Reviews of The Cake Shop. (Bakery) in Birmingham (West Midlands).

The Cake Shop

57 Reviews

51 Comments

Bakery

Cake shop

550 Moseley Rd, Balsall Heath, Birmingham B12 9AD, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of The Cake Shop, Bakery in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of The Cake Shop

Sunday

11am–5pm

Monday

10am–6:30pm

Tuesday

10am–6:30pm

Wednesday

10am–6:30pm

Thursday

10am–6:30pm

Friday

10am–6:30pm

Saturday

10am–6:30pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

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Thursday

10
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Friday

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Saturday

11
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Reviews of The Cake Shop

A. M.

Ordered a cake for my brothers birthday in a chocolate orange, although its not a flavour they typically offer, they went above and beyond to ensure they could accommodate and it came out amazing! Great communication and service, will definitely be going back!

S. D.

Customer service was absolutely amazing, staff went above and beyond to make the cake the way I wanted it. The cakes were so tasty and so much bigger than I expected. I'll definitely be ordering again, their vegan range is so good.

R. C.

Cake itself was good but customer service at Moseley branch is terrible. I actually had an issue with the cake which I won't put on here, however there was no apology or good will gesture (even though I was not after a refund or anything) but I feel like this is basic good customer service if there are issues, especially relating to food hygiene. They also opened the shop about half an hour or so after the time they asked me to pick it up....

R. M.

After struggling to find a delicious cake shop that specializes in egg-less cakes, I was relieved to finally find the Cake Shop in Moseley after many years. I had only phoned in half an hour beforehand due to a last minute confusion on my end, but the customer service was completely exceptional and catered to my every specification. When I went to collect the cake, the shop had clear COVID guidelines and was very clean. To top it all off, the cake itself was delicious and I will definitely be getting cakes from here again.

E. K.

This store does the best eggless cakes and vegan cakes - so light and fluffy! My favourite has to be the red velvet! I was impressed with how clean and tidy the shop was as well as the amazing customer service I received upon each visit. Will definitely be going back!!

S. S.

I went in store to order a cake. I was impressed with the level of hygiene shown by the staff and the shop itself was very clean. The cake was delivered to my door on time. It tasted as good as it looked and was very yummy. I will definitely be coming back.

b. m.

We ordered two cakes in two different occasions from this place. both were so delicious and great quality. Will be back for sure. Thank you

v. d.

Excellent customer service. The cakes are delicious,reasonably priced and above all the shop is kept so clean. Will definitely use them again. Thank you Moseley Rd Cake Shop

I. J.

Really fluffy and light cake. Friendly staff who listened to exactly how I wanted my cake made. My husband enjoyed his birthday cake and I will definitely order from here again, very pleased with the cleanliness of the shop. Thank you!

H. A.

I have had an amazing experience with the cake shop in moseley. They have exceeded my expectations every time and given me a 5 star treatment. The cakes are always delightful and fresh. Clint wait to go back there. Would recommend to anyone.

N. A.

I've had many cakes from the team at the eggless cake shop, they have always been very tasty, light and fluffy. A very professional and personal service. Always ready to help even at short notice. I use them for all our special occasions.

Q. M.

Excellent customer service. The cakes are delicious,reasonably priced and above all the shop is kept so clean. Thank you Moseley Rd Cake Shop

J. D.

Bought some fresh cream cake slices and chocolate sundaes for the family. It tasted absolutely delicious, would highly recommend it to others. Will definitely be going back soon.

M. C.

Amazing cakes! Tried a couple of times their cakes are delicious and the service 5* . Very pleasant staff and very helpful too. I did buy balloons and candles they were good price so didn’t bother shopping anywhere else! Keep up the good work guys!

I’m a regular customer and the service has never been below 5 star. The staff are friendly and always helpful . The deserts taste delicious and I’ve tried many different cakes. It’s a real treat , I highly recommend this shop.

A. A.

I came on a weekend and was thoroughly amazed by the frivous taste of the cake and the wonderful staff, who were both courteous and respectful, especially the teenage male who was only young but spoke very articulately sporting a Cake Shop fleece. In conclusion, definitely the shop you should go to for most wacky to exquisite cakes around! Keep up the great work guys!

The most amazing eggless cakes! They never fail to amaze with taste and design and not to mention the great customer service. Highly recommend!

D. C.

Creative, original, delicious and more-ish cakes at reasonable prices. Purchased three different cakes including the vegan chocolate cake, which my 6yo absolutely loved. Its all round 😁's from me and mine. Yum yum!!

S. K.

Top notch cake shop based in Birmingham. Friendly and helpful staff working, especially the young male. Recommended a few snacks. Prices are very friendly. Definitely recommend this cake shop as one of the best in Birmingham whether it be for a large cake or quick snack.

K. S.

Excellent customer service. The cakes are delicious,reasonable priced and above all the shop is kept so clean.

R. P.

We ordered a cake for my son's birthday and we all loved it. It was very tasty and fresh and tasted awesome. Thanks for making his day special....every single guest loved it...

H. s.

Was tasty cake and was reasonably priced

R. J.

Cakes were very good & tasty, especially being egg-less ones. Staff were very pleasant when serving, I would highly recommend buying cakes from here whether it is for an event or even a snack.

S. B.

Ordered a vegan cake for my birthday and it was amazing especially the fresh cream! Being vegan has never been easier :)

Bought some cake slices for the first time and to be honest they tasted much better than what I expected , Super Deliciouos!! Customer service was just unbelievably good. I’m impressed !!

K. K.

Customer service was great. I rly liked the vegan range. I will be returning soon for more.

s. s.

The Cake Shop have scrumptious cake, which I feel is a great relief as there is nothing like it in the area. Looking forward to try the vegan cakes when I'm next in store!!!!!!!

S. R.

I have tasted vanilla cake from this place. Its absolutely divine ! Creamy and melts in the mouth ...simply moreish .....I would highly recommend this place.