Reviews of Wight Bike Eco Solutions. (Bicycle Store) in Newport (Gwent).

Wight Bike Eco Solutions

64 Reviews

59 Comments

Bicycle store

Bicycle store

East Ln, Merstone, Newport PO30 3DL, United Kingdom

Description

Information of Wight Bike Eco Solutions, Bicycle store in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wight Bike Eco Solutions

Reviews of Wight Bike Eco Solutions

E. I.

If I could give more Stars i would. Can not fault the customer service I received from Andy today. First class. Great choice of bikes great advice given and my new bike was ready to collect in a little over a hour..

M. C.

Got my new S cross MTB Mk2 from Jeff and the gang great service as usual highly recommend whether you are buying a 10k bike or a 100 quid bike you are treated just the same

M. M. S.

Just going to say my Ebike chain is going to be fitted today happy days, really appreciate this company getting back to me very soon call it piece of mind not having to worry. The owner Jeff has very good quick response of customer service then other mountain bike shops i have dealt with over the past few years. Very pleased that i brought my first fully electric full suspension KTM Kopoho of them dispite the mishap of the chain and the bike is a very good quality too why would you buy elsewhere. Have recommended this company to family friends and now work colleagues. 👍

A. M.

Geoff was really friendly and sorted out the emergency and technical bike fix I needed while bikepacking - a lovely coffee too

V. C.

Great service from Wight bikes . Bike delivered same day , overnight had a change of heart over bike size! Spoke to Jeff and within 3hrs had a replacement delivered . Great bike fantastic service .

M. P.

Having discovered this fantastic place whilst riding around the island we required brakes and general udate on the Trek bike I cannot thank Andy and Jeff for the service we were given today...brakes sorted on both bikes, a lovely cup of coffee...so fantastic to find an Eco bike store! if your considering any service or works this little gem is the place to visit and not far off the Red Squirrel Route! These guys are the Mutt Nuts and know their stuff fantastic customer service ! So nice to find Thank you Wright Bike Eco Solutions !

C. S.

Andy fitted a new chain and sorted the gears on my husband's bike today quickly and efficiently. We thought our cycling holiday spoiled but back on the road in half an hour! Definitely recommend this excellent, friendly business.

K. C.

Definatley recommend these guys!!! The best service from start to finish, so quick..knows there stuff, recommended a good range of bikes to suit my needs an even delivered my bike an accessories earlier than I thought I'd be getting it! Can't thank you guys enough! Time to get back on the saddle!

R. W.

I went to look at there ebikes, I would totally recommend them they have a great range of all bikes, I'm the world's worsed for making decisions, I want to thank Andy so much!! he was so friendly and helpful he said to me I've got just the right bike for you have a go, he wasn't just trying to sell it!! he genuinely helping me to get the right bike for myself, extremely happy love my bike can't believe how nice it is, reasonably priced as well thanks again Andy

S. C.

Utterly fantastic service from beginning to end. They fitted us in immediately after I had managed to damage my own valve on the first day of a trip. They fixed that and a couple of other problems in just a few minutes whilst giving great advice about routes around the island. Jeff could not have been friendlier or more helpful. A lovely shop dog too! Would highly recommend!

l.

Knight in shining cycle shop. Had a slight problem with my bike today, was directed to see Jeff & friendly assistant 💙. He kindly adjusted and tightened my saddle (socially distant) and my return journey was a lot more comfortable. Thank you so much see you soon for a coffee

L. T.

Wight Bike are currently straightening out my front wheel after taking my bike down a gnarly hill. They have sold and maintained various bikes for me for many years. Would recommend.

A. K.

I know literally nothing about bikes having not been on one for 10+ years. These guys were super helpful and made me feel very welcome. They even picked out all the kit I would need. Great stock of bikes which is amazing when you consider a lot of other places don’t have anything at the moment. Highly recommended.

J. B.

We bought a ebike sight unseen from Wight Bike Eco Solutions and after taking it my wife found that the saddle was too high even at its lowest setting. We went back and Jeff changed it for a slightly smaller version that worked fine. There was no fuss about the change and Jeff couldn't have handled it better. Very happy with the bike and the general service

s. n.

First Class Service. I had an absolute nightmare finding a suitable gravel bike, one email to Jeff sorted the job. Very helpful and knows his stuff. Wightbike have definitely gained a returning customer in me. Stu

G. B.

These guys are great. I was looking to buy a Gocycle through a bike to work scheme and they were very helpful and patient. I live in London, but would definitely buy from them again.

D. A.

First time buying a bike for myself in a long time. I must say the service I received from the team at Wight Bike was top notch. My wife is buying her bike soon and she will Be getting it from Wight Bike also I would highly recommend them to anyone buying a bike experience riders or not.

P. D.

Good old fashioned customer service. Had a slow puncture whilst visiting the IOW. Rang Jeff for advice, which he gave freely and willingly. But decided to go down to have it checked out. A very small hole, almost undetectable, was found in the tube so a repair was undertaken. This turned out to be an epic, with the tightest rim and tyre combination Jeff had seen for years. After an hour, I left feeling confident and ready for my weeks cycling around the island. And all at a very reasonable cost. Thanks again Jeff. Would recommend to anyone, and with a great selection of bikes in store.

A. B.

Visited here today and was warmly welcomed by Angus the dog and Geoff the owner. We went to hire some bikes out for the day... amazing service and knowledge. Gave us a map and told us all the best routes. Couldn't reccomend highly enough to go here for bike repair, a new bike or to hire for the day! Thank you. Next time we are on the island or know anyone that's visiting we will certainly send them your way! :)

M. E.

I had a total failure of my rear derailleur and Mark put together a perfect workable solution from an old Tiagra component and heating and bending my rather damaged hanger. Basically he got me going again and allowed me to rejoin friends doing the RTI and he was brilliant. Total legend.

p.

Had a puncture in the rear and these guys were close to where we were staying. Went round the next day and I and my steed were dealt with straight away all at a sensible price. They were "nice" guys that made you feel welcome and you could have a coffee while you waited. They had years of experience and could fix anything. So if you have a cycle problem and need a speedy solution I would highly recommend these guys.

P. N.

Hugely helpful over our query regarding the Intuita/Bosch display on husband's KTM ebike. Andy and Jeff couldn't have been more helpful!

C. H.

New bike day today 😊. Travelled from the mainland to collect my new steed. Many thanks to Jeff & Andy for all their advice, professionalism, understanding of the customers needs & most importantly passion for quality products & service. All this combined made them an absolute pleasure to deal with . Credible outlet for every level & cyclists needs. Thank you Gents Kudos

J. C.

Very friendly and efficient when we popped in with an urgent cog repair mid-cycle. On the road again within 15 minutes - no hassle at all. Also a great spot to stop for cake and coffee.

J. H.

Went in to enquire about an electric bike, the chap was very knowledgeable and let us ride one to see if we liked it, as we were leaving he even pumped our tyres up on our bikes which we thought was very kind of him. Great 1st impression.

J. S.

Andy was very helpful and we were very happy with the whole purchasing experience. Good choice of bikes to.

J. &. P. H.

After buying a ebike from Hargroves cycles had battery fail on a 4K bike which had done 112 miles which I had taken back to be sorted out under warranty which took them a month and a half for me to go and pick up my bike only to get back to island to find no charger lead 😬 so after popping into Jeffs offered to lend me a lead only to find out charger was not working after going back to Wight bike eco solutions there tried one of there chargers which worked Jeff then offered me to use there’s till Hargroves’s send me out replacement can’t thank the bloke enough top shop 👍

N. M.

Great job of sorting us out with racks and bags for our Mirider one bikes after the bags we had failed on the cycle track

M. G.

Took my road bike in for a drive train service today, customer service was second to none and I now have a fully functioning bike again, would highly recommend Wight Bike

O. R.

My bike broke while on holiday. The guys here fixed it and had it ready to collect in a couple of hours. Friendly and great service. 👍

O. T.

Sent my mum's bike in, had a service and it rides like NEW! Awesome work highly recommended. 5*

S. M.

Amazing service. I was coming from London and they met me at the ferry port with my new bike. Couldn’t ask for a better service.

B. d. S. R.

Excellent work and people. They helped/saved me promptly even though I arrived almost in the closing time.

J. C.

My Husband had a flat rear tyre on his bike. We turned up and the owner fixed it in a jiffy! He was so helpful and friendly. He saved our cycling holiday. Big thank you

T. B.

Always a pleasure to visit, no high pressure selling here, just coffee, help and good advice ...

C. S.

Absolutely first class service. Made getting back on the road very quick and extremely simple. Many thanks to Geoff (and Angus)

K. H.

Fantastic after care service. Jeff quickly resolved the issue so I am back on the road. Many Thanks!

N. A.

What an incredible place !! So many bargains and Jeff is very knowledgeable and helpful

O. J.

Great selection of bike, definitely worth a look.

T. M.

Fantastic service and a very friendly dog!

A. H.

Cracking bike shop. I found the owner very helpful and curtious. I definitely recommend a visit.

I. A.

Great friendly service Recognised the exact inner tube I needed as soon as I walked in the door

B.

Great store with experienced, friendly staff members 👍 Highly recommended

v. j.

Really helpful. Fixed my bike and saved my holiday. Brilliant!

J. W.

Unbelievably accommodating bike shop. I needed a pretty rare part for my bike which I couldn’t find anywhere on the island, tried 3 other shops first and they took one look and sent us away. So glad we came here. Jeff didn’t have the part but he spent time and together we came up with a solution. My friend is a bike mechanic and he let us into his workshop and gave us access to his tools. Without his help I would have had a horrible time getting home. Recommended above all.

B. L.

Very helpful with a huge stock of bikes

B. J.

They are incredibly helpful and knowledgeable - would recommend

P. F.

Excellent service very friendly staff

J.

Good service as always.

P. M.

Super helpful

J. B.

B. S.

a. w.

R. W.

J. M.

We arrived on the Island with an E-bike seriously damaged after a theft attempt. Jeff took the time to advise accurately & made the time to repair my bike to the fullest. Customer service & Professionalism. Thanks Jeff !!

M. G.

Took my eMotion in as was having problem with the gear change, got back a beautiful machine that had had a proper bath, updated software, working gears, display that was tied on with wire properly affixed onto the handlebars. Great guys to chat to and look forward to checking out the shop once the café side opens. Well situated close to the Red Squirrel Trail and easy to get to via bus to Merstone to pick up the bike if like me you don't have a car.

H. R.

AMAZING EXPERIENCE! We chose here to buy our new e - bikes and so glad we did! First of all they offered us a great deal on our new bikes including PX! Jeff the owner was friendly and knowledgeable and Andy work tirelessly to get our new bikes ready with chosen accessories to ride away! After a complimentary cuppa and a nice chat we were ready to ride off with our amazing new KTM e-bikes! The service we received went to another level however as on the way home my wife’s bike suffered a bad puncture! Jeff came to the rescue quickly in his van and fitted a new tube! TEN star ⭐️ customer service chaps you now have customers for life! DO NOT HESITATE TO GO HERE FOR EVERYTHING BIKE!

J. R.

Excellent range of bikes and the biggest selection of eBikes on the island. Andy was really helpful in guiding me through the different bikes and I ended up with an amazing KTM machine. I used the Cycle to Work scheme (effectively makes the bike tax free) and it was easy to do. Good selection of accessories too.

L. B.

Absolutely fantastic service. Needed my VERY rusty chain replacing, after much neglect of my bike. The owner did it the very next day and advised and fixed other parts which were a bit unloved. My bike is like a brand new bike, without the massive cost!! Great value for money, very polite and keen to help. Nothing is better than fantastic customer service!

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