Reviews of Snows Accident Repair Centre. (Auto Repair Shop) in Southampton (Hampshire).
Snows Accident Repair Centre
Unit 1-4 Snows Business Park, Third Ave, Southampton SO15 0LD, United Kingdom
Description
Information of Snows Accident Repair Centre, Auto repair shop in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Snows Accident Repair Centre
Sunday
Closed
Monday
8am–5pm
Tuesday
8am–5pm
Wednesday
8am–5pm
Thursday
8am–5pm
Friday
8am–5pm
Saturday
Closed
Popular times
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Reviews of Snows Accident Repair Centre
j. h.
Fantastic and professional, the best customer service I've ever had from a company in over 30 years of car ownership. My Mini F56 JCW was involved in a non-fault accident less than 2 weeks ago. I called Snows Accident Repair Centre as they are the approved vehicle body repairers for BMW & Mini. At this point a guy took my details and I then had a call with Maddie, who booked my Mini in for the repair assessment. When I visited Maddie set me up on the system taking my details and immediately reassured me that my 'Molly the Mini' would be well looked after. The accessor Kenny had no hesitation in taking pictures of the damage and assured me they would be back in touch with a quote by the next day. I received the quote promptly and agreed with the guy that hit my car that he would pay them directly. Maddie dealt with me throughout the whole process and she handled everything for me. From booking in Molly my Mini to have the repair done, then contacting the guy to settle the bill and communicating with me the whole time. Maddie is a real asset to the business and I would have no hesitation in recommending her and Snows for your accident repair needs. I am extremely happy with the repair and paint finish looks amazing, you would never know Molly has a new bumper! Thanks so much guys! Very quick and efficient throughout.
M. L.
Our Volvo was damaged in a "no fault" accident and Snows looked after the repair. The work was of the highest standard, completed over two days and the car is like new again. Our contact was Maddie who has been outstanding. She kept us fully informed throughout and gave us a level of service that is rare these days. She is a real asset to the company. Our thanks too to the people who made such a good job of the repair. After two new Mercedes over the last few years, our experience with all Snows people has been very much better, including of course Chris at your Winchester dealership. The car's not bad either! Thank you.
s. w.
What an absolutely incredible team. I called seat repairs in a panic after my insurance told me my car would take 2 months to fix with no courtesy car. I got through to Kenny, who was amazing from the beginning. He reassured me that seat would handle my claim from that point on and not to worry about anything. Kenny did more for me in 4 hours then my insurance did in 3 weeks. Him and Sandy were so incredible on the phone, they sorted collecting my car, all the repairs AND arranged a courtesy car to collect the following week in 4 hours! I care for both my parents who need to get to hospital appointments, so this meant the world to me.
The most amazing part of it all, was that they felt how horribly I was treated by my insurance and stopped at no end to fix it. I felt like family after I left. The experience was made even better when I met Maddi to collect my courtesy car, she was so warm and welcoming and made the whole experience even better. Again, she understood what I’d been through and made sure I was supported. Within a week my car was fixed to an INCREDIBLE standard. Kenny, Sandy and Maddi are an absolute credit to the team. I owe these 3 a lot and so grateful for the amazing service! I will never go anywhere else.
L. G.
What fantastic service. Excellent repair with good communication throughout from Sandy and Rob. They dealt with me both kindly and professionally talking me through each stage of the process. Nothing was too much trouble including making sure the car received a service and MOT at the dealer before delivering it back to me.
Many thanks to the entire team.
Car came back gleaming having clearly had lots of care and attention lavished on it.
C. S.
Recently had some paintwork rectified on my Lexus with Snows accident repair centre. Very happy with the quality of the work and how quickly they delivered my car back to me. I'd like to say a special thank you to Maddie who was more the helpful, kept me informed and was a real pleasure to deal with throughout. Many thanks
R. B.
A big 'Thank you' to Snows Accident Repair Centre for sorting out my car after a stray deer had modified the front bumper! I was well looked after by the team, who sorted out the courtesy car & kept me informed of progress, whilst Kenny helped with the insurance claim and made sure the car was as good as new and ready on time. That's how to do it guys! Thanks again.
D.
Kenny got me all booked in smoothly on Monday. I told them that if was possible I would need the car back for the weekend. I though that this was a tall order as it was not much time to get it done.
Got a fantastic call from Maddie who has let me know that my car is ready earlier than expected and I could have on Thursday!!
Thanks Maddie the car looks great.
K. R.
First class service. I really cannot praise the quality of service I received enough. From start to finish I was treated like I was their only customer. Maddie at reception was a real star and so courteous and professional, a real asset to the from desk. The Estimator, Robert, was very professional, and the estimate was very reasonable, which I appreciated as the costs were down to me. The end result was a a finish as good as new. Thank you Snows, a great job and great people..
M. H.
Used Snows Accident Repair Centre when the wind blew my mini door out of alignment.
From the initial phone call when I spoke to Maddie who was very polite and helpful to meeting the team at the spotless workshop in Southampton I couldn't have been more impressed. Rob explained the problem and had it sorted in no time. No fuss.
I really hope that I never have to use the workshop again :) but I would not hesitate to use them or recommend them to anyone looking for a high quality, friendly and speedy service.
l. r.
My car went in for repair under an insurance claim which was wasn’t my fault. I had never been in a situation like that before and I was put at ease by Maddie Green. She made regular contact with me keeping me up to date with the repair situation which took longer than anticipated - no fault of theirs. I would highly recommend this garage.
J. T.
I am very pleased with the service I received at Snows in fixing my Mazda MX-5. The team were very friendly and helpful in getting my car booked in - Sandy and Maddie made the process pleasant and efficient from start to finish. The quality of the repair work was also superb and it was clear to see everyone’s professionalism and enthusiasm at the repair centre. Whilst I hope not to need their services again, I would not hesitate to go back for any necessary repairs.
M. G.
Although my car was unfortunately written off, the staff at Snows Accident Repair Centre supported me the whole way through, they were always at the end of the phone to offer any help/support needed.
Huge thank you to Maddie, Sandy & Lois in reception who all had a part to play in arranging recovery of my vehicle and getting me into a courtesy vehicle quickly.
And also a massive thank you to Kenny, Rob, Antonio & Dan who all dealt with my tons of questions as well as dealing with my insurance company.
5 stars all round.
M. n.
Snows dealt with a very nasty set of body damage we got during the storms. They did a brilliant job, fast efficient and very helpful throughout.
We chose them rather than the 'recommended one from our insurance co, I'm glad we did. Better lead times on parts, and better service.
The office staff were friendly and great at keeping in touch. Antonio gave great advice and made sure we got the job done on time for our next trip !
M. S.
I unfortunately had a no fault accident (the first one in 35 years) and had terrible trouble with the insurers. I remembered that Snows had been really helpful previously with another of our cars, so limped my ruined car up to them.
I was met with the gorgeous smiling Maddie who was simply wonderful! She knows her stuff, is efficient and is so helpful and kind. She got Rob (who assesses damage) to have a look at my poor Audi.
Rob immediately put my mind at ease. He kept me informed every step of the way, was knowledgeable and a great guy!
I can say that I finally have my car back and it looks as though there was never any damage at all; it's perfect!
A huge thank you to both Maddie and Rob and the team behind the scenes who have done a stellar job.
I would use Snows again in an instant; customer service and workmanship are key in their industry and they're top of their game!
R. W.
Not the first time I have used this Company, once again the service I received was exceptional, everybody was professional and very friendly. The work that was carried out the car was to a very high standard and you wouldn't know it had been repaired, all carried out at a reasonable price. Dan the manager couldn't have been more helpful and accommodating, the girls in the reception friendly and knowledgeable the repair team were excellent. Thank you all for making the repair process smooth and stress free. Rob
H. M.
Faultless service from start to finish, nothing was ever too much trouble & despite some parts delays for my Mazda, I was kept fully updated throughout. Massive thanks to Maddie in reception, couldn’t have been more accommodating & helpful. Thanks also to Antonio for dealing with insurance on my behalf. Wouldn’t hesitate to use again.
L. S.
I was most impressed by Snows who were able to liaise with my insurance company in order to repair my Lexus without any stress on my part. My vehicle was collected as requested and a courtesy car provided. My car was repaired to an excellent standard within a week. All members of staff were very courteous, friendly and helpful from initial assessment of the damage to collection of my car. A new wheel was required which was arranged immediately by Kenny Folland who was particularly helpful and kept me up to date. I would recommend Snows Repair Service without reservation
D. D.
Huge thanks to Snows Accident Repairs. I was dealing with Robert since just before Xmas when I damaged my Volvo Xc90 bumper. The car was looked at instantly and I had a hefty quote for the Volvo part the following day. The part was on order with Volvo since before Xmas and due to it being a custom part wasn't in stock. Robert kept me up to date and in the end offered to see if the damage could be repaired. Decided to give this a go. The car was picked up and dropped off and all within 2 days. Hugely convenient and a massive relief to find that the car looked good as new by the end of it. I would recommend the swift and professional and also very honest service. Thank you from a very happy lady.
K. M.
I had a minor repair that needed to be fixed. It was recommended to me that I call Snows Accident Repair and I was not disappointed. Kenny and Maddie went above and beyond in providing excellent customer service. I hope I don't need any more repairs to my car, but if I do, they will definitely be my first and only choice!
J. “. J.
I called for a quote for my new BMW and spoke with Dan Bush. The next day someone had arrived at my door to look at my car. The day after i recieved a quote, with a full breakdown of costs. Dan even explained the process of what would be done to repair the damage. Dan was very friendly, efficient, polite, professional and very helpful. Dan kept me fully updated, responded quickly to my emails and calls. I got the feeling he went out of his way to provide various quotes for protective wraps from different companies to give me options. I drove down to the repair centre and was greeted by very friendly staff, including Dan. Made to feel very welcome. Lovely atmosphere. The workshop is immaculate. Very impressive business. Very professionally run, and very well run and managed. The service is yop quality throughout. You feel totally reassured and trusting of them. Highly recommend!
N. D.
Kenny and Maddie provided a 5* service whilst my car was in for repair at Snows. Kenny understood the issues with my car and ensured the car was repaired to a high standard. Maddie provided exceptional customer service throughout the whole process, keeping me up to date with the progress of my repair. Thank you both.
M. Y.
Someone hit my car and it was scrapped and dented down the whole side. Snows had to replace 2 of the doors take any dents out and spray. They did a great job and it looks really good. My thanks to Maddie who put up with me phoning her to find out when it would be ready and to Trevor (I think it was) who bought the car back to me. A big thank you to the people in the body shop. Car looks lovely.
S. D.
From start to finish Snows were great. I dealt with Kenny & Sandy & they were both amazing. Kept me updated the whole time. They did a great job on my car. Would 100% use again. Thanks guys! :)
D. L. M.
Sandy Sheppard was absolutely fantastic in dealing with me from start to finish when I had been reversed into in a car park. The overall service that I had received, from accident to repair has been amazing, friendly and so efficient.. I even struggled to get to pick the car up from them on Friday and Sandy had it taken to the Volvo Garage for me to collect on the Saturday Morning.
A. L.
Had our new Mini repaired at this centre, due to a pot hole damage to a front wheel. From start to finish the service was excellent, communication superb. Special mention to Maddi and Kenny who really know how to look after customers. The wheel looked as good as new. Many Thanks.
N. L.
Absolutely brilliant service from booking to collecting my Mini. Maddie and Rob assisted with my booking throughout - nothing was too much trouble and very friendly. I am extremely satisfied with the repairs done to my car. Would definitely recommend and use again if needed. Thank you 😊
C. c.
A huge thank you to all at snows Southampton. From Sandy, Maddie to the repairers of my car. Could not have had a better service. I received better help and curtesy from them than the insurance company of the driver who hit my car. From beginning to end. Picking up and delivery of my car. I cannot praise them enough. Thank you from me Cate Kirby.
A. H.
Although Snows Accident Repair Centre is not an approved repairer for my insurance company, Admiral, I was able to get the accidental damage to my Volvo S60 undertaken by them and I could not be more complimentary about the quality of the service from start to finish. Sandy and her colleagues in the front office were brilliantly supportive and made the whole process so easy. I was provided with a courtesy car without fuss and the repairs were undertaken and completed in timely fashion. Absolutely superb. There was no comparison between the service provided by SARC and the approved repair company who were hopeless, absolutely hopeless, before I dispensed with them to get the work done by SARC. Sandy and her colleagues even smoothed over Admiral so they could do the work without any impact on my insurance policy. Faultless. Thank you so much.
M. B.
My car was hit by a drink driver causing minor damage to my vehicle. My insurance company nominated Snows as the business to complete the work to make good the repairs. They rang me only half an hour after I had contacted my insurance company and made an appointment for the same week, providing a courtesy car.
They completed the repairs in a timely and professional
manner to an extremely high standard.
I wish to highlight Maddie Green who I dealt with throughout. I found Maddie to be very professional in her approach, always friendly and helpful, providing updates as to the progress of the repairs. She’s a credit to the company and was a pleasure to deal with.
Mark Baker
H. F.
My car was taken to Snows Accident Repair Centre after reporting a accident to my insurers. I was amazed when they called within 10 minutes to arrange to book the car in. A curtesy car was provided and a date agreed for the work with pick up from and delivery to home. Trevor the driver was lovely to deal with and put my mind at rest about driving a different car. Dealing with Maddie was a pleasure and she really went the extra mile to arrange for my car to come back to me before the weekend. I would thoroughly recommend Snows who made a difficult time a lot lot easier. Thank you to all at Snows.
D. D. G.
Highly recommended repair centre. This is the second time that I have had work scheduled
on a vehicle of mine and in both cases the repairs that were done we’re excellent and completed as promised. I particularly appreciated the level of service provided by Antonio Cocomazzi & the front office team who ensured that all my requests were addressed and communicated with me promptly to provide updates.
J. B.
Excellent service at Snows Accident Repair Centre - Kenny kept me informed throughout the process following a 3rd party damaging my car in a vehicle collision. Kenny takes care of everything from start to finish and the update emails were really helpful in gauging when I’d likely get my car back. When my car was ready to be collected, it looked brand new - I really could not tell any damage had been done to it at all! I couldn’t recommend this repair centre any more - I’ve used many main dealer repairers but Snows is easily a cut above the rest. Thanks a lot - I’d definitely use your services if needed again in future.
c. V.
I called up and spoke to a lovely lady called Maddie. She was very knowledgeable and was able to answer all my 100 questions I had! I will absolutely be using this company if I ever need anything done on the car as I felt really reassured of quality this company offers.
J. H.
From first contact to repair completion Antonio and Maddie kept me updated with the progress. Despite authorization delays from the insurance company they completed the repairs a quickly as they could. An excellent job and the car looks as good as new. My thanks for a thoroughly professional, friendly and efficient service. For all the right reasons I hope not to be seeing them again in the near future but should the need arise, would not hesitate to use them again
S. D.
Excellent attention to an annoying situation. Having had my car driven into and needing a new door and spray, Maddie made me feel at ease and confident that the job would be done well. Antonio sorted the estimate and it was all done smoothly and Maddie kept me informed all the way. Many thanks for a great job done and for your great customer service.
F. F.
I can't fault my experience with Snows accident repair centre. Laura was amazing from the first call and kept me updated throughout and Dan the manager went above and beyond which made all the difference. I can't rate Snows highly enough and they are the only repair centre I will use from now on if needed.
N. P.
Recently had my Ford focus repaired here. So pleased with the job and outcome. Looks as good as new. Excellent customer service. Well done snows. Special mention to Dan Bush and Kenny, excellent. Thanks again
T. D.
Amazing service from start to finish, Kenny and Maddie who dealt with me were absolutely fabulous! Best customer service you could ask for!
The body work is like new, fresh out the factory.
Overall perfect experience!
Thank you again
S. C.
After being involved in a small bump , I went to snows accident repair centre for a quote . I was greeted by a lovely lady called Sandy who contacted an estimator to inspect my car . I was told the damage was a bit more than just the rear bumper so decided to go through my insurance company , snows made the whole process smooth and efficient I was contacted by Sandy to inform me the car had been completed, and ready for collection . Couldn’t have been more pleased . 5 stars is not enough .
C. I.
Snows have just repaired my Rav4, an outstanding repair job, great professional communication throughout from Maddi. I will not hesitate to recommend you to anyone who is unfortunate to need repair services. Thanks again, Chris.
M. H.
From start to end the service I received from Snows was second to none - Special thanks to Friendly and Professional Maddie and Kenny for keeping me informed and doing a Top Job on the repair !
Car looks like new AND it was cleaned and charged up ready to drive away with 100% mileage.
Thanks again
j. k.
Brilliant customer care amazing staff and fantastic drivers helpful and friendly you just don’t get this type of service anywhere.Living in Buckfastleigh Devon and deciding that only Snows could do the work on my doted on rav 4 business class motor after I was hit by a deer. I’ve been driving along time and have never had to use insurance for a accident I’ve never an accident before, however after complete melt down over hitting a animal @ 5,30am called Snows and my insurance it was picked and a class car left for me to get to and from work while they did everything needed to repair my car to the fullest all problems solved all issues sorted and brought back to my door. What a diamond of a team thank you all so much for keeping me calm and for the amazing work you did. And thank you again to the lovely driver who went above and beyond to deliver amazing customer services what an amazing team of professionals. Thank you. Julie Buckfastleigh
A. L. L.
Absolutely fantastic service from Maddie. So friendly, courteous & professional. She arranged to repair my car after someone crashed into me, arranged a replacement vehicle & took care of the insurance on my behalf. Honestly the best service I've ever received from any company & I can't recommend them highly enough. Would give more stars if I could
A. W.
Very polite, couldn't do enough. Wanted everything to be just right as we only had the car 2 hours before a tree fell on the front. They showed us around, said what had been done and explained everything. They kept in touch throughout with updates.
M. R.
Outstanding repair and service. Big thanks to Maddie in reception who was a delight to deal with, and Robert in estimating who explained everything regarding the repair in great detail. My car looks brand new again!
B. T.
Thank you Kenny Folland & the Snows team for providing great quality repairs & very friendly service from start to finish.
I am over the moon with the work you have done on the car & a delight to have it returned clean shiny.
K. O.
Very impressed with the way everything was handled, very efficient, always responding in a timely fashion, keeping me updated and sorting out a courtesy car at short notice for me. It was a pleasure dealing with Maddie & Kenny, would definitely recommend Snows Accident Repair Centre.
S. L.
Very professional from start to finish. The reception team were excellent and the bodyshop were efficient in giving me an accurate estimate as well as achieving a perfect finish on my car. If I need any similar work in the future I won't go anywhere else. Thank you.
P. W.
After the trauma of my no fault accident the calm way in which Maddie Green of Snows dealt with sorting out our repair was very welcome. The repair was quoted as a two week job and the car was returned looking as good as new on time. Thanks too to my insurance company LV for putting me in touch with Snows.
b. p.
friendly and helpful staff, kept me updated on progress of repairs. Kenny and Rob were particularly helpful and attentive to my needs. One minor point is I am still awaiting a small piece of plastic trim to the rear bumper which they have been unable to source.Otherwise very satisfied with work carried out on two occasions.
L. M.
After another driver reversed into the front of my pretty MX-5 it needed a facelift. Snows Accident Repair Centre took charge of the repairs and paint job and did an awesome job...looks as good as new now! Communication with Antonio was excellent and he kept me up to date with when the car would be ready for return and letting me know when there were some issues with getting hold of the necessary parts. Great job, well done - thank you
b. a.
From initial communication and phone call Maddie has been coordinating my car work, from start to finish it has been brilliant service.
Everything you desire communication, punctuality, courtesy as well as quality I got from Maddie, her team and the garage
L. T.
A Massive thank you to Dan, Kenny, Rob, Maddie and Sandy who all looked after my Mini whilst it was in for repair over the last week, after I had a slight incident with a Pole. The team where kind enough to also drop my car down to one of their dealerships for MOT. Thank you again Team
D. M.
Sandy and Danny and their guys went above and beyond to provide an excellent job and to work around a few challenges. The quality of the work cannot be faulted and it was completed slightly quicker than expected. Campervans are welcome at Snows!
M. H. (.
Running over a dead dear and damaging my car was an unpleasant experience but it was almost made up for by the excellent service and repairs that Snows provided to me, all the staff were excellent from start to finish but Maddie in particular was outstanding. I hope my car isn't damaged in the future but if it is, I'll happily be returning to Snows.
A. J.
I’ve received courtesy calls regularly and a prompt service once the part had arrived. Antonio has been excellent as have the ladies in the Reception who have also kept me updated. Thank you very much for all your help.
K. D.
Thank you so much to everyone who made the repairs on my car as painless as possible. Sandy, Rob and Dan all kept me informed and nothing was too much trouble 👍 I’ll definitely be using the bodyshop again.
K. R.
Had my car repaired when serious damage to door and frame. Was looked after very well and they were efficient with what was done. Very friendly and would recommend 👌 them to anyone
I. H.
Recently purchased car from Snows that needed a panel realignment that I'd not noticed when viewing the car, it came to light while washing the car and once detected became obvious at every glance, my first contact was with Lois who quickly arranged for the car to inspected and repaired, when I took it in I was assisted by Maddie who sorted out the courtesy car and was generally very helpful and friendly as was Lois over the phone and by e.mail, my car was away for two days and is now much better than it was plus luckily it didn't need any parts to sort out speeding things up, Maddie told me if I get any further problems to call which is reassuring plus everyone I met there appeared both friendly and helpful, also the car had had their wheel refurbishment done on it before I bought the car and they look brand new, as they're diamond cut ones the finish of them looks factory so if this is something you are looking at it looks like they do a proper job of it as mine just looked like the previous owner had really looked after them and not kerbed them at all.
J. B.
BMW approved workshop, Excellent repair quality second to none.
Maddie looked after me amazingly her customer care made the experience painless, Thank you Snows Teams.
J. B.
Had my car in for a new rear bumper, the work was done to a top standard so I’m very happy, also Maddie booked me in and took care me the whole time and she made my experience with snows accident repair second to none, 5 stars to snows, and 5 stars to maddie!
M. S.
great team.everything was done with high specs. especially thank you to maddie who kept me informed whats happening with my car. very polite and professional lady. team did amaizing job. keep up great work
J. R.
Incredibly helpful and quick with the repair and car is as good as new. Maddie was very friendly and a little ray of sunshine which helped 5/5 would use again
I’ve recently had to use Snows Accident Repair Centre again. Their service as before was impeccable and the friendly helpful nature really did help remove stress from the whole situation! Thanks again!!
H. C.
Our vehicle was involved in a near write off collision. Antonio at Snows dealt with our vehicle efficiently from the offset, although it took a long time due to delays with parts we were kept informed throughout the process and the vehicle was returned to us as good as new!
k. g.
i was un fortunate to have a small bump in my car ,iwas advised to take it to my approved repairer which was snows ,i was welcomed in reception by sandy shepard who prompty called for a collegue to inspect my car . after a small inspection and a few photos later i was assured that it will be all taken care of . sandy took all of my details and made me feel liked i had nothing to worry about .i was given a courtesy car while my car was repaired , i was contacted on a number of occassions with updates of the repair by sandy ,and the the finished repair was outstanding . full credit to sandy and all involved with the swift and painless repair to my car 5 stars is not enought
L. B.
The two drivers lewis and trevor were so polite and friendly when they collected the vehicle and maddie on the reception was lovely and so welcoming when booking in the wheel's to be done, very happy with the work they have done will highly recommend to anyone
D. C.
Really happy with the service provided, repaired some damage on my BMW. They dealt directly with my insurance company and worked really well around my slightly unpredictable work commitments. Top quality repairs using genuine parts and a free courtesy car too. 10 out 10 service.
Edit, the car had to go back for defect rectification and the service was just as good as before, they were professional and nothing seemed like too much effort. When I dropped the car off the service from Maddie was great, she quickly checked the car in, showed me to the courtesy car and kept me update with what was going on, when I picked the car up again less than 48hrs later she made sure I was happy with the work. Good service all round.
M. G.
I was devastated when my car was crashed into; thankfully Maddie Green at Snows BMW looked after my car and the repair process. Excellent service and a lovely shiny car at the end!
N. H.
Maddie and the rest of the team always go the extra mile to ensure tight deadlines are met. Quality of work is also first class
S. D.
I would like to say how pleased I am with the work I had done in my wheels they repaired my kerb rash I did not no what to expect but when I saw my car was over the moon with the result they even cleaned and hoovered the vehicle out maddie was a treasure showed me the car before I paid for it she is so friendly a credit to your company a lovely lady Antonio kept me informed of the work and the car was ready when he said would recommend to any1 thank you great service shaun doherty
J. G.
Great Experience, Really pleased, quick turn around on Diamond cut Wheel refurb, look brand new, Maddie was Great, kept me up to speed with the time frames will use again, thanks to Dan as well :)
L. M.
100% recommend Snows Accident Repair Centre, I wouldn’t go anywhere else! The service from Dan and the team is the best and they have sorted both my cars out in no time at all!
P. P.
I can't recommend Snows accident repair centre highly enough. Faultless service from start to finish and I wouldn't hesitate to go back or to recommend them. One of the biggest contrasts with other repairers is the high quality of their facilities which is immediately reassuring. The quality of the work matches the standard of the facilities as do the friendly and professional team working there. I liked their enthusiasm about cars too - people who love their work tend to try harder and do a better job in my experience and that's what I experienced at Snows.
T. L.
I was delivering a BMW today on behalf of a customer and I couldn’t believe how hopeful, friendly and professional Maddie is. She is a true treasure to the company and made life so easy arranging everything and making space for the car. She was also insisting on keeping me warm with all this cold weather letting me stay in the office with the heating and offering hot drinks and food! Really nice girl and look forward to dealing with her again!
P. B.
Excellent service from the 2 lovely ladies on manage the booking and arranged a loan vehicle. Very professional repair, vehicle returned couldn’t tell where the damage was. Can’t fault them. Would definitely use again, but as lovely as the staff are, I hope I don’t !
I. C.
Recently needed a new rear nearside door after Slight collision with a concrete pillar. From start to finish the company acted very professionally Daniel Roberts always returned emails or telephone calls and I am very pleased with a very professional job. Very polite and helpful delivery and collection driver.Ian Craig
P. R.
My Toyota Yaris was taken in for body repairs. I asked for additional work to be looked at whilst it was in for repair and Kenny kept me informed of all progress and dealt with insurance company on my behalf for me.
Driver that delivered my courtesy car and returned my car was charming and also really helpful.
100% delighted with the work, customer experience and friendliness of all the staff I spoke to. Additional bonus was that my car was spotless when it was returned to me.
Absolutely delighted.
Thank you to everyone involved.
Best wishes to all.
Paula
C. P.
It's not very often that you come across 1st class customer service these days, but I have to say that is exactly what you get at Snows Accident Repair Centre. They are absolutely 1st class in every way when it comes to looking after you, and your vehicle. From my very first visit to picking up my car, Maddie in customer service was extremely polite and very helpful. She made sure that I was taken care of and kept up to date all the way through the accident repairs on my BMW. I even got a courtesy call from Maddie "AFTER" the repairs were done to make sure that I was happy ! Now that doesn't happen very often, does it ? Thank you very much Maddie for your excellent customer service and will definitely be coming to Snows in the future. I can strongly recommend the services of Snows Accident Repair Centre. 5 Star service all the way ! Thanks again Maddie. You are a credit to the business !
J. M.
Extensive accident bodywork repair on a Mazda CX3 Soul Red Crystal Metallic.. You cannot tell that an accident repair has been completed. Quality work. A big thank you to Dan Roberts in the Snow's Accident Centre who kept me informed all the way through and to the workshop who did the repairs and respraying. They also made the quote to my insurance company which was accepted by them.
R. P.
I would like to thank everybody at snows accident repair centre for making the whole process so seamless especially kenny who took control of the whole claim my insurers wanted to send me to one of there own repairers of which I thought I had no choice but after talking to kenny he advised me I could have repairs done by a repairer of my choice and the benefits of having a manufacturer approved repair carried out by snows. My car was repaired in a timely manner and looked good as new.
I highly recommend snows accident repair centre they will go the extra mile to.
D. W.
Excellent experience, and a real pleasure to deal with.
Both Maddie Green who went out of her way to make it happen, and Kenny Folland who is always helpful, trustworthy and a credit to Snows!
5* Performance!
L. H.
I bought my car from Snows in Southampton earlier in the year, so when someone scratched the driver door in a car park I took it straight to Snows Accident and Repair. It could not have been better. My initial contact on the phone with Maddie was so helpful and reassuring, and the f2f meeting with estimator Rob was straightforward and very helpful - solutions, not problems.
They managed to squeeze me in quickly and a couple of days later I collected my car in ‘as good as new’ condition. They’d done an excellent job. I was also offered a curtesy car which made the whole annoying incident so much smoother. Thank you team !
M. C.
I have had the good fortune of using Snows accident repair centre. My Car was collected and delivered back to me on the same day for paint work repairs. The cost was very reasonable the service was beyond exemplary. I would like to thank all at the centre and in particular Rob. I would with out hesitation recommend snows.
H. H.
First class service from Sandy and Maddie at the accident repair centre, they were both informative and super friendly. I was absolutely certain that I could not have got a better price for my repairs thanks to Dan!
T. C.
my 5 series was involved in a collision with an unsecured rear door on a truck, resulting in a smashed windscreen and damaged trim on the A pillar.
After Snows body shop collected the car
manager Kenny Folland was most helpful. He kept me informed of the progress. The only holdup was the insurance company dragging their feet. My. Car was eventually repaired to as new condition, I am very pleased with the result.
I would recommend this business for BMW owners.
M. B.
Had unfortunate luck with a non fault collision, thanks to the smiley, happy Maddie in reception, the repair was carried out in a timely manor and I was kept updated throughout the whole repair process. Thank you Maddie, Kenny & all involved.
D. N.
Professional from start to finish. Everyone was very helpful and friendly. The repair was speedy, and I couldn't fault the entire experience.. seamless! Kenny was super polite and courteous. Robert was efficient with his emails. And Maddie was also super polite and accommodating. Excellent stuff, and it's good to see - it's hard to come by such good service these days! Give yourselves a pat on the back. Thanks again.
M. C.
I had an accident in 2019 and was referred to Snows by my insurer. I was very impressed with the high standard and service provided, that when I needed to get my bumper replaced in Dec 2021 with an insurance claim that I chose to go back to snows due to excellent service provided previously, the reception team and Sandy has been very helpful and would recommend to anyone that needs repairs done to their cars.
A. H.
After two other repair centres failed to repair my vehicle I took my car to snows. Not only did they manage to find and fix the fault, the service was first class. Dan really deserves a special mention in making things very clear, was very professional and informative throughout the process. Definitely my new ‘go to’ repair centre
j. w.
Excellent experience with snows group, took my car in to get some repairs done. Dealt with Dan the manager who was extremely professional and who kept me informed all the way through to completion. The car was finished to a very high standard and was even returned back to me clean ! Will 100% go back for any future work.
D. C.
I recently had my car repaired at snows arc the whole process was outstanding starting with Sandy on reception with a warm and professional greeting all the way through , to me receiving my car back like nothing had happened , I would strongly recommend there services
P. F.
100% recommend Snows Accident Repair! I travel from Bournemouth to use Snows Accident Repair because they are by far the most professional, friendly and trustworthy. They've saved me money by being honest regarding repair options, so there really is no comparison (and I've used a few Bodyshops in my time). A special thank you to Dan Bush who kept in touch with me and personally oversaw the repair of my wife's bumper and more recently the bonnet of my car. Great work Snows!
J. H.
Excellent service from Sandy & the team. Helpful from start to finish & great service having my car picked up and dropped off again once the work was completed.
d. m.
Firstly a very big thank you to Daniel Roberts (primarily) and also to the rest of the team Snows Accident Repair Centre, for getting my car back to me in the condition it had been prior to the accident it had been involved in. I was especially impressed with his honesty and patience and for customer service, I cannot commend him high enough. Thank you Daniel. David.
H. J.
I work for a parts supplier who delivers parts into Snows, when ever I deliver Laura is always cheerful and welcoming which I don't get from a lot of other body shops.
G.
I recently visited Snows Accident repair centre and was looked after by Laura and maddie from start to finish. If I could give more stars I would, very friendly and excellent service. Thank you
R. F.
Maddie & Rob were very professional and honest with us.
Our repair could have cost us quite a bit. But they stated, as long as we're happy with a few dents, to just polish the scratches out. The car looks fine and we're happy with it
L. G.
Faultless service from the lovely, smiley Maddie in reception & an outstanding repair on our Hilux.
5 stars all round.
A. C.
My Volvo S80 was damaged from behind, by another driver, and had to replace bumper and parking sensors.
I decided to take my car to Snows Accident Repair Centre and Kenny Foland managed my repair.
The car was fixed very quick and looks like new. I am very happy with the service i got, everybody was very nice and Kenny very helpful.
If you are involved in a non fault accident like me, make sure you get all the driver details and photos with both cars, and try to speak with Kenny before you make a claim for your car. He will guide you with the steps you need to do, to get your car fixed ASAP.
a. w.
Excellent customer service from Sandy, every question and issue addressed with a level of dedication and detail that does the place proud. My car came back looking like new inside and out.
J.
Fantastic customer service, always kept in the loop and the repairs were completed to the highest standard. It was a pleasure dealing with Maddie and Antonio, would highly recommend.
S. H.
Fantastic service delivered by the team at the accident repair centre. Maddie communicated efficiently and professionally and made sure I was well looked after.
i. s.
I needed some advice and popped in on the off chance that someone might be free to help me. Two very professional and helpful guys Fraser and Kenny, advised me on the best course of action virtually straight away and i look forward to using Snows in the very near future.
R. A.
I've recently had an accident in my Lexus CT. Thank goodness I ELECTED
SNOWS ACCIDENT REPAIR CENTRE . What a wonderful job beyond my expectations .My immediate thought how will I get this repaired . ANNTONIO the repair shop manager put my mind at ease . After reviewing my case phoned to say YES! this is repairable ...Sure enough he came up with a FIRST CLASS REPAIR . I can honestly say anywhere else it would have been a different story . THANK YOU ANNTONIO & TEAM
RAY ..ASHTON ..OF EXMOUTH
C. B.
Excellent service, polite, friendly staff. My car was collected and a loan car dropped off as planned. The repair was very quick and my car was returned looking like new. Really good communication from Kenny Folland. Thank you all very much.
E. C.
I would Highly recommend this business, quality product & service especially staff member Laura Tydeman who works extremely hard with a friendly attitude towards customers and helping them fix their vehicles as she has a passion for cars.
H. “. B.
Edit 12/07/21: Following my review a member of the team at snows discussed my review with me on the phone. I was pleased with the way It was handled and the situation explained. In the end good customer service.
Original review: Massively over estimated costs and never sent me a quote. Poor customer service just out to make money from insurance Jobs.
M. C.
The work carried out was to put right a very badly executed accident repair done last November. The paint started to fall off!
After speaking to my insurance company they sent an independent inspector and it was on his recommendation I contacted Snows Accident Repair in Southampton. My initial contact was with Daniel, he was extremely helpful and reassuring. They collected my car and liased with my insurers and the inspector. On completion of the wok they returned the car, spotlessly clean and in perfect condition.
Due to the poor quality and cost cutting of the original repair, several parts had to be replaced. Simon, one of their team, kept me fully informed as to progress throughout the repair. The work was carried ot to the highest standard.
Mick Colliss, a well satisfied customer.
H. B.
Dan Bush and his team, including Kenny, Sonny and the guy who delivered my car after the repair (sorry didn't get your name!) upheld the professional, friendly and high-quality service that I have come to expect from Snows. Everything was as discussed, with clear communication and excellent customer service. I felt that my car was in safe hands and it looked great when it was returned, both outside and in! Highly recommended!
N. F.
Needed body work repair after an accident. All the staff I dealt with were efficient and friendly in their dealings. Kenny was my main contact, and was friendly quick and efficient keeping me up to date with progress and delivering service as promised. I do not know the name of the lady who collected my car or the lady who arranged to supply a loan car but both were very friendly and efficient. Everything went well and I now have my car back perfectly repaired. Everything was done to make this as little trouble for me as it could be.
J. P.
Absolutely fantastic Service from start to finish, I contacted snows accident repair one evening after a mishap with a fox had completely smashed my bumper and side panel, the very next morning a gentleman named Robert took my car and delivered a courtesy car, he was very well mannered and I was kept informed about the progress of my repair throughout. The speed of the repair was also extremely satisfying, And within a few days I had my car completely fixed along with a nice complimentary clean which rob delivered with a smile. Thoroughly recommended service, and thank you
b. c.
The guys at snows were absolutely superb start to finish. always on the end of the phone when ever I needed them.
Simon was my case handler and everything he promised he delivered, very educated and professional. He certainly knows what he's talking about. I was even offered tea or coffee and a walk around the car workshop to see what is they do and how they do it.
This gave me great confidence that my vehicle was being repaired to the highest standard.
The end result was drop dropping. Couldn't be more happier.
Big shout out also to Dan & Kenny who also were extremely accommodating and helpful.... and thoroughly
A. N.
Took my 1 Series here after the front bumper DS was hit and dealt with Simon Martin. Simon was great and very helpful at all times, explaining the process and dealing directly with the driver at fault for payment. He collected/dropped off my car at work to save me the roughly 30 mile drive to Southampton. The work done is excellent and is like it never happened. I have always had a small knock to the middle of the bumper that was poorly repaired before I purchased the car but this was repaired for free and I'm very grateful for this!. Absolutely perfect service!!! Thanks again!!
S. E.
Great fast and friendly service, thanks to Fraser for sorting my head lights. Highly recommend
P. M.
Kenny & Antonio we’re fantastic in arranging our vehicle repairs. They dealt directly with the insurance companies ( 2 no fault accidents with 2 weeks) both repairs carried out at the same time, all the hassle taken away, one point of contact and all completed within 6 days
Great service and extremely professional by all the team
C. E.
I recently had an unfortunate circumstance where someone reversed into my car. Although there was minor damage Kenny Folland at Snows made the entire repair process effortless. He contacted me straight away to book my vehicle in, arranged a roll back to pick my vehicle up and fixed my vehicle within a week. I was kept informed through the entire process and my car was delivered back to me yesterday in pristine condition. I cannot recommend Snows accident repair centre and Kenny enough. Great company and great guy to deal with.
A. D.
Superb. I had a courtesy within an hour of registering the crash, as closely suited to my needs as they could thanks to Kerrie. Clear, concise updates exactly when promised. Extremely knowledgeable and went above and beyond with inspection. Kenny and Dan are experts in their fields and left nothing to chance, through inspection, communication and delivered me a car back that appears better than when I bought it. Were understanding with when I could collect due to work and childcare. THIS IS WHERE TO GET YOUR CAR REPAIRED. If I could recommend them higher I would. incredibly professional service . You'd almost want to crash your car to get it repaired again.
N. C.
Excellent support and service after my car was involved in a hit and run and my insurance company tried to write it off. Snows took charge, providing a courtesy car, collecting my vehicle and negotiating directly with the insurance company whilst keeping me updated throughout. Daniel, Kerrie and Kenny did a great job of dealing with my issue professionally, with empathy and courtesy. The bodywork was excellent and my car looks like new.
C. M.
My car has been in twice in the past few months. First time for a door re spray and the paint job/detail was done to an exceptional standard (due to Gen 5 issue). Had a hiccup with communication, but the manager did a full investigation and kindly offered a couple of months later to collect the car to do a valet etc and lend me a courtesy car whilst my car was being done as compensation. This was to put my faith back into the company. Very kind indeed- especially as I live an hour away and due to these tough times.
I mentioned I had a slight accident with a minor bumper issue as it was going in for the complimentary clean and he offered to fix this for me and to make sure my car was looking as good as possible - free of charge!. Today it arrived showroom standard on the back of a truck, considering it had been filthy when it was picked up… inside spotless, full of petrol and the bumper they had fixed to a very high standard!! Although we had a hiccup the first time, I would definately send my car to the workshop again if it’s ever required.
Thank you. I would definately recommend and faith restored.
F. D.
I had my car repaired at snows after an awful accident. Dan turned what was an awful experience in to a positive one. He kept me informed throughout my repairs and I was over the moon with the end result. My car was as good as new. Big thanks to Dan and the team at snows
M. D.
Thank you to Dan Roberts, Maddy and Sandy in Reception and those in the workshop who recently repaired my Leon. A very professional service overall. I would certainly recommend Snows for this sort of work.
O. A.
They have been very helpful, feel very assuring on advice that I have needed. I most definitely recommend the garages as the experienced that I have was a peace of mind specially Frazer and Kenny
J. S.
Excellent customer service from all the team. Those on the front desk were really kind and helpful, the manager (Dan) explained all the available options which allowed me to make my own informed decision on what to do with my car. Those in the workshop have done a great job and were on time. Would recommend to others!
C. E.
Had fabulous service from Antonio this morning, he was very quick, polite and efficient. Sorted out my parking sensor in no time at all and awaiting his quote for remaining work. I would definitely recommend snows accident repair centre
M. L.
I have used Snows several times to repair damaged paint work. The staff have always been professional and expert in all respects. Kenny Folland has been my primary point of contact and his approach and advice has been exemplary.
V. N.
This was my first time using snows due to bad experiences with partridge bmw and I wouldn’t go anywhere else now. Customer service is truly top notch and special thanks to Antonio and Tony for for ensuring a smooth process and a quick turn around time, nothing was too much to ask and always accommodating 👍🏽
R.
Great experience from start to finish. I had already collected several quotes for a repair to the body work on my car, but after speaking with Kenny at Snows I felt confident it was the best place to have the work done. Snows dealt directly with my insurance company making the whole process extremely easy. The work itself was completed to an excellent standard and I would most definitely recommend them.
K. B.
Highly recommend Snows Accident Repair Centre. My car returned in 'as new' condition. A special thanks to Maddie in reception for returning my belongings that I left in their courtesy car. Great experience.
M. M.
I had a dispute with the company that I have bought my car from on a PCP contract. Finally they have agreed to pay for the damage the car had. My case was handled my Kenny Folland from the service repair from Toyota. I could not find a better service and customer service. I had quite a few issues to get payment sorted from the finance company and Kenny took upon himself to chase them and make sure all was done properly.
I can't thank him enough.
Definitely will use their services again if I ever need to fix my Toyota.
J. D.
The team down at Snows Accident Repair Centre done a great job with my car. I had my first accident back in November, fortunately it wasn't my fault and no one was hurt. The team looked after myself and my vehicle all the way. I only had to make 1 phone call and they done the rest for me. Loan vehicle was dropped to work address of which was like for like and I was kept up to date throughout the repairs. Very happy man. A special thank you to Kerrie & Robert.
S. G.
Absolutely excellent service from Maddie, extremely polite, helpful & professional. Nothing to much trouble with questions I had on how snows could help. Thank you Maddie.
B. Y.
A car drove into the back of my Audi A3 and my insurance company recommended Snows Accident Repair Centre. Lois was incredibly friendly and everything ran smoothly. I picked the car up today with a shiny new bumper and Snows had also cleaned the inside and outside (an extra perk!). Kenny and the team are professional and helpful and I'd highly recommend.
M. D.
I highly recommend using Snows accident repair centre. Dan Bush provided me with a professional service and over delivered on the repair needed on my car. They provided me with updates throughout the time my car was in for repair and wouldn’t go any where else for and future bodywork repairs.
T. A.
Another visit. This time to get damage repair after someone hit my Rav in car park and drove off without leaving details.
From start to finish the service, support and friendly communications were superb.
I doubt you could find better service anywhere else.
Thanks Kenny and team.
K. E.
Great team of guys who helped with my repair after a small accident. Very polite and professional. Big thanks to Maddie and Rob and the repair shop team who did a grand job on the car.
B. E.
Fantastic, professional service from start to finish. It was a tricky repair that I had been advised by others would be time consuming and costly but this was just not the case with Snows Accident Repair Centre. Kerrie was polite and professional all the way through keeping me updated and making the whole thing feel slick and stress free. I would 100% recommend them. Manufacturer quality without the heavy price tag. Thanks again.
M. S.
My Audi A6 was involved in a rear end collision and required repair through my insurance. The car was booked into the Snows Accident Repair Centre for the repairs. From the moment it was booked in I was looked after very professionally. When I came to pick up the car, i was very impressed with the quality of work, and you would never know that anything had ever happend. I highly recommend Snows and I would like to thank all the team.
V.
Laura dealt with me when my car was in for repair with yourselves, and the service was impeccable, in both professionalism and politeness. A+
M. S.
Friendly and informative
Was kept up to date with how the repairs were going on my car.
Always happy to answer any questions i had and sandy was more than happy to arrange collection and drop off the loan car as and when i could take delivery
l. w.
A Huge Thank You to the team at Snows accident repair centre who recently repaired my Mini Clubman after I was hit by someone! A special thank you to Maddie, Sandy and Laura in reception who looked after me and arranged the collection and delivery of my vehicle!!
M. W.
Dealt with Laura who was friendly and knowledgeable after having and accident in my Polo. My car looks amazing thank you snows
P. C.
From being somewhat reticent to entrust my new Volvo to anyone to repair scratches and minor dents, to being absolutely bowled-over with the quality of the result. From the very outset, I was met with the delightful, and confident tones of Kerrie Draper, who gave me a sense of reassurance and that there would be no problem.
She was a lady of her word and I was not disappointed. More so in that in addition to an immaculate repair, the car was thoroughly and spotlessly cleaned externally (including painted tyre walls !!), but internally valeted to a showroom standard...A big thank you to everyone at Snows.
D. L.
Our new Lexus suffered damage after colliding with a deer. Our local dealer referred us to Snows Accident and Repair Centre for damage assessment. Simon Martin checked the car over and explained the damage that we couldn't see and confirmed the damage would exceed our insurance excess. He then dealt directly with our insurance company, took the car in straight away and provided us with a courtesy car. He kept us informed throughout on progress and was flexible over our collection date on completion of the work, so there was no hassle for us at all. Brilliant service!
J. N.
My Lexus had accident repair work carried out to a very high standard, delivered back to me in spotless condition. I cant speak highly enough, of there work ethic, special thanks to Maddy, Kenny and Bob. and all repair team.
N. E.
I recently had my Alfa Romeo repaired by Snows after a minor accident. I wanted to say a special Thank you to Laura and Maddie who kept me updated before and during the repairs.
A. B.
Kenny and Maddie are pure legends. Work was done quickly and to an amazing standard. Can’t thank them enough.
C. W.
Really pleased with the repair completed to my Audi. Great service from Maddie in reception throughout.
J. W.
Great service from Kenny and his team at Snows. We had some damage to the front of our Volvo XC60 and the wheel had a crack in it. I sent Kenny a couple fo photos, he immediately called me back to say he would not advise driving the car and sent a pick up and brand new courtesy car for us that morning..... a week later our car was delivered back to us.... smooth operation...couldn't recommend them highly enough. Hopefully won't be using them too soon for damage repairs but nice to know that there are repair centres like that around and if we do it will be straight to Kenny
K. M.
My car went in for scratch and small dent repairs. Was given a courtesy which was new.
Car repair was excellent, car was completely cleaned also inside and out.
Great care taken over sanitation in these difficult times.
Dan, Tony and gentleman who sorted courtesy car were very professional and friendly and helpful.
Exceptional service, would thoroughly recommend Snows.
M.
A few weeks ago my car was involved in an incident where someone drove into me whilst parked, and I needed to have the car repaired as soon as possible - and the team at Snows were more than happy to help! Dealing with the repair was very easy and stress free, and the car came back within a few weeks like brand new! Everyone over at Snows Accident Repair Centre were extremely helpful, Kerrie, Rob, Lois, Dan to name a few. Would not hesitate in having them look after my car in the future!
A. T. E.
Simon did a brilliant job.
I went down with my old (2009) Prius to have a dented bumper assessed. Simon checked it over and fixed it to very high standard. He was helpful, and kept me informed all the time. Excellent work, . Thank you.
D.
Maddie and Sandy were amazing! They were so helpful whilst my vehicle was in for repair making it a completely stress free process, would definitely recommend
J. M.
Excellent service from start to finish. Kenny provided a quote for damage repair within minutes and arranged for pick up of my car. When returned not only was the repair completed as quoted but the car had been completely cleaned.
J. R.
Very impressed with the quality of the work carried out by Kenny and the team at snows accident and repair. My car came in after it had been hit by another car so needed quite abit of work done to the front body work and light. They were very professional and had my car back to me in no time at all.
Thank you very much!
C. W.
Very happy with my experience using Snows Accident Repair Centre. All the team were professional. The manager Dan was very knowledgable, keeping me at ease with any queries I had as I'm not to clued up with cars. The receptionists Kerrie and Lois were kind and polite. Car was completed on time. Would highly recommend going to Snows.
P. B.
I had damaged paint from bird droppings and Daniel Roberts and James Scrivener organised repair paid for by Gen 3 ( the ceramic coating applied to the car before delivery). The panel now looks like new.
A. B.
Excellent service from initial phone call to delivery of car back home. Repair is first rate. Kenny Folland provided good comms and ensured everything went smoothly. Very many thanks to all involved.
D. G.
I recently had some major repairs on my Volvo XC90. The whole process of dealing with insurance companies, leasing companies etc... is never easy but I have to say that I was extremely happy with the way it was all handled. Kenny Folland, my contact there, was brilliant throughout in terms of his responsiveness, professionalism and he really knew what he was talking about.
I'd highly recommend, 5 Star
L. D.
Massive thanks to Maddie, who made the whole experience a pleasure. Would recommend.
L. F.
I had a car accident back in February 2019. The garage that originally fixed my car only made more of a mess and sent it back in a dangerous condition. We finally managed to get it into Snows accident repair. Mark Riches is phenomenal. He took my car into his care and with his team they pulled it apart, made it safe and put it back together beautifully. he kept us informed and updated throughout. Nothing was to much trouble and he wasn’t prepared to rush and compromise the job. He even supplied us with a courtesy car even when my insurance company took mine away. I can’t thank Snows enough for the help and brilliant work they have done. I finally feel like I can turn the page and get on the road to recovery. Thank you so much Mark & team. I’d highly recommend you to anyone.
L. B.
Maddie was a delight to deal with. Explained everything in great detail and kept me informed the whole time my car was with them. Many thanks
R. K.
Maddie is absolutely amazing, very quick, resourceful and polite! Absolute star and fantastic at what she does! ✌🏼
P. V.
I was concerned that my insurance wanted to send my beloved Audi TT to their approved garage. After research, I found that I could use the garage of my choice. I opted for Snows especially after visiting their spotless facility. After receiving an absolutely first class service, they asked me to rate them. If I could give them 6 stars I would. A huge thanks to Dan and Mark, two people passionate about customer service. I would highly recommend my friends and family. A big thank you to all at snows, keep up the excellent work.
D. H.
Couldn't recommend this company enough. Maddie was always at the end of the phone to my numerous phone calls and was always polite and happy to help and solve any issues or queries I had she made it a very stress free experience. Thank you very much.
N. G.
Great service from Maddie in reception. My CHR is looking as good as new. Thank you snows.
M. C.
Just picked up my Toyota CH-R from Snows of Plymouth, after it had been repaired by Snows Accident Repair Centre Southampton.
The Staff at Southampton did a magnificent job and I was always kept informed by Kenny Folland of the progress.
Would not hesitate to take any repair job to them in the future.
S. B.
My car got hit by an uninsured driver causing damage to my rear bumper....Dan and Kerrie managed to book me in so quickly to get the works done and they liaised with my insurers. They came and collected my car and dropped off a courtesy car for me to use the driver who collected my car was very professional and stuck to covid guidelines. You could tell the courtesy car had been thoroughly cleaned and sanitized before I used it. My car came back looking fantastic and good as new we are really happy with it. It is very clean and sanitised through out and the driver who dropped it back kept to covid guidelines and ensured my keys and my car were sanitized. An all around great service.
S. J.
I had a little difficulty getting a date less than 6 weeks away for my service at Southampton but after saying iwould go elsewhere I was offered the next week!
After dropping my car off at Winchester for serviceSnows organised a courtesy car for me and took the car to Southampton before returning it 2 days later to my home in Salisbury.
Excellent service all overseen by Kenny Folland who was most attentive.
The service was quick and good my car returned immaculate by a friendly Polish lady, with fuel replaced!
My courtesy car had only 7 miles of fuel in it when I collected it and as I drove toward Salisbury filling stations were hard to find!! I made it on fumes but had problems releasing filler cap on a Kia(it is under drivers seat!).
Thank you Snows for a good job
Z. W.
Very pleased. Went to Snows after being treated appallingly by another company. Lois was very helpful, got the car booked in straight away (despite it being the New Year), and the estimators had everything sorted in days. Took two weeks to get the car back, and when they did, they had even done a complimentary interior and exterior clean, and spruced up my tyres. They kept me informed about the progress, and made the whole thing as simple and stress free as possible. They actually offer a lifetime guarantee on their work. One of the staff said 'We aim to do a professional job here', and they do. When I even asked if they would keep the car under cover to keep the rain out of the mangled electrics, they said that would be fine, and stuck to their word (unlike the first company I went to who just lied to me). Strongly recommend using these people. They'll give you a courtesy car without any hassle. Even if your insurers say they aren't certified to work on your vehicle, CHECK because they probably are - my insurance company initially said I couldn't use them, but when I queried it, they said that actually it was fine because they are approved repairers for most makes.
C. W.
Great service, excellent repair and good communication. Special thanks to Maddie, Antonio and Sandy.
B. S.
My contact was Rob Dace, he was a pleasure to deal with . Rob was so helpful and friendly and kept me in the picture at all times. Rob is a very professional, fiendly and a credit to Snows body shop. I'm so happy now BMW has changed it attitude to clients, dare I say it USED to be quite snobby. Mind you, I have had a BMW for 43 years, mostly 5 series and have tried Mercs, but have always owned a BMW.
A. R.
Really happy with team at the bodyshop, great job on the car, looked after by Maddie Green, really helpful and went the extra mile, thanks again.
E. M.
Great customer service! Great quality of work! Very happy customer. Big thanks to Dan & the Team!
J. M.
Brilliant!! Took my Q3 in to be repaired after scrapping and denting driver side. Kenny was great and kept me informed all the way through the process. Hope I don’t need to use again but will not hesitate should I need to.
D. A.
I recently dealt with Snows Repair after an accident in my car. I dealt with Robert Dace who picked my car up the very next day; he was extremely professional and helpful. All repairs were done in a very timely manner and Robert kept me updated throughout which was hugely appreciated during an unsettling time. I would highly recommend Snows Repair and Robert in particular, is an absolute credit to the company.
J. i.
The experience was excellent .Simon Martin kept me informed throughout the repair. My car was presented like new. I would not hesitate to recommend their service and workmanship.
L. H.
I can’t rate Tony highly enough. He’s a credit to Snows. I hope they realise just how good he is. He kept me fully informed of what was happening to my car and went way beyond his duty of care. I can’t thank him enough for his help and kindness. To top it off, the guys did a beautiful job of repairing my car. Huge thanks to all the guys who worked on my Audi Q2. Fabulous job.
P. H.
I had the unfortunate experience of being hit by an uninsured driver and was recommended this place by a friend of mine. From start to finish i was dealt with by dan who i believe is the manager. The whole experience was so informative was kept up to date with progress from dan. . At the end of it the quality of the work done was just well amazing!. . Cant recommend this place enough. If you want the best then this is it. Thankyou guys. Happy customer.
J. C.
From start to finish they were very professional kind and understanding. kept me updated on what stage my car was at which was nice to know. My car looks brand new and they have restored my faith in accident repair centres after having a nightmare with a very well known one. Cant thank you all enough top job and will definitely use again.
V.
My insurance company tried to force me to pay extra for keeping it at this company by lying that they are not partnered, but the amazing customer service level dealt with each problem I had on my behalf. Friendly throughout and repaired my car faster than expected. Special thanks to Simon for his advice and assistance. Would definitely recommend to anyone.
P. U.
I brought my BMW 320 in for repairs. The repair was done to a very high standard and I was kept updated and informed for the duration. Cannot fault snows accident repair and will recommend to anyone in need of a repair! A big thank you to Hannah for arranging the estimate and repairs so quickly and keeping me informed. Very pleasant to deal with!!
D. B.
Very friendly and professional.
Really appreciate the work done.
Very happy. I will return.
A. H.
Can’t thank Simon Martin and the Snows team enough!
If it wasn’t for Simon’s knowledge, i’d be driving my family around in an unsafe car with no manufacturers warranty. It took 3 months of fight to get my insurance company to agree to fully rectify all the dodgy repairs carried out by their chosen repairers (5 failed attempts over another 3months). Simon was supportive, efficient, polite and got the job done. I’d give them 10 stars if I could. Thank you Simon!
T. R.
Our car was booked in here by Too Good to Auction as it had scratches on it when we arrived to collect it.
We were struggling to get information about when our car would be ready from Too Good to Auction so we googled the phone number of the repair centre and spoke to them direct.
Tony was lovely to deal with, he was friendly and informative and kept in contact with us which was exactly what we needed. When we explained we desperately needed the car back by a specific time he made it happen for us.
The car is as good as new and cant fault the service from them. Thank you so much Tony!
L. G.
Yesterday morning i discovered that my panoramic roof on my car had been smashed i have never had an incident like this before with a car and was naturally a little distressed and unsure on what to do. I contacted Snows Accident and Repair Centre to be greeted by the lovely Kerri who instantly arranged for my car to be collected the same day (which i had not expected ) and arranged a loan car for me to use for the duration.
Kenny Folland and Mark Riches have now taken over my case and have been so helpful and kept me informed throughout this experience so far.
As a new Mummy on Maternity leave to be left without a car is a huge deal and to have to deal with something like this would of been extremely overwhelming and stressful had i not received this level of service. I cant thank the team enough I feel like a valued customer and highly
recommend the Snows Accident and Repair Centre.
Thank you again
Laura
Z. A.
5 STAR service and repair. Mark was absolutely fantastic, extremely friendly and very knowledgeable. I'm my than glad that I decided to go with Snows for the repair of my Peugeot 5008 rather than my insurance companies repairer. I will be highly recommending Snows to anyone that needs body work doing to their vehicle.
M. 1.
I had recently my car repaired with Snows. I am extremely happy with the service provided. Dan manager is very professional and helpful as the rest of the staff. My repair went smoothly without any problems. My car looks immaculate. I would highly recommend Snows Southampton.
P.
Tony the workshop controller was smashing! Can't fault the service and workmanship! Big 5 stars from me! Car looks as good as new and receptionist Claire was brilliant throughout keeping me informed every step of the way.
Had two unfortunate incidents in my Audi A6 and they dealt with it in such a seemless matter, offering a courtesy car and even picking up my vehicle!
Highly recommended!
P. M.
Snows Accident Repair are a professional Crash Repair Centre . Very friendly service and the team are always willing to help. Dan the Manager is supportive and offers guidance and assurance of the repair process putting your mind at rest . I certainly recommend Snows Accident Repair.
A. T.
A big thanks to the guys for the top quality repair to my vehicle. Very professional and helpful throughout the whole process. A big thanks to Kenny who was very supportive and informative.
I would definitely recommend! 👍
T.
1st class service from Maddie, car finished in good time and a very good job done. She also sorted a Excellent courtesy car. 5* treatment
H. M.
Couldn't fault the service i received from Tony Habens and Dan Bush, From when i dropped the vehicle off to when i collect it. Tony called me daily to update me with the progress they were making on the vehicle. Easiest and most pleasant people to deal with. The quality of the work was perfect. Upon collection Tony took me around the vehicle to explain and show me what they have done, again cant fault the quality. If anyone is thinking about taking their vehicle to Snows for work to be done, please do you wont regret it.
To: Tony, Dan and the lads who worked on my car cant thank you guys enough. Cars like new again 👌🏼
R. L.
Great experience. 2 days after buying our new M140i someone crashed into us and Simon was brilliant from start to finish. I called the Snows dealer enquiring about repairs and within a few hours Simon had sorted everything for us including recovery of the vehicle, repairs and a hire car for us. Couldn't recommend them, and him in particular, enough. Nothing was too much trouble for him and he even went above and beyond and sorted some extra bits on the car for us when the complex repairs were finally completed.
I worked in motor claims for 10 years and had regular contact with countless repair centres and have never received such a high standard of service. Wouldnt take any of our cars anywhere else now because of the service he gave us (although hopefully we won't have to!).
A. F.
I'm very impressed with the workmanship and quality of the bodywork repair to my BMW M4.
I would like to personally thank Simon Martin for his excellent work dealing with my insurance company and for keeping me updated throughout.
A big thankyou also to the repair team and to Chris Figg for returning my car in a stunning condition.
Many Thanks
Tim
S. T.
I could not be more pleased. From first contact, discussion and description of repair work to be undertaken, arrangement of collection and delivery of my vehicle (including courtesy car) nothing was too much trouble... and the repair work is like new. Please accept a big, big, well deserved thank you.
D. W.
Excellent job carried out by these guys on my car rectifying an inadequate repair carried out by another garage. They were professional from start to finish and the repair was top class. During my 2 visits ive dealt with Dan, tony ,kenny , antonio who have all been really helpful and kept me up to date with what was going on and I couldn't have asked for more .
Thanks again guys .
B. R.
Snows Repair looked after my car after she had been repaired badly by another company. Snows made my car Safe again. I wouldn't have known how badly she had been repaired if it wasn't for Snows kind assistance and observation.
j. r.
Great service,Kenny and Frazer really helpful guys .All round good experience. Will definitely use again in the future
C. L.
Mr Kenny Folland and team were very professional and courteous at all times, coupled with the very high quality of work and final presentation of the car made the whole process very easy. I will certainly recommend.
H. B.
Snows carried out excellent bodywork repairs to my Volvo. Rob dealt with all aspects of the work in a very professional manner with excellent communications at all times. Highly recommended.
D. R.
Being Valued,Treated with Respect & an Excellent Job Done !
I just wanted to thank Kenny and the Team for taking care of my BMW X1 when a stupid neighbour smashed into it.They were happy, friendly, professional & gave me a feeling of confidence. I was right, my BMW came back looking as good as new & cleaned, even a small pot of paint was made up for me incase of any small marks or trolley scrapes were to happen I the future.
If you were to be are unlucky & someone hit your car, insist that the insurer has it repaired by Snows Accident Centre Southampton.
D. G.
Fantastic company, go way above and beyond to help you, whilst dealing with a chap called Dan Bush he makes you feel very welcome and nothing is to much.
Fantastic customer service
Fantastic workmanship
Fantastic staff
Very highly recommended
I. C.
I was so impressed with the fantastic customer service I received from the team at Toyota. I dread anything to do with dealing with car repairs but Dan in particular made the whole experience easy and stress free. He went out of his way to help me and he was very nice, very professional and very patient. Wonderful!!
H. L.
Snows repaired my car after my vehicle was involved in an accident. Daniel was very professional and kept me updated throughout - he’s a true asset to the company. Tony was on hand during pickup to explain the work that had been completed. My car looks brand new! Very very pleased. Will recommend to all - Thank you Snows!
M. L.
This company are absolutely amazing !!
After getting a brand new vehicle and 4days later gets damaged and being referred to Snows i could not be happier with the works done ,I’d honestly say looks better than new. Special thank you to Kerrie and Lois in particular they are a credit to the Snows group (almost made it ok to get vehicle damaged )LOL
Would highly recommend this company to anyone and would go out of my way to use again.
E. J.
Really happy. Thanks Fraser and the rest of the team. Will be sure to recommend
N. H.
Excellent service from Snows. In particular the Admin Team of Laura, Sandy and Maddie were very helpful, with nothing being too much trouble.
P. A.
Just collected car from Snows repair centre after respray, brilliant job and finished before advised time. Special thanks to Rob for helping to get this sorted.
K. W.
Friendly team, Lois and Simon were helpful and solved any problems when they came up. Updated on work and time frames for the work needed.
Repairs look great and my car was shining when I picked it up!
Will use again for any other work I need doing and if you've had an accident make surebyou call Snows accident repair.....was so easy!
J. B.
These guys are amazing. Responsive, and reasonably price I can't fault them. I manage a fleet of Volvos that get various nicks and scratches and they are so helpful. Also when we do have a bodywork issue that needs to go through insurance they are quick to deal with it and take all the hassle for the customer side away. A joy to work with.
S. t.
Called in this morning and explained to the receptionist that I was looking for some advice about the trim on my car, she got hold of a member of staff who then spent 20 minutes with glue remover and polish and sorted it out. At the same time answer my questions and at the end said no charge. This is what I call good old fashion service which you don’t often get nowadays so thanks Antonio.
M. A.
I have had to use this company 3 times over the last 6 months with various vehicles. My dealings with Simon Martin and the team there has been faultless. The work carried out has been second to none. Twice were insurance claims and one was private yet each time I was made to feel valued and my smallest concern was no trouble. They provided a suitable vehicle each time. I would highly recommend them for all body work large to small.
P. R.
Excellent repair job on my car - as good as new. Kept well informed as to progress of repair and insurance claim. Pity only one centre 150 miles away from me, so took a bit longer as Snows had to transport my car to and from Southampton , but end result worth the wait. Quality small courtesy car provided
H. &. M. P.
A light brush with a hedge on a local lane left long scuff marks down the nearside of my nearly-new V40. Kenny polished the paintwork in next to no time and it is as good as new. Excellent, professional and courteous service. I could not have asked for better.
T. A.
I had those thoughts of not wishing to own the car after someone drove in to it but Simon and the BMW attention to detail reassured me that these thoughts were unfounded and a lifetime guarantee for as long as i own the car. An excellent job by Simon and his team at Snows. Fully upfront regarding the repairs and even supplied images of the work in progress. Highly recommended.
t. s.
Kenny Folland did an excellent job in supervising the repair of damage to the paintwork of my Landcruiser. It was done as the estimated cost by Kenny and in a very short timescale. I couldn't be more pleased by the service given to me by Kenny and his team.
B. S.
After another driver hit my BMW whilst it was still under warranty I wanted to ensure that the repairs were done to manufacturers standards. After doing some research online and seeing other excelent reviews for Snows I decided to choose them to carry out the repairs. The initial booking process went quick and smoothly with Snows liasing with the third party insurer to get approval to cover the costs. Despite the COVID-19 crisis hitting whilst the car was in for repair, Snows maintained professionalism thoughout. I am very satisfied with the final result, with the repairs being done to a very high standard. Thank You.
c. C.
Kenny, Tony and Lois were great. They were polite and professional and kept me updated on the progress of my car. The work carried out was of good quality. Would definitely use again.
S. H.
Recently had some accident repair work on my Audi A5 after being hit by a third party. I refused to use the insurance companies preferred repair centre after reading some bad reviews. After doing some research on local repair centres, I decided to use Snows for the repair as they had the best reviews by far. The work was of a extremely high standard & everything went smoothly. I would not hesitate in using them again. Many thanks Snows👍🏻
p.
My experience with this company has been incredible, I sent my car in with a few dents and scrapes expecting the normal over pricing costs and a few weeks of waiting but instead I was happily surprised with great service and charged what I felt extremely fair! They were quick to return my car and can honestly say as good as new, very satisfied customer! I’d recommend this company to everyone.
A. M.
This company is of upmost professionalism, extremely happy with the work done by all staff members, all very friendly and professional, the attention to detail on my BMW was excellent and the care given was top notch. Kenny definitely went above and beyond answering my all my questions and fitting in everything around my busy schedule to make my life easier, fantastic customer service! Thank you!
D. S.
Excellent customer service! After taking my car in to get checked over from being reversed into, Kenny looked it over and then took the time to explain all my options to me! Once booked in my car was dealt with quickly and easily with no hassle at all. Would recommned to anyone needing their services. Thank you again Kenny!
M. B.
The best service you could wish for from any business let alone a repair centre. Welcoming from the moment I stepped in. Excellent service provided by Simon Martin and the rest of the team. This is how a business should operate with regard to their customers. Thank you Simon and the rest of the team.
C. S.
The team at Snows Accident Repair Centre are extremely helpful. They offered me a quick hassle free repair of my car and nothing was too much trouble for them. Such a welcoming and friendly service. I would highly recommend them.
N. K.
Delighted with my experience at snows. All the receptionists were really friendly and the manager Dan was professional and helpful. The overall service was spot on and I received the car on time. 5*
P. H.
The Snows Southampton Repair Centre have been absolutely faultless in their repair of a non BMW vehicle.
Simon Martin assessed and arranged for the repair of a 2014 Freelander 2 which was completed to an amazing standard.The damage was particularly awkward around the passenger door area. The attention to detail and quality of finish are both to an incredibly high level.
Simon and his team are to be highly commended and I would recommend Snows Accident Centre without reservation.
p. h.
Thank you snows. An excellent repair job on my car.
Daniel and Maddie were extremely helpful, friendly and professional
T. C.
A good quality repair with authentic parts for my Audi. Quick and friendly service. Many thanks Dan
M. B.
The service we received from Simon and Kenny (and Tony and Gary) when fixing the damage to our Kia Stinger was AMAZING.
They were totally professional and so friendly and the banter made the whole experience even better!!!!!
We cannot recommend Snows highly enough....THANK YOU GUYS!!!!
A. A.
Dan surpassed expectations with the customer service he provided. He appreciated my unique situation and did everything he could to assist me. The bodyworks carried out by Tony and his team are seamless. Tony's team had to rectify a shocking bodywork repair that had previously been carried out, thus making the job harder than it would have been originally. I can't fault the service I have received.
M.
Big thanks to the guys at SARC, quality repair, professional and on time.
Simon Martin kept in contact with me to update me on the repairs and when my vehicle was going to be collected and delivered back to me. Very professional service, would highly recommend the guys at SARC.
R. B.
Cannot fault the commitment of Snows to put the customer first and for the high quality of work undertaken. This was an unusual one for Tony Habens and Robert Dace, who both rose to the challenge. Once it was established (via Italy!) the bonnet and front bumper of my Abarth 124 Spider were painted matt black (not a decal/wrap) the repaint, also including blue front corner wing, was flawless. Whoever it was who actually did the work did a fantastic job. Three days after collecting the car I unluckily suffered virtually the same incident to the same part of the car (another driver scraping into the car again while parked) - no problem for Snows. Second repair now completed and car still good as new. Lois in the office was very efficient and supportive throughout. Not having used Snows before I was anxious about getting a good outcome but needn't have worried - a great individual and team effort by people who take an interest and pride in what they do and really do care - increasingly rare experience these days. Highly recommended.
C. W.
First of all the repair was faultless that’s a given. But I didn’t have to worry for a second. Put simply they did everything they said they would. There was a minor delay but they gave me plenty of notice and I asked them not to rush. Came back better than pre-accident!!
C. J.
Great work from all the Team again! Thank you Kenny for getting our vehicle back to us ahead of schedule and to Maddie for even taking the time to deliver it back to us.
S. K.
I was blown away by the service I received. Dan Bush was incredibly helpful and within a day, the dent in the side of my car was sorted. I did not expect the car to look as good as it does because the dent was so severe. I cannot recommend this company enough - this is the only company I will use in the future.
P. D.
I took my 3 month old Lexus LC into the Centre after someone had reversed into the car and caused some severe damage. My experience with Body Repair Centre’s has been mixed in the past to say the least but Snows have now set the bar in terms of service, craftsmanship and overall experience. They had the car for 4 days, supplied a courtesy car and when I arrived to pick the car up it looked like the day I picked it up from the showroom. Amazing skills to match the paint on this car. Would highly recommend and will now be my go to Centre.
G. T.
After something hit the bonnet of my beloved Mini CooperS I popped to Snows to see what they thought I should do! Simon came over straight away assessed the damage and took care of everything from start to finish. The service was really efficient and I was without my car for a really short time. They’ve done a great job! Thanks to Simon for taking the stress out of it all for me. Would definitely recommend Snows.
C. L.
Lois, Robert and Kerrie were all polite, professional and made the process of getting my car repaired as convenient and painless as it could be. The repair itself is well up to the standard I've come to expect from Snows - the repaired section indistinguishable from the original paintwork.
P. M.
Great experience using Snows Accident Repair Centre, thanks to Maddie in reception, real 5* service.
A. B.
Maddy and the team were really helpful. Very easy to approach, answered all my questions. Would recommend.
D.
Quick turn around and Maddie at reception went above and beyond to help out. Highly recommend.
A. A.
What can I say..... my experience with Snows Accident and Repair Centre, Southampton, has been a positive one from start to finish. I can most defiantly recommend them. Their positive attitude was a great comfort when I was feeling vulnerable after, and in my case, a very silly and annoying accident to the rear of my Hybrid Yaris and all my own fault!
Kenny Folland, Accident Assessor, was sympathetic and optimistic. I was kept in the picture, by Kenny who I now feel I know extremely well, throughout the five days of the repair. I greatly appreciated the regular up-dates, no need to be wondering how things were going. My delightful Yaris has been returned all clean and tidy! By the way if anyone is thinking of buying a Toyota please go to Snows in Chichester where you will find more helpful and enthusiastic members of the team........
J. P.
After my car was damaged it was booked into the snows accident repair centre Southampton, they arranged a great courtesy car for my use. I was kept updated, nothing was too much trouble. My car was returned to my local Snows BMW. I'm delighted with the repair, my car came back clean inside and out. Thankyou to all the team in the repair centre.
A. R.
From the initial contact in Plymouth with Snows Lexus to the return delivery EVERYTHING has been done exactly as described and done ON TIME. Kenny Folland in Southampton coordinated it all to perfection. All in all, highly recommended
G. R. -. U. S. T. M.
I have now had several dealings with Snows Southampton. They are definitely a place I would recommend this business to other people. Tony, is a very experienced guy when it comes to body repairs.
Nothing is too much trouble for him😎
Kindest regards,
Glenn Robertson
j. t.
Dan Bush and Sandy helped us sort a e-Niro alloy and scratches on door. Handled well.
P. S.
Maddie Green was extremely professional and went the extra mile to ensure my repair was sorted in good time and at a premium level.
C. T.
Snows had my i8 in for a warranty repair and my X5M in to repair damage it sustained whilst parked up. I love my cars - I won't even let BMW wash them.
Absolutely over the moon with the quality of work!
Tony is exceptional, as are Kerrie and Lois.
I cannot recommend them highly enough.
B. S.
Thanks to Kenny, Dan and Simon over at Snows Accident Repair Centre for an excellent service. Very Efficient, you would never know any work was done! I would recommend to anyone.
5 Star!!
C. W.
Having had an accident in my Volvo I was asked to go to another repair shop with awful reviews. I refused and went to Snows. Couldn't be happier with the results. You made the whole process easy from the reception staff to the bodyshop. First class job. Well done everyone.
C. F.
Fantastic service at what was a very stressful time. Kenny was brilliant, especially handling my insurance company. Would recommend and will use again.
N. B.
I would like to thank you all for the great job you carried out for me after a kind soul reversed into my car damaging the boot. It was effortless with your office dealing directly with my insurance company. When I first saw the initial damage my heart sank but turning the corner this morning and seeing my car back to normal, I couldn’t be happier. Fantastic job Highly recommend.
D. P.
I received exemplary service from both Simon Martin and Tony Habens who attended to marks on my Volvo caused be bird lime droppings. I had worsened one of the marks, which was on the bonnet in my attempts to remove the bird lime. Both Tony who worked wonders on the bonnet and Simon worked on the side panels managed to remove all the marks and gave advice should there be further bird lime droppings
R. D.
Excellent communication all the way through the process, emails responded to in evenings and at weekends - well done Kenny! Made the whole situation a lot easier.
A. M.
After a less than impressive response from the main dealer when I reported a steering fault with my 2 month old car, I was eventually referred to Snows Accident Repair Centre. It was a refreshing change to be dealing with an organisation that: a) clearly knew what they were talking about and b) unashamedly put the customer first. Tony dealt with the problem quickly and professionally and from the start his approach was "how much can I do to make sure the problem is solved properly?" rather than "what is the minimum I can get away with?" As an engineer myself, I'm very choosy about who I trust to work on my cars, but I would happily recommend SARC - and I now have a car that drives in a straight line.
a. s.
I needed to have my BMW repaired and so took it to Snows. I was very impressed with the COVID19 precautions and received first class attention from everyone in the office, especially Gary. I was unable to drive a manual and so an automatic was found for me at short notice. Thank you so much for all your help!
S. L.
Very pleased. I went to accident centre as I work for snows Fiat just down the road. It was convenient and I have seen their work first hand on some of our cars in stock. I was devastated after someone crashed into my skoda octavia vrs and broke my bumper, however the centre booked my in a few days later and had my car ready in a week. The result was flawless and my car was cleaned aswell. Definetly recommend to others.
B. S.
Was unfortunately drove into by another driver and had the rear of my car completely smashed in. Snows promptly made contact with me from the Third Party insurer and got my car booked in straight away. Admitedly it took a while to repair, but came back to me like a new car. Big thank you to the team at Snows and especially Antonio Cocomazzi for the brilliant service.
M. C.
Dan and the team at Snow's Accident Repair Centre can be relied upon to a great job. I have used them at least twice (not always my fault, I may add), and they are always good value, flexible, and put the customer first. They also have a relatively new premises on Third Avenue in Millbrook, Southampton. Recommended.
N. W.
Having had appalling service from a different repairer a few years ago (I could have done a better job myself with a spray can), I wasn't sure what to expect this time. I needn't have worried and really cannot see any sign of where the repair has been made. Kerry and Tony were very helpful, the latter taking the time to go through exactly what had been done. If you have a choice of where to have accident repairs carried out, choose Snows. Thank you :-)
a. w.
Antonio Cocomazzi is phenomenal. He assessed my car(Toyota Pruis taxi) and managed all work to be done . Excellent .Top man ! he has done fantastic job with his team they pulled it apart, made it safe and put it back together beautifully. paint the body super and replaced the parts . he helped me well especially looked right and left to get discount because it was not paid by my insurance. Antonio Cocomazzi .
unfortunately the reception team couldn't supply me courtesy car and it took almost 7 weeks for the job to be done but at the end Antonio Cocomazzi made me happy with the job and all his work.
thanks for Antonio and his team and also thanks from Tony he did a lot . Snows body repair cent has done brilliant work . Thank you so much Antonio Cocomazziteam and Tony and their team. I’d highly recommend you to anyone.
N. V.
An amazing job on my Hilux at Snows. Kenny Follard and the team, polite, professional and prompt. Great customer relations. EVERY Toyota Centre should be like this. 5 stars!
s. d.
Very professional indeed, I work in the luxury industry and the service provided was right up there from start to end.
Thanks to Kenny for dealing with my repairs throughout the entire time.
Very efficient indeed and repair was to a high standard.
Highly recommend
F. M.
I have been meaning to get the paint work issues on my front and rear bumper sorted for a while and I am so glad I did, my car looks brand new again. A great experience and a great job, huge thanks to Simon - great service.
O. -. F.
I had my BMX X5, repaired here after some one went in the back of me.
I had a choice of using Partridge BMW or SNOWS, after speaking to both companies, SNOWS definitely showed more customer focus and attention so I decided to go with them.
It was definitely the correct choice as I was informed of the progress of repair and timescales.
Once the car was collected i had noticed a very very small chip in paint work on front bumper and then I thought oh no they will say it was already there and there is no way i can prove otherwise.
After speaking to the branch Manager Daniel Bush, I was quickly put at ease with no arguments or anything he said yes no worries we will sort it out and repair the chip by removing the entire front bumper and repainting the whole thing rather than a touch up.
I would highly recommend this company if you need any type of repairs done to your car as they will treat you like a person and not a number like most other big companies.
SPECIAL THANKS TO:
LOIS START (ADMINISTRATOR)
TONY HABENS (TECHNICIAN)
DANIEL BUSH (MANAGER)
All 3 of you guys are a asset to the company.
again thanks for doing a brilliant job
A. C.
Took my car in for a body repair. Really professional service. Felt like I could trust the guy I was dealing with, (Kenny), and that he wouldn't give me the sales pitch. Excellent work and good as new.
J. H.
I have used snows accident repair centre on on several occasions, ranging from accidental repairs (not my fault, may I add!) to 'cosmetic enhancements' to add some personal touches to vehicles I've purchased through Snows BMW.
I've always dealt with Simon Martin as his subject knowledge is 2nd to none. Simon's excellent customer focus gives you complete confidence, and the finished product sets Snows apart from others when it comes to the quality of workmanship.
D. C.
Took my high value V8 Sports Coupe for repair - excellent service from Kenny and his team - knowledgeable, professional and courteous - superb work, finish and paint job in only 3 days and I'm back on the road
C. H.
Just collected my MINI after receiving damage to the rear and wow it looks new again! 😍 Simon made the whole process easy and provided regular updates which was a relief. Great service, thank you Simon!
A. W.
Fantastic service. Had a rear bumper and side panel repaired and sprayed. The car looks like new.
Fantastic communications from Kenny Folland.
Guys - thanks again.
T. N.
Maddie was brilliant! very helpful and understanding! Defiantly recommend!!
H. L.
Excellent experience with Snows Accident Repair Center in Southampton during their recent repair to my vehicle. Friendly, knowledgeable staff and very prompt dealing with the repairs. Mechanic Tony Habens was especially helpful, thank you!
C. H.
Sandy and Maddie were incredibly helpful. Very efficient with the car being returned in excellent condition. Very much recommend
G. L.
Snows accident repair centre had my VW transporter t6 in for repair and did a brilliant job. From start to finish it was pain free. The staff were always willing to help. I would highly recommend. Many thanks
S. K.
I had a front alloy wheel refurbished today and Tony Havens noticed a piece of wheel trim out of place, I said it was always like this. He fixed it for me there and then. This is excellent service, Tony was so helpful and courteous, and a pleasure to speak to. Tony is a credit to Snows, well done and thanks- first class customer service.
J. L.
Rob and Kenny? More like Batman and Robin. Great guys and even better problem solvers. Thank you both.
R. C.
An outstanding service from Snows ...... I can't recommend them enough. Simon Martin was very knowledgeable and provided excellent customer service. Simon kept me informed and updated throughout a very difficult process. We got there in the end thanks to his tenacity. In this day and age it is very rare to find such a comprehensive and thorough service .... and Snows provided this.
S. N.
I recently had my car repaired at snows accident repair centre and it was such a fantastic service the general manager Dan was very friendly and informative, kenny the estimator kept in contact with me through the whole process and was a great help. What a fantastic team at snows keep up the good work
Thank you
S. S.
Thanks to Kenny and Dan for a great service….. they rang and kept me informed through the whole procedure…. And managed to save me some money! Kenny showed me around the car to check all was as it should be…..would recommend!
Y. B.
Highly recommended company. Just had my Belingo repaired in super quick time . Hire car was delivered when my car was collected.
This is the second time I have used this Company & have been extremely satisfied with the work done , time taken , & the very helpful & pleasant staff.
G. D.
Great customer service, good understanding of work required, speedy & competitive quote & start date, complete with courtesy car & superb workmanship.
Will Definately use again & recommend, many thanks Simon!
A. R.
Fantastic service from the staff who could not have been more helpful. Would highly recommend it to everyone.
Thanks to Kenny and his team for the excellent repair of my car door and the very prompt service provided.
t. m.
Repair managed by Antonio. Excellent customer service and a quick professional repair.
M. D.
Excellent service from Dan Bush and the team, booked in very quick and an excellent job done on my BMW which is only a few months old. The centre is very impressive, I fully recommend to anyone needing minor or major repair.
G. T.
Superb service from Maddie, great experience and a pleasure to deal with.
G.
Recently had repairs completed here and I'm pleased to report that I cannot fault the customer care and quality of repairs. To say I have very high expectations is an understatement, but sadly these days mediocre standards seem to have become the norm and considered acceptable. Heads up! I wasn't aware of SARC until I needed a manufacturer approved bodyshop and these guys really have set standards to which others should aspire... Every member of the team I had contact with made me feel valued as a customer, were knowledgeable, professional and kept me informed of progress throughout.
Thoroughly recommended.
B. M.
I could not praise KENNY at Snows strongly enough, his support and follow through was brilliant and I knew I was in safe hands, the work was done quicker than quoted and he even sorted out delivering something I’d left in the courtesy vehicle, I would definitely use Snows with Kenny again, Bryan McIntyre
R. D.
Fantastic customer service - particular thanks to Antonio, Lois, Kerrie, Simon and Tony. Very clear about options for repair and pricing. Works undertaken promptly. All aspects of my dealings with the team here were excellent. Thank you
a. s.
They were great from start to finish, i was paticuarly impressed with the attention to detail from the estimator who made me fully aware of the work which was to be undertaken and kept me informed of the progress of my claim (Thank you very much Simon !!!) the quality was first class and i will be sure to recommend Snows Accident Repair Centre to my friends and family
H. C.
Fantastic service from all the team and thank you Sandy for all your help. Very professional.
D. R.
Great service from Sandy on reception , professional from start to finish. Explained everything and kept me updated.
T. T.
From the first contact made with Snows bodyshop who are the approved Allianz repairer for my BMW they have carried out their duties with the utmost professionalism and delivered on all the promises made whilst the repair was being carried out.
I was a Fleet Manager for a medium sized building services company with a fleet of between eighty to one hundred vehicles at times and dealt with many vehicle manufactures, dealerships and bodyshops from excellent to very poor. I would like to say if Snows bodyshop deliver service as excellent as this their future is bright.
G. L.
Daniel and his team went out of their way to help me out of a very stressful situation. From start to finish they were extremely professional and kept me informed of what was happening. I would not hesitate to recommend this company. Tony is a real credit to the company and keeps the whole place running smoothly. Well done.
S. B.
Outstanding service from Maddie and the snows team. Would highly recommend
J. W.
Big thank you to Kenny Folland and his team, including Reception, for all their help and co-operation. Excellent work and customer service. Thank you from Roger and Jean.
S. I.
Kenny was absolutely amazing, even to the fact I was having real trouble with my insurance company ( Churchill) don’t ever use them . He sorted it all out for me and gave an excellent service would highly recommend this company
A. W.
Had my BMW repaired here, the level of customer service was amazing and would definitely use them again. Dealt with Tony, Hannah and Dan, all of which couldn’t do enough to help, these are a credit to your business.
L. M.
Recently had my vw transporter repaired at snows the quality of the work was of a high standard. The customer relations was brilliant between dan the manager and myself. I would recommend snows to anyone who needs there vehicle repaired. Lisa maunders
H. B.
I recently had an accident in my car For the first time and I was worried my car would never be the same again but snows did an amazing job it looked like new again and what a great service I was kept well informed through the whole process by kenny and mark and the reception staff were very welcoming and friendly.
I highly recommended this company what a fantastic service.
Thank you
O. f.
Excellent service. I had a bump with another car and Snows couldn't have been more helpful. They even offer a service that means you can pay in installments which is great if not going through an insurance company.
J. S.
Rob and his Team were polite and friendly. I was very pleased with the work that they did on my car. Thank you.
T. T.
My wife's car was recently repaired by Snows, Thank you for the great repair and customer service from Kenny and Laura
P.
Very nice quality repair and respray to difficult tri-coat paint. Antonio arranged collection and delivery of my car and communication with him was excellent throughout the process.
R. C.
Perfect service as always from snows, great communication and brilliant result from the work carried out. Site manager, workshop manager and Maddie all went above and beyond
A. W.
Highly recommended. Did an excellent job on my car. Brilliant team they have there. Very friendly and professional. I wouldn't take my car anywhere else. 10/10!
J. H. -. F.
Fantastic and professional, the best customer service I've ever had from a company in over 30 years of car ownership. My Mini F56 JCW was involved in a non-fault accident less than 2 weeks ago. I called Snows Accident Repair Centre as they are the approved vehicle body repairers for BMW & Mini. At this point a guy took my details and I then had a call with Maddie, who booked my Mini in for the repair assessment. When I visited Maddie set me up on the system taking my details and immediately reassured me that my 'Molly the Mini' would be well looked after. The accessor Kenny had no hesitation in taking pictures of the damage and assured me they would be back in touch with a quote by the next day. I received the quote promptly and agreed with the guy that hit my car that he would pay them directly. Maddie dealt with me throughout the whole process and she handled everything for me. From booking in Molly my Mini to have the repair done, then contacting the guy to settle the bill and communicating with me the whole time. Maddie is a real asset to the business and I would have no hesitation in recommending her and Snows for your accident repair needs. I am extremely happy with the repair and paint finish looks amazing, you would never know Molly has a new bumper! Thanks so much guys! Very quick and efficient throughout.
D. J.
Thank you to Simon and the team for such excellent service and work carried out on our car. We were kept informed throughout the process and are really pleased with the standard of work completed on the car. Thank you.
P. B.
Had to search for a garage that used genuine parts to repair my car . Thankfully Snows were recommended to me and have to say a first class repair . Car was clean on delivery and arrived on time , can't thank you enough .
m. K.
Excellent service! Kenny kept me updated with friendly and informative customer service the entire way through my car being fixed. Highly recommended.
R. V.
Twice in the last few months Snows has had our car to repair after a bus then a minibus reversed into our parked car,can't fault them either time.We had a lovely curtesy car for the whole time ,they kept us informed and when we got it back Tony had done a fantastic job,thank you to all at Snows.
R. M.
Recently had some pretty extensive repair work on my car. It looks brand new, very happy with all the team, especially Mark, who was excellent. Would highly recommend!
G. C.
Fantastic service from start to finish. Car returned promptly in showroom condition. Many thanks to Kenny Folland and his team
s. d.
Daniel and his team from start to finish provided the 1st class service that was recommended to me. Dont believe all the tin pot firms offering there service these guys are top of there game with no stress at all. Well done Dan and all at snows
J. W.
Excellent service for my recent repair. Communication was very good throughout from Rob, and repairs finished on time and to a high standard. Would definitely recommend.
F. L.
Many thanks to Rob and Calvin for their great help in repairing the side of my car after being hit. The repair is totally transparent as if the bash never happened. Thanks again guys.
R. S.
I needed bodywork repair carried out on my car. The whole claim was dealt with quickly and effeciently by Antonio. The customer service I received was fantastic I can't recommend them highly enough.
D. C.
Kenny is a gentleman, very polite and professional. He made the whole process very easy for me, which has not been my experience elsewhere in the past. Thank you!
S. T.
Very impressed by the service I received from kenny kept me up to date with the progress of the repairs being carried out on my car and was so helpful and friendly, my insurer tried to send me to another repairer and I think this was just to save them selves money and I was so glad I didn’t listen to them and insisted in having my car repaired at snows looks brand new,
K. C.
They were excellent! My car was returned to me in perfect condition! Thank you for excellent customer service and for top quality work- highly recommend.
A. T.
Great service, great value. Dan is very knowledgeable, courteous and an asset to the company. My car looks like new! I would definitely recommend them.
S. L.
Well what can I say, Dan & Kerrie & the Team are a credit to the company, they have always helped me with issues, it’s never a problem.
Just a amazing service, would recommend them to all of my friends & more.
So a big thank you from me.
Thanks
Stewart.
D. T.
Simon and Kenny were amazing and all the staff including great reception staff. The quality of the repair and great communication was second to none. Highly recommended.
S. C.
Our car was damaged and the service we received was of the highest quality.The customer service is on another level and i have used Snows twice now. I would recommend the team to anyone.
A. P.
Kenny and the Team were so professional and helpful in repairing my BMW and going the extra mile to make sure I was kept updated and happy with the service - and I was absolutely !
M. T.
Excellent repair-looks as new.
Friendly staff both in the workshop & the ladies in the office.
Happy to recommend if any of my friends are unlucky & have a bump!
Thank you to Dan,Antonio & team.
N. I.
SARC where simply brilliant. Sorted everything, nothing was too much trouble, staff kind, polite and efficient. Repair perfect. What else is there to say!👍
R. B.
Lovely friendly service. The car came back repaired and beautifully clean inside and out. The job was completed in the given time and they went out of their way to find me a automatic courtesy car. Thank you so much
D. C.
Excellent quality , freindly , punctual & approachable people with alot of knowledge. Highly recommend , cannot fault the work carried out & it was to a high standard. Thanks Dan & the team :-)
b. w.
Thanks to snows accident repair centre for repairing my car. Great communication from the team and thanks to Daniel the branch manager for having my car back to me on the agreed date. Would highly recommend 🚘🚘🚘
G. S.
I am extremely pleased with the service I received at Snows. The staff were always helpful with my queries and carried out the required work very quickly. I highly recommend Snows for their quality of business.
E. F.
After a small accident I contacted the repair centre as I did not want to go through my insurance. Spoke to a lovely lady called Lois who was able to provide me with a quote and all the relevant information.
S. R.
I went in recently to get a quote done on my car. and the guy was really helpful and they were very efficient in getting the estimate sent me.
I will be using them after xmas. very friendly and helpful.
J. R.
Great service from the team. Simon Martin was very helpful and quick to respond to any questions raised. Very happy with the service provided and the repair carried out
A. M.
Had my car repaired here recently
Dan and his team were very helpful
And informative throughout the repairs
And the finished results were perfect
Big thanks 👏
L. W.
Incredible service from start to finish. Hannah made the process of booking in my car very stress free and easy! Very happy with repairs!
F. P.
Fantastic service a real quality job very friendly and helpful staff.
R. H.
Great experience, the staff were extremely helpful and knowledgeable, sorted me out within 30mins with a quote and courtesy car. Would recommend them.
H. I.
Brilliant from start to finish! Friendly staff and great customer service. The results are fantastic! Very pleased, thankyou to everyone involved - especially Dan!
J. a. P. J.
First class job organised by Antonio Constantine
S. P.
Kenny Fillans repaired my yaris bumper, was done in timely manner and had communication through our and was offered a car while work was being done.
T. R.
Great service. Repaired bodywork to a very high standard. Also coordinated getting service and repairs completed on same visit. Polite and very helpful staff - Tony was particularly helpful
a. g.
Very pleased with the service I received from Snows. Kenny looked after me very well and the repair to my bumper is excellent
F. H.
Dan Bush, Simon Martin, Kerrie Draper,
Superb work, thank you, very efficient, excellent quality, great communication, Definitely will come back, for such high quality service.
D. R.
Simon from you Portsmouth branch is a real credit to your business. I genuinely believe the customer service I received today was the best customer service I have ever received from any company.
Thanks again Simon
David
I. P.
They should be called Car Renew Center.
My BMW 4 series looks like new!
A. G.
Such lovely people. Made a stressful situation stress free! One of the most professional companies I've dealt with. Thank you all :)
D. G.
Kenny, Kerry and Dan made it easy to arrange the necessary work, and liaised with my insurer to make life that little bit less complicated.
C. W.
Thank you to Kenny. Thanks for putting the bumper panel back in place on my XC60 after somebody pushed it in while parked. Excellent service, thank you again.
s. h.
Thank you so much Mark for an excellent service, from start to finish you were extremely helpful and reassuring.You managed to rebuild my pride and joy back to its former glory, and got me back on the road quickly in time for my holiday as promised.The work carried out looks faultless , I would highly recommend your service to anybody.
B. J.
I would like to thank kenny and dan at snows accident repair centre for such a great service after my accident, I have had body repairs carried out on my car before with another repairer and it was a lot of hassle, my insurance company wanted me to have my car repaired at there approved repairer but I have done this before and was not happy I am so glad I stick to my guns and had my car repaired at snows kenny and Dan made the whole process so easy and hassle free thanks guys
A. N.
Excellent service repairing my damaged car. Kept informed, professional and pleasent to deal with. Thank you
k. c.
Five stars is not enough for these guys
More than helpful with the issues with my Mercedes paint work that was previously wrecked by apollo motor group.
R. B.
Excellent support getting my car trim fixed by Dan & Darren. Thanks ever so much, really appreciate the professional workmanship.
R. R.
Great service Great job thanks very much !
H. B.
A Big thank you to Rob & Lois and the rest of the team for such a great service ,
The work carried out on our car was to a high standard that i cant fault, the car was also returned in a good clean condition
Thank you.
A. R.
Ive had my van repaired a few times here in the past (unfortunately due to accidents that were not my fault), both times the service from the bodyshop has been great. Thank you to Dan and all the team
c. P.
Dan just can't help sharing his enthusiasm for his team the Bodyshop shop. A great team.
S. W.
I have recently had my car repaired, I'd like to give special thanks to Lois. She was so helpful in answering my questions and making my booking process as easy as possible. Thankyou.
N. K.
Absolutely brilliant, cannot thank Kenny Folland enough for organising such prompt service and with his team producing work, of outstanding quality.
L. W.
Great help from Sandy! Excellent customer service.
J. T.
Great service! They always pick up the phone and offer to help the best way they can! Thank you to the receptionist ladies for doing a fantastic job
L. P.
Recently had my car repaired with this company... absolutely great service and repair was quick... tony is a great asset to the company and kept me updated along the process to ensure that I got my car back for when I wanted it... will be telling many people about this place
G. H.
Repair on my car was excellent. Collection of car and delivery back to me was also excellent and had use of courtesy car in between.
L. V.
Great quality service, special thankyou to Maddie and Sandy who kept me updated the whole time.
M. B.
Recently I had my car repaired and it now feels as good as new! Credit to the all the staff who helped especially Antonio who went above and beyond in helping me!
S. M.
Had a delightful person take my wing mirror off this morning , snow's team managed to order and repair in the same day whilst I waited , excellent service , highly recommend lovely team in the office to 👍
a. d.
My repair was dealt with efficiently and courteously. I received excellent service from Kenny Folland.
D. J.
Great service by Dan Bush and his team at SARC. Good communication and excellent workmanship. Thank you to all involved in my positive customer experience.
R. K.
Great service following damaged caused by hitting a fallen tree the morning after recent storm.
Tony in particular helped sort out particular issue with the wing mirror
t. d.
1st class body shop, Dan and Kenny are so helpfull, nothings to much trouble. 5 stars top class customer service
C. B.
I have used your services twice due to damage to my car, on both occasions the service I have received was above and beyond excellent, with thanks to Daniel and his staff, would certainly recommend this workshop, thank you.
D. H.
Amazing service , Rob dace was so professional and kept me up to date throughout the whole process .
M. G.
Excellent from start to finish, Kerrie was brilliant at keeping me informed and the quality of the repair is excellent.
J. F.
Great service. Car repaired to high standard very promptly. Staff were very helpful. Will definitely use again
L. S.
Dan was really helpful and professional,
The business is easy to contact, have answered all questions asked, the work was up to top standard, have used before and would use again, very reliable service,
J.
Friendly staff and they keep you up to date on how long your car will be.
Went through insurance company so I don't know the pricing.
G. A. L.
Couldn't have asked for a painful process to be made easier!
Nothing worse than having your favorite toy bent, Snows dealt with everything and the car came back immaculate.
m. r.
Great quality repair really happy fast reply from Kenny
Glad I fought with the insurance company to use them
S. M.
Excellent Communication and very professional service. Highly recommend! Kenny made a stressful experience far easier. Thank you.
G. W.
Very very friendly and helpful. So far I can't see anything that gives away the repairs. I don't really ever want to go back......but I recommend them wholeheartedly.
m. w.
Thanks Kenny, excellent service, you made a potentially hard experience so easy
Totally professional, trouble free
S. M.
Excellent service, great value and friendly staff, couldn't wish for more from Snows.
Mark was very helpful. Highly recommend, you won't be disappointed.
c. h.
Thanks Dan for your assistance with my paint requirements . I loved the new workshop and your team were spot on as always .
G. W.
A big thank you to Dan and the technicians at snows for carrying out repairs to my Mclaren, A first class service with no stress at a very reasonable price.
L. S.
Great work by Kenny who removed the scratch from my car in under 5 minutes, fantastic service
L. G.
Been to this body shop a couple of times. Always a pleasure to deal with, the journey from start to finish is first class & nothing is ever too much hassle.
G. L.
Simon Martin dealt with my scratched door, first class service and a pleasure to deal with. A star service!
S. B.
I would highly reccomend snows arc - due to the friendly staff. and Lois is an asset to the team friendly and helpful.
N. J.
Fantastic place. Very professional and helpful garage. Full 5 stars....
R. D.
Hard to find. Pleasant staff, needs some TLC. Recently picked my car up after repair, they done a excellent job.
J. H.
Great customer service from Dan Roberts nothing too much trouble
K. N.
Fantastic service after i had an accident. Fast, professional great people to deal with.
A. W.
Perfect what more can i say. The team were very helpful and provided a brilliant service. Would Highly recommend them all. Thanks Guys.
c. w.
Excellent speedy service from Dan Bush and his team. Would highly recommend snows accident repair I wouldn't go anywhere else now.
J. M.
Kenny Folland looked after me and my car really well after I had an accident.Thankyou
J. C.
Antonio and Laura were very Professional and helpful.
R. R.
Excellent and fast repair. Fantastic. Very satisfying.
S. M.
Top class repair done on my BMW 1 series,i work in the trade to,so i know what I'm looking at.