Reviews of Halfords Autocentre Worcester. (Auto Repair Shop) in Worcester (Worcestershire).
Halfords Autocentre Worcester
7-9 The Butts, Worcester WR1 3PA, United Kingdom
Description
Information of Halfords Autocentre Worcester, Auto repair shop in Worcester (Worcestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords Autocentre Worcester
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
8:30am–5pm
Popular times
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Reviews of Halfords Autocentre Worcester
Arranged an MOT online which was quite easy. Dropped the car off 10 minutes before test time and was called back an hour later to be informed the car was ready for collection. It was all dealt with without any problems. Great service. Thanks
I took my car here for an MOT and Full Service, the quality of their work was excellent, they fully explained an issue that came up and quickly sorted it at a very good price. The Customer Service was also quite frankly brilliant ! and I really highly recommend them !
I always bring my cars here for their MoT, very welcoming and friendly staff, honest and non-pushy. Can leave the car there and walk around the city. Highly recommended.
Kevin was amazing at the auto centre, he was clear with my paperwork when I collected my car and took me through any questions I had without hesitation. FAB TEAM at the Worcester auto centre and would highly recommend!
Absolutely fantastic service and advice from Kev and Paul. Really helpful, fair, timely and understanding. I have been charged twice for the MOT but hopefully customer services will be refunding soon.
Helpful, speedy, well priced service to change a headlamp without a fuss for a man who can't do anything practical without breaking it! Great work Halfords!
Went in with a broken bearing race on back wheel. Repaired and on my way again within 3 hours. Very happy customer here. Excellent 👌.
Dropped in to get help with dodgy lights. Fixed in very short order by a really helpful mechanic. Can't rate the service high enough. Sucks to the dealer "closed for the holidays". Think I shall take my next service here.
Had a free brake check, booked in and got them fixed really quickly. Good friendly team and walked into town while I waited 👌
Great experience, helpful staff, competitive pricing, finished promptly and ready when they said . Extra praise to Kevin the Center manager. Don’t leave!!
I recently took my car to Halfords Autocentre for a set of 4 tyres as they were doing a 15% discount which others were not offering. I was greeted in a pleasant and courteous manner, we arranged a time for me to return and collect the car. The car was ready at the exact time. No problems at all. Thank you.
Outstanding service, guys there sorted out my car and offered sound advice regarding advisory notes. Would highly recommend. Many thanks.
Kevin and Paul were both friendly and professional. I was not expecting them to be able to look at the car and sort it so quickly as I dropped in without an appointment. The pricing was competitive and reasonable. I would definitely recommend Halfords Autocentre in Worcester, this garage will be my first port of call from now on.
If I could give 10 more stars I would . NHS employee with a car issue causing me a major headache. Really helpful on the phone and supper fast service again. Thank you thank you thank you!!
Great customer service and trustworthy it didn't take long and reasonable price
Super Friendly staff and very prompt service. The manager and supervisor spoke to me throughout explaining the process. Highly recommended
Excellent service. Kept me informed of developments daily. Honest, trustyworthy advice. Sound repairs at a reasonable price. I would not take my car anywhere else.
The mechanics were all really helpful and welcoming. It was good value especially as I had money supermarket vouchers and bought Halfords vouchers through bluelight card so paid with those and got an extra 7% off the remaining balance. It was the cheapest service I found after hunting around
We have used Halfords Autocentre in Worcester for around a year now, they have looked after all our servicing needs. They are ready for the car at the agreed drop of time and every single time our cars have been ready on time. The staff are very professional, all work had been done to a high standard. If you don’t use Halfords it’s because you don’t know how brilliant they are. Kevin, one of the mangers is extremely helpful, knowledgeable & fantastic to deal with.
We highly recommended Halfords Worcester.
I brought my car in for an MOT this week, and was truly amazed at the extraordinary service I received. The gentleman who checked my car in was professional and efficient while still having a friendly, personal approach - a welcome exchange in a world where this is often so lacking. I highly recommend Halfords Autocentre Worcester, and will most definitely be bringing my car back in the future. Thanks guys!
Had a lovely experience during my first MOT yesterday with Halfords Worcester. The main guy on reception (apologies, didn't catch his name) was so kind towards me and showed me a couple of things about the car that I didn't previously know! Also helped top up my oil.
Really really friendly and professional service and I'll defo be going with Halfords Worcester in the future.
Thank you so much for the help :)
Went for a major service. Everything was perfect, dropped off the car and it was ready a few hours later. No waiting around and they did a good job.
Really helpful team, really knowledgeable and not pushy
Most people naturally wonder if their mechanic is trustworthy. They've always come across as reliable, honest and good on a personal level.
Never had an issues. Been coming here for a few years now. They also take American Express which is a plus.
Staff are always friendly and accommodating where possible
Had a collapsed wheel bearing and a worn gearbox mount on my Fiat Doblo and phoned Halfords Autocentre in Worcester late afternoon to book it in.
Spoke with Kevin who managed to book me in for the following morning.
Regular updates while the work was being carried out and that afternoon collected my car.
I was shown the replaced parts which was good to see.
Have used Kevin and the team many times and would recommend them to anyone.
Great work, great service and a great bunch of guys
Many thanks.
Excellent professional service done quickly.competitive price too
Every time I have an issue with my car, it goes straight to these guys who fix it every time with no hassle caused to me! They are welcoming, funny, professional and always explain in full details what is wrong and how to fix.
They always give the most competitive price and treat my car with respect.
Thank you as always to Kevin, Phil and all the others at this garage!
Absolutely fantastic service! Easy to book in, time slot was convenient. Throughout the day, Kevin kept me informed about the findings, cost, when the car would be available, etc. I received a highly professional service and felt valued as a customer - indeed, very pleasant and put at ease throughout.
The car received an MOT, service and a brake light issue fixed. I was taken through the advisories and the costings but felt no pressure on time or to rush any changes.
As such, I seldom leave reviews however Kevin and his team provided a remarkable service.
Thank you!
Staff were very polite and professional but
when returned all 4 tyres were at signicantly different pressures even after running for a few miles to let them settle in
Brilliant customer service and work carried out!
I've used them for tyres before the service I've was and price was good this time I wanted brake pads and discs over £100 more than going to the main Jag dealer
Fantastic service. Wind screen wiper stopped working on my longest drive since pre pandemic. Two of the guys started working on it as soon as I pulled into the courtyard and were able to sort it out. Very grateful to them, thank you!
These places can sometimes get bad rep becusse of other branches, and as I was given a free MOT I must admit I was expecting a fail and a list of work needed. However, the guys there were efficient, helpful and pragmatic as well as friendly and knowledgeable. The place is clean, tidy and well presented, maybe a tad small for somewhere the size of Worcester but that's not their fault. Although the MOT was a failure (no front plate as I forgot it, my own fault) the guys let me bring it when collecting the car and retested once I'd fitted it (they offered to do that too for me). The timing was well kept and I'd be happy to go there again as well as recommend to others.
We called in to Halfords on a whim, as our car had suddenly developed a worrying rattle! The team were getting ready to close up for the day but were more than happy to inspect underneath the car to ensure that it was safe to drive.
We really appreciated their professionalism and willingness to help!
Thank you to Kevin who was out first port of call, much appreciated peace of mind for our drive home. Xx
I took my car in for MOT. I previously spoke on the phone to the manager when I booked my car in the day before. I was impressed with how quickly I could book my car in. Kevin the manager also met me at the store. He was polite and welcoming and immediately put me at ease. He explained the procedure and I left my car there. When he later telephoned me with work that needed to be done, he was completely honest about what could be left and what needed my attention sooner rather than later. He went out of his way to source the parts needed, photocopy any documents I took down, and he then had the car ready to be picked up earlier than I had asked. I am well impressed with the professionalism and quality of work from Halfords Autocentre.
I was on business in Worcester when my oil light came on, this branch was the nearest, Phil one of the employees came out to my car, checked the oil and it needed topping up,he did this for me and then checked the oil and said I was OK now, I just want to give a massive shout out to Phil, and thank him for being so kind
GREAT CUSTOMER SERVICE FAST AND EFFICIENT SERVICE!!WOULD DEFINITELY RECOMMEND!!
It was suppose to be just a straight forward fitting of 4 new tyres but the locking nuts broke! I was immediately informed by Kevin who kept me informed throughout the day. The problem was resolved through the generosity of Kevin.in sourcing some replacement locking nuts.
Excellent service from Kevin and the team.Can't thank them enough.
Kevin and his team went over and above to rectify a major problem, not caused by them, but by the mobile tyre fitter representing Halfords.
From my initial contact with them , through to rectify the problem , they showed great professionalism, and a level of customer service that would be hard to match anywhere.
I hope they all get the positive feedback they deserve , and I will not hesitate in using this branch again.
Excellent customer service from Kevin and the wider team. Used the centre a number of times for my car and my wife’s. Always a pleasant experience, with the team often going above and beyond what you might expect.
Fantastic service and well priced
The clutch needed repairing and I was really well looked after
We always use Halfords at The Butts for both cars. Kevin and his team are always very helpful and professional, giving an excellent service and good helpful advice at a very reasonable price. Would recommend them for all services.
Always great staff and service. Couldn't recommend more.
I took my car for an MOT, it failed but they were able to squeeze me in the afternoon the following day despite them being fully booked that day. They even knocked some money off the work. Hopefully they move to bigger premises soon so the parking is better and they can keep up the same standards on a larger scale for Worcester.
Great service and very professionals. The work was easily done and the technical and administrative staff were very efficient and professional. 100% recommended.
Very polite and helpful staff. However please check what work you’re being recommended to have. As a result of work required for MOT, I was advised I needed a suspension arm at a cost of £200. It was only after I asked the sales manager to check my work PREVIOUSLY, that I discovered I’d already had it done at the same garage and WITHIN the 12 month guarantee. Hence my curiosity saved me £200!!
Excellent service as always, always try to accommodate . One of the best in Worcester
I used this garage for my MOT both this year and last and I always find them to be very honest and good value. Staff are always helpful and pleasant too.
Air con. Did what they said they would. Phoned me to report and discuss. Everything you want.
Great set of lads, a pleasure to spend time there.
Tyre change . Great service. Used twice . Once I got a flat at work and they came to me. So impressed got my other tyres done with them. Great price and service
I was greeted by a very friendly and polite gentleman called John, who booked my car in for a new set of tyres. John provided outstanding customer service and excellent communication throughout the entire experience. Many thanks to the whole team. Highly recommended.
Couldn't have found a better garage than this for my car. Kevin, who is the face of Halfords at this branch is so genuine and honest and it is because of his honesty that keeps me returning.
Never had a problem with any job that I have had carried out here.
Thanks Kevin.
Selection of service needed was straightforward. Attendance and greeting was professional and clean with correct social distancing in place although staff felt no need to wear face coverings anywhere in the property. Time estimate for the work was bang on and was contacted when job was complete. only minus as that seat was not put back in original position when works done so no real problems after I had cracked my head on the door frame.
Dealt with Kevin and Mick and both were very friendly and helpful. Mick sorted out all my car's problems and my Golf is now running better than ever. Great service. Will continue to use in the future. Thanks Kev and Mick.
Very friendly staff, fast service. Tyres replaced within the hour.
I thoroughly recommend the Worcester branch of Halfords. It's always straightforward booking the car in and I find all the staff there helpful, knowledgeable and communicative. If work needs to be done I never feel it's unnecessary, in fact they're always honest about how long the car can realistically wait before I need to throw cash at it!
Went here to have the brakes replaced and from the offset the guy on the front desk was a great person to talk to and very knowledgeable. Would definitely recommend and use again.
Only interacted with Kevin but he was very helpful and accommodating. Car was in for an mot, recieved very detailed feedback and they were able to rectify some minor issues to enable the car to pass. Good communication through the day as well. I definitely recommend them and I will be using them again.
Booked my car in swiftly and fixed it within a quick timeframe. Very nice manner and good customer service. Will definitely go again! :)
Had a fantastic experience when bringing my car for service and MOT. The manager Kevin was so helpful and explained everything. I would definitely recommend Halfords Autocentre Worcester and will be taking my car there again for service.
Our booking for an MoT was handled and confirmed easily online. We arrived and were dealt with on time with social distancing being observed - important these days. The same applied to collection of the car - no delays, any matters needing attention being explained, and that was that. Overall a good experience - well, as good as getting an MoT can be!
I had a really good experience - from the initial call to check they could do an extra job on the service, to booking online, dropping off and picking the car up. Staff were friendly, professional and I was confident the service was done properly.
Excellent customer service from Halfords Autocentre in Worcester. Booked in to have a free tyre and brake check, and found the team there extremely hospitable. Nothing was too much trouble and they gave honest factual responses without scaremongering or trying to up-sell. I'll be visiting again in the future. 5*
Kevin and Mark did a great job, MOT was completed quickly and they kept in touch regarding replacement items that I required! Would 100% recommend
Always have a really positive experience when I take my car! Kevin and team are great and trustworthy, they will go above and beyond to help with your car needs! Thanks guys 😊
Interim service, MOT and front brakes. Good price compared to Ford dealership, especially with Halfords Brakes for life. Always a bit of a pain to get to and park up as it's now in the centre of town as opposed to Blackpole, but very friendly and professional service.
I'm a driving instructor and had an electrical problem with the car and managed to limp into Halfords Worcester to see what the problem was, dispite being mad busy these guys not only found out what was wrong but got me back on the road the same day having to fit 2 new parts to the car, can't thank them enough 100 % shocked at how they helped me out a credit to Halfords
A warm, friendly place, fantastic service, I wouldn't take my car anywhere else
The whole experience was positive, quick and easy online booking system, competitive price, good customer service, very good follow up. Nothing not to like. Would recommend.
Happy to recommend. Despite the lockdown restrictions and concerns about health the guys at Worcester Autocentre sorted my MOT efficiently. The team were friendly and helpful and i felt safe throughout. Thankyou.
Mot done on the 7/01/22, very quick and professional, willing to talk through advisories and any recommendations. Would recommend.
Friendly staff - helped me go through the service/health check report. Didn’t call me when the car was ready but I wasn’t in a hurry and answered the phone promptly/told me it was ready quickly when I followed up.
I called in to ask about a creak that was getting worse somewhere within the front of the car. Within 5 minutes the car was taken out for a drive, then immediately after MOT done, all problems diagnosed and fixed and I returned to pick it up a few hours later. This was the day before lockdown - all staff were helpful, cheery, and humorous even though they had no idea at that stage what was happening re MOTs and their future. Massive thumbs up - thank you guys!
Very helpful staff who go the extra mile to offer great customer service. Great to drop my car off on the edge of town and have an hours shopping and a coffee before collection. J Moore, Worcester
Vauxhall Signum with Urgent Tyre Replacement Required on day of Travel Home 130 Miles.
Wow Obtained Tyre. Fitted before Lunch after call only made at 9am. Booked with John.
Phil Fitted Great and then Offered to Sort Difficult Indicator Bulb and Contact Issue aided by Manager Kevin.
First Class Service Thank you Team Worcester
Recommend by my friend. Excellent in every sense and at reasonable rate. Very polite customer service.
Always excellent service, prices, efficiency and quality. Never disappointed and also have payment plans if your short. 150% Reccomend
The gentleman on reception was very efficient friendly and was very helpful they put two new tyres on my wife`s car I would go back and have work done without hesitation we both where very happy with the service thank you Halfords.
Great service, excellent quality of work by far the best value tried 3 other companies Halfords was the best value. They went above and beyond to please, will use again 100% would recommend
I went for an M.O.T and they were very open about the amount of time things would take and they repaired the single fault that I had for free. Friendly staff, nice clean office, good value for money.
Fantastic experience getting anew tyre today. Completely covid compliant, friendly, professional and courteous, can't recommend them enough.
Was easy online to book an MOT.
Staff were friendly, interested and attentive.
Work done quickly and efficiently.
No problems at any point.
Had our Toyota MOT'd at the Autocentre. The booking process was done on-line, it was a simple process with options as to date and time. The staff were welcoming and the MOT was done within the times stated. Ver good service
A very friendly and helpful manager of a trustworthy garage. Efficient, reliable and a place I definitely recommend for excellent service.
Lovely staff, we got stuck and they went above and beyond to get us safely back on the road to Leeds. Top quality staff 👌
I booked a combined Service and MOT online and dropped my car in. Despite having technology issues (their Internet connection was not working) which affected the MOT process the team manage to work around this and compete the work quickly and efficiently.
I was kept informed of the progress of the work. I was treated politely and made to feel like a valued customer. I thought the pricing of the work was very reasonable too.
Kevin offered outstanding customer service and knowledge. He kept me updated, and provided valuable advice. I’ll certainly be returning to this Halfords garage.
I'd had my car taken there for its service. Good customer care, good work done to a high quality, also give you some good offers for future visits
It was my first time using this garage and i was absolutely happy with the approach and the way i was treated. I will certainly use them again.
Second time i have used halfords in worcester for an MOT brilliant service needed couple of things fixed to pass which they were able to help with , all done in a few hours
Car MOT. Needed 2 new tyres and a puncture repair on 3rd tyre. Quick efficient and good value
It is so refreshing to find a professional team that not only provide a first class service but also take the trouble to fully explain what work has been carried out.Customer care is always a priority.
I was able to deliver my car early, for my convenience and the work was carried out on time and to a good standard. They were also helpful in an inquiry I had about the vehicle.
Took car for 1st MOT. Booked in on the same day, reasonable price, very pleasant man on reception, they looked after my car ok and it passed.
Friendly staff, MOT done in a good time. Very happy with the level if service.
Visited a few weeks ago as a brake light died, we were out in ten minutes and they did not charge us!
Very friendly staff, and very professional :)
First class service. Staff were friendly and helpful , will use Halfords Auto centre again .
Depending on the day, employees at Halfords can be fast and personable or dismissive. It's all about either booking ahead or coming in with time. I'm sure we all have our off days.
From being received at reception to the timely and professional updates; the customer experience was exemplary! Well done to the team in Worcester.
Everything like clockwork. Online booking, open on time, quick book in, called about brake check and approved further essential work. All work completed on time. Great service.
Amazing price on 4 new tires, service was spot on. Very happy, will be going back at some point 👍
I’m very happy with their service. Specially the person at the desk provides a good customer service.
Kevin was awesome and he really helped us out when we needed it! I’ll be using them again soon for a service and MoT!
Great service, working hard to get me my car sorted within the same day and keeping the cost down, despite there being an incredible amount of work needing to be done!
Very Professional. Great Service. Will use again. Highly Recommended. Thank You.
Initially, tyres different to those I had ordered were fitted to my car, but once I realised and contacted the manager Chris, he was very apologetic and arranged for the correct order to be fitted. When I came into the branch Will again apologied and I went off for a coffee whilst the tyres were fitted. These things can happen, it was 4 tyres of the same brand Bridgestones.
Really pleased with the service, MOT and work carried out. Very friendly and professional service provided given the current climate.
Excellent service, a professional and informative team. I always have confidence in the guys at Halfords Autocentres. Thank you for your excellent service.
Halfords carried out an MOT & full service. Very pleased with the help and advice.
All good, good service
Great service, quick tyre change, Kevin was really helpful and super friendly!
Full MOT, all good and only took a short time, so i waited around
Ultimate professional is very knowledgeable very friendly always get the work completed in reasonable time and only ever happy to help. Keep up the great work
Helpful and efficient . Kept to time even though I arrived 10 minutes late. Polite and careful because of Covid 19
Finally a place I felt wouldn’t rip me off. They were speedy but safe and went out of their way to meet my needs.
I would highly recommend this garage for repairs and maintenance of your vehicle they did an excellent job with my car
Excellent friendly staff. Car ready on time.
Excellent service
Great job, professional and friendly service, quick and efficient as they said, so well impressed - good value too
Very friendly. MOT done with no drama. Recommended.
This place does what it says on the tin, staff call you back when they say they will and Worcester shopping centre is nearby so no need to wait around. The only problem is a lack of onsite parking but the staff manage this well
Best service In Worcestershire, especially Nick, who put his hand and his heart in the work he's doing, gifted from God, to make miracles with Your Car
Handled my battery replacement quickly and efficiently. replaced under warranty without any issues
Good service, but expensive, there are better alternatives if you look around such as quickfit where money can be saved and service is still of good quality.
I have my car mot there every year. They are friendly and helpful
Rapid service, friendly and knowledgeable staff will readily return for future services.
Clean and bright reception. Very pleasant to deal with, Reasuringly honest, great value for money.
Best customer service. I would recommend this garage as the staff are friendly. Good value for money too
Been here for my MOT, tyre fitting and a Full Service - Very quick every time!
Kevin was very helpful cheerful and put me and other customers at ease great Service
Great communication, always happy to help and explain things in detail!
Easy to book mot online.
Speedy service, knowledgeable and friendly staff.
Recommended.
Very efficient, friendly service. On time and kept me informed.
Fast and effective MOT and service with polite and friendly staff. Good value too.
Incredibly responsive and understanding service at a very competitive price. Highly recommended.
Very helpful and friendly staff. Job was completed in under the time stated. Will use again.
Booked in for full service and not.
Great service.
Great service friendly people would have no hesitation in recommending them
Very HONEST and helpful guys. Let's you know what NEEDS fixing and the cost.
Quick, professional, and polite service.
Thank you.
Excellent fast very prompt reliable friendly service.
Very good service from a group of dedicated staff. Phone call & email to advise work was complete.
Everything was great, Brilliant customer service. A great crew
Very good service and great value,will use again
Quick, Efficient polite service with fair pricing. Gets the job done.
They always go above and beyond and do their absolute best, if they cant do something, they explain why and what they will do instead!
Thanks to both Kevin and Phil for a very encouraging and pleasant first visit.
Great service - Kev the receptionist was extremely helpful
Superb! Wonderful customer service, kept me informed throughout. A delight to have used.
Excellent service and will definitely use again. I would recommend
went there last Friday was happy service I always go there feel safe and happy I be look after well
Second visit to this centre, very happy with the service. Will and the team do great work!
Class service as always
Excellent service. Went beyond the norm. Thoroughly recommend.
Had MOT there. No problems. Fast and friendly service.
After a dash cam had to ask staff to put me right nice and friendly
Kevin & his team were excellent - highly recommended!
Carried out MOT and kept to the time they said which was excellent
Very good experience had at halfords will definetly use again
Easy to deal with. Just need that phone call to inform job complete
Kevin and his team were great highly recommend
Good value, prompt service and great communications, excellent!
Always courteous and efficient, happy to recommend.
Great work, done on time. Great prices with quality workmanship.
Efficient, fast and very friendly. Add that to competitive pricing and what more can one ask
Great staff. Very friendly and honest- thank you!
Very helpful easy to book a service online easy to get to top notch recommend
Welcoming, pleasant & professional - recommend (great value)
Quick MOT service and friendly bunch.
Diagnosed and found fault and made repair. Thanks guys
Took in for wheel alignment. Very courteous and sorted in timely manner
Why is Worcester £10 more expencive than Kidderminster??
Always great service and reasonably priced
Went in for an MOT, very helpful. Quick and efficient.
Very professional and work done in time.
Quick and effecient service , special thanks to Kevin !
Good range of products....staff helpful....but could do with more staff.
mot and service on time and excellent customer service
Absolutely splendid service 👍
Always good service here
Great. Quick service, friendly people.
Really pleased with the professional manner in which I was dealt with
Went in for a bike repair, great service
Great customer service, with freindly staff.
Lovely man who helped with a fuse I needed .Many thanks
Perfect quick reliable skilled service.
Excellent service. Friendly and efficient
everything was so good
couldn't have been better
THANK YOU
Very good experience and communication , thanks.
Friendly, knowledgeable staff
Efficient & friendly on recent visit for MOT
Fast, efficient friendly and inexpensive
Very helpful. I would highly recommend them.
Helpful honest service. Recommended.
Very helpful, good service, good price
Mot ,excellently done
Great customer service.
excellent service and great people
It is like all Halfords, a reasonable selection
Good service, no problems
Very professional and very helpful staff
Excellent service from Kevin!
Star performance MOT
Very friendly and helpful
Kevin is excellent.
Good value for the MOT
FULL CAR SERVICE + m o t
Good selection for the motorist
Staff here extremely helpful
Excellent service 👏
Very helpful
Excellent
Excellent services
To can bay everting
Phil is nice
Fast
MOT Renewal
Always helpful
excellent service
Fast service
Friendly staff