Reviews of Metro Bank. (Bank) in Brighton (East Sussex).

Metro Bank

81 Reviews

45 Comments

Bank

82 North St, Brighton BN1 1ZA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Metro Bank, Bank in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Metro Bank

Sunday

11am–5pm

Monday

8:30am–6pm

Tuesday

8:30am–6pm

Wednesday

8:30am–6pm

Thursday

8:30am–6pm

Friday

8:30am–6pm

Saturday

8:30am–6pm

Popular times

Sunday

8
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11
12
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16
17

Monday

8
9
10
11
12
13
14
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16
17

Tuesday

8
9
10
11
12
13
14
15
16
17

Wednesday

8
9
10
11
12
13
14
15
16
17

Thursday

8
9
10
11
12
13
14
15
16
17

Friday

8
9
10
11
12
13
14
15
16
17

Saturday

11
12
13
14
15
16

Reviews of Metro Bank

S. R.

Been with metro bank for many years it's best on market

D. r. R.

Love metro bank, real friendly and professional bank, I have a personal and business account and would highly recommend to anyone that wants a reliable and consistent service

B. H.

Spacious branch in a central location. Received good service in this branch. I was greeted at the door and advised that unfortunately I would have to come back in one hour. This was a mild inconvenience; but given the strange times we are in, I was content to oblige and go with the flow. They booked me in for an appointment one hour later. On the downside, there is considerable disconnect between the online, telephone and in-branch service and staff do not seem fully briefed on all aspects of their services. This led to delays which were not the fault of the branch staff, but due to the telephone banking staff. I was in the branch nearly an hour in the end, but the managers I dealt with were really helpful and took extra care to ensure that I left feeling reassured and happy. They are rated among the top 3 banks in the UK at the moment and the staff here certainly lived up to the rating.

Y. B.

Excellent service, staff can't do enough for you, excellent. I cannot speak highly enough of my ongoing experience with this bank, open early- shut late and even open on sundays? What more can you ask from a bank. It is the number 1 peoples bank

S. L.

Great guys, wonderful banking experience here

j. l.

Excellent service, staff can't do enough for you, your even greeted at the door! 5-10 minutes and they replace your lost bank card, excellent App and help setting it up. I cannot speak highly enough of my ongoing experience with this bank, open early- shut late and even open on sundays? What more can you ask from a bank. It is the number 1 bank.

j. 0.

Excellent customer service is the first thing that strikes when you walk in through the door. It was very easy to open a current account once I had my paperwork in order and they set me up with a savings account at the same time. Also, notably different and very customer friendly things include being dog friendly, your cards are issued to you in person, in branch within minutes of opening your account, I don't think any other bank does this. Another excellent service is the magic money machine, if you have a big sack of mixed coins you want to deposit, just pour them into the machine and let it do the rest, no more standing at the counter embarrassed by the frustration of the line of customers behind you whilst waiting for the cashier to count your coins, and no limit on how many coins you can deposit in one go. Also very convenient is the fact that Metro Bank is open 7 days a week and open hours beyond the usual 9-5 from Monday to Saturday. Excellent!

S. D.

Really like this branch. The staff members are friendly and they LISTEN to request and go beyond you expectations to make your experience feel a little bit more personal. I think they staff manage the branch well and you can see there’s team spirit. It’s comfortable and it doesn’t feel like a typical bank where you don’t know if the staff are just hiding in the back or actually working. Everything is open and you can seeeeee what the staff are doing; this makes it easier to understand that they are always trying to do their best and keep the service nice and speedy. I like the fact that when they engage in conversation with you they actually tend to remember you the next time you visit . (This isn’t with just me, my friends have said the same) and I find this quote nice being that they see so many people. The magic money machine has only ever been out of service once when I visited, but I remember passing by a day or two later it was sorted; from my experience with other banks they tend not to bother to sort it for a while ... which can be quite annoying. 👍

A. S.

Staff are very kind and informative. They make your banking a much cosier experience, offer coffee/tea, treat your dog etc. There wasn't a question unanswered and I got an appointment within 10 minutes of walking through the door on request. Great service.

A. S.

I was in Metro bank recently to set up an account. Agnieszka came to me. Very nice and kind person, he explained everything step by step to help me set up applications. Everything lasted only a few minutes. I recommend it with a clear conscience. Praise for Agnieszka 😁

P. S.

A great bank, a very modern and friendly approach to banking. Really friendly staff, great communication and nothing is too much trouble. Opened both personal and business account. My point of contact Adam could not have been more helpful and I can see him going places in the years to come. Thanks!! Paul S

j. c.

Friendly and helpful staff, very handy opening. Perfect for those that have trouble getting an account from other banks. Handy if u lose ure card, can get a new one within 30 mins.

Great bank, staff always helpful, I must say Callum who dealt with a problem I had was truly outstanding, very professional and in my opinion deserves a bonus for best staff member. Great place to bring coins as the machine does not take commission.

D. W.

Really friendly staff, helped soft through a mountain of non-photo ID to open my account, love popping in and getting a free hot drink. Also 5 mins to reissue a card is immense

k. w.

Love my mobile banking app just wish I could add a new payee to my account online rather than having to call up to add a new payee.

J. E.

Very refreshing to be part of a bank without all the red tape and barely trained staff. Modern day banking as it should be.

A. A.

The young lady at the counter has changed my £100 into £5 notes despite the fact that I hold no account with Metro. I'm thinking of joining now!

A. G.

Excellent service, I’ve opened a bank account and I’ve got the card, cheque book and internet banking instantly.

R. S.

Every time I have called this bank I get nothing but absolute superb service, always polite and could not be more helpful, breath of fresh air.

S. H.

A refreshing change from the big 4! Superb customer service! Very satisfied with all my dealings with them for the past year.

c. m.

Professional -extremely helpful and courteous! Just what a bank should be. I always recommend to any one who asks.

S. R.

Staff are very helpful and friendly. This bank is what all banks should be like.

J. B.

Love going into Metro Bank at 8:15am, not having to queue, being served by lovely staff and getting cherry lollipops when other banks haven't even opened...

N. A.

Stuck at the car park can only pay with card or cash and I left my card at home 3hrs drive away they printed me a new card in a few moments can't beat that! Result !