Reviews of South Wales Bicycle Co. (Bicycle Store) in Newport (Gwent).

South Wales Bicycle Co

99 Reviews

74 Comments

Bicycle store

Bicycle store

45 Caerleon Rd, Newport NP19 7BW, United Kingdom

Description

Information of South Wales Bicycle Co, Bicycle store in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of South Wales Bicycle Co

Reviews of South Wales Bicycle Co

C. C.

Wow, super fast friendly service. Within seconds the owner had my bike was out of the car, booked in for a service and extras sorted. I've been looking for a bicycle company for a while. If you're wondering where to go and want a friendly atmosphere, with very no intimidation whatsoever this is the placed. I don't know why but I was very nervous about going in as a novice cyclist. But the guy who served me, made me instantly feel at ease. I've been to 3 other bike stores in the area and this is the one with the vest service. Why go anywhere else?

L. C.

I could no recommend this bike shop enough. Cycling through Wales on a trip, they helped me out during an emergency. Already fully stacked and booked they saw that this was an emergency and took great care of me.They realised another problem with my bike (brakes and fixed it there and then). The most welcoming and friendly team I have ever seen in a bike shop, I really wish they were my local. Thanks guys!!

N. b. b. i. a. k.

Popped in today to purchase a bike, fantastic help and advice, I was even offered my deposit back if I changed my mind. I won't be changing my mind. This is why I would never order online when there's a reliable bike shop round the corner with a good reputation.

J. L.

Super stars, was told by another company that the bike was un able to be repaired and needed a new crank so though I’d take it to these guys they had a look and said yes no problem. By the time I got home I had a phone call to tell me the bike was done and ready to pick up. Can’t thank them enough.

M. Q.

After a disappointing trip to Halfords to purchase a bike for steve I looked up Newport bike shop and Called them. A very lovely gentleman said they had what we were looking for. Went straight over and purchased bike and helmet. Excellent service and lovely people.

C.

Really great service, were straight forward in telling me that I would be able to do certain things myself and were really reasonable in pricing when I asked them if they'd do it for me anyway to ensure quality. Very happy with the service, the two gentlemen were fantastic and i'll definitely be using them as my bike repair place!

D. M.

Very helpful. Went in with surprise puncture problem... Tyre too tight on rim for me to sort roadside. They were great.. fixed on the spot and usefully explained why the problem had happened. Good price, friendly advise & knowledgeable.

P. G.

Lovely guys in the store that obviously know their stuff and have a decent range of stock. I felt each time I went in there could have been an additional member of staff on duty, as the multi-tasking the staff need to do in order to serve all customers doesn't give the dedicated customer experience to each individual. They were let down twice by a supplier when ordering a bike for me.. something that unfortunately reflects on the store, although when the bike turned up it was spot on.

P. O.

I have been dealing with Jules , Ian and Paul at South Wales Bicycle Company for some years now . They have decades of experience of bikes so don't ask Google ask Jules . This is my go to place for anything bicycle related . Thank you for all your help .

A. W.

Experience Knowledge and very helpful can't ask for more. From the moment I waked in to the moment I left I was filled with confidence. Highly recommend five star service and affordable freandy service 👌🏽

J. W.

These guys are first class. I changed my bottom bracket and chain set and no matter what I did could not get the gears to shift correctly. I gave South Wales Bicycle Co a call and they said to pop down. They worked on my bike as soon as I arrived and sorted out a few other issues I hadn't noticed at the same time; chain, cables and rear cassette. All this while I waited and for a really good price. Cannot praise these guys highly enough. For any and all cycle spares and repairs go here.

c. c.

Took my ebike here to sort issues I was having with my Bosch motor. The guys there were very helpful and very knowledgeable, they took the time to fully explain what was going on. Repaired my bike in time for my scheduled bike ride and at a very reasonable cost. Service like this is hard to come by these days, can’t recommend them enough. Will be my “go to” bike shop from now on👌

I. W.

Called in today to have a new saddle fitted, which you did free of charge because I’d bought the bike from you. Excellent service thank you Ian Waters

S. W.

Staff are very helpful and friendly, All your biking needs. A very good quality selection of clothes and part's and new bikes, for you and your bike. Definitely be going back.

C. K.

Paid a visit earlier today and got my new chain fitted in seconds. Very friendly helpful staff and i would highly recommend them. Do yourself a favour and visit these guys first as you will save cash and receive better advice on what you are buying etc, rather than overpriced crap from certain companies (Halfords to name 1)

I. B.

Have fixed many of my bmx, mountain bikes over the years. Great range of bikes stocked and lots on show and most bikes fairly priced. Staff are really friendly very clued up on there stuff. free on site parking available as well

d.

Great service, staff very helpful and very knowlegable about their products, would recomend to anyone buying a bike or related product's to give these guy's a visit first.

R. A.

Called in for advice on rear sprockets on 1980s 700c wheel. Job sorted in seconds without even a charge! Good old fashioned customer service. Would highly recommend this shop. Once again thanks for your help.

M. T.

These guys genuinely care about doing a good job on your bike. I wheeled in my brand new road bike from evanscycles which was starting to wobble and fall to bits. They rebuilt it doing everything which Evans should have done. Tightened all the spokes which were terminally loose getting the wheel back in shape. So much better than Evans its ridiculous

R. T.

Purchased a few bikes for my son from this business, so refreshing to get good honest advice and a very good quality bike at sensible prices. Great job and Thank You.

G. D.

Excellent independent bike shop. Owned and staffed by enthusiastic cyclists who always go the extra mile. Great service, advice and good prices.

I. F.

What a pleasure to deal with a local company which wants to help you get back up and running as quickly as possible excellent customer service and workmanship I would and will recommend these guys to everyone

G. S.

The staff were amazing during COVID lockdowns, they helped me build and maintain three different bikes and the advice and service was second to none. I've been using them for nearly 3 years now. I would highly recommend.

J. P.

Absolutely brilliant service from these very helpful guys. Quality repairs at a VERY reasonable price. Really cannot recommend South Wales Bicycle highly enough.

a. k.

I have been thinking of buying from here, been here on 3 separate occasions the team are very helpful, explained everything in great detail and there was no pressure to buy. What else could you ask for..... excellent customer service and very knowledgable....

L. C.

Excellent. Very helpful, go above and beyond to give the best service and clearly extremely knowledgeable. Also open late evenings on Thursdays and daytime Sunday so I could have avoided the incompetence of a well known chain place if I'd realised beforehand!

B. M.

Super helpful. Quickly knocked out a rusted headset bearing not long before closing. Much better than other Newport cycle shops

A. J.

Excellent help from staff explaining different aspects of a bike, never pressed me or rushed me took all the time ineeded

M. B.

Good prices, great service, really great, knowledgeable, and enthusiastic team there... Our first choice for the Tri-season cycle tune ups...

C. M.

Best bike shop in town 👌 I pass 3 to get to this one. Excellent service 👍

R. C.

Bought 3 bikes from the shop for various family members. Great knowledgeable customer service and aftercare. Great to have a good local shop.

C. P.

They will build a new wheel only if the parts are bought from their store. So I was drive away with my brand new DTSwiss hub!

T.

Friendly staff, know about bikes, Listened to my wife's problems, told us to come back later rather than trying to sell what was in stock :)

D. H.

Very friendly, really helped me out and very reasonable price. Living some 200 miles away, I was in Newport for work but also coupled with a track cycling at the Newport velodrome. A last minute change if gear resulted in me needing a new chain and in true fashion I left it to the same day of the racing... Took it in to these guys at around dinnertime and they supplied and fitted my new chain, putting the wheels in and tensioning the chain, with me picking it up after work, ready for the racing on the night. The guys were super helpful, and found myself staying in there a while just talking bikes... Could have easily spent the rest of the afternoon there! I'd certainly recommend, and will certainly be returning the next time I'm in Newport.

J. P.

Brought some zaffiro tyres for my bike wasn’t sure what to think but don’t over 80miles since putting these on and had no issues what so ever !

R. S.

Superb service. Called in yesterday with a broken hanger and smashed up rear mech. They repaired it there and then in under an hour. Thanks guys.

L. S.

Love this place very knowledgeable staff. Cannot recommend them highly enough.

J. M.

Very good droped off the bike phone to collect after two hours great service 👍👍👍👍👍

A. H. (. H.

Staff really helpful and nothing was to much trouble would recommend and will only use them from now on

j. e.

Knowledgeable staff, genuinely friendly & give you the time you need #6St*rs.

J. H.

Awesome customer service. Will definitely use again.

G. J.

A pleasure to do business with very helpful and a very good deal would highly recommend

A. G.

Excellent prompt service any questions asked even from a novice was answered with professionalism

A. S.

Fantastic shop ,helpful staff and a great mechanic/owner .

M. “. S.

Looking for a bicycle, parts, service, guidance or a great chat about things that have either 2 or 3 wheels? You've found the best place to come to! I myself found the South Wales Bicycle Company on a website calling this store the best one in Newport and/or South Wales so I definitely had to check it out. Upon arriving the (presumably) store owner greeted us in a very friendly manner, when I introduced myself and told him what I was looking for he took my upstairs (mountain bikes), gave my some useful pointers and what he thought was important for me to have or keep in mind and about 25 minutes later I drove out of there on a beautiful bike! I honestly recommend this place with a full endorsement and hope you reading this have found your future bicycle shop too.

C. J.

So helpful lending me their bike pump and an Allen key when I got stuck in town. Thank you!

M. D.

Excellent bike shop. Service is the best

P. B.

Excellent service and price will definitely be using again thank you

R. S.

Very good and prompt service and they know what they are doing and very reasonable......highly recommend.

M.

Best bike shop in Newport. Great service

G. E.

Very knowledgeable staff friendly and very helpful.

Y. P.

Great advice, they know bikes, Road or Mountain & E bike.

T. M. l.

Great bikes and stellar service

p. P.

Very friendly , helpful and impartial.

A. D.

Great blokes, really helpful. 👍

N.

Super friendly, amazing stocked independent bike shop with a bunch of wonderful nostalgia and vintage treasures dotted about the place.

S. P.

Great service. Know what they are talking about.

L. P.

Good price , excellent service

N. H.

Great service top lads !

C. O.

Fantastic service would recommend

C. F.

Always very helpful and knowledgeable

W. M.

Sound Advice without the Sales pitch.

P. L.

Very friendly and helpful

p. w.

Great guys, really helpful.

H. T.

Always helpful and friendly

p. m.

Always very helpful

S. P.

Great guy's, happy to help, if you're in the area and need assistance, parts or a new bike, give them a shout.

B. D.

Amazing service.

C. 4.

D. H.

S. C.

M. B.

Simply one of the best bike shops I've ever been in. The two gents spent almost an hour finding me a very specific nut to allow me to go for a ride that night whilst I was in the area. The ride was fantastic in great weather and without the South Wales Bicycle Co I would've missed it! Thanks so much. Some fantastic bikes hung up in the shop if you've got the time to look and appreciate the history. Would give 6 out of 5 if I could!

M. D.

Dropped my bike into the shop after being seriously "misled" by Halfords about a brake bleed that didn't need doing. Great service, excellent knowledge and experience. Really helpful and honest about what was needed. Would really recommend them.

S. D.

Excellent service! Took my rear wheel in to get the spokes replaced and they called back to say it was done before I’d even got home. And very good value and friendly staff. Highly recommend.

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