Reviews of Triodos Bank UK. (Bank) in Bristol (Bristol).
Description
Information of Triodos Bank UK, Bank in Bristol (Bristol)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Triodos Bank UK
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
9am–6pm
Friday
8am–6pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Triodos Bank UK
K. J.I can't fault the customer service of Triodos bank. Their staff have been polite, friendly and helpful. However, internet banking and the app are both awful. As a result, I've reluctantly switched back to my other app-based account. I want to bank ethically - but at £3 a month I also want the process to be straightforward. Unfortunately, it's not.
D. F.Fantastic ethical bank. Use the power of your money positively in the world. Online banking & app work well. I've been with them for around 12 months ~ opening an account was straightforward and quick. App & online banking work well.
N.Triodos is a great, efficient and ethical bank. I’ve been investing with it for years, and always found staff helpful and respectful. I have just moved house, so it’s a good time to switch my current account.
K. M.I was a little hesitant after reading some reviews about slower service and long wait times to open an account but my experience has been great! It was super quick and easy to change, the app is easy to use and they process my transactions quickly (slightly slower than the big banks but still within 24hrs and it's a small price to pay for not funding fossil fuels!) Customer service has been great - would totally recommend switching to Triodos.
Update: Having been with Triodos a while now, I've had to change my review, my direct debit transactions are constantly being declined for no reason, there's not support really available at the weekends (the very nice customer service team aren't able to do anything and say to ring back in the week). I really want to stay with Triodos but the service has some massive flaws and I have to use another bank account for most of my transactions.
H. F.One major problem encountered - which received a pretty dismissive response from the Customer Services team - although to be fair it's more of a strategic issue than a day - day operational problem.
I attempted to pay a large cash sum from a pension into my Triodos current account. The pensions company (a large UK insurance firm) was unable to make the payment as Triodos are not on their list of approved banks for anti money laundering purposes. Fortunately I was able to make the payment into a current account I have with one of the big four banks. The point - which I attempted to make to Triodos customer services - is that while Triodos might consider itself a 'real' bank there are significant and major issues which they need to address before they are able to offer a full banking service. Clearly Triodos is not yet seen as an established member of the UK financial services sector.
That said the day - day operation of the Triodos current account seems to be working well so far though limitations such as no overdraft, lack of branches, difficulty of paying in cash etc. may cause difficulties for some customers. On a positive note pretty much anything you need to do in terms of configuring the current account and debit card can be done easily on line. One feature which I find exceptionally useful and a security 'plus' is the text message which can be set for card debit transactions. The text usually pings on my phone before I've left the store. Other useful features such as balance updates, warning if balance drops below x etc. All in all for day-day use the Triodos current account is now my account of choice. Well worth the £3.00 a month, even though other (possibly less ethical) banks provide 'free' banking.
There is a lack of integration within their internet banking system which means that as an existing customer a full application form has to be completed in order to apply for e.g. a savings account. Triodos also (strangely nowadays) uses snail mail a lot for communication. Again this is an indication of the lack of integration within Internet Banking.
At this stage I would say use Triodos for its ethical views (which can at times be somewhat extreme,one sided and lack nuance), the ways it tries to manage money for social good and ease of use and security of their current account. But for serious banking which may involve cross institutional money transfers, overdrafts, loans etc. stay with one of the major players
G. R.Peace of mind that your money is being put to use in an ethical way. Fingerprint entry to App on Android please!
N. S.So far I've had no issues with Triodos as I keep one of my saving accounts with them, along side other ethical banks like Co Operative. I chose Triodos because it funds social and ethical projects which I endorse and, as a referral from one of the charities I fund - Friends of the Earth - I signed up immediately to ensure they got a referral fee.
I. F. S. L.Investing your money in a bank that only funds environmentally conncious projects is a great way of making a difference. One of the biggest steps an individual can take and it will barely cause any inconvenience. I have found Tridos to be as good as my previous bank.
J. W.Great service great bank! So important to know that ones savings are doing good in the world. Not supporting .... exploitation of the poor ... chopping down rain forests.. selling weapons to rogue states ... destroying our beautiful planet for the sake of money. Well done Triodos investing in renewable energy ... organic farming etc etc ...all to make our world beautiful again for our grandchildren. I look forward to getting my current account with you summer 2017
R. P.An ethical bank is not easy to find. Even less easy is it to find a reliable bank which gives one a sense of confidence.
Clearly it is growing and I have every confidence that it will go on to grow and become an example to the, sometimes less than ethical, banking community.
C. J.Great ethical bank. Excellent customer services. Great, easy to use app. Can't fault my experiences with them.
C. C.Triodos is, in my opinion, one of the most ethical (and secure) banking options available to savers in the UK. I love hearing about the organisations they've lent money to or invested in. This is how banking should be.
E. W.Ethical bank with real people at the end of the 'phone. Your savings go to worthwhile causes such as organic farming. No weapons or fracking investments!
s. n.after a couple of attempts of not being able to into my account i rang and the lady talked me through it..very happy with the service and good for my eco/green living and being able to help others
C. P.Where you're money is really matters and with Triodos I have the confidence of saying it is going where it is doing the best it can.
W. Z.(Translated) I want to communicate with the bank but I can not
(Original)
انا اريد التواصل مع البنك لكن لا اسنطيع
B. M.(Translated) Because attention is timely, clear and effective
(Original)
Porque la atención es oportuno, claro y eficietes
F. C.
S. M.Contact
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