Reviews of Evans Cycles. (Bicycle Store) in Leicester (Leicestershire).

Evans Cycles

58 Reviews

44 Comments

Bicycle store

Bicycle store

Unit 5, Haymarket Shopping Centre, Humberside Gate, Leicester LE1 3PH, United Kingdom

Description

Information of Evans Cycles, Bicycle store in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Evans Cycles

Reviews of Evans Cycles

H. K.

Super happy with the service we recieved today. Called beforehand to check stock etc. Spoke to Tom who was really friendly from start to finish, he managed to check all possible stock, advise us and clearly explain the difference between each bike. The intention was to spent around £300 per bike, we bought 2 plus helmets and spending £400 more than we intended to, this was down to the level of Information provided to us, Tom was super helpful and would highly reccomend being served by him. All the staff are great when visiting the branch, unfortunately there was a long wait to be served due to the shortage of staff, however it's much better service and range than other retailers within Leicester.

S.

Great place to buy a new bike, staff very knowledgeable and couldn’t do enough. Special shout to Joe who’s expertise and customer service was impeccable. Couldn’t have asked for a better service.

A. B.

Excellent service by a very knowledgeable, friendly staff. Felt we were helped to buy the right cycles rather than just sold them. We had to return there with a minor issue, not the stores fault, and this was sorted within a hour.

J. A.

Everything you need for your bike they have in stock or can be ordered. Staff are super helpful, got my bike repaired and serviced well and the advice I got from the bike mechanic at the shop was very helpful. My only gripe with this place is that their servicing, parts and labour costs can be quite expensive.

R.

Super friendly stage always helpful, not a bad thing too say. Came too these guys after being messed about at Halfords and they’ve never done me wrong.

S. C.

Joe was amazing, the computers were not working but he persisted and made sure I got what I wanted. Can't wait for my Brompton. Thank you Joe ☺️

L. N.

5/5. Bought a Trek Marlin 7 from this store just over a month ago, amazing experience and the staff made the buying and collection process a breeze. Fast-forward to 3rd June, we took the bike into the shop for its first service: It had a creaking noise from the bottom bracket and needed the basics re-tuning such as the rear derailure. The mechanic welcomed us in, explained to us what he'd do and kept the bike for the day. During this day he went through and re-built the bike for us and got it set up properly. Picked it up today and it rides better than it did when we first got it, alongside this the entire service was free. I would strongly recommend this shop - the staff are kind and friendly, with your interests at top priority!

R. D.

I had to come here specially to praise the Evans front line staff this evening and a special praise and thanks to the 2 bike mechanics today.. My specialized pedal arm fell off today on Narborough road and was worried I wouldnt get it fixed in time due to Lockdown rules or before I could to a shop in time.. I made it to Evans cycles and I was warmly welcomed in to the store and guided to the mechanics who promptly fixed my bike there and then... Friendly, quick and efficient Thank you guys.. You have my vote and my recommendation.. Again My second visit a few days ago just for a 2nd opinion I needed and advice and the attention the 2 bike mechanics gave in front of me and with the bike was amazing. And what you advised regarding my bike tyre made sense as you proved it to me. Once again thank you. Once again.. Special thanks goes to Bike mechanic Andre for sorting my gears which in fact was correcting someone else's mistakes.. Thank you for the warning and the advice mate.. I shall see you soon.. Thanks again.. RITS Thank you Jim for speedy fix.. Especially when I saw just how busy you were.. Looked like you were on your own too!!... Welcoming , calm and super experienced..Brilliant And again Tom.. Just wanted to say thank you for the detail and attention you paid to my bike and listening to me.. However ultimately you did what was needed in great time and gave good company at the same time.. Thank you. March 2022...Thank you Scott for speedy repair.. much appreciated as always..

B. D. D.

I brought my bike in for repair and adjustment. Great service within the day! Friendly, nice and very helpful staff. They did a great job and didn't try to replace or sell anything more than what's needed (as it would happened in other shops). I'll definitely keep going in the future :)

C.

Top experience and service. Really happy with the purchase this morning. Was dealt with by Anthony, who was very knowledgeable, friendly and couldn't be more helpful in advising. Made the buying of a new bike a very pleasant experience! Thanks very much!

E.

Really helpful and friendly guys . Nothing was too much trouble when I visited for advice after my bike chain came loose cycling to work.....it was altered correctly by true professional people. I cycled home feeling safe. Plenty of interesting items in shop for cyclists to purchase with some amazing bikes aswell Would recommend 👌

R. C.

The customer service provided by the Evans Cycles team was outstanding. From the point of asking for some help with an issue with my order Tom managed the whole process from start to finish with the outcome that I wanted. I had concerns when Evans Cycles were bought out by Sports Direct. However Tom and the team in Leicester have gone out of their way to provide some excellent customer service. I would strongly recommend buying your bike from Evans Cycles Leicester.

S.

Bought a brand new bike from them but 2 weeks the bike needed repair. The staff were friendly and fixed it free of charge as I was within warranty. Not gonna lie I was upset so they sat me on the sofa, gave me tea and biscuits and I was feeling much better.. (Kidding but the service they provided is superb).

T. T.

It's really cool and spacious although the Reception is nonexistent down because it's underground. The staff are friendly and always have an answer. It's tricky testing the bikes as they are many so as to not knock them down but otherwise it's really good

Y. W.

Please can I use cash to pay when coming to get a bike?? I would love a response I’m new

k. c.

I recently bought a Trek Emonda SL7, from Evans cycles Leicester. The help and advice I received was second to none. Nothing was too much trouble, different bikes were set up on a tubo so I could feel the difference each bike felt like in different riding positions. I would like to thank Tom, Chris and mechanic Jim all for their valuable input.

L. R.

I struggle to find a bike that I can ride comfortably as XS size hard to find. Really helpful & friendly staff, didn't feel rushed into buying, lots of useful suggestions & sorting adjustments & accessories. A very happy customer.

T. K.

Full profesional service with Scott. Thanks a lot You are the best !!

J. B.

Great bike shop. Lots of brands and styles. Large collection. Helpful staff.

A. B.

Great place right in the city centre. I bought some inner tubes here.

V. K.

Alex is a star and reinstated my expectations from this store today after a logistical issue. So glad it's sorted and bike has 2 new tyres. Thank you guys.

H. N.

Amazing people! Got winter tyres fitted in store as I was having punctures on a daily. I was back on the road in 20 minutes.

M. T.

Very good people sorted my bike out had to have two new tyres inner tubes fitted great service great tyres iswell pleased with it

N. H.

Thanks Alex & the team for helping me out with fast service turn around. Excellent job which keeps me cycling safe 👍👍👍

B. Y.

Brought in my sons bike, the thread had gone on the crank arm. Scott was really helpful and sorted it straight away. Fab!

D. T.

Great member of staff who helped me out today now proud owner of a trek rosco 8 fantastic service thanks you guys rock

G. C.

Well set up some quality bikes there also servicing and repairs defiantly worth a look 👌

i. a.

Fridenly staff and helpful

W. L.

Good place to go for supplies.

M. H.

On sale reasonable prices, lots to chose from.

K. W.

Really helpful chap here who I think is called Helvar(?) Nothing was too much troubled.

J. N.

Great bunch of lads always go above and beyond,Alex and jim are superb.

I. P.

Fixed my puncture immediately so I could get going again.

Z. S.

Nice shop shortage of bikes.

B. S.

Service is as beautiful as some of the staff😘😘😘

a.

Really quick and helpful service

A. F.

Best client service

M. B.

They were friendly.

R. B.

Worth spending money!!!😁😁😁😁

L. M.

Top marks!

C. G.

Thank you so much Alex and Anthony for your amazing advice and support.

j. b.

Excellent service from the Team at Evans cycles Leicester. I had an issue with correct frame sizing for my son but Antony resolved this without any fuss. Would recommend.

M. B.

(Translated) Good service. (Original) Dobra obsługa.

R. M.

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