Reviews of Insight Cycles. (Bicycle Store) in Bristol (Somerset).

Insight Cycles

46 Reviews

40 Comments

Bicycle store

Bicycle repair shop

63 Stoke Hill, Bristol BS9 1EP, United Kingdom

Description

Information of Insight Cycles, Bicycle store in Bristol (Somerset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Insight Cycles

Popular times

Sunday

Wednesday

Thursday

Reviews of Insight Cycles

C. H.

Have just had a great experience at this shop. Took our e-bike commuter in for a tune up and it's come back feeling better than ever. Very knowledgeable, friendly staff, good value, could not ask for more. Support your LBS! :D

P. f. S.

These guys are superbly old school.....great advice, caring service , cannot ever do enough to help/support. They make dealing with a bike problem a pleasant experience and that is rare these days. I have used for general advice, servicing, new parts and a bike rebuild ( cannibalising my old bike with a new frame/parts) after being hammered by a car last summer!

R.

Excellent high end work and knowledge. They go the extra mile, digging deep to find solutions. They have resuscitated my race bikes and made them super smooth. Thanks Ant.

B. R.

Incredible customer service by the two guys. Fixed my bike up were very open and honest with how much it would cost. Feel like I've got the best deal I could

G. O.

They properly tightened the challenging stem of my e-bike handlebar and regulated my bike's Rollerbrakes. All in a matter of minutes. Very friendly too!

M. B.

These guys are absolutely amazing! when you enter the shop for a first time you have an impression that they dealing mainly with MTB/Off-road stuff, but it is far far away from the truth. Their knowledge is wide and complex. They are looking after my Pinarello road bike for last six months and their service is immaculate. They always listen and respond to my needs in a very professional and honest way. They suggest solutions which later on I'm finding as "eye openers" or cyclist life permanent improvement. They have fair prices and will fit items purchased by you and if you struggling they will offer alternatives which, so far, were always working for me far beyond the expectation. I wish the businesses in UK worked like this one is as it is just brilliant. Can't express enough how highly I value the fact that they are here for me and how much I would recommend them to others. Great place, great people!

R. J.

Super happy to get my Canyon road bike fixed just in time for the Christmas holiday. Fantastic service and excellent attention to detail. Best bike shop in Bristol without a doubt :)

J. S.

Fantastic service - really pleased with all the work that was done.

H. K.

Have had several dealings with these guys over a few different bikes - every time they've been knowledgeable, helpful and gone above and beyond to get the work done and the bike back to me asap. Value for money is excellent and they never recommend work or parts that aren't right for the bike. Really pleased to have found these guys after some very mixed experiences elsewhere.

C. F.

Kris did an outstanding job servicing my mountain bike, which needed work on the wheels, drivetrain and suspension (so pretty much all of it). At short notice he got it all done and ready for the weekend, even chasing down parts that seemed to be out of stock everywhere else. Couldn’t be happier with the mechanical work, customer service and efficiency. My bike feels like new ready for the weekend, above and beyond my expectations, can’t wait to get out riding. Highly recommended.

G. L.

Friendly staff, great coffee and tunes. Pretty handy on the spanners too! Took a beautiful Yeti for a test ride, think I'll be putting a deposit down...

P. D.

Kris made my life easy when it came to carrying out some maintenance on my Pivot, he's obviously a true mountain bike expert and has experience of lots of different manufactures components at both the higher, and and lower end. Great service and a great guy to deal with. Thank you.

W. W.

Excellent service from the guys at Insight after buying a second hand full-sus MTB for my son. In addition to assessing, servicing and replacing specific components, Kris took the time to explain a lot of detail to us as well as optimising the suspension for my lad for his kind of riding while explaining it all as he did it. Very pleased to have them in BS9.

M. E.

I had a squeaky (road bike) front wheel bearing which Kris replaced in double quick time. He gave me a choice of replacement bearings and didn't recommend the most expensive! Great service, explanation and communication. I'm going back for more and also will use him for the Government's "Fix Your Bike Voucher Scheme". For those in North West Bristol do try him out for off-road and road bikes! Update 12-12-20 - Had my 29yr Backstreets (old!) bike fast serviced there under the Fix Your Bike Voucher Scheme. New tyres, smoother gears and bearing gas tightened. Result.... great support and candid advice from Kris.

T. B.

These guys are amazing. Took my nearly-new SirrusX4 in as there were a few niggles with the set up by the dealer I purchased from, they got it absolutely purring. Superb attention to detail, masters of their craft! Highly recommend.

T. G.

Excellent repair work, communication and overall customer service. Efficient turn-around. Really appreciated that they gave advice on what needed immediate attention and what could wait. This pair have years of experience and really know their stuff. Thanks for the tyre fitting advice in particular!

C. O.

Kris is incredibly knowledgeable and thorough. Offers options on repairs and doesn't just suggest replacing things if they still have a bit of life. Does a great job on my bike!

A. S.

Booked in a bike fit with Tony Corke - really changed how I ride and has got rid of my knee pain. Kris was also super helpful with getting my bike running smoothly! Would 100% recommend

W. G.

Both my mountain bike and my road bike have passed through Kris' hands at Insight Cycles in the past few weeks for some long overdue fixing I just didn't have time to do myself. I wouldn't hesitate to take my bicycles back to Insight, the quality of the work is great and Kris also gave pragmatic advice about some parts which I should have on my radar for replacing, but didn't need to hurt my bank account over just yet.

C. N.

Probably the two best bike mechanics I have ever used. The attention to detail was phenomenal. Solved the issue and more, they went above and beyond to give me my bike back working better than it was new. AMAZING :)

e. h.

Popped in this week for a repair. the workshop is so precise you can eat off the floor. super friendly, super quick to repair a problem with some disc brakes. And they have a super-rare vintage Stumpjumper on the wall which is worth going there just for that. Highly recommended for complex servicing and if you're in market for an MTB, can't do better than YETI which they represent. Impressive shop.

H. A.

If your looking for f1 grade mechanics and support for your High end bikes or any other bikes for that matter look no further!!!!!

C. P.

Cool little place. Ross & Kris sorted some obscure parts out for me, after openly talking through all the options for fixing my fork issue, cheap and expensive. Will be going here from now on, despite being on the other side of the city from my house.

s. m.

Rode my new RockShox Lyrik Ultimates today. Thanks for sourcing and fitting them. They are so good! Totally changes the bike. Good job you had all the adapters I didn't realise I needed!

S. S.

Desperate issue sorted thanks to Insight Cycles! Lovely little shop and Kris and Ross are very helpful and friendly! Go here first!!

L. G.

Kris has a great attention to detail, and is extremely knowledgeable. Wouldn't hesitate to recommend Insight for service or sales

V. P.

Fast and thorough. They fixed the problem and came up with a solution that should reduce the chance of it happening again. So pleased to have this shop locally to me.

D. C.

Fantastic service from a shop that absolutely knows it’s stuff. Couldn’t have been more diligent and helpful in troubleshooting a particular problem.

L. B.

Excellent service and problem solving, sorted out a bottom bracket issue I’ve had for a while. Can’t recommend them enough

H. N.

Chris was very helpful and professional. I would recommend him.

G. H.

Would highly recommend, great service and professionalism from Kris. Couldn't have asked for more 👍

O. B.

A very fine mechanic and sorted me out in no time.

C. B.

Knowledgeable staff what more so you want

B. G.

They know what they're doing with top end bikes!

A. S.

Expert advice and fantastic service! Thanks.

A. D.

Great knowledge and service.

E. B.

(Translated) It's the first time I've been there. A young man took care of me. I had to ask her to lower the saddle for my daughter and she did this and more ... (Adjust the handlebars and brakes). He didn't want to charge me anything. I'll be back when I have to do something else. A customer has won! Thanks (Original) És la primera vegada que he anat. Un jove em va atendre. Li vaig de demanar de baixar el sillín per la meva filla i va fer això i molt més... (Ajustar el manillar i els frens). No em va voler cobrar res. Tornaré quan tingui que fer-li alguna cosa més. Ha guanyat un client! Gràcies

J. G.

J. F.

J. H.

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