Reviews of Summertown Cycles. (Bicycle Store) in Oxford (Oxfordshire).

Summertown Cycles

170 Reviews

130 Comments

Bicycle store

Bicycle store

200-202 Banbury Rd, Summertown, Oxford OX2 7BY, United Kingdom

Description

Information of Summertown Cycles, Bicycle store in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Summertown Cycles

Reviews of Summertown Cycles

S. L.

Excellent Service Over recent years, I have often used other bike repair services and none of them come anywhere close to the professional, friendly, knowledgeable, quality service of Summertown Cycles. They are outstandingly good. I would highly recommend them. Thank you so much Summertown Cycles. Seb

J. D.

Really excellent place to get your bike serviced or repaired. They are polite and helpful and seem truly to care about getting you back on the road. Highly recommended.

K. B.

I took in my 12 year old son's bike thinking it was written off due to it not being well looked after and within a few minutes Summertown Cycles had fixed it and in spite of me requesting a full service I was told that it didn't need one. Beyond thrilled with their honesty, friendliness and skill. A HUGE thank you.

S. A.

Highly recommended - great service, really helpful and knowledgable staff. Ethan helped me from start to finish, had a great chat and test ride, he answered all of my questions and made everything really easy. Felt really well looked after and am all set on my new bike! Will be back for sure.

U. F.

Amazing, friendly and 5 star servicing! My old bike became brand new in 30 minutes. Great staff!

K. L.

Very helpful in adjusting and fixing my bike when my self help attempt at fitting a new chain didnt go right. Fixed it on the spot, thank you!

J. G.

The perfect experience! Very friendly service and the problem with my bike was sorted very quickly in the cheapest way possible. Will definitely go back again.

D.

I cannot speak anymore highly of the superb service I received whilst visiting this shop. I went in to buy a bike lock and was greeted by two very lovely gentleman who went above and beyond to assist me with my purchase. I will certainly not hesitate to visit again when in need anything bike related.

J. S.

These guys are great. I've been taking my bikes there for years for maintenance etc. Always very good work, and friendly service. If ever parts are defective (has only happened once to me), they stand by their products and replace for free. This is business where customer satisfaction clearly matters, and they get it right.

J. M.

Summertown Cycles have been really helpful to me on multiple occasions with a variety of problems. They are equally happy to assist whether buying new gear or advising on parts and repairing something yourself. I recently had a problem with some bike luggage bought through them, and was really impressed with Brendan who dealt with a complicated return and got me a refund. I'm happy to recommend them to anyone.

K. A.

Always friendly, reliable and helpful. I didn't have the correct tool to change my pedals so popped in as I was desperate to ride whilst I was still in Oxford. Sorted within 5 minutes and no charge when I was more than willing to pay. Thanks once again.

G. L.

Went to part ex my bike for a new bike, got aprice on my old bike went back the next day said that we would have the new bike .the sales guy went to see the manager and he then offered us 200pounds less than the day before bad bad management didn't honor his word .

M. P.

Was having an issue with my chain and brought my bike in for repair. Really lovely guy (I wish I had remembered to ask for his name!) fixed it within 20 minutes and even noticed some other issues that he offered to fix as well. Great shop with knowledgeable and helpful employees. Would definitely recommend if you're looking to buy a new bike or need a tune-up. Cheers!

M. M.

Had a slight issue with my bike, went in and 5 minutes later all the adjustments to the gears done and the wheel is true again. And this is on a Sunday! Fantastic service, highly recommended.

N. W.

Great support and service from the Summertown Cycles team yesterday. Had a tubeless tyre to replace but couldn't budge it off the rim. The staff had it removed within 2 mins and gave time to discuss other questions I had on tubeless tyres, even though closing time was fast approaching. Much appreciated all.

S. N.

Great bunch of folks there with a helping mentality to the fellow bike community. I rushed to the shop today just before my ride with a derailleur issue, and they understood my situation and did a quick fix in spite their extreme busy schedule. I had a great ride in the pleasant weather condition. Thank you.

R. S.

Excellent bike shop. Top notch service. Highly rate. Tried other oxford shops but now I come here. Have to commend the community ethos of the shop. Watched the owner offer to fix the postie's bike as a favour. Just thought it was a lovely touch.

D. R.

Was stranded with a faulty crank arm - Summertown mechanics helped me patch it up to get home, advised on what needed fixing, offering to do it or let me source components myself and did not want any money for the fix up and advice. Absolute gems of a Local Bike Shop. The bike is now with the sister shop BikeZone on St.Michael Street as that's close to home for me. Service with either of them has always been superb! Highly recommend!

K. G.

Amazing! Thank you for sorting my gears - so smooth now. Very grateful for your speedy turnaround. So grateful for your help.

g. j.

The go to bike shop in Oxford. I went to halfords and the didnt have anything. Summertown had all the spares in needed.

B. B.

Fantastic service. Have been here many times- always very professional and helpful. Most recently rear wheel needed an adjustment which they did free. They could have charged what they liked as I couldn't fix it.Very pleased.

P. C.

A great shop with amazing staff who recently came to my rescue at short notice to sort out my son's damaged bike. Absolute heroes - thank you!

M. B.

I took my bike into the shop the other day looking for some advice on fixing my brakes. They offer appointments for a mechanic to carry out repairs but I'm very dependent on my bike and needed it the next day so wanted to fix it as soon as possible. I bought the parts I needed, which were sold at a reasonable price and worked on it myself. I had a lot of help from one of the kind staff members who was there who adjusted the brakes for me once I'd changed the cables and gave it a thorough check over. I would highly recommend this shop if you need anything at all - they go above and beyond to help you where they can, they are knowledgable so can give you advice, it is well-stocked for both parts and fully-working bikes, and they want to give you the best service possible for a good price.

R. P.

Went into Summertown Cycles for the first time today for an emergency visit after getting a second puncture of my ride and not having a spare inner tube. The staff were extremely helpful, despite it being busy - helped me out with my inner tube and let me use a track pump. It was pouring down outside and they were more than happy for me to fix the puncture in the store. I spent £10 on three inner tubes, but they treated me as if I’d bought a £3000 bike. Genuinely fantastic service and I wouldn’t hesitate to recommend.

C. O.

Were very helpful and friendly when I had a nightmare situation with several flats in a short space of time - they didn't even charge me for some of the work! Will definitely be going back and absolutely recommend.

F. L.

Helpful and reliable Replaced my mudguard two weeks ago, no complaints. My brakes came loose and they pinched it back for me for free under ten mins :)

H. S.

Great bike shop with extremely helpful staff. I went in with a broken bike light and they spent 30 mins fixing it without charging me a penny. You can tell they genuinely care about helping people and won't try to upsell you if it's not necessary. Couldn't recommend more.

J. T.

We bought 2 Frog children's bikes from here. One about 9months ago and the second just a couple of weeks ago. The second had a puncture in the first few days. Unfortunately the hole was right on the seem of the inner tube where it hadn't bonded properly but also meant it wouldn't mend properly. This was no ones fault, just something that happens. I spoke to Summer Town Cycles and the response from the first employee was very unhelpful and rude. That really set me up to write bad reviews all round. I held my breath and waited a couple of days to speak to the manager (Jonny). I am pleased to say he was very helpful and resolved the situation promptly and without fuss. Thanks you. Happy to endorse and recommend these guys (provided you don't get the unhelpful little git I spoke to first time).

M. I. P. H.

Polite and courteous staff who always provide expert and impartial advice and willing to help you in any way they can. They always have a good variety of stock in range and is my go-to place to check for parts & tools to get the same day before ordering online (I inevitably always leave with more than i intended to buy). Would definitely recommend to bicycle riders of any and all abilities.

B. W.

Brought a wheel in to have several spokes replaced and the wheel trued, almost a complete rebuild of the wheel. Price for the service was very reasonable and clearly laid out. Later brought in another wheel with a seized cassette locking ring, which I couldn't budge with my tools, try as I might, and they had a go at it there and then, despite having other jobs on the go. They managed to free the seized part on the spot and didn't charge me for it. Excellent service! A polite and friendly team, who seem equally at home helping novices and more knowledgeable customers.

S. G.

Very helpful staff who will sort out minor problems there and then and advise on maintenance issues to look out for before the bike becomes unsafe. I've had excellent friendly service both with buying a bike as well as queries and small fixes which they did not charge for.

G. D.

Best bike shop ever! They gave my bike a check up for free and then pumped it up, oiled it and sorted it all out all for free. This shop will definitely be my go to in the future!!

B. W.

Very helpful. Really great service.Good I was changing my pedals but could not loosen the bolts. They loosened them for me with no charge. I then went in for grease to use to fit the new pedals and they persuaded me that I already had the correct grease.

A. D.

Had a problem with my gears which turned out to me more involved than just a broken cable. Staff very helpful and gave realistic estimates of cost. All sorted out really efficiently and bike is going SO well now - better than it's felt for ages so really happy.

A. P.

Recently bought a bike from Summertown Cycles and have to say that they always have a great range of male and female machines and their service is second to none. My bike needed a series of adjustments and there was no quibble they just did the work until it was running perfectly. Their staff are knowledgeable and friendly and more than anything they can be trusted! Going to be buying another bike from them soon. I wholeheartedly recommend them.

N. C.

Really impressed with Summertown Cycles. Ben quickly diagnosed the problem and got me back on the road. Super flexible and helpful so minimal upheaval for us. Thank you

A. B. (. B.

A great local bike shop, with really knowledgeable and friendly staff, who are always reliable to help you out without instinctively reaching for the most expensive part or accessory to try to sell you. Recommended.

J. T.

Fixed my forks, and have sorted out my gears and front brake cable whilst maintaining social distancing. Then put on my new tires without charging having given me information on which were the best to match my needs. Can't complain at all.

P. C.

Great shop, knowledgeable and friendly staff with a good selection of parts and bikes. Brendan quickly helped me out inflating a stubborn tubeless tyre - would definitely recommend!

P.

What helpful, friendly people! You get the impression they really want to help you. They came across as 100% trustworthy and honest!

M. W.

Great service. Helpful staff. Reasonable prices.

J. C.

Had the bottom bracket and suspension bearings changed on my Trek EX8. Excellent job, bike feels like new. The great thing with Summertown cycles is the bike nearly always comes out right first time. Friendly, competent service!

L. T.

This is a very good bike store. I bought my bike from them, had my free inspection and every visit to them (buying new accessories, asking advice) went without any problems. All those chaps in the store (there are a few! - never saw the same one twice) know their bikes very well and are very good with customers.

S. H.

The Cube Elly e bike I recently bought from Summertown Cycles has brought enjoyment back to cycling. Hills are now no problem and as a non car driver I have found a new freedom. The choice of bikes/accessories and excellent service makes for a 5* review rate , Janet[Stephen`s wife]

R. V.

Great shop. Rented a bike from there for 2 weeks which was brilliant, did exactly what it was needed for. Excellent group of guys and a lovely girl. Made the whole process very easy. Defiantly will rent bikes again from here in the future!

D. W.

Always take my bikes here for various fixes. Fantastic attitude by all the staff and no job too tough. Good honest pricing too. Easy to locate shop as well.

S. G.

Me and my wife brought her bike in for repair and spoke to one of the guys. He was very quick to point out that the stem was raised pass the maximum limit line and on closer inspection, a bump up the curb could of been a disaster for my poor wife with the stem falling out! He then took a good look over the bike explaining step by step not only what was worn out on the bike but also gave helpful tips on how to maintain the bike to make it last longer. I've used the shop 3 or 4 times now and always come away satisfied and with a sense that i've learned something new so that i can look after my bike and most importantly make sure its safe to ride. top shop with the customers best intentions at mind. My wife even baked them a cake!!!!

E. M.

Having been in oxford just over a week I was riding home for a quick break between my 10hour shift when my gear chain got jammed. I pulled up on the side of the road and attempted to unfasten the trapped chain with my freezing hands. After many minutes and hands which now looked like they’d committed bike murder I started to walk down Banbury Road, useless bike in tow. With my hands awkwardly grasping the handles and grease dripping off my fingers I tried not to cringe as I passed pedestrians. I was contemplating the odds of awfulness in relation to the 6 hours I’d now been awake when I saw Summertown Cycles. Upon walking through the door, I was ushered away to the sink which held the grease removal soap, before I could barely utter out “the chain… jammed”. Once my hands were once again recognisable and resembled a more greyish colouring, I walked through the busy store to find my bike. I found it at the front and wait patiently, thinking of how I can explain that I have no money on me but I am trustworthy enough to return with cash, deciding whether to go for the “I swear on my life” or the “I can give you my house keys so you know I’ll be back”. The young man at the register turns to me asking “are you being looked after?” Not knowing where to start I look down and my bike and mumble an ‘um’ but realise my bike is fixed. I look around at the group of men working in tandem and turn back to the register saying “yes, yes I have, thanks”. I kinda just walk around the store not really knowing who to thank as I have no idea who actually fixed my bike. I finally make eye contact with someone who tells me “it’s fine, don’t worry bout the cost”. I stare at this guy who has no idea I couldn’t pay him anyway and say thank you almost unbelievably. I tell him I really appreciate it and explain my situation and all he replies is, “no worries just chuck us a good review if you have time”. So here I am writing my first review for anything because for the first time I actually think something is worth giving a perfect star rating.

K. B.

We've been using summertown cycles for the last 5 years for everything from buying spare inner tubes to high end road bikes and have always found their service to be excellent. The staff are friendly and very knowledgeable, I definitely recommend Summertown cycles for bike servicing and bike buying!

S. K.

These guys are the best. Fast efficient and polite. I always get my bikes serviced here.

P. C.

Great service: quick, efficient and friendly - they were able to sort out my problem without hassle! Definitely recommend as a new and returning customer

A. A.

The folks at Summertown Cycles are very efficient and considerate. In the process of looking for a bicycle, I brought two used bikes to them and they checked them over free of charge and gave me thoughtful advice, considering safety, expense, and general planned usage of the bicycle. They always take the time to answer all questions and I always feel well taken care of and satisfied when I leave the shop. If you're looking for a pleasant bike-shopping experience, go to Summertown.

J. M.

Really quick and helpful service - whilst trying to fix broken spokes on my wheel, they helped out twice at no cost and gave lots of advice, without an appointment. Good guys!

M.

I'm using this shop to repair my bicycle and all the time are very nice and kind and they're fair on the prices and fix it promptly.

H. C.

I bought my bicycle in Summertown Cycles and received excellent advice when comparing bicycles and what I wanted one for. I have taken the bike for repairs and services as it needed them and have always had helpful, and polite service at what i consider are reasonable prices.

T. H.

Great shop. Shame they get customers like Charles Wong. What a load of crap! If you realy understood the idea of supporting your local bike shop that review would be very different. People like him are what put small independent shops out of business. Shame there is not a idiot filter on Google reviews.

D. P.

Really helpful. Bought a new pair of pedals from them after one was broken, but was unable to get them off as rusted on hard. So I booked in to their workshop to get them removed but did on the spot with no charge as I'd bought the pedals from them

C. A.

Popped along to check if my bike needed any work. After a speedy check, I was told that everything was ok with the bike. Great honest customer support and advice.

S. M.

popped in this morning as I was passing as crank cover had just come off when out on a training ride... the guys were super helpful and tightened it back on for me...and I was back on my way... no charge and done in 5mins.... awesome service from a great LBS

H. F.

Thank you Summertown Cycles I can't recommend them enough. On my way to work yesterday the chain came off my bike. So once I got to Summertown I popped in to see if they could have a look at possible sorting it for me and the very lovely man did there and then straight way. Thank you so much.

R. W.

As a longstanding customer with family bikes, this is one of my favourite shops of all in Oxford. Expert but not patronising, and (when not too busy) very happy to do the quick fitting job that takes them one minute while I would struggle for five. This is what a shop should be.

F. T. C.

Great service provided by Sam this morning! I learnt a lot about the new assisted electric bikes that Sam kindly brought over to our office for us to test this morning.

p. k.

Summertown Cycles have a great team of knowledgeable and helpful people. Big stock of quality bikes at the right price and student special deals. Highly recommended.

C. B.

Staff really helped me buy and fit child seat for the first time. Thanks very much! Feel as safe as we can be now. Even got a cycle helmet with an elephant on it - safety and style!

B. R.

I called in for some help with a loose connection on the bike. It was fixed in minutes. A fantastic service. Thank you.

S. C.

Another very helpful experience yesterday - when my seat on my e-bike wouldn't stay up on way home from work. Went straight to bike shop & was immediately helped & problem resolved. Thank you!

h. w.

Great service by Kader. Fitted a new saddle and all ready to go less than 10 minutes of arrival!

E. S.

Best bike shop in Oxford! Amazing service, great products, knowledgeable staff and qualified mechanics. Thank you Summertown Cycles!

M. G.

Fantastic staff, very friendly and helpful. I have taken my bike or parts of it to them and they have helped me each and singe time right on the spot. Thank you!

P. C.

IMHO This is the best place to fix and upgrade your bikes in Oxford. The quality of labor and parts they sell is very high.

I. V.

Summertown Cycles is a wonderful shop—amazing customer service, kind personnel, great repair-jobs! Highly recommend!

C. B.

This store is overpriced and, in my personal experience, not entirely open about their costs. I was told that they would replace my brakes for £5 plus a bit of labor. When I went to pick up my bike the actual cost was £26 -- £5 for EACH brake, and £8 of labor for each tyre. I don't think I'll be going back, even though it's the only cycle shop in this part of town.

A. D.

Very friendly and helpful staff. Based on my experience they are always willing to give advice at no charge and they are honest about the necessity of repairs even if it means the costumer pays them less. I definitely recommend them!

A. F.

Thank you building my son,s scooter, much appreciated thanks

P. F.

Summertown Cycles is my first choice for bike shops in Oxford. The staff are helpful, extremely so, and flexible in looking for solutions.

L. M.

Excellent staff and service, I've been happy with every visit. From standard repairs to quite obscure mechanical issues the staff have always been wonderfully helpful.

R. B.

Good service and friendly staff, helped me sort out replacement parts through my guarantee even though I'd bought the bike elsewhere.

W. V.

Summeetown Cycles have been instrumental in not only supporting my bike purchase from them but also in ensuring I had the right bike and size they have helped me to understand more about the road bike than anybody the guys are relaxed but with that said they have and continue to support and encourage my new found hobby of road racing, furthermore i am prone to being a little indecisive but they have always patiently supported thiis i have bought bikes from the ship as well as having numerous repairs and modifications done including test rides for prospective purchases i am and will remain a life long customer also check out some of their "best in area deals and discounts" which can be outstanding

S. H. (.

Great place and always busy. Needed to change a set of pedals and they did it there and then for me. Quick and easy so thank you.

D. T.

Really helpful staff - talked through redoing my vintage reynolds 531 frame. Good prices too and gets jobs done quick

C. C.

Guys are awesome. Started cycling and had a small issue in Summertown. They fixed it in 3 min. Thank you!

K. L.

I just purchased an ebike from Summertown Cycles as my daily commute by bike has become a little further. Great knowledgeable staff and a friendly local bike shop vibe.

F. C.

Had bolt missing from my bike and they replaced it complimentary and within a couple minutes. Ace service.

A. P.

Brilliant bike shop, great prices and customer service.

N. A.

Great Staff who do good quality repairs and changed my pedals for free

J. B.

Really good shop, had a wide range of products and the staff are always ready to go the extra mile to help you out. I will for sure be returning as soon as possible.

L. S.

Thanks for fixing my puncture today! So quick and very friendly staff and good value! Very pleased customer thanks :-)

S. C. H.

Great guys really friendly, helped me out when I got a new turbo trainer recently to fit my cassette. Thanks guys!

S. H.

Very kindly helped to mount a tubeless tyre that I was struggling with. Would definitely visit for future purchases.

R. D. M.

Professional and respects social distancing. Takes the time to help under difficult circumstances. Also some good discounts on road bikes

J.

I really like this bike shop. They have good knowledgeable staff, are always friendly and stock good products.

J. D.

Great friendly service when I called in for a small part. Didn't even charge me for it!! Good stuff.

R. R.

I've been to bike shops before in Oxford but if you are looking for honest and professional people, this is the place to go.

Z. M.

Excellent service. Summetown cycles came to a work event I organised and they were professional and knowledgeable. I would thoroughly recommend them.

C. S.

Amazingly kind and helpful - raised an awkwardly stiff saddle and inflated tyres for free. Thank you!

J. B.

They guys at Summertown Cycles have been fantastic and helped us out both in a crisis and for regular items and advice.. A really great LBS.

H. a.

Very helpful quick service and very nice staff, I recommend it it’s a great place to go!

P. D.

Excellent! Friendly staff that are very willing to help you get the right stuff. Big selection of bikes and accessories

V. S.

Rented a bike for a few weeks. It was of top–notch condition.

w. u.

I have been coming here for the last 12 years and would not look elsewhere. Excellent service and always friendly. Reasonable prices, too.

R. M.

Decent bike shop with fair prices. Nice that they open daily.

T. F.

Brought my grandson his first bike from here, great staff too

Z. L.

Great place. They are very helpful.

D. H.

Great shop, staff are very helpful and always sort me out when I need urgent help with things!

K. S.

Very helpful, I had lost a screw in my cleats and stopped at the shop for help.

a. k.

Above and beyond service today when I got my front tyre and inner tube replaced twice ( don't ask!)

s. s.

Many thanks for helping out with the seat post adjustment and the helpful advice this afternoon.

G. C.

Really helpful, knowledgeable staff. Have helped me numerous times when I reached the limitations of my maintenance skills.

M. C.

Very helpful staff; great service; good prices. Thanks, guys

A. H.

Pumped up my tyres and lubricated my chain for free :)

B. R.

They are great! I always get the right advice from them.

M. M.

Really nice staff and amazing bycicles

J. L.

This place is nice because they have big bike pumps outside that anyone can stop by and use.

S. S.

Great service, and very good value for money!

a. s.

Very good service. Staff also very helpful and friendly.

M. L.

THE bike shop in Oxford. Perfect place to buy you bicycle.

j. j.

Brilliant service. Friendly lads in the shop.

J. N.

Very helpful staff! Thanks for sorting my brakes out earlier!

C. H.

Great friendly service. I would highly recommend!

g. s.

Best to buy bikes and accessories in Oxford

I. P.

Courteous service and good advice.

B. H.

Really great service - thanks!

R. H.

Great range, specialist advice and keen pricing.

D. A.

thank you, the staff is really nice

E. R.

All good.

F. M.

Great Service!

l. m.

Great service

R. M.

D. C.

v. l.

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