Reviews of Metro Bank. (Bank) in Southampton (Hampshire).
Metro Bank
Unit 1 & 2, West Quay Shopping Centre, Above Bar St, Southampton SO15 1QD, United Kingdom
Description
Information of Metro Bank, Bank in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Metro Bank
Sunday
11am–5pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Metro Bank
H. Z.The staff are welcoming, friendly and always willing to go above and beyond to keep me happy as a customer.
One very reoccurring issue Is the magic money machine keeps being out of service. Obviously it was not in use during COVID measures.
This is VERY disappointing as my young daughter and I'm sure many other youngsters enjoy playing with the screen and seeing money being counted which makes saving fun.
Now considering younger generations are your future customers it's disappointing that this machine or a mechanical toy/machine is not always available to encourage saving skills as more of a priority.
N. B.I've been a Metro Bank customer since 2015 when I was a student in London, so it's nice to see a branch much closer to home! The new building has been outfitted really well and is very modern. I love the approach to customer service - very friendly staff, eager to help, and you get seen the same day to open accounts - none of this appointment rubbish! Definitely the best bank I've ever dealt with, highly recommended. :)
s. k.Set my business banking with them. Application took 2 hours in the store in Southampton. Approved whilst I was there printed my cards during my time there. I left feeling happy with the whole thing. So far so good with the account. Other high street banks said it takes up to 3 weeks to sort. Metro sorted it outs super fast.
J. T.A fantastic bank. I only need to pop in to use their Magic Money Machine as everything else can be done online (*that I need) but when I do visit, the staff are always chatty, friendly and ask about my day.
Another bonus point for their opening hours too. Other banks have a restricted opening, so the normal working person (aka me) can only visit 10-4 Monday to Friday. Fantastic that I can pop in 7:30 after dinner and get rid of all those coins that pile up.
Great job Metro Bank! 👍
J. B.I changed this post, because they did finally get themselves together.
My card was lost, but none of their telephone numbers workedto report it.
Finally I got thru somehow - I forget how. Anyway I didn't have to drive 60 miles to Southampton and back. They should do something about their many broken telephone numbers.
Another complaint: the raison d'etre for this bank is avoiding ATM cash charges abroad. Except: it's Europe only. Everywhere else is about as bad a ripoff as the high-street banks. Can do better.
J. N.Set up an account here today, it was the opening day and it was very musical and joyful, the service was great and staff were very nice. The process of setting up an account took Little under 20 minutes and I got my card and everything set up the same day I applied for an account. 10/10 bank, would recommend
R. L.Following a frustrating wasted trip yesterday which was down to the telephone based customer service team rather than the branch. I was unable to open an additional business account. Sammi in the branch went above and beyond to restore my faith and I am very grateful for that. She arranged a Sunday appointment for me with Naz who was fantastic in opening a further account for my new business today. Thank you to Sammi, Naz and manager Sam (I think). Thank you ladies.
C. n.An Absolutely Brilliant bank, open on a Sunday which is great, staff are very attentive and can't do enough for you. Definitely recommend this bank
L. R.From my experience, people come to this bank most of the time because their bank is closed. 99% of the positive comments don't end up on Google, my advice, give it a go and join the revolution!
J. M.Telephone helpline were not to helpful and basically told just go into any branch sort out any problems as could not be bothered to help you but in branch totally different were very helpful
m. w.Good opening times, can go in with you bike, magic change machine, 👍
B. W.Couldnt ask for anymore of a high street bank. Business and personal first class service
P. S.very helpful and friendly staff. opening hours to suit modern life. highly recommended.
L. M.Amazing staff
L. Q.(Translated) Everything perfect and many very kind Ajay who helped us to open our first bank account in southampton thanks to Ajay and Metro Bank
(Original)
Tutto perfetto e molti gentilissimo Ajay che ci aiutato per aprire la nostra primo conto corrente bancario a southampton grazie a Ajay e Metro Bank
T. S.
S. S.
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T. C.
L. M.Contact
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