Reviews of The Great British Cupcakery Ltd. (Bakery) in Newcastle upon Tyne (Tyne and Wear).

The Great British Cupcakery Ltd

132 Reviews

85 Comments

Bakery

Bakery

Cake shop

Cupcake shop

15 Queen St, Newcastle upon Tyne NE1 3UG

Description

Information of The Great British Cupcakery Ltd, Bakery in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of The Great British Cupcakery Ltd

Reviews of The Great British Cupcakery Ltd

L. L.

We booked in for a lovely Afternoon Tea, and were left a little confused when the menu available on the tables didn't show what was on offer. No Ceylon, but the Earl Grey was nice. No sugar tongs for the sugar cube bowl, so be aware as it's a covid risk. The food was brought out on lovely cake towers and there was plenty for the modest £20. The sandwiches were a little plain but well filled and the sweet desserts were lovely apart from the brownies which were far too dense. The cheese scones were served without butter, but they had some upon request that was as hard as stone. Not great, but easily solved by putting it under the teapot. The fake flowers on the table were filthy, covered in dust etc which I noticed after a few minutes of sitting down. It really took away from the lovely setting. Overall 3/5. It's ok. Could be a lot better. Considering the location, more effort is required to maintain custom.

A. A.

The gluten free afternoon tea is the best I’ve ever had. The scones were a little crumbly, as most GF scones are, but still tasted lovely. I had the exact same things as everyone else did on their normal afternoon teas, and it was all delicious. If only the place was a little more wheelchair accessible (it took 4 guys to get me in) then I’d be back as often as possible.

S.

Absolutely beautiful place! The decor is lush and the food is divine! The staff were really welcoming and friendly and the service was excellent. Will definitely be returning and definitely recommend a visit

H. M.

Had a really great afternoon tea! They put a lot of effort in to accommodate my dietary requirements and unlimited tea goes a long way! I thought it was very good value for money.

J. T.

Used to come down here all the time with the misses. Really lovely place with friendly staff, a relaxed vibe and great cakes/ drinks. Being a few minutes from quay side puts it in a great location too!

A. S.

Cupcakes for our office event were amazing and you captured the colours in our logo brilliantly - thank you.

K. M.

I love this place! Their milkshakes are my favourite and they have a wonderful food selection. Their cupcakes are second to none, and I absolutely loved my 21st Birthday Cake. Couldn't recommend this place enough.

J. W.

Shamazing milkshakes which are layered with sweetness. They know how to do proper rice crispy bars with their mars bar bites. It is difficult to get a seat and prepare yourself for a potential 15/20 minute wait at peak times. Staff were really friendly and the cake selection was AMAZING!

L. R.

Was lovely! The latte could be hotter and more foamed up, but the cupcake is definitely worth it!! Also great staff.

S. K.

Impromptu stop for breakfast and we most definitely made the right choice. Excellent service and the food was delicious and presented beautifully, thank you

S. G.

Been to this place quite a few times now and always great, staff are excellent, food is fantastic just had breakfast today and it was brilliant! Sit in or take your cakes away all in all fantastic and would always recommend!

T. S.

Gorgeous little place offering delicious baked treats. We had Afternoon Tea, effortlessly catering for a vegetarian and a vegan, with bottomless tea and coffee! Helpful staff, beautiful surroundings, rich and enjoyable food.

A. L.

Lively place to go for a cake and a cup of tea. Prices are reasonable. Tasted okay.

M. H.

Amazing cupcakes and milkshakes. Even have vegan options to. Would highly recommend 😊 will definitely be returning in the near future.

M. F.

This is the most fabulous cafe ,All home made cakes scones ect ,Lovely surroundings with such helpful staff members, Beautiful afternoon tea,with nice china tableware,This is a cafe not to be missed,

M.

Lovely Place, delicious and prettily presented food for a great price and friendly staff!

L. S.

The smell of purfume was too strong which I wouldn't normally mind but the smell had soaked into the food - I'd recommend closed counter to stop the smell getting into the cakes. Presentation was nice in the shop and great attention to detail too. I would recommend if the taste wasn't in the food of the purfume

P. D.

Our first visit with friends, absolutely fabulous. Great setting, attentive staff and really amazing afternoon tea. Very generous portions needed to ask for carry out boxes. Can't wait to call again. We'll done x

F.

I ordered one of the standard celebration cakes through their website for collection. The cake was packaged well, and the staff were very friendly, they even offered advice on how best to get it home safely. The cake was absolutely delicious and clearly very fresh - the buttercream was soft and hadn’t hardened (like it sometimes does with cakes that are left). Thank you GBC!

H.

Lovely place and all the family enjoyed the cakes!

L. G.

The cake itself was beautiful to look at and in the end was everything I asked for. I booked GB cupcakery with confidence after seeing them and their team at a wedding fair a few years prior to the wedding who talked me through the process of ordering and made it all sound very personal. I have even attended the cafe numerous times. However the customer service around booking and arranging the design/tasting was challenging and I even had doubts at times the cake was going to be delivered on my wedding day. I know there was a global pandemic in the middle of it all, however the lack of communication from them was lacking throughout the process. We even booked a tasting box to collect from the cafe (after spending 3 months and numerous calls and emails trying to contact them) - we drove 30 miles to collect it only to find they had NOT prepared the box for us. They did kindly post it out to us, however in the tasting box, one of the portions had a very large egg shell the size of a finger nail when I bit into it. I did email them to inform them of this along with my choice of flavours. However, no acknowledgement of this email was made when I spoke to them on the phone to tell Then my choices for the second time - after I had waited with no reply for another 3 weeks from my said email. (at this point my mother was begging me to cancel the cake and loose my £165 deposit as she has worked in catering all her life and service like this is not what is expected) but i decided to stick with it and give them The benefit of doubt. Anyway the cake did turn up, they eventually the week before the day spoke through everything with us and the cake was beautiful on the day, with extra thanks to the flowers provided by the florist. The cake inside did have lumps of flour in the sponge but by this point that was expected as attention to detail when it came to the inside of the cakes is clearly looked over. I am glad to see that the option of booking wedding cakes is now NOT an option on their website as this company is clearly too busy with the cafe to care for wedding customers. Even after taking a £165 deposit. Their excuses for lack of communication was they had closed the direct email address for wedding enquiries. As they were too busy to take any more on. Which I can’t understand you doing without informing your brides and grooms of this change first. Thanks for the cake but I would not recommend using GB cupcakery for a wedding.

S. C.

We had afternoon tea for my wife’s birthday and it didn’t disappoint. Food was excellent and the staff were very friendly. Will definitely visit again next time we’re in Newcastle

P. S.

The place was ok. Quite busy when we arrived. The baked goods were unfortunately a bit too sweet for us. We received them fairly quickly but had to wait for our drinks for quote some time. This is not ideal when the sweet treats are making you thirsty.

C. H.

I love coming down here for a sweet treat. The staff are always very friendly, they have tasty sandwiches too. Can't beat a nice cuppa with a yummy cupcake! I had my hen du here for an afternoon tea and it all went perfectly - we were stuffed. Can't recommend them enough!

G. H.

An amazing place and not just to view. Cakes and cupcakes have a great range in flavour. Teas and coffee have a reasonable price. The place is extremely cute, friendly staff and they have takeaway which is something I haven't seen before. Highly recommended.

j.

Nice staff, very friendly. The cakes are £3.40 each and cupcakes are £2.40, you could go to Greggs and get a pack of cakes for that price, however the billionaire shortbread was really nice. No disabled access however, no excuse these days.

J. D.

Gorgeous looking place and delicious afternoon tea.

S. R. M.

The cakes on the milkshakes were delicious however the milkshake itself quite bland (need more sauce inside). Lovely setting but overcrowded. Some of the staff lovely, some seemed like they didn't want us there.

A. M.

Spent Sunday afternoon in this lovely cafe, gorgeous cakes, sandwiches and drinks. It was packed when we arrived but were quickly given a table and service was excellent. It's great to have a proper tea shop away from the likes of Costa and Starbucks you should try here you won't be disappointed and will return again

L. k.

Lovley coffee and cream tea and the scones and cakes are beautiful . High teas look good too . Great atmosphere xxx

P. B.

Lovely coffee and hot chocolate, good service. Lots of lovely cakes on display but we resisted them this time!

S. M.

Staff were lovely, so accommodating, food was amazing and the decor was unreal. Loved everything! Thank you, we will be back again.

t. l.

Delightful cafe not offering greasy breakfasts. Instead, great cakes, sandwiches, scones etc. For breakfast smoked salmon and scrambled egg. Additionally, the music is excellent. Very melodic.

A. B.

Pancakes and milkshake lovely! Cream tea lush! Very nicely decorated! One big let down is having things we ordered served separately and it not coming out together! Resulting in us thinking they had forgot half of our order and asking for it. Waitressing staff friendly when taking orders however some what lacking oomph when bringing over orders / clearing tables. Nice place could be exceptional!

C. S.

Very well presented cake shop for those with a very sweet tooth! Portions are probably too big for most and the milkshakes can take a long time to make but worth the wait.

R. B.

I visited in a group of around 8, the food was lovely. However, we all received our food at different times, leave one person still waiting for their order 20 minutes after we had all received our orders. Staff were polite, but seemed rushed.

d. c.

it is a little oasis in a huge city - as it is called Cupcake - they are to live for the scones mmm cheese and sweet - gateaux slices omg - do not know of their savoury morsels 'cos the sweets are perfection xx

N. P.

If you want good cake, go here. The insane shakes are also out of this world.

A. T.

Gorgeous raspberry scones here today!

D. B.

Excellent. Food is gorgeous. Highly recommend. Staff are friendly and professional

k. h.

Nice to pop in for a dessert, prices aren't unreasonable for a handmade treat and service is good, try the salted caramel brownie, recommended!

A. T.

The best afternoon tea we have had to date....very tasty, freshly baked sweet and savoury delights. We highly recommend 😊

t. 3.

Great place if you like sweet things. However, they might do early closing if there is nobody coming so be careful during inclement weather and enquire before going.

A. C.

Great cupcakes for a reasonable price. I'd recommend ordering them to takeaway though as the cafe is far too overcrowded and noisy to really enjoy them here.

J. R.

Had an absolutely gorgeous afternoon tea here. Could not fault a single thing. The portions were huge so had some to take home and enjoy. The staff were friendly and it was very clean. Recommended without a doubt.

E. R.

Fantastic selection of cakes! Highly recommend the pecan pie with a tasty flat white coffee.

l. g.

Just had the cheese and homemade onion chutney sandwich which was awesome and shell had the cream tea which she struggled to finish .Well worth a visit

n. r.

Absolutely fantastic staff and wonderful coffee, can't wait to bring the kids for a geet big milkshake.

m. c. p.

Lovely dog friendly tearoom with the most amazing shakes and cakes, I would absolutely recommend a visit.

K. P.

Lovely quaint little cakery and tea room ...they serve the most insane milkshakes ever a must when down the quayside in Newcastle

A. D.

Wish they were open later one day a week! Would love to be able to pick up some cupcakes after work for a present or a treat :(

B.

The cakes look irresistible and taste even better on top of one of their milkshakes!

H. S.

Great place to celebrate a friend’s birthday. The milkshakes are huge.

A. A.

Nice, very nice

M. R.

It's lovely

f. s.

Had delicious gluten free french toast with fresh berries. Whilst they were quite good in being able to substitute the bread for gluten free, having read that they were able to cater for gluten free I was surprised that out of the 28 amazing looking cakes on offer there were none I could try. For any others stuck on a gluten free diet it's probably worth popping in on the off chance but not a special trip unless you call to check first. On a side note my partner did get to have an amazing looking milk shake 😍

A. K.

Awesome place. Told family and friends. Everyone loves it. Milkshake is banging.

S.

cute selection, not too busy! couldnt decide what to get & staff were nice & patient<3

J. H.

Beautiful cakes and lovely friendly staff

D. C.

Lovely surroundings, lovely staff and delicious food. What more can we say. Thanks guys.

A. A.

Their brownies are so good

P. T.

Fantastic location. Perfect spot for a coffee.

E. B.

Incredible milkshakes, could just do with being a tiny bit thicker!

X. L.

milkshake is lovely! I had a great time😌

d. m.

best place in newcastle for those that love cake and all its finery!

W. B.

Spot on. Great cuppa and ridiculous cakes. Fast service.

T. S.

The Great British Cupcakery So we were checking out #tynebridge And fancied a quick coffee/snack. Came across this cute little place called #thegreatbritishcupcakery Serving cakes, teas, coffees, and a selection of waffles. The decor and set up is so cute, floral walls, lovely displays and very bright. The menu selection is quite small but that's not a bad thing. Certain breakfast items are only available until midday however they have a good selection of other little bits along with afternoon tea which is available throughout the rest of the day. I had the all day breakfast waffle, which to be honest wasn't that amazing sadly! I was really looking forward to it but it was lacking flavour. It came with poached eggs (which weren't runny :( ) avocado and hollandaise sauce (i opted for no bacon). £8.95 which isnt bad considering the location its just a shame it wasn't well prepared, but was presented well. Worth popping through for a coffee and a slice of cake though :) ££ 3*** #yasqueen #vegetarian #allergenfriendly #cupcakes #bakeoff #cake #sweettooth #afternoontea #newcastle #tynebridge #coffee☕ #tea #scones #freshcream #floralwall #foodie😋 #bake #avacado #poachedeggs @gbcupcakery

J. W.

Amazing cakes and a proper coffee!

J. B.

Nice place, great Cakes

R. S.

Great Staff, lovely smiles, tasty food

B. F.

Nice cupcakes, monster milkshakes and sugar galore.

n. a.

Love love love this place

M. D.

Very good cakes and a good cup of tea

J. &. T. E.

Great shakes, drinks and decor!

S. W. (.

Really nice place with amazing atmosphere

R. R.

Great for breakfast, and a sit in with friends.

D. H.

Very good

A. H.

One to tick off the bucket list! The mega shakes are unbelievable tasty! Beautiful inside, lovely staff! Perfect for afternoon tea, baby shower, cheeky lunch or just because!

T. W.

Best dessert 🧁

N. R.

G. H.

P. N.

D. M.

E. W.

Absolutely love the decor in here so nice especially the flowery board which is great for taking photos when you want a nice background... Staff were very friendly. I ordered the banoffee cupcake which was so nice and a cup of tea.. I could have literally just have had 1 of each of everything as they looked so lush and yummy on the display..

L. M.

Absolutely lovely... and all gluten free too! Could not recommend this place enough! You could barely tell the difference between (visually) the non- GF and the GF... such an awesome job! Will definitely be revisiting... Thanks GBC

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