Reviews of Eastside Bikes. (Bicycle Store) in Edinburgh (Edinburgh).

Eastside Bikes

127 Reviews

88 Comments

Bicycle store

Bicycle repair shop

1 Cadzow Pl, Edinburgh EH7 5SN, United Kingdom

Description

Information of Eastside Bikes, Bicycle store in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Eastside Bikes

Popular times

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Reviews of Eastside Bikes

A. M.

I came in with a catastrophic failure of my rear derailleur and the guys at Eastside were superb. A clear explanation of what needed to be fixed, replaced or checked and an honest quote of how much it could cost. The bike was repaired ahead of schedule, came in well below the estimated costs and rides like new again. Would definitely recommend Eastside bikes for anyone looking for bike repairs

J. L.

Ran over a screw practically right outside the shop at 8.30am, was not expecting anywhere to be open or able to help me so early, inner tube replaced and back on my way in 15 minutes and under £15! Hero!

L. Y.

Thanks for the puncture repair kit and for letting me use your track pump!

s. v.

Regularly use this great shop for spares. Friendly and helpful. They built up a lefty hub to a rim I supplied, fast, quality service. Recommended! Excellent wheel builders!

C. H.

Great place, strongly recommend. Fixed a range of issues on my bike (including a few caused by another, unnamed, bike shop), did it quicker than anticipated & for less than quoted. Nice guys too.

D. M.

Thank you for gifting a bike service voucher to our local high school to be used as a prize for the Numeracy Day Maths challenge. Very kind and generous gift!

F. H.

Highly recommended. Great service and clearly a workshop with integrity. I didn't actually have any work done by them but they took a careful look at my basically ruined road bike and gave me an honest recommendation *not* to go ahead with service. Much obliged, and particular thanks to mechanic Steve for detailed assessment and clear explanation of various problems with bike.

D.

I have been a customer of Eastside Bikes for the past 6 years and have found the work they have carried out for me to be of a high standard. Recently I needed a tubeless tyre sealed and although they were busy they managed to carry out the work when I explained it was needed for an upcoming cycling holiday. They have also carried out servicing, replaced chain sets and built a wheel to a high standard. This shop is a great facility in the local community and deserves to be well used.

J. D.

Great Bike shop! I have been there a few time and the the guys really look after the bikes and if you are nice to them try don't over charge you and deliver great quality. Also, Byron delivers great customer service and helps you as much as he can.

K. c.

Bought a secondhand bike back in November last year fantastic condition. Unfortunately had a problem with the derailleur. Last week so phone up and they fixed it the same day under warranty. And a decent replacement part as well as u get bike shops fitting the wrong / cheap parts. So I would highly recommend theses guys 100% professionals. Will be back in the future.

R. K.

Got my bike fixed to a brilliant standard and amazing service when I was having issues with my bike lock. Amazing friendly staff who provide fantastic service 👌

R. B.

Really happy with the work done on my 1986 Dawes... nice guys who know what they are doing and take the time to do a good job. My bike is so much better after some affordable repairs. No hesitation in recommending.

K. M.

Another Great Customer Experience from the guys at Eastside Bikes! Took mine and my partners bikes in to get serviced. New chain and cassette added to both and back got them back on the same day. Had a wee niggle with the chain popping off but took it back in and the guys were super helpful. They took it in and managed to get to the bottom of it and now its like a brand new bike! very happy indeed.

G. S.

I show up there at 8 in the morning in need to dismantle my bike, as I was flying in a few hours and the company sent me text that I had to dismantle my bike. The job was done immediately. Helpful, friendly and good prices too. I wish i knew about this store earlier (before I leave from Edinburgh).

C. P.

Excellent service. Friendly and helpful. I picked up a second hand bike a few months ago. I was really happy with it, but after about a month noticed that there a problem developing with the bottom bracket. They took the bike in without a quibble and fixed it within a day. Perfect after sales service, thank you.

n. g.

After reading a lot of the reviews here I have to disagree with a lot of the negative comments. I cycle regularly and unfortunately do not always treat my bikes with as much care and respect as I should, because of this I have frequented a lot of different bike shops in my time and the service I have received here has been second to none. The staff are knowledgeable, offer sound advice and all work done on any of the bikes I have taken in has been completed promptly and to a high standard with out costing a fortune. It's worth pointing out that my regular day to day bike has an Alfine hub fitted at the back which has left many mechanics I have come across scratching their heads and again here no problems at all. I have three bike shops all close to where I stay and despite the choice I have I am sure I will be returning to Eastside for any future biking needs.

M. L.

Great service - twice my bike has broken down nearby, the first time a stuck chain. Today my rear derailleur bent and I got a puncture, walked it in at 8.30 and by 12 all had been fixed and sorted and for a very reasonable price. Will definitely use again and no hesitation in recommending them to anyone.

R. J.

Having done the rounds of most of the bike shops in Edinburgh. Eastside Bikes are the winner for me, reliable, cheap and down to earth service. I have purchased several second hand bikes from them for myself and helping friends get on the road. They have all been great runners and most importantly affordable. I go here for all my repair needs several times per year and have never been disappointing and am always pleasantly surprised at what fantastic value they are. Keep up the sterling work.

J. G.

Used to get my wheels built by Andy at Eastside when I lived in Edinburgh. To give you an idea of the quality of the workmanship at Eastside, I have a wheel he built for me in 2014 that's still going strong after alot of use. They're always honest and will make sure you leave the shop with a safe bike.

P. B.

Recently had my 20+ year old steel racer resprayed and refurbished. Excellent advice, communication and attention to detail throughout the process. Top-quality end product, bike immaculately set up. Friendly, honest, good-value service. Couldn't be happier!

J. M.

A great small shop giving top advice and taking the time to really listen to my needs and supply me with what I needed, unlike larger stores that were trying to sell me what they wanted to. Eastside were able to do repair work well within my budget and I am really grateful for their continued support and after sales care for my bike. I feel they have gone over and above what I would've expected. andy P. signed in under Jo Munro

C. S.

Get your bike fixed here. These guys know bikes. That is all that really needs to be said, but there is excellent customer service that is driven by wanting the best for you and your bike. The shop range is exciting and constantly changing, and the pricing is very reasonable (3 inner tubes for £10!). Supporting local bike shops is always good, and this is one that has earned the right for it.

W. E.

Great bike shop, really knowledgeable and helpful guys. Got me back on the road within 15 minutes whilst on a bike tour. Can't recommend these guys enough. 5 stars from me 🌟🌟🌟🌟🌟

D. R.

I’ve had a number of 5-star customer service experiences at Eastside Bikes. One example is a headset problem that was annoying me for a while. I watched every YouTube video before eventually taking it in one evening. They almost instantly saw me, diagnosed the problem, fitted the part I needed FOC and sent me on my way. Overall extremely friendly, very knowledgeable, great communication and fairly priced.

A. T.

Really decent service from Brian at Eastside bikes who managed to replace my forks with a 2nd hand pair from stock for a super reasonable price in 30 mins. Would definately use again for repairs!

M. F.

I had great service from Eastside Bikes this week. I called them in the morning to try and get a puncture repair and service and they managed to fit me in that day. They also gave me some good advice on what parts might need replaced in the near future, but didn't try and give me the hard sell to replace them immediately.

J. C.

Really good bike repair shop. Have had my bikes fixed several times here over the years and they are always upfront about what needs to be done and how much it will be. Recommended.

A. M.

I don’t usually bother to give anything a review but I feel that they deserve it! They have really reasonable prices and completely sorted my bike out for me. Would definitely go back again if needed :)

J. B.

Got my 22year old Specialized Rockhopper completely refurbished including a new paint job and addition of brake disc mounts to a frame that wasn't originally designed for it. They took some time to do the research and got back to me with 3 price options and an explanation of the pros and cons to each price - I was impressed they took the time to do this - probably most places will give you a single option. I got quotes elsewhere and the prices were comparable with other places but having seen that Eastside bikes have a track record of doing this type of job, this gave me confidence in them. The project took about 2 months in total and I was happy to wait as I wanted a quality job, they kept me updated throughout including occasional photos. When I collected the bike the standard of work was excellent, it was unrecognisable from before and looks brand new and with addition of disc brake and extra gears is actually better than original spec - my wife is now paranoid it will get stolen. I now have the nice fuzzy feeling that a new bike gives you with the satisfaction that a decent frame has been upcycled and saved from scrap. There were a couple of items slack that I sorted when I got home but otherwise a great job and I would use them again.

G.

These guys are awesome. I have used the shop since it first set up on Cadzow Place and before then when it was based a little further up the road. The staff are friendly and provide excellent service. They have earnt my trust over the years by being so honest and helpful. There are no hard sells, just good sound advice, hard work and value for money service.

S.

Got my bike serviced at a good price. Had a problem with gears a week later. Took it back. They listened, explained and then fixed it. No quibbles, no hassles. Very knowledgeable. I will use them again and definitely recommend.

G. C.

I broke my chain and met the manager opening the shop. I had no money however that was not a problem and the chain was repaired to get me home. Excellent service and I will be returning to this shop to purchase my bike parts in future. A great local store with fantastic customer service.

T. S.

Bike was fixed before the estimated time, and the final price was cheaper than what I was quoted. I opted for the pro service, along with my broken rear axle. I have heard stories of other shops cutting corners on these thorough bike services. (One friend of mine had his bike returned dirtier than when he dropped it off a different shop of course that I will not name) However, I could not have been a happier customer bike came out as good and as clean as new! These guys do great work! I learned of them from the Newhaven Festival last summer when one of the guys from this shop was fixing bikes for FREE!!!! Good work, good people highly recommend this shop!

A. C.

Really excellent bike shop on this side of town. Good value and professional set up. They can handle a puncture, source a rare part, sell on good second hand bikes, build beautiful frames and finish with exceptional paint. Can’t recommend highly enough.

S. v. (.

For such a small shop the service here is second to none. They'll always bend over backwards to fit you in for any repairs or service needed, and often I'll go to pick up my bike to find they've charged me less than we'd mentioned before. As well as going the extra mile on cleaning and setting up the bike. They order in most of their new bikes, but have a great array of second-hand bikes that they've tuned up back into working order. Most are good as new, with only a few superficial marks or scratches. If you're out of a bike and looking for a new one, this is a great place to start.

M. M.

Found puncture on back wheel this morning. Went to local bike shop. The gentleman fixed it there and then in about 5 minutes! Fast, efficient service. Will definitely be returning.

h. n.

Just had new gears, brakes service etc by Eastside Bikes. Amazing! Like riding a new bike. 5% faster on regular Strava route. Thank you Eastside Bikes. Worth every penny.

J. H.

Got my bike repaired here. Staff are knowledgable and honest, and the prices are definitely among the best in Edinburgh! I highly recommend and will definitely return :)

D. T.

I went in for a bike rebuild after an accident on a full sus mountain bike. the advice I got was top notch, they got in parts specially and did a total build within my budget and advised me on part which they thought would be better. The bike they built rides like a dream. The staff were very friendly and exceptionally knowlageble, even with all the most recent updates and releases.

D. C.

Brilliant. Had a puncture and within less than 10 minutes it was fixed, I bought a couple of things and learnt a bit more about my bike and was even given some good tips . service was second to none very friendly and to the point very happy

E. M.

Just bought a brand new bike here through cycle scheme. Excellent service. Andrew was really helpful throughout, gave great advice, listened to my needs, and did not try to sell me anything I didn't want. Highly recommended!

A. K.

Byron really helped me out by replacing my rear mech, hanger, chain and truing my wheels following a crash on my Land's End -John O' Groats tour. I was pleasantly surprised by the final bill considering the replacement parts and the work that Byron had put into it. I could not recommend this place enough, top quality work!

E. G.

Popped in this morning with a stuck bottom bracket,the mechanic took time to try and remove it to no avail,even when he told me that they were very busy he told me to leave it and if he had time he would have another go,well I got a call this afternoon to say it was out,this is what you call great servce. Will definitely this shop,thanks Aaron.

W. G.

Excellent Service, Very helpful Staff and Fair Price for work done on my bike last year, will Definitely Use East Side Bikes Again.

A. C.

Thank you so much to Byron who helped me find some specific replacement toe clips the day before I was due to leave on a long cycle tour. Much appreciated! Always found there to be good advice and great service at Eastside Bikes. 😊

D. W.

Excellent service and reasonable prices! I bought 2 inner tubes (3rd free!) and discovered once home I said the wrong size! The staff swapped them no hassle or fuss! Would definitely recommend

G. L.

Very happy for a great, helpful service today.

C. G.

Many thanks for the unscheduled repair when my chain jammed today. Great friendly service.

F. K.

Good stuff, had to make small repair, the guys made it quicker than estimated time, with some extra work done, without extra charge. Excellent knowledge skills and and work made with commitment. Highly recommended.

A. H. B.

Knowledgeable and helpful staff! Thanks for reparing my bike quickly, which has permitted that my biking holiday could go ahead.

P. M.

Just popped in at 6:45pm on a Friday and managed to get my brakes repaired before they shut up shop at 7pm. Great service.

S. B.

I went in with a punctured tyre to buy an inner tube and the guys were extremely helpful, showing me the best way to fit it and spending time explaining everything.

S. H.

East Side Bikes consistently provide a great service and very fair prices.

R. I.

Very helpful and approachable staff who know what they’re doing and won’t charge you stupid money! Even helped out with things I hadn’t thought to ask about. Will definitely go back!

S. P.

Excellent service, tried and trusted everytime to keep my much abused bike on the road.

R. T.

Had a great experience with Eastside Bikes and will for sure return in the future. I took in a recent second Joan’s purchase for a service and to investigate why the chain was being thrown off. I got an upfront quote which was fair and they fitted me in to take the bike on the day with it ready for collection a couple of days later. They completed the service and parts well under the quoted price and only completed the work that was required. Really honest service. Even tidied up my dynamo wiring which wasn’t mentioned on the invoice so a friendly little bonus. Would recommend 👌🏼

Y. M. F.

I'd give these guys more than 5 stars if I could. Greasemonkeys here are second to none in the Lothians - from Livingston to Musselburgh!! Friendly service with a smile and candid and helpful advice.

A. D.

Excellent service - had gears indexed / cable replaced. Service was completed on same day. Highly recommended .

D. N.

I bought my Ridgeback Flight 04 from Eastside and they did a bang up job setting it up. They offere very competitive pricing too.

Z. E.

Great service - I didn’t actually end up buying anything but the staff member was very honest and helpful.

B. M.

From puncture repairs to refurbished bikes, I cannot fault this gem of a shop. Reliable guys.

c. m.

Good fast service

P. K.

They will get the job done. It's not the best customer service in town but they know what they doing with bikes...

R. J.

Good service- speedy repair of a broken spoke and several things fixed along the way without any extra charge. Thank you.

N. R.

Great service , great value, they know their stuff

A. F.

Good quality used bikes and very helpful with repairs and a bike box for travel.

A. W.

Had an unexpected breakdown during my shift last night and took my bike straight to Eastside. Bike fixed in under 24 hours at a very reasonable price. Highly highly recommend using this place for any repairs. The guy who took my bike in knew exactly what to do after giving it a very quick glance. 5 stars from me, will be back to get the bike serviced here when needs be.

J.

Lovely lads. Kept me right. Very accommodating. Great value for money. Well worth a visit.

M. S.

Excellent service, fair pricing and efficient work. Highly recommended!

P. P.

Excellent bike service, bike rides like a dream now.

A. c.

Staff are very friendly and even more helpful. Prices are very reasonable, would defo recommend

T. R.

Bike with persistent problem from Evans was quickly and finally repaired. Also cheaper than Evans.

F. L.

No cyclosnobery, prices are honest and fair, service is top class.

B. D.

Great place. Do everything that's needed and nothing that isn't.

T. K.

Excellent service very fast and reasonably priced.

I. M.

A most excellent bike shop

N. L.

great shop, great service, 5 stars :)

T. T.

Fantastic love these guys sorted me out with a lovely new spangly wheel and tyre 4 my Genesis CdF. Thanks again guys 👍

H. I.

U have used bicycle?

G. M.

Excellent service

A. S.

Quick and great service

E. L.

First class job.

J. C.

Very friendly staff.

F. G.

(Translated) the guys are very kind, good at the price. They fixed my wheelchair (Original) los tipos son muy gentil , bien en el precio. Repararon mi silla de ruedas

D. M.

S. B.

P. R.

Good repair on my bike. But you should hang up a sign instructing customers not to enter your workshop area.

S. F.

Top shop gentleman repaired my bike on the spot as I was cycling to a hospital appointment I had no money on me he still still repaired my bike so I didn't miss my appointment thank you and kind regards thank you

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