Reviews of Blazing Bikes. (Bicycle Store) in Telford (Shropshire).
Blazing Bikes
Marshbrook, Church Stretton SY6 6QE, United Kingdom
Description
Information of Blazing Bikes, Bicycle store in Telford (Shropshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Blazing Bikes
Sunday
9am–12pm
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–3pm
Reviews of Blazing Bikes
A. B.
Excellent company to deal with from start to finish. Had my bike delivered today less than a week before ordering. Great communication, would not hesitate to use again 👍
D. T.
Excellent company! Had an amazing experience with the guys from the get go. Great communication and couldn’t do enough to help me. Will is the man to speak to, he made my dream bike come to life and it was with me the very next day! The bike mechanics took excellent care on the build and made sure the bike was well assembled and not damaged in the process.
Great guys, great company. Will highly recommend to anyone and will be dealing with them on the next bike.
J. S.
Had a fantastic experience with the guys here right from the start.
Unfortunately there was some delays, however it's how those problems get resolved that I always appreciate.
I ordered my first EMTB from here a few weeks back after hearing great reviews and also seeing the competitive prices. The email correspondence from Patrick was brilliant, he was quick yet thorough with his responses to all my questions, and there was a lot of them so also thank you for being patient.
Sadly there was some delays with the bike that I ordered, but that was expected as the bike said "preorder" on the site. They had made me aware the order was due in but they didn't have a definitive date yet. A few weeks later and some more delays, I spoke to Will, and after some phonecalls back and forth he managed to source me a different bike with slightly better specification to the one I ordered. Will, then arranged for a very quick turnaround, despite me ordering Invisframe, so I could collect later that week.
Thanks to the quick turnaround I was then able to take the bike up the bikepark on the weekend. The photo added is after a very muddy shesh. It surpassed all of my expectations of how capable an ebike really is.
The guys here were all very helpful so I would highly recommend paying them a visit if you're looking at getting a new bike.
C. S.
What a brilliant company to buy a bike from. Great communications from them and always a prompt reply to any email queries.
The Trek Rail 9.8 I ordered was set up ready and hand delivered to my house.
Can’t recommend them enough!
E. D.
Ordered my new Trek Remedy 7 and was very impressed with the service and responsiveness from the whole team here. They answered all of my questions, built the bike and set up the suspension for my weight. Then delivered it to my front door over 100 miles away in less than a week.
D.
Blazing Bikes has has always come through for me through years of both social and competitive riding. I've had several bikes from them, both mountain and road over the years, most recently they sourced me an awesome Yeti build despite the global shortage of bikes out there. Great product knowledge and advice has always meant I've come away with the right bike or parts. The main shop is located in the heart of the Shropshire hills and is a stunning place to ride from with showers, food, and workshop facilities. Can't recommend Will and the team highly enough. Rare I ever look elsewhere.
P. L.
After very careful consideration I decided to use Blazing Bikes for the purchase of an ebike, they hooked me up with a Trek rail 9.5 in factory orange and made sure I had the right size. Finance was very easily arranged and the order process was easy to navigate. The bike was then delivered by one of the team in their own van fully set up with suspension dialed for My weight.
Stuart the delivery driver guided me through All the details of the bike and how to get the best from my new bike.
A huge thank you to Blazing Bikes for their friendly, professional service and sorting me out with such an awesome bike, I will recommend them to everyone and I am sure they will be a very happy customer like me.
J. D.
I ordered a Scott bike from Blazing Bikes and the service I have received is fantastic. Delivered to my front door in Devon via one of there own vans Stu and the staff went above and beyond and would not hesitate to use Blazing Bikes again would 110% recommend thanks so much guys.
D. C.
Ordered a Trek Slash from these guys after having them recommended to me. I went and picked it up the following week, guys were really great with my Cycle to Work scheme and very kindly had the bike set up for me on arrival AND helped me setup my suspension once up there. Even put my pedals of for me. Would highly recommend them! Very very happy with my bike!
K. H.
Top class service from start to finish, I ordered my bike on the Wednesday and had it by the following Monday. Was kept updated and always had fast email responses from the team. Would highly recommend and will definitely be using these guys again. Thanks troops!!
r. S.
Best bike shop ever! Ordered my bike online on the Sunday and bike was delivered to my door fully built up and suspension setup on the Friday. My I also add the bike was delivered by David from Blazing bikes so not just a courier that will just throw your new bike about while it’s in there van. Will definitely use Blazing bike for my next bike purchase.
M. J.
Bought a new bike off will recently. Would not hesitate to recommend this company to other people. He got the bike sorted very quickly and was very professional throughout. Will certainly be using them again.
j. u.
Just collected my brand new trek rail 9 and I’ve got to admit I was really impressed I was fully expecting to have to mess around a while setting the suspension up but the workshop made an educated guess which turned out almost perfect. The correspondence from the guys at blazing bikes was perfect from the beginning. Couldn’t be happier
D. H.
I ordered a Trek rail 9.8 back in Dec 21 with an optomistic delivery date of Jan 22. I didn't get the bike until Mar due to delays (Not Blazing Bikes fault) and was offered a free upgrade as the colour I ordered was delayed even longer. I can't thank the team enough, Will for giving me a great deal on the bike, David for his patience and advice throughout, Stuart for delivering and setting up the bike and Patric for the advice he has offered and use of carpark and facilities at Blazing Bikes if / when riding in the area. Oh and the bike is amazing thank you.
D. P.
Highly recommend buying from this company. Brilliant service, great customer support, helpful and informative staff and top products for sale. I got my Trek slash 7 2022 delivered today and cant be happier. They set and built the bike to specific personalised stats and the regular updates by txt regarding build times and delivery are really good. The member of staff who dropped my bike off spent time out of his busy day to run through all the details of my bike in detail which was really decent. The bike was immaculate on delivery, and set up perfectly. One happy customer.
Thanks
J. G.
Purchased a bike from here last year, wanted to upgrade to an enduro, emailed to make sure they had the bike I wanted in stock and they kindly built one up in my size, went to view it and was able to take the bike away the same day. Patrick was great,set the bike up perfectly for me. Brilliant place to buy a bike, highly recommend!
W.
All round excellent! The guys at blazzing bikes couldn’t do enough, now having 5 Emtb’s from them also recommending friends and family and they all had the same experience.
If you want a hassle free purchase delivered to your door get at blazzing bikes 💯
R. S.
Best bike company ever - They rock !
When you are spending large sums of money you need to feel that they know their shiz, and that they care about you - From start to finish that is just what you get from the whole team.
I had emails and calls with Will, Rich, and Patrick who worked seamlessly together they were so helpful. They even sized and setup the bike to my weight before it left the shop
What I didn't expect was a slick Blazing Bikes van to personally deliver my bike. Not just a random driver but someone that who lived and breathed bikes too.
The very awesome dude Julian then fully onboarded me with every aspect of my shiny new bike. He knew everything about the bike, even little details and tips that he could only know if he was really into it.
I love my most triumphant Trek Rail 5 625w e-bike.
Thanks again guys - I'm telling all my friends ;-)
Rus
A. F.
I went to look at an EMTB in 2016 and they allowed me a test ride on one of their Demo bikes.... I was hooked and I purchased Trek Powerfly 9 LT 2016. I returned a year later and Purchased another Trek Powerfly 9 LT 2018..... Then a Trek Rail 9.7 2019 and this year a Trek Rail 9.9 2020. The Trek is an amazing bike and I have covered some 4,000 miles on these bike over the last 4 years without any issues. When I could not collect one time they hand delivered it and set it up at my home. Excellent customer services Thank you Guys!!
a. a.
Hi, this will be my second bike that I’ve purchased from Blazing bikes, they have looked after me in regards to purchase price.
Will has gone above and beyond in regards to customer service. I definitely recommend Blazing bikes.
C. L.
Blazing Bikes have been brilliant in supplying my new Trek Rail, informative, responsive and prompt. I had a small issue with the bike which was resolved by the team at blazing bikes who were determined to correct the issue on my behalf with Trek (who also responded very well and were keen to put things right) . Its when things go wrong that you discover a company's true level of customer service and Blazing Bikes were first class. In my view they went above & beyond and I would have no hesitation in recommending them.
S.
Brilliant service, Will was very helpful as was the delivery driver who brought the bikes. Would recommend to anyone wanting a bike. Ordered Saturday, came Monday. Cant ask for anything else.
L. E.
Visited just to look at bikes and left with a purchase. Fantastic shop and Dave was great from purchase to set up. Would differently recommend. Also nice to see the staff out on the trails
J. A.
Can not fault the first class service from Blazing Bikes. I only ordered my bike last week and it was personally delivered - all set up, suspension/tyres - in less than a week later. Updated throughout the whole process and this is the first time I have not had to 'build a bike up' and set it up, so loved this side of the buying process from them.
Highly recommended.
P. E.
Ordered a Trek rail 9.8 and ended up with a 9.9 for a little extra money. Got it delivered by one of the team in their own van and set the bike up when they arrived with it.
Have used Blazing Bikes before and will be using them again.
Great service!!
Many thanks to Will, Stu and the rest of the team.
C.
Ordered a Trek Remedy 8, they were the most helpful of all the Trek dealers in the country as I had tried others. The bike was delivered sooner than expected and the delivery driver was extremely helpful.
Thank You so much guys.
F. D.
Had my bike delivered by Blazing Bikes yesterday, to my surprise, not by courier in a box, but completley built and in the Blazing Bikes van. Stu the driver was such a professional, talked me through the new features and never made me feel rushed (even though it was neaarly 5pm and he still had to drop another bike in Nottingham some 1 1/2 hours drive away), it was the icing on the cake for a transaction which has been a pleasure from beginning to end.
C. M.
Really friendly bike shop, helped me out big time as I was traveling in the area. Fantastic stock at a price that rivals bigger stores, super helpful service. Thank you for your help.
J. H.
Brilliant to have such a great local bike shop. The team were brilliant in my recent purchase of my Trek Fuel mountain bike. Very knowledgeable and happy to answer any questions and the hand delivery in one of their vans was top notch. Thanks to Will and all the team at Blazing Bikes.
B. W.
After being disappointed initially by failed deliveries I found another another Trek Rail 9.8 at another outlet and cancelled my order with Blazing Bikes.
Within a few hours I received an email from Will at Blazing Bikes with an offer of a free upgrade to a Trek Rail 9.9. Naturally I was very surprised and delighted by this amazing offer from Will and I can't thank him enough. Anybody out there thinking of buying a bike during these uncertain times should strongly consider using Blazing Bikes. Yes, it's difficult to predict deliveries at the moment but clearly this supplier is prepared to go above and beyond to keep the customer happy.
Thank You
G. K.
I cannot recommend Blazing Bikes highly enough. I ordered a Trek Rail 9 in early March and when this bike was delayed (no fault of Blazing - COVID strikes again), they offered me a fantastic upgrade. Really above and beyond what I would have expected. They are a superb company with immaculate customer service and offer an extremely slick buying experience. From prompt communication, brilliant, knowledgeable staff and a customer focused attitude they are simply the best bike shop I have ever dealt with. The delivery of the bike was faultless and the driver was extremely helpful and knowledgeable. I would have no hesitation in buying from these again.
J. M.
It's been so difficult to find somewhere with bikes in actual stock and not just pre-order, so I emailed Blazing Bikes on Friday evening to double check they had the one I wanted. Heard back from them first thing on Saturday and ordered later that day with a lead time of 10-14 days delivery. Absolutely delighted to receive my new bike just 3 days later in Northern Scotland, although I think I got pretty lucky timing it with other deliveries! Didn't catch the delivery drivers name unfortunately, but what an absolute hero driving that far in a day. Bike arrived already set up for my weight, and driver talked through set up, features etc. Cheers all, great service and communication all round, wouldn't hesitate to recommend and use again in future 👍🏻🤘🏻
C. L.
Really happy with my purchase from blazing bikes. Ordered a trek slash end of February, so had a bit of a wait due to covid times. Always very pleasant when I contacted them for updates. Super happy to have my bike delivered fully built and set up for riding, would definitely use them again.
S. B.
Couldn't recommend Blazing Bikes enough. They had the Trek I wanted in stock (to my surprise) and offered me a great deal with other bits thrown in. They delivered the bike built up in their own van on Christmas Eve - Christmas really did come early!
I've recently had issues with the brakes on my bike and they've got a brand new pair to me within a week so I can get back out riding. Fantastic customer service and communication. Big thanks to Will, Patrick and the team - you're doing a sterling job.
R. T.
Just received my Trek Fuel EX8 from Blazing Bikes and I am absolutely delighted. At a time when stocks everywhere are low and so many other shops couldn’t help, Will and his Blazing Bikes team delivered. And quite literally, because their service includes the bike being built and delivered by one of their team to your door. Great service and you can tell all the team really care. Thank you Blazing Bikes.
A. G.
Very pleased with our new bikes and the service we received after a bad experience elsewhere. Thoroughly recommend.
A. K.
Over the last year I've purchased 3 Trek's from Blazing Bikes for myself and family. As the repeat business might suggest I would highly recommend!
There is a massive difference in service between Blazing Bikes and online retailers. They'll build your bike, set up the suspension to your weight and deliver in person in their own van, with their own staff who are just as enthusiastic and happy to deliver your new pride and joy as you are to receive.
Most online retailers deliver the bike in a box for you to build and then need dispose of loads of packaging. Don't do it.
On top of the fantastic delivery service, communication was always easy and great advice offered pre and post sale.
I had the opportunity to collect in person for my latest purchase which I only decided last minute. I got in touch first thing in the morning and they kindly build and set up for me to collect in the same afternoon, by the evening I was home riding in the last of the daylight with a huge smile on my face.
If I'm buying a brand that Blazing Bikes sell I wouldn't order from anywhere else.
S. B.
Like the majority of biking searching for a bike in these unprecedented times I’ve been frustrated by the out of stock or pre order without any firm date for delivery - so I was amazed when in the area I contacted blazing bikes and the team arranged for a rail 9.8xt medium to be prepared ready for collection the same day. It is not the dealers fault that bikes or parts aren’t available and I can only praise the Blazing Bikes team and particularly Patrick who sacrificed his own unused water bottle carrier as none available to purchase. When normality returns I am sure the team will provide the service and support to everyone who purchases bikes from them, I was just lucky that passing at right time to secure a bike.
F. P.
I have ordered 3 e-bike the last month with blazing bikes. I would highly recommend them to anyone. Their service is top class. Even when I had trouble with one of the bikes they picked it up and bought it back fixed and serviced on the same day.
H. C.
Superb service, couldn't get the specific bike I asked immediately so gave me a brilliant offer on different one. Arrived the next day! Seem to be able to source tough to find products and are really competitive on price. Communication was superb from start to finish. Couldn't be happier with overall service
R. C.
Wow what a service 👏 can't thank the team enough. Bike was hand delivered to Glasgow this morning only a week after ordering it. Straight on it and off to work. Trek procaliber WHAT A BIKE thank you Blazing Bikes
T. B.
Great experience with Blazing bikes. Bike is delivered to your door and set up ready to go for you! My new bike unfortunately had a minor fault (manufacturer issue). Blazing bikes have been helpful and accommodating throughout getting it sorted out (as I bought online and I'm quite a long way from the shop). Great communications when you contact them and every member of the team works hard to be helpful.
Can't thank them enough for their excellent post sales customer care!
R. K.
Blazing bikes provide a fantastic service. We ordered a Trek Remedy and it was delivered by their staff in perfect condition. Great service and thoroughly recommended!!!
J. E.
I purchased a Scott Ransom eRIDE off Blazing Bikes and within 3 days the bike was built, Invisiframe was installed and then it was delivered by one of their team. They are very punctual and have a fantastic customer service, I would highly recommend them.
M. E.
Ordered a bike before Christmas, communication was good and delivery time was reasonable given the festive period. Bike was delivered by hand by their own drivers, built and set up for me. Couldn’t really ask for a better service for buying a bike - would recommend.
S. S.
Will has provided an advice and sent me a couple of replacement bolts free of charge after I've damaged one trying to tight it too much.
I sometimes have to wait a while to get a response to my questions but we get there in the end.
J. S.
I was looking for a trek remedy 8 2021 for around 3 weeks. Being from Essex surrounding shops didn’t have my size. A quick online search and came across Blazing bikes with the bike and also the size in stock.
Monday morning emailed to double check if it’s in stock. 30 minutes later the bikes mine. By Wednesday the bike was at my front door!! In less than 72 hours I had the entire turn around. Amazing service considering it’s a 2021 model.
They even took the care to dial in my suspension for my weight!
Will return when my partner decides what bike she wants.
R. N.
Ordered a Trek Slash 9.8 and received it within a week! Very happy with the bike and impressed with the level of service from the staff at Blazing Bikes. Definitely the best bike shop I every purchased from!
L. R.
Lovely bikes lovely guy 10/10. Looking at a slash 7 amazing service
P. B.
Delivery took over two weeks and in that time I received no updates other than when I contacted them. I emailed them twice to no reply and when the bike did eventually come it was delivered without being set up for me and wasn't set up on delivery as the guy who delivered it clearly knew nothing about bikes (he was a nice guy though and rang me a couple of hours before delivery to tell me he was coming). I Have no idea why everyone else who has left a review recieved better service than I did, but I just can't recommend this shop.
Having now received my bike I will say it got to me in one piece without any issues.
Having spoken to Blazing bikes I will say the bike was fully assembled and delivery was free of charge even though I lived over 150 miles away. the 0% finance options were also amazing compared to other shops and to be fair like they said just over two weeks is not a bad lead time, I guess I was just disappointed because they said it would sooner.
j. g.
Blazing bikes from start to finish since ordering my new Trek Rail have been excellent, helpful and great communication, would definitely use them again.
i. b.
What a fantastic company. Bought a Trek 1120 and after great communication and an extremely easy ordering service, the bike was perfectly built up and personally delivered in there own van, not risking careless handling the bike arrived only six days later...
Thank you!!
H. C.
Got and absolutely amazing deal on a Trek Slash 8 2021 and was sorted in only a couple of days. Super easy pick up no extra payments or forms to sign in just go in and pick up the bike! Had a small issue with not getting a reply on email but if you just email [email protected] you get a response with in about 10 minutes amazing!
M. S.
Thank you. All the team at Blazing bikes were friendly and professional from start to finish, got an amazing deal on a Trek rail 9.8 xt when another bike i wanted was no longer available. Emails answered in minutes and bikes delivered within a few days by their own guys all built and ready to go. Thanks again, M.Shelton, Yorkshire.
C. W.
Hi, I ordered a trek rail 9 from them at the best price in the country!. Delivered all ready to ride in their own van by a very helpful guy, who new what he was talking about. All this and I live up in Aberdeenshire, so many hours away from their base.
Great service so far, haven’t ridden the bike much yet so no issues to deal with but if there is I have confidence that blazing bikes will deal with things as you would expect a good bike shop to do.
Many thanks
L. S.
Just taken delivery of my Trek Rail 9. Ordered it on Saturday, bike delivered by Tuesday. Had one little issue with online reservation but it was sorted quick. Will, answered all my questions and delivery in my opinion was amazingly quick. Brilliant people to deal with would definitely recommend. Thank you BB.
a. p.
Bought a trek rail ebike. Excellent service, lovely bike. Highly recommended.
R. S.
Thank you Blazing Bikes for a really easy and friendly service, got my Trek ebike from these and Will and the team were so helpful, highly reccomend these if your looking for a new bike. 5 star rating from me
O. M. D. D.
Had a couple of problems with my bike, fantastic service and knowledge and outcome first class. Although everyone I dealt with has been great, Patrick in particular warrants mentionng separately as he was excellent.
J. W.
Ordered my Trek rail 5 on Monday and delivered to the door Friday evening. Brilliant service from start to finish. Much appreciated as the shop is over 2 hrs away from my home address and delivery was free. I would use Blazing bikes again without hesitation.
M. A.
Last week I ordered a Trek bike, the price was the best I could find anywhere. Order process and phone queries were dealt with friendly straight forward answers. The delivery of the bike was great too, David sent texts stating date and times, which did change, but I was kept unto date and it could not have been done better. A really good company to buy from and I would recommend them to anyone.!
A. N.
Great availability, very nice customer service from David and really quick delivery in their own vans not TNT or FedEx who’d not give a toss what’s in the box.
My only slight gripe was not being able to get through on the phone (probably busy in their defence) and only having the option to email, which at first we’re slow to be answered, again probably due to being very busy. Once David got hold of my email he kept in touch even mailing me out of hours 20:30 hrs to advise on progress and delivery.
I would highly recommend and will definitely use again.
100% the best Trek dealer I’ve experienced
M. S.
Great customer service, and communication. What also stands out, is I had a warranty issue on my new bike (nothing they could have predicted), and they went out of their way to sort it out as quickly as possible, cannot ask for more than that
A. M.
Bought a couple of bikes from Blazing Bikes. Exceptional friendly service from Will and Patrick. We had one problem with the tyre on the front wheel and they were very helpful in sorting it out. Great location of their bike shop for cycling.
H. S.
Well what a 5 start service from Blazing bikes. I ordered a bike for my son on 23rd May and arrived 25th May. This was not only delivered quickly but personally at the exact time they said and the bike was already put together. This was a delivery from Shropshire to Berkshire. This is exceptional service especially during lockdown. What an amazing company. Will definitely order from you again.
B. L.
I'm personally now 8 bikes in with Blazing Bikes, my wife has also purchased 2 bikes, my parents have an E-Bike each and we wouldn't go anywhere else. Will and the team have always gone above and beyond to make sure its always an easy and pleasant experience. They are always on hand to offer help and advise to makes sure we are getting exactly the bike/products to suit our needs, whether its a full on race set up or just for fun! We are always really pleased with their customer service and attention to detail they can sometimes be a little hard to get on the phone but I can understand why with the amount of footfall they have through the door. for a small business they have such a busy shop and workshop, we always have a follow up call or email as soon as they get a chance. No exceptions with my new Trek Slash 9.9 XTR, prepped, invisiframed and delivered to the door. looking forward to the next purchase, (wife permitting). Thanks again for all your help and Merry Christmas!
M. R.
Bought a Trek Powerfly 5 (which is awesome by the way) arranged for delivery, but the driver had to return to base as his dog was ill. Robin delivered it instead, the next day, and on testing it he once here he found the chain slips in top gear. He said it was a problem with some chains and they'd send a new one. Been a month now and still waiting. So although their service seemed promising, it hasn't matched my expectation.
i. g.
I dealt with Will who responded in minutes to my email about a couple of Trek Powerfly bikes I wished to purchase. Not only was the response quick but also extremely useful. The advice I was given was great, not only for the bikes but also the lights, helmets and so on that I required as well. The pricing was excellent and everything was dispatched and delivered swiftly by their own van and driver. I wouldn't hesitate to recommend after what was a rare example of fantastic service. Thank you Will.
A. B. I.
Well where do I start...
Like millions of other Brits i ordered a bicycle (scott ebike) online. After being messed about from Tredz I fell upon Blazing bikes. Unfortunately they didnt have the model I wanted but offered me a identical bike but in a different colour. After a few emails Will informed me my bike would be on it's way to me tomorrow. Now as Will told me the lead time was approx 5 days (all other supplier's were 10-15 working days) I definitely wasnt expecting their delivery driver to wake me with a call this morning to tell me my bike would be with me by 10am. Now bare in mind the last email to Will was yesterday after dinner rltime.
Super fast delivery, excellent service. I wouldn't buy a bike from anywhere else now. My pal is ordering a bike off them next week off the back of my glowing report.
Thanks Will and team.
Alex B.
H. C.
Highly Recommend Blazing Bikes, ordered bike just over a month ago, got a call last week to confirm bike was in and ready for delivery, delivered the next day, delighted with the bike, best I have ever owned! Delivered all set up and ready to ride. Thank you!
R. S.
Not normally into writing reviews on here but had to make time to thank all at Blazing Bikes. Just got a new bike so put my old one in for a service as was making all sorts of noises. Will looked at my bike and i was expecting the worse as its getting old now (2012) Will said he thought it could be sorted with a basic service (£25). i wasnt convinced and said if he did need to spend more on it, it was fine. Anyway bike serviced by steve and when i picked it up it was like picking up a brand new bike (29er Hardtail) Infact after riding it that day i was cursing myself that i had spent a fortune on a new bike. Now on to the new bike (2019 Scott Spark WC) I got the bike delivered from a long way (purchased because of sale price) When i got it, even with limited bike experience I identified some significant issues. As i was taking the bike to blazing bikes to get the tyres made tubless, i asked them to check it over. Lucky i did as the rear derailleur limit screw was wrongly set and would have thrown my chain into the frame. Another Steve sorted it and checked the bike free of charge (very kind) The team at Blaziing Bikes are amazing as they genuinely love bikes. Will, Steve , Steve, Dave and Patrick are alway so helpful and accommodating. Going to buy my wife's E bike from their soon as i can get her on one. Thank you Ronnie
A. D.
Pre-Ordered a trek slash had fantastic communication throughout upgraded and changed my size via email quick responses and really easy to deal with delivery went really smooth as they use there own van and man had it invisiframed also and they done a top job on that!
Will 100% use again!!
L. V.
Just bought a Trek Ebike for the Mrs. Great communication from Will and Patrick.
Bike was delivered today in perfect condition by David. David contacted me with a time and was here on time. Fantastic. Now looking forward to getting out.
S. S. b.
Great service non like it. Emailed asked about a bike before i knew it ibe brought it.Friday Turned up Monday delivered in there own van all built ready to ride no box to deal with. Best bike shop ever dealt with. Well done. Highly recommend. Great prices too!!
T. H.
Bought a new Trek Remedy and have been really happy with it. Have had a minor warranty issue but it’s been sorted now and I was kept updated throughout. They’re also really competitive on price so well worth a look.
D. M.
Having been let down by another store, Will at Blazing Bikes stepped up and sorted me out within 24 hours. Great service and really helpful. Thank you!
A. S.
My first ebike purchase was made a breeze with these guys, went above and beyond and a great experience ! Would recommend over and over again . Next purchase will certainly be a higher spec model !
M. T.
Firstly just wanted to say the bikes look awesome. We can't wait to get out on them. Thank you Will for the first class service you have provided and the excellent value for money. Russell the delivery driver was extremely helpful, be back next year for the bikes routine service.
D. D.
I ordered a Trek Rail 7, but through no fault of theirs it couldn't be delivered. I was compensated very well and now have a Rail 9 en-route at a great price.
5 star ⭐ customer service in my opinion 👍👍👍
L. G. (. T. S. M.
Excellent customer service, my new bike was delivered in very good time, fully prepped and set up for me. Everyone I spoke to on the phone and email was very helpful.
D. K.
An excellent cycle sales and service centre beautifully located in the South Shropshire AONB.
Helpful in all aspects of 'pedal power' and reasonably priced considering they have a 'captive audience' and full of advice 👍😁
A. P.
This review was originally pretty bad, but I felt the need to change it as the way my issue (which was about delivery and customer service, not the bike) was dealt with by Will was good and prompt. These guys clearly care about providing what they advertise and sort out any problems quickly.
T. L.
Superb company.. Ordered on Friday, delivered on Monday.. Communication from start to finish absolutely first class!! Really pleased with the bike! Would highly recommend this company. Thank you!! 👍👍
C. 1.
2nd trek bike I've bought from these guys, always seem to be cheaper than everywhere else, great service from Will, collecting my new bike tomorrow!
Edit: New bike arrived (trek rail 9.7 raw carbon / volt green), I didnt like the look of the raw carbon (I believe it's a love / hate thing) so Will promptly took the bike back and has swapped it for me👌🏻
D. S.
Third Trek Remedy 8 I’ve bought from these guys.
Very helpful, great service and an excellent delivery service where the bike is delivered to you in person ready to go.
I wouldn’t buy from anywhere else now.
P. B.
Amazing...I'm from Sydney, Australia...I couldn't find a Trek Session 2022 XO anywhere in the world...and I'm not joking....William somehow pulled a rabbit our of the hate, and WITHIN A MONTH got one. These guys are bloody legends. I could go on and on...but just take it from me - a bloke 1/2 way around the world...they deliver the goodies!
J. E.
Absolutely superb. Comms and service first class. Thanks to Patrick for an efficient and easy transaction. I emailed in with an off book request which was handled to perfection. 5*
L. K.
Absolutely first class service from enquiring to delivery. Will and the team go above and beyond to meet your needs and nothing is to much trouble for them.
Thanks again everyone at blazing bikes
K. Y.
Awesome service and communication, would highly recommend and will definitely use again in the future.
S. P.
Fabulous bike and great service. Delivered to my door and all ready to ride. The delivery guy was very helpful. Nothing was too much trouble 😃
I. J.
Just purchased a Trek Slash from BB. Can't praise them enough.
Was given a free upgrade from a Fuel to the Slash due to long lead times on Fuel. The bike was then delivered to me personally, by a member of the team, a few days later.
S. A.
Team sorted me out with a new Trek e-bike, they were great to deal with from the first contact, always prompt replying to emails and would recommend them to anyone.
C. M.
I ordered my bike online on the Friday and it was delivered to my house 130 miles away on the Sunday morning. Polite and easy to deal with. No hassle purchase.
R. M.
Sorted me out with an amazing new bike. Easy to deal with, good service and no waiting around.
What's not to like?
K. A.
excellent customer service, all round 5* pleasure to deal with , had exactly the right bike at the right price , certainly no hesitation recommending blazing bikes and Will and the team.
M. M.
Great customer service. Had a minor issue with my bike that was resolved quickly and easily. Would definitely recommend Blazing bikes.
C. B.
Ordered a Remedy 8 in the new year, easy website and ordering, they were awaiting delivery, what with COVID-19 and all...kept up to date regarding this delivery once here was told, messaged regarding delivery and bike set up once here bike was just a bit too big for comfort contacted Will via email and called and spoke to David... What a great company to work with, David checked stock whilst on the phone and agreed to build a new one up and ship it out and collect the first delivered bike.. Absolutely amazing service
If you need advice don’t be afraid to ask people who know the product, wished I had done instead of relying on the internet and being wrong...
Thank you Will, David and team
D. l.
Bought the trek fuel ex 7 from blazing bikes and can’t fault them at all from start to finish the customer service was second to none 👍 highly recommend to anyone looking to buy a bike
B. E.
Bike built and dispatched in 3 days, Fantastic! Will was extremely helpful throughout the ordering process and great communication!
A. K.
Ordered a EBike with these guys.
No hassle, reasonably priced, there delivery driver was also really nice and set the bike up for me. THANK YOU BLAZING BIKES!
n. c.
Thank you for a fantastic bike, delivery was spot on, communication with the shop was also above and beyond would use again and would recommend.
A. E.
Big Thanks to Will Patrick for my new 2022 Rail
Great service and price
Great Dealer to do business with
T. B.
Purchased a Trek Rail from the guys at Blazing in February... awesome bike, and helpful staff who can never do enough for you!
I. B.
Awesome service with me and my brother for 2 Trek Rail 5s !!! They set up the suspension and filled tubes with fluid !! Bikes are awesome !!! 👌🏻👌🏻 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻🤞🏻🤞🏻🤞🏻🤞🏻🤞🏻
J. M.
Great to find a company where Customer Service still comes first, excellent delivery time and question response time, highly recommended
p. c.
Super friendly and very helpful in pointing you in the right direction for the trails,good stock of spares with bike wash and showers for after a long days riding mtb awesome, highly recommend.
h. l.
10/10 bought a TREK Remedy from blazing bikes and a pair of burgtec pedals. GREAT SERVICE
A. R.
Great service went the extra mile to fit best product to my ebike would definitely deal again
Thanks Simon and your team
s. r.
Amazing service amazing prices fast delivery very rare customer service don't go anywhere else these are the people for you ! ordered Saturday and delivered by Monday with a very helpful driver !
a. k.
ordered a bike on Sunday came today fully built and ready to go fully recommend great service.
L.
Great service from order placement to delivery, Will and David kept me updated on progress throughout. Highly recommend
K. L.
Extremely friendly and helpful people. Tried a couple of bikes so I can get the correct size.
A. S.
Great service. Love the bike. Smooth transaction. Highly recommended!!
M. S.
Just bought a bike from here, very happy.with it so far. Helpfull staff also
Would recommend
J.
Ordered a trek from them lots of contact so far bike should be here soon 👍
M. G.
Wow!! I wish all bike shops where as good as this one, Thanks
A. I.
Patrick very helpful.Shop so busy during covid .hard to get hold of anyone
B. F.
Fantastic service, great communication from order to delivery. Thank you Will and David
D. B.
Absolutely amazing service! Only one place I’ll be going back to. Thanks to will and Patrick.
s. G.
Lovely friendly staff, great shop.
N. M.
Fantastic customer service, smooth delivery.Highly recommended.
P. L. M.
Amazing guys nothing to much trouble. Bang on.
R. n. A. P.
Great store, knowledge guys. Plenty of parking as well
L. M.
I went there to take this picture for the website I'm designing.
A. B.
Couldn't fault the service. Would definitely recommend. 👍👍
K. O.
Friendly Service, Very Helpful, Would Highly Recommend
C. M.
Cracking Bike, cracking service. I would highly recommend Blazing Bike
J. B.
Very friendly and helpful
H. M.
G. M.
D. ..
P. A.
A. E.
D. H.