Reviews of Optima Hair Specialists Ltd. (Beauty Salon) in Birmingham (West Midlands).
Optima Hair Specialists Ltd
26 Highfield Rd, Birmingham B15 3DP, United Kingdom
Description
Information of Optima Hair Specialists Ltd, Beauty salon in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Optima Hair Specialists Ltd
Sunday
Closed
Monday
10am–8pm
Tuesday
10am–8pm
Wednesday
10am–6pm
Thursday
10am–8pm
Friday
10am–6pm
Saturday
9am–3pm
Popular times
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Reviews of Optima Hair Specialists Ltd
K. M.
Finding Optima literally saved my life. As a woman, hair loss is devastating. I didn't know where to turn. Then I found Optima.
Everyone - Pete, Reception staff, stylists are kind, welcoming,
sympathetic and helpful. Elyssha, who has been doing my hair for the last few years is professional and lovely. Thanks to Optima, I have been able to get on with my life in a way I never thought I would again. I have recommended them to another member of my family who is also delighted.
Kathy
V. h. V.
I have been with Optima over 15 years, have to say they are the most helpful, wonderful, professional people I have met over the years. Specially the owner Pete is a loveliest guy you will ever meet (Yes, he does swears in friendliest way and if he doesn't he will be boring). I can still remember the first day I walked through that door Pete and Karan made me feel welcomed and supported me through out until this date.
I must have had every single stylist over the years doing a fantastic job and helpful as they can ever be. I will 110% recommend Optima to anyone who is looking for hair treatment.
C. R.
Visited for a free consultation, met the owner Pete, who is an absolute star!! Fabulous man, super honest ,friendly and has the most infectious personality ! Everyone needs a Pete in their life! Gave me some great advice to try that may prevent me needing treatment . Couldn't ask for more. Would highly recommend .
F. T.
I have been coming to Optima for over 4 years and the care and service is second to none. It really is a shining example of a well run business. Everyone working there is authentically warm and friendly and supportive and extremely attentive. The stylists are super skilled, highly professional. I really do enjoy my visits and I would recommend this service to the transgender community and everyone. The effect is so good that I have had not one person outside know. Life changing. Thank you for a truly wonderful business. Freyja.
R. c.
My stylist was lovely and the whole experience was wonderful! I was super happy with the finished result too! If I can just rate more than 5 stars then I’ll do it. I am a satisfied client and I am always happy with their services. The staff and the management are very friendly, professional and so approachable too. It’s one my best decision ever when I came here and decided to have a hair system with you guys. Well done Optima.
G. J.
My stylist Lucy was lovely and the whole experience was wonderful! I am always satisfied client and I am always happy with their services. The staff and the management are very friendly, professional and so approachable too. It’s one my best decision ever when I came here and decided to have a hair system with you guys. Well done Optima.
G. C.
Can’t recommend Optima highly enough. They’ve been fantastic with my hair systems since I discovered Optima just over a year ago - just wish I found them sooner! The salon is lovely and always been made to feel so welcome and so well looked after. All the stylists are fab, but Cassie has been so wonderful with my system and on my monthly visits which I look forward to every time!
j. c.
I have been going Optima for a couple of years now, and they always make you feel important and understand your needs. The staff are just amazing always make you feel welcome and smiling.
Going here has helped change my life and so grateful for the guys there and my stylist Roxy is the best!
L. D.
Excellent surroundings. The staff are very caring and supportive with what can be a very sensitive issue for many people. I wholeheartedly recommend you try Optima for resolution of any difficulty with hair loss issues for wemon as well as men. I have never had a bad experience in the many years that I have been a customer. Many thanks to Hanna in particular for great service
L. P.
The guys at Optima are all brilliant. You are instantly made to feel at home and comfortable. I have been coming here since February 2019 and couldn’t be more happier. I don’t live close by either (1hr 30mins away) but the journey is definitely worth the brilliant service. Keep up the great work guys 😀
F. P.
Cant thank optima enough have been coming here for years. Such lovely customer service always here to help and go that extra mile. My stylist is fantastic she takes time to listen to what i want and my hair always looks great. Thank you for giving me my confidence back.
L. S.
My names actually Lewis but ok... 😂
Been coming here for over 4 years now and Optima has without a doubt changed my life. The service you receive from the moment you walk in to when you leave in sublime. Everyone is super friendly, helpful and will go well out of their way to resolve any issues or concerns you may have, within their ability.
Having the hair replacement itself is painless and the results don’t just change your looks but it dramatically boosts your confidence.
Will always be a loyal client here for as long as they can put up with my occasional strops 💙
D.
Always given a warm welcome on my appointments and made to feel comfortable straight away. My stylist (Sam) understands me and is very professional throughout my visits. I've been a client for nearly 9 years and couldn't speak more highly of optima and how they have always looked after me!!
G. R.
Friendly, professional and highly rewarding experience. I’ve been with Optima for three years now and wouldn’t look anywhere else ... Kat you’re a star and I always feel amazing after my visits. Can’t recommend highly enough and I’ve tried other hair replacement treatments.
P.
Best decision to try optima 7 years ago .Thanks to Pete and his amazing stylists they have given me the confidence to live life to the fullest . Love my new hair !
Very professional and extremely caring ,I feel very comfortable and look forward to my monthly appointment.
Jade thank you for making me look and feel natural and amazing every time ❤️
Thank you Optima for the excellent service.
C. B.
What an amazing place and service this organization is. I struggled with hair loss from the age of 25 and loved everything about my hair until I had to shave it off. Now 10years later I have a full head of hair that is better than my own ever was, I feel so much more confident and more like myself than ever before. The best thing is everyone thinks it’s my real hair so I don’t have to worry about anyone questioning me about it ! I really love it and it’s such a professional series , everyone who works there is so friendly and makes you feel very special !! Thanks to all at Optima you have really changed my life for the better !!
A. M.
Great place ! Great people if you need help or any advice re your hair replacement, you will get the best advice. Cassie, Roxy, Sam all are amazing ladies to get your service from.
Definitely recommends Optima - I travel from london to see these people regularly. Wish they were in London...
Great stuff guys, please keep up the good work !
Thanks,
H
M. K.
Visited with my daughter for the free consultation and met the very friendly Pete who took time to examine and explain the situation in a really calming way which left us both reassured. Interestingly Pete did not think that the hair loss was that bad to warrant any treatment at the moment and suggested a couple of things for us to follow up and see if there are any improvements. If there was still any concerns after that then we could go back for the laser treatment. That in itself says a lot about the place as there was no attempt to sell us any treatment that was not required. No doubt we will go back to Pete if we decide that the treatment option is still something to pursue.
P. T.
Optima hair is nothing less than 5 star quality! If you’re looking for realistic looking units, first class customer service and some of the nicest people you will ever meet then this is the place!
Every member of the team are exceptional but special mention has to go to Kat who is just A-mazing!
Thank you Optima!!!
K. D.
I’ve been customer of optima for two years. Absolutely fantastic service and customer care that is bespoke to me. Whenever there are any queries they address it straightaway . Quality hair that improved my confidence million times. Highly recommended for hair loss. Never seen a organisation where all the staff I have come across are so caring and reassuring
T.
Pete & the team of lovely ladies are absolutely incredible Very friendly and approachable. They have top of the range laser hair machines that actually work! You will see results surely.
If you are concerned about your hair and dont no where to start then contact the team they will make the process very easy and comfortable, Pete will give you loads of options that will be suitable for you.
In my opinion they are the best in the game when it comes to hair specialist. Pete has helped so many people feel good about themselves & raised their confidence.
No negativity whatsoever!
Sham x
N. Z.
I’ve been coming to Optima for over 10 years now. I started loosing my hair in my mid 20s. This had a huge on my confidence and feeling of attractiveness. I tried a few different techniques like Nanofibres that worked well for a while but as my hair loss progressed it just became unworkable. I was resistant to the idea of a hair piece because there used to be such a stigma attached to it and they often looked really bad. Yet I was unhappy with my appearance and no matter how hard I tried I just couldn’t accept it.
I came across an article about Peter, the creator of optima and felt a connection. He had gone through a similar experience to me and he looked great in the picture... very trendy and stylish. I thought I’d give it a go. I made an initial appointment with him to discuss my situation. He immediately put me at my ease and for the first time I could talk to someone about my experience with someone who truly Understood. It was at this point that I realised how much this was really upsetting me and holding me back.
I had been looking around at other companies who offer a similar service. Yet They could in no way compare to that Optima offers. The quality of these units are top class and the price was excellent... about half the price of others I had seen. I was sold.
Coming to Optima gave me a second chance at life. I’m a musician and play on stage... having hair again put my confidence through the roof... I looked 10 years younger and just felt great. Coming here has improved every aspect of my life. The process is very simple.... I comeback about every 6 weeks for a refusion and in the meanwhile it just feels like I have a full head of hair. I can swim (which I couldn’t with the nanofibres) go to the gym... just do anything without any concern. The units are actually much better than normal hair... you can have any style you want... they are incredibly workable and can be shampooed and conditioned just like normal. A lot of the girls who work here actually choose to get units themselves because they are so much better to style and deal with than normal hair.
The thing I love most about Optima though are the people. It’s like a real family. In the 10 years I’ve been coming here I’ve had a few regular stylists and have met most of the girls. They are all so lovely. They make me feel so welcomed... and liked.... this place is kind a second home. Or at least my special treat to myself. My current stylist Kat is an absolute genius... a true artist... she gets me and my style perfectly and such a lovely girl.
I now live an hour and a half from Optima but I still make the travel happily. I would never consider going anywhere else. As long as I keep having units I’ll be coming to Optima. They really are that good. Peace
A. A.
Optima has completely changed my life, I regained my confidence back. Really friendly staff, great atmosphere above all professional service. Recommended to many of my friends already. Thank you Optima.
A. C.
I have been coming to Optima for over 6 months now, although living over an hour and a half away i thought at first it would be challenging coming back every 4 weeks for a refusion, i can honestly say i look forward to coming back, my stylist Courtney looks after me and dies an excellent job everytime, highly recommended to everyone and anyone, the place is incredible at making you feel wolcome!
Thankyou to Pete, Courtney and the rest of the team!
W. L.
Optima deserve all the praise they get. You couldn’t ask for a more supportive and friendly team, not to mention they really take what they do seriously and the systems are incredibly realistic. I’d 100% recommend them to anyone contemplating getting a hair system.
M. M.
The place is like a home from home.
All the saff are friendly, empathetic, sensitive as well as exceptionally professional.
They really do care and thats the hook, line and sinker USP of Optima Hair.
I've been a client for over 14years and come once a month. Thanks to Optima I was given a new lease of life all those years back when I felt I had no hope and depressed (something that only people with hair loss and other personsl challenges would understand)
PS: The clients all have their favourite stylists and mine has to be the lovely Jade (always smiling, and full of zest for life)
R. R.
I travel 150 miles to get my hair system done here. It's the most professional salon that I have experienced. The girls are very friendly and after ten years all I can say is awesome. Make sure you book an appointment.
L. H.
My experience is always the same been coming well over 10 years. Staff are amazing, very pleasant, helpful , and make you feel on top of the world the Director's Karen and Pete well words can't describe always willing to go above and beyond xx I love the whole family at Optima ❤️ X x x thank you all Lisa Harper xxx
M. I.
I have been coming here for two years now and I have never left the place feeing unhappy. The staff always put a smile on your face and always make you feel comfortable. Having been to a few clinics before I can honestly say the service provided here is second to none. Keep up the good work!
H. M.
Optimal as always saved me, fortunately due to a cancellation they fitted me and as always we’re truly professional and very helpful.. I’d be lost without Optima because they always make me feel confident about myself. Thank you
S. K. U.
Lovly place. I come here for my hair regularly for the last three years.All the staff is very very professional. They know what they are known for.The environment is friendly. They are supportive, take time to listen and understand your problem, do things according to your need. I love coming to this place and I would recommend it to everyone. Hair styling or any issue related to your hair, consult Optima.
F.
Fantastic service from the very first consultation through to the stylist completing your hair. The people here are superb in all aspects, friendly, caring and above all else professional in what they do. Highly recommend to both male and females.
M.
Professional and friendly! No problem too small and I always come out feeling great. I would highly recommend Optima. Special thanks to the team for looking after me, especially Jade.
m. p.
I have done my hair system here last year this place is very good and people are very help full the receptionists all very good they are always try to give an appointment for your convenient time spacialy Angela ( Manger) she is so kind and listens your problem and give advice and help. I really appreciated all Angela helps. I am 100% recommended this place. Thank you.
Mathew Punnoose
A. H.
Can’t put it into words what this place and team mean. OPTIMA has definitely made a great change in me, they always deliver every promise they give! The whole team are absolutely the best people anyone can have in their team. You get treated with the upmost respect and care when you step through the doors and this is what keeps me coming back. I had the pleasure of having dealt with the amazing Jade and Kayleigh and they absolutely play a big part in the Optima team! As well as the amazing girls at the front who welcome you with warm hearts. Many thanks for all you have done for me. A BIG THANK YOU FROM THE HEART TO THE MAIN MAN PETE!!
HIGHLY RECOMMEND! 5*****
#OPTIMAFAMILY
A. M.
The staff are all so friendly and
Lovely and make me always feel really welcome.
I wish I worked here as you can tell the Optima staff are all one big happy family.
R. C.
I have been coming to Optima for 18 months and never had any issues. Pete, my stylist cassie and the rest of his staff are amazing and always go the extra mile for me.
K. B.
Professional and friendly service everytime from the moment you walk through the door. I feel like a new person with my fabulous hair. I would recommend Optima Hair Specialists always!
M. G.
Absolutely fantastic customer service from everyone you meet at Optima Hair, I’ve been a client for coming up to 8 years and can’t say enough about Pete and his dedicated team of brilliant lovely people.
G. B.
Been coming here for several years really nice staff who make you feel welcome and very expertise in what they do .
It has changed my life for the better and can only thank Pete and Karen for starting there business up as it has changed so many lives .
Fully worth its 5 stars .
I. K.
A professional, personalised service second to none. Until you’ve experienced it you won’t know. A team of highly experienced stylists providing the ultimate finish.
Bad reviews are placed on here due to competitive, jealousy reasons...make your own mind up!
m. r.
I am a professional Robert Redford lookalike / stand in , and whilst on location in Budapest , with Robert Redford , Bradd Pitt , and Elizabeth McCormack ' had dealings with Bob's hairdresser ' who would not believe that I was wearing false added hair !!!
What a wonderful advert for Optima !!!
Been going to Pete and his team since he first started in Edgbaston
Would not go anywhere else
Many congratulations for their continued success
Malcolm Robinson
M. D.
Absolutely, super, fantastic as always, lovely place lovely people, highly recommended, they have given me my confidence back and I feel fantastic ,thank you all so so much xxxx
p. h.
Walked into an Oasis of beautiful decor, clean fresh and inviting, then greeted by the team who were friendly and very welcoming. Amazing place, amazing people. Go see for yourself.
M. C.
The team at Optima is just superb. Warm, friendly and efficient from start to finish. I HIGHLY recommend them!
G. M.
Brilliant company. Very happy with the results and the stylist doris couldn't do enough to help, would highly recommend optima if you have suffered from hair loss.
A. F.
Excellent place, location and decor second to none. Staff all make you feel welcome, Damon and Pete are top blokes. SMP work is best in industry.
p.
Great free consultation with Pete, really down to earth and gave me all the info I needed. Will definitely be using optima in the near future.
J. N.
I highly recommend Optima hair specialists..fantastic staff and have always been so supportive and attentive... can't recommend enough. Staff are fab.
K. B.
Great service. Lovley staff.
Come here once a month and I always feel welcome (as does my dog - he loves meeting everyone).
KBx
b. s.
Amazing service from amazing people, always made to feel welcome and always well looked after. Kat and jade have saved me a few times, much love!
W. L.
State of the art clinic for all things hairloss. Professional and friendly staff.
J. F.
Lovely bunch of guys and gals. Excellent service and support. Everything a guy needs when going through a life changing experience! Thanks for your continued support !! Loves xx
j. P.
Couldn't think of a better place to go to , first class service , always put a smile on on your face even when your feeling a little bit down . Keep the great work up. JP
W. H.
Known Pete for over 20 years now, WONDERFUL MAN, been looking after me and my hair ever since. TERRIFIC WORK KEEP IT UP!! Definitely worth getting to know him!!!
T. G.
What can I say. This place makes me feel like family and I always walk out feeling amazing. The results speak for them selfs. Thank you optima love you all.
M. S.
I felt at home here as Pete and his team realy do make you welcome and feel at home, nobody judges you and you are always welcomed with a smile!!
But the most important thing is my hair is growing back!!!
J. C.
Been a few others hair replacement salons and this place is another level, the quality of the hair is the best on the market and the staff are specialist in there field, so your in very safe hands
K. M.
Excellent service, Brilliant Staff. Been coming here for about 3 years. Highly Recommended. Thank you Optima for looking after me.
N. N.
I can’t thank the ladies at this place. My hair always looks a million dollars and I feel more like myself. Definitely recommend Opima!
B.
I have been coming to Optima for a number of years now and have always received fantastic service. I would and have recommended Optima to others
A. T.
Couldn’t big this company up enough, been coming here for 20 years and always do their utmost to give the most amazing service. Would never go anywhere else.
K. J.
Wonderful place for confidence building, staff put you at ease but enforce how beautiful you are, what a serene and peaceful place to have treatment. Well done to the team
M. T.
Its given my mom a new lease of life its changed her for the better I've got my mom back shes more confident thank you Optima Hair Specialist .
H. A.
Changed my life and top stylist jade manages it every time I come. Jade is just amazing x
D. J.
Highly Professional and friendly staffs.. Classy place to style your hair..
S. K.
All the staff are amazing and and supporting . Really listen to ur needs always have a smile and do this best to accommodate the best they can
J. Z.
Such a amazing team with amazing service , always happy to listen and help.fulfilling customers needs. Another satisfied refusion.
J.
Great service, friendly professional staff who genuinely care and clearly enjoy the difference they make to people's lives.
M. N.
Amazing service by the gorgeous Kat, would recommend 100%, spot on team led by a great guy (Pete)
S.
Amazing staff, amazing people, reception is just amazaing and the stylists are the best
L. E.
Great staff & excellent service as standard!
Always made to feel welcome without exception 😊
k. v.
The studio is amazing and the staff are the best ever
Really help to understand and seek amazing solutions
Could not recommend more
Keith
C. M.
Amazing service as always... the team are and have always been so friendly and welcoming
Z. K.
They r doing very good job I feel every time very happy n good service n all employees r very nice
H. B.
Excellent service, high-quality products and professional bubbly staff. Would definitely recommend.👍
T. R.
Excellent service and very friendly staff made you feel at ease. Would highly recommend
w. g.
Just had an amazing experience at optima, Roxy you are the best!!
Thank you !!
Jason Groves
S. L.
Been with these guys for 8 years . Always great service . Highly recommended.
L. E.
Excellent experience. Lovely staff and well qualified. Definately recommend.
J. R.
You guys are great, service is outstanding and I genuinely enjoy it every time I come back. 🙌🏻
B. K.
Fabulous! Cassie is the best! Great listener and great stylist!!
R. W.
Always a pleasure. Very professional service. And a great team
W. N.
I’ve been going for 15 years, I can not speak highly enough of Pete and the girls, they are amazing
A. J.
Great place & Pete & his gang are always friendly & Professional:
s. h.
Been coming here for years... best thing about optima is the team 👌🏾
M. C.
Looked after superbly by Elyssha today after being away for a few weeks....back in the game.....thanks
N. S.
Amazing company would really recommend, brilliant staff too
S. F.
Always welcomed with a friendly smile. Very helpful and obliging.
S. R.
Very good service and very pleasant experience staff and kind
J. E. R.
Professional friendly service would highly recommend
Joseph reed
S. M.
Really warm and welcoming place, lovely people.
J. N.
An excellent place for male hair grooming and hair regeneration
M. E.
Love these friendly professional people!
F. C.
Very helpful, friendly and encouraging each time.
J. S.
Great place friendly staff
M. M.
I love them. Professional team.
J. B.
I always leave here with a large smile on my face.
M. K.
Perfectly and very helpful service.
J. M.
Excellent service superlative care
J. R.
Gorgeous, caring, wonderful people ❤️
D. J.
Amazing staff, excellent job
I. A.
The best changes ur lifestyle
Y. R.
Very friedly people
W. H.
Excellent
M. C.
Excellent service
L. S.
Roxy is the best!!!!
J. K.
Excellent Service
s.
Fantastic 👏
G. L.
R. T.
G. W.
H. A.
G. o.
M. R.
K. B.
S. D.