Reviews of Bobbin Bikes Office. (Bicycle Store) in London (London).

Bobbin Bikes Office

101 Reviews

89 Comments

Bicycle store

E-commerce service

Office only) Second Home, 68 Hanbury St, London E1 5JL, United Kingdom

Description

Information of Bobbin Bikes Office, Bicycle store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Bobbin Bikes Office

Reviews of Bobbin Bikes Office

S. L.

I bought a bike, helmet and lights. The products are amazing, super high quality and beautiful. Every time I had a question (ie. help to figure out the best helmet size) the team at Bobbin was super helpful and kind. Some time after my purchase I had a little issue with one of the lights and the team at Bobbin went beyond and above to solve it for me. I'm super happy and recommend to anyone who is considering a Bobbin.

S. B.

Forgot to add the multitool to my order and contacted customer services to have it added to my parcel so I wouldn’t pay for shipping twice. Jordan told me that it was too late to send it together as the helmet was already packed and ready to be shipped. I still managed to order the tool without paying for shipping because Jordan gave me free shipping code to use, without even me asking for so 🤩 The tool was delivered super quickly on the next day. So super satisfied by the customer services as they offered to help me not pay shipping fees even if it was too late to pack everything together. Both helmet and tool are super, btw 😉

J. W.

We are returning customers, having bought the gingersnap balance bike for our daughter, then moving up to the Skylark. I also have the matching adult bike! All 3 bikes are gorgeous and good quality. Customer service is outstanding- a back wheel got nicked off the Skylark and we had issues trying to source and fit a matching replacement wheel. Bobbin’s couldn’t have been more helpful in helping us to source and replace the beautiful cream-coloured tyre to restore it back to its former glory. Really lovely and personal customer service. Pleased to support a fab small independent business.

K.

I ordered a helmet online which looks great (and like the photos!) and is really good quality. Only downside is I ordered the smaller size based on my head measurement but the S/M is definitely child sized. Would shop again but free returns for smaller items would be great 🙏

E. T.

The bike is great quality! I got the folding one, it's not too heavy, easy to assemble and overall I'm very satisfied. The delivery was quick and I had absolutely no issues with the order. Also got the helmet that is very good quality and very cute at the same time.I can definitely recommend Bobbin bike!

M. F.

Fantastic services and great quality bike! The pink Gingersnap bike is in high demand but the notifications around stock updates on the website and over email we're brilliant. I managed to get one within the few minutes it was available and less than 24hrs later, it’s at my door... even in these COVID times! Thanks you so much for a great service, my daughter will be so excited when she receives this on her birthday in a few weeks :)

C. F.

Hello Purchased my daughters bike a few weeks ago and she has had nothing but enjoyment from it and has had so many compliments! It’s SO beautiful! If you are contemplating buying a bobbin bike, do it, you will not regret it! Bobbin staff are wonderful to deal with also, so so helpful! Thankyou all at Bobbin Charlotte :) x

E. H.

We have purchased three Bobbin Bikes in the past three years. Our two girls absolutely adore them!!! And so do we 🥰 The Customer Service we received from them was second to none. The colours and styles remind me of my childhood, and the comments we get when out and about are reminiscent of this too. They are a joy to ride. Cannot wait to buy an adult one to match. Thank you, thank you, thank you ❤️

L. B.

I spoke with bobbin over Instagram as to what bike I would need for my height (4ft 11in) they recommended the gingersnap 24in. As this was a junior bike I asked lots of questions and they were more than happy to give me all the information. I ordered the bike on the Thursday late morning and by 2pm the next day it arrived! Very easy to build and is so gorgeous! It also doesn't look like a childs bike it's like a small adults bike! Over the moon with my new bike thank you bobbin bikes x

E. B.

Bought a classic trike for my son's 3rd birthday in yellow. Everyone has commented on how beautiful it is! He loves riding it which is great as he never really clicked with a balance bike. It was easy to put together and feels really sturdy, but not too heavy for me to carry when needed. We'll be looking into a bigger bike when he outgrows this one, which hopefully won't be for a while!

M. D.

Nice looking bikes and I have to admire any Uk start up company that has a vision and works hard to build a brand. I had a need for replacement parts and was contacted directly by Tom (co founder) who organised the correct replacement parts to be delivered out within a few days. Great service Thank you

t. f.

Absolutely fantastic quality, 2 beautiful bikes, helmets and Handlebar tassles for 2 very lucky ladies this Christmas. Fantastic delivery performed by DPD arrived the very next day. Can't fault the customer care and service you get from these guys 10/10 ⭐⭐⭐⭐⭐

R. L.

Bought some bike accessories from bobbin online and they are fantastic. The colours are great and way more fun than the usual cycling equipment and very well made too. Highly recommend, fast service too

D. C.

Bought a bike for my daughter for Christmas. Was last minute and past the guaranteed Christmas delivery date but still got it in time. On unpacking I noticed one of the mud guards was damaged. Notified them and had replacement within a few days. Excellent no fuss customer service and a top quality product.

A. M.

Fantastic products and customer service, its great to see a local family owned business doing well. My girls will be on Bobbin bikes as they grow 😀 a business that I will purchase from again and again.

E. B.

Really helpful in live chat as I had a few questions before ordering. Delivery arrived super quick despite it being the busy Christmas period. The bike is beautiful and the accessories finish it off beautifully!

V. D.

We bought a red Moonbug 16” wheel bicycle for our daughter’s 4th birthday present and we were blown away with how beautiful the bike is! It was easy to assemble and I can’t describe how stunning it is - she was totally thrilled and so are we! And we plan on handing it down to her younger brother once she’s outgrown it. Thanks Bobbin!

R. L.

Great communication with seller. Ordered a 16' Pink Bike for our daughter's birtday (4th of July) and even with Covid we received it in 2 working days in France. Thanks a lot for your reactivity and your communication during this difficult time. Will give you some news when she will try it.

G. V.

Such a beautiful bike, can’t wait to give it to my son on his birthday! Lovely classic style bikes and accessories and super fast delivery. Thank you so much Bobbin Bikes.

N. C.

I'm very happy with the quality of the basket I bought, however it was very difficult to get hold of customer service before and after the purchase and their tone was not very friendly or helpful. I had to pay extra to have the basket fitted in a bike shop, as there's no clarity on the fitting system on the website and the pieces are not very adaptable. It doesn't look pretty, but it did the trick.

R. W.

These guys helmets are simply awesome! So cool and funky. For people going to buy for the first time however make sure you measure your head correctly (see their super helpful guide) otherwise you'll have to order another one Highly recommended

R. I.

Absolutely over the moon with our purchase! Gorgeous bike, and such lovely quality as well as prompt delivery! The little basket really finishes it off! It certainly made a perfect present for our daughter!

U. H.

Just received a Moonbug 12" for a 3 year old. Looks beautiful, good and sturdy construction, nothing missing in the box. BUT there was an important flaw concerning the pre-assembly at the factory: strictly ALL the rotating parts involving a bearing came too tight and would hardly move (bottom bracket, front and rear hubs, headset and pedals). For those who don't know what these are, don't worry, there is no safety issue. This means you child will struggle to pedal, the bike will stop downhill even without breaking, it won't coast far on the the flat and the handling will be cumbersome. All that because of unnecessary friction at every stage. The good news is that thanks to the quality of the design, everything -- except the pedals -- can be adjusted (not like some toy bikes where most of the stuff is sealed). But the bad news is that if you're not a bike geek, you won't likely have the appropriate tools at home (thin spanners, bottom bracket and headset wrenches). I happen to have those, and now the bike rides like a charm. But it's not normal at this price that most Bobbin Bikes customers should have to visit their local bike shop first thing after unpacking before being able to enjoy a decent ride. And it's no excuse the bikes are constructed in some far-away-cheap-labour country, on the contrary...

A. H.

My daughter had the Mint bike and we got her the helmet to match. amazing products and so well made :-) made her birthday very special - would recommend to all considering buying :-)

R.

Amazing customer service and a fabulous bike. Worth every penny! A beautiful treat for my little girl. A big high five from us!

S. W.

Love my bobbin brownie! It takes me along the Thames every day, twice a day whilst looking cute with my powder blue frame. Often receiving heckles of “nice bike!!”

R. P.

Fabulous quality product, super fast delivery, and although the bike was damaged in transit the staff couldn’t have been more accommodating in providing us with measures to remedy this, top notch customer service, will definitely buy from them again in the future 😊

M. M.

I really recommend everything Bobbin. I have a Bobbin Brownie 21, it is a beautiful bicycle and with the 21 shimano gear system it helps me get up those hills, I live in Cornwall so we have a few of those. I use it every day and I also by my accessories from Bobbin too.

D. M.

Fantastic team, we had a little issue with some damage that happened in transit and they have sorted everything out with us in about 10 minutes, bought the product based on multiple friends and family recommendations, top quality bike for my daughter, I think we may be buying all our future bikes from them In 30 odd years of riding bikes you can spot a decent bike from a mile away and the gingersnap balance bike is definitely of high quality Thanks to the team at bobbins for helping my little ones get started on 2 wheels

L. C.

Real Proper bicycle for my Grandson. Have bought two first a balance bike and then peddle bike. Both really well built and sturdy. The design is really stylish.

n.

My daughter got a Bobbin Gingersnap for xmas. They are gorgeous bikes....well made and easy for kids to cycle. She loves hers

A. D.

Wonderful to have the Bobbin Brownie this afternoon, what a treat. Fantastic service and delivery from the Bobbin team. The bike is an absolute joy to ride and beautiful to look at. Thank you

C. P.

Love bobbin so much - I’ve had my bobbin brownie 7 for a few years and love it more every day. They’re really helpful whenever I need to buy something new and I love supporting a british company.

T. N.

Purchased a bobbin bike 12 inc wheel Excellent little bike looks the part very happy with my order. delivered on time.

E. E.

I have purchased 4 amazing products from Bobbin Bikes and I'm officially obsessed! All they need now is an E-Bike and I will be bankrupt! Amazing quality and Soooooo chic!

K. G.

Bought a lovely helmet and bike bell for my daughter, great service, fast response to a query I had before purchase. Very pleased with both items.

C. M.

I have just received my Bobbin Bikes order and I'm so happy with it, it is exactly as I thought it would be plus super speedy delivery.

j. f.

The prettiest balance bike, made to the highest quality. Always receives so many complements. Would highly reccomend!

B. W.

Great quality helmet for a really reasonable price and amazing customer experience ordering and receiving in one day.

P.

The first bike for our granddaughter from Bobbin made our granddaughter very happy and two proud grandparents very happy on Xmas day. Thank you Bobbin.

A. G.

I love my bike helmet!!! Exactly as described and looks great, quick delivery and fantastic quality

E. L. S.

Really love my Bobbin Birdie, it's so comfortable to ride and makes cycling everywhere a joy! :)

V. B.

I ordered two replacement tyres and they were excellent value for money and arrived very quickly. Very pleased with the service!

P. T.

Bought Gingersnap bike, very nice color, excellent quality/price, very fast delivery to central Europe

g. t. 1.

Amazing bike, easy ordering, fast delivery, no problems what so ever. Great company 👍

D. S.

Lovely bike, my daughter is very happy with it. Would definitely recommend.

L. W.

Beautiful bike helmet, carefully packaged and speedily posted! Will buy from again!

A. F.

Such lovely bike stuff - bought my daughter the gorgeous pea green helmet for Christmas - big success

S. C.

Love my Beat Bike! Great communication. Love supporting a family business.

L. &. H.

Honor loves her new bike. It’s the perfect pink and rides beautifully. Thank you! ✨

D. T.

Fantastic helmets purchased for my girls birthdays. Highly recommended xx

j. w.

Excellent customer service and fast delivery. Very happy with my lovely green Bobbin helmet.

S. G.

Ordered a tricycle for my daughter for Christmas, it’s very well made and we both love it 😊

S. W.

Perfect bike for our little girl. loves the bell. Fast delivery

E. S.

Great service and prompt delivery of quality bike basket - would use again. thank you!

A. E.

Bought some bike lights for my daughter. Fantastic quality and beautiful colours

R. N.

Amazing bikes for both adults and kids. Really well made and look super cool!

L. M.

Nice retro items also a tad pricey, shame delivery is so expensive else I'd probably order more often.

G. 7.

Easy to deal with - orders come as promised and well packaged. Good communication from order to delivery - all good 👍

A. J.

I love my Bobbin helmet and wear it everyday to cycle to work!

M. W.

Amazing quality equipment and would recommend over and over again! Happy customer!

P. T.

Amazing quality products, always happy with my order! Thanks!

D. L.

Bobbin Bicycles are like treasure for cyclists I Love there bicycles and accessories

M. W.

Amazing bikes. Friendly, helpful service.

S. S.

I use my metric everyday with a child seat on and its perfect 😍

G. B. I.

Great quality products, and very stylish! I highly recommend 🙂

V. M.

I recommend Bobbin Bikes 👍 Great products and service

H. S.

Lovely blueberry helmet - so stylish!

A. M.

Very nice e-shop with good quality items :)

B.

Wish you have worldwide delivery, nice accessories, so stylish..

N. L.

Brilliant, quick and helpful customer service!

P. G.

Excellent products, service and delivery.

L. S.

Excellent customer care 10/10

A. S.

very prompt and responsive

A. D.

amazing

T. S.

Top service

t. l.

(Translated) Super Service! great bike helmet and perfect support! It was perfect, friendly service and I love my golden helmet! (Original) Super Service! toller Fahrradhelm und perfekter Support! It was perfect, friendly service and I love my golden helmet!

e. s.

(Translated) Santa Claus brought this beautiful bike (12 inch red 🍒) to our 4 year old daughter, and it delights her parents as well as it ... it is comfortable and practical with the wicker basket, she can take comforter in ballad 🥰 no regrets we will buy the larger size as soon as our child has grown ... ☺️ (Original) Le père Noël a apporté ce beau vélo (12 pouce rouge 🍒) à notre fille de 4 ans, et il ravit aussi bien ses parents qu’elle... il est confortable et pratique avec le panier en osier, elle peut emmener doudou en ballade 🥰 aucun regret nous achèterons la taille supérieure dès que notre enfant aura grandi...☺️

G. A.

(Translated) great products, shipped quickly, sav charming ... in short the English class of 2 wheels! (Original) supers produits, expédiés rapidement, sav charmant ... bref la classe anglaise du 2 roues !

S. B.

L. P.

r. s.

M. W.

E. B.

P. L.

K. B.

L. D.

J. R.

E. L.

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