Reviews of Independent Car & Van Servicing Ltd. (Auto Repair Shop) in Southampton (Hampshire).

Independent Car & Van Servicing Ltd

59 Reviews

46 Comments

Auto repair shop

Herald Industrial Estate, Hedge End, Southampton SO30 2JW, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Independent Car & Van Servicing Ltd, Auto repair shop in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Independent Car & Van Servicing Ltd

Sunday

Closed

Monday

8am–5pm

Tuesday

8am–5pm

Wednesday

8am–5pm

Thursday

8am–5pm

Friday

8am–5pm

Saturday

Closed

Popular times

Sunday

8
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14
15
16

Monday

8
9
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11
12
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16

Tuesday

8
9
10
11
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14
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16

Wednesday

8
9
10
11
12
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16

Thursday

8
9
10
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16

Reviews of Independent Car & Van Servicing Ltd

S. J.

If you live in the Southampton area, this is the garage to take your car to if you have a problem or just need servicing and advice. I have used this garage on various occasions and I can only say the service and care is of the upmost professionalism. The staff could not be more helpful and the depth of knowledge is far superior to any garage I have ever used. The on-the-stop diagnostic and problem solving is first class. Well and truly recommended for quality and care.

J. C.

Have always had my car serviced here since it opened. Alot cheaper than main dealers. Courtesy car available on request. They do the work that is needed not add on things. Recommend.

P. D.

Once again very good service from this garage, we always take our cars there as the quality of the service is always first class but cheaper than a main dealership, the availability of a car to use whilst ours is in the workshop is always very handy.

D. B.

They are brilliant, honest and professional......took my vw golf to them with a broken bonnet cable, they not only updated me with how long it was going to take, but charged a very reasonable price for repair. I would recommend this company to everyone!

W. E.

Quickly and efficiently diagnosed problem with loss of power and subsequent complete drainage of two brand new batteries that had been fitted previously within a few days of each other by the RAC. The garage suspected and correctly diagnosed the alternator as being the cause of the problems I had experienced with my VW Tiguan. The communication and service I received was excellent. The staff were friendly, polite and courteous. The premises were clean, inviting, very well maintained and organised. I would highly recommend this business to anyone looking for a high standard of vehicle service, repair or maintenance. In my experience this garage delivers genuinely honest diagnostics and high standards of repair that are good value for money.

P. H.

Highly Recommended!…Independent, Hedge End, were recommended to us a few years ago when we bought our Audi cars. Since then, Independent have been professionally keeping them well maintained, using genuine Audi service parts at competitive prices. The overall service is both friendly and professional, and what I really like, is the fact that as a customer, we are kept fully informed of any service/repair work that is advisable, with no pressure. Independent have specialised with the VW group, but are now also highly experienced with all makes, including my MG Midget which I booked in for its first MOT since I have owned it…it failed, but no problem, the parts needed were sourced and the repair work done. So again, we both highly recommend Independent for their diverse and professional workmanship.

D. E.

Excellent all round, easy to book, can be done online, great communication and a friendly service could not recommend then highly enough.

I have used this garage for several years, and have been consistently impressed with how easy it is to book in with them and the customer service I have received. When it broke down unexpectedly, it was really easy to have the car dropped directly to them and they fitted the work into their schedule very quickly so I could have my car back as soon as possible, and communication was great. Pricing is very reasonable and I am always satisfied with the service.

F. L.

Excellent garage & great customer service. Used this garage recently for our vans MOT and a few problems we were having. They were very helpful and able to fit us in quickly. Have not used them before but will definitely return!

d. e.

Had my car MOT’d at independent and found them both personable and efficient. I’ve used them for previous repair work (on my Skoda)and, have always found them knowledgeable and good value for money!

D. D.

I had been struggling to find a local VW/Audi specialist in the Southampton area and was recommended to Independent Car & Van Servicing Ltd, Hedge End by a friend. I needed a Cambelt and Water pump + oil and filter change. The price quoted was extremely reasonable and i booked it in. The staff were all very professional and COVID safe. I opted for a FOC Courtesy car which again had just been cleaned prior to my use. I received a call 60 mins later with some advisory points and again a very competitive quotation for quality tyres. The work was completed to a very high standard and exceeded my expectations! Clear communication, fair pricing and great attention to detail. i would 100% recommend this Garage and will be returning, many thanks to you all.

After experiencing terrible aftercare service at the local VW dealership for my Polo, I stumbled across Independent Car & Van servicing from good online reviews. They were professional and friendly and sorted out the issues I had with my car efficiently and at a very reasonable cost. This was back in June and I’ve had no problems with my car since. An independent family-run company that I’ll be going back to.

N. J.

Helpful, efficient, knowledgeable garage. I had my Audi serviced there today and was very impressed by the organisation, ease of collection and drop off (with COVID safety measures), free courtesy car, price and work done. I will be returning when further car maintenance is required

B. F.

Very impressed with the repair work. £229 for diagnostic check for ABS warning, replacing complete sensor unit on rear axle and contact with updates. Nice reception area and friendly staff

S. G.

Professional service with excellent communication. Resolved complex problems with my VW T4 which other garages could not fix. First time I have used Independent Garage, Hedge End and will confidently use them again.

I. H.

Great service from very friendly & efficient staff! Plus I saved £153 on the price of a replacement cambelt & waterpump compared to a VW dealership! 👍😁

J. R.

I am posting this on behalf of my husband whose Van broke down close to Independent Garage yesterday afternoon. He managed to get it to them by mid afternoon and by 5pm he was called to say the work had been completed and was ready for collection. For a small business that relies on their vehicles this service was fantastic and the invoice was very fair. Great staff to deal with too.

S. K.

Excellent service. I've trusted them with all my cars for the last 8 years and they have always been fabulous, often going beyond the call of customer service.

M. H.

Will definitely be coming back here for any of my future car needs. They conducted a thorough and professional service and were honest from the get go about the cost and what i would be getting. The staff were friendly and welcoming which makes all the difference.

C. J.

I have been using Independent at Hedge End for the past 5 yrs, with the cars in our family. I have always found them to be friendly, professional and honest. As I know very little about the mechanics of cars, the honest approach is valued together with the plain english descriptions of what needs to be done. I wouldn't take my cars anywhere else !

P. K.

Incredible customer service and friendly helpful staff

R. W.

Always use Independent for my vehicles, friendly, knowledgeable staff and fair prices, always happy to help you

M. H. (.

As a Director of Independent, I have tried for the last few months to trace Mr Lewis Garner who left a review stating "worst customer service and actual vehicle service I've ever had'. At this point we can only assume this is a fake review as a Mr Lewis Garner does not show on our records as having visited us. It may be we have the name incorrect so we would ask Mr Lewis Garner to contact us to allow us to deal with his comments if this is the case .