Reviews of Evans Cycles. (Bicycle Store) in Glasgow (Glasgow).
Evans Cycles
Unit 50 Auchinlea Way, Glasgow G34 9JJ, United Kingdom
Description
Information of Evans Cycles, Bicycle store in Glasgow (Glasgow)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Evans Cycles
Sunday
10am–5pm
Monday
10am–7pm
Tuesday
10am–7pm
Wednesday
10am–7pm
Thursday
10am–7pm
Friday
10am–7pm
Saturday
9am–6pm
Reviews of Evans Cycles
S.Alan took the time to talk me through the Cycle to Work Scheme, and to answer my questions about different mountain bike brands and options. Thank you.
R. B.Great service from Rob and the rest of the team. They took an interest in my purchase, my bikes were ready to collect, and I was given a good demonstration before I was helped to load them into the car.
Will happily shop at this store again.
C. R.Knowledgeable and professional team!! Rhys and his team, Michael, Callum and Ryan are a credit to Evans. Glasgow Fort is my first destination for all cycling aspects. The guys are so informative and provide honest advice, that make visiting their store a pleasure. Great service, great team!
M. P.My experience at Evans cycles at Glasgow fort was fantastic. As a beginner and looking to buy my first bike - Josh was incredibly helpful, he had lots of knowledge and experience which helped greatly. I would highly recommend and i'll definitely be back.
Great customer experience!
Megan.
c. m. r.Great bunch of Lads , where very busy and still willing to give a hand to get me back on the road in a pickle ,really appreciate them , support your local cycling store great shop 👍 😀
G. D.Thought I would update my previous review now that you are actually allowed into the store to browse.
I recently purchased some cycling shoes and have to say I found the staff very helpful and knowledgeable.
They also had a substantial discount on many items.
Good work guys.
X. R.I went to the shop to buy an inner tube thinking that I would change my tire at home (which I had never done before).
One member of staff came to the car to check which size I needed and directed me to another member of staff who helped me for 30min! Showing me step after step how to do and letting me learn, explaining the benefits of different tools he uses, how to use them, he gave me a patch for my old inner tube to keep as an emergency one and I left with a fully functioning bike that I had learn how to fix.
I would have spent 3 hours to be able to do half as good a job at home, thank you so much for your patience, knowledge sharing and kindness :D
A. H.Always a great service from the Evans Cycles team led by Rhys at Glasgow Fort, they are knowledgeable friendly and helpful.
Bike repairs and services are competently carried out and explained in a genuine and non patronising way (which has not always been my experience elsewhere).
The Domane Owners Club, is THE club to be a member of. We were treated to a fix-it class in store last night with Rhys who’s patience and enthusiasm got results!
A. H.Used this store twice now. Served by Ryan both times and can't fault him or the store. First time was to service three bikes, one of which hadn't been used in over a decade. Came back looking like new and in a very quick turnaround. I had been to halfords and was quoted at least three weeks to get the bikes back. Had all three back well within a week. 2nd visit was for a chain that broke on one of the bikes. Again, picked it up within 3 hours of dropping it off and there was no charge, I believe due to their 30 day guarantee on their services. Brilliant! Put my wallet away when I was expecting to pay something. Highly recommend. Easy to get to and lots of parking although it is getting busier. 5 stars!
M.Excellent mechanical and customer service provided by the Evans Fort team. Individual praise and thanks to Ryan who went above and beyond to address and rectify my wahoo smart trainer issue. He’s a professional and talented mechanic who is an asset to the Evans group. Thanks....Pete Scott
D. I.As new cyclist, I had no idea what I wanted or should have. I attended this shop and Rob and Rhys couldn't have been any helper. Both were very patient with all my daft questions. Would def recommend
r. d.The other day I came here looking to buy a bike. A store worker named James had shown me a Trek slash. I found him to be very helpful and friendly. Had he not been there I probably would not have bought the bike at this time. Due to the customer service I received I would highly recommend.
N. T.Friendly and knowledgeable staff. Took my bike for servicing here. Was advised to use a silver service instead of a gold one, as my bike was in a decent condition. I'm satisfied with the service, just keep in mind that chains can be directional.
J. M.I recently bought a Cannondale Topstone Sora from Evans Glasgow Fort TRIUK store. I had problems with chain rub against the front derailer when I was in top gear and going full speed. After at least 4 times returning bike to Evans to have gears adjusted it became clear there was a deeper problem than just tweaking front derailer. The mechanic changed the front chain ring and tried everything possible to eliminate the chain rub problem. I have now returned the Topstone Sora and have had a refund as I think the problem is with the frame flexibility and not the chain/gear set. To conclude I would never recommend this bike, I’m sure it has a design fault in the frame and I’ve lost faith in Cannondale.
As far as the service from the staff at Evans Glasgow Fort, I have no complaints at all. Especially Ryan the mechanic who went above and beyond to to try and rectify my problem. Ryan has excellent customer service skills and is a first class mechanic, one of the best I’ve come across and I’m quite knowledgeable regarding bike maintenance and customer service. Josh was another member of staff whom I was quite impressed by. My 5 stars represent Evans customer service and not the bad experience with Cannondale
S. M.Excellent customer service from Rob and his team when initially buying two electric mtb and to Ryan in the servicing department who went above and beyond in helping me install a second hand dropper post (which brought unexpected complications)when it was in for its first service. Would highly recommend Evan's cycles at Gladgow Fort
A. R.Encountered an error code on Shimano Steps e7000 and dropped bike into Evans Cycles under warranty. Ryan F has handled case, where he has thoroughly investigated the fault alongside Shimano. Very impressed with the service from Ryan! Fingers x that problem resolved! Thanks Ryan.
F. J.Excellent service, a pleasure to be served by such nice staff and Rhys’ and Ryan’s help and advice was invaluable. A credit to the company 🌟wouldn’t go anywhere else for bike advice and servicing 🚴🏼🚴🏽♀️ time to get back on the canal!
s. g.Bought an ex-display bike from Evans online. When it arrived it wasn't 100%. Took it in to the new Glasgow Fort Evans store (inside Tri-UK). The service I recieved from Manager Rhys and the service centre team was second to none. Would hesitate to recommend and I will be back for my next bike.
A. S.very professional service, the boys working in Saturday morning very helpful and nice,
the shop should be proud to have such employees
A. S.Fabulous help today from Ryan and Rob. What a team sorting out my son's handle bars and fitting his light. It all went wrong when we tried to do it ourselves. Thanks so much for saving our bacon before our Center Parcs trip. 😊👍🏻
A. T.I visited the shop today, returning with my newly bought bike which had a problem. I was seen by their mechanic David who couldn't be more helpful and knowledgeable and sorted my bike out in no time, first class service all round, thanks.
T. B.Staff seem knowledgeable a friendly.
Currently seem to have a reasonable stock of bike options.
Reasonably priced for servicing.
M. H.Many thanks to Rhys & his team & Ryan in the workshop...all doing a great job to keep our bikes on the road. Delighted with my new bike & love how they colour coordinated the bottle holders to match the bike 😀 Great service 🤗🚴♀️
W. S.Very good customer service and all details explained very professionally by the cycle mechanic. Beautiful new shiny bike too!!!
N. B.Great experience there getting cyclescheme bike. Staff, josh and like, very helpful. Answered all questions, sorted test ride. Couldn’t fault them at all. We defo be back next time I need something. Great work.
A. P.The New Norm!!
Rhys and the lads some of the best around. Knowledgeable and very helpful. The shop is well marked out with social distancing.
Will definitely be back 👍🏻
A. M.Lovely
D. M.David in services at the fort is first class!!!
Not only did he fix my Ribble but also gave me a quick 105 lesson.
P.Great customer service, very knowledgeable team and would definitely recommend for a bike service & shopping in general.
S. C.Hey David.
After many miles riding a seat post slippin' Canyon, the new bracket you fitted did the job.
Cheers, Stephen
E. S.Put my bike in for a repair, and staff were pleasent and quick with my service. Excellent.
D. T.Rhys was brilliant with new shoes and fitting of pedals too. Would happily recommend and will return!
K.Got my cranks and bottom bracket changed from their mechanics very impressed would recommend 10/10
A. M.Simply, Ryan and James were excellent! Great customer service, after sales support and communication. Restored my faith in both Evans and Specialized, will definitely buy again from Evans in the near future. Thanks guys!
j. a.Took my bike up to get gears and breaks sorted and couldn't be happier with the outcome,service was top notch and staff were excellent👍👍
R. S.Staff are very helpful and very knowledgeable. Good quality products too.
J. M.Great service from the team at Evans, Rhys handled it really well. Can’t recommend highly enough.
K. D.Good selection of accessaries, priced for all pockets , staff helpful and knowledgable
G. D.Very friendly and helpful staff. New store in a great location, easily accessed from the M8 and plenty parking.
D. W.Superb!!! Seven stars ⭐⭐⭐⭐⭐⭐⭐, Special thanks to Rhys and Rob and other crew..they are very helpful, very recommended store. 😊
R. G.Great service as always. Ryan and team are brilliant and would definitely recommend.
A. M.Good social distancing set up. Staff in workshop are very helpful.
A. S.Great service, very helpful would highly recommend
S. S.As usual, good stock, decent accessories, service above average
P. G.Took my bike in today to get my back wheel checked due to getting punctures. Dealt with Kriss who fixed my bike and managed to get me parts for it which I was struggling to get. Very nice guy and same with the Australian guy can’t mind his name but he’s very knowledgeable and not one bit pushy which makes me want to buy stuff from him. Great service would highly recommend.
G.Great service very friendly and helpful ...and cheap too
C. S.Very helpful with both myself & my wife.
J. C.Exellent shop with great service from Staff
G. D.Great service very helpful and friendly
R. P.Great service and advice given
W. H.One off the best
T. H.Very satisfied
P. M.
C. R.
J. M.
M. M.Visited store on 13th July trying to find a suitable/appropriate bike for a 7 year old. Joshua was fantastic! Very professional, knowledgable, courteous and polite. On collecting the bike today, the very same service was extended to us by Joshua. Effortless and very reassuring, thank you and well done. Joshua is an excellent brand ambassador for Evan's Cycles!
D. G.
D. K.
M. w.
M. C.
A. W.Was in the store checking out the latest models today with a view to buying a new road bike. The staff must have thought I looked a bit thievy cos they were following me about a bit keenly! Some good kit though!
P. G.Excellent service from the staff in the shop who helped set up my bike and put on the new pedals. Highly recommend in store purchases.
I would advise going to the shop to purchase rather than ordering online as the Internet customer service is abysmal.
R. D.I took my bike into evans cycles to fix a slight fault with it. I dealt with kriss the mechanic and found him to be extremely good at his job, very professional and pleasant to deal with. He was very patient and I even left the shop with a little more knowledge about mountain bikes.
R.Staff are great, Ryan went through a lot trying to sort out payment and then further issues with the bike eventually helping me to swap it with one from the braehead store, Josh was also very helpful test driving the bike to agree on the issues etc after helping me choose the bike. , Evans cycles as a company needs to sort their tills out and payment systems but the staff coped as well as they could with help from rob , Reece and the mechanical team down stairs.
Contact
Photos
