Reviews of Bike Repairs Direct: Mobile Bicycle Repairs and Servicing. (Bicycle Store) in Bournemouth (Dorset).

Bike Repairs Direct: Mobile Bicycle Repairs and Servicing

65 Reviews

64 Comments

Bicycle store

Bicycle repair shop

Description

Information of Bike Repairs Direct: Mobile Bicycle Repairs and Servicing, Bicycle store in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Bike Repairs Direct: Mobile Bicycle Repairs and Servicing

Reviews of Bike Repairs Direct: Mobile Bicycle Repairs and Servicing

B. K.

I was extremely impressed with the service Gary offered. From the first phone call to re-delivering my bike home, Gary was punctual, professional and very fair with his quote as he looked for ways to repair what he could as opposed to simply replace any parts at a higher price. He has brought my bike back to life and it really is as good as new, just in time for the warm weather. I would 100% recommend Bike Repairs Direct to anyone whose bike needs attention and I can assure you, you won't be disappointed.

S. K.

I’ve used Gary a few times over the last two years for varying levels of servicing from basic stuff to full strip downs. He responds quickly to arrange collection, he’s personable (unlike so many bike shop staff nationwide), he keeps you informed with pictures of the work and the collection/drop off service saves so much time. Don’t hesitate.

P. P.

Emailed about a potential issue that was beyond my scope of understanding and he was able to point out the issue via email. I applied the advice and hey presto the bike's back to perfect working order. I'll definitely be coming back when the next service is needed!!

S. M.

Gary did a great job repairing and servicing my old Claud Butler Mountain Bike. He came to my home to have a look and collect my bike, where he advised what was needed and what I would like done and later sent me an itemized quote. Since receiving the bike back I have been really happy with how it looks and rides. Gary was very helpful, friendly and professional and I would definitely recommend and use his services again.

M. T.

Used this company twice now and can't fault them in any way. Great fast efficient service, thank you.

S. P.

I have had excellent and very professional service from Bike Repairs Direct. I have an electric bike which needed a service and also had a couple of problems. Gary took time to look at the bike before taking it for repair and service. I am delighted with the care and professionalism that I received. I will definitely be using Bike Repairs Direct again and recommending them to others.

E. T.

Excellent service! I messaged Gary on Boxing Day not expecting a reply for a couple of days not only did he reply that day he arranged to pick the bike up the next day. He collected the bike on time, phoned me with a very reasonable price for the repairs and delivered it the very next morning. Fantastic, highly recommend.

S. E.

I have used Gary to help me with bicycle repairs, and his service is so professional and helpful. He is so flexible also, picking up the bikes and delivering them back really promptly, Thank you.

J. B.

Garry is very friendly, helpful and professional. He collected the two bikes from us, fixed all the problems and returned them to us in only 2 days time. Price is also very reasonable. Highly recommend!

L. M.

Bought a new road bike which needed fine tuning before being able to ride properly, I found Gary on google and from the first time we spoke he was so helpful and knowledgeable. Despite being so busy Gary found time to come out and take a look at my bike and took it away to go over the gears and brakes etc. Within a few days my bike was back with me and running smoother than ever! I would highly recommend Bike Repairs Direct and will definitely continue using this company for any servicing or maintenance related needs. Thank you so much!

S. W.

Thoroughly impressed with Bike Repairs Direct. Gary is professional and knowledgeable, and actually charged me less than quoted. He gave me a full breakdown of everything he found and put it right. He couldn't have been more helpful. I highly recommend this service and I will be using it again.

A. T.

Had a tube puncture, he helped me a lot by fixing it as fast as he took it with the car so I didn't have to go home walking, went to his house and in half an hour had it already fixed with a new tire and tube, and also he fixed some other important issues, very good service and price also his dog is adorable!

T. M.

I can’t recommend Gary’s bike service enough! The quality, professionalism, and price value can’t be beaten. I’ve been extremely satisfied with each service I booked starting with repairing my old bike, checking new bike, etc. On top, you get advice how to maintain your bike the best way possible. I couldn’t ask for more and I completely trust his expertise based on my experience of the last bike service checks.

R. W.

If I could give more than five stars, I would! One of the best customer service interactions I have ever had. Gary was beyond helpful in returning a faulty bike I had purchased from another seller and negotiating a refund. He also helped me find another second hand bike to buy which so fa has been perfect. He went above and beyond, explaining processes and remaining patient despite my limited knowledge of bikes. In the future I will not use any other bike repair service.

E. W.

Excellent and friendly service from Gary. I called and he came and collected my bike at work, agreed to provide a clear and itemised quote before commencing work. He kept me up to date with parts ordering and contacted me when ready then brought bike back to work. After some parts replacement and a premium service the bike is riding really well. That was about 3 weeks ago and still in perfect condition on about 70 miles per week commuting. Wouldn't hesitate to recommend Gary's service to anyone.

B. N.

Great service, great price and great value for money. Gary is friendly and knowledgeable, taking the time to answer any queries, and everything was promptly arranged so immediately felt in safe hands. The pick up and return makes things easy, and my bike was returned fully serviced, cleaned and ready to go - on a Saturday (of a Bank Holiday Weekend!) Great customer service, will definitely using Bike Repairs Direct again. Highly recommended.

S. K.

I contacted Gary at the busiest time(during Lockdown) in his business, he was quick to respond, fully understood the problem with my Bikes, he collected them at exactly the time he said he would, and returned them with the problem solved, he is professional, Attentive, and Skilled. He kept me fully informed throughout, he is a credit to his industry, Thank you Gary. A well deserved Five star Business.

P. B.

Excellent service from bike repairs direct. Gary transformed an old bike for my grandson for a very reasonable price. Very good communication via text and email. Would certainly thoroughly recommend bike repairs direct to anyone looking for friendly and first rate service.

M. G.

Great service, Gary was quick to reply to my initial enquiry and he obviously knows his trade. Very fair appraisal of work needed on 2 bikes not used for a number of years. He kept me informed of what parts were/may be required and explained fully what was done. It was also very good not having to try and squeeze 2 bikes into the back our our car to drop off, Gary was able to collect and drop off at the times agreed and was flexible in arranging these times. No hesitation in recommending and will definitely use again in the future for regular maintenance.

J. P.

Had a premium service done by Gary. Picked up promptly, repaired and returned same day. Gary as he does a thorough job (which is great for a bike-mechanics novice like me). The free pick up and return is really useful if you don't have the means to drop off your bike. Payment online is also really handy. When I have an issue with my bike I'll be calling Gary! Highly recommended!

m. w.

Gary's attention to detail and workmanship is first class. This was my first time using Bike Repairs Direct, but it won't be the last. Very competitive pricing, which was discussed before the work started. Bike was collected from my home and delivered back to me after having a service and additional work done. First class service.

S. B.

Got a new bike that wasn't set up, and I needed some accessories fitted. Gary did a top-notch job and did it much quicker than I thought he could. He left with a very satisfied customer. I will definitely use him as my routine service provider.

J. D.

Excellent service, Excellent customer experience!!! I highly recommend having your bike serviced with Bike Repairs Direct. I serviced my bike with Gary in July 2018. My bike was overdue a service - it had a seat that was not adjustable. Gary went the extra mile to get if fixed and the bike serviced. I tried to contact all the so-called best known bike service company's in Bournemouth / Poole - I am still waiting for a response.

D. J.

I had a problem with the chain slipping. Gary came over and noticed that the chain was not seating properly. He took the bike away and fixed this plus a few other problems I had . He was very efficient and completed the work quickly, testing the bike before he brought it back. The bike now works the best it has for years! Very pleased and would definitely recommend.

N. M.

When the gear set came clean off my old but trusty mountain bike, I didn't really think it would be worth getting fixed. Gary picked it up, took a look at it, and came back with a price that made repair possible. He then dropped it back to me within 24 hrs - fixed, serviced and running like new. Would thoroughly recommend!

B. C.

Gary is a very knowledgeable and trustworthy guy. He popped over to service an old bike I had and after looking in detail at the bike gave straight up honest advice about the issues the bike faced and what my best course of action would be. He didn't just take on the job for a sale but took the time to give me the best advice, all on his own time. I would highly recommend Gary for any bike servicing or repairs in the Bournemouth area!

D. K.

Hands down the best mobile bike repair service I’ve ever used. Gary not only does a fantastic job but does it in a super fast time. Highly recommend Gary, a real honest and dedicated mechanic. My bike was picked up, serviced & repaired and was delivered back to me in the evening! Will definitely be using Bike Repairs Direct again!!

T. B.

Great service, fabulous prices! Only had a small problem with my bike but Gary fixed the issue quickly and checked my bike over and found loose peddles! I should have called him sooner. Will definitely use this repair company again!

S. B.

Excellent service, thanks Gary! Bike has come back running very smooth! Can 100% recommend - will not hesitate to use again for a future service or any repairs.

S. S.

Simply great man! Needed bike repair in one day and he ensured me several times, I shouldn' worry, he will do it. And he did, perfect, fast job, great and instant communication, price, all was good. Actually, Gary did some extra job without additional charge. If I'll need a bike repair in future, I'm calling Gary. Thanks man

M. B.

I like using mobile bike repairers as I hate having to set aside additional time to bring my bike somewhere and then go back and collect it! I like to service my bike a couple of times a year at least because I use it to commute 3 times a week and I don't want to be without it. Gary was very prompt in collecting and returning. He also picked up and serviced another of my bikes while collecting the first, without me having to book it in. Both bikes ride beautifully now! I'll definitely use him again as a regular bike-servicer!

A. M.

Excellent service, Gary is friendly and professional, the whole experience exceeded my expectations. Will use bike repair direct again for sure.

T. S.

I had the BEST experience with Bike Repairs Direct: great & professional bike service, super fast and friendly communication, price value is unbeatable. I'll definitely will bring my bike there again and I can only recommend Bike Repairs Direct to 100%.

D. H.

Gary came and picked up my 2002 Cannondale F700 to perform a full service. He checked over the bike and found that it didn’t need a full service just some new disc brake leavers and calipers. I must admit the brakes on my Cannondale have never been that good recently but they were 16 years old. He quoted me to supply new brakes and fit them which he did. He also tightened up the head stock, checked the bottom bracket and chain and made some minor adjustments without charging. The new brakes are much better than the originals and my bike is now running like new. Great service and such a nice guy. Would throughly recommend.

M. C.

Can't fault Gary's work and attention to detail. First time I have used Bike Repairs Direct and certainly will be using again for all future servicing and repairs.

J. L.

Fantastic service and fixed my bike a lot quicker than expected. Really friendly and helpful from the moment I enquired. Highly recommended - I’ll certainly be back.

D. C.

Gary is amazing. Professional, helpful, skilled, great service at a competitive price. Can't recommend him highly enough

P. S.

Gary did a great job servicing my trek alpha road bike, which involved replacing most of the drivetrain. Really friendly service, I would highly recommend

P. S.

Excellent service, even picked my bike up a day early as he was in the area!, very polite and friendly, bike was returned at the time promised, with the work done. Very impressed, would use these guys again if needed

M. M.

Outstanding quality of work at a great price, cost free bike pick up and drop off with the addition of professional finish, what more to ask for. Definetly recommend regardless if small or big problem.

E. S.

Had a problem with my tyres, preventing me from riding the bike for a while, came across Bike Repairs Direct and Gary was able to fix the problem straight away. Highly recommend!

V. J.

Great efficient reliable service. Picked the bikes up when he said and dropped them off within the time given and the price was great. Will defiantly recommend and use again

C. P.

Bike feels brand new after its first service in 6 years! Gary is very knowledgeable and friendly.. the pickup service really helped me out!

R. A.

Excellent & reliable service - our two mountain bikes are like new after a service with Gary, despite both being over 6 years old.

R. C.

Superb service! Bike collected, serviced & repaired to the highest standards and returned in pristine condition. Will definitely use Bike Repairs Direct again. Highly recommended.

P. D.

I would like to say many thanks for service of my bike, everything works very good and I get back my bike very clean as well. They are very punctual. Thank you.

N. B.

Great service. Bike came back working perfectly and was very reasonably priced. Would definitely recommend.

L. M.

If you need to have a bike serviced or fixed this is the place.Everything is on point from the customer service to the job done, I couldnt recommend them more highly. As long as they are open for business I will be using there services

N. J.

Brilliant service from Gary he’s quick and has a great attention to detail. Very trustworthy and a great price. I really like the pick up and drop off service 😊

J. H.

Thanks Gary, great service quick and very responsive to emails. I have been really impressed and will definitly use Gary again. Thank you.

p. s.

Fantastic work went above and beyond what I asked of him bikes like new would recommend to anyone first class!! Thanks Gary

B. S.

Absolutely fantastic door to door service and professional work. I will be recommending Gary. Thank you. Ben

C. A.

Excellent service from Gary at Bike Repairs Direct. Would highly recommend.

s.

Top class service, very helpful and would definitely use Bike Repairs Direct again.

D. F.

Great service, very busy but still made time to fit me in for a 24 hour turnaround. Will definitely use again

M. B.

Absolutely fantastic - friendly, flexible, and so happy with the results.

T. H.

Absolutely amazing. Very nice guy, good price very pleased.

K. N.

LIFESAVER!! Lovely guy, helpful and friendly and went the extra mile for us. Thank you !

R. A.

Excellent service and friendly staff, will use again and highly recommend them.

D. O.

Excellent service from Gary and competitively priced.

A. E.

Very handy pick up, and knowledgeable service.

E. B.

Very good job! Well done!

R. R.

Excellent service.

G. A.

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