Reviews of Evans Cycles. (Bicycle Store) in Newcastle upon Tyne (Tyne and Wear).

Evans Cycles

67 Reviews

59 Comments

Bicycle store

5 Princess Sq, Newcastle upon Tyne NE1 8ER, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Evans Cycles, Bicycle store in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Evans Cycles

Sunday

10am–5pm

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–6pm

Reviews of Evans Cycles

B. H.

Brought my bike in for repair. Was fixed really quickly. They were happy to help with recommendations on the best places to ride. Top guys. Will definitely be coming back if I have any other issues. 👍

S. G.

Bought an excellent commuter bike for a great price at Evans. Paul did an phenomenal job tuning up and repairing it, all at no cost under their 8-12 week tune up offer. Service was friendly and professional, staff are always looking to help

A. K.

Bought a bike from them and it wasnt priced that bad they were very helpful in all aspects helped me pick other bits I might need new there products in side out . My sons bike had a fault I asked them for help they had it sorted out in minutes. They are very helpful and caring and I will recommend them to anyone who asks me .

T. T.

Brought my bike in for a repair, was a speedy and professional service. It now works a dream and was just a simple crank arm replacement so I wasn't even charged. Joel was excellent, would highly recommend!

R. C.

Bought a bike here last year, been going great. Staff are really helpful and honest with all my queries, highly recommend.

J. S.

Thanks to Paul and Tom for helping Ruth competing in All Points North endurance event with a tubeless failure 650k in !!

K. A.

Brilliant service from this store. Went in with a vintage bike that didn't ride quite right. Was talked through what it would need to get it working right. Was explained what was being done and why. Helping me understand better so if I have problems on the road I stand a better chance of being able to fix it and continue my journey. I needed to get lock and repair kit which I did intend to buy online. But the service was so good and I got great advice on the accessories that I also purchased those while I was there. Very friendly, has more of a small family owned business feel to it than a larger group company.

B. M.

I would absolutely recommend it to anyone looking for bikes, or repairs and even parts. Firstly, they have got an amazing staff, who are genuinely very friendly and helpful, and not just a play for customers. From fixing my bike as a favor, to helping me find the parts I need. They are flexible as well, as they could always fix any problem I was having anytime under 30 mins. Secondly, they got amazing prices with quality tools and parts, for a wide range of purposes. I literally could find every part for my bike like brakes, brake cables, shifters and even cogs. I am absolutely stunned that such a great and friendly shop can exist in a busy place like Newcastle.

D. R.

Enquired about getting a derailleur fitted to my old commencal after being messed about, sorted it in 15 minutes and bought a few goodies too, absolutely fantastic service from paul, sorted me right out, wont be going anywhere from now on, top man.👍🏻

R. H.

Came into store with an emergency repair of a wheelchair , Paul was amazing and fixed the wheels for us in no time so i was able to take my daughter home back to wales after breaking her leg , forever grateful thankyou for your kindness

j. B.

Best shop in town for repairs, speedy cheap, professional,I was having breakdown(literally) lol and paul just fixed my gears and straightened my wheel in ten mins. I never had such a lift from the floor to riding off into sunset with a beaming smile on cold November night 😁😁😊😊

D. J. T.

So impressed by the workshop at Evans, Newcastle. Have used a number of different cycle mechanics over the years but the quality of service and customer care here is second to none. Mechanics seem to just love bikes, give good advice and all at a decent price. Highly recommend and will definitely continue to use.

I. R.

Brilliant repair service when we had a breakdown on bank holiday monday and all other repair shops were closed or booked solid. The mechanic said he reserves 2 hours a day for emergencies. The price was very reasonable and the mechanic checked over our bikes to ensure all parts were working. Thank you so much for saving our holiday!

K. L.

Had been in a couple of times previously to buy accessories and found all staff I engaged with to be very helpful and friendly. This time I had a broken chain issue and Paul went above and beyond to inform me on various bike maintenance issues I queried also pointing out another fault that was clearly visible to the trained eye but that I would not have noticed thus expanding my limited bike knowledge and probably saving me more expense going forward he then replaced and repaired having it ready to collect at the time/date agreed. An all round pleasant experience.

M. H.

I'm a student in the city and always go to Evans Cycles when I need a repair on my bike. I've only ever needed small repairs and they've always done it for me on the spot and been so helpful! When I needed my pannier rack fitted they even did it for me for free :)

T. F.

I visited the shop for the first time as my bike chain kept slipping when i applied pressure through the pedals, I was seen by Paul who put my bike on a stand and sorted out what was wrong, he did not charge me anything. I was so impressed by the service I received I ended up buying a new seat for my bike. I will definitely take my business here in the future.

B. S.

Great customer service. They were extremely helpful and didn't charge for helping fix my inner tube.

S. T.

Excellent service with solid advice from staff who seem genuinely interested in bikes. I've used this shop a couple of times now and find that the staff are the real strength of the business. Great bunch of guys who not only give good advice but offer that extra bit of information that comes from their own experience. This is invaluable in this sort if business and will certainly keep me going back.

I took a 16 year old Scott Yecora bike for a silver grade service. It is £65. When I collected it the guys only charged me £15 as the bike didn't require any work other than break cable tension adjust. I was so impressed at their honesty. I would have been happy to pay the agreed amount. Well done and thankyou so much. I will be returning for sure to that store because of the trust.

F. G.

My inner tube kept popping for some reason. Had it fixed two times in different places. When it popped the third time I walked into evans cycles. The gentleman identified the problem within minutes and fixed it in no longer than 5min. The guys here know what they're doing, and they are super cool and friendly. If you got an issue with your bike, evans cycles is my first recommendation. Their service impressed me.

C. Z.

Absolutely amazing service! I went there without an appointment to get a health check of my new bike (ordered online from another seller) after assembling it on my own. Not only was it done right away (whole procedure only took around 15 minutes), but they also did it completely free of charge - although I offered to pay for it !! They also advised me patiently and competently on some other stuff I was looking for (tyre pump, corrosion protection etc) which I bought there at a very reasonable price. From start to finish a great experience, so I'll definitely come back for more. Highly recommended!

T. H.

Great service every time! Thanks to mechanics Paul and Joel for recently diagnosing a mysterious creak in my bike. Evans Newcastle is my go to cycle shop now thanks to friendly and engaging staff, who provide a good and honest service.

F. W.

Amazing Mechanics 👍. Expertise, attention to detail and always seem to work out a reasonable price on large repairs. The price of bikes is what you'd expect from new straight out the factory cycles, however these guys don't get any commission so you know you can trust their buying advice as genuine.

C. -.

I was a beginner in bike and never bought a bike before. I went and then asked around, and Mr Nigel kindly showed me around and give me tips and recommendation. He showed all the bikes from different price point and give details on each pros and cons of each bike. I came back the next day and decided to buy a Trek Domane AL4. Mr Nigel then proceed to help me find the accessories and utilities needed for my ride and I couldn’t have been more happier. Evans Cycles also helped me mount my pedals as well as the one23 starter pack. And since I’m new at this town, he kindly showed me the way back home and went above and beyond to ride back with me home. Definitely a great store and great atmosphere and greater staffs. I’ve been back here several times to buy extra accessories, and Mr Nigel as well as Jake helped me a lot with tips and recommendation. My riding experience has been really great so far thanks to them.

I am very impressed by the level of service. It was fast, professional, and respectful of my wallet. Amazing Shop.

A. K.

Popped in for a puncture repair and they were more than happy to help. A new inner tube supplied and fitted in no time at all and they were also happy to advise on a few other products which I ended up purchasing. Very friendly and helpful staff ensured I had a positive experience ensuring they will get my business in future.

R. T.

I could not recommend Evans Cycles more highly. I had made some changes to my bike recently and wanted to get a quick service / health inspection before planning a long ride this weekend. I rang Evans Cycles this morning and was expecting there to be a backlog of Service requests, within 5 minutes of speaking with the team on the phone, I was asked to bring my bike in and promised it would be turned around today. Not only was it today, it was done within 45 mins and the advice I received was really helpful. Genuinely couldn't recommend Evans anymore, I am struggling to remember the persons name who helped (maybe Joe / Joel), but so pleased!! thanks again, I will be coming to you from now on. Rich

D. N.

Rode up from Sunderland for some new grips, coincidentally they had the last pair in just the right colour I was looking for! Thanks a bunch :)

S. H.

Excellent new Evans store in Central Newcastle. Friendly and helpful staff. Very reasonable price on gear cable adjustment for my Brompton CHPT3. Will be taking my other bikes there for servicing. Highly recommended.

J. C.

Fantastic service! Really friendly team, good solid impartial advice and high quality work from Paul Mc. Had my bike serviced today and they did a great job! Runs like new. Thanks guys!!! V highly recommend!!!

J. B. V.

Above and beyond. I went there Saturday morning to fix a problem with my bike tire and explained that I had a triathlon on the following day and Tom and Adam went above and beyond to fix it! And they did a price match to a tire, which was significantly lower than marked on store! Could not recommend it more!!

G. M.

Fantastic service - Paul fixed an issue with my front gears in a few minutes with no charge. Would highly recommend

m. i.

Had a wobbly and flat, rear wheel, went it there to get it checked. My tube was changed, rear wheel spokes realigned all for a very reasonable price. Plus the staff there were super nice and friendly. Would highly recommend

C. m. K.

Brought a new Trek Domane road bike last week in the shop, the service from consultation to build and fit the bike is flawless,the teams lead by Jimmy is first class no doubt will recommend to anyone jobs well done ,Thank you.

C. c.

Had an amazing experience using their service. Lovely staff. Paul went above and beyond to replace my seat post. Thank you so much.

A. W.

Come here to change my gear hanger, the in house mechanic Paul is very helpful. recommend to anyone. Well done.

B. F.

Joel yesterday is an unbelievable representative for the company he hasn't just helped me this once by going the extra mile to make sure more than what was expected to be done was done but twice. On behalf of him and the other friendly staff they can surely at me to their long term customer base. Thanks again Joel and co.

M. J. A.

Great repair service. Paul offered great quality service and customer care, he helped me figure out the problem with the front break desk and fixed it.

A. S.

Paul is a really skillful and helpful mechanic!

P. J.

Always friendly and helpful - a great team. Thanks again.

F. M.

Brilliant bike repair service. I've taken my bike with various problems, and it has always been fixed quickly. Wouldn't take it anywhere else now!

L. T.

Extremely friendly and speedy repair on Saturday by Joel, especially as he was on his own in there. Much appreciated, thanks for getting me back out on the roads.

H. B.

Guys at the shop were fantastic helping me out today, Jamie especially couldn't have done more to help and I'm so grateful to him. Fantastic place, fantastic people ❤

J. C.

Very friendly and helpful employees Paul and Tom! Very recommend the store!

S. E.

I had an accident on the C2C just out of Newcastle and needed a new wheel at very short notice. The guys at the new Evans Cycles went above and beyond to assist. Absolute legends!

L. H.

Super generous and helpful staff, who went above and beyond to make my bike a bike again! Thank you!!

E. B.

Their excellent customer service and responsible mechanics made me a royal customer. Highly recommended

m. b.

PAUL!!!!! WHAT A GUY!!!!!! HE SAVED MY BICYCLE AND MY LIFE!!! FAST SERVICE, I HAD PROBLEM WITH MY CHAIN AND HE FIXED THIS IN 5 MIN!!!!! I CAN GAVE HIM MORE THAN 5 STARS!!! I CAN RECOMMEND THIS GUY!!