Reviews of Electric Bike Sales Bristol. (Bicycle Store) in Bristol (Somerset).
Electric Bike Sales Bristol
35a Lower Redland Rd, Redland, Bristol BS6 6TB, United Kingdom
Description
Information of Electric Bike Sales Bristol, Bicycle store in Bristol (Somerset)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Electric Bike Sales Bristol
Sunday
Closed
Monday
Closed
Tuesday
10am–5pm
Wednesday
10am–5pm
Thursday
10am–5pm
Friday
10am–5pm
Saturday
10am–5pm
Reviews of Electric Bike Sales Bristol
R. M."E-cargo is a key component in the drive to reduce traffic and pollution levels. There are load capacity, range, power and component levels to fit different business needs. Electric Bike Sales Bristol guided me through the options that would best suit my Cycling Gardener & Home Maintenance Service ."
I very pleased with the customer service & value their ongoing support 🛒🚴♂️🏴. 🌱
S. P.Absolutely brilliant shop. 1st class service to customers. The staff know every little detail about every bike in their shop. So much better than shopping in large stores, and their prices are very reasonable for the high quality bikes they sell.
I bought a Gazelle Grenoble C8 and it's got a massive amount of millage. I did a 15 mile trip with a couple of very steep hills, and I only used one bar of power. My previous bike ( Raleigh Stowe e way ) I'd have needed a recharge. So I'm very happy with it. Plus it's extremely comfortable to ride. Gear system is fantastic.
The bike and the shop is highly recommended. Thank you.
P. N.I have just bought my second bike from EBS. They're good guys who know their stuff, are price-competitive and who will sort out any issues you might have. I can honestly say that having an ebike has changed my life - more people should buy them!!
D. H.I LOVED buying my bike from Electric bike sales! Chris and Ben were so helpful and fun to be around when talking bikes. I would highly recommend to anyone who wants to buy an electric bike! Thank you all so much for helping me buy my first e bike!
I.We bought two Gazelle Low Step E-bikes from EBS in Bristol. Brilliant and friendly service with helpful advice from Chris and Joe - very knowledgeable and patient. We tested the bikes several times and at no time did we feel under pressure to buy. Very smooth process from first inquiry to choosing, testing, ordering, picking up and payment. We are thrilled with our bikes! - thank you.
M. G.The service that we received was excellent. Our first visit confirmed our choice of bikes which were subsequently delivered to the shop for collection four days later. The was a short delay whilst the finishing touches were put to the bikes before we could load them on our vehicle. Whilst we could not fault any of the service provided by the shop staff it should be noted that vehicle parking around the area is challenging. Our first visit resulted in a 15 minute walk to the shop but collection later in the week (Saturday) was rewarded by an early start and a parking space just around the corner, when Residents Parking restrictions were relaxed.
A. H.We bought two new electric bikes and Chris was extremely helpful in helping us understand our needs and offered us options on alternative choices. After trial rides we made our decisions and we are completely delighted with our choices. We would strongly recommend Chris and Electric Bike Sales to anyone thinking about an electric bike. Alistair & Gill
M. C.The service from Electric Bike Sales (lower REDLAND Road) was really good. I bought an electric mountain bike and they did the first service free and also fixed a puncture for free in my first week. They even adjusted the handlebars knowing I am tall in the first service, you can’t get better personal service than that. Highly recommended.
D. L.I on tour and needed some mechanical assistance with my bottom bracket as I was passing through Bristol. Other bike shops sent me away because I did not have an appointment. Not these guys……. they made time to help and could not have been more helpful and friendly. Thank you very much. Highly recommended
V. H.I purchased a Gazelle Grenoble C8. I was unable to purchase this bike locally (Northern Ireland) so I purchased and had it shipped over. It's always a concern that something might go wrong but I needn't have worried. My bike arrived in less than a week. Great after sales advice from Chris. Would highly recommend.
C. E.Really knowledgeable and super helpful. Test rides were a big benefit here and even after a change of mind the support and helpfulness didn't waiver.
If your thinking about an electric bike purchase, these guys will help no end.
A. S.Great advice and support in buying my first electric bike and accompanying accessories. Very pleased with my purchase and know that I can go back at any time with questions, to get a regular service etc. Good to be supporting a local business.
S. M.Great place to buy an electric bike. From advice, test rides to servicing. All carried out with an attention to detail to make it a good experience.
Coincidentally the bike has transformed my life.
D. S.Good service from this company. The shop had the bike I wanted, in stock and on special offer considerably cheaper than elsewhere and even thought the offer had expired by a few days they still let me have it at the offer price.
R. B.Brought a Hiabike 10, the staff were friendly knowledgeable. Added bike extras which were fitted once the items arrived in stock. Brought a bike which I brought from another ship, no quibbles the bike was serviced and parts rhat needed changing were changed no problems and a good deal was provided.
d. h.Excellent service I was especially impressed that the time booked in for the bike service was on time. As I live 50miles from the shop. Time taken to explain what and why work carried out
m.Great service and price for a Cube Touring One from EBS. Handlebars were changed for something more comfortable at very little cost.
Parking is very tight near the shop, tho.
D. C.An absolute fantastic service from Chris and Ben, great advice helping me choose my new haibike hardseven, a big five stars from me boys 🖒
w. k.Was interested in a certain bike and was given so much help and info on it!!great service and easy purchase
s. i.Excellent advice and service. Chris took the trouble to find me the best size and let me try different ones, without any pressure. Despite being very busy, he prepared the bike swiftly and told me everything I needed to know. The finance deal was arranged quickly and efficiently.
E. C.Really excellent experience. I had a chat with several different people that work there and everyone was really helpful. We had a chat about I’d use my bike for and they made some recommendations. I picked up my Gazelle bike a few weeks ago now and it’s absolutely spectacular. I’ve ridden it every day - it’s the best!
C. A.Fantastic service - Chris went the extra mile to make sure I chose the right bike for me, with the perfect height handlebars. The shop is perfectly positioned so test riding is a breeze. All in all, super happy with my purchase and the friendly knowledgeable customer service. Thank you!
N. M.Great service and assistance across the shops when looking for a particular, hard to find, not in stock bike to suit my wife. The guys at Electric Bike Sales in Bristol were excellent in giving advice, reserving a bike and keeping me updated on likely delivery dates. Great local bike shop with excellent nationwide service. Really happy with my experience and would recommend to anyone. Cheers!
D. M.Chris was really helpful, he displayed comprehensive knowledge of all the bikes that I was interested in, and following a test ride a ‘night to sleep on it ‘ I went back and bought my Haibike trekking the next day. Excellent professional and friendly service. Brilliant bike - thanks
J. W.Went to test ride a Raleigh Stride 2, the guys were so helpful and happy for us to test ride and answered our many questions! Would have loved to purchase as they were so helpful (only didn't as not the right time for us) so the least we could do is leave them a shining review. 🌟
R. H.My partner and I bought Cube Kathmandu Pro 625 e-bikes - it was a long wait - but definitely worth it! Delays due to Brexit not with the store!
Chris kept us up to date on the availability and when they arrived nothing was too much trouble in helping us getting them set up and ready to go! He even rushed getting them ready so we could collect on my birthday! Brilliant!
Chris & Ben could not have done any more to ensure we had a better buying experience! We were really well looked after and I would not hesitate in recommending them. Adjustments were made to make sure we were completely happy before we left the store.
... and the bikes are amazing! 170 miles done and seen so much more of Bristol than I ever imagined existed! ABSOLUTELY DELIGHTED, HIGHLY RECOMMEND ELECTRIC BIKE SALES
(DO NOT MISTAKE them for The Electric Bike Shop - they messed us around something chronic, waited ages for bikes, said they were going to deliver, didn’t turn up, set off to deliver again then apparently dropped both bikes loading them into their van cowboys!!!)
A. H.Chris was most helpful in helping me with my purchase of an e bike. I had done research online and chosen a gazelle bike as my best option because they come in small frame and wheel sizes to suit my short legs. Chris had the model I wanted in stock. The shop location is surrounded by quietish streets and hills ideal for my test rides. I purchased the bike and it was checked within the hour for me to take home that day. I am thrilled with it - it is so good to be back on a bike after many years and one that fits me properly. I'm gaining in confidence all the time. After a long weekend trialling the bike in the hilly lanes in Cornwall my husband is keen to get an e bike for himself. Thank you Chris
e. W.I contacted Chris in the Bristol shop as they had the bike I wanted in stock. Living in the North of Scotland I was slightly concerned about how any after sales issues would be dealt with. I have had a number of small issues and these have rectified very quickly with very little hassle. The mark of a good company is when they support their customers after their purchase. They are first class!
A. L.After having visited several EBike shops in the Bristol area I found that the help I received from Chris and the team was, without doubt, a level beyond the others. The team were keen to understand my needs and to make sure I ended up with the right bike for me. After sales has been spot on too. I like it when I call back into a shop and they remember my name! Thanks for your patience.
G. O.I bought a Hard7 mountain bike from here a few weeks ago and very happy with my purchase. They let you take it for a test ride and there's plenty of hills around to feel the power! Chris helped attach all add ons for me, such as mud guard, lights and lock. Very happy with my shopping experience here and lovin the bike, it's a dream ride.
M. S.Good advise and excellent service
2nd e bike we have bought here
R. G.Excellent service. Chris was very knowledgeable and really helped me make the right choice of bike. Feedback prior to delivery was good and I'm confident of quality after sales service and support.
G. W.Great service, great delivery and now i'm enjoying my awesome new bike! Thanks!
M. F.Can't be more full of praise for this enterprise. I wanted an electric assist motor added to my Dawes tandem. From discussion to my requirements to arranging work to be done and collected all has been good. The price was agreed and any helpful extra work also discussed and carried out very much to my satisfaction. Would highly recommend this firm,
C. E.Having made my mind up to buy an electric bike, I visited several stores before ending up here. The selection was excellent, and the staff extremely helpful, helping me to understand what each bike offered with no ‘pushy, buy now while it lasts’ sales talk. I ended up buying a bike within my means, and pleased as punch! I’ve been back now several times, buying accessories for the bike, having lights fitted, and dealing with punctures. Chris Moody and his assistant are simply brilliant; helpful, and really know their stuff. I’ll not go anywhere else when I need help!
l. “. L.I couldn't find a battery in stock anywhere online for my ebike, I gave these guys a ring and they said come straight down, very helpful, very knowledgeable, and super friendly. Highly recommended these guys if you're looking to buy or repair all bike types, oh and I left with the exact charger I couldn't find 👍🏽
j. c.I have just bought my first e-bike from The Electric Bike Sales in Bristol. Chris and Ben were extremely helpful and knowledgeable giving me great advice, which enabled me to choose the best bike for me. I can’t recommend them highly enough. I’ve already been out on the bike four times this week and absolutely love it. Thanks guys, John Clark
S. F.I had a fabulous experience buying an e bike here - thank you Chris. I was able to 'test ride' bikes, was given excellent advice and I am absolutely delighted with my purchase. I never thought I would be such a convert to an e bike but I am! I have raved about it so much that my husband also bought one.
m. d.Bought our second ebike from Electric Bike Sales Bristol. Chris and Ben are really knowledgeable and helpful. They made a few upgrades on the Cube bike we bought and made sensible suggestions about bar width.
I recently bought a bike online from Germany and had a number of problems which were very difficult to resolve. When you buy from Electric Bike Sales you deal with genuine experts who give exellent customer service, something you will not get through an online purchase.
I. F.Chris and Ben are both brilliantly knowledgeable, excellent humans who provided a really smooth and easy journey from thinking about an electric bike to riding one home. They've also already ensured I had everything I needed to maintain and safely ride my bike. I'm absolutely thrilled with what I brought, I wish I'd done it years ago. Couldn't recomend them more highly.
V. S.I had done my research and had decided on a R&M Multicharger Mixte. A quick Google search led me to EBSB. I had a couple of queries which were clarified via email during lockdown and I felt confident to order. It was worth the wait and everything I could hope for. Chris gave me a decent handover and I have thoroughly enjoyed the last 2 weeks with the bike. Maybe an update would have been the cherry on the top when it became evident that the manufacturer was facing delays rather than after I chased the order, but I have no concerns with recommending EBSB and wouldn't hesitate to use them again. Many thanks
M. S.SUPERB. Not an Electric Bike. However sorted things out that I wanted within minutes. Many thanks Mark
A. W.Fab service from Chris when we purchased 2 bikes. Great selection in their shop. Took some out on test rides first, received great help and advice. Excellent transaction and thoroughly recommend to anyone thinking of getting an electric bike. Thanks!
F. F.I have been a customer of the Electric Transport Shop Bristol since it opened in 2010 - I bought my first electric bike there that year. I am now in the process of upgrading to a newer model. Chris, the Manager, has always been efficient and helpful, and willing to share his knowledge and experience ensuring a great customer experience. There is a large range of quality bikes available and he will take time to help make the right choice to fulfil your individual needs. After care and servicing is also excellent. Very happy to thoroughly recommend Chris and the Electric Transport Shop to anyone thinking of investing in an electric bike.
S. D.A “hidden gem”. Tucked just off Whiteladies Road on Lower Redland Road is possibly the best electric bike and transport shop in Bristol. They stock a great range including the absolute Rolls Royce of pedelecs - Riese and Muller. After riding electric for just over 16 months I was hooked but struggling to get everything “just so” for my type of riding and adventuring. Chris showed me the R&M Supercharger 2 which was the answer to all my questions and needs. I’ve ridden every day for the past few weeks covering hundreds of miles of varied terrain and couldn’t be happier. As a shop they’re full of advice and great technical knowledge.
M. F.I was very impressed with Chris's technical knowledge and very personal interest in the type of new bike I needed. My final choice has proved excellent in every way, and the follow up service equally so.
A. H.Just wanna say how grateful I was to Joe today for his patients his skill and his knowledge about my recently acquired cube electric mountain bike thank you for stepping up when I needed you. Tredz owe you a debt of gratitude.
D. B.Fast delivery, at a time when demand was high for ebikes. 2 bikes arrived from different locations at different times, but all good as kept informed by phone. Lamp cover clasp slightly damaged on one of the bikes, but nothing a bit of double sided tape couldn't sort out to hold it in position, so didn't raise it as an issue.
Overall a good experience.
P. B.I cant recommend Chris enough. He's straightforward to deal with, he knows what he's talking about, and if he cant help he'll tell you but he'll still endeavour to find a solution for you also. In over 3 and a half years he's never let me down and he's on more than a couple of occasions done himself and the shop proud by sourcing some parts that were by no means easily available. An all round decent person to do business with what he says is what he does and besides that the shop has a really good vibe to it with an old fashioned artisan feel that gives me the confidence to know that Chris really does believe and like what he does. well done Chris and co.
W. S.Just had my first experience of the Riese & Müller Roadster and I'm still smiling. There's plenty of choice of retailer for e-bikes these days but we chose Electric Bike Sales of Bristol because of Chris. He is knowledgeable and helpful without being pushy - what you need as a first-timer. Top marks.
W. H.It took me forever to select the bike which matched both my ambitions and limitations! Lots of great options and good price range and lots of help in honing down my choice. Wonderful to be able to take them for a test ride - ideal up and downhill runs within 100ms! I couldn't resist taking my new wheels for another varied circuit later this afternoon, even through the rain - such a comfortable ride and soon (even at my age!) got the knack of combining gear changes with assistance. So I'm absolutely delighted - and the team are right on hand should I need help with answering any questions.
C. H.Chris was extremely helpful with his advice and knowledge showing me how to ride and use the bike correctly. It was a pleasure to deal with this company who I would thoroughly recommend if you want to start enjoying riding an ebike.
R. S.Fantastic customer service from Chris and Joe yesterday, really helped me with my Cycle2work package and test drove the exact model suggested. Hugely knowledgable, fantastic advice and would not hesitate to recommend!
G. a. D. J.I have been thinking about buying an electric bike for some time and decided to visit the Electric Bike Sales shop in Lower Redland Road, Bristol. I had some idea of the bike I wanted but was very pleased with the choice on offer at the shop. I found Chris to be very knowledgeable and easy to deal with. His suggestions and help made the decision to buy easier. There was no hard sell nor time pressure just good advice. I was encouraged to test ride a couple of bikes and chose the Gazelle C7 plus HM which seemed to best fit my needs. I was also very pleased with the price of the bike taking advantage of the Easter discount being offered. Together with the price match promise I do not think it is possible to buy an equivalent bike at such a good price in Bristol. I can highly recommend a visit to the shop for anyone who is thinking of buying an electric bike. You will not be disappointed.
A. F.Recently bought an electric bike from them and was very impressed with the standard of service. I'm really happy with the bike as it was the model I wanted and I had been struggling to find one in Bristol. I would have no hesitation in recommending them.
S. B.Chris is very knowledgeable and helpful. He made suggestions and replaced the handlebars which has transformed my riding experience. This is the most comfortable bike, I have ever used. A very happy customer!
G. B.I knew the bike that I was interested in (Cube Reaction Pro) which was in stock and on demo, and which I was able to test ride. I'm a very experienced cyclist, and Chris was very knowledgeable about the range and super helpful in finding exactly the right size and options for me, at a very competitive price, as well as explaining how to get the best out of the bike, and its suitability both for commuting (Bristol-Bath) and weekend off-roading. He answered all my questions, and turned around the order very quickly and efficiently. After sales service is also excellent, and I feel like a valued customer - really exemplary service in all respects. If you're after an electric bike in Bristol (or even further afield), this is the place. Highly recommended.
M. S.Extremely pleased with my new purchase, a Raleigh Motus. Really helpful advice from Chris and great to be able to try various models out on the nearby hills before deciding the best fit. I've never been a fan of hills so now it is a pleasure cycling around Bristol - this bike allows you to still feel you are peddling but gives you ' a hand on the back' going up the slopes.
Thoroughly recommend this shop if you're thinking to invest in a green mode of transport!
C. E.The Electric Bike Shop was the first I store went to when looking for my e bike. I found Chris to be very helpful and knowledgeable. I shopped around locally and online, but when it came to actually buying I went back to Chris because he seemed the most genuine and easy-going salesman I had met. I am absolutely thrilled with my Cube Town one!
J. D.Chris provided excellent advice and was super reliable, doing everything that was promised. He got a bike from the Cambridge shop for me to try and set it up for a short test ride. The new bike that I ordered from Germany took a while to arrive but that was fine as I was sorting out Cyclescheme finance. In fact, I messed the shop around for ages waiting for the finance to be organised and Chris kindly kept my bike in storage while I waited. Excellent service that I cannot fault.
A. L. C.Very happy with my recent purchase by the chaps at Electric Bike Sales Bristol. All the staff member at this shop where both knowledgeable and honest about the pro and cons of each bike and this made my decision easy. Would highly recommend this company!
N. M.Professional service and fully cooperative and understanding a couple of minor issues dealt with immediately.
Fully recommended.
K. W.Bought a bike from Chris - very pleased with whole experience. Chris listened to what I wanted from a bike and then advised me accordingly. He also spent time explaining the dos and don’ts of electric bikes. Excellent service all round. Thankyou Chris and Electric Bike Sales, highly recommend.
S. C.I'm going to be gushing, so if you bore easily on reviews, here it is in a nutshell, buy your bike from here.
I originally arrived to look at a Haibike Sduro 4 and was greeted by Ben & Chris. Ben showed me the bike and asked me a lot of pertinent questions around what I really needed out of bike and as a new oldie, gave me alot of sound advice and info on different bikes. Unexpectly he sent me off on the bike to try it and then advised me to ride several others to demonstrate the differences in style and costs.
This was definetly the way to do it, I test rode 4 bikes, two twice and althou I had no intention of buying a bike that day, I did, I'm somewhat of a procastinater normally, but felt completely at ease with the bike, the level of info and the brilliant customer service. At no point was there any salemanship, just good old info and support.
I didnt buy the bike I had done all the reviews on, I bought another. This was based purely on how it made me feel on the test ride. The bike I bought was the almost the same price. I buy most things by reading reviews and ordering on line, I'm so glad i didnt.
I now have a bike I love and suits me. Once again thanks Ben & Chris you were brilliant.
K. P.Just received my eBike from Chris at Electric Bike Sales in Bristol. My first eBike ever and choosing one over the phone and internet was a very difficult decision when in lockdown and you live at the other end of the country. However Chris was amazing. He listened to what I needed and got the measurements exact. His knowledge, patience and customer service was first class. I would not hesitate in recommending Chris and Electric Bike Sales in Bristol for all your bike needs. I am testament to purchasing a bike without even seeing it and it is awesome - WELL DONE CHRIS
D. J.Very satisfied with my new electric bike and the service. Very good choice of superior quality bikes. Having had a cheap sort of electric bike before, the difference spending more on a good quality bike is undisputable. Have been riding for a month now 12 miles a day very hilly distance and must say - I love my bike.
Chris is very knowledgeable and no pressure in terms of selling which is crutial for me as I like to make my own decisions at my own pace. Visited shop a lot of times before buying and every time Chris was kind and enthusiastic. Would highly recommend this shop.
S. b.Update after over a years ownership. The bike has been great and has made getting round Bristol so much easier. I have the bike that suits me well, so the original advice was good. But you only find out how good your retailer is when you need some help or advice. I had a brake issue and called in to see Chris at the shop. He stripped the brakes down and on the rear the pads had worn so were replaced, but on the front there was air in the hydraulics. These he bled for me showing how it was done. Excellent service, couldn't have asked for more.
I have been researching electric bikes for some time. I initially tried one from work, but the range was 30 miles which meant having a charger at each end of the journey. I needed a longer range and the opportunity to try it for a day or so. It is a large investment and the "round the block" or "up to half an hour" rides are not enough to see how it works and if it is right for you.
Electric Bike Sales were different right from the start. A quick phone call confirmed that I could hire the bike for two days to really try it out and also they had a large range of bikes.
Chris, the manager, really knows his stuff. No hard sell, just find out what you are looking for, in my case the maximum range, comfortable to ride, and a few suggest models to try. I collected a bike and almost immediately cycled up two hills locally that I hadn't managed for 30 years. The following day I cycled to Bath & back, about 30 miles. Still a lot of power left in the battery when we got home. The next day I tried a route of the same distance, but with lots of hills. Again lots of power left in the battery.
Chris suggested I try another similar bike to compare. Also very good but derailleur gears rather than hub as on the first bike.
I have now purchased the bike and just completed a 45 mile ride, a mixture of gentle hills and a few steeper ones. The bike computer was advising that another 30 was possible.
I am very pleased with my purchase and found the shop an excellent one to deal with. Chris is very patient and knows his stock well. He gives information and advice then lets you try his suggested bikes and decide.
I would thoroughly recommend them.
D. H. (.I called into Electric bike sales Bristol having read several reviews on electric bikes and wanted to try out the options I had read about, all of which were available at EBS. Ben & Chris were far and away more knowledgeable & friendly than another local electric bike shop I had tried. They couldn’t have been more helpful & patient with me. I ended up buying a Raleigh Centros Grand Tour and couldn’t be more pleased. If you are considering an electric bike, this is the place to go, you won’t regret it !!
D. W.This is brilliant place despite, or perhaps because of its unassuming location and appearance. We bought two Raleigh electric bikes a year ago, after advice from Chris and after trying bikes for ourselves, on trust with no security deposit! The bikes sold themselves and we have been delighted ever since. Servicing is no problem, indeed the first service is free.
If you’re thinking of going electric, don’t think twice, get along to Lower Redland Road. There’s a big choice and sensible advice from Chris.
L. P.Super happy with my Gazelle Miss Grace. I used to cycle a lot in my home country The Netherlands, but just couldn't manage tackling the Bristol hills with my asthma. Now I can cycle anywhere again without being out of breath and needing my inhaler.
Ben and Chris are really nice, helpful and knowledgeable. They give solid advise and really take their time to help find the right bicycle for you, without upselling anything you don't want or need.
Highly recommended. Am very pleased with my choice of bicycle and the service. I feel confident, should something go wrong, they will do their utmost best to help and I will definitely bring my bicycle there for service as well.
C.I bought an electric bike from here just over two years ago and it has been absolutely fantastic. I use it daily and recently had some problems with the motor. Chris took the bike back in to find and fix the issue; he was very thorough and located and fixed the problem for very little cost. Chris also talked me through some minor upgrades, he is very patient and understanding, and I now have my bike back and working like new and now with some puncture resistant tyres. For electric bikes I wouldn't go anywhere else. Thoroughly recommended
Update March 2021; I bought my bike from EBSB in 2016. I live up in by the Downs and work in the centre. A daily commute and whichever way I go it is a steep hill. My Gazelle had a knock and needed fixing, sooo - I thought I would replace it with a new one. Chris took me through all the options and helped me choose my beautiful new boy, a powerful, shiny, black Gazelle Grenoble Eclipse. Its fabulous! I have a car, but don't need it hardly any more except for long journeys. I can speed up the hills and get exercise at the same time!
The cost of the bike has been offset by Chris showing me how buy the bike through Green Commute Initiative. Also by the fact that now I don't use my car so the running costs are low.
Would highly recommend the shop. For all the years I have been using them, they have been friendly, honest and very helpful. It is a new and expanding market and it is good to have people who are reliable.
S. T.I had some idea of the type of bike I wanted, Chris cut through the jargon, was knowledgeable, patient and enthusiastic. He quickly got me onto a bike for a trial ride, after all you learn best by doing. Once I'd made my decision, he made very sure that the bike was properly configured for me before he let me ride it away. Very pleased with my purchase, within budget, and with the professional care I received.
H. L.These guys are great,
Chris just fitted me a new throttle that he realised had broken whilst still in warranty- Great stuff!
J. G.I was welcomed into the shop by Chris who took time to explain the different aspects of electric bikes including the frame size. and of course the weight I was able to test drive or perhaps I should say ride an electric bike and we both survived this !! I had not been cycling for a number of years . As I am 5' 2" there were no smaller frame sizes in stock but was able to put a deposit on a smaller frame and look forward to when the bike arrives .
P. E.Terrific service from these guys. We were E-Bike novices and had to be hand-held through from start to finish. We are delighted by our bikes, and have used them frequently and with confidence. To be recommended.
R. Q.Chris is very welcoming and friendly. He takes time with all his customers. Had my bike serviced today and was pushed for time and Chris said he’d do his best. He certainly did as within an hour he gave me a ring to say the service was complete. Thanks again Chris. Great customer service.
J. H.We have just had the best day on our new family bike. The guys in the shop were so helpful and when they were not able to source the bike we wanted they sold us their demo model.
I can't recommend this shop more highly.
P. S.Really good service from Chris and Ben investigating and fixing an intermittent fault on my electric bike. They are knowledgeable and were very hands on with finding the reason for the fault. I’m a very happy rider and will return in future for servicing. Thanks gents.
J. W.If you want to buy an e bike this is the only place to go.
The manager Chris and his staff are very attentive, explain thoroughly, offer as many test rides on different bikes as necessary (off the premises and up a hill ! ) My wife and i were so impressed we purchased 2 bikes.
We had a couple of issues after purchase and these were resolved instantly and without quibble. Highly recommended
M. S.Reliable, helpful and reasonable
These people performed a comprehensive and professional service of my 5 year old electric bike at a very reasonable charge. They have been extremely knowledgeable and helpful with post service advice and assistance. I have no hesitation in recommending them.
C. M.Excellent service from Chris, his knowledge about the bikes and all their features was spot on. Very patient too, we had lots of questions. A wide selection of bikes and good to be able to test drive them on the hilly roads nearby. Very happy with my Cube.
A. M.I bought last week a Gazelle from Electric Bike Sales. Great experience!
I had made some research on internet before and their explanations made it much easier to choose wisely. I needed a frame in a size that they didn't have in stock but they didn't try to sell me something else. I placed a deposit to save the bike I wanted which was to be delivered soon ; they knew that I was in a hurry and called me ASA they got it. English is not my first language and they have been very patient to explain all about it and to give me good tips.
Definitely a place that I would recommande.
B. K.I recently purchased a Supercharger2 from Chris and Ben. I am very happy with my new bike. They gave me great advice and were very patient, they know their stuff and wanted me to walk away with a bike that suits me. Great job guys very happy!
C. L.I been thinking about an ebike for while been looking around on the internet etc. And came cross these guys. Great service friendly and helpful. And most importantly no pressure to buy at all.
Needless to say I brought a haibike hardnine 5 from them and love it.
Chris help with sizing etc.
I would buy from them again in heart beat and have recommended them to my friends etc.
KEEP UP THE GOOD WORK GUYS
M. E.Picked up my second bike from Chris today, previous much loved bike well looked after by Chris and Ben, for over four years, Chris showed the patience of a saint while I dithered and delayed making up my mind but always ready with good advice until I got the purchase done!
I wouldn't by an ebike anywhere else and highly recommend Electric bike sales.
S. &. S. P. (. H.A very pleasing experience from start to finish. Chris is very knowledgable and provides good sound advice without being at all pushy. The range of bikes is vast and the prices competative. Our bikes were adapted for us to suite our exact requirements and nothing was too much trouble.
We would thoroughly recommend Electric Bike Sales and found it refreshing to deal with someone who actually knows their trade.
R. A.Chris was great in helping me select an ebike that would meet my needs. 4000 miles of cycling later and after sales care - helping with bike repairs and service is just as impressive. A life long cyclist - I still love my regular bike too - but the ebike has transformed my daily 10 mile commute for the better - I wouldn’t want to have to do the commute without it now.
R. L.Best electric bike shop in Bristol! Chris really knows so much about electric bikes; has been providing a reliable and informed service even before ebikes got more popular. Excellent and genuine insight, advice and repairs, always helpful and straight up. Great place, I rely on it!
P. S.Chris gave me all the time and information I needed to buy a bike in a completely unhurried and non-pressured way, showing me the advantages and pitfalls of the various types on offer. In the end spend-ing that bit extra for a quality product has paid enormous dividends and owning an electric bike has revolutionised the concept of a 70 year old to cycling in Bristol! And the after sales service is great too!
j. n.I purchased an electric bike from lower redland road e bike shop
They are so helpful , when it was time to consider changing to an up grade.
I found them very obliging and even made an adjustment to the previous ebike as to make it easier for me to ride for no extra cost .
I now have a brompton bike conversion and am extremely happy.
K. B.Fantastic knowledgeable staff, willing to spend time with you to tell you everything you need to know about electric bikes. Great bike too. Wish I'd bought one years ago it's a dream!
c. m.When I was looking for an ebike I went here as all the reviews was good and the experience from getting advice through to purchasing the bike was amazing Chris took time with me explaining the different options I had unfortunately the bike I was looking at was not in stock however I paid a deposit and he ordered one in for me to try as he needed a test bike so if I didn’t get on with it he was happy to transfer my deposit to another bike just coming up to 6 months of owning the cube acid one with a 400wh battery I have racked up 1765 miles and it’s still going strong I have completed a 100mile ride in eco mode and put it on charge at a pub stop for half hour which the climbing was 4099ft and 4100 ft descending and when I got home I was on the last battery power icon with 10 miles left I’m over the moon as was only expecting to get 80 miles to one charge once again thank you Chris for helping me to select the correct the right bike for me. Just a further update almost 2 years on my ebike still was under warranty and the display went faulty dropped it in the morning and was ready to be collected once again outstanding service by Chris and his assistant best bike shop in Bristol
t.I am so pleased I bought my new electric bike from Ben and Chris today. They were very patient, knowledgeable and enthusiastic. Recommend them and their shop highly.
P. H.From our first contact with Chris at Electric Bikes Sales Bristol we had complete confidence. Our visit to the shop confirmed our earlier feelings. The range of Electric bikes and Chris's knowledge of the market and up and coming technology was excellent. We bought two Haibikes and they were given a through predelivery check, a few personal modifications were no problem either. We are two very happy costomers. It was worth the four and a bit hour round trip to pick up the bikes. Chris likes Flapjacks so treat him to one next time you visit, he deserves it.
Peter and Caroline Hammond Cornwall
Α. Κ.Excellent service! I had a problem with my bike's lock and I must say they proved to be exceptional professionals. They will definitely be my first priority when it comes to buying an electric bike or any other equipment for my bike! Thank you!
A. E.Ordered the bike online on a Friday,, received a call within 10mins telling me the bike would be prepared and delivered out to me by the following Wednesday. Had a call on the Tuesday saying the bike had been dispatched and would arrive with me on the Wednesday as promised.Superb service and my first electric bike is amazing.
T. G.Really happy with my new cargo bike.
Chris has been really helpful in advising and helping to buy the right bike and setting it up.
W.Electric bikes are a considered investment. This is a fairly new industry and we wanted to feel confident that the company we bought them from would provide the level of back up and service should anything go wrong. We felt that confidence with the guys at Electric bike sales. The models they stock are industry leaders and with the guys advice we had no problem in selecting suitable models.The level of service has been faultless.The bikes have been joy.
c. g.I LOVE my new bike! And Chris and Ben made the decision making process easy.(something I sometimes find hard) They were also helpful going over everythingvwith me before I spun off into the sunset. Good to know they are there if there are any problems too. Thank you!
C.The Electric Transport Shop is unhesitatingly the place to shop for electric bikes in Bristol. I cannot recommend them enough. Chris' knowledge of bikes and his technical expertise for electric bikes cannot be matched in Bristol (and I have shopped around), their selection is exceptional and Chris can also modify an existing bike to 'electrify it' (might have made up that phrase!)
I have a rather unusual set of requirements for a bike as I have both a disability and wanted to be able take my son on the back of the bike on a tag along (having not been able to a ride a bike for years I set my aims high!). Chris was able to discuss my options thoroughly with me, without pushing a sale. He fully explained the different style of motor, allowed me to test ride them and since I purchased my bike has serviced it perfectly.
I now have a KTM Marina with an Isla's Bikes tag along attached. It has been nearly 18 months and I have ridden 30 miles shy of 1000 miles. For any person unable to ride a bike due to a disability or just difficulty with Bristol hills, talk to Chris, it has transformed my life. The other electric bike shops in Bristol are sales places firstly and, though they have engineers you don't meet them till later, Chris does it all. You talk to the most knowledgeable and friendly person in Bristol at The Electric Transport Shop.
B. K.My son and I were on a long-distance cycle and stopped at the shop due to experiencing some bike issues, Chris was extremely welcoming and took time out to look at (and fix) our problem within minutes so we could get back on the road.
I recommend Chris and his shop to anyone in the area, fantastic customer service!
C. S.Really helpful and informative. I love my bike!
G. B.Great service all round, with friendly and helpful after sales advice from the guys at Bristol. I would recommend them wholeheartedly.
R. U.Bought an electric bike and am very satisfied with my purchase. I had an issue with the electric drive light showing a fault so took it back and they quickly worked out that I hadn't configured the bike to my phone correctly.
G. A.They were very helpful and made sure that I'm happy with my final choice :) Many thanks Chris!
j. d.Not the first place I visited when looking for a new bike (I wish it was though) but more than glad I did end up there! They're helpful, genuine guy's.
Really chuffed with my purchase,
Cheers chaps.
R. S.The bike I was looking for was advertised online by many different bike shops, however the reality was that those bike shops did not have them in stock. My wife found one in stock at this shop, on arrival the staff were professional and extremely knowledgeable
I would definitely use this company again. Great service and a well deserved 5 stars.
M. P.What a great shop, fantastic service. We traveled from Cardiff on a recommendation and in turn, we would highly recommend.
We tried a bike out, talked through options and there was no hard sell. It was a nice enjoyable experience from start to end. And the bike is Awesome!
J. L.I can't speak highly enough of Chris, the manager in the Electric Bike Sales Bristol store. He patiently explained the various ebike options available to me within my budget, pointed out the pro's and con's and answered all my questions without any pressure to buy. I road tested a couple of bikes, and was delighted with one of them - the Gazelle Orange C7, which I bought, and which I absolutely love. I highly recommend Electric Bike Sales and will return there in a heartbeat when I have worn out the Gazelle!
S. F.Chris and the team were supremely helpful in ensuring that my wife received the exact e-bike she wanted (Gazelle Grenoble C8 HMB in Mallard Blue) and were extremely knowledgeable throughout the selection and ordering process. Would not hesitate to recommend.
R. H.First class service and customer care.
I first went to the Cambridge shop and met Eddie. No hard sell, just sound professional advice. And so, so helpful.
As we live in GOC, we picked up the bike from Brizzle. Chris was similarly attentive and also gave us a great deal.
This is how you run a business. Long live the independents. Support them.
M. S.I bought a hardtail mtb here a couple of years ago. It was my first foray into e-mtb's (at age 70) and I was quite nervous about it but Chris allayed my worries, gave well-reasoned answers to my many questions and guided my choice to a really good bike (Haibike Sduro). I was so happy with the bike and the customer service that there was no question of going anywhere else when I decided to upgrade to a full suspension model (Cube this time). I am over the moon about the quality of ride this gives you and have the comfort of knowing Chris and his team are there if I need to go back for anything any time in the future. THANK YOU CHRIS AND BEN.
E. M.Chris save my life after looking for so many bike shops, he was the only one to help me and fix my bike, thank you.
S. &. R. M.I recently bought (March 2016) a Raleigh Captus Bosch system bike from Chris in Redland.
It was great to deal with a knowledgeble electric bike enthusiast who found out my requirements and recommended a suitable bike. I visited the shop 3 times and it was great not to feel pressurised, but also to be viewed as a serious potential purchaser, which was not the case with the Bristol electric bike shop competition! Inevitably I spent more than I had set out to do, but 60 miles later am delighted with my purchase. Richard
P. C.Chris is very helpful and responsive. I've bought my last 2 bikes from here on the cycle scheme and the support has been great all along.
P. C.Needed a bike quickly to get about as a nurse in these crazy times. Chris was extremely informative and helpful in helping me chose. I am delighted with my bike and I am already enjoying the freedom it is giving me getting around Chepstow and beyond. Definitely made the right choice.
J. T.Fantastic from start to finish. These guys had exactly the bike I wanted in the correct frame size, which was delivered in perfect condition a week later. Their communication was particularly good. Highly recommended.
S. H.Great service and Chris tried really hard and delivered everything i was looking for, having visited most bike shops from Bristol to Cheltenham
I would definitely recommend above all others
C. A.Excellent service from this E bike shop, no hard sales they just helped to find the right bike for me. several months on i am still loving the absolute freedom that my Haibike Treking 3.0 bike gives me. Many thanks Chrissie
H. M.Wow! These guys really know what they're doing. Chris was so helpful and friendly and I could not be more pleased with the service I received at this shop. I am in love with my electric bike and I would never go anywhere else for all things electric bike related :)
R. C.Excellent Service and Chris did a great job of servicing our electric bikes. The only thing that could be better is the access to the shop (maybe an Electric door and a ramp) the parking is beyond his control
A good company to deal with. 😀
T. L.good honest service
we have purchased two e bikes which i am very impressed with. we did our homework but chris was a great help in clarifying the finer details and had ebikes we could try. he gave us a fair price and delivered on time with no fuss. we did go to several other dealers but were given alot of conflicting information, so thank you for your good honest sevice.
sue (weston super Mare)
p. h.Having been let down by a local store who promised order fulfilment of a Raleigh Centros GT but cancelled at the last minute, I located the exact model I wanted at this Bristol EBS store, which was delivered overnight free of charge to north Norfolk. I was up and cycling within the hour. Great after sales help with some of the fiddly assembly. Shame I can't use them for future servicing
C.Absolutely worth the 2.5hr round trip - my ebike is a joy to ride, Chris was ever so helpful and took the time to show me how everything on the bike worked. Would definitely go back if I'm ever in the market for another ebike. Great range of practical (proper Dutch) bikes!
M. W.Purchased ebike last year as could not obtain model local to where I live close to Sheffield. Rang Chris at last minute (this Thursday, day before Good Friday) to see if could service bike on Saturday when visiting my father. Despite being busy, knowing I was travelling from far my bike was serviced. Thoroughly recommend purchasing a bike from here.
E. K.These guys are great! I bought an e-bike from them about a year ago and I'm still absolutely thrilled with it. Really friendly staff and excellent service. Highly recommend
E. B.My e-bike has changed my commuting experience from a chore to an ease. It has halved the time and if I want some excersise I can, if not, such as on a rainy stormy day I don't. Chris and Ben were extremely helpful, knowledgeable and generous with their time and advice, highly recommend them.
j. w.Chris was so efficient and helpful in providing and setting up an immediate replacement for a stolen bike. Look forward to our next visit and hope everyone is keeping well and heads above water in current crisis. Thank you! James
A. M.Very good advice from the staff. Bought a second-hand powerful, good quality Raleigh electric bike after spending some time discussing what would suit my criteria with the owner.
M. G.Great service. I was able to test ride the bike freely (not in a closed car park as certain cycle shop do). My purchase was troubleless and easy. I highly recommend those guys.
K. K.I feel like a kid again!! I grew up in flat open countryside with empty roads so cycling was great fun...and fast!! I moved to hilly, busy Bristol as a young adult and with no real need to ride a bike for transport reasons my old road bike spent much of it's life in the shed :-(
Then my husband invested in an electric conversion for his mountain bike (fitted by Chris) and after one go on his bike I just knew I had to have one. Chris was very helpful in helping me choose a bike and made sure that everything was perfect for me.
I've swapped flat open roads for hills, woods and fields but my first ride on my Cube Reaction eMTB was fast (despite not being very fit - yet!) and the most fun I've had in a long time. Thank you :-)
G. B.We just bought an electric bike for my wife, the staff were great they offered a good choice and spent a lot of time ensuring the fit was right and the performance of the motor was suitable for her needs. The Guys in the shop demonstrated great customer service. Thanks
R. P.After a most disappointing outcome with another ebike supplier, it was most refreshing to deal with Chris, who not only knows what he is talking about, he also happens to be an excellent mechanic to boot. He quickly spotted an issue, that left alone, would have resulted in a major, costly repair for me, just a little further down the line. Thanks for your expertise and professionalism Chris.
N. L.First class and fantastic customer service. I entered the shop with no knowledge and could easily have purchased the wrong ebike but they made sure I purchased the most suitable ebike for my purposes. Nothing was too much trouble for them and they made several modifications to the ebike to ensure it was comfortable and suited to my physical limitations. I can't recommend them high enough. Thank you guys.
D. R.Haven't ridden in over a decade due to a hip problem. Getting an E-Bike is the best decision I've made in years. Extremely helpful trustworthy service from Chris.
A. K.Great guys. Really patient with great knowledge. As a female I sometimes get looked down on walking into bike shops, even though I've been around bike most of my life. These guys looked at me as an equal. Brilliant service
M. Y.I bought a KTM Macina from the Bristol shop. It was fitted with a NU Vinci gearbox and a Bosch Pro Line power system 3 years ago . The Battery and the gear change mechanism needed repair. I took it into the shop for Chris to check it out. There was no problem with Bosch and KTM replacing the parts free of charge as a goodwill gesture. Thanks Chris for all your help. So pleased to be back on my E bike again. Get the bike you want from here, not the bike other shops say you want.
G. M.Very professional, great service and very knowledgable. I bought my Hard 7 2.5 Sduro Ebike from them and I am very impressed. Would recommend them highly.
A. W.Professional & friendly staff. Great advice. Excellent finance package.
A. C.Great place to find your ideal ebike. Chris, the manager, is very knowledgeable and always extremely helpful. Two negatives: awkward entryway to shop; parking is a nightmare, should you need it, however, Chris will give you a visiter parking permit for short visits.
s.Excellent staff who are very knowledgable and patient.
Thoroughly recommend this shop.
T. O.Great bike and very helpful staff. Must be frustrating for the team that the bikes are in such short supply the waiting list is quite long.
D. M.Non-electric bike query: They helped me a lot - I had a problem with a rear shock absorber on my MTB, and the staff behind the desk gave me advice and even rectified the issue. Would fully recommend this shop, if I ever need any bike components or advice, this is the first shop I'll be going to!
L. G.I had a nasty accident on my bike and I popped in right after it happened. The Electric Bike shop' team were amazing in making sure I was ok and fixing my bicycle in no time!!!! I was too injured to ride and they even drove me home!!! I totally recommend anyone to pop in and check their bikes or get their e-bike service done there! They are just brilliant!!!!
G. J.Just bought my first e bike from here. Have always had a bike but then tried an electric version on holiday then bumped into someone who also had this same model, which looked really nice.
Decided to take the plunge and bought the Cube Reaction Hybrid HPA Pro with the 500Wh battery. Cycled it back from Bristol to Frome & was v impressed with having the battery option on board. Have always had a bike but switching to this makes a lot of sense for the types of journey I make.
Good review of this model on YouTube - look up Cube Reaction hybrid Pro HPA 29 video review
Online people sorted me out with the super cool all black( & a bit of grey) 2018 model & got it delivered to Bristol and then Chris from the shop in Lower Redland Road was v helpful in getting me going
5 star service & a 5 star bike :)
D. S.Superb service. Asked for something pretty off-the-wall, a custom fit of an electric rig to a handcycle. These guys put it all together perfectly. Would do the 3 hour round trip again to get custom stuff fitted again without hesitation. Top notch bike shop!
P. V.Just bought an ebike for my wife and I. They had a good range of bikes and brilliant service. They were so friendly and helpful. Great shop.
N. L.Excellent service and helpfull advice from Chris on which bike best met what I wanted from it. Just been back to have an overdue service, again Chris was welcoming friendly and understanding. Thanks for everything Chris!
D. S.I have had an electric bike for nearly ten years and love it. Always supported by Chris and Ben who deal with my lack of bike know-how with great courtesy and patience
P. W.Helpful when we wanted some big cardboard boxes to put our splitting tandem into to fly to France. Gave us two strong boxes and plenty of packing materials.
If I wanted an electric bike then Electric Bike Sales in Bristol would be my first port of call. They even do electric tandem conversions apparently, so we might be back in about 20 years ...
A. B.I was in the area when my handlebars came loose, saw a sign on Whiteladies Road for this shop. I knocked on the door and a lovely gentleman was so kind and tightened my handlebars free of charge! I will be coming here to purchase my next bike!
S. B.I needed to convert an old mountain bike to an e-bike having been given the motor and battery. In spite of serious problems removing the old crank the work was successfully completed in time for my holiday and it works perfectly. delighted with the result
k. W.I'm very pleased with my bike purchase.
Knowledgeable staff and very helpful
D. S.I bought my electric bike here rather than the two other shops I visited in Bristol because Chris and his staff gave me good advice on the size of bike I needed ( I am 6'5" tall) rather than just selling me what they had in stock. They managed to get one from the manufacturers when e-bikes were literally flying off the shelves and made sure it was ready to go and I was happy with it. A good investment.
A. F.Excellent advice and friendly service made buying a bike here a pleasure. The bike (a Cube Kathmandu) is fantastic - it's a joy to be able to whizz uphill like a 20-year old!
D. K.Excellent service and a wonderful bike. A Gazelle Ultimate T10 step through. The staff, and especially Chris, could not have been more helpful.
t. t. g.very happy with the bike i got from the shop very friendly staff helped me with choosing the best bike for the right price and picked the bike up they showed me all the setup.and when to bring the bike in to be servics
S. S.Helpful advice and skilled conversion of a Brompton to an electric Brompton, with a neat throttle that offers speedy acceleration from standstill. Nb. Having to buy a Brompton bag adds to the expense.
B. J.The people here are knowledgeable, helpful and friendly. They gave lots of good advice and helped my husband to test pedal some bikes. They are the best.
C. L.Excellent customer service. Chris was really helpful and knowledgable, enabling us to make an informed decision. He deserves a medal with his patience for the many questions! Would highly recommend.
D. G.Test rode two bikes before choosing a Hiabike. Good customer service, very pleased with the end product.
M. S.Went to make a purchase on behalf of someone else. What a great place and knowledgable people. Totally recommended.
They take the time to explain and listen to help them understand what is needed.
10/10
M. B.Awesome fix experience. Great staff (Possibly Jedi Ebike technicians)
Certainly know thier onions.
Trust worthy, conscientious and helpful.
There you go !
G. M.Excellent service.
What I appreciated most was honesty.
They didn't just tried to sell me anything no matter the cost.
They really wanted to find the best match for my needs.
They were very educated on what they're selling.
D. B.Fantastic ebike shop delivered all the way to Cornwall no problem and had stock when nobody else did!
D. P.This is the second Haibike I have purchased from Chris at Bristol and once again cannot fault the service and support given.
I. V.excellent range of bikes and service from the staff in the shop. Purchased using the green commute initiative which worked really well ...thoroughly recommend a visit
D. O.Very helpful and friendly. Helped me to make a good buying decision and am very happy with my eBike.
J. J.Very helpful and pleasant to deal with,, thanks a lot guys.
M. S.Thanks to Chris for his help and advice, really enjoying my bike ...It's put the joy back into cycling!
R. D.Brilliant team and I now have the electric bike which is perfect for me.
Thank you for all your help and time invested.
Happy cycling everyone!!
M. M.A great choice of e-bikes and if they don't have it they can source it. I have bought both my e-bikes there and would highly recommend.
R. D.Purchased 2 bikes from Chris a while ago after reading the reviews and was very pleased with the advice and service so called there again on Tuesday of the new year and ordered a new Haibike which i picked up today (Friday) all ready to go after Chris fitted some Accessories very pleased with the friendly service and i would'nt hesitate to recommend.
P. B.Really good service would recommend. Anyone who stocks R & M electric bikes can't be wrong!
E. T.Very helpful. I didn’t feel pressured and I’m sure I have the right bike. They certainly know their stuff.
D. J.Awesome customer service, very friendly a shopping joy from start to finish
j. b.this is one of the beetter electric bike shop in bristol i have a ktm with big boss system fitted i have used this shop for six years and customer service is very good chirs dose not let bike go out of shop if not ready and safe as a disabled rider i would recomend him to any one i took the bus to town and up to electric transport shop on bus 2 hours and home on electric bike they are building 28 thosand new homes in south glous so traiffic is going to become realy bad worse than london expect to travel at 8 mph in car and 15 mph on bike
D. T.Kindly repaired my bike at short notice - thank you.
B. B.Very friendly, informative, not pushy, got the bike ready very quickly, very happy with the bike, a big step up lol
j. 1.Honest. friendly and professional service.good choice of bike for any budget . I was impressed. Nice guys .
D. E.Just visited this place and was amazed at how helpful the staff member was. He helped me diagnose my bike and didn’t charge for it. Would recommend to all.
N. M.Chris and the team have been very helpful, I’ve become a repeat customer. Always happy to answer my daft questions and spend time making sure I have all the options explained.
Can’t recommend them enough.
j. h.Can’t fault the service
Very helpful and great choice of bikes
J. G.Friendly service and excellent bike repair - looks like they have a great selection of new bikes too
m. m.FIRST CLASS SERVICE AND VERY FRIENDLY PEOPLE, FIXED MY ELECTRIC BIKE, AND VERY REASONABLE MANY THANKS. CHEERS..RAY.
WILL USE AGAIN AND VERY HELPFUL. GREAT JOB.
N. S.Chris was SO helpful and understanding about what I was looking for and its reassuring to know that I'll get good support if I need it in the future.
F. R.A great range of bikes, all of high quality, with really good advice from the team!
M. P.Couldn’t recommend this place highly enough - thank you
N. A.Great service, reliable knowledgeable staff who were honest with advice and recommendations.
G. P.They helped me with a problem my lock had. Really friendly and professional people.
J. W.These guys are great, very happy, super helpful!
P. H.Place to buy an e-bike, bike service as well. Always helpful.
P. D.Very pleased with my Riese & Mueller purchase. Friendly and proficient through the purchase and its first service.
S. R.I have had first class service from Chris and Ben great product too.
Steve R
f. m.What wonderful service- individualized, attentive, professional and extremely knowledgeable. Wouldn't go anywhere else!
C. H.Really helpful people here who know their stuff but not pushy despite the shortage of bikes world wide.
B. P.Excellent service both before and after sales. Highly recommended!
H. M. M. W.Very pleasant and very efficient service - my elderly bike has been transformed
z.Had a problem with my gears and the guy was able to sort them out very quickly. Thank you very much
C. C.Very friendly team, and very helpful.
I strongly recommend this place
J. B.Great service by ben and chirs they worked through lock down thankyou to Bristol shop
A. A.Excellent service, both Ben and Chris are knowledgeable and honest sales people.
C. C.Top advice and excellent service. Chris does a fine job, I highly recommend him.
T. W.Great service. Repaired my bike in double quick time.
b.Fast communication, perfectly packaged, helpful staff, highly recommend, thank you
F.Great customer service, Chris was really helpful and pleasant to deal with. Thank you.
D. G.Really helpful staff. Got me back on the road in no time.
R. T.Great bike & great service, highly recommended
J. E.Artisan air at it's finest, thanks for helping to fill me back up when I was having a bit of a flat day
H. E.Quality bikes, always helpful
S. R.Good folks who have great knowledge and skills
H. P.Great service from knowledgeable friendly staff
A. S.Brilliant service and helpful advice, excellent product.
L. E.Awesome service and knowledge from start to finish.
C. R.Very helpful staff would recommend this shop
K. B.Can't speak highly enough of their helpfulness and great service.
O. C.Super helpful team!
J. T.Extremely helpful and knowledgeable about their products
V. P.Very knowledgable and friendly staff. Thanks!
J. a. J. S.Happy with the Bristol shop - thank you !
A. L.An excellent service with a superb product to match.
S. R.Excellent service thank you
B. M.Brilliant and great freindly staff
J. K.Gave good advice and very friendly
P. B. L.Gazelle bike
Thanks
P. B.
K. L.Contact
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