Reviews of BM AESTHETIC CLINIC. (Beauty Salon) in London (London).

BM AESTHETIC CLINIC

425 Reviews

195 Comments

Beauty salon

Skin care clinic

Beauty Salon

Hair replacement service

Laser hair removal service

Medical spa

19 Great Cumberland Pl, London W1H 7AS

Description

Information of BM AESTHETIC CLINIC, Beauty salon in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of BM AESTHETIC CLINIC

Reviews of BM AESTHETIC CLINIC

V. S.

After many years been overcharged for bad quality hair Extensions services, I can happily say that I found my own Extensions Paradise. Staff is really welcoming and make everyone feels special. Would definitely recommend to everyone. Thanks Beauty&Melody Marble Arch 😊

T. A.

Always a good experience. A very well-run, clean, and professional salon

C. G.

The team si absolutely fantastic, the service is the best and i will highly recommend this place. Thank you guys🤩🤩🤩

K.

Great service, Very nice staff, the quality of their services are very good. Ive done lazer treatments and im completely satisfied with them.

z. z.

I was very pleased with the service they provide, specially the immaculate work that Hiba did for me.

A. K.

The marble arch salon is professional and respective of their customers.

C. R.

Nice service and friendly staff. All instructions were given clearly and it is easy the book an appointment. A bit tricky to find in the first place but otherwise happy

E. L.

Really happy with my hair extensions and highlights! Mel was lovely, super friendly and a pleasure to chat with.

S. M.

Got 6 sessions of soprano ice laser here and both the customer service and treatments were excellent, would highly recommend

L. M.

Excellent customer service from Lindsey and top notch good value nails and blow dry on a last minute booking. Highly recommend

A. Q. E.

Very good customer service and excellent results on my laser hair removal treatments :)

B. I.

I’m very happy with my extensions and hair color Amazing salon i can try laser services to all staff is friendly

C. M.

Had my individual eyelashes for 3 weeks now, still look really good!

S. F.

The staff is very helpful and the hair technicians are excellent. Very relaxed atmosphere.

L. H.

It was a lovely Salon with such great service. Felt very comfortable and would definitely recommend.

M. A.

I did a blow dry with Mel and it looks fabulous shes really pro with hair extensions

C. R.

The best place to get eyelashes done. Their customer service is top level!

S. M.

After a few initial problems with booking, this place has not failed to impress. Julie (Iulia) is highly professional at laser .. would recommend this place.

T. B.

Very nice place, clean and nice atmosphere. The staff is helpful and professional. The reception very polite with a beautiful smile on a top of that. I recommend.

A. B.

Wonderful service, would definitely recommend to friends! Gemma was so friendly and positive, absolutely fab service! Coming back 😊

C. M.

My daughter had a very good haircut and I am writing this on her behalf. She is very happy!

a. h.

Couldn't be any better. Professional team. Mariam ( the receptionist) was really helpful and professional. The staff are available whenever you have a question. Thanks alot guys.

n. a.

I ve been using beauty & melody for quiet a while and I always loved their services. The beautician that does the laser in angel branch is really friendly and professional and always helpful. Also the customer service provided from the marble arch branch is admirable and imppecable. Just today I ve been helped by the receptionist valentina that did everything she could to sort out the issue I had with my appointment. Thanks so much Highly suggested

K. E.

Wonderful staff and relaxing atmosphere. Ask for Maryem, she is lovely and very helpful. Will be coming back! :)

A. J.

My waxing experience has always been positive.

A. “. T.

Friendly staff very high standard place ! Free coffee and sweets to pass time and really close to park and shopping centres in Oxford Street great place !

M. A.

I love Meriem the woman in the reception. She is so lovely, full of life and hospitality . I come there just for her.

K. G.

Had a laser appointment with Mihaela, she's very lovely and the appointment was quick and painless. 😁

s. s.

very nice place very professional special a lady called Meriam professional helpful and make your experience special. thank you Meriam and shame i did not see you last time hope you come back soon

O. L.

Relaxing and beautifull atmosphere, lovely and underatanding staff and most important Mel listened to me and made my dream come through! Thank you!!!! Xxxxx

G. D.

Great Soprano Ice Laser treatment, however, too many treatment ladies and they all recommend different things which could make it confusing.

E. A.

It took her an hour to straighten my hair. Other than that, it's a nice place.

s. s.

Love this salon!!! I come here for my weekly blow dry, Gary is brilliant.

J. S.

The salon has lovely interiors and Melinda is an absolute genie for all your hair wishes. I'll definitely come back for yet another great haircut!

N.

The staff are nice and friendly. Love the machine very effective with no pain plus the prices are good

L. O.

I did my laser and it was completely painless and very quick. I highly recommend it.

B. l.

Love the staff and hairdressers here, everyone is sooooo sweet and I get the best blow dry ever!!!!!!!

S. A.

Great experience. Staff were super friendly. Good location. And products they use are very good quality

D. W.

Love this place. The staff are really lovely and do a great job. They also have some great offers on sometimes.

B. B.

Eyelash extensions, Marble Arch, very happy with Jay's work :-)

S. M.

Had great experience with MEL ! Wonderful hair stylist !

j. H.

Utterly brilliant service. Friendly, professional staff and a gorgeous premises. I would thoroughly recommend to friends.

B. V.

Really good experience here, thanks for your help with everything with the gift!

B. A.

My pal walked past and sent me a snapchat of the piano. Looked lovely.

S. V.

Went for a haircut, had a great experience. All the staff is amazing and makes you feel really welcome and special. Melinda cut my hair and I would say amazing is an understatement. She is so kind and friendly and knows everything about hair. She discussed everything with me before cutting it and explained her suggestions very nicely too. Will be back for my next haircut! :)

c. l.

Great service however rooms are not as lush as I thought they would be

A. S.

Julia and Gemma are super professional and amazing at what they do!

A. D.

Read many reviews about their service. Mostly know for Laser procedures.

A. M.

I would recommend this place to anyone. Its a hidden gem of the city.

A. M.

had a good haircut there, very friendly people!

B. N.

Excellent service.

M. B.

I love their Angel location. Super friendly staff and very knowledgeable.

D. J.

Monica was amazing! I will come back one more time ! ;)

n. b.

Melinda was fantastic! Amazing colour and blow dry!

J. V.

Very friendly and professional staff. Great relation between price and service

S. K.

Mixed feelings I am a client of Beauty and Melody and so far I have been very happy with the service. Unfortunately, today (02/06) I had an awful experience due to the customer service. I was exactly on time for my appointment but I was told by the receptionist to take a seat and wait and that my therapist is still with another client. Obviously, I didn't want to sit and I was waiting and feeling stressed and the receptionist asked me to sit down in a rather rude way. Finally, another therapist took me in, the treatment was ok but she forgot to cover my tattoo, which is unacceptable and it happens for the first time. I can see the obvious damages to the tattoo from the laser. Anyways, the most frustrating part was the awful customer service of the receptionist who do not even wished me farewell. I gave 4 stars only because I was also at the salon on the 1st of June in the evening and the service was absolutely fantastic. The evening receptionist was lovely and she took her time with me, although I was there just before closing. I really think that you should take measures to improve the attitude of some of your employees. I had a great experience on the 1st of June and then on the 2nd they completely ruined my customer journey.

P. c.

Lovely experience with Melinda .. will surely come back soon

M. L.

I had a very nice hair cut!!

N. M.

Beautiful, relaxing salon with friendly staff.

A. D.

It's such a welcoming & friendly place.

P. P.

Emma was great, very professional and lovely !

N. S.

Welcoming and friendly staff, place is clean and presentable, overall excellent service

S. B.

How I can book my appointment??

V. F.

Great customer service and good saloon!

N. A.

They've professional haircuts 💇‍♀️

L. C.

professional and friendly. great service and standard of work

n. a.

I ve been using beauty & melody for quiet a while and I always loved their services. The beautician that does the laser in angel branch is really friendly and professional and always helpful. Also the customer service provided from the marble arch branch is admirable and imppecable. Just today I ve been helped by the receptionist valentina that did everything she could to sort out the issue I had with my appointment. Thanks so much Highly suggested

Y. W.

Really good prices and the staff are really nice!

J. J. S.

Great friendly staff, efficient and good value for money.

M. M.

The treatment itself is quite good.

A. D. V.

Please, delete this review as it was not meant to be for this shop.

J. M.

Lovely massage thank you

M. H.

Very professional service with attention to detail

B. S.

very good

G. H.

Great staff and service!

L. F.

very nice staff!

E. J.

Great color work!

S. M.

Had a lovely balayage done by Melinda! I was very nervous as this was the first time I was having my hair coloured but I’m really glad I went ahead with beauty and melody! Melinda sat and talked me through the different colours and the process very patiently and only started when I was happy and comfortable. I looooved the outcome and she totally understood what I wanted. Also generally love beauty and melody, the place and staff and vibe! Definitely my new go to salon for all things 🤩

J. D. L.

Very nice staff.

N. M.

Lovely, professional, efficient.

J. T.

Amazing

G. A.

Great service and quality

K. S.

Clean prompt and good

F. B.

Great staff, services

M. D.

Great service.

J. J.

Wonderful!

M. M.

Excellent service

J. R.

Good service

I. F.

Melinda absolutely transformed my hair! It was lovely to go to a hairdresser who was actually interested and knowledgeable about what would benefit my hair type and length - can't wait to go back, super professional and trustworthy!

V. d.

Great service

A. F.

One of the beat.

Y. M.

I normally don't leave any reviews. However, I truly feel gratitude for the exceptional service I have received over the last 4 years in Melody Spa. The superb team is highly skilled, respectful and goes above and beyond to accommodate any requests where possible. I love to mention that the exquisite 5-star service I have been receiving from the elegant and super efficient reception manager, Valentina, is setting the high tone, friendliness and quality levels at the Melody spa. On an equally high note, I like to praise the professionalism and skill of the lovely beautician Salem, whom I trust, due to the amount of solid knowledge and expertise she has been showing in my visits, alongside a respectful and very kind personality, I could not wish for more. I also love to thank Stacia for her incredible 2nd to none meticulous talent equally, who has years of experience and is a phantasmic beautician. Thank you, Melody Team, for providing the very best!

Y. a.

Beautiful

F. E.

Y. Z.

S. S.

F. D. S.

I’m coming to beauty and Melody the last 5 years and the service is amazing and staff very friendly. Beauty and Melody is my second home!

S. S.

M. M.

V.

Very happy with the procedure and Salem made me feel very comfortable! They're very kind and it's easy to communicate as well. Great service :)

S. B. R.

L. A.

Y. P.

C. b.

S. A. R.

C. D.

I'm still in love with my new hair cut. Melinda, my hairdresser, was very friendly and professional. I highly recommend it. She makes you feel comfortable and she does really understand your needs. Also, I'm doing a laser treatment with Kiera, friendly and her knowledges are outstanding! You won't be disappointed. Thank you Girls! Nice place and good atmosphere!

A. T. I.

I am regular at this beautiful salon for 4 years and I have been using every single service they offer since I first experienced their ultra high quality service. First of all ,you are greeted by friendly and warm welcome at the door which makes me feel so comfortable at this place. I recently had laser hair removal, I have a sensitive skin and it is prone to discolouration by laser treatment, which happened before at a different salon; purely by the mistake of the laser technician who used very high setting. When I came to Melody they solved my issue and provided safe and high quality service . I trust their expertise a day highly recommend all of their services ,plus their friendly attitude towards clients make it more appealing for me.

S. K.

Mixed feelings I am a client of Beauty and Melody and so far I have been very happy with the service. Unfortunately, today (02/06) I had an awful experience due to the …

R. S.

I am unable to add to my previous comment so want to update what happed after I saw Sam at Hair By Sam. Initially I don't want to lie I wasn't happy with the service, but I would like to say the way Sam dealt with my issue was fantastic. And that's what you expect from a decent business and person. He apologised profusely, he understood why I was upset, he refunded me half my money back and offered me a treatment free of charge to make up for my initial experience. I must say this has made me feel heard and happier because he took the time to make things right. I will always appreciate that. Thank you for that Sam, I look forward to coming and having my treatment with you also I've had some lovely compliments on my hair so thank you.

R.

Best spa in London. Friendly and efficient staff, very hygienic and beautifully decorated. Always enjoy coming here for various treatments.

H. B.

Melinda was absolutely lovely - the best haircut I've ever had, and her professionalism and knowledge was outstanding. Will definitely recommend :)

M.

Natalia, the lady at the reception is, friendly, helpful and professional, always handling everything so professionally, you'll only need to tell her something once and she gets it without having to explain yourself again. Although services are great and great value for money but the main reason I keep going back to Beauty & Melody is the excellent Customer service which is uncommon these days! I've never seen any attitudes from anyone at this branch. Ludmila is excellent at laser treatments and is BRILLIANT with everything she does and knows her stuff, very knowledgeable! I've also seen Daisy who is lovely and so friendly and calming when she does my laser. Great place for everything else too. Highly recommended. May.

A. S.

I visited beauty and Melody in marble arch to get my hair extensions done. A lady called Mel did my hair, she was so professional, and polite and understood all my needs. She also added in a head massage which I can say was one of the best head massages I have ever had!! My hair looks great!! I am so happy :) I would definitely be back, n highly recommend visiting this salon. ***** Thanks beauty and melody xxx

P. S.

After having two different type of treatments at the salon I can definitely it is a place worth recommending. Very professional and sympathis stuff, very clean and elegant location. From the moment you enter you feel welcome and in good hands. Ladies who are working there are always trying to set the next appointment at the best suitable date for you. Even if there is no free places for the dates you would like to book, they always try their best to satisfy you and give you lots of alternatives. The lady doing my treatments was really nice, always smiling and we had lots of laugh every time I was there. So if you are looking for professional beauty treatments in central London , not even 3minutes walk from the tube, you should definitely visit beauty and melody !!!

S. S.

I really wanted to try Tape hair extensions and I was recommended Beauty and Melody - what a good choice! I have had so many bad experiences from salons who have put extensions in my hair. Either the colour was the wrong shade or the quality was awful. Thankfully none of the latter was applicable at Beauty and Melody. I had Russian hair extensions which were taped in (a first for me). I love this look! The consultant was really nice too - guiding me step by step about what she was doing and how to care for them after. I also had my hair extensions cut to my face shape - which was amazing. I really recommend this place .5 stars :)

D. L.

Had laser chest hair removal there as my girlfriend pressured me. Great service! Painless! Nice staff, receptionist and the girl who's done my treatment, Victoria. Highly professional. My girfriend's happy now. Recommend to all my mates

K. B.

I have had my 7th laser consultation now at the marble arch branch. The receptionist team are always welcoming. My therapist Victoria is really profressional and efficient on every session. Shes always kind and attentive on every session. Would definitely recommend

C. H.

I love the look of this place,the decoration is beautiful with feather trees,flamingos ,piano! It is just stunning to look at plus the cleanliness of this salon is second to none! I get hair treatments here and had laser hair removal in the past which was excellent performance. I just had my hair done today and I am in love with my hair! I highly recommend beauty and Melody to everyone who is looking for top notch service.

R.

Best spa in London. Friendly and efficient staff, very hygienic and beautifully decorated. Always enjoy coming here for various treatments.

P. M.

I have had a number of treatments in here and I have loved them all. The staff is super friendly and professional and the results are amazing. Last treatments I've had had been a peeling and environ facial given by Mihaela and in both opportunities I have left with a newer and more refreshed skin. Totally recommend it as well as the laser treatment am still going through. No so much pain as with other hair removal treatments. Great place indeed.

L. N.

I visited the salon this morning for extension service. I couldn't be more grateful for the service I received. A top hairstylist sweet ”Melinda”. For me, as an International professional model and an actress who is involved in the beauty, top hairstyles and make up artist from all around the world, it's not easy to give the top star. But I want to congrats the Beauty Melody Salon for having Melinda and express my gratitude for her excellent work. Thank you, Melinda, for making me feel so happy with this new hair extensions. Kind regards Layla Najafe

D. Y.

I had my second appointment for lash extensions and I really love it! I had lash extensions a few times before and I can say their service worth it, lasts long and good glue quality - I can surely recommend it to anyone The service is amazing, the place clean and well located.

L. V.

Very pleased with the eyelash extensions themselves (lovely). I got a deal from Groupon for half set of eyelash extensions. My appointment was moved between different salon locations, I was told my 1st choice salon was unavailable until end August? The booking at my 2nd choice location was cancelled 2 hours before so I was moved to my 3rd choice location. But apart from that annoyance, I was happy.

C. L.

Couldn't be happier with my experience and am so grateful to Melinda for going the extra mile and giving me exactly what I wanted!! I received a professional caring service from the second I stepped in the salon and have had every need and question attended to by the lovely, bubbly staff. The quality and attention to detail I received was top notch, so thank you very much Beauty and Melody, and Melinda especially. Extremely happy customer! Xx

Z. K.

Such an amazing salon!!! I have tried most of the respectable salons in London over the years but never have been truly happy with the results. I was welcomed with a very friendly and professional receptionist who showed me to the waiting area.Karolina did a manicure for me,which was fantastic!!!The whole experience was relaxing, enjoyable and I felt so special by the friendly team. I'm so happy to have found a five star salon, which is reasonably priced and offer an excellent service!!!

E. I.

Walked past Marble Arch branch today walked in and was greeted by Victoria who i believe to be the manager and enquired about skin treatments. There was a practitioner available who placed me on a skin analysis machine and gave me a detailed consultation. Herself and the manager took such good care of me both explaining all of their treatments and skin care products. its not very often you find such a high quality service where they actually listen to the clients needs.

J. N.

I started my full body laser here around 6 months ago. I travelled from Luton for this specific laser machine and it was definitely worth the travel! I had wasted lots of money on previous IPL/laser that didn’t work very well. Beauty and Melody is very professional and the results have been amazing. I still have some hair present after 6 sessions so will need to book another few sessions The only thing I would say is I had a different practitioner each time I came in. if the same practitioner was available for each treatment that would reduce any variation between how treatment is done and would build a better relationship with client and practitioner. I have recommended Beauty and Melody to many people and will continue doing so! The prices are also unbeatable Thank you for a lovely experience and result Jessica

K. V.

Love the Salon itself - they're excellent. But their phone line customer service is terrible. I called just to confirm the time of my appointment and had to call back 3 times because the woman who was "helping" me, Angel, put me through 3 times to an extension that didn't work. She continuously cut me off mid-sentence, and was anything but helpful. I still don't know the time of my appointment.

M. Y.

Beauty and Melody is my favorite saloon since 2 years in London. The reception and their staff are so kind and helpful. The design of the place amazing. When i go there, they make my day❤️ I recommend this place to everyone!

H. D.

Great place and friendly staff! Had my hair cut and hair color here and I absolutely loved my hair! The color really suits me and the hairdresser who catered me was really nice too! Will surely come back!

A. N.

I keep coming to this saloon, love Gosia who always does my hair perfectly well, but I seriously think you guys should pay special attention to your reception staff. I am not the first one complaining and I think clients when coming to your saloon expect a friendly, warm staff who is eager to help you and make you feel comfortable and not someone that seems owns the whole London in her belly and we clients are doing her a huge favour by coming to this place... Again, it won't stop me to see my hairdresser but you guys should fix a few things around. More humble people and less the kind that looks down on you. I understand you want someone 'pretty' and young in the reception area but quality services will keep you going for longer. Thanks!

L. C.

Amazing salon, love the service, quality of work, attitude. Will definitely recommend it to everyone! They have a big selection of services, starting with basic ones and ending with LPG, laser hair removal (which i'm starting soon). Researched about the technology they're using, it's the newest one! A place where every woman will feel like a princess! Worth the money!!

L. L.

I work opposite the place but never went there as I thought it would be way too expensive for me. Today I visited the saloon for the first time and decided to share my first impression. The saloon is very stylish and elegant. The moment I entered there, I felt very comfortable and cosy. My hair is super thin and I am very concerned about hair loss, but my hairdresser, Melinda was very professional and gave me useful advice on maintenance and care for my hair. It was a very pleasant and friendly environment. I left feeling very positive. It was an eye-opening experience too. As I used to go to one and the same hairdresser and never was exposed to innovative hair treatments, but as they say once a student is ready, the teacher will appear. And in my case it was Beauty & Melody Saloon. After all it was not outrageously expensive, but on the contrary, it was worth the money. To have a perfect look you need 2 things - beautiful hair and shoes. Beauty and Melody has helped me with one of these things! :) Looking forward to going there again! (Olga Stelmakh)

A. A. M.

All the staff at Marble Arch branch are very customer oriented, they possess an excellent customer service skills & friendly. They are very efficient while handling a customer. Especially Malinda she has changed my views on europien hair stylists 🙏 Loved my hair style.

m. k.

Went to salon about 2 weeks ago. I was really scared of doing my highlights by new hairstylist. (my hair was done by polish girl) I Wasn't sure if the colour gonna match my previous one. But after all my stress ,my colour matched perfectly!! I was soo happy! Thank you! Will be back for sure! ;-)

C. R.

My first visit about a week ago. Had highlights and cut and blow dry done by Gosia. Result was absolutely amazing!!! Very well experienced and skilled lovely young lady. Good advice and good sense of humor! Was feeling very comfortable and very welcoming!! will be back for sure !! Thank you !!

D. S.

I love the professionalism and high standard of the treatment at Beauty and Melody. The staff has always been polite and nice to deal with, the laser machines are the best I've come across so far and the treatment has always been pleasant. Highly recommend.

S. Q.

Beautiful salon with friendly staff. They are the only salon in London that do tape hair extensions. Have tried other hair extensions before and feel that bonded hair extensions are uncomfortable and make you lose to much hair when they are removed. The quality is also not great. But these tape extensions are really good as you don't lose much hair at all when removing them. Also, I can hardly feel them in my hair and they blend in so well and can not be seen at all. The best thing is that they look really natural. This salon only uses the best virgin Russian hair which is so much better than any other hair that is on the market. This is now my go to salon in London!! I highly recommend it.

L. P.

Great experience! I am always coming back and booking with Hiba is always a pleasure :)

N. D.

I have been a customer of this salon for a few years and I can honestly say that after trying so many salons around London I have finally found a salon that I can trust with my hair extensions and laser hair removal treatment. Such a welcoming and caring environment where you are made to feel so special. Always recommend this place to all my friends and family.

F. B.

Great results/superb service. I am in the middle of my treatment and the experience has been great! not only the treatment is working but the staff are so incredibly nice, they always make sure I am comfortable, happy with the results, that I can take advantage of ongoing promotions and am aware of new treatments/products. I truly recommend this place, it is not about pushing a sale but giving you a great customer experience

N. N.

Professional and excellent service. I used a box dye to go blonde and needless to say I was left needing professional help - most pleased with Gosia's incredible colouring skills, she is by far the best hairdresser I have come across who will not only do her best to achieve the look you want but will always give her honest opinion and advise what's best for the health of your hair. Gives an excellent cut and blow dry too!

E. Z.

Got eyelash extensions today and had a great experience. The technician was very friendly and professional and did a great job. The salon is great and easy to find.

N. D.

My hair up experience superseded my expectations. I absolutely loved it! Make sure you get the Italian guy. I Was also booked in for makeup. As the MUA had double booked I was left waiting for over an hour. This was not good as it left me late for the function I was attending. They only plus side was they did not charge for make up and I wouldn't have expected them to as they only spent 20 mins on it . Over priced for below average service.

G. L.

Received an excellent customer service experience, thanks to Maryem that works at Angel. I was planning to buy a laser hair removal package from Groupon and called couple of salons to get some information. Unfortunately, didn't really like the answer I received from Marble Arch salon and was about to change my mind about buying the package from Beauty and Melody. But I gave them a second chance and contacted their salon at Angel. As I said thanks to Maryem, I went back to Groupon and purchased the package as she was very kind and helpful. She patiently listen to all my requirements and helped me to understand what and how I need to do. She helped me with appointments and even sent me an email confirmation so I do not forget when I have my laser sessions. For the attention of the owners of Beauty and Melody - just because of Maryem you got a new client today.

L. R.

I felt nervous getting my hair extensions put in as it was my first time, however the staff made me feel at ease and reassured me it will look amazing after having it styled. I trusted them and was extremely happy with the results. Staff are super friendly and helpful, thank you!!!

K. H.

I have received so many comments on how my extensions look luscious and natural. They are also so light that I do not feel any difference from having natural length. Being at Beauty and Melody is a relaxing experience, with superb service without being pricey! To find a haven of tranquility in the heart of London is not an easy task, but B&M make it feel like a breeze !

s. p.

Great salon, very convenient location. Andrea done gorgeous colour and cut for me. She also advised to put few pieces of Russian tape extensions to add volume. I never had extensions before and never even thought about it. But after it was fitted, it looks so natural that I can not tell which hair is mine which not. Thank you!

C. A.

I have been going to this salon for a few months since purchasing a Groupon voucher for 6 sessions of Soprano Ice Hair Laser removal. I am seeing positive results from the treatment on my legs to the extent that I bought a subsequent voucher for a brazilian bikini line. However I was then informed that it makes no difference on cost and I could have bought it directly with the salon - a bargain in my mind of £149 for six sessions for lasting results compared to a £35 wax every 4-6 weeks. Friendly staff, some with better bedside manners than other, but otherwise all very helpful. Had a lovely chat with Maryam on reception when booking in for my next appointment about the success I have seen with the laser treatment to date. Thank you.

A. N.

Went here for a haircut about a week ago. For all the glamour of the interiors etc, it was quite disappointing. The hair stylist refused to listen to what I wanted and just kept focusing on my fringe the entire time which didn't make any sense as I have long hair and I needed the whole head of hair to be styled. Some basic things completely lost the mark - 1. Hair wash seats are horrible and the stylist didn't bother to pull out the foot stool so my feet were left dangling. Not very comfortable at all. Also, the hair wash itself was super rushed. 2. The water was ice cold and even after multiple reminders that didn't change so I had an ice cold water hair wash right in the middle of winter! 3. The music really needs to be sorted out. At places it is blaring with poor sound quality. Also the choice of music isn't very spa like... If I have to listen to blaring music I will go to a club or a concert not come to a salon! 4. Lastly, the place reeks of chemicals, especially around the hair cut/wash area which at times was making it hard for me to even breathe. Having air purifiers will be useful and less use of poor quality chemicals perhaps? Overall a very poor experience!

S. D. l. p. A.

I had today my second lasser treatment session and I must say the staff is lovely and explains everything you are concerned about very nicely and friedly. It was a good decision to book my laser treatment at Beauty and Melody. Moreover, the place is 3 min walk from Marble arch station.

A. B.

I have been a regular client for Laser Hair Removal for a couple of months - Katarina today is the first (and only!) therapist who has actually sectioned off my legs correctly and used the right settings. If she were to work from Marble Arch I might actually start to recommend this place to other people - but for now, based on the service and the wait times I've been subjected to each time I've come here it's a no from me.

R. M.

I had come for the laser hair removal - usually a bit painful but I had such a wonderful experience with Olga today ... not only was she sensitive about pain and controlled the setting but she also made sure that I was comfortable - by providing blankets etc and giving helpful tips . Definitely coming back 👍🏼

m. k.

This was my first chemical peel, I was a bit nervous. The therapist put me at ease and was very understanding. I even got a complimentary light therapy and hand massage. Very happy with the service. I would highly recommend it.

M. L.

I have my laser treatments at Angel branch and absolutely love it. My therapist is very careful professional and friendly. I feel very comfortable and secure. Very happy with results. Highly recommend!

M. A.

I bought a voucher via Groupon for cut and highlights. The downside of having a coupon is that you get scheduled to be seen in about a month or so. Also, the voucher mentions that an art director will be cutting your hair, while the salon's technical director does the colouring. Which wasn't the case. It was only one person doing both. I didn't mind of course, but I believe is something that shouldn't be mentioned on the voucher, unless it happens. Overall, I was happy with my new hair color. The truth is, I was also expecting a different haircut. But perhaps next time...

A. R.

I have been to many salons in London and can tell that this is the most beautiful one. They offer variety of treatments so you don't have to go to different places for mani, facials and blow-dries. Very professional and friendly team.

P. B.

Loved my hair extentions, definitely recommend if you want to add life to the hair! Staff were all very friendly, receptionists welcomed me with a big smile.... I will be a returning customer :) Thank you Beauty and Melody team xxx

A.

Lack of flexibility and thinking around the box in relation to policies they implement. Also receptionists don't seem to know the policies and book appointments without this. Also difficult to reach a general manager Gemma to discuss the problem directly even though I left her a message. Therapist was lovely and knowledgeable and really tried to help. I wish a general manager joined the suit.

A. P.

Amazing salon. When I first made an appointment for getting a hair cut, I thought this would be a one off and since then this became my very favourite London salon. I do every bit of procedures here : mani, pedi, waxing, massage, hair. Very high professionalism, nice atmosphere and delish sweets at reception :)!!! Highly recommend!!!

H. R. (.

I have been three times now for my laser sessions. First time my experience wasn’t great as the therapist didn’t understood English very well. I raised my concern to the receptionist and she took my feedback on board and advised that I will have a different therapist on my next visit. Last two visits have been great. Both therapist were amazing and understood my requirements. They were also able to answer my questions and resolve any concerns. I would recommend this salon as the staff are very professional and will always try their best to cater for our needs.

j. s.

I had 2 sessions of the obagi Peel didn't work due to my skin type. The practitioner advised I should use an alternative treatment. As I have learned certain peels only work on particular skin types. Nor matter the staff are friendly and professional and very knowledgeable in treatments. They always make you feel welcome. I will continue to come here because of their 5 star service

C. G.

I had a fabulous wash and blow dry for my work doo down Park Lane tonight. Everybody was friendly, efficient and I am really pleased with the style of the blow dry. Gary did my hair but I am sure the others are great too. Will be back. Thanks for making me feel great!

M. B.

Welcoming Staff. Great quality / price. I was attended to by Melinda, a cheerful lovely girl from Florence. If I ever go back to London, and need an hairdresser, I'll pay her a visit for sure!

B. S.

I liked when the hairdresser explained to me what she was doing next as she cut my hair . I kind want to know and my previous experience shows that no one does that in a hair salon. So this was something nice. The result was exactly what i wanted. Highly recommend.

m. m.

Absolutely amazing place!! Get my blowdry done by Gosia. Lovely person!! Friendly and funny amazing hairstylist ! Perfect blowdry plus 2 glasses of champagne for me and my friend made my day! WOW! I was impressed! Anytime i will visit London i will be there!! Thank you!

A.

Went with my mum and sister. We all enjoyed the experience and loved our hair cuts. Would like to visit again!

A. E. R. A.

I went to the one in St. John's Wood for laser treatment and the service was amazing. Kind people, great treatment, latest technology, clean environment! I would recommend having your laser session there.

L. P.

Very good experience. Get colour done and hair cut. My hairstylist Gosha was amazing...very good knowledge and high skills.Will be back for sure. Thank you Beauty and Melody!

A. C.

The staff here is always open and concerned to know the clients point of view , it feels good to have an open discussion without decisions being made too quick ! Blow - dry's are always always so good ! Mel did a wonderful job with my hair giving it that extra oomph that it needed ! Thank you ❤️

F. R.

Best place for hair extensions i have tired many places but this is my absolute favourite, absolutely love how they feel you cant even notice i have them The girls are so great super friendly and the team work so well together always a pleasure popping in to see them thank you for making me feel & look beautiful,

J. S.

Recently started laser hair removal here, everyone has been friendly and professional. I wasn’t pressured into paying for a big package like other salons I’ve visited. They are punctual, polite, the shop is always clean when I visit. Not overly priced considering their location. I will be looking into other treatments. Highly recommend 😘

M. S.

I was very happy with my consultant in St. John's Wood branch. She was very thorough and attentive. I can see results too, so I'm very happy. Thank you Sent from Yahoo Mail on Android Show more

S. J.

Visited yesterday and within 1hr the lovely Melinda from Italy had given me the perfect up do for my event and Melinda from Australia had curled and done my friends hair! Fab visit and both Melinda's were absolutely fab!

C. C.

I have been there for eyelashes extension. Really happy with the service! I will go there agin. Nice salon and easy to find.

R. O.

I had a lovely facial treatment with Vilte today. It was such a relaxing and enjoyable experience! Vilte did an amazing job, my skin feels great! Highly recommended!

J. C.

Beautiful salon, welcoming receptionists, excellent customer service : )). Therapists are very professional and friendly. Recommended this salon to bring out your best beautyness !!

M. A.

I had a steam and the Thalgo Polynesia Spa Ritual at Shaftesbury Avenue, Piccadilly Circus ...my massage therapist was Monica, thank you very much Monica for an amazing spa experience. Marlene 😊

N. G.

Melinda from Beauty&Melody on Marble arch did a magic to my hair! She dyed and cut my hair exactly the way we discussed and even better than I imagined.

Y. S.

Im very happy with ezel's magic work he is amazing with hair , i have never ben happier with my hair style, I truly can say that he is the best hair stylist in London Also He is the best hair stylist in London From my own experience i can say that he is the best in london

O. D.

Highly recommend this salon for laser hair removal. The laser treatments were pain free and results are great. Great location, very friendly and knowledgeable staff!

G. K.

Beautiful salon in great location! Very professional and friendly staff! I had best cut ever and definitely will come back again.

H.

I have been coming to this salon for years for Laser Hair removal, I have always had a very pleasant experience and find the facility and therapists very good, getting booked in has always been a smooth process.

S. A.

I had the most wonderful experience at Beauty and Melody at Marble Arch. The staff is very helpful and friendly! Specoal thanks to Jolita and Mihaela who just do miracles! :)

N. B.

i had the pleasure of having such a relaxing facial it was awesome!!!Good tech,great environment.Mariam the receptionist very friendly makes you fell like at home you are the sunshine of this place thank you very much I will definitely be back soon

J. M.

Good prices for laser hair removal packages. All other treatments v expensive. Service hit and miss.

I. D.

I just had my shellac removed and I got great service! Angela was very prompt and took good care of my nails :)

K.

Really easy to locate, thank you🥰

P. B. (.

I had a CACI Microdermabrasion Healing Booster with Mihaela for the second time. Very relaxing, gentle and my skin is always really smooth and rejuvenated afterwards!

N. K.

Had laser sessions here for the last year, amazing service and the staff is very professional. Results have been great so far, would highly recommend!

L. F.

Fantastic salon friendly helpful staff, always smiling and they go above and beyond to make sure that you leave feeling amazing

K. V.

Really friendly staff that are always fun to see and chat too. Everyone there is really helpful with advise on hair and beauty. I've already recommended it to a friend :)

s. c.

Couldn't recommend the angel Islington branch more highly. Kiera and Maryem are friendly, helpful and make the whole process a pleasure. Plus, it really works and I've seen great results. Thank you!

A. B.

I started going to Beauty and Melody for laser hair removal treatment. I have recently started doing laser hair removal on more body parts and Hiba has made me feel very comfortable. She is very professional, a lovely, warm person and overall amazing. She recommended me to do a deep cleanse facial which she treated me and to not my surprise she went over and beyond to make me feel comfortable and relaxed! I have gotten many compliments on my skin since the facial! Thank you Hiba! X I started my derma pen journey with Beauty and Melody, and I have been getting many compliments on my new skin! The sessions are very easy going and I am reassured by Hiba throughout. X

Contact

Photos