a diagnostic and carry out work on the day and got it back to me within a few hours. It needed coils replacing and spark plugs. They also worked with the company that cover my warranty so it worked out at a cheaper cost than expected.
D. T.
The staff is really professional and act in a pro-active manner . I felt informed and free to make my own decision , without any pressure. The waiting time was almost zero and as soon as i got there my concernes have been promptly solved .
E. P.
Great service, polite and friendly staff, quick hand over. Phoned when the car was ready to be picked up around the time they said it would be due. I will certainly be using them again
K. L.
Friendly and helpful staff. Appointment next day and fixxed my car same day; the starter motor and two tyres were replaced. Ive always used Halfords Autocentre to fix my car and always happy with the service I receive.
C. R.
Went in following a minor fender bender so wasn't booked in. The staff, especially Paul could not have been more helpful and kind. Efficient too as my car was ready before I even got home. Amazing .
C. S.
Unfortunately I had a puncture in my tyre the day before I was due to film a wedding. I live very close to this autocentre so I gave them a call and Paul promised to look at the car straight away. Upon finding the puncture which was fixable without a replacement, they worked on it straight away, which I thought was awesome service.
6 weeks later I realised I had another puncture in the same tyre - another nail. Again, they saw to it immediately after the phone call to them and got to work. They also check the other tyres for issues and found a nail in another tyre whilst they were doing it - rotten luck for me! However Paul was helpful in calling me and making sure it was okay to work on both tyres and even showed me the nails after. Can't fault the service, best I've had from anywhere in a long time - thanks to Paul and the team!
N. P.
Excellent service, knowledgeable and helpful staff, who go above and beyond to help. Good advice not pushy and not in your face. Can't complain - happy customer.
Wheelchair accessible entrance. Very efficient. Good location not crowded 10/10 clean toilet.
H. N.
I'll be honest and say I would never usually use Halfords but as my car was under warranty I was told to use them by the warranty company. I'm genuinely glad I did as the staff were helpful, knowledgeable and went above and beyond to get my car fixed.i would certainly recommend them to everyone and would use them again in the future.
E. S.
I was unfortunate enough to burst a tyre the other day whilst swerving away from someone about to drive into me. As a woman I always HATE having to deal with anything car related because I know what some garages can be like. After I called halfords they offered to fit me in that day and check all the wheels and let me know what my options were. They were so helpful and professional and even told me that I didn’t need the back wheels changed (a previous garage had told me they were illegal which turned out to be rubbish!) and then made sure I could match the price on the website and have the wheel changed the next day. Paul was so friendly and talked through everything with me so I knew exactly what was going on. The guys at this garage are genuinely there to help and I didn’t feel intimidated at all which is often the case as a woman walking into a garage. Can’t recommend this centre enough!
T. L.
Had four new tyres fitted while I waited they did it very quickly even with the balancing. They were friendly and helpful
M. B.
Does what it says on the Tin. Visited branch where I haven't been since its external repaint and resignage to check it out and book an MOT with Rob. Excellent Covid Process, email to tell me the car was ready at the time they said it would be ready, paid by touch, drove away. Well done Rob and the team.
K. D.
Most negative reviews on here are either from years ago or complaints about pricing. Great service and they actually made an effort to give me a diagnosis which would fix my problems and things i could do as a precaution but I wasn’t pressured into paying for things I didn’t need. Quick and efficient and you can trust them to do a good job despite how busy they are.
t. m.
A totally professional job from Paul, excellent service and the car Mot was sorted very quickly.
D. P.
Visited for MOT and Service. Great place. Was surprised by excellent covid safety environment.
Great staff. Detailed explanation of what was done and to be done on the car. Answered all my question
K. L.
Excellent service and advice. Friendly and helpful staff. Further advice on how to keep the car ie brake healthy.
H. C.
Rob and Harry were absolutely wonderful. I work for the NHS and they checked my car straight away and topped up everything it may need. They were so friendly and lovely and I am so grateful to them for looking after my car and NHS workers.
J. T.
Staff very attentive and helpful
S. B.
I’m always hesitant to use branded garages however the team at Halfords could not have been better. They went above and beyond all my expectations. I will definitely be using as my regular garage from now on. Thanks guys
L. M.
My car was recently seen to by this Halfords. Having not much knowledge about what was wrong with the car after a previous garage played around with it, I booked an appointment with Halfords. I spoke with a young lad named Jason and corresponded with him via phone, he was very patient with me and explained exactly what was happening. I called him over 3x in a matter of hours asking the same questions as things weren't registering in my head but he was still very patient with me. He was even happy to speak to my dad who was calling from the other end of the country. The service was great and Jason was excellent. I am immensely grateful to him. I know where to come next time. Thanks Jason & the Halfords team
T. M.
Regarding my car MOT I have very positive view as they completer the task on time, with quality of work with good advice how to take care of car maintenance in future.
P. M.
Had an MOT and a full service on my Jaguar FX. Very thorough and good value. Previously I had always gone to Jaguar but this surpassed anything they have done in the past. I will stay with Halfords from now on.
M. T.
Needed two new tyres after MoT on a Wednesday - no rush just within a thousand miles or so. Went onto website(s) to check prices and locality for me and found Halfords Autocentre on Queensway were the most cost-effective for the precise tyre I wanted and could get them for me the following Monday. Booked for 10.30, dropped the car at 10.25 and picked it up at 12.00. No worries, no problems. Excellent customer service and communication.
D. M. S.
Honest people which pointed me into the right direction. Talking about the gentleman from reception which served me today with my enquiry about the damaged valve on my Corsa E with tyre pressure monitor sensors.
H. S.
Very nice staff, especially Paul who explained to me what could go wrong in the future and still gave me amazing service even if I did not pay.
S. M.
Great service for my MOT. The staff were really friendly and professional. The work was done in under the hour. Would highly recommend them.
B.
The manager Paul is really personable and very much on the customers side which I have found really helpful since owning a car, will take my car there over any other garage easy!
E. C.
Everyone was very polite and happy and lovely especially Sam and Chris who I had the most contact with. Very good prices
R. D. L.
Staff outstanding, trust worthy and on the case. Would recommend for their honesty and good performance. Thank you for sorting my BMW headlights
D.
They where honest to me and that's what's really important, no upselling experienced
R. T.
As you can expect for a MOT. You leave your car to them, they call you when they have finished. No bad surprises. A bit of "add-on" sale when ordering from the website but that's expected.
J. M.
Brilliant service, excellent customer service and communication, quick and easy very polite staff will defiantly be using this centre again, reasonable priced too for all 4 tyres to be replaced, happy all round
s. G.
Fully serviced my car at Halfold Queensway Southampton, very prompt with good customer service.
G. D.
Absolutely brilliant service as usual 👍
Thanks Paul and the team again 👍👍👍👍
K. W.
Really good service, booked mot online very easy to do. When arrived friendly greeting. Mot passed (yay) with a couple of advisories, will definitely go back again
L. B.
The team are polite, efficient, honest and timely. Always fair and honest on price and always contact you to double check youre happy for the work to be done.
C. P.
Exceptional staff, good manners and professionalism make this MOT center an ideal choice for your next MOT. I brought my vintage car of 28 years old Lancia Dedra 1.6 i.e one of the four Dedras surviving in whole UK and the car was treated with the deserted respect,passed MOT test no observations. 100 % recommended
L. R.
Another exceptional service from Halfords Queensway Southampton . Good value and professional service. This is my 3rd MOT with them and will definitely use them again.
M. A.
Excellent service from Paul and Rob, quickly and efficiently found out what the problem was, how to fix it, and kept me informed throughout the whole process. Nothing was too much for theses guys, really pleased with their standard of work and prices.
I. S.
excellent service - no hard sell, 4 not 5 because did not switch lights back to "auto" when they had finished so was driving at night with only side lights until noticed ... Minor quibble - will certainly use again
N. L.
Excellent Customer service provided me with a complete breakdown of necessary repairs and associated costs for my vehicle even after it had received a free MOT.
M.
Absolutely fantastic customer service. Especially from Paul who put me at ease from the get go. Couldn't fault the service recieved.
J. s.
This is the second time these guys have pulled out all the stops to help me with my urgently needed repair. I would highly recommend them, they are polite and informative, helpful and thorough. Awesome team , thanks guys 👍🏻
b. m.
Been doing my mots for 10 years on old vehicles and they’ve always been fair and honest to deal with
J. R.
Good bunch of guys in this branch. Very informative, work was done on time and pricing is very competitive. Location is very handy if you live in town.
D. K.
After having my car for service. The mechanic said “I hope I don’t see you again for a long time” Honest people and honest service. Strongly recommended!
P. J.
Used three Halfords Autocentres over the last few months the latest being Queensway. Honest , efficient , give sound advice , do exactly what they say they will do in the time frame given and have always contacted immediately on completion. Cannot fault them.
J. W.
Another trip in here, fantastic service from Paul as per, repaired the car quickly and explained everything that had been done. Friendly and professional. Thanks.
S.
Very good advice from the staff which helped me through an MOT. The work was explained along with the cost and timeframe. Very helpful and friendly staff, and a nice clean place.
N. K.
Really good service provided for my car. Thorough COVID measures, felt safe and secure using them.
C. L.
Very professional and friendly, more than willing to answer any of my questions and reassure me of any concerns about my choice in tyres. Good experience.
A. H.
Efficient and extremely helpful staff. My Mot was carried out within an hour and staff do their best to keep costs minimal.
C. O.
Paul and the team were incredibly helpful, very friendly and professional. Highly recommend this garage.
J. B.
Really good experience here as a customer - they have on two occasions gone “the extra mile” - to sort out an issue which was caused by the bad design of the halfords website and before that to enable me to get my car back after a service when a delay occurred.
K. S.
Went to get an MOT, staff were super friendly and didn't take long to complete the MOT. Also great value for money, only cost me £35
C. K.
Had set of wiper blades fitted, excellent service!
R. A.
Booked online. Got an appt writhing a few days. Quick and easy. Staff where helpful and professional. Highly recommend.
L. B.
Fast and efficient service. Spent the time to talk through and give advice on mot advisories. Easy to drop off and collect car.
D. C.
Everyone I spoke too at the Queensway branch were very helpful and put my mind to rest about my MOT and repairs needed.
N. H.
Excellent customer service from Paul and the technicians and a timely return of the car. Great reliable work.
R. R.
Mot was quick and easy
D. D.
Booked car in for service and to fix rattle noise at rear, all done promptly and smoothly, and rattle noise solved, big thanks to Jason who managed everything, kept me informed, sorted everything smoothly and without hassle, updated me on a few issues needing attention whem im ready to get them done, great service thankyou very happy with outcome
T. P.
Very friendly and brilliant work - kept me updated constantly about their progress and were apologetic when they realised it would take longer than expected!
K. W.
Very good service. Wouldn't hesitate to use them again, or my usual Autocentre in Millbrook, Southampton.
M. L.
Fast, efficient service. The manager was really flexible and made my visit as convenient as possible.
t. t.
Great service. Everything explained and detailed. No hidden charges or surprise costs. Courteous and professional. Highly recommended.
R. D.
Excellent friendly customer service, Good value, professional. Website easy to use. Thank you
M. J.
I've been here a few times now and consistently found these guys to be really helpful, accommodating and friendly. Way, way better than the other local garages I've been to.
H. A.
Always great service, prices are fair. Never any trouble at all. Thank you
M. W.
very good service. I left my car to the garage and got a phone call when the car was ready to collect. thanks.
R. O.
Excellent customer service. Very friendly & approachable to female drivers. Seem honest and reliable. Would definitely recommend.
P. G.
Very professional service. Kept me upto date and informed with the work needing doing and was all done before expected.
J. J.
Awesome experience!!! They went above and beyond for me to get my car back on the road in a timely manner!!!!
K. A.
They are always really friendly and helpful. Really convenient location (for me!) Good post service communication.
Q. H.
Very friendly and helpful manager. Make you feel very welcome and always polite.
E. V.
Very helpful, prompt service and customer care, kind staff. Thank you.
D. M.
Helpful, informative and good service. I rated them a 4 star only due to lack of coffee machine. I will visit them again.
A. S.
Booked and paid online, dropped the car of at 8am and collected after work. Very easy would 100% use again
E. O.
Always been reliable, honest and happy to help.
S. J.
Extremely helpful. Running late and they contacted me and managed to still assist with full service and mot
D. C.
Very friendly, efficient and quick service. Highly recommend and will definitely use again.
D. R.
Another first class service supplied. The team are most helpful . very pleased and highly recommended. Thank you all.
C. D.
Excellent service provided. Very professional, friendly and polite - Highly recommend!
B. L.
Very good service and very good customer service as usual.
Technician Robert and Served by Paul.
D. C.
Very easy to book and very efficient and courteous staff who made me feel very welcome and gave me excellent service
b.
very polite staff, explaining details of work needed very simply and dont make u pressured into having any done
A. W.
This garage is completely honest staff brilliant I will use them every time.
m. m.
Very good, professional service. Used Halford last year as well and thoroughly recommend them.
K.
MOT my car passed!!
A. N.
Excellent staff. Good price, fast service. Definetly will come back!
P. B.
Was told on arrival they were running a bit behind because of problems. Was pleasantly surprised when only a few minutes late.
P. B.
Fast and efficient MOT that advised me perfectly on the warning I thought I had on tyre wear.
S. B.
Very happy we the staff as they kept me updated about the service and mot.
T. W.
Excellent professional service. Staff always go above and beyond to help!
A. J.
Excellent service, even though I was bit late for my slot. Very professional.
B. H.
Great helpful and friendly staff got my car back on the road will definitely use again
Thank you
D. M.
No complaints here. Everything done and ready for my pickup on time, thanks.
T. A.
Really friendly, popped in to get a tricky headlight bulb changed, Thanks guys for being so amazing.
K. H.
Quick and efficient. Good friendly staff.
L. G.
Bought two bikes really helpful staff regarding sizing etc .
H. H.
Lovely boys good customer service i will recommend 👌 go back again 👍
A. W.
Service of my Ford, good customer reception, good customer liaison.
A. T.
Excellent and speedy service also honest advice given would highly recommend
M. H.
Went above and beyond. Very happy with Halfords Queensway.
S. A.
overwhelmed with the service = amazing hospitality and punctual with prompt service. 5 star.
i. d.
very good staff very good service i will send friends highly recommend 5*
C. G.
Felt very reassured by procedures put in place for protection during COVID19
E. L.
MOT - great service like always
R. A.
Great service and very helpful will 100% use again
D. D. 2.
Excellent service, polite and informative. Really nice experience
N. D.
Got an air con refill, and everything works great now!
M. A.
Ver very friendly stuff with great service!!!!!
v. n.
Free MOT, excellent advise and customer service.
C. P.
Brilliant service. These guys are a credit to Halfords
H. B.
Just had my MOT. Friendly people and professional. Will visit again.
M. K.
Very helpful, friendly and knowledgeable with a very competitive price.
A. A.
Paul very helpful and friendly. Cheers
D. P.
Extremely helpful I can't fault them fast and efficient
t. j.
Great service very helpful would recommend definitely
A. C.
Quick and efficient service. Great price.
S. B.
Good communication, good service. Helpful staff.
R. G.
Very professional HONEST trustworthy garage
G. Q.
Thankyou for a speedy and very friendly service. Highly recommend 😃
g. j.
Good range of car parts off the shelf.
A. Y.
Very Good Service And quick MOT
S. W.
Very quick turnaround and helpful staff.
D. H.
Good friendly service
Would recommend.
c. p.
Great staff and very helpful explained everything
W. G.
Friendly and convenient customer service.
J. T.
Excellent service.
m. a. d. m.
Excellent service and customer care!
G. D. L.
Clean, quick and professional service.
K. W.
A very helpful team.
h.
Its allright but nothing special but its all hidden away
C. B.
Helpful staff, amazing service!
L. z.
Great friendly service.
Z. A.
Great service friendly an fast
S. H.
Staff there are extremely friendly
G. S.
Good, clean and fast service.
T. V.
good professional staff
D. G.
Very helpful service!
P. J.
Very good service
T. T.
Quick helpful service and advice
Z. P.
Smooth MOT thanks guys.
أ. م. A. M.
Save money for MOT test.
P. A.
Friendly knowledgeable lads 👍
A. O.
all good
looked after
c. w.
Excellent service as usual
J. D.
Helpful and quick service
J. M.
Very helpful and efficient
M. H.
Best service
E. F. U.
Good work!
B. K.
On point 👌
D. G.
Highly recommend
J. P.
great as always
K. S.
Helpful staff
C. 9.
Excellent service
G. R.
A lityle expensive
J. S.
Very helpful
I. K.
outstanding
A. C.
L. T.