Reviews of Airtots. (Baby Store) in London (London).
Airtots
The Refinery, 13 Radnor Walk,, London SW3 4BP, United Kingdom
Description
Information of Airtots, Baby store in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Airtots
Sunday
8am–7pm
Monday
8am–7pm
Tuesday
8am–7pm
Wednesday
8am–7pm
Thursday
8am–7pm
Friday
8am–7pm
Saturday
8am–7pm
Reviews of Airtots
C. K.
Great service, reasonable pricing and the quality of the buggy was also great!
You should not expect a premium high class buggy for the price but it’s a very well groomed buggy that comes in perfect condition and looked completely new to me. It made our trip to London a lot easier!
R. F.
Our experience with Airtots was perfect! I seriously cannot rave about them enough. Not only was the equipment really great and incredibly helpful, but Sam was just the best to work with. Very friendly, great communication and was flexible when we needed to change our plans a little bit. Working with them made our trip with our 9 month old so much easier! Hoping to visit London again and when we do, we'll definitely be using Airtots. :)
M. T. P.
I recommend Airtots not only for the range of baby products they have but more importantly for their quality. Everything we ordered was in perfect condition and it was delivered (and picked-up) on time! When travelling with a young baby it is important to deal with reliable providers, who take care of everything with extreme professionalism and care.
Without any doubts, I will use Airtots again. Thank you Airtots for making our stay in London so much easier!
L. S.
Airtots was an amazingly easy and impressive service from start to finish. Highly recommend them to remove any headache when it comes to figuring out packing logistics for your little. They are super responsive on email, were on time with their delivery to our hotel and being able to leave the stroller with the concierge on the way out and not think about it was so easy and appreciated.
A. K.
The AirTots crew is just amazing! We loved our BabyZen pram we rented for the week, and I'm so thankful they threw in the rain cover - it was definitely used! Best of all, the pram was perfect for the city and folded up to be worn like a bag. All the stars to AirTots!
l. w.
Airtots is an amazing service! We ordered a bundle for our stay in London with our 7 month old. It had everything thing we needed and made our vacation stress free. Sam and the Airtots team were incredibly accommodating to our arrival and departure schedule. Will use them again next time we are in London!
J. “. M.
We had such an amazing experience with Airtots. As we were moving from nyc to London, it was necessary to have cribs and highchairs for our 2 year old twins while we awaiting our belongings to arrive from the us by sea fright. The process was very efficient and straightforward, equally accommodating our needed delivery windows (as well as responding to a need for an early pickup of products, as our things arrived from the USA sooner than anticipated).
J. M. A.
We had a terrific experience with Airtots on our recent visit to London. They were great about communication, prompt in arriving to deliver and pick up the equipment, and helpful in showing us how to set up/use the equipment we had rented. Both the stroller and the baby monitor were in very good condition. It was a real pleasure working with Airtots, and it definitely made our travel easier!
A. W.
Using Airtots was very easy, and they had the perfect equipment for us. Finding a rear facing rental car seat in the UK for my toddler turned out to be harder than I'd expected. Airtots came through, though, and they made everything easy. They delivered the two seats we ordered, gave excellent instructions, and picked the seats up after we were done with them. They were communicative throughout the whole process and overall a pleasure to work with.
R. L.
Airtots took the worry out of our London vacation. They were prompt and responsive and the baby gear we rented was clean, seemed brand new, and perfect for our needs. I would not hesitate to recommend them or use them again. A great experience!
K. R.
We loved our experience with Airtots. The crib we rented was impeccably clean and came with brand new sheets and pads. Delivery and pick up was on time and seamless.
Airtots is the gold standard in customer service -- they were the most flexible, accommodating, helpful, friendly and responsive company I have worked with in a very long time. I will absolutely use them again and would highly recommend to all.
P. S.
What a great experience!!! There are many other companies that hire out baby equipment in London, but Airtots was had the best customer experience. The design and ease of the website were awesome, and the delivery/collection process completely seamless. I even had them deliver and pickup from different hotels, and the did not bat an eye. My push chair and baby tub were waiting for me at the hotel when I checked in, and I simply left it at the hotel after I checked out for Airtots to collect.
I will definitely use your service again, and I’ll continue to spread the word!
K. D.
Airtots are brilliant. We can travel to London and not worry about bringing travel cots, toys, nappies, cot sheets or even a buggy, it makes life so much easier when flying internationally with little ones. Our son LOVES having a scooter too. The equipment is good quality (I especially love the wooden cots), always in perfect condition and often brand new. The Airtots team is courteous and friendly, and they always try and accommodate our many requests! After bad experiences with several other childrens’ equipment rental companies (in London, the rest of the UK and abroad) it was a relief when we found this company. We really appreciate what you do Airtots, you make travelling with kids so much easier!
n. a. n. k.
Such a great and fast service from Airtots. We were in need for the strollers as our strollers went missing during airline transit.. They needed time to locate the strollers and to travel around with kids without strollers is very inconvenient. Matt was very helpful, responded to our request and within 2hours the strollers were delivered to our accommodation.. Thanks so much, Thumbs up! Highly recommended!
P. T.
Airtots was a God-send! It was so nice to not have to drag our personal stroller from the US to London with us. Our airtots stroller was waiting for us when we checked into the hotel, and we were able to easily drop it off with the concierge when we were heading back to the airport. It was an easy and no-fuss solutions for us. I highly recommend using them for traveling with your babies/toddlers. I will definitely use them, again!
N. Ö.
I absolutely recommend Airtots to every traveling family. Airtots was the best part of our trip to London. From the very beginning, the team was extremely involved, being in contact all the time to answer our questions and arranging the delivery and pick up the baby cot we ordered. The cot was solid and great quality and they provided brand new mattress and sheets. I will with no doubt use Airtots again. Thank you!
A. D.
We used Airtots to rent some baby equipment when my husband and I visited London. The delivery and pickup were very smooth. All the items were there and looked like they were good quality. We had a great experience and would definitely recommend them if you have young kids!
P. L.
My wife and I love airtots. We have visited London twice recently, and each time used Airtots to rent baby-related stuff for our <1 year-old. They are reliable, have a good selection of rentable items, and are prompt in their correspondence. A fantastic service for young parents traveling.
C. P.
I am so happy with the service I received from Airtots. They delivered and picked up the stroller within the chosen time window and even called ahead to say approximately when during that window they would arrive. The stroller was clean and in excellent working order. They even included the rain sheild (luckily the weather was nice and we didn't need it). I would definitely recommend this service to anyone travelling to London, and we will definitely use them when we visit again.
K. P.
An outstanding experience! Renting from Airtots made it so that we didn't have to cart around our own cribs - they kindly coordinated delivery and pick up with our Airbnb host and the process was seamless. We also rented toys and a mini scooter for our two little boys - that was such a good decision. They loved the toys and it made our trip so much more enjoyable! Thank you for the great service!
L. H.
We hired a few key bits of equipment for our trip from NZ to London and I wouldn’t hesitate to use Airtots again. Everything was assembled and waiting for us in our hired apartment when we arrived and was spotlessly clean. Having access to high chairs/bouncers etc while travelling made a real difference to our trip and significantly reduced the stress of travelling with a baby. The range of equipment/toys available is fantastic and the hiring process was easy and very good value. Well done Airtots - we’ll be back!
E. M.
Airtots was a pleasure to work with. They delivered everything we needed for our toddler while we were staying at an Airbnb in London. The items we rented were great quality. We will absolutely rent from them again next time we're in London.
J. C.
Had a really great experience with Airtots. We mistakenly weren't present during the drop off window and they kindly rescheduled for later that day. They also arranged pickup with our rental home agency since we were checking out before the early drop off window. They were very accommodating and the crib and bedding worked out great!
V. S.
Top value service and strollers! With my family we had a very positive experience. The double stroller we rented was delivered directly to our hotel with no stress at all. When we arrived it was already there waiting for my two kids! Super clean and really good as new! Thanks a lot for this Airtots. You made our family trip a lot easier and enjoyable!
M. E. F.
I ordered a cot and a stroller ahead of a family trip to London earlier this month. The items were delivered exactly when they were promised, very nice equipment in excellent condition. The cot came with disposable bed pads and two linen sheets. Perfect. The equipment was collected without any hassles.
Can’t recommend their service highly enough! Very professional, friendly and super easy to work with— start to finish.
N. S.
Great service by the Airtots team! The team helped me liaise with Sonder to ensure that delivery and pick up went smoothly. Stroller provided was clean and well maintained. My children also loved the toys included in the toy boxes. Would highly recommend Airtots! 😊
E. S.
Airtots was a lifesaver! I had to travel to London very last minute and bring my 8-month old baby with me. They were able to deliver a BabyZen Yo-Yo stroller to my hotel and it was waiting for us when we checked in -- even though I made the request very last minute, Airtots was able to get the stroller there no problem. I can't imagine what our trip would have been like without the stroller -- definitely not as easy or fun. I have two more trips coming up and I plan to use Airtots again! It was so much easier than dragging a stroller through the airport, especially if you're a solo parent. Thanks so much for everything, Airtots!
V. C.
We rented a stroller for our 4 month old. It was an excellent quality stroller and Matt was very efficient and cooperative with the options for pick-up and delivery. The team went out of their way to help us. Would definitely recommend Airtots!
T. O.
We're never flying with a stroller or car seat again. Airtots was super easy, customer service was great, delivery was timely and the products are like new. Thanks for making our trip SO much easier!
D. C.
AMAZING! Thanks Airtots, you made our life easier for this trip. Everything was there before our arrival. The quality of the equipment is amazing! Your service is amazing, Airtots was always available before I ordered to reply to my question. THANK YOU SO MUCH! Travelers, if you want an happy family go for it. Do not hesitate.
@Airtots: Please extend outside of UK, our family want to discover the word ... please ...
J. S.
Such a simple and cost effective solution to not having to travel with everything. We rented a stroller that worked and looked like new. It was great and made us think if we should buy it for back home. The company was very communicative. We had it dropped off and ready for us before we arrived at the hotel and they picked it up after we left. Couldn't' have been easier.
P. J.
Airtots solved what was going to be a logistical issue as I remotely (from Australia) arranged for a family Christmas in London. Airtots not only had the product, but the ordering, ordering confirmation and delivery/collection arrangements were seamless. Most importantly, I was informed of what was happening and therefore had great comfort that all would be in place. Finally, the cot, mattress and mattress protectors were perfect. Airtots is not a cheap service, but their professionalism is worth a premium.
I highly recommend Airtots.
J. M.
We ordered a high chair from Airtots for our stay in London. The chair arrived at the front desk of our hotel, clean and in great working condition. Airtots also picked up the rental after we left. The whole process was seamless. We were very impressed with the customer service and would highly recommend this company for parents of young kids who want to travel lighter!
L. H.
Thank you Airtots. They were amazing, communication was fantastic and friendly, they were super flexible and efficient with our changing plans and the amendment to our order. We hired a playpen and high chair, also bought some baby bottle cleaning liquid. Playpen and high chair were both easy to assemble, arrived clean, looked brand new. Made our lives so much easier in London. Can’t thank them enough. Would recommend to anyone travelling with children and will definitely use them again!! Thanks guys!!!
T. A.
I used Airtots twice in the past year to rent a travel pram. Good, friendly service and timely delivery & drop off. I would (and have done) recommend their services to friends who need baby equipment on a temporary basis.
R. B.
Airtots was indispensable when we vacationed in London. We had to have a pack and play in a hurry and they delivered it not only to our hotel but to our room. All I can say is you made our vacation more enjoyable because of the service you provide. I do not hesitate recommending your service. Thank you.
J. S.
We rented a crib during our stay in London. While expensive, it was very convenient. Since we didn't know our exact arrival time, Airtots worked with the owner of our apartment to drop off the crib the day before we arrived so it was there waiting for us! Upon leaving, we also arranged for them to come pick it up after we left. Very easy and painless process! They also provided us with 2 unused brand new sheets, and pads to place under them.
J. T.
Airtots provided us with very high quality products during our stay in London. They went above and beyond when it came to helping organize our delivery and pick up of items when our flat rental company was very unaccommodating. Highly recommend using them.
K. R.
I found out about Airtots via a friend. We live in London but were going on our first family holiday to Miami. Our pram is quite big and heavy so I was keen to hire a YoYo Zen that could fold away and be carried on as hand luggage. I found all of the staff that I dealt with incredibly helpful and friendly, the delivery and collection was easy to arrange and exactly when I wanted it. I would definitely recommend taking a look at Airtots if you are coming to stay in London or going away and need a pram. They do all sorts of others bits too. Great company!
A. P. G.
What a wonderful service and team to boot! Couldn't have had a better experience, I highly recommend Airtots for you on the go baby needs while travelling. They were lovely to work with, understanding of and flexible with schedule and itinerary changes and provided white glove service. Thanks again Airtots.
T. N.
Airtots was an invaluable service to our trip in London! We really would not have survived it without having their stroller. Everything from our booking inquiry to drop off and pickup of the equipment (left with a friend at a separate location) was a breeze.
Thank you again for the great service and quality goods.
H. A.
We were in London for a week and the rental process could not have gone smoother. The stroller we rented was delivered to our hotel before our arrival. They also handled picking it up from the hotel concierge after we left. Overall very satisfied and would definitely use them again in the future.
K. I.
We rented a double stroller and a high chair from Airtots, plus we bought diapers and wipes. The service was excellent. Sam at AirTots worked with our AirBnb host such that our items were in the cottage when we arrived. Everything was in great condition. Pick up was smooth as well. I highly recommend using their services!
K. N. C.
Amazing customer service. The stroller was delivered on time to the hotel's concierge desk. The gentlemen that dropped off the stroller, gave me a quick tutorial on the set up and break down. I highly recommend their services to parents that are traveling with toddlers and babies
m. d.
Really good service. The bed and high chair we rented were in a good condition and made out of wood. The delivery was on time and the delivery person was really helpful and nice. Matt was great is making sure we got everything well before our arrival at the rented apartment and the entire company is very flexible. Definitely would recommend to anyone and will use the service again in the future.
N. A.
No-fuss, stress-free, excellent service! Ordered the McLaren stroller for rent for our 10-days holiday in London. The stroller was already at our accommodation before we arrived and we just leave it there when we left for the Airtots team to pick it up. Stroller was in excellent condition too. Thank you Airtots!
T. G.
Airtots made our first international trip with our 16 month old son so easy. They delivered the cot and highchair right to our Air BnB. Communication with their team to arrange drop-off and pickup was quick and easy. Highly recommended for any families travelling to London with little ones.
L. S.
Airtots was perfect delivering super last minute 2 baby cots with all the necessary accessories (disposable under sheets), brand new bed sheets and everything else in perfect condition.
They were really easy going for he pick up from our Airbnb place and got in contact directly with the agency who took care of the checkout.
All in all, I highly recommend !
S. T.
We've used Airtots twice now on our trips to London. They are go great to work with; you really feel like they want nothing more than to make your travel easier. I highly recommend them. Thanks, Airtots!!
C. J.
This was the first time we traveled internationally with our toddler. Because of Airtots everything went very smoothly and I am so grateful for them! I had forgotten an item and contacted them in the nick of time. They have a chat feature via their website which works very well. I did not have to wait very long at all to receive a response after communicating with them this way. I also emailed them before traveling and they responded within a reasonable time frame. When I was there it was easy to communicate via telephone as well. I was very impressed with this business.
J. S.
Amazing service! We did not have to arrange a thing.. Airtots did it all through our rental property manager, arranging drop off and pick up. So incredibly easy! The crib was nice, the high chair was great... cannot recommend enough.
A. Y.
This company was an amazing find! The guys at Airtots made our vacation with a 4 year old easy! Communication was great and prompt, they made their recommendations and oh boy am I happy that I went with the stroller (buggy they call it) they suggested! Yo-yo BabyZen was so easy to handle, light weight, folds easily into a nice portable piece with a shoulder strap. You just carry it like a bag! The buggy came nice and clean, looked new actually! We took it everywhere -underground, Big Bus tours, walking, malls, Paris ... EVERYWHERE! It reclines enough for a child to take a nap comfortably... it was nice not to be rushing to the hotel for naps! Airtots contacted our hotel prior to our arrival so the stroller was already there when we checked in and we were directed just to leave it with the front desk at check out! That saved us sooo much time! And that drop off and pick up was at no additional charge since we stayed in central London! I was very impressed with how customer oriented these guys were! Everything thought through and easy! Excellent service! Thank you Airtots! I 110% recommend!
L. K.
Fantastic service and great product! Ordered the stroller late, but everything was sorted quickly via chat and we had no problems what so ever! We just picked it up at the hotel when we arrived, and left it there at check out. Would 100% recommend!
K. W.
Amazing service! We traveled to London on holiday and my 11 month old was so happy to have new adorable British books, a jumperoo and a comfy high chair! It was like home away from home for her :). When we arrived at the hotel, everything had already been delivered and they even emailed me prior to my arrival to let me know everything was there with the concierge. I highly recommend them - the toys, books & jumperoo were in perfect condition and everything was super easy to assemble. Thank you, airtots!! ❤️
P. G.
I rented a travel cot and when I arrived at the apartment where I was going to stay, I had all the equipment rented in perfect condition. Everything perfectly packed and clean, practically brand new.
Also, very fluid communication. They informed me of the status of the order by email at all times. The experience with Airtots has been excellent.
A. B.
Excellent service! I always rent push chairs for my niece and nephew so i tried different companies by now. I have to admit they’re the best I’ve tried so far. Always available, and very friendly. I ordered really late at night, they day right after, they managed to deliver the pushchair (choose express delivery) . The baby was very happy with its pushchair (we tried the newborn one). Would highly recommend, and thank you again Airtots!
H. F. G.
Great service and very reasonably priced. We ordered a Moses basket for 2 nights and were provided with a brand new Moba basket, stand, mattress, fitted sheet and blanket all for just £14.50. Delivery and collection was very punctual and both Airtots representatives were very friendly. We would definitely use Airtots again.
Y. C.
Huge thanks to Airtots for the fantastic service! I hired the Babyzen Yoyo and everything about my experience was top notch. Seamless ordering, delivery and pick-up. Team was proactive on communication which was easy and clear and they were able to accommodate a request to shift delivery time with a day's notice. The stroller was absolutely spotless, looked new and functioned beautifully. Very impressed and would not hesitate to recommend this great service to others.
D. W. C.
Airtots delivered excellent customer service and products under very short notice. They arranged what we needed AND delivered within just a few hours. I highly recommend Airtots for any of your baby-gear needs in London. Life savers!
H. E.
This service is amazing and I HIGHLY recommend it for anyone traveling with infants and toddlers. They will drop off and pick up all the baby equipment for you. When we arrived at our Airbnb, they had already delivered the equipment. We rented a pack and play (cot), baby bouncer, activity mat and yoyo stroller-all were in great condition and made our trip so much easier. We would never have been able to travel internationally with all of that and it saved us from having to pack up our stroller and carry that in addition to all of our bags. Definitely use this for baby equipment needs!!!
F. M.
What a great company! So many clever travel ideas that made our long haul flight so much easier to deal with (with a toddler and a baby). A friendly and fun team delivered and collected our immaculate kit to the top floor without lift! Thank you so much Airtots, you will be hearing from us again for our next holiday!
N. F.
Great service! Sam was responsive, helpful and kind. Airtots have the best products to rent (same things we use at home). Renting all the gear made our travel so much easier and lighter. We had so much more fun visiting London when we had every piece of equipment we usually use at home.
M. A.
Really impressed with the service. We live in London and went to Spain, and we borrowed a yoyo pushchair for a week so we could take it as hand luggage. Efficient and easy service and they let us borrow it for 8 days with a one week rental, so that was nice!
E. O.
AirTots was beyond reliable and responsive. They allowed us to enjoy our vacation without having to worry about the details of my daughters gear. Will absolutely use them again and recommend to anyone traveling with young children.
A. M.
We are so glad we found the Airtots service. Having their amenities availble for us when we traveled was a lifesaver. Our son enjoyed the books, toys and other items. The Airtots team, especially Sam, we’re friendly, thorough and very helpful. We will not hesitate to use them in the future 👍🏻👍🏻
C. K.
We rented a pack-n-play and a high chair on our trip to London and it was a life saver! Customer service was great and the gear was clean and perfect! We would absolutely use Airtots in the future!
N. H.
Thank you Airtots! Having a Pack 'n' Play ready and waiting for us in London made our trip so much easier! They went above and beyond to coordinate with our rental property manager so that the Pack 'n' Play was there when we arrived, and picked it up after we left. We left on a weekend, and weekend pickup would have incurred extra cost, but Airtots offered to pick up the cot on a Monday so that we could avoid the extra cost. Would definitely recommend!
R. F.
We rented a buggy for our 3 year old for a long weekend stay. Service was excellent and the equipment quality was top notch. We could pick it up from the concierge when we arrived in the morning before checking in and hand it back to the concierge before heading to the airport. Could't be easier. We were glad we decided to hire a buggy since it allowed us to explore London even during nap time instead of lugging around a cranky child. Highly recommmended!
L. N.
This was my 3rd trip to London with my now-2 1/2 year old twins. I have used two other services previously. Airtots was a breath of fresh air. Ordering online was so easy; Ben and Matt could not have been more accessible or responsive or helpful when I had questions. Picking up and dropping off was a singe, and the quality of the equipment was staggering - all A+ brands and new! Airtots made our vaca soooo much easier. Thank you! Highly recommended!!
N. S.
So great experience I would definitely recommend them! During the booking they made everything possible even when I made last minute changes ...
I had a YoYo stroller which was just like new and a baby cot, with super clean and soft mattress and new sheets. Best choice!
Thank you Matt and Team.
R. T.
I cannot recommend Airtots enough. We used them for our recent London stay and althouhg we were there over the holiday period, nothing was too much trouble. Efficient, friendly, flexible and hassle- free. Delivery nad pick up seemless and hte quality of the products were high.
D. M.
Airtots was the perfect choise, all the team was very helpful, super attentive with the dlivery and collection. They made our vacation easy and comfortable. If we come back to London we will contact them again.
M. T.
Rented a car seat and stroller from Air Tots. Everything came as expected (clean and functioning) and the service was great. Air Tots went above and beyond to make the whole experience a pleasure. Will definitely be working with them again.
A. D.
The stroller that we rented was already at the hotel waiting for us when we checked in! Not having to worry about picking up or dropping off a stroller when traveling with what already felt like a caravan was amazing. Lovely experience with the airtots team.
O. S.
The team at Airtots were fantastic , we needed to change and extend our orders a few times and it was never an issue. The customer service is top notch and I will use them again next time we fly to London.
K. M.
This is the second time we’ve used Airtots London -
First in Dec 2018, second in Dec 2019/Jan 2020.
Without doubt the most incredible service -
Matt was unbelievably accommodating, even coming back 2 hours later on our collection day (as our toddler was sleeping and we didn’t want to wake her by moving all the rented goodies out of the hotel room). The items we rented were in pristine condition - some items hadn’t even been used yet - and of a very high quality.
The pram, changing table, bath set, toy box, crib and feeding set were a hit with our daughter.
Please give these guys a try - especially if you’re like us: traveling from afar and not wanting to lug a ton of toddler goodies with you.
My only request: please open up in South Africa!!
M. S.
Airtots has exceeded all our expectations. Delivery and pick-up were on time, all items in good condition and great flexibility once we had to amend our order. Really don't know how one makes it without this service when travelling with kids. Thanks Sam and the team!
A. L.
This company is accommodating and affordable. We couldn’t have survived our trip in London without our double stroller. We were able to explore the city with ease and airtots dropped off and picked up the stroller at our convenience. Worth every penny!!!
S. B.
Super easy and straight forward to order what we needed, buggy was spotlessly clean and in perfect condition. Delivery and collection was at the time that was advised and am very happy with our experience, Happy to recommend and will definitely use Airtots again!!
J. G.
Found Airtots online when we desperately needed a pram for our stay in London. Matt and Ben were still online outside of business hours to chat and confirm availability. We booked and arranged delivery so easily and it was a pleasure using their service! Highly recommend!
S. H.
What a fantastic idea. Hired a pair of scooters for the week for my two young children. They absolutely loved going round London on these, made it fun an meant we could move around quicker as a family rather. Rather than waiting for our three year old to catch up we were having to keep pace with him! High quality goods delivered on time as agreed. Would definitely use again. Also hired a steriliser for our seven month old, one less bulky thing to bring down to London, made the travel part much easier than last holiday.
N. B.
Amazing service. Used them for our 9 month old son. They made it super easy so we didn't need to carry our pack and play or block out shades, and not only that Sam and his team organized everything so that we didn't even need to be there at the airbnb location when they arrived for pick up and drop off. would use them again!
A. S.
We did not make it easy for AirTots -- we got our dates wrong, had trouble scheduling pick ups and drop offs with or AirBnB host, all sorts of fun. Throughout, AirTots was responsive, helpful and flexible to accommodate us. In addition, the equipment and items we rented were high quality, well maintained and easy to use. I would highly recommend their service.
A. S. B.
Very good experience!
Super friendly staff and good communication.
All went as smooth as I had hoped for, not a single problem.
I can only recommend using Airtots - makes travelling with a child much easier!
J. M.
When I needed a travel buggy for an unexpected last minute trip to the States, Airtots confirmed and delivered a Yoyo within hours of my order. They were flexible with the time I could be home to accept the delivery and Sam was kind in showing me how to fold it up/down. Highly recommend!
N. N.
Excellent condition and very well preserved stroller. On time and friendly pick up and delivery. We surely recommend airtots. They made our family trip easier.
e. n.
Rented some equipment for guests we had in our flat and although they did not deliver in my area it was easy to arrange pick up and drop off for their incredibly conveniently located office in Chelsea and the items were in perfect conditions and very clean. Staff are super friendly and very responsive and helpful. I will definitely use them again in future. Absolutely recommended
D. F.
All of Airtots rental material was in "new-like" condition and the team was very helpful & responsive with our somewhat restricted delivery/pick-up windows. I would use Airtots again without a doubt.
R. M.
wow is all I can say for this amazing company who really helped us set up a home away from home by providing all the same products that we use at home in Kenya! they delivered and set everything up on time and with excellent efficiency and then collected again after we left! Great business and great team! I would recommend them completely.
A. J.
We rented a stroller and car seat, both of which were in very good shape. We ended up buying the stroller as we loved it! Delivery was quick and seamless. Airtots was quick to respond to any query.
F. M.
What a wonderful service. We needed a stroller while in London on holiday. It was easy to order on-line. Delivery was on time. The staff are super nice, friendly and helpful.
J. A.
Spot on service that made my wife's trip to London with our 6 month old less stressful. Air Tots dropped the carriage and bath (both like new) at the hotel and picked them up there - so it was convenient and idiot proof. When traveling with a baby... any little bit of help goes a long way and this was a lot of help. Do the math.
J. V.
Great service! Products were extremely helpful for our first trip overseas with our 1 year old, and were dropped-off/picked-up right from our hotel. Can't recommend them enough.
K. W.
So thankful for Airtots. I cannot say enough about their customer service, expertise of product and our overall experience. I HIGHLY recommend them and WILL be using them again. Airtots, please expand to other cities!!
A. H.
Honestly the greatest service ever if you’re going into London with a child! You barely need to pack anything more than your kid’s outfits and you can rent out everything else, should you choose. They’re super prompt and very responsive. Thank you Matt, Ben and Sam for your help and everything you’ve done for us. You guys rock ❤️
L. B.
What a great service. It made such a difference having all the things we needed all ready for us when we arrived. We had to change our length of stay last minute and airtots were very flexible with us. We will definitely use them again
J. S.
Very friendly and super helpful when I could not find the ISO fix in my car. Quick responses to my questions on the phone and email. Child seat in perfect condition. Whole experience: Easy peasy and efficient. Would definitely book with them again.
R. M.
Faultless service. delivery and collection smoothly organised. the seats came with clear instructions and were therefore easy to install. They were very comfy seats too as the kids did not mind a 2.5 half hour journey which doesn't normally happen. Highly recommend.
J. R.
Great support and communication. They took the stroller to the hotel ahead of time and picked it up after. Super easy and helpful. Made the holiday a lot easier for everyone.
P. B.
Fairly efficient and helpful team. No big issues - positive experience. I would simply point out that that you can buy high-chairs from IKEA for about 20 pounds, so is renting them worth it?
r. j.
Rented a pram. Excellent quality product provided. What touched us most was that rules were bent and the team went out of the way to help us pick up and drop off the pram in London which was a very kind gesture not seen often among today's business ventures!
P. M.
Every family traveling to London needs to know about AirTots. It is a game changer. Opens up a large number of new options for hotels and AirBnb's. Great and flexible service, at a competitive price.
C. F.
We rented equipment for our baby for a 1 week stay in London. Excellent service provided, I recommend it to all families travelling with children.
A. G. V.
My experience with Airtots was really good and smooth. Their products are top quality! Will def use them another time!
A. H.
Great service - efficient and reliable! Hired the babyzen yo-yo and it was like brand new. All delivered and collected with no fuss. Would highly recommend and would use again without hesitation.
S. G.
Airtots are a lovely team who offer great service and products that are delivered in great condition. They have been a dream to work with!
M. L.
Great experience with Airtots and its team, we rented a stroller + buggy and our 2 kids loved it. Perfect way to explore the city!
a. t.
We will definitely use Airtots next time we travel! The convenience can't be beat, and the staff was incredibly helpful and professional.
M. G.
Excellent service. Items were in good condition. The team very is helpful and respond promptly to any questions you may have. Will definitely order from airtots again.
T.
Great service - friendly and on-time - and the baby cot itself was good quality. Very convenient service for any travelers!
G. C.
wonderful service and very easy to work with. new toys and a scooter to ride around on made for a lovely experience for a 4-year old!
W. S.
Would highly recommend Airtots, they were super helpful during the booking process and the buggy was in great condition.
i will be using them again and recommending them to my friends.
U. a. F. T.
Excellent services. Friendly and easy to communicate. Top quality equipment, very clean. The did all their best to meet our demands, even the last minute ones.
G. G.
Traveled with a 4 years old and having the stroller (the buggy, as called locally) made all the difference. Excelent service. Totally recommend it.
M. R. R.
Great service! They even thought of lending us a raincover for the pram as it was raining that week in London. They communicate really well.
K. G. M.
Amazing service!! We booked this service one day before arrival and as soon as we got there our pram arrived on time and in perfect conditions. Really really happy with this service!
M. L.
Great customer service, very helpful and obliging. We rented a travel cot from them and arranged everything with our hosts. Highly recommend.
G. L.
Great service! They were very flexible and did everything they could to save us money by working with our hotel to avoid weekend pick-up and drop-off. Thanks, guys!
F. M.
Good selection of baby items available and great customer service! Couldnt believe how easy this was to arrange. Well done Airtots team!
N. S.
Perfect service. Such a big help for our stay in London with Baby and toddler. Thank you very much.
M. G.
Great service from Airtots - the product was awesome and meeting the team at Waterloo for the drop off/pick up was super convenient for me.
C. P.
They were so responsive and accommodating with their pickups and drop offs. The quality of rental gear was also in great condition.
S. N.
Fantastic company to rent child gear! Everything was extremely clean and they were prompt with delivery and pick-up! Highly recommend!!
T. K.
Great service! Helped us very much to enjoy our vication by delivering the equipment on time and responding quickly to any question. Recomended by us
M. G.
This was the most convenient, affordable and helpful service I’ve had the privilege of using. Can’t begin to explain how much this helped make my holiday in London easy.
B. L.
Great service. Booked from the States and it was seamless. Absolutely recommend for anyone traveling with young children to greater London
A. S.
Extremely efficient, friendly, and personal service. Equipment solid, reliable, clean and easy to put together. Exactly what we needed for visiting family members! Thanks.
M. M.
Excellent service! Really helpful and efficient customer support.
I recommend you rent from them to spend a quiet and trouble-free vacation.
C. W.
Couldn't ask for better service or products! The team's friendly, incredibly helpful over email, and the products they offer and deliver are in exceptional, like-new condition.
R. G.
Can’t recommend enough. Airtots made hiring a buggy effortless and they go above and beyond with their amazing customer service.
S. W.
Really great experience. Perfect customer service. Made visiting London with a little baby a lot easier.
C. O.
Amazing service! Saved us spending £500 on a travel pram when only needed it for a week
S. V.
They were very helpful and always tried to accommodate my requests. Would definitely use them again.
S. E.
Great Service! My first point of call for this type of equipment hire. Highly recommended
E. A.
Great service friendly and such a useful service, travelling with children is hard enough, but they provided exactly what you need
Thank you
L. W.
Rented a car seat for four days. Great service, reliable, reasonably priced!
K. E.
Great service, easy communication. We will definitely use this company again.
L. S.
Very convenient service for our visit to London - and the equipment was in excellent condition.
G. O.
Excellent service all round, would highly recommend to anyone traveling to London with kids!
E. V.
Highly recommended company for renting the stroller for your little one.
M. L.
Excellent service!! Easy booking and amazing delivery! Highly recommended!
H. G.
Excellent customer service and product. Went out of their way to make my holiday easy.
C. A.
Great product and service! Could do with a wider delivery range in the SE of London
M. C. T.
Great experience with Airtots and really nice staff. I highly recommend!
r.
Prompt response from the team and delivery of the car seat made my trip to London much easiser
S. C.
Very convenient service. The staff is very helpful and communication is easy
P. M.
Easy to order, came on time and great friendly service.
V. B.
Great service by an a very accommodating team renting high-quality products!
E. D.
Great easy service provided with great quality items!
M. P.
Timely delivery and collection despite the short notice. Great service.
O. B. G.
Very happy with the Aritots service. Totally recommended!
C. C.
Super easy to use! I would definitely use again!
B. K.
Efficient, hassle free, high quality kit. Would def use again.
M. A.
great service and effective pick-up/delivery.
N. L.
We loved having this service available to us during our stay in London! They were kind and accommodating. The high chair we rented was clean and delivered on time. We'd definitely use them again.
C. H.
Great communication and service for our holiday!
M.
Great service - super convenient !
C. S.
Great service! Hight professionality!
X. G.
After some initial problems, they are working in solving the problem.
S. d. L.
Best service, and very friendly and helpful!
e. c.
The buggy rescued the kid’s legs and the parent’s arms!!!!!!!!!!!
Super handsome staff!!!!!!!!!!!!!
k. l.
Excellent service and products
G. R.
(Translated) Airtots was the best choice of our first family trip to London. Matt was available and attentive all the time, I have solved our doubts from before booking the cot and highchair until they collect theo bacilli from our Airbnb flat in Central London. All facilities. Wonderful
Airtots was the best choice on our first family trip to London. Matt was available and very attentive at all times to resolve our doubts from before booking the crib and highchair until they were picked up at our Airbnb flat downtown. All facilities. A marvel.
(Original)
Airtots was the best choice of our first family trip to London. Matt was available and attentive all the time, he solved our doubts from before booking the cot and highchair until they collect theo bacilos from our Airbnb flat in Central London. All facilities. Wonderful.
Airtots fue la mejor elección en nuestro primer viaje en familia a Londres. Matt estuvo disponible y muy atento en todo momento resolviendo nuestras dudas desde antes de reservar la cuna y la trona hasta que las recogieron en nuestro piso de Airbnb en el centro. Todo facilidades. Una maravilla.
L. B.
(Translated) Stroller and buggy rented in January 2020 for 4 days, simple and easy delivery and recovery, produced as new. Much appreciated the ease of the exchanges and the answers to our questions before the stay. Thank you !!
(Original)
Poussette et buggy loués en janvier 2020 pour 4 jours, livraison et récupération simples et faciles, produits comme neufs. Beaucoup apprécié la facilité des échanges et les réponses à nos questions en amont du séjour. Merci !!
E. R.
(Translated) Very serious, quality material and very good follow-up. I recommend ++ -
(Original)
Très sérieux, matériel de qualité et très bon suivi. Je recommande ++-
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