Reviews of Agnew Seat. (Car Dealer) in Belfast (County Antrim).
Agnew Seat
1 Glenmachan Pl, Belfast BT12 6QH, United Kingdom
Description
Information of Agnew Seat, Car dealer in Belfast (County Antrim)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Agnew Seat
Sunday
Closed
Monday
8:30AM–5:30PM
Tuesday
8:30AM–5:30PM
Wednesday
8:30AM–5:30PM
Thursday
8:30AM–5:30PM
Friday
8:30AM–5:30PM
Saturday
9AM–1PM
Popular times
Reviews of Agnew Seat
m. f.
Appalling service, Upgraded from 1 to 4* *UPDATE BELOW*
Filled in the online form to book a service and no-one got back to me so I called the office about a week or so later.
Purchased the car in November had issues with apple play cutting out and blowers not working woman on the phone advised these would be covered under the warranty period and the service would be £209 which was fine.
My wife dropped the car off for service and was told these items were not covered under warranty as the warranty period had ended.
I advised that I was told on the phone that both these items were covered under warranty and that I expected them to be covered as such.
My wife Negotiated a price for the part only labour was covered and advised that some money would be knocked off the price of the service to part cover the part, while I wasn't entirely happy with this outcome as I felt the 2 items should have been completed covered however it was a compromise.
However when my wife went in to pay the price was a higher than expected and when questioned why was advised VAT had to be added, Im sorry when you quote a non-business user a price for service including VAT and then give a price for a part excluding VAT without notifying that the price is EX-VAT i feel that is very underhand and sly. To be honest very unhappy with the whole experience and while I had a good sales experience I will simply not be back here for service or purchasing and sales people you can blame your poor servicing department for that one.
Many Thanks,
Matthew
*UPDATE*
Got contacted by David in service who reviewed my case and apologised for the charge of the part and offered a full refund for the part. Happy with the outcome and it was good of Seat to reach out directly to me they have redeemed themselves which is why it's now 4 stars, would have given 5 if this hadn't of happened in the first place.
Cheers
Matthew
G. W.
We recently just purchased a nearly new Seat Arona from Seat Agnew and can I say it was the best dealings we have ever had with a car dealer. From the information and test drive, to talking about options - everything was top notch. I want to thank, in particular, Dominic who was incredibly professional, responded to all questions and made the process of inquiry to purchase absolutely stress free; Dominic even organised getting the car taxed. In today's age of hard sell it was so refreshing that Dominic never once tried to pressure us into making a decision, but was confident (because of his integrity) that we would purchase the car if it was right for us.
I also wanted to mention Robert, a sales manager, who responded quickly to all questions, helped negotiate a very reasonable price and was willing to offer what he could to make sure we were happy with the purchase.
If you are looking for a car... can I honestly suggest that you look no further than Seat Agnew - take it from me you won't be disappointed.
N. K. E.
Cannot fault the service one bit, Nathan was an absolute gent and we're delighted with our new car.
J. M.
Great bunch of guy's who go the extra mile to help the customer 👍
J. M.
Great experience. Initially saw advertisement on a car via AutoTrader site. Contacted the dealership directly who confirmed car was available and encouraged me to come in to test drive. Upon arrival, met up with Stephen who showed us the car, give us a run down of any issues they had noticed. Test drive was nice and easy. Didn't end up going for the car we looked at due personal preference but overall experience was great. Wasn't hounded with calls/emails during process which is great compared to other places we have dealt with!
D. N.
I would give 6 stars but it won't let me! The whole team there are fantastic. David and Ciaran were amazing, just so welcoming, friendly and professional. I thought so highly of their service, I recommended them to my sister and she bought her new Audi from there the following week. We had both been looking all down Boucher Rd but the service from these guys was so brilliant, we bought 2 cars from them. Can't say enough good things, highly recommend to everyone.
W. T.
I would like to thank Nathan for his professional assistance in my search for a new car . Every facility was extended to provide information and testing with knowledgeable technical input when making such an important purchase.
B. M.
Buying my car was a pleasant experience with David Stewart. David was very helpful and informative.😊
p. j.
Top class service. Robert the sales manager was very easy to deal with. None pushy and easy going just what I like when buying a car. I wouldn't hesitate to use Agnews seat and Robert again!
K. D.
Quick and painless purchase of my new car done dusted in 2 hours including test drive
L. B.
Great service every time. Bought my car here and get it serviced here. First class. You won't be disappointed doing business with these guys. They resolved a warranty issue I had with another dealer in double quick time. Thanks guys and hats off to yous.
I. M. C.
Thanks to Dominic
Just purchased my 4th Seat.
Professional, charming service from the minute I walked in. From Ashley on reception. to Nicholas who explains all the financial stuff.
Love my new car.! The only dealership to buy your Seat from. Highly recommended 🚙🚙
E. G.
Just got our first Mobility car. Nathan was great, nothing was a bother. Took as many test drives as need. Info of the car was explained in easy to understand terms and no jargon! Thanks Nathan, i would highly recommend seat and its staff.
R. N.
Called the guys to have an ECU coded to an Ibiza last week. Spoke to Steven in servicing, who was more than helpful and explained everything I needed to know. Car was booked in today. Car was in and out the same day. Couldn't ask for a better service. I didn't receive any tea, coffee or refreshments,(wasn't looking for any mind you) but come on now folks, it's not Starbucks - it's a car dealership. They fixed the car. I am happy.
J. T.
Collected my new Leon Estate on Friday and I am absolutely delighted. I had to wait a bit longer than I wanted for it to be delivered but it has been worth the wait! The staff there are excellent. Professional, polite and knowledgable. Although, I'm sure, that all Agnew staff are as good, I just wish to take the time to mention Ashleigh, Nathan, and Dominic who assisted me throughout! I should also give a mention to Harry who assisted me in the latter stages. I strongly recommend Agnew's if you want a positive customer service experience and a great VFM motor!!!
D. G.
Superb customer service. Our salesman, Dominic, was superb - he was down to earth and made sure to do everything he could to make our purchase as easy as could be. If the car is as good as the customer service, we'll be with Seat for a long time.
M. J.
Although it took two trips, the second time around I had my son with me and in a matter of hours I received the unlocking code for my Seat Alana Radio. The representative, John, was very helpful and I would recommend seeking his help with radio code unlocks.
G. L.
I have used this company have had 3 vehicles of them and service standard has been good. A little bit disappointed this time as customer care was a bit lax on this occasion and did not renew my vehicle with them when to an alternative dealer
A. B.
Great service and friendly staff, Stephen & Paul knew what I wanted and went out of their way to sort me out, delighted with my new car!
R. J.
Dealt with David and Nicky. Both very pleasant, professional and helpful. Good experience so far
G. K.
Great bunch of people. Made to feel right at home, they couldn't have done more. Customer service was to notch. Place was very busy, but I still felt important.
D. K.
Very happy, bought secondhand car whcih was well presented, they put fuel in the car and if I had any problem they were very accomodating about taking it in with a courtesy car if it needed a repair which it did not.
D. S.
Very helpful when getting my new car.. Staff are friendly and reliable.
i. F.
Can't complain with the service and the staff were first class considering the times we are in
A. S.
My car was in for software update and they loaned me a courtesy car excellent service
E. B.
Great service. dealt with Dom good personality and ended up buying a car😁
A. M.
Claire lovely girl couldn't be more helpful under difficult circumstances
Thank you for keeping me up to date on my tiguan tell your bosses to give you a pay rise
J. M.
Very helpful when was on the phone about a car on the mobility scheme thank you
P. B.
Excellent experience buying a used car. Highly recommend.
D. W.
Speedy service,staff friendly and helpful.
B. R.
Great service and staff very friendly, walk in ok but appointment better.
S. T.
Best place to go to when you want a Seat. Very welcoming and professional staff.
N. M.
Professional and curtious! Thanks for everything Stephen - highly recommended!
m. m.
Got my leon there in may brilliant car thank u dominic
J. V.
The staff are very helpful and very nice
J. F.
Thank you David, would highly recommend
R. G.
Staff could be more friendly and helpful
B. M.
Very professional service
D. M.
Friendly, compassionate, and knowledgeable staff.
K. R.
Not a great selection of used cars
S. M.
Very good range of cars
J. F.
Very helpful & friendly.
S. B.
Good value.
B. M.
Great customer service!!
B. F.
Very good and helpful
K. Q.
Dealt with my car very well
D. P.
Great place, Great staff
K. R.
Not a great selection of used cars
B. L.
Excellent service
O. M.
Ok
B. L.
Excellent service
J. G.
Excellent service
D.
b. c.
A. H.
T. K.
p. m.