Reviews of TSB Bank. (Bank) in Swansea (West Glamorgan).
Description
Information of TSB Bank, Bank in Swansea (West Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of TSB Bank
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
10am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–1pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of TSB Bank
S. M.I tried to contact the Swansea branch this morning but the call went unanswered many times, so I phoned the 0345 number. I got through to a call centre and the person who took my call was not able to help and did not grasp the essence of my call. I gave up. Then, this afternoon I got a call from Deena in the Swansea branch who was returning the calls to the numbers that had not been answered. I was so impressed. Deena was able to answer my query and offered me a solution. Wow. What a fantastic service. Full marks to TSB Swansea for their initiative in following up missed calls and the superb and friendly customer servcie.
P. C.I spoke to Ellis in the Swansea branch this morning .I live in Ealing London . My local branch is in Ealing Broadway London W5
I feel compelled to record my appreciation and thanks for his help in resolving my very serious issue . I was very demanding and pressurising him and very agitated and anxious because I couldn't see a cheque on my account . I was in a state of panic . The cheque was for £3900 and I had several bills to pay .. The trouble was that the cheque was paid into a local Post Office and they couldn't trace the cheque . I was panicking . I thought it may have gone astray .Ellis stayed with me and was very patient , calm , most helpful and understanding and supportive . This was not just an exceptionally high standard of customer service . Ellis went way beyond this .
P. H.Dear Sir/Madame, I Today spoke to a lady at T.S.B. & she was a LOVELY PERSON, GOOD AT HER JOB, POLITE, JUST WONDERFUL , Her name is BETHAN & because of people like BETHAN is the reason that I've been with the T.S.B. for well OVER 50 YEARS, THANK YOU BETHAN & GOD BLESS YOU.
T. C.Great bank! Have some good offers and customer service here is typically pretty good.
I liked banking here a lot.
They also loan you an umbrella if it's raining, which is good to know!
A. T.Lovely staff, Great management
always willing to help, everyone is always smiling and will go out of their way to make customers happy
a true local bank :)
the branch is bright and airy, full of technology and easy ways to bank
a. h.Went in today thought the staff were very pleasant and so helpful
M. E.Helpful and knowledgeable staff, centrally located bank
N. B.
A. C.
t.Contact
Photos
